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JESSE KENDALL 123 Elm Street 305-555-5555 Home email@example.com Miami, FL 33183 305-444-4444 Mobile DISTRIBUTION CENTER SUPERVISION Solution-oriented and versatile professional with over nine years of logistics management experience and six years of purchasing authority gained in various fast-paced environments. Documented success in the development and implementation of new inventory programs and warehouse and daily operations. Experienced in diagnosis and implementation of solutions to storage and space problems. Versed in the application of quality assurance protocols to ensure compliance with operational guidelines. Skilled leader and communicator accustomed to cross-functional coordination and procedural documentation. KEY PROFICIENCIES Materials Control/Expedition Facilities Management Integrated Logistics Support Inventory Control Logistics Management Distribution Operations Shipping/Receiving Project Management Quality Control Warehouse Management Procurement Procedural Review PROFESSIONAL EXPERIENCE ABC DEPARTMENT STORES – MIAMI, FL OPERATIONS SUPERVISOR – DISTRIBUTION CENTER 20XX – PRESENT Report to the Operations Manager and supervise up to 68 employees for a national retail chain. Oversee daily operations and manage the distribution chain in a 180 million unit per year distribution center. Control activity of Receiving and Shipping Departments; manage the e-commerce facility, which includes inventory control/integrity and quality assurance. Assisted with refining and implementing a production-based measurement system credited with boosting building-wide unit-per-hour productivity by 31%, with a recorded 51% increase in the Receiving Department and 63.6% increase in the Shipping Department. Played a key role in the opening of a new facility in Patterson, CA; trained new associates in company best practices and key performance indicators for making adjustments to production requirements. Developed various standardized training processes that were eventually recognized as best practices. BCD DEPARTMENT STORES – MIAMI, FL DISTRIBUTION CENTER SUPERVISOR 20XX– 20XX Monitored work flow to meet planned units per hour and cost per unit standards and facilitate the payroll process. Forecasted volume variances and adjusted staffing levels accordingly. Maintained departmental budgets and teamed with departments/divisions to resolve customer service issues. Set performance standards and conducted periodic performance evaluations of staff. Ensured strict compliance with safety policies and regulations. Increased productivity by 30% by minimizing the labor required to move large-scale merchandise; minimized the touches used to move freight and slashed the time necessary to move products through the facility. Credited with standardizing the receiving process across three shifts of freight, which increased ease of shipping to customer stores. Selected as Supervisor of the Quarter and identified by management as a “future star in the distribution network.” Serve as Quality Assurance Supervisor and Safety Captain; recently offered position of Manager. EDUCATION & SKILLS Bachelor of Arts in Business Administration Ottawa University ~ Miami, FL 20xx MS Word MS Excel MS PowerPoint MS Outlook Lotus Notes Logistics Databases
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