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									Child Support Agency Quarterly Summary of Statistics (QSS) - March 2007

CSA Table 1      Status of All Cases Being Handled by the Agency
CSA Table 2.1    New scheme intake, clearances and uncleared work (both schemes)
CSA Table 2.2    Initial Clearance Types
CSA Table 2.3    Initial Maintenance Outcomes
CSA Table 2.4    Reasons for closure
CSA Table 2.5    Conversions
CSA Table 2.6    New-Scheme Payments, by Month of Payment Arrangement
CSA Table 3      New-scheme Clearances, by Month of Application
CSA Table 4      Age of New-Scheme Applications at Clearance, by Month of Clearance
CSA Table 5      Age of Uncleared New-Scheme Applications (scheme to date)
CSA Table 6      Status of Assessed/Calculated Cases
CSA Table 7.1    Case Compliance
CSA Table 7.2    Maintenance Outcomes
CSA Table 8.1    Collection Rate
CSA Table 8.2    Fully Compliant Cases as a Percentage of all Compliant Cases
CSA Table 9      Method of Collection: Usage
CSA Table 10     Method of Collection: Compliance
CSA Table 11     Cash Compliance
CSA Table 12     Arrears Collected as a Percentage of Arrears Accrued
CSA Table 13.1   Percentage of Cases where the Parent With Care is on Income Support or Jobseeker's Allowance (income based) with a
                 positive maintenance outcome
CSA Table 13.2   Benefit Receipt for Parents with Care and Non-resident Parents on the New Scheme
CSA Table 14     Payment of Child Maintenance Premium
CSA Table 15     Weekly Maintenance Liability, by Scheme
CSA Table 16     Telephony Performance
CSA Table 17     Accuracy of Maintenance Calculations and Assessments
CSA Table 18     Appeals
CSA Table 19.1   Staffing
CSA Table 19.2   Staff Turnover
CSA Table 19.3   Sick Absence
CSA Table 19.4   Administration Costs
CSA Table 19.5   Maintenance Collected
CSA Table 20     Clerical Cases
CSA Table 21     Enforcement Activity
CSA Table 22     Debt
CSA Table 23     Age of Non-resident Parent by age of Parent/Person with Care: March 2007
CSA Table 24     Gender of Non-resident Parent and Parent/Person with Care: March 2007
CSA Table 25     Region of residence of Non-resident Parent by region of residence of Parent/Person with Care: March 2007
CSA Table 26     Living Distance Apart of Non-resident Parent and Parent/Person with Care: March 2007
CSA Table 27     Employment Status of Non-resident Parent: March 2007
CSA Table 28     Number of Children either receiving maintenance or with a maintenance direct agreement in place
General Notes to the tables

New Tables

This edition of the CSA Quarterly Summary of Statistics (QSS) contains a new table (table 28). This table relates to:
• The number of children who have maintenance collected or arranged by the agency. This relates to the Secretary of State target for
2007/08: By 31st March 2008 maintenance will be collected or arranged by the agency on behalf of 720,000 children.

In addition:
• Table 19.5, on maintenance collected and Maintenance Direct arranged, contains a new column on the estimated value of Maintenance
Direct arrangements in place. This enables us to calculate a total amount collected or arranged by CSA.
• Since the last publication, some investigation has taken place into the best source for pre-assessed cases on the old computer system
(CSCS). The results indicate that from January 2005 onwards, the QSS should be using a different data source. This has increased the
number of pre-maintenance assessment cases by a maximum of 11 thousand since then.

We expected to deliver tables relating to family circumstances, changes of circumstances, compensation payments. Unfortunately, we have
been unable to produce these in time for this publication. More information on family circumstances and changes of circumstances will be
released in the next QSS. Information on compensation payments is currently not available.

The new tables can be found with the usual tables at: http://www.dwp.gov.uk/asd/csa.asp

Changes expected next quarter

Since June 2006, CSA have been contracting out the collection of some arrears to debt collection agencies. For cases managed by debt
collection agencies, the agreement to pay back the maintenance arrears and in particular the amount to be paid each month is between the
debt collection agency and the non-resident parent. As such, the CSA no longer has the information to assess cash compliance for all cases.
Whilst the total amount of debt is known, the monthly amount that debt collection agency non-resident parents are expected to pay is
unknown. This affects the measurement of cash compliance (table 11) and a number of other tables (to a smaller degree). As a result, the
arrears portion of the cash compliance series has been suspended. We are commissioning work during this quarter to apply corrections to
other series for the next release. In the meantime, these tables carry a footnote explaining the issue.

We have become aware that a small number of cases currently classed as "Assessed not charging" in Table 6 series may be more
appropriately placed in other categories. We are investigating this and hope to issue revisions next quarter. These revisions will have an
effect on other tables.

Similarly, a small number of cases have been deleted from the CS2 computer system and these deletions have not been feed through to
these tables. This will be corrected in next quarter‟s issue.


Old Scheme figures

A component of the old scheme numbers is taken from a 5% sample of cases on the old computer system. The old scheme figures and the
overall totals are therefore subject to a degree of sampling variation. This sampling variation is greater in proportional terms when the
number estimated is small. Hence, tables including this 5% sample information are rounded to the nearest 100; small geographic area tables
only using 100% data are rounded to the nearest 10.

Conventions

. = "not applicable"
.. = "not available"
- = less than the rounding threshold. In tables rounded to the nearest 100, this represents a figure of less than 50.

Contact

Statistician: Stuart Grant
Telephone: 0191 225 6048
Facsimile: 0191 225 3193
Email: stuart.grant@dwp.gsi.gov.uk
CSA Table 1: Status of All Cases Being Handled by the Agency

These tables show the status of all the cases currently being handled by the Agency, and the division of these between the old and new scheme.

                                                                       Overall Agency
                                                                                                                                                       Percentage     Percentage
                                                                                                                                                      of Cases on    of Cases on
                Total number           Pre-Assessment or          Interim Maintenance              Nil Maintenance        Positive Maintenance             the Old       the New
                     of cases             Pre-Calculation                 Assessment                       Liability                   Liability          Scheme         Scheme
                                      volumes          %           volumes         %           volumes            %        volumes            %

   May-99            1,276,800        334,500           26         78,300            6         381,200            30       482,700           38               100                 .
   Aug-99            1,310,500        337,200           26         77,100            6         397,400            30       498,900           38               100                 .
   Nov-99            1,315,000        316,500           24         76,100            6         407,400            31       515,000           39               100                 .
   Feb-00            1,321,100        300,900           23         73,900            6         418,900            32       527,400           40               100                 .
   May-00            1,332,600        292,600           22         70,200            5         430,300            32       539,500           40               100                 .
   Aug-00            1,339,800        292,800           22         65,500            5         436,900            33       544,500           41               100                 .
   Nov-00            1,337,200        292,800           22         54,600            4         443,500            33       546,300           41               100                 .
   Feb-01            1,346,000        296,000           22         51,500            4         453,500            34       545,000           40               100                 .
   May-01            1,339,900        304,500           23         39,400            3         448,700            33       547,200           41               100                 .
   Aug-01            1,352,600        313,800           23         37,400            3         450,800            33       550,700           41               100                 .
   Nov-01            1,348,000        293,100           22         35,900            3         461,500            34       557,400           41               100                 .
   Feb-02            1,349,800        284,100           21         33,900            3         470,900            35       560,900           42               100                 .
   May-02            1,346,300        269,300           20         31,300            2         479,200            36       566,500           42               100                 .
   Aug-02            1,341,200        269,100           20         30,900            2         480,000            36       561,100           42               100                 .
   Nov-02            1,339,300        259,800           19         31,200            2         484,100            36       564,200           42               100                 .
   Feb-03            1,240,000        251,100           20         31,500            3         451,700            36       505,600           41               100                 .

   Mar-03            1,256,500        259,800           21         31,100            2         457,000            36       508,600           40                 99                1
   Apr-03            1,262,000        264,600           21         30,600            2         457,300            36       509,500           40                 97                3
   May-03            1,268,500        270,900           21         29,600            2         457,300            36       510,700           40                 96                4
   Jun-03            1,275,000        276,400           22         29,200            2         458,000            36       511,400           40                 95                5
    Jul-03           1,283,600        285,900           22         28,600            2         454,100            35       514,900           40                 93                7
   Aug-03            1,284,200        284,500           22         27,800            2         451,600            35       520,200           41                 92                8
   Sep-03            1,290,400        284,100           22         27,900            2         451,000            35       527,400           41                 90               10
   Oct-03            1,289,000        280,900           22         27,300            2         448,000            35       532,700           41                 89               11
   Nov-03            1,283,300        278,100           22         26,800            2         444,500            35       533,900           42                 87               13
   Dec-03            1,279,600        274,200           21         26,200            2         442,900            35       536,200           42                 86               14
   Jan-04            1,286,000        280,000           22         25,800            2         439,900            34       540,300           42                 85               15
   Feb-04            1,287,300        279,100           22         25,700            2         435,100            34       547,400           43                 84               16
   Mar-04            1,287,700        276,900           22         25,000            2         432,800            34       553,000           43                 82               18
   Apr-04            1,285,700        272,100           21         24,200            2         431,500            34       557,900           43                 81               19
   May-04            1,288,800        272,500           21         23,800            2         430,000            33       562,400           44                 80               20
   Jun-04            1,293,900        274,600           21         23,900            2         428,200            33       567,200           44                 78               22
    Jul-04           1,298,800        276,000           21         23,700            2         427,400            33       571,600           44                 77               23
   Aug-04            1,309,600        282,700           22         23,900            2         427,200            33       575,800           44                 76               24
   Sep-04            1,313,400        284,600           22         23,400            2         421,600            32       583,800           44                 75               25
   Oct-04            1,320,100        289,100           22         23,300            2         416,600            32       591,100           45                 74               26
   Nov-04            1,333,700        292,600           22         23,400            2         412,600            31       605,100           45                 73               27
   Dec-04            1,342,800        297,400           22         23,100            2         406,700            30       615,600           46                 73               27
   Jan-05            1,345,100        295,200           22         23,100            2         413,300            31       613,600           46                 72               28
   Feb-05            1,348,600        293,400           22         22,800            2         412,500            31       620,000           46                 71               29
   Mar-05            1,350,900        289,400           21         22,700            2         411,900            30       626,900           46                 70               30
   Apr-05            1,354,700        286,600           21         22,400            2         413,900            31       631,800           47                 70               30
   May-05            1,352,700        279,000           21         22,200            2         413,600            31       637,900           47                 69               31
   Jun-05            1,354,300        273,300           20         22,200            2         414,300            31       644,400           48                 69               31
    Jul-05           1,355,900        269,100           20         21,900            2         413,900            31       651,100           48                 68               32
   Aug-05            1,355,800        264,300           19         21,700            2         413,800            31       655,900           48                 67               33
   Sep-05            1,359,500        261,500           19         21,600            2         413,900            30       662,500           49                 67               33
   Oct-05            1,363,100        260,100           19         21,300            2         413,600            30       668,200           49                 66               34
   Nov-05            1,365,000        255,400           19         20,900            2         412,600            30       676,200           50                 65               35
   Dec-05            1,367,500        251,100           18         20,700            2         413,600            30       682,100           50                 65               35
   Jan-06            1,372,200        250,000           18         20,200            1         412,900            30       689,000           50                 64               36
   Feb-06            1,383,700        253,700           18         20,000            1         413,800            30       696,300           50                 63               37
   Mar-06            1,392,300        253,000           18         19,500            1         414,600            30       705,300           51                 62               38
   Apr-06            1,394,800        249,200           18         19,100            1         416,000            30       710,500           51                 62               38
   May-06            1,399,900        247,800           18         18,900            1         416,800            30       716,400           51                 61               39
   Jun-06            1,403,500        244,900           17         18,600            1         417,600            30       722,400           51                 61               39
    Jul-06           1,402,000        237,800           17         18,400            1         417,800            30       728,000           52                 60               40
   Aug-06            1,403,400        233,700           17         18,100            1         417,900            30       733,700           52                 60               40
   Sep-06            1,403,000        229,500           16         17,900            1         417,900            30       737,800           53                 59               41
   Oct-06            1,391,900        219,300           16         17,600            1         417,200            30       737,900           53                 59               41
   Nov-06            1,395,700        217,800           16         17,400            1         416,600            30       744,000           53                 58               42
   Dec-06            1,386,200        214,800           15         15,800            1         416,600            30       739,000           53                 58               42
   Jan-07            1,379,000        211,100           15         15,000            1         416,600            30       736,400           53                 57               43
   Feb-07            1,365,900        191,600           14         14,800            1         417,100            31       742,500           54                 57               43
   Mar-07            1,360,300        174,600           13         14,300            1         416,900            31       754,400           55                 56               44


Notes:
1. Pre-calculation/assessment cases are those potential new applications that had not yet been progressed to the point of closure, received a calculation/assessment,
been identified as subject to Reduced Benefit Decision, claimed Good Cause or been identified as a change of circumstances to an existing case as opposed to a new
application. Whilst these are exactly equivalent to the total number of uncleared old-scheme cases, this definition differs slightly from that of an uncleared new scheme
case which also includes cases with a calculation, but for which no maintenance collection schedule has yet been set up (of which there were 20,000 in March 2007).

2. Volumes of cases with a nil liability and those with a maintenance liability refer to old-scheme cases with a Full Maintenance Assessment, and new-scheme cases with
either a Full Maintenance Calculation, or a Default Maintenance Decision only. It is not possible to quantify the extent to which the Agency's clerical new-scheme
caseload is or is not included in the above numbers.

3. An Interim Maintenance Assessment is a punitive maintenance liability which is imposed where, due to the non-co-operation of the non-resident parent, insufficient
information is provided to allow a Full Maintenance Assessment to be made.

4. Of the 38,800 old scheme applications still awaiting clearance, 16,900 are cases on the old Child Support Computer System (CSCS) and 22,000 on the new Child
Support 2 (CS2) computer system. Of the 16,900 cases on CSCS 13,000 are suspended, principally because the Agency has been unable to trace the non-resident
parent. Similar types of cases will be included in work in progress on CS2 (for both old and new scheme cases), but the volumes cannot currently be quantified.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. Cases classed as nil assessed or nil calculated in table 15 comprise all cases in which the regular maintenance assessment at the end of the reporting period was
zero. In certain circumstances, it is possible for cases with a nil assessment or calculation to have had maintenance due via the collection service in the previous quarter.
For example, where a case has become nil assessed during the reporting period, or if the regular assessment is zero, but arrears are outstanding. These cases are
shown in the "Positive Maintenance Liability" column in this table.

7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.

8. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change
involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the system. This has had the impact of
artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has
not been directly affected, the Agency has worked on many of the applications involved since the change. The age of these applications at the point of clearance will be
artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

9. Since the last publication, some investigation has taken place into the best source for pre-assessed cases on the old computer system (CSCS). The results indicate
that from January 2005 onwards, the QSS should be using a different data source. This has increased the number of pre-maintenance assessment cases by a maximum
of 11 thousand since then.
                                                                         New Scheme
                Total number                                      Interim Maintenance               Nil Maintenance       Positive Maintenance
                     of cases             Pre-Calculation                 Assessment                        Liability                  Liability
                                      volumes          %           volumes         %           volumes             %       volumes            %

   Mar-03               17,700         17,500           99              n/a        n/a                -            0            200           1
   Apr-03               31,800         30,900           97              n/a        n/a              100            0            800           3
   May-03               50,000         47,200           94              n/a        n/a              200            0          2,600           5
   Jun-03               67,500         60,400           89              n/a        n/a              600            1          6,600          10
    Jul-03              89,500         74,900           84              n/a        n/a            1,200            1         13,400          15
   Aug-03              105,800         83,400           79              n/a        n/a            1,900            2         20,500          19
   Sep-03              123,500         89,300           72              n/a        n/a            3,000            2         31,200          25
   Oct-03              146,000         99,700           68              n/a        n/a            4,000            3         42,300          29
   Nov-03              164,800        107,800           65              n/a        n/a            5,000            3         52,100          32
   Dec-03              176,600        111,200           63              n/a        n/a            5,800            3         59,600          34
   Jan-04              195,100        119,200           61              n/a        n/a            6,800            3         69,000          35
   Feb-04              210,900        124,900           59              n/a        n/a            7,900            4         78,100          37
   Mar-04              232,100        134,500           58              n/a        n/a            9,000            4         88,600          38
   Apr-04              242,200        135,900           56              n/a        n/a            9,900            4         96,400          40
   May-04              261,400        146,500           56              n/a        n/a           10,900            4        104,100          40
   Jun-04              278,200        154,500           56              n/a        n/a           11,900            4        111,800          40
    Jul-04             292,700        161,300           55              n/a        n/a           12,800            4        118,600          41
   Aug-04              310,500        171,700           55              n/a        n/a           13,600            4        125,200          40
   Sep-04              326,000        179,200           55              n/a        n/a           14,500            4        132,300          41
   Oct-04              341,400        186,600           55              n/a        n/a           15,600            5        139,200          41
   Nov-04              356,100        192,900           54              n/a        n/a           16,600            5        146,600          41
   Dec-04              368,400        198,600           54              n/a        n/a           17,400            5        152,400          41
   Jan-05              379,800        201,500           53              n/a        n/a           18,700            5        159,700          42
   Feb-05              391,900        203,500           52              n/a        n/a           20,100            5        168,300          43
   Mar-05              400,400        201,800           50              n/a        n/a           21,400            5        177,200          44
   Apr-05              409,400        200,700           49              n/a        n/a           22,900            6        185,800          45
   May-05              416,500        198,000           48              n/a        n/a           24,300            6        194,200          47
   Jun-05              425,000        196,000           46              n/a        n/a           25,700            6        203,200          48
    Jul-05             433,700        194,600           45              n/a        n/a           27,100            6        212,000          49
   Aug-05              441,200        191,800           43              n/a        n/a           28,700            7        220,700          50
   Sep-05              451,900        191,700           42              n/a        n/a           30,200            7        230,000          51
   Oct-05              464,900        193,600           42              n/a        n/a           31,700            7        239,600          52
   Nov-05              474,200        190,300           40              n/a        n/a           33,600            7        250,300          53
   Dec-05              480,600        187,100           39              n/a        n/a           35,200            7        258,400          54
   Jan-06              493,600        187,400           38              n/a        n/a           37,200            8        269,000          54
   Feb-06              510,100        191,700           38              n/a        n/a           39,300            8        279,100          55
   Mar-06              524,700        192,000           37              n/a        n/a           41,600            8        291,100          55
   Apr-06              531,400        188,800           36              n/a        n/a           43,400            8        299,200          56
   May-06              541,400        188,100           35              n/a        n/a           45,300            8        308,000          57
   Jun-06              550,000        185,800           34              n/a        n/a           47,100            9        317,200          58
    Jul-06             554,000        179,800           32              n/a        n/a           48,700            9        325,500          59
   Aug-06              562,500        178,700           32              n/a        n/a           50,500            9        333,300          59
   Sep-06              569,100        177,200           31              n/a        n/a           52,100            9        339,800          60
   Oct-06              570,500        169,500           30              n/a        n/a           53,800            9        347,200          61
   Nov-06              580,000        168,400           29              n/a        n/a           55,800           10        355,800          61
   Dec-06              583,800        165,700           28              n/a        n/a           57,200           10        360,900          62
   Jan-07              592,800        163,000           27              n/a        n/a           59,500           10        370,300          62
   Feb-07              592,100        148,400           25              n/a        n/a           62,300           11        381,400          64
   Mar-07              595,700        135,800           23              n/a        n/a           65,000           11        394,900          66


Notes:
1. Pre-calculation/assessment cases are those potential new applications that had not yet been progressed to the point of closure, received a calculation/assessment,
been identified as subject to Reduced Benefit Decision, claimed Good Cause or been identified as a change of circumstances to an existing case as opposed to a new
application. Whilst these are exactly equivalent to the total number of uncleared old-scheme cases, this definition differs slightly from that of an uncleared new scheme
case which also includes cases with a calculation, but for which no maintenance collection schedule has yet been set up (of which there were 20,000 in March 2007).

2. Volumes of cases with a nil liability and those with a maintenance liability refer to old-scheme cases with a Full Maintenance Assessment, and new-scheme cases with
either a Full Maintenance Calculation, or a Default Maintenance Decision only. It is not possible to quantify the extent to which the Agency's clerical new-scheme
caseload is or is not included in the above numbers.

3. An Interim Maintenance Assessment is a punitive maintenance liability which is imposed where, due to the non-co-operation of the non-resident parent, insufficient
information is provided to allow a Full Maintenance Assessment to be made.

4. Of the 38,800 old scheme applications still awaiting clearance, 16,900 are cases on the old Child Support Computer System (CSCS) and 22,000 on the new Child
Support 2 (CS2) computer system. Of the 16,900 cases on CSCS 13,000 are suspended, principally because the Agency has been unable to trace the non-resident
parent. Similar types of cases will be included in work in progress on CS2 (for both old and new scheme cases), but the volumes cannot currently be quantified.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. Cases classed as nil assessed or nil calculated in table 15 comprise all cases in which the regular maintenance assessment at the end of the reporting period was
zero. In certain circumstances, it is possible for cases with a nil assessment or calculation to have had maintenance due via the collection service in the previous quarter.
For example, where a case has become nil assessed during the reporting period, or if the regular assessment is zero, but arrears are outstanding. These cases are
shown in the "Positive Maintenance Liability" column in this table.

7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.

8. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change
involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the system. This has had the impact of
artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has
not been directly affected, the Agency has worked on many of the applications involved since the change. The age of these applications at the point of clearance will be
artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

9. Since the last publication, some investigation has taken place into the best source for pre-assessed cases on the old computer system (CSCS). The results indicate
that from January 2005 onwards, the QSS should be using a different data source. This has increased the number of pre-maintenance assessment cases by a maximum
of 11 thousand since then.
                                                                         Old Scheme
                                                                                                                          Positive Maintenance
                                                                                                                                   Liability (Full
                Total number           Pre-Assessment or          Interim Maintenance              Nil Maintenance                 Maintenance
                     of cases             Pre-Calculation                 Assessment                       Liability        Assessments Only)
                                      volumes          %           volumes         %           volumes            %        volumes             %

   May-99            1,276,800        334,500           26          78,300           6          381,200           30        482,700           38
   Aug-99            1,310,500        337,200           26          77,100           6          397,400           30        498,900           38
   Nov-99            1,315,000        316,500           24          76,100           6          407,400           31        515,000           39
   Feb-00            1,321,100        300,900           23          73,900           6          418,900           32        527,400           40
   May-00            1,332,600        292,600           22          70,200           5          430,300           32        539,500           40
   Aug-00            1,339,800        292,800           22          65,500           5          436,900           33        544,500           41
   Nov-00            1,337,200        292,800           22          54,600           4          443,500           33        546,300           41
   Feb-01            1,346,000        296,000           22          51,500           4          453,500           34        545,000           40
   May-01            1,339,900        304,500           23          39,400           3          448,700           33        547,200           41
   Aug-01            1,352,600        313,800           23          37,400           3          450,800           33        550,700           41
   Nov-01            1,348,000        293,100           22          35,900           3          461,500           34        557,400           41
   Feb-02            1,349,800        284,100           21          33,900           3          470,900           35        560,900           42
   May-02            1,346,300        269,300           20          31,300           2          479,200           36        566,500           42
   Aug-02            1,341,200        269,100           20          30,900           2          480,000           36        561,100           42
   Nov-02            1,339,300        259,800           19          31,200           2          484,100           36        564,200           42
   Feb-03            1,240,000        251,100           20          31,500           3          451,700           36        505,600           41

   Mar-03            1,238,800        242,300           20          31,100           3          457,000           37        508,400           41
   Apr-03            1,230,200        233,700           19          30,600           2          457,300           37        508,600           41
   May-03            1,218,500        223,600           18          29,600           2          457,100           38        508,100           42
   Jun-03            1,207,500        216,100           18          29,200           2          457,400           38        504,800           42
    Jul-03           1,194,000        211,100           18          28,600           2          452,900           38        501,500           42
   Aug-03            1,178,400        201,200           17          27,800           2          449,700           38        499,700           42
   Sep-03            1,166,900        194,800           17          27,900           2          448,000           38        496,200           43
   Oct-03            1,142,900        181,200           16          27,300           2          444,000           39        490,400           43
   Nov-03            1,118,500        170,300           15          26,800           2          439,500           39        481,900           43
   Dec-03            1,103,000        163,000           15          26,200           2          437,200           40        476,600           43
   Jan-04            1,090,900        160,800           15          25,800           2          433,000           40        471,300           43
   Feb-04            1,076,400        154,200           14          25,700           2          427,200           40        469,300           44
   Mar-04            1,055,700        142,400           13          25,000           2          423,800           40        464,400           44
   Apr-04            1,043,500        136,100           13          24,200           2          421,700           40        461,500           44
   May-04            1,027,400        126,000           12          23,800           2          419,200           41        458,300           45
   Jun-04            1,015,700        120,100           12          23,900           2          416,400           41        455,300           45
    Jul-04           1,006,100        114,700           11          23,700           2          414,600           41        453,000           45
   Aug-04              999,100        111,100           11          23,900           2          413,600           41        450,500           45
   Sep-04              987,400        105,300           11          23,400           2          407,000           41        451,500           46
   Oct-04              978,700        102,600           10          23,300           2          401,000           41        451,800           46
   Nov-04              977,600         99,700           10          23,400           2          396,000           41        458,600           47
   Dec-04              974,400         98,800           10          23,100           2          389,300           40        463,200           48
   Jan-05              965,300         93,700           10          23,100           2          394,600           41        454,000           47
   Feb-05              956,800         89,900            9          22,800           2          392,400           41        451,700           47
   Mar-05              950,500         87,600            9          22,700           2          390,500           41        449,700           47
   Apr-05              945,300         85,900            9          22,400           2          391,000           41        446,100           47
   May-05              936,200         80,900            9          22,200           2          389,300           42        443,700           47
   Jun-05              929,300         77,300            8          22,200           2          388,500           42        441,200           47
    Jul-05             922,200         74,500            8          21,900           2          386,700           42        439,100           48
   Aug-05              914,500         72,600            8          21,700           2          385,100           42        435,200           48
   Sep-05              907,600         69,800            8          21,600           2          383,700           42        432,500           48
   Oct-05              898,200         66,500            7          21,300           2          381,900           43        428,600           48
   Nov-05              890,800         65,100            7          20,900           2          379,000           43        425,800           48
   Dec-05              886,900         64,000            7          20,700           2          378,400           43        423,800           48
   Jan-06              878,500         62,600            7          20,200           2          375,700           43        420,000           48
   Feb-06              873,600         61,900            7          20,000           2          374,500           43        417,200           48
   Mar-06              867,600         61,000            7          19,500           2          373,000           43        414,200           48
   Apr-06              863,400         60,300            7          19,100           2          372,600           43        411,400           48
   May-06              858,500         59,700            7          18,900           2          371,500           43        408,400           48
   Jun-06              853,400         59,100            7          18,600           2          370,500           43        405,200           47
    Jul-06             848,000         58,000            7          18,400           2          369,200           44        402,500           47
   Aug-06              840,900         55,100            7          18,100           2          367,400           44        400,400           48
   Sep-06              833,800         52,300            6          17,900           2          365,800           44        397,900           48
   Oct-06              821,400         49,800            6          17,600           2          363,300           44        390,700           48
   Nov-06              815,700         49,400            6          17,400           2          360,800           44        388,200           48
   Dec-06              802,300         49,100            6          15,800           2          359,400           45        378,100           47
   Jan-07              786,300         48,100            6          15,000           2          357,100           45        366,100           47
   Feb-07              773,800         43,200            6          14,800           2          354,800           46        361,100           47
   Mar-07              764,600         38,800            5          14,300           2          351,900           46        359,500           47


Notes:
1. Pre-calculation/assessment cases are those potential new applications that had not yet been progressed to the point of closure, received a calculation/assessment,
been identified as subject to Reduced Benefit Decision, claimed Good Cause or been identified as a change of circumstances to an existing case as opposed to a new
application. Whilst these are exactly equivalent to the total number of uncleared old-scheme cases, this definition differs slightly from that of an uncleared new scheme
case which also includes cases with a calculation, but for which no maintenance collection schedule has yet been set up (of which there were 20,000 in March 2007).

2. Volumes of cases with a nil liability and those with a maintenance liability refer to old-scheme cases with a Full Maintenance Assessment, and new-scheme cases with
either a Full Maintenance Calculation, or a Default Maintenance Decision only. It is not possible to quantify the extent to which the Agency's clerical new-scheme
caseload is or is not included in the above numbers.

3. An Interim Maintenance Assessment is a punitive maintenance liability which is imposed where, due to the non-co-operation of the non-resident parent, insufficient
information is provided to allow a Full Maintenance Assessment to be made.

4. Of the 38,800 old scheme applications still awaiting clearance, 16,900 are cases on the old Child Support Computer System (CSCS) and 22,000 on the new Child
Support 2 (CS2) computer system. Of the 16,900 cases on CSCS 13,000 are suspended, principally because the Agency has been unable to trace the non-resident
parent. Similar types of cases will be included in work in progress on CS2 (for both old and new scheme cases), but the volumes cannot currently be quantified.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. Cases classed as nil assessed or nil calculated in table 15 comprise all cases in which the regular maintenance assessment at the end of the reporting period was
zero. In certain circumstances, it is possible for cases with a nil assessment or calculation to have had maintenance due via the collection service in the previous quarter.
For example, where a case has become nil assessed during the reporting period, or if the regular assessment is zero, but arrears are outstanding. These cases are
shown in the "Positive Maintenance Liability" column in this table.

7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.

8. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change
involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the system. This has had the impact of
artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has
not been directly affected, the Agency has worked on many of the applications involved since the change. The age of these applications at the point of clearance will be
artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.
CSA Table 2.1: New-Scheme Intake, Clearances and Uncleared Work (both schemes)

This table shows the total intake of new-scheme application per month, the total clearances each month, and the total remaining uncleared applications for the scheme to date, by source of application. This relates to the Secretary of State
target for 2006/2007


                                                           Pre-Mar03     Mar-03     Apr-03 May-03       Jun-03     Jul-03 Aug-03 Sep-03          Oct-03    Nov-03 Dec-03          Jan-04   Feb-04   Mar-04    Apr-04 May-04       Jun-04    Jul-04 Aug-04 Sep-04          Oct-04    Nov-04 Dec-04       Jan-05    Feb-05    Mar-05    Apr-05

All new-scheme applications
  Received                                                      9,000    11,100     16,600    20,900    23,100    26,900     21,700    25,000    31,100    26,300     18,500      25,800   23,800   30,100    28,400    30,000    27,000    24,000    26,500    25,500    24,900    25,000    18,900    23,300    25,100    25,300    24,500
  Cleared                                                       1,100     1,400      2,800     3,500     7,800    10,500     10,800    16,100    18,300    16,400     14,200      16,300   16,200   18,800    26,100    18,300    17,700    16,700    16,100    18,000    18,000    19,200    13,800    20,400    22,600    26,800    25,200
  Cleared as a percentage of received                              12        13         17        17        34        39         50        64        59        62         77          63       68       62        92        61        66        70        61        71        72        77        73        88        90      106       103
  Uncleared work (scheme to date)                                    .   17,600     31,400    48,800    64,000    80,400     91,300 100,300 113,000 123,000 127,300 136,900 144,500 155,700 158,000 169,800 179,000 186,300 196,600 204,100 211,000 216,900 222,000 224,900 227,300 225,900 225,300
   of which
    Case formation                                                   .    9,500     13,200    18,200    17,000    18,500     21,100    21,400    23,000    25,300     25,600      30,900   32,000   35,100 30,500 33,900 38,000 39,800 46,500 50,500 53,600 58,800 60,600 61,500 62,000 59,500 57,100
    Information Gathering                                            .    8,000     17,700    29,000    43,400    56,400     62,300    67,900    76,700    82,500     85,600      88,300   92,900   99,400 105,400 112,500 116,500 121,500 125,200 128,700 132,900 134,100 138,000 139,900 141,500 142,300 143,600
    Calculated, awaiting schedule                                    .      100        500     1,500     3,600     5,500      8,000    11,000    13,400    15,200     16,100      17,700   19,600   21,200 22,100 23,300 24,500 25,000 25,000 24,800 24,400 24,000 23,400 23,400 23,800 24,100 24,500


Private applications
 Received                                                       3,000     4,200      4,100     4,600     5,500     7,000      6,100     7,100     7,500     6,700      4,700       7,400    7,200    8,700     7,000     7,500     7,800     7,000     5,900     6,700     6,400     6,100     4,500     6,400     6,100     7,000     5,900
 Cleared                                                             -      200        500     1,100     2,400     4,200      3,700     5,500     5,800     5,200      4,100       5,800    5,700    6,500     5,700     5,500     6,000     5,400     5,300     5,800     5,700     5,900     4,300     6,000     6,500     6,900     6,100
 Cleared as a percentage of received                                0         5         12        24        44        60         61        77        77        78         87          78       79       75        81        73        77        77        90        87        89        97        96        94      107         99      103
  Uncleared work (scheme to date)                                    .    6,900     10,500    14,100    17,200    20,000     22,400    23,900    25,700    27,200     27,800      29,300   30,900   33,100    34,400    36,400    38,200    39,800    40,400    41,300    42,100    42,300    42,600    43,000    42,500    42,500    42,300
   of which
    Case formation                                                   .    1,900      2,400     2,900     2,900     3,300      3,500     3,200     3,000     3,200      3,200       3,200    3,500    4,300     4,700     5,700     6,200     6,800     6,700     6,300     5,800     5,700     5,600     5,500     5,000     5,100     4,800
    Information Gathering                                            .    5,000      7,700    10,000    11,900    13,600     14,800    15,600    17,100    18,000     18,300      19,300   20,100   21,200    21,900    22,600    23,700    24,600    25,300    26,500    27,900    28,200    28,600    29,100    28,900    28,700    28,700
    Calculated, awaiting schedule                                    .      100        400     1,200     2,400     3,100      4,100     5,000     5,600     6,000      6,300       6,800    7,300    7,600     7,700     8,100     8,300     8,300     8,400     8,400     8,400     8,500     8,400     8,400     8,600     8,700     8,800


Potential applications received directly via Jobcentre Plus
 Received                                                       6,000     6,900     12,600    16,300    17,600    19,800     15,600    18,000    23,500    19,500     13,900      18,300   15,300   19,800    19,000    19,000    17,200    14,500    18,900    16,600    16,700    17,400    13,700    15,600    16,700    17,100    17,800
 Cleared                                                        1,100     1,200      2,300     2,500     5,500     6,200      7,100    10,600    12,500    11,100     10,100      10,400   10,300   11,900    19,700    11,700    10,400    10,100     9,700    11,000    11,000    12,100     8,800    13,500    14,900    18,500    17,900
 Cleared as a percentage of received                               18        17         18        15        31        31         46        59        53        57         73          57       67       60      104         62        60        70        51        66        66        70        64        87        89      108       101
  Uncleared work (scheme to date)                                    .   10,600     20,900    34,700    46,800    60,400     69,000    76,400    87,400    95,800     99,600 107,500 112,500 120,500 119,800 127,100 133,800 138,200 147,400 153,000 158,600 164,000 168,900 171,000 172,800 171,400 171,300
   of which
    Case formation                                                   .    7,600     10,800    15,300    14,100    15,100     17,600    18,100    19,900    22,100     22,400      27,700   28,600   30,900    25,800    28,200    31,800    32,900    39,800    44,200    47,800    53,100 55,000 56,100 57,000 54,400 52,300
    Information Gathering                                            .    3,000     10,000    19,000    31,500    42,900     47,500    52,200    59,700    64,500     67,300      68,900   71,800   76,600    80,300    84,500    86,900    89,700    92,100    93,500    95,900    96,500 100,000 101,200 101,800 102,800 104,600
    Calculated, awaiting schedule                                    .        -        100       400     1,200     2,400      3,900     6,000     7,800     9,200      9,900      10,900   12,100   13,000    13,700    14,400    15,200    15,500    15,400    15,300    14,900    14,300 13,900 13,800 14,000 14,200 14,500


Manually introduced applications
 Received                                                            .          .         .         .         .          .         .         .         .          .        -        100     1,200    1,600     2,300     3,500     2,000     2,500     1,600     2,200     1,800     1,500      700      1,300     2,300     1,300       800
 Cleared                                                             .          .         .         .         .          .         .         .         .          .        -           -      200      500       700     1,100     1,300     1,200     1,100     1,200     1,300     1,200      700        900     1,200     1,300     1,200
 Cleared as a percentage of received                                 .          .         .         .         .          .         .         .         .          .        .          0        17       31        30        31        65        48        69        55        72        80      100         69        52      100       150
  Uncleared work (scheme to date)                                    .          .         .         .         .          .         .         .         .          .         -       100     1,100    2,200     3,800     6,300     7,000     8,300     8,900     9,800    10,300    10,600    10,500    10,900    12,000    11,900    11,600
   of which
    Case formation                                                   .          .         .         .         .          .         .         .         .          .         .          .        .         .         .         .         .         .         .         .         .         .         .         .         .         .         .
    Information Gathering                                            .          .         .         .         .          .         .         .         .          .         -       100      900     1,600     3,200     5,400     6,000     7,300     7,700     8,700     9,200     9,400     9,400     9,700    10,800    10,700    10,400
    Calculated, awaiting schedule                                    .          .         .         .         .          .         .         .         .          .         -         -      200       600       700       800     1,000     1,100     1,100     1,200     1,200     1,200     1,100     1,200     1,200     1,200     1,200


Old scheme applications
 Uncleared work                                                      . 242,300 233,700 223,600 216,100 211,100 201,200 194,800 181,200 170,300 163,000 160,800 154,200 142,400 136,100 126,000 120,100 114,700 111,100 105,300 102,600                                              99,700    98,800    93,700    89,900    87,600    85,900

Total
 Uncleared work                                                      . 259,900 265,100 272,400 280,100 291,500 292,500 295,100 294,200 293,300 290,300 297,700 298,700 298,100 294,100 295,800 299,100 301,000 307,700 309,400 313,600 316,600 320,800 318,600 317,200 313,500 311,200


Notes:
1. A new scheme clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as claiming
Good Cause or is subject to a Reduced Benefit Decision; the application is identified as being a change of circumstances on a n existing case; or the application has been closed.

2. This table counts applications for Child Support. Not all applications become live cases. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

3. A private application is one received by the Agency directly from either the parent with care or non -resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent direc tly to the Agency's computer
system by Jobcentre Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on t he system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applica tions and at
present it is not possible to separate the two. The functionality to introduce cases manually onto the system was not availab le prior to Jan 04.

4. 'Case formation' describes those applications on which eligibility is being determined and initial details are being gathe red and assembled for the purpose of generating a new case.

5. 'Information Gathering' describes those applications which have been determined as eligible and key information is being g athered in order to allow a maintenance calculation to be carried out.

6. Old scheme uncleared work relates to cases that have not been assessed.

7. It should be noted that an uncleared application is not necessarily the same as an unprocessed one. As such, uncleared app lications will be at varying stages in the application processes, with only a minority being completely unprocessed.

8. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whi ch is received after the production of this table.

9. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

10. In January and February 2007 CSA implemented a computer system change to free -up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re -entry of the vast
majority back onto the system. This has had the impact of artificially increasing the clearance and intake figures for Janua ry and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has
worked on many of the applications involved since the change. The age of these applications at the point of clearance will b e artificially low in the statistics as the start -date on the computer system only identifies the point at which they were re -entered.
CSA Table 2.1: New-Scheme Intake, Clearances and Uncleared Work (both schemes)

This table shows the total intake of new-scheme application per month, the total clearances each month, and the total remaining uncleared applications for the scheme to date, by source of application. This relates to the Secretary of State
target for 2006/2007

                                                                                                                                                                                                                                                                                                            Scheme to
                                                                    May-05     Jun-05     Jul-05 Aug-05 Sep-05          Oct-05    Nov-05 Dec-05       Jan-06    Feb-06    Mar-06    Apr-06 May-06       Jun-06    Jul-06 Aug-06 Sep-06          Oct-06    Nov-06 Dec-06       Jan-07    Feb-07    Mar-07         date

All new-scheme applications
  Received                                                           25,100    24,800    25,400    23,100    24,900     27,500    29,900    23,400    30,000    34,600    34,700    24,700    24,700    25,600    23,400    24,600    23,100    20,000    22,200    16,400    24,600    33,600    27,300 1,231,900
  Cleared                                                            27,400    26,100    26,500    25,500    24,500     25,200    32,800    27,100    28,900    29,900    34,000    29,300    26,500    28,700    30,700    26,400    25,800    29,000    23,700    19,900    27,100    48,000    40,100 1,076,100
  Cleared as a percentage of received                                  109       105       104       110         98         92      110       116         96        86        98      119       107       112       131       107       112       145       107       121       110       143       147         87
 Uncleared work (scheme to date)                                   222,900 221,600 220,500 218,200 218,600 220,900 218,000 214,300 215,500 220,100 220,800 216,300 214,400 211,400 204,100 202,200 199,500 190,500 189,000 185,500 183,000 168,600 155,800                                                   155,800
  of which
   Case formation                                                   53,200 49,300 46,900 43,600 44,300 46,500 45,900 43,900 45,600 49,900 53,400 51,700 52,300 51,300 45,600 46,600 45,600 36,700 35,700 32,300 33,300 23,300 18,600                                                                          18,600
   Information Gathering                                           144,900 146,700 147,800 148,200 147,400 147,100 144,400 143,100 141,800 141,800 138,700 137,200 135,800 134,400 134,200 132,100 131,600 132,800 132,700 133,400 129,600 125,100 117,200                                                   117,200
   Calculated, awaiting schedule                                    24,900 25,600 25,900 26,400 26,900 27,300 27,800 27,200 28,100 28,400 28,800 27,500 26,300 25,600 24,300 23,600 22,300 21,000 20,600 19,800 20,100 20,200 20,000                                                                          20,000


Private applications
 Received                                                             5,900     6,000     6,000     5,900      5,900     5,400     5,700     3,700     5,700     5,900      5,800    4,900     5,100     5,600     5,100     4,900     5,200     5,300     5,300     3,200     5,600     5,900     5,900     292,000
 Cleared                                                              5,900     5,900     5,700     5,900      5,900     5,800     6,200     4,800     5,600     5,600      6,500    5,400     5,500     5,600     5,600     5,100     4,900     5,100     5,400     4,000     6,100     7,100     7,500     257,100
 Cleared as a percentage of received                                   100         98        95      100        100       107       109       130         98        95       112      110       108       100       110       104         94        96      102       125       109       120       127           88
 Uncleared work (scheme to date)                                     42,300    42,500    42,800    42,800    42,700     42,400    41,800    40,700    40,800    41,100    40,500    39,900    39,600    39,600    39,100    38,800    39,100    39,200    39,000    38,200    37,800    36,500    34,900       34,900
  of which
   Case formation                                                     4,500     4,300     4,600     4,100     3,800      3,700     3,600     3,400     3,600     3,800     3,600     3,500     3,500     3,200     3,300     3,300     3,300     3,100     3,100     2,600     2,200     2,200     2,200        2,200
   Information Gathering                                             28,900    29,100    29,000    29,300    29,300     29,000    28,400    27,700    27,500    27,400    26,700    26,900    27,000    27,600    27,700    27,600    28,300    28,900    28,800    28,600    28,400    27,100    25,600       25,600
   Calculated, awaiting schedule                                      8,900     9,100     9,200     9,400     9,600      9,700     9,800     9,600     9,800     9,900    10,100     9,500     9,100     8,800     8,100     7,800     7,500     7,200     7,100     7,000     7,200     7,100     7,000        7,000


Potential applications received directly via Jobcentre Plus
 Received                                                            18,100    17,600    18,300    16,500    18,200     21,000    23,200    17,800    19,800    23,900    26,400    18,400    17,800    19,200    17,500    18,900    17,100    14,100    16,200    12,500    18,200    26,900    20,600     881,400
 Cleared                                                             20,300    19,000    19,700    18,400    17,400     18,400    25,400    21,200    21,200    21,100    24,200    21,600    18,900    21,100    23,600    20,000    19,800    22,700    17,300    15,000    19,900    39,500    31,200     769,000
 Cleared as a percentage of received                                   112       108       108       112         96         88      109       119       107         88        92      117       106       110       135       106       116       161       107       120       109       147       151           87
 Uncleared work (scheme to date)                                   169,100 167,600 166,200 164,300 165,000 167,600 165,400 162,000 160,600 163,400 165,600 162,400 161,300 159,400 153,300 152,100 149,400 140,800 139,800 137,300 135,600 123,000 112,400                                                   112,400
  of which
   Case formation                                                   48,600 45,000 42,300 39,500 40,500 42,900 42,300 40,500 42,100 46,200                                 49,700    48,100    48,700    48,100    42,400    43,200    42,300    33,600    32,600    29,700    31,100    21,100    16,300       16,300
   Information Gathering                                           105,700 107,400 108,500 109,100 108,500 108,500 106,600 105,200 101,800 100,300                        98,800    97,900    96,800    95,900    96,100    94,500    93,500    94,600    94,800    95,800    92,600    89,900    84,200       84,200
   Calculated, awaiting schedule                                    14,800 15,300 15,500 15,700 16,000 16,300 16,500 16,300 16,800 16,900                                 17,100    16,400    15,800    15,300    14,800    14,400    13,600    12,700    12,400    11,800    11,900    12,000    12,000       12,000


Manually introduced applications
 Received                                                             1,100     1,200     1,200       800        900     1,100     1,100     1,900     4,500     4,800      2,500    1,400     1,800       900       800       900       800       600       700      600        800       800       800       58,500
 Cleared                                                              1,100     1,200     1,200     1,200      1,100     1,000     1,200     1,100     2,100     3,200      3,300    2,300     2,100     2,000     1,500     1,200     1,100     1,100     1,000      800      1,200     1,400     1,400       50,000
 Cleared as a percentage of received                                   100       100       100       150        122         91      109         58        47        67       132      164       117       222       188       133       138       183       143       133       150       175       175            85
 Uncleared work (scheme to date)                                     11,500    11,600    11,600    11,100    10,900     10,900    10,800    11,600    14,000    15,600    14,800    13,900    13,500    12,400    11,700    11,300    11,000    10,500    10,200    10,000     9,700     9,100     8,500        8,500
  of which
   Case formation                                                          .         .         .         .          .         .         .         .         .         .         .         .         .         .         .         .         .         .         .         .         .         .         .            .
   Information Gathering                                             10,300    10,300    10,300     9,800      9,600     9,600     9,400    10,300    12,500    14,000    13,100    12,300    12,000    10,900    10,300    10,000     9,800     9,400     9,100     9,000     8,600     8,100     7,500        7,500
   Calculated, awaiting schedule                                      1,300     1,300     1,300     1,300      1,300     1,400     1,400     1,400     1,500     1,500     1,600     1,600     1,500     1,500     1,400     1,300     1,200     1,100     1,100     1,000     1,000     1,000     1,000        1,000


Old scheme applications
 Uncleared work                                                      80,900    77,300    74,500    72,600    69,800     66,500    65,100    64,000    62,600    61,900    61,000    60,300    59,700    59,100    58,000    55,100    52,300    49,800    49,400    49,100    48,100    43,200    38,800       38,800

Total
 Uncleared work                                                    303,800 298,900 295,000 290,800 288,400 287,400 283,100 278,300 278,100 282,000 281,800 276,600 274,100 270,500 262,100 257,300 251,800 240,300 238,400 234,600 231,100 211,800 194,600                                                   194,600



  Notes:
  1. A new scheme clearance is defined under the following circumstances; If a maintenance calculation has been carried out anda payment arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as claiming
                                                                                                                              n
  Good Cause or is subject to a Reduced Benefit Decision; the application is identified as being a change of circumstances on a existing case; or the application has been closed.

