123 Elm Street 305-555-5555 Home
Miami, FL 33183 305-444-4444 Mobile
DISTRIBUTION CENTER SUPERVISION
Solution-oriented and versatile professional with over nine years of logistics management experience and six years of
purchasing authority gained in various fast-paced environments. Documented success in the development and implementation
of new inventory programs and warehouse and daily operations. Experienced in diagnosis and implementation of solutions to
storage and space problems. Versed in the application of quality assurance protocols to ensure compliance with operational
guidelines. Skilled leader and communicator accustomed to cross-functional coordination and procedural documentation.
Materials Control/Expedition Facilities Management Integrated Logistics Support
Inventory Control Logistics Management Distribution Operations
Shipping/Receiving Project Management Quality Control
Warehouse Management Procurement Procedural Review
ABC DEPARTMENT STORES – MIAMI, FL
OPERATIONS SUPERVISOR – DISTRIBUTION CENTER 20XX – PRESENT
Report to the Operations Manager and supervise up to 68 employees for a national retail chain. Oversee daily operations and
manage the distribution chain in a 180 million unit per year distribution center. Control activity of Receiving and Shipping
Departments; manage the e-commerce facility, which includes inventory control/integrity and quality assurance.
Assisted with refining and implementing a production-based measurement system credited with boosting building-wide
unit-per-hour productivity by 31%, with a recorded 51% increase in the Receiving Department and 63.6% increase in
the Shipping Department.
Played a key role in the opening of a new facility in Patterson, CA; trained new associates in company best practices
and key performance indicators for making adjustments to production requirements.
Developed various standardized training processes that were eventually recognized as best practices.
BCD DEPARTMENT STORES – MIAMI, FL
DISTRIBUTION CENTER SUPERVISOR 20XX– 20XX
Monitored work flow to meet planned units per hour and cost per unit standards and facilitate the payroll process. Forecasted
volume variances and adjusted staffing levels accordingly. Maintained departmental budgets and teamed with
departments/divisions to resolve customer service issues. Set performance standards and conducted periodic performance
evaluations of staff. Ensured strict compliance with safety policies and regulations.
Increased productivity by 30% by minimizing the labor required to move large-scale merchandise; minimized the
touches used to move freight and slashed the time necessary to move products through the facility.
Credited with standardizing the receiving process across three shifts of freight, which increased ease of shipping to
Selected as Supervisor of the Quarter and identified by management as a “future star in the distribution network.”
Serve as Quality Assurance Supervisor and Safety Captain; recently offered position of Manager.
EDUCATION & SKILLS
Bachelor of Arts in Business Administration Ottawa University ~ Miami, FL 20xx
MS Word MS Excel MS PowerPoint MS Outlook Lotus Notes Logistics Databases