123 Elm Street • Miami, FL 33183
email@example.com • H 305-555-5555 • C 305-444-4444
AIR FREIGHT OPERATIONS MANAGER
Highly accomplished senior operations manager with more than 20 years of experience leading national distribution, shipping,
and warehouse operations. Focused leader proven successful guiding traffic management, terminal operations, and logistics.
Subject matter expert for imports, exports, and hazardous and restricted materials. Adaptable and flexible problem solver with
the ability to anticipate and preempt issues and to solve crises with minimal negative impacts. Stable management professional
with a track record of promotion into progressively accountable roles leading core business processes.
♦ Nationwide Consolidation ♦ Imports & Exports ♦ Shipping & Receiving
♦ Break Bulk ♦ Air Freight ♦ Union Environments
♦ Full-Service Logistics ♦ LTL & OTR Transport ♦ Labor Planning
♦ HAZMAT ♦ Dispatch & Route Scheduling ♦ Staff Management
Operations Manager, ABC AIR FREIGHT, Miami, FL, 20xx-20xx
Managed inbound and outbound shipping, warehousing, and escalated customer service issues. Scheduled routes and managed
driver dispatch. Facilitated smooth operation of all warehouse floor activities. Rated airline and airbills. Created tariff
Negotiated rates and service level with third-party carriers with the goal of controlling costs and ensuring optimal service.
Facilitated client relationships in accordance with contracted service agreements.
Air Freight Operations Manager, BCD TRANSPORT, Miami, FL, 20xx-20xx
Supervised the loading, scheduling, dispatch, and routing of ten trucks dedicated to local servicing, including less than truckload
(LTL) deliveries. Coordinated and expedited inbound and outbound shipment routing. Negotiated rates with carriers and
customers including credit worthiness checks.
Operations Manager, CDE AIR FREIGHT, Miami, FL, 20xx-20xx
Dispatched drivers and coordinated daily warehouse operations. Facilitated smooth inbound and outbound shipment and
processing of credit card plates. Created tariffs and pricing and rated airways and airbills. Negotiated carrier and service
contracts and ensured high levels of responsive customer service.
Couriered secure shipments to South America. Prepared Customs documentations, manifests, and declarations.
Managed delivery through the national customs port of entry and ensured an unbroken chain of chain of security from the
point of origin to the final destination.
Operations Manager, DEF FREIGHT, Miami, FL, 20xx-20xx
Led daily operations for inbound and outbound shipments for the corporate headquarters and ten foreign facilities. Oversaw
rating and tracing activities. Directly managed team of three drivers.
VALUE ADDED SKILLS & KNOWLEDGE
Technical Proficiencies: Oscar, PCS Track, MS Excel
Fluent in English, Portuguese, and Spanish
~ Excellent References Furnished Upon Request ~