  2. This table counts applications for Child Support. Not all applications become live cases. It is not possible to quantifythe extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

  3. A private application is one received by the Agency directly from either the parent with care or non                                                                                                                                                      tly
                                                                                                         -resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent direc to the Agency's computer
                                                                                                                                   t
  system by Jobcentre Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on he system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applica          tions and at
                                                                                                                                le
  present it is not possible to separate the two. The functionality to introduce cases manually onto the system was not availab prior to Jan 04.

                                                                                                                              red
  4. 'Case formation' describes those applications on which eligibility is being determined and initial details are being gathe and assembled for the purpose of generating a new case.

                                                                                                                              athered in order to allow a maintenance calculation to be carried out.
  5. 'Information Gathering' describes those applications which have been determined as eligible and key information is being g

  6. Old scheme uncleared work relates to cases that have not been assessed.

                                                                                                                              lications will be at varying stages in the application processes, with only a minority being completely unprocessed.
  7. It should be noted that an uncleared application is not necessarily the same as an unprocessed one. As such, uncleared app

                                                                                                                             c
  8. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whi h is received after the production of this table.

  9. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

  10. In January and February 2007 CSA implemented a computer system change to free         -up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re     -entry of the vast
                                                                                                                               ry
  majority back onto the system. This has had the impact of artificially increasing the clearance and intake figures for Janua and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected,the Agency has
                                                                                                                                  e
  worked on many of the applications involved since the change. The age of these applications at the point of clearance will b artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.
CSA Table 2.2: Initial Clearance Types

The table shows the number of applications cleared each month broken down by type of clearance, for each source of application.


                                                            Pre-Mar03     Mar-03     Apr-03     May-03    Jun-03      Jul-03    Aug-03    Sep-03     Oct-03     Nov-03      Dec-03      Jan-04    Feb-04   Mar-04   Apr-04     May-04      Jun-04       Jul-04    Aug-04      Sep-04      Oct-04      Nov-04   Dec-04   Jan-05   Feb-05   Mar-05

All new-scheme applications                                      9,000    11,100     16,600     20,900    23,100     26,900     21,700    25,000     31,100     26,300      18,500      25,800    23,800   30,100   28,400     30,000      27,000      24,000      26,500     25,500      24,900      25,000   18,900   23,300   25,100   25,300
  Clearances                                                     1,100     1,400      2,800      3,500     7,800     10,500     10,800    16,100     18,300     16,400      14,200      16,300    16,200   18,800   26,100     18,300      17,700      16,700      16,100     18,000      18,000      19,200   13,800   20,400   22,600   26,800
    of which
      Calculated and schedule set up                                 -          -       200        700      2,000     4,900      4,700      7,400     8,400      8,000       6,800        8,000    7,700    9,100    7,300       6,900      7,100       6,900       7,100       7,700         8,200    8,600    7,000    8,300    9,100    9,600
      Closed                                                         -        200       600      1,600      3,500     3,600      4,700      7,000     7,400      6,300       5,700        6,700    6,600    7,500   16,200       8,700      8,200       6,700       6,400       7,800         7,300    8,300    4,300    9,700   11,100   14,500
      Good Cause                                                     -          -         -          -          -         -          -        300       600        500         400          400      500      600      500         500        400         400         400         400           500      400      400      500      500      600
      Reduced Benefit Decision                                       -          -         -          -          -         -          -        200       500        400         300          400      300      400      300         300        300         300         300         300           300      300      300      300      300      400
      Change of circumstances                                    1,100      1,100     1,900      1,200      2,400     1,900      1,400      1,200     1,400      1,200       1,100          800    1,100    1,400    1,800       1,900      1,700       2,400       1,800       1,800         1,700    1,500    1,800    1,500    1,600    1,800
  Percentage of clearances which resulted in an
  initial calculation and schedule set up                            0          0          7        20         26        47         44         46        46         49            48        49       48       48        28         38          40          41          44         43            46       45       51       41       40       36


Private applications                                             3,000      4,200     4,100      4,600      5,500     7,000      6,100      7,100     7,500      6,700       4,700        7,400    7,200    8,700    7,000       7,500      7,800       7,000       5,900       6,700         6,400    6,100    4,500    6,400    6,100    7,000
  Clearances                                                         -        200       500      1,100      2,400     4,200      3,700      5,500     5,800      5,200       4,100        5,800    5,700    6,500    5,700       5,500      6,000       5,400       5,300       5,800         5,700    5,900    4,300    6,000    6,500    6,900
    of which
      Calculated and schedule set up                                  -         -       200        600      1,500     3,400      2,700      3,800     4,100      3,600       2,900        3,700    3,600    4,300    3,600       3,300      3,600       3,300       3,300       3,500         3,500    3,700    3,100    3,600    3,800    3,900
      Closed                                                          -       200       300        400        900       900      1,100      1,700     1,700      1,600       1,200        2,100    2,000    2,100    2,000       2,100      2,400       2,000       1,900       2,300         2,100    2,100    1,200    2,400    2,700    3,000
      Good Cause                                                      -         -         -          -          -         -          -          -         -          -           -            -        -        -        -           -          -           -           -           -             -        -        -        -        -        -
      Reduced Benefit Decision                                        -         -         -          -          -         -          -          -         -          -           -            -        -        -        -           -          -           -           -           -             -        -        -        -        -        -
      Change of circumstances                                         .         .         .          .          .         .          .          .         .          .           .            .        .        .        .           .          .           .           .           .             .        .        .        .        .        .
  Percentage of clearances which resulted in an
  initial calculation and schedule set up                            0          0        40         55         63        81         73         69        71         69            71        64       63       66        63         60          60          61          62         60            61       63       72       60       58       57


Applications received directly via Jobcentre Plus                6,000      6,900    12,600     16,300    17,600     19,800     15,600    18,000     23,500     19,500      13,900      18,300    15,300   19,800   19,000     19,000      17,200      14,500      18,900     16,600      16,700      17,400   13,700   15,600   16,700   17,100
 Clearances                                                      1,100      1,200     2,300      2,500     5,500      6,200      7,100    10,600     12,500     11,100      10,100      10,400    10,300   11,900   19,700     11,700      10,400      10,100       9,700     11,000      11,000      12,100    8,800   13,500   14,900   18,500
   of which
     Calculated and schedule set up                                  -          -         -        100        500     1,500      2,000      3,500     4,300      4,400       3,800        4,300    4,000    4,500    3,400       3,300      3,100       3,100       3,400       3,800         4,100    4,300    3,400    4,300    4,700    5,100
     Closed                                                          -        100       400      1,200      2,600     2,800      3,700      5,300     5,700      4,600       4,500        4,600    4,500    5,100   13,700       5,800      5,000       4,000       3,900       4,700         4,400    5,500    2,900    6,900    7,800   10,800
     Good Cause                                                      -          -         -          -          -         -          -        300       600        500         400          400      500      500      500         400        400         400         400         400           500      400      400      400      400      500
     Reduced Benefit Decision                                        -          -         -          -          -         -          -        200       500        400         300          300      300      300      300         300        300         300         300         300           300      300      300      300      300      400
     Change of circumstances                                     1,100      1,100     1,900      1,200      2,400     1,900      1,400      1,200     1,400      1,200       1,100          800    1,100    1,400    1,800       1,900      1,700       2,400       1,800       1,800         1,700    1,500    1,800    1,500    1,600    1,800
 Percentage of clearances which resulted in an
 initial calculation and schedule set up                             0          0          0         4          9        24         28         33        34         40            38        41       39       38        17         28          30          31          35         35            37       36       39       32       32       28


Manually introduced applications                                      .          .          .         .          .          .         .          .          .         .            -       100     1,200    1,600    2,300       3,500      2,000       2,500       1,600       2,200         1,800    1,500     700     1,300    2,300    1,300
 Clearances                                                           .          .          .         .          .          .         .          .          .         .            -         -       200      500      700       1,100      1,300       1,200       1,100       1,200         1,300    1,200     700       900    1,200    1,300
   of which                                                                                                                                                                        -         -         -        -        -           -          -           -           -           -             -        -       -         -        -        -
     Calculated and schedule set up                                   .          .          .         .          .          .         .          .          .         .            -         -       100      200      300         300        400         500         500         500           600      600     400       500      500      600
     Closed                                                           .          .          .         .          .          .         .          .          .         .            -         -       100      300      500         700        800         700         600         700           700      700     300       400      700      600
     Good Cause                                                       .          .          .         .          .          .         .          .          .         .            -         -         -        -        -           -          -           -           -           -             -        -       -         -        -        -
     Reduced Benefit Decision                                         .          .          .         .          .          .         .          .          .         .            -         -         -        -        -           -          -           -           -           -             -        -       -         -        -        -
     Change of circumstances                                          .          .          .         .          .          .         .          .          .         .            .         .         .        .        .           .          .           .           .           .             .        .       .         .        .        .
 Percentage of clearances which resulted in an
 initial calculation and schedule set up                              .          .         .          .          .         .          .          .         .          .           0    #DIV/0!       50       40        43         27          31          42          45         42            46       50       57       56       42       46


Notes:
1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment arrangement between the parent with care and the non -resident parent is in place; a parent with care has been identified as claimin g Good Cause or is
subject to a Reduced Benefit Decision; the application is identified as being a change of circumstances on an existing case; or the application has been closed.

2. This table counts applications for Child Support. Not all applications become live cases. It is not possible to quantify the extent to which the Agency's clerical new -scheme caseload is or is not included in the above numbers.

3. A private application is one received by the Agency directly from either the parent with care or non -resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent direc tly to the Agency's computer
system by Jobcentre Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on t he system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applica tions and at present
it is not possible to separate the two. The functionality to introduce cases manually onto the system was not available prior to Jan 04.

4. '-' indicates a figure less than 50.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. In January and February 2007 CSA implemented a computer system change to free -up applications that could not be progressed du e to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re -entry of the vast
majority back onto the system. This has had the impact of artificially increasing the clearance and intake figures for Janua ry and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked
on many of the applications involved since the change. The age of these applications at the point of clearance will be artif icially low in the statistics as the start -date on the computer system only identifies the point at which they were re -entered.

7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whic h is received after the production of this table.
         CSA Table 2.2: Initial Clearance Types

         The table shows the number of applications cleared each month broken down by type of clearance, for each source of application.

                                                                                                                                                                                                                                                                                                                                       Scheme
Apr-05                                                                May-05       Jun-05       Jul-05     Aug-05       Sep-05      Oct-05      Nov-05      Dec-05       Jan-06      Feb-06     Mar-06   Apr-06   May-06   Jun-06       Jul-06    Aug-06     Sep-06      Oct-06      Nov-06     Dec-06      Jan-07   Feb-07   Mar-07    to date

24,500   All new-scheme applications                                   25,100      24,800       25,400      23,100      24,900      27,500      29,900       23,400      30,000      34,600     34,700   24,700   24,700   25,600      23,400     24,600      23,100     20,000      22,200      16,400     24,600   33,600   27,300 1,231,900
25,200     Clearances                                                  27,400      26,100       26,500      25,500      24,500      25,200      32,800       27,100      28,900      29,900     34,000   29,300   26,500   28,700      30,700     26,400      25,800     29,000      23,700      19,900     27,100   48,000   40,100 1,076,100
             of which
 9,200         Calculated and schedule set up                           9,100       9,500        9,600       9,600       9,900      10,400      11,800        9,900      11,700      11,700     13,500   11,400   11,800   11,500      10,800     10,100       9,500     10,100      10,500       7,600     11,200   13,500   15,800   421,400
12,800         Closed                                                  15,100      13,300       13,800      13,200      11,900      11,800      17,500       14,400      14,300      15,400     16,900   15,000   11,700   13,700      16,400     13,300      13,300     15,700      10,200       8,600     14,000   32,000   22,100   527,300
   600         Good Cause                                                 600         600          600         400         400         500         600          600         600         600        700      500      500      600         600        500         400        500         500         900        400      500      400    21,900
   500         Reduced Benefit Decision                                   400         500          500         300         400         400         600          500         700         600        900      600      700      700         700        800         700        700         900       1,200        600      700      700    21,100
 2,200         Change of circumstances                                  2,200       2,300        2,100       2,000       1,900       2,200       2,300        1,800       1,600       1,600      2,000    1,700    1,900    2,200       2,200      1,800       1,900      2,100       1,500       1,500        900    1,400    1,200    84,500
           Percentage of clearances which resulted in an
   37      initial calculation and schedule set up                         33           36          36          38          40          41           36          37          40            39      40       39       45         40         35         38          37         35          44           38       41       28       39         39


 5,900   Private applications                                           5,900        6,000       6,000       5,900       5,900        5,400       5,700       3,700       5,700       5,900      5,800    4,900    5,100     5,600      5,100      4,900       5,200       5,300      5,300       3,200      5,600    5,900    5,900   292,000
 6,100     Clearances                                                   5,900        5,900       5,700       5,900       5,900        5,800       6,200       4,800       5,600       5,600      6,500    5,400    5,500     5,600      5,600      5,100       4,900       5,100      5,400       4,000      6,100    7,100    7,500   257,100
             of which
 3,500         Calculated and schedule set up                           3,300        3,400       3,300       3,400       3,600        3,600       3,800       3,100       3,400       3,400      3,900    3,600    3,700     3,800      3,900      3,400       3,200       3,400      3,600       2,700      3,900    4,700    5,200   163,600
 2,600         Closed                                                   2,500        2,400       2,300       2,400       2,300        2,100       2,300       1,700       2,100       2,200      2,400    1,800    1,700     1,700      1,600      1,600       1,700       1,700      1,600       1,300      2,100    2,300    2,200    91,300
     -         Good Cause                                                   -            -           -           -           -            -         100           -           -           -        100        -        -         -          -        100         100           -        100           -        100        -        -     1,200
     -         Reduced Benefit Decision                                     -            -           -           -           -            -           -           -           -           -        100        -        -         -          -          -           -           -        100           -        100        -        -     1,000
     .         Change of circumstances                                      .            .           .           .           .            .           .           .           .           .          .        .        .         .          .          .           .           .          .           .          .        .        .         .
           Percentage of clearances which resulted in an
   57      initial calculation and schedule set up                         56           58          58          58          61          62           61          65          61            61      60       67       67         68         70         67          65         67          67           68       64       66       69         64


