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JESSE KENDALL 123 Elm Street • Miami, FL 33183 • Phone: (305) 801-5423 • firstname.lastname@example.org QUALIFIED DISTRIBUTION CENTER (DC) MANAGER: Highly skilled and results-oriented professional with demonstrated success in logistics management within large distribution centers (DCs). PROFESSIONAL EXPERIENCE: 11/20xx – Present ABC Company, Miami, FL Distribution Center Manager Direct all aspects of operations for a 190,000 sq ft distribution center with a 37-person staff and a $3.3 million budget. Manage the project for the successful implementation of the Warehouse Management System. Coordinate resources and configure the database system. Develop project plans and test scripts and perform testing. Create system documentation for all processes and implement detailed training plans. Devise in-house activity reporting tools to track and report accuracy and productivity in detail on all functional areas of the CDC. ♦ Utilized new WMS to extend order cutoff times for branches, allowing for additional next-day orders availability and extended service hours for customer pickup. ♦ Processed 8.8 million units annually while managing 10,500 SKUs, ensuring appropriate product was sent to 24 wholesale distribution locations. ♦ Instituted highly effective employee safety and training programs, resulting in a company record of no time lost injuries for 545 days. ♦ Developed a new hire program that assisted supervisors in the process of employee selection, which shortened the learning curve and resulted in longer retention of new hires. ♦ Created a training manual for supervisors and new employees. 06/20xx – 12/20xx BCD Corporation, Miami, FL Distribution Center Manager Managed all aspects of a 240,000 sq ft distribution center; serving 142 company-owned stores in five markets. Directed a staff of 100+ employees, included three managers and five supervisors. ♦ Lowered distribution operating expenses by $684,000 / 11.1% within first year of hire. ♦ Developed and implemented production standards for all inbound and outbound departments; resulting in a decrease of total cost per piece, from $0.21 to $0.16. ♦ Reduced overtime in all departments from 11.8% to less than 1.5% of hours worked while simultaneously lowering the total number of employees from 148 to 100. ♦ Improved the employee retention rate by 20% through the implementation of employee recognition programs and by creating a pleasant and professional work environment. EDUCATION & PROFESSIONAL DEVELOPMENT: ♦ Advanced Logistics and Supply School ♦ Army Institute for Professional Development Program ♦ Primary Leadership and Development / Larson Barracks ♦ United States Army Quartermaster School TECHNICAL SKILLS: ♦ Manhattan Warehouse Management Systems (WMS), 2004R1 AS400 Series I ♦ Microsoft Office Suite: Excel, Word, Access, PowerPoint, and Project ♦ Adobe Acrobat, Lotus Notes, and Lotus 1-2-3; Web-based Server Administration
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