17,800   Applications received directly via Jobcentre Plus             18,100      17,600       18,300      16,500      18,200      21,000      23,200       17,800      19,800      23,900     26,400   18,400   17,800   19,200      17,500     18,900      17,100     14,100      16,200      12,500     18,200   26,900   20,600   881,400
17,900    Clearances                                                   20,300      19,000       19,700      18,400      17,400      18,400      25,400       21,200      21,200      21,100     24,200   21,600   18,900   21,100      23,600     20,000      19,800     22,700      17,300      15,000     19,900   39,500   31,200   769,000
            of which
 5,100        Calculated and schedule set up                            5,300       5,500        5,700       5,700       5,800        6,300      7,400        6,300       7,600       7,500      8,600    7,000    7,200    6,900       6,100      6,000       5,700      6,100       6,300       4,500      6,700    8,100    9,800   236,500
 9,600        Closed                                                   11,900      10,300       10,900      10,100       9,000        9,200     14,600       12,200      10,800      10,800     12,200   11,800    8,800   10,800      14,100     11,100      11,100     13,500       8,100       7,000     11,400   28,900   19,300   407,900
   500        Good Cause                                                  500         500          600         300         300          400        600          500         600         600        600      500      400      500         500        400         400        400         400         900        300      400      300    20,200
   500        Reduced Benefit Decision                                    400         400          400         300         400          300        600          500         600         600        800      600      700      600         700        800         600        700         900       1,200        500      600      600    19,900
 2,200        Change of circumstances                                   2,200       2,300        2,100       2,000       1,900        2,200      2,300        1,800       1,600       1,600      2,000    1,700    1,900    2,200       2,200      1,800       1,900      2,100       1,500       1,500        900    1,400    1,200    84,500
          Percentage of clearances which resulted in an
   28     initial calculation and schedule set up                          26           29          29          31          33          34           29          30          36            36      36       32       38         33         26         30          29         27          36           30       34       21       31         31


   800   Manually introduced applications                               1,100        1,200       1,200         800         900        1,100       1,100       1,900       4,500       4,800      2,500    1,400    1,800       900        800        900         800         600        700           600      800      800      800    58,500
 1,200    Clearances                                                    1,100        1,200       1,200       1,200       1,100        1,000       1,200       1,100       2,100       3,200      3,300    2,300    2,100     2,000      1,500      1,200       1,100       1,100      1,000           800    1,200    1,400    1,400    50,000
     -      of which
   600        Calculated and schedule set up                              500          600         600         500         500          500         600         500         700         800      1,000      800      800       800        700        600         600         600        500           400     600      700      800     21,200
   600        Closed                                                      600          600         600         700         600          500         600         600       1,400       2,400      2,300    1,400    1,300     1,200        700        600         500         500        400           400     600      700      600     28,200
     -        Good Cause                                                    -            -           -           -           -            -           -           -           -           -          -        -        -         -          -          -           -           -          -             -       -        -        -        500
     -        Reduced Benefit Decision                                      -            -           -           -           -            -           -           -           -           -          -        -        -         -          -          -           -           -          -             -       -        -        -        200
     .        Change of circumstances                                       .            .           .           .           .            .           .           .           .           .          .        .        .         .          .          .           .           .          .             .       .        .        .          .
          Percentage of clearances which resulted in an
   50     initial calculation and schedule set up                          45           50          50          42          45          50           50          45          33            25      30       35       38         40         47         50          55         55          50           50       50       50       57         42



         Notes:
         1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as claiming Good Cause or is
         subject to a Reduced Benefit Decision; the application is identified as being a change of circumstances on an existing case; or the application has been closed.

         2. This table counts applications for Child Support. Not all applications become live cases. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

         3. A private application is one received by the Agency directly from either the parent with care or non-resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent direc tly to the Agency's computer
         system by Jobcentre Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on the system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applications and at present it
         is not possible to separate the two. The functionality to introduce cases manually onto the system was not available prior to Jan 04.

         4. '-' indicates a figure less than 50.

         5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

         6. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast
         majority back onto the system. This has had the impact of artificially increasing the clearance and intake figures for Janua ry and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked
         on many of the applications involved since the change. The age of these applications at the point of clearance will be artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

         7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whic h is received after the production of this table.
 CSA Table 2.3: Initial Maintenance Outcomes

 The table shows the number of cases in which a payment schedule was set up in each month broken down by initial maintenance outcome, for each source of application.


                                                                               Pre-Mar03      Mar-03    Apr-03    May-03     Jun-03     Jul-03    Aug-03    Sep-03    Oct-03      Nov-03   Dec-03   Jan-04   Feb-04      Mar-04      Apr-04     May-04      Jun-04      Jul-04     Aug-04     Sep-04      Oct-04      Nov-04   Dec-04   Jan-05   Feb-05   Mar-05   Apr-05

 All new-scheme applications
   Calculated and schedule set up                                                        -          -      200       700      2,000     4,900      4,700     7,400     8,400       8,000    6,800    8,000    7,700       9,100       7,300      6,900       7,100       6,900      7,100       7,700         8,200    8,600    7,000    8,300    9,100    9,600    9,200
     of which
       Initially Nil Calculated                                                          -          -        -       200        400       700        700     1,000     1,000       1,000      800    1,100    1,000       1,100         900      1,000       1,000         900        800         900         1,000    1,000      800    1,200    1,300    1,300    1,300
       Initially Maintenance Direct                                                      -          -        -         -          -         -          -         -       100         100        -      100      100         100         100        100         100         100        200         300           400      500      500      500      800      900      800
       Initially Collection Service                                                      -          -      200       600      1,600     4,200      3,900     6,300     7,300       7,000    5,900    6,900    6,600       7,900       6,300      5,900       6,000       5,900      6,100       6,600         6,800    7,100    5,600    6,700    7,000    7,400    7,100
          of which
             Closed prior to first payment                                               -          -        -         -        100       300        300       600       800         600      600      700      600         600         500        400         400         400        400         400           300      400      300      300      400      400      300
             Became nil calculated prior to first payment                                -          -        -         -        100       200        200       300       400         400      300      400      300         400         300        300         300         300        300         300           300      300      300      400      400      400      300
             Moved to Maintenance Direct prior to first payment                          -          -        -       100        100       300        300       400       500         500      400      500      500         600         500        500         500         500        500         500           500      600      500      600      600      700      600
             One or more payments made to the parent with care                           -          -      100       400      1,100     3,000      2,800     4,400     5,000       4,800    4,100    4,800    4,600       5,700       4,500      4,400       4,400       4,300      4,500       4,900         5,300    5,500    4,300    4,900    5,200    5,500    5,400
             No payment yet made to the parent with care                                 -          -        -         -        100       300        300       500       700         700      600      600      600         700         500        400         400         400        500         400           300      400      300      400      400      500      400


 Private applications
   Calculated and schedule set up                                                        -          -      200       600      1,500     3,400      2,700     3,800     4,100       3,600    2,900    3,700    3,600       4,300       3,600      3,300       3,600       3,300      3,300       3,500         3,500    3,700    3,100    3,600    3,800    3,900    3,500
     of which
       Initially Nil Calculated                                                          -          -        -       100        200       300        300       300       300         300      200      400      300         300         300        300         300         300        300         300           300      300      300      400      400      400      300
       Initially Maintenance Direct                                                      -          -        -         -          -         -          -         -         -           -        -      100      100         100         100        100         100         100        100         100           200      200      200      200      300      300      300
       Initially Collection Service                                                      -          -      200       500      1,300     3,000      2,400     3,500     3,700       3,300    2,600    3,300    3,300       3,900       3,300      3,000       3,200       3,000      2,900       3,100         3,100    3,200    2,600    3,000    3,100    3,200    2,900
          of which
             Closed prior to first payment                                               -          -        -         -        100       200        200       300       300         200      200      200      200         300         200        200         200         200        100         200           100      100      100      100      100      100      100
             Became nil calculated prior to first payment                                -          -        -         -        100       100        100       100       200         100      100      100      100         200         100        100         100         100        100         100           100      100      100      100      200      100      100
             Moved to Maintenance Direct prior to first payment                          -          -        -       100        100       200        200       200       300         300      200      200      300         300         300        200         300         300        200         300           300      300      200      300      300      300      300
             One or more payments made to the parent with care                           -          -      100       400        900     2,300      1,800     2,600     2,700       2,400    2,000    2,500    2,400       3,000       2,500      2,300       2,400       2,200      2,200       2,300         2,400    2,500    2,000    2,300    2,300    2,400    2,200
             No payment yet made to the parent with care                                 -          -        -         -        100       200        200       200       300         300      200      300      200         300         200        200         200         200        200         200           100      100      100      200      200      200      200


 Application received directly via Jobcentre Plus
  Calculated and schedule set up                                                         -          -         -      100        500     1,500      2,000     3,500     4,300       4,400    3,800    4,300    4,000       4,500       3,400      3,300       3,100       3,100      3,400       3,800         4,100    4,300    3,400    4,300    4,700    5,100    5,100
    of which
      Initially Nil Calculated                                                           -          -         -      100        200       400        500       700       700         700      500      700      700         700         600        600         600         500        500         600           600      600      500      700      900      800      900
      Initially Maintenance Direct                                                       -          -         -        -          -         -          -         -         -           -        -        -        -           -           -          -           -         100        100         100           200      200      300      300      400      500      500
      Initially Collection Service                                                       -          -         -      100        300     1,200      1,500     2,800     3,600       3,700    3,300    3,600    3,300       3,800       2,800      2,700       2,500       2,600      2,800       3,100         3,300    3,500    2,700    3,300    3,500    3,700    3,700
         of which
            Closed prior to first payment                                                -          -         -          -        -       100        200       300       500         400      400      400      300         400         300        200         200         200        200         200           200      200      200      200      200      200      200
            Became nil calculated prior to first payment                                 -          -         -          -        -       100        100       200       200         200      200      200      200         200         100        100         100         100        100         200           200      200      100      200      200      200      200
            Moved to Maintenance Direct prior to first payment                           -          -         -          -        -       100        100       200       300         200      200      200      200         300         200        200         200         200        200         200           200      300      200      300      300      300      300
            One or more payments made to the parent with care                            -          -         -          -      200       800      1,000     1,800     2,200       2,400    2,100    2,300    2,200       2,600       1,900      1,900       1,800       1,800      2,000       2,300         2,500    2,700    2,000    2,400    2,600    2,700    2,800
            No payment yet made to the parent with care                                  -          -         -          -        -       100        100       300       400         400      400      400      300         400         300        200         200         200        300         200           200      200      200      200      200      300      200


 Manually introduced applications                                                         .         .         .          .         .          .         .         .          .         .        -     100     1,200       1,600       2,300      3,500       2,000       2,500      1,600       2,200         1,800    1,500     700     1,300    2,300    1,300     800
  Calculated and schedule set up                                                          .         .         .          .         .          .         .         .          .         .        -       -       100         200         300        300         400         500        500         500           600      600     400       500      500      600     600
   of which
     Initially Nil Calculated                                                             .         .         .          .         .          .         .         .          .         .        -        -         -        100           -        100         100         100        100         100           100     100      100      100      100      100      100
     Initially Maintenance Direct                                                         .         .         .          .         .          .         .         .          .         .        -        -         -          -           -          -           -           -          -           -             -       -        -        -        -        -        -
     Initially Collection Service                                                         .         .         .          .         .          .         .         .          .         .        -        -         -        100         200        300         300         300        400         400           500     400      400      400      400      500      400
        of which
           Closed prior to first payment                                                  .         .         .          .         .          .         .         .          .         .        -        -         -          -           -          -           -           -          -           -             -       -        -        -        -        -        -
           Became nil calculated prior to first payment                                   .         .         .          .         .          .         .         .          .         .        -        -         -          -           -          -           -           -          -           -             -       -        -        -        -        -        -
           Moved to Maintenance Direct prior to first payment                             .         .         .          .         .          .         .         .          .         .        -        -         -          -           -          -           -           -          -           -             -       -        -        -        -        -        -
           One or more payments made to the parent with care                              .         .         .          .         .          .         .         .          .         .        -        -         -        100         200        200         200         300        300         300           400     300      300      300      300      400      300
           No payment yet made to the parent with care                                    .         .         .          .         .          .         .         .          .         .        -        -         -          -           -          -           -           -          -           -             -       -        -        -        -        -        -


 Percentage of cases for which maintenance was due, where one or more payments had been made to the parent with care via the collection service, or a maintenance direct arrangement was put in place prior to any such payment

   All new-scheme applications                                                                                                                                                                                                                                                                                                                                        76
   Private applications                                                                                                                                                                                                                                                                                                                                               79
   Application received directly via Jobcentre Plus                                                                                                                                                                                                                                                                                                                   74
   Manually introduced applications                                                                                                                                                                                                                                                                                                                                   81


Notes:
1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as claiming Good Cause or is subject to a
Reduced Benefit Decision; the application is identified as being a change of circumstances on an existing case; or the application has been closed.

2. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

3. A private application is one received by the Agency directly from either the parent with care or non-resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent directly to the Agency's computer system by Jobcentre
Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on the system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applications and at present it is not possible to separate the two.
The functionality to introduce cases manually onto the system was not available prior to Jan 04.

4. The percentage of cases for whom maintenance is due and who have made one or more payments via collection service, or had a maintenance direct arrangement in place prior to first payment, is arrived at by summing number of cases receiving payment via collection service or on
maintenance direct (both initially and those who changed to maintenance direct prior to first payment) and expressing as a percentage of the sum of collection service cases, those on maintenance direct (both initially and those who changed prior to first payment) and those with a calculation and
no charging schedule.

5. This table presents information relating only to the initial status of cases with a maintenance calculation, and not current status, as it does not take into account subsequent changes of circumstances. This means that the figures do not give the total number of cases currently on the collection
service, on maintenance direct or with a nil calculation. This information is presented elsewhere in this publication.

6. It is possible that, where an application is received directly from a parent with care and the parent with care subsequently moves onto benefit, they may claim Good Cause or be subject to a Reduced Benefit Decision.

7. '-' indicates a figure less than 50.

8. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

9. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the
system. This has had the impact of artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked on many of the applications involved since
the change. The age of these applications at the point of clearance will be artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

10. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.
CSA Table 2.3: Initial Maintenance Outcomes

The table shows the number of cases in which a payment schedule was set up in each month broken down by initial maintenance outcome, for each source of application.

                                                                                                                                                                                                                                                                                                                                                Scheme
                                                                             May-05       Jun-05       Jul-05     Aug-05      Sep-05       Oct-05      Nov-05      Dec-05       Jan-06     Feb-06   Mar-06   Apr-06     May-06      Jun-06       Jul-06     Aug-06      Sep-06      Oct-06     Nov-06      Dec-06    Jan-07   Feb-07   Mar-07    to date

All new-scheme applications
  Calculated and schedule set up                                               9,100        9,500       9,600       9,600       9,900      10,400      11,800        9,900      11,700     11,700   13,500   11,400      11,800      11,500     10,800      10,100       9,500      10,100     10,500        7,600   11,200   13,500   15,800   421,400
    of which
      Initially Nil Calculated                                                 1,300        1,400       1,400       1,500       1,400       1,600        1,900       1,500       2,100      2,000    2,300    1,700       1,700       1,700       1,500      1,500       1,300       1,500       1,700       1,100    2,000    2,400    2,600    61,300
      Initially Maintenance Direct                                               900        1,000         900       1,100       1,100       1,200        1,400       1,400       1,200      1,400    1,700    1,800       1,800       1,500       2,000      1,400       1,300       1,200       1,200       1,000    1,300    1,600    2,000    37,200
      Initially Collection Service                                             6,900        7,100       7,300       7,100       7,400       7,700        8,400       7,000       8,300      8,200    9,500    7,900       8,300       8,300       7,300      7,200       6,900       7,300       7,600       5,500    7,900    9,500   11,200   322,900
         of which
            Closed prior to first payment                                        300          400         300         300         300         300          300         300         300        300      300      300         300         300         200        200         200         200         200         100      200      200      100    15,800
            Became nil calculated prior to first payment                         300          300         300         300         300         400          400         300         400        400      400      400         400         300         300        300         300         200         300         100      200      200      100    13,700
            Moved to Maintenance Direct prior to first payment                   600          700         700         600         700         600          700         600         700        600      700      600         600         600         500        500         500         600         600         400      600      600      400    24,700
            One or more payments made to the parent with care                  5,200        5,300       5,500       5,300       5,500       5,800        6,400       5,300       6,300      6,200    7,300    6,000       6,300       6,200       5,500      5,300       5,000       5,300       5,400       3,800    5,000    4,700    1,300   227,900
            No payment yet made to the parent with care                          400          500         500         500         600         600          700         600         700        700      800      700         800         900         800        900         900       1,100       1,200       1,000    1,900    3,900    9,300    40,700


Private applications
  Calculated and schedule set up                                               3,300        3,400       3,300       3,400       3,600       3,600        3,800       3,100       3,400      3,400    3,900    3,600       3,700       3,800       3,900      3,400       3,200       3,400       3,600       2,700    3,900    4,700    5,200   163,600
    of which
      Initially Nil Calculated                                                   400          300         300         400         300         400          400         300         400        400      500      300         300         300         400        300         300         400         400         300      400      500      500    15,600
      Initially Maintenance Direct                                               300          300         300         300         400         400          500         500         300        500      600      900         700         600       1,000        600         500         400         400         300      400      600      600    13,800
      Initially Collection Service                                             2,700        2,800       2,700       2,700       2,900       2,800        2,900       2,300       2,600      2,600    2,900    2,400       2,700       2,800       2,600      2,600       2,400       2,600       2,800       2,100    3,000    3,700    4,100   134,200
         of which
            Closed prior to first payment                                        100          100         100         100         100         100          100         100         100        100      100      100         100         100         100        100         100         100         100           -      100      100        -     5,800
            Became nil calculated prior to first payment                         100          100         100         100         100         100          100         100         100        100      100      100         100         100         100        100         100         100         100         100        -      100        -     5,000
            Moved to Maintenance Direct prior to first payment                   300          300         300         300         300         300          300         200         200        200      300      200         200         300         200        200         200         200         300         200      300      200      200    11,400
            One or more payments made to the parent with care                  2,100        2,100       2,100       2,000       2,200       2,200        2,200       1,800       2,000      1,900    2,200    1,800       2,000       2,100       1,900      1,900       1,700       1,900       2,000       1,400    1,900    1,700      400    96,900
            No payment yet made to the parent with care                          200          200         200         200         200         200          200         200         200        200      200      200         300         300         300        300         300         300         400         400      800    1,600    3,400    15,200


Application received directly via Jobcentre Plus
 Calculated and schedule set up                                                5,300        5,500       5,700       5,700       5,800       6,300        7,400       6,300       7,600      7,500    8,600    7,000       7,200       6,900       6,100      6,000       5,700       6,100       6,300       4,500    6,700    8,100    9,800   236,500
   of which
     Initially Nil Calculated                                                    900        1,000         900       1,000       1,100       1,100        1,400       1,100       1,600      1,500    1,600    1,200       1,200       1,200       1,000      1,100         900       1,100       1,200         800    1,500    1,700    1,900    42,100
     Initially Maintenance Direct                                                600          600         600         700         700         700          900         800         800        900    1,000      900         900         800         900        700         700         800         700         600      800    1,000    1,400    21,600
     Initially Collection Service                                              3,800        3,900       4,100       4,000       4,100       4,500        5,100       4,400       5,200      5,100    5,900    4,900       5,100       4,900       4,300      4,200       4,100       4,200       4,400       3,100    4,500    5,400    6,500   172,900
        of which
           Closed prior to first payment                                         200          200         200         200         200         200          200         200         200        200      200      200         200         200         100        100         100         100         100         100      100      100      100     9,500
           Became nil calculated prior to first payment                          200          200         200         200         200         200          200         200         300        300      300      300         200         200         200        200         200         100         100         100      100      100        -     8,000
           Moved to Maintenance Direct prior to first payment                    300          300         400         300         400         300          400         300         400        400      400      300         300         300         300        300         300         300         300         200      300      300      300    12,400
           One or more payments made to the parent with care                   2,900        2,800       3,100       3,000       3,000       3,300        3,800       3,300       3,900      3,900    4,500    3,700       3,800       3,600       3,100      3,100       3,000       3,000       3,100       2,200    2,800    2,700      800   119,400
           No payment yet made to the parent with care                           300          300         300         300         300         400          400         400         400        400      500      500         500         600         500        500         500         700         700         600    1,100    2,200    5,400    23,500


Manually introduced applications                                               1,100        1,200       1,200         800         900       1,100        1,100       1,900       4,500      4,800    2,500    1,400       1,800         900         800        900         800         600         700        600      800      800      800     58,500
 Calculated and schedule set up                                                  500          600         600         500         500         500          600         500         700        800    1,000      800         800         800         700        600         600         600         500        400      600      700      800     21,200
  of which
    Initially Nil Calculated                                                     100          100         100         100         100         100          100         100           100     100      200       100         100         100         100        100         100         100         100        100      100      100      100      3,600
    Initially Maintenance Direct                                                   -          100         100           -         100         100          100         100           100     100      100       100         100         100         100        100         100         100           -          -        -      100      100      1,900
    Initially Collection Service                                                 400          400         400         400         400         400          400         400           500     600      700       600         600         600         500        500         400         500         400        300      400      400      600     15,800
       of which
          Closed prior to first payment                                            -            -           -           -           -           -            -           -             -       -        -         -           -           -           -          -           -           -           -          -        -        -        -        500
          Became nil calculated prior to first payment                             -            -           -           -           -           -            -           -             -       -        -         -           -           -           -          -           -           -           -          -        -        -        -        700
          Moved to Maintenance Direct prior to first payment                       -            -           -           -           -           -            -           -             -       -        -         -           -           -           -          -           -           -           -          -        -        -        -      1,000
          One or more payments made to the parent with care                      300          300         300         300         300         300          300         300           400     400      600       500         500         500         400        300         300         400         300        200      300      200      100     11,500
          No payment yet made to the parent with care                              -            -           -           -           -           -            -           -             -       -        -         -         100         100         100        100         100         100         100        100      100      200      500      2,000


Percentage of cases for which maintenance was due, where one or more payments had been made to the parent with care via the collection service, or a maintenance direct arrangement was put in place prior to any such payment

 All new-scheme applications                                                                                                                                                                                                                                                                                                                        76
 Private applications                                                                                                                                                                                                                                                                                                                               79
 Application received directly via Jobcentre Plus                                                                                                                                                                                                                                                                                                   74
 Manually introduced applications                                                                                                                                                                                                                                                                                                                   81


  Notes:
  1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment arrangement between the parent with care and the non -resident parent is in place; a parent with care has been identified as claimin g Good Cause or is subject to a
  Reduced Benefit Decision; the application is identified as being a change of circumstances on an existing case; or the applic ation has been closed.

  2. It is not possible to quantify the extent to which the Agency's clerical new -scheme caseload is or is not included in the abo ve numbers.

  3. A private application is one received by the Agency directly from either the parent with care or non -resident parent. An appl ication is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent direc tly to the Agency's computer system by Jobcentre
  Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on the system in the usu al manner and have to be manually entered. These can originate from either private or Jobcentre Plus applications and at present it is not possible to separate the two.
  The functionality to introduce cases manually onto the system was not available prior to Jan 04.

  4. The percentage of cases for whom maintenance is due and who have made one or more payments via collection service, or had a maintenance direct arrangement in place prior to first payment, is arrived at by summing number of cases receiving payment via collection service or on
  maintenance direct (both initially and those who changed to maintenance direct prior to first payment) and expressing as a p ercentage of the sum of collection service cases, those on maintenance direct (both initially and those who changed prior to fir st payment) and those with a calculation and
  no charging schedule.

  5. This table presents information relating only to the initial status of cases with a maintenance calculation, and not curre nt status, as it does not take into account subsequent changes of circumstances. This means that the figures do not give the tot al number of cases currently on the collection
  service, on maintenance direct or with a nil calculation. This information is presented elsewhere in this publication.

  6. It is possible that, where an application is received directly from a parent with care and the parent with care subsequent ly moves onto benefit, they may claim Good Cause or be subject to a Reduced Benefit Decision.

  7. '-' indicates a figure less than 50.

  8. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

  9. In January and February 2007 CSA implemented a computer system change to free -up applications that could not be progressed du e to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re -entry of the vast majority back onto the
  system. This has had the impact of artificially increasing the clearance and intake figures for January and February by 1,50 0 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked on many of the applications involved since
  the change. The age of these applications at the point of clearance will be artificially low in the statistics as the start -date on the computer system only identifies the point at which they were re -entered.

  10. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whi ch is received after the production of this table.
CSA Table 2.4: Reasons for Closure

The table shows the number of cases closed in each month broken down by closure reason and whether cases had a payment schedule set up, for each source of application.


                                                                       Pre-Mar03    Mar-03    Apr-03    May-03   Jun-03    Jul-03   Aug-03    Sep-03   Oct-03    Nov-03   Dec-03   Jan-04   Feb-04   Mar-04   Apr-04   May-04   Jun-04   Jul-04   Aug-04   Sep-04   Oct-04   Nov-04   Dec-04   Jan-05   Feb-05   Mar-05   Apr-05

All new-scheme applications
  Cases closed prior to calculation and schedule set up                         -      200       600     1,600    3,500    3,600     4,800     7,600    8,500     7,200    6,400    7,500    7,400    8,400   17,000    9,500    8,900   7,400     7,100    8,500    8,100    9,100    5,000   10,600   11,900   15,400   13,800
    of which, reason for closure
      Application not pursued by Applicant                                      -      100       300      700     2,200    2,300     2,900     4,200    4,100     3,700    3,100    4,100    4,000    4,500    3,700    4,300    4,400   3,400     3,200    3,900    3,600    3,500    1,600    3,000    3,200    3,400    3,100
      Application Not Eligible / No Longer Valid                                -        -         -      100       300      300       400       700      900       800      700      700      700    1,000      700      700      900     900       800      900      700      700      600      800      800      700      800
      Application Superseded                                                    -        -         -        -         -      100       100       200      500       500      500      600      500      500      600      600      700     500       500      500      400      400      400      700      900    1,000    1,100
      Insufficient Information                                                  -      100       200      700       800      700     1,100     1,400    1,400       900    1,000      900      900    1,000      800      500      500     300       200      200      100      100      100      100      100      100        -
      Reconciliation                                                            -        -         -      100       100      200       200       400      400       300      200      300      300      400      300      300      300     300       300      300      400      400      300      500      600      600      600
      Welfare Issues/Risk of Harm                                               -        -         -        -         -        -         -       300      600       500      400      400      500      500      500      500      400     400       400      400      500      400      400      500      500      600      600
      CasebuildTerminated                                                       -        -         -        -         -        -         -         -        -         -        -        -        -        -   10,000    2,200    1,300   1,000     1,300    1,400    1,200    1,700    1,000    3,800    3,200    7,700    6,100
      Live Recovery Intervention                                                -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -      100     200       200      400      500      500      200      600    1,000      600      800
      Other                                                                     -        -         -        -         -        -         -       100      100       100      100      100      100      100      100      100      100     100       100      100      100      100        -      100      100      100      100
      Missing                                                                   -        -         -        -         -        -         -       300      500       400      300      400      300      400      400      400      400     300       400      300      500    1,200      300      500    1,600      700      700
 Cases closed following calculation and schedule set up                         -         -         -        -         -     100       100      200       400      400      400      500      600      700      600      600      600      600      600      600      600      600      500      600      700      600      700
  of which, reason for closure
    Application not pursued by Applicant                                        -         -         -        -         -     100       100      200       300      300      200      300      400      500      400      400      400      400      400      400      300      400      300      300      300      300      300
    Application Not Eligible / No Longer Valid                                  -         -         -        -         -       -         -        -         -        -        -      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      200
    Application Superseded                                                      -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Insufficient Information                                                    -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Reconciliation                                                              -         -         -        -         -       -         -        -       100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100
    Welfare Issues/Risk of Harm                                                 -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    CasebuildTerminated                                                         -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Live Recovery Intervention                                                  -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Other                                                                       -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Missing                                                                     -         -         -        -         -       -         -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -


Private applications
  Cases closed prior to calculation and schedule set up                         -      200       300      400       900      900     1,100     1,700    1,700     1,600    1,200    2,100    2,100    2,100    2,000    2,200    2,500   2,100     2,000    2,400    2,100    2,100    1,200    2,400    2,700    3,100    2,600
    of which, reason for closure
      Application not pursued by Applicant                                      -      100       200      400       800      800     1,000     1,500    1,400     1,400    1,000    1,900    1,800    1,900    1,600    1,900    2,100   1,700     1,600    2,000    1,700    1,700     900     1,800    2,000    2,200    1,900
      Application Not Eligible / No Longer Valid                                -        -         -        -         -        -       100       100      100       100      100      100      100      100      100      100      100     100       100      100      100      100     100       100      100      100      100
      Application Superseded                                                    -        -         -        -         -        -         -         -        -       100        -      100        -        -      200      100      100     100       100      100      100      100     100       100      200      200      200
      Insufficient Information                                                  -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -         -        -        -        -
      Reconciliation                                                            -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -       100      100      100      100
      Welfare Issues/Risk of Harm                                               -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -         -        -        -        -
      CasebuildTerminated                                                       -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -         -        -        -        -
      Live Recovery Intervention                                                -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -         -      100      100      100
      Other                                                                     -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -        -       -         -        -        -        -       -         -        -        -        -
      Missing                                                                   -        -         -        -         -        -         -         -        -         -        -        -        -      100      100      100      100     100       100      100      200      100     100       200      300      300      200
 Cases closed following calculation and schedule set up                         -         -         -        -         -        -      100      100       200      200      200      300      300      300      300      300      300      300      300      300      300      300      200      300      300      300      300
  of which, reason for closure
    Application not pursued by Applicant                                        -         -         -        -         -        -      100      100       200      200      100      200      200      300      200      200      200      200      200      200      200      200      200      200      200      200      200
    Application Not Eligible / No Longer Valid                                  -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -      100        -        -        -      100        -      100
    Application Superseded                                                      -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Insufficient Information                                                    -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Reconciliation                                                              -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Welfare Issues/Risk of Harm                                                 -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    CasebuildTerminated                                                         -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Live Recovery Intervention                                                  -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Other                                                                       -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Missing                                                                     -         -         -        -         -        -        -        -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -


Application received directly via Jobcentre Plus
 Cases closed prior to calculation and schedule set up                          -      100       400     1,200    2,600    2,800     3,700     5,900    6,800     5,500    5,200    5,400    5,200    6,000   14,500    6,600    5,600   4,600     4,600    5,400    5,200    6,200    3,600    7,700    8,500   11,700   10,600
   of which, reason for closure
     Application not pursued by Applicant                                       -        -       100      300     1,400    1,500     2,000     2,700    2,600     2,300    2,100    2,200    2,100    2,400    1,800    1,900    1,700   1,200     1,100    1,500    1,400    1,300      500      900      900      800      900
     Application Not Eligible / No Longer Valid                                 -        -         -      100       200      300       400       700      800       700      600      600      600      800      600      600      800     800       700      700      600      600      400      600      600      500      600
     Application Superseded                                                     -        -         -        -         -        -       100       200      500       500      500      500      500      400      300      400      400     200       300      300      300      300      300      500      500      500      700
     Insufficient Information                                                   -      100       200      700       800      700     1,000     1,400    1,400       900    1,000      900      900    1,000      800      500      400     300       100      200      100      100      100      100      100      100        -
     Reconciliation                                                             -        -         -        -       100      200       200       300      400       300      200      300      300      300      200      200      200     200       200      300      300      300      300      400      500      500      500
     Welfare Issues/Risk of Harm                                                -        -         -        -         -        -         -       300      600       500      400      400      500      500      500      400      400     400       400      400      500      400      400      500      400      500      600
     CasebuildTerminated                                                        -        -         -        -         -        -         -         -        -         -        -        -        -        -   10,000    2,200    1,300   1,000     1,300    1,400    1,200    1,700    1,000    3,800    3,200    7,700    6,100
     Live Recovery Intervention                                                 -        -         -        -         -        -         -         -        -         -        -        -        -        -        -        -      100     100       100      300      500      400      200      500      900      500      700
     Other                                                                      -        -         -        -         -        -         -         -        -         -        -        -        -      100        -        -        -       -         -        -        -        -        -        -      100        -      100
     Missing                                                                    -        -         -        -         -        -         -       200      500       400      300      300      300      400      300      300      300     200       300      300      300    1,100      300      300    1,300      400      500
 Cases closed following calculation and schedule set up                         -         -         -        -         -        -         -     100       200      200      200      300      300      400      300      300      300      300      300      300      300      300      200      300      300      300      400
  of which, reason for closure
    Application not pursued by Applicant                                        -         -         -        -         -        -         -     100       100      100      100      100      200      200      100      200      100      200      100      100      100      100      100      100      100      100      100
    Application Not Eligible / No Longer Valid                                  -         -         -        -         -        -         -       -         -        -        -        -        -      100      100        -      100      100        -      100      100      100      100      100      100      100      100
    Application Superseded                                                      -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Insufficient Information                                                    -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Reconciliation                                                              -         -         -        -         -        -         -       -       100      100        -      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100      100
    Welfare Issues/Risk of Harm                                                 -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    CasebuildTerminated                                                         -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Live Recovery Intervention                                                  -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Other                                                                       -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -
    Missing                                                                     -         -         -        -         -        -         -       -         -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -        -


Manually introduced applications
 Cases closed prior to calculation and schedule set up                          -         -         -        -         -        -         -        -         -        -        -        -     100      300      500      800      800      700      600      700      700      700      300      400      700      600      600
  of which, reason for closure
     Application not pursued by Applicant                                               -          -         -          -         -         -          -         -          -    -         -          -        100         200        300         500         600        500         400        500         500     500   200   200   300   300   300
     Application Not Eligible / No Longer Valid                                         -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -         100        100         100       -     -   100   100   100     -
     Application Superseded                                                             -          -         -          -         -         -          -         -          -    -         -          -          -           -        100         100         200        200         100        100         100     100     -   100   200   200   200
     Insufficient Information                                                           -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     Reconciliation                                                                     -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     Welfare Issues/Risk of Harm                                                        -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     CasebuildTerminated                                                                -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     Live Recovery Intervention                                                         -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     Other                                                                              -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
     Missing                                                                            -          -         -          -         -         -          -         -          -    -         -          -          -           -          -           -           -          -           -          -           -       -     -     -     -     -     -
  Cases closed following calculation and schedule set up                                -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
   of which, reason for closure
     Application not pursued by Applicant                                               -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Application Not Eligible / No Longer Valid                                         -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Application Superseded                                                             -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Insufficient Information                                                           -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Reconciliation                                                                     -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Welfare Issues/Risk of Harm                                                        -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     CasebuildTerminated                                                                -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Live Recovery Intervention                                                         -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Other                                                                              -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -
     Missing                                                                            -          -         -          -         -         -          -         -          -    -         -          -           -           -          -           -           -          -           -          -            -     -     -     -     -     -     -


Notes:
1. A closure is defined under the following circumstances; an application has been cancelled or withdrawn, a parent with care has been identified as claiming Good Cause or is subject to a Reduced Benefit Decision; or the application has been closed or terminated.

2. Closures as above, though completed by case worker, can be initiated by either the system or the user themselves. Where case workers initiate closures, the closure reason is selected from a pre-defined list. As this is subjective, in some instances the selected reason may not reflect the
actual reason for closure.

3. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

4. A private application is one received by the Agency directly from either the parent with care or non-resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent directly to the Agency's computer system by Jobcentre
Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on the system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applications and at present it is not possible to separate the two.
The functionality to introduce cases manually onto the system was not available prior to Jan 04.

5. It is possible that, where an application is received directly from a parent with care and the parent with care subsequently moves onto benefit, they may claim Good Cause or be subject to a Reduced Benefit Decision.

6. '-' indicates a figure less than 50.

7. Volumes are rounded to the nearest hundred.

8. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the
system. This has had the impact of artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked on many of the applications involved since
the change. The age of these applications at the point of clearance will be artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

9. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.
CSA Table 2.4: Reasons for Closure

The table shows the number of cases closed in each month broken down by closure reason and whether cases had a payment schedule set up, for each source of application.

                                                                                                                                                                                                                                                                                                Scheme
                                                                          Jun-05     Jul-05    Aug-05      Sep-05     Oct-05     Nov-05     Dec-05     Jan-06     Feb-06   Mar-06   Apr-06   May-06   Jun-06   Jul-06   Aug-06   Sep-06   Oct-06   Nov-06   Dec-06   Jan-07   Feb-07   Mar-07    to date

All new-scheme applications
  Cases closed prior to calculation and schedule set up                   14,300     14,900     13,900     12,700     12,600     18,800     15,500     15,600     16,600   18,600   16,100   12,900   14,900   17,700   14,600   14,400   16,800   11,700   10,800   15,100   33,100   23,200   570,300
    of which, reason for closure
      Application not pursued by Applicant                                 2,900      2,600      2,800      3,100      3,300      5,200      3,600      4,100      3,800    3,500    2,600    2,400    2,600    2,300    2,200    2,200    2,500    2,500    1,800    3,100    2,800    2,700   148,000
      Application Not Eligible / No Longer Valid                             800        700        800        800        900      1,000        700      1,000        900    1,000      700      700      800      800      800      700      700      800      600    1,100    1,400    1,100    36,300
      Application Superseded                                               1,200      1,300      1,300      1,500      1,300      1,400      1,000      1,400      1,700    2,000    1,200    1,000    1,100    1,100    1,100    1,000    1,400    1,300    1,200    2,000    3,400    3,900    47,000
      Insufficient Information                                                 -          -          -        100          -          -          -          -          -      200      200      300      200      100      100      100      100        -        -        -        -        -    15,900
      Reconciliation                                                         700        500        600        600        600        600        400        600        500      600      400      400      500      400      400      400      400      500      400      600      800      600    20,200
      Welfare Issues/Risk of Harm                                            600        600        400        400        400        600        600        600        600      700      500      500      600      600      500      400      500      500      900      400      500      400    21,600
      CasebuildTerminated                                                  6,600      7,600      6,700      4,800      4,300      8,000      7,600      5,200      6,100    7,300    8,500    5,400    6,800   10,100    7,200    7,700    9,600    4,400    4,200    6,900   23,100   13,100   221,400
      Live Recovery Intervention                                             800        700        700        900      1,100      1,000        900      1,700      2,000    2,000    1,100    1,200    1,300    1,400    1,300    1,100      700      500      200      200      100      100    26,700
      Other                                                                  100        100        100        100        100        100        100        100        100      100      100      100      100      100      100      100      100      100      100      100      100      100     3,400
      Missing                                                                700        700        500        600        500        800        700        900        900    1,100      800      900      900      900    1,000      800      800    1,100    1,500      700      900    1,100    29,800
 Cases closed following calculation and schedule set up                      600        700        700        800        900      1,000        700      1,000        900    1,100     900     1,000    1,100    1,100    1,200    1,400    1,500    1,300     900     1,400    1,600    1,800    35,500
  of which, reason for closure
    Application not pursued by Applicant                                     300        300        300        300        300        300        300        300        300     300      300      300      300      400      300      400      500      400      300      400      400      500     14,300
    Application Not Eligible / No Longer Valid                               100        200        200        200        300        300        200        300        300     400      300      300      400      300      400      500      600      500      300      500      700      700      9,800
    Application Superseded                                                     -          -          -          -          -        100          -        100        100     100        -      100      100      100      100      100      100      100      100      100      100      200      2,000
    Insufficient Information                                                   -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        100
    Reconciliation                                                           100        100        200        200        200        200        100        200        200     300      200      300      300      200      300      300      300      300      200      300      300      300      7,200
    Welfare Issues/Risk of Harm                                                -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        100
    CasebuildTerminated                                                        -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -
    Live Recovery Intervention                                                 -          -          -          -          -          -          -          -        100     100      100        -      100      100      100      100        -        -        -        -        -        -        800
    Other                                                                      -          -          -          -          -          -          -          -          -       -        -      100        -        -        -      100        -        -      100      100      100      100      1,100
    Missing                                                                    -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        100


Private applications
  Cases closed prior to calculation and schedule set up                    2,500      2,300      2,500      2,400      2,200      2,400      1,800      2,200      2,300    2,500    1,800    1,700    1,800    1,700    1,700    1,800    1,700    1,800    1,400    2,200    2,400    2,300    93,500
    of which, reason for closure
      Application not pursued by Applicant                                 1,700      1,500      1,600      1,600      1,400      1,600      1,100      1,400      1,400    1,500    1,200    1,100    1,100    1,000    1,000    1,000    1,200    1,200     800     1,400    1,400    1,300    67,700
      Application Not Eligible / No Longer Valid                             100        100        100        100        100        100        100        100        100      100      100      100      100      100      100      100      100      100     100       200      200      200     4,600
      Application Superseded                                                 200        300        300        200        200        200        200        200        200      300      200      100      200      200      200      200      200      200     200       300      500      600     7,500
      Insufficient Information                                                 -          -          -          -          -          -          -          -          -        -        -        -        -        -        -        -        -        -       -         -        -        -       300
      Reconciliation                                                         100          -        100          -          -          -          -          -          -        -        -        -        -        -        -        -        -        -       -         -      100        -     1,700
      Welfare Issues/Risk of Harm                                              -          -          -          -          -        100          -          -          -      100        -        -        -        -      100        -        -      100       -         -        -        -     1,100
      CasebuildTerminated                                                      -          -          -          -          -          -          -          -          -        -        -        -        -        -        -        -        -        -       -         -        -        -         -
      Live Recovery Intervention                                             100        100        200        200        100        200        200        200        200      300      200      200      200      200      200      200        -        -       -         -        -        -     3,700
      Other                                                                    -          -          -          -          -          -          -          -          -        -        -        -        -        -        -        -        -        -       -         -        -        -       900
      Missing                                                                200        200        200        200        100        200        200        200        200      200      100      100      100      100      100      200      100      100     200       200      200      200     6,000
 Cases closed following calculation and schedule set up                      300        300        300        300        400        400        300        400        400     400      300      400      400      400      400      600      600      600      400      600      600      700     15,000
  of which, reason for closure
    Application not pursued by Applicant                                     100        200        200        200        200        200        200        200        200     200      200      200      200      200      200      200      300      200      200      200      300      300      8,700
    Application Not Eligible / No Longer Valid                               100        100        100        100        100        200        100        100        100     100      100      100      200      100      100      300      300      300      100      200      300      300      4,300
    Application Superseded                                                     -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        500
    Insufficient Information                                                   -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -
    Reconciliation                                                             -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        900
    Welfare Issues/Risk of Harm                                                -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -
    CasebuildTerminated                                                        -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -
    Live Recovery Intervention                                                 -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        200
    Other                                                                      -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        400
    Missing                                                                    -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -


Application received directly via Jobcentre Plus
 Cases closed prior to calculation and schedule set up                    11,200     11,900     10,700      9,700      9,900     15,800     13,200     12,000     12,000   13,700   12,800    9,800   11,900   15,300   12,200   12,100   14,600    9,400    9,000   12,300   30,000   20,200   448,000
   of which, reason for closure
     Application not pursued by Applicant                                    900        800        900      1,200      1,700      3,300      2,300      2,100      1,400    1,400    1,000    1,000    1,200    1,000    1,000    1,000    1,100    1,200    1,000    1,500    1,200    1,300    68,100
     Application Not Eligible / No Longer Valid                              600        600        600        700        700        800        600        800        700      800      600      600      700      700      600      600      600      600      400      900    1,100      900    29,600
     Application Superseded                                                  900        900        800      1,100        900      1,100        700        900      1,000    1,000      700      600      700      800      800      700    1,100    1,000      800    1,400    2,500    3,000    32,600
     Insufficient Information                                                  -          -          -          -          -          -          -          -          -        -        -        -        -        -        -        -        -        -        -        -        -        -    14,300
     Reconciliation                                                          600        500        600        500        500        600        300        500        500      500      400      400      400      300      300      300      400      400      300      500      700      600    17,500
     Welfare Issues/Risk of Harm                                             600        600        300        400        400        600        600        600        600      600      500      400      500      500      400      400      400      400      900      300      400      300    20,400
     CasebuildTerminated                                                   6,600      7,600      6,700      4,800      4,300      8,000      7,600      5,200      6,100    7,300    8,500    5,400    6,800   10,100    7,200    7,700    9,600    4,400    4,200    6,900   23,100   13,100   221,400
     Live Recovery Intervention                                              600        500        500        700        900        800        600      1,100      1,100    1,100      600      800      800    1,000    1,000      800      700      400      100      200      100        -    19,300
     Other                                                                   100        100        100        100          -        100        100        100        100      100      100      100      100      100      100      100      100      100      100      100      100      100     2,400
     Missing                                                                 400        500        300        400        400        600        500        700        600      800      600      700      700      700      800      700      700      900    1,200      500      700      900    22,400
 Cases closed following calculation and schedule set up                      300        300        400        400        500        500        400        500        500     700      500      600      700      600      700      800      800      700      500      800     1,000    1,000    19,300
  of which, reason for closure
    Application not pursued by Applicant                                     100        100        100        100        100        100        100        100        100     100      100      100      100      100      100      200      200      200      100      100      200      200      5,300
    Application Not Eligible / No Longer Valid                               100        100        100        100        100        100        100        200        200     200      200      100      200      200      200      200      300      200      200      200      400      300      5,100
    Application Superseded                                                     -          -          -          -          -          -          -          -          -     100        -        -        -      100        -      100      100      100        -      100      100      100      1,400
    Insufficient Information                                                   -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        100
    Reconciliation                                                           100        100        100        100        100        200        100        100        200     200      200      200      200      200      200      200      300      200      200      300      300      300      6,000
    Welfare Issues/Risk of Harm                                                -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -        100
    CasebuildTerminated                                                        -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -
    Live Recovery Intervention                                                 -          -          -          -          -          -          -          -          -       -        -        -        -        -      100        -        -        -        -        -        -        -        600
    Other                                                                      -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -      100        -        700
    Missing                                                                    -          -          -          -          -          -          -          -          -       -        -        -        -        -        -        -        -        -        -        -        -        -          -


Manually introduced applications
 Cases closed prior to calculation and schedule set up                       600        600        700        600        500        600        600      1,400      2,400    2,300    1,500    1,300    1,200     700      600      500      500      400      400      600      700      700     28,900
  of which, reason for closure
   Application not pursued by Applicant                                           300         300         300          300         200         300         300         600       1,000   600       500         400         300        200         200         200        200         200         100        200     200   200     200
   Application Not Eligible / No Longer Valid                                     100           -         100          100         100         100           -         100         100   100       100         100         100        100           -           -          -           -           -        100     100   100   2,200
   Application Superseded                                                         100         200         200          200         100         100         100         300         500   700       400         300         200        100         100         100        100         100         100        300     400   300   6,900
   Insufficient Information                                                         -           -           -            -           -           -           -           -           -   200       200         200         200        100         100           -          -           -           -          -       -     -   1,300
   Reconciliation                                                                   -           -           -            -           -           -           -           -           -     -         -           -           -          -           -           -          -           -           -          -       -     -   1,000
   Welfare Issues/Risk of Harm                                                      -           -           -            -           -           -           -           -           -     -         -           -           -          -           -           -          -           -           -          -       -     -     200
   CasebuildTerminated                                                              -           -           -            -           -           -           -           -           -     -         -           -           -          -           -           -          -           -           -          -       -     -       -
   Live Recovery Intervention                                                     100         100         100          100         100         100         100         300         600   600       300         300         300        200         100         100          -           -           -          -       -     -   3,600
   Other                                                                            -           -           -            -           -           -           -           -           -     -         -           -           -          -           -           -          -           -           -          -       -     -     100
   Missing                                                                          -           -           -            -           -           -           -         100         200   100       100         100         100          -           -           -          -           -         100          -       -     -   1,400
Cases closed following calculation and schedule set up                               -           -            -           -           -           -           -           -          -     -          -           -           -       100            -        100        100         100         100        100     100   100   1,200
 of which, reason for closure
   Application not pursued by Applicant                                              -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -    300
   Application Not Eligible / No Longer Valid                                        -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -    400
   Application Superseded                                                            -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -    100
   Insufficient Information                                                          -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -      -
   Reconciliation                                                                    -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -    300
   Welfare Issues/Risk of Harm                                                       -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -      -
   CasebuildTerminated                                                               -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -      -
   Live Recovery Intervention                                                        -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -      -
   Other                                                                             -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -    100
   Missing                                                                           -           -            -           -           -           -           -           -          -     -          -           -           -          -           -           -          -           -           -           -     -     -      -



Notes:
1. A closure is defined under the following circumstances; an application has been cancelled or withdrawn, a parent with care has been identified as claiming Good Cause or is subject to a Reduced Benefit Decision; or the application has been closed or terminated.

2. Closures as above, though completed by case worker, can be initiated by either the system or the user themselves. Where case workers initiate closures, the closure reason is selected from a pre-defined list. As this is subjective, in some instances the selected reason may not reflect the
actual reason for closure.

3. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

4. A private application is one received by the Agency directly from either the parent with care or non-resident parent. An application is received directly via Jobcentre Plus when a parent with care applies for benefits and their details are sent directly to the Agency's computer system by Jobcentre
Plus. Additionally there are small number of cases which, due to technical issues, cannot be entered on the system in the usual manner and have to be manually entered. These can originate from either private or Jobcentre Plus applications and at present it is not possible to separate the two.
The functionality to introduce cases manually onto the system was not available prior to Jan 04.

5. It is possible that, where an application is received directly from a parent with care and the parent with care subsequently moves onto benefit, they may claim Good Cause or be subject to a Reduced Benefit Decision.

6. '-' indicates a figure less than 50.

7. Volumes are rounded to the nearest hundred.

8. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re-entry of the vast majority back onto the
system. This has had the impact of artificially increasing the clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme uncleared work has not been directly affected, the Agency has worked on many of the applications involved since
the change. The age of these applications at the point of clearance will be artificially low in the statistics as the start-date on the computer system only identifies the point at which they were re-entered.

9. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is received after the production of this table.
CSA Table 2.5: Converted Cases

This table shows the number of cases which, having previously been assessed under the old scheme, have
been converted to the new scheme via a new scheme calculation.


                        Intake of cases                     Cases cleared in month Total cases awaiting
                               requiring Cases Converted in because conversion no conversion at month
         Month              conversion              month           longer required                end

        Mar-03                       .                  .                        .                  500
        Apr-03                   1,800                  0                        0                2,300
        May-03                   2,800                100                      100                4,800
        Jun-03                   5,400                300                      300                9,500
         Jul-03                  5,000                700                      400               13,400
        Aug-03                   4,100                800                      700               16,000
        Sep-03                   5,400              1,600                    1,100               18,800
        Oct-03                   5,800              1,600                    1,100               21,800
        Nov-03                   4,300              1,200                      900               24,000
        Dec-03                   3,700              1,000                      900               25,800
        Jan-04                   3,900              1,400                    1,100               27,200
        Feb-04                   4,100              1,100                    1,100               29,000
        Mar-04                   4,800              1,500                    1,200               31,100
        Apr-04                   3,800              1,100                      900               32,800
        May-04                   3,500              1,100                    1,000               34,300
        Jun-04                   3,600              1,100                    1,000               35,700
         Jul-04                  3,800              1,100                    1,000               37,500
        Aug-04                   3,000              1,000                      900               38,600
        Sep-04                   3,100              1,100                    1,200               39,300
        Oct-04                   3,200              1,100                    1,500               39,900
        Nov-04                   3,000              1,100                    1,300               40,600
        Dec-04                   2,900                900                      600               42,000
        Jan-05                   3,000              1,100                    1,000               42,900
        Feb-05                   3,000              1,300                    1,400               43,200
        Mar-05                   3,000              1,200                      900               44,000
        Apr-05                   3,100              1,300                    1,000               44,900
        May-05                   2,900              1,200                    1,000               45,600
        Jun-05                   3,200              1,300                    1,100               46,500
         Jul-05                  2,900              1,200                    1,000               47,200
        Aug-05                   2,800              1,100                    1,000               47,900
        Sep-05                   2,800              1,200                    1,300               48,200
        Oct-05                   3,000              1,300                    1,500               48,400
        Nov-05                   3,000              1,500                    1,900               48,100
        Dec-05                   2,300              1,200                    1,200               48,000
        Jan-06                   2,700              1,500                    1,800               47,400
        Feb-06                   2,700              1,500                    1,500               47,100
        Mar-06                   2,900              1,700                    1,600               46,600
        Apr-06                   2,100              1,200                    1,100               46,400
        May-06                   2,200              1,500                    1,100               46,000
        Jun-06                   2,400              1,800                    1,400               45,200
         Jul-06                  2,400              1,800                    1,500               44,300
        Aug-06                   1,900              1,800                    1,400               43,000
        Sep-06                   2,000              1,600                    1,500               41,900
        Oct-06                   2,500              1,700                    1,600               41,200
        Nov-06                   2,600              1,900                    1,700               40,200
        Dec-06                   2,300              1,300                    1,200               40,000
        Jan-07                   2,100              2,100                    1,600               38,400
        Feb-07                   2,800              2,200                    1,700               37,300
        Mar-07                   2,500              2,300                    1,900               35,600

Scheme to date                152,300              61,900                   55,200               35,600
Notes:
1. When a new child support application is made, it may be established that the case has one or more links,
through the parent with care or non-resident parent or their partners, to existing cases. If a link is established to one
or more cases on the old computer system (CSCS), then these cases will be transferred to the new computer
system (CS2), along with any further cases that are linked to this chain. This is known as reactive migration.

2. A new scheme application can have a financial impact on an existing old scheme case when either the non-
resident parent or the parent with care on the new application is also the non-resident parent or parent with care on
the existing case. In this situation, the old scheme cases in question will also be converted to the new scheme. This
is called reactive conversion. In some cases, the partners of non-resident parents or the partners of parents with
care may also trigger a reactive conversion. Cases awaiting conversion for this reason are currently slightly over
counted. This will be corrected in future releases.

3. Once a case has been identified as requiring conversion it can be cleared by converting it from old scheme
assessment rules to new scheme calculation rules. Sometimes the new application will be closed or withdrawn
before any linked cases have been converted. Any such linked old scheme cases will no longer require conversion
and can be cleared.

4. The number of cases awaiting conversion are based on "primary links" only. This is where a new scheme
application has the links described in note 2. When this conversion is completed, it may reveal other links which
also require conversion. This happens when participants in the case to be converted have links to other old
scheme cases. These secondary conversions are not included in the numbers awaiting conversion at the end of
the month, but are counted as conversion work completed.

5. Volumes are rounded to the nearest hundred.
CSA Table 2.6: New-Scheme Payments, by Month of Payment Arrangement

This table shows, for each month, where CSA are responsible for collecting child maintenance, CSA
aim to make a first payment to the parent with care within six weeks of making the initial payment
arrangements with the non-resident parent. This relates to Service Standard 2 in the 2006 Child
Support Agency Client Charter.



                                                    Percentage of cases paid to parent with care within
Month of Payment
                                          1
arrangements                     Unpaid       Less than 6 weeks      6 weeks to 4 months     Over 4 months

            Mar-03                      3                      68                      10                 * 19
            Apr-03                      9                      39                      34                 * 17
            May-03                     11                      40                      32                 * 18
            Jun-03                     15                      40                      25                 * 20
             Jul-03                    18                      32                      27                 * 23
            Aug-03                     20                      36                      24                 * 21
            Sep-03                     19                      39                      21                 * 21
            Oct-03                     22                      37                      20                 * 21
            Nov-03                     21                      38                      21                 * 20
            Dec-03                     21                      36                      24                 * 20
            Jan-04                     21                      41                      20                 * 19
            Feb-04                     19                      42                      20                 * 19
            Mar-04                     19                      43                      20                 * 18
            Apr-04                     18                      42                      22                 * 18
            May-04                     16                      45                      22                 * 17
            Jun-04                     17                      44                      22                 * 17
             Jul-04                    16                      44                      23                 * 17
            Aug-04                     16                      47                      23                 * 14
            Sep-04                     14                      51                      20                 * 15
            Oct-04                     11                      56                      21                 * 12
            Nov-04                     11                      54                      22                 * 12
            Dec-04                     12                      50                      27                 * 11
            Jan-05                     13                      53                      23                 * 11
            Feb-05                     13                      52                      24                 * 11
            Mar-05                     13                      52                      24                 * 11
            Apr-05                     12                      54                      24                 * 10
            May-05                     12                      54                      24                 * 10
            Jun-05                     13                      53                      23                 * 10
             Jul-05                    12                      54                      24                 * 10
            Aug-05                     13                      54                      23                 * 10
            Sep-05                     15                      53                      22                 * 10
            Oct-05                     14                      55                      22                   *8
            Nov-05                     14                      54                      23                   *9
            Dec-05                     14                      52                      25                   *9
            Jan-06                     14                      57                      21                   *8
            Feb-06                     14                      59                      20                   *7
            Mar-06                     13                      57                      22                   *8
            Apr-06                     15                      56                      23                   *7
            May-06                     15                      56                      23                   *7
            Jun-06                     17                      56                      22                   *6
             Jul-06                    17                      53                      23                   *6
            Aug-06                     18                      53                      24                   *5
            Sep-06                     19                      54                      22                   *5
            Oct-06                     20                      54                      22                   *3
            Nov-06                     23                      52                    * 24                   *1
            Dec-06                     24                      50                    * 26                     .
            Jan-07                     30                      55                    * 15                     .
            Feb-07                     47                    * 51                      *2                     .
            Mar-07                     89                    * 11                       .                     .

Scheme to date                         20                      49                      21                 * 11

Notes:
1. "Unpaid" means:
 - the non-resident parent has not paid the Agency; OR
 - the Agency has not passed the collection on to the parent with care.
For around 95% of cases which are "unpaid", no non-resident parent payment has been allocated to the relevant
case.

2. Time to payment is calculated as the time from initial payment arrangements are agreed with the non-resident
parent until the time that a payment is made to a parent with care.

3. Service Standard 2 in the 2006 Child Support Agency Client Charter states that "Where we are collecting child
maintenance, we aim to make a first payment to the parent with care within six weeks of making the initial payment
arrangements with the non-resident parent."

4. '-' indicates a figure less than 0.5 per cent.

5. '*' indicates that the time band is incomplete. This means that whilst some cases will have been payed within the
time band, since the period had not yet fully elapsed, complete data is not available to allow meaningful comparison
with earlier periods.

6. Percentages are rounded to the nearest whole percent.

7. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information
which is received after the production of this table.
CSA Table 3: New-Scheme Clearances, by Month of Application

This table shows the length of time taken to clear applications received by the Agency in any given month.
This relates to the Secretary of State target for 2006/7 on Throughput.

                                                           Percentage of applications cleared in
Month of                              Less than 6    6 weeks to 12 weeks to 18 weeks to 6 months to
Application            Not cleared         weeks      12 weeks    18 weeks        6 months       1 year        Over 1 year

  Before Mar-03                 13               -            -              1              4             13           * 69
         Mar-03                  9               4            6              9              9             16           * 46
         Apr-03                  9               7           13             12             14             19           * 27
        May-03                   9              10           13             11             13             18           * 26
         Jun-03                  9              11           13             15             11             16           * 26
          Jul-03                 9              12           17             12              8             17           * 25
         Aug-03                  9              14           17             10              8             17           * 24
         Sep-03                 10              19           15              7              8             15           * 25
         Oct-03                 10              20           13              9             11             12           * 24
         Nov-03                  9              18           15             10             11             12           * 24
         Dec-03                  9              16           17             13              8             13           * 24
         Jan-04                  9              20           17             10              7             13           * 25
         Feb-04                 10              21           16              8              6             14           * 24
         Mar-04                  9              19           14              8              7             16           * 26
         Apr-04                  9              20           13              8              7             17           * 27
        May-04                   8              21           11              7              8             18           * 26
         Jun-04                  8              17           10              8              8             23           * 26
          Jul-04                 8              17           11              9              6             25           * 24
         Aug-04                  8              16           10              7              8             26           * 23
         Sep-04                  8              17           11              7             11             22           * 24
         Oct-04                  8              17            9             10             11             23           * 23
         Nov-04                  8              18           11             10             11             21           * 21
         Dec-04                  8              16           14             10             12             19           * 21
         Jan-05                  8              26           13             10             11             15           * 18
         Feb-05                  8              24           13             10             10             17           * 18
         Mar-05                  8              26           13             11             10             17           * 15
         Apr-05                  8              25           15             13              9             16           * 14
        May-05                   8              29           17             10              9             15           * 12
         Jun-05                  9              28           16             10             10             15           * 12
          Jul-05                 9              31           17             10              8             15           * 10
         Aug-05                  8              32           16             10              8             15           * 10
         Sep-05                  9              32           17              8             10             14             *9
         Oct-05                  9              36           15             10              9             13             *8
         Nov-05                 10              36           16             10              8             13             *6
         Dec-05                 11              33           20             10              8             13             *6
         Jan-06                 11              38           17              9              9             11             *5
         Feb-06                 12              36           17             10              9             12             *3
         Mar-06                 13              38           15             12              8             13             *1
         Apr-06                 15              35           17             11              9           * 13              .
        May-06                  16              34           19             10              9           * 13              .
         Jun-06                 16              38           17             11              8           * 11              .
          Jul-06                18              35           19             11              8           * 10              .
         Aug-06                 19              35           20             10             10             *6              .
         Sep-06                 19              36           19              9             14             *2              .
         Oct-06                 25              29           18             16           * 11              .              .
         Nov-06                 27              30           23           * 18             *3              .              .
         Dec-06                 29              34           27           * 10              .              .              .
         Jan-07                 33              47         * 20             *-              .              .              .
         Feb-07                 40            * 52           *9              .              .              .              .
         Mar-07                 71            * 29            .              .              .              .              .

Scheme to date                  14              26           14              9              8            14            * 15

Notes:
1. A clearance above is defined under the following circumstances; If a maintenance calculation has been carried out and a pa
arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as clai
Good Cause or is subject to a Reduced Benefit Decision; or the application has been closed. The above excludes changes of
circumstance as a clearance since the way in which this information is derived does not allow clearance times to be establish

2. This table counts applications for Child Support. Not all applications become live cases. It is not possible to quantify the
which the Agency's clerical new-scheme caseload is or is not included in the above numbers.

3. Time to clearance is calculated as the time from first contact with the non-resident parent or parent with care until clearan
application.

4. The Secretary of State target for 2006/07 on Throughput states that: by 31 March 2007, the Agency will clear 55 per cent o
applications within 12 weeks of receipt and 80 per cent within 26 weeks.

5. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which
after the production of this table.

6. '-' indicates a figure less than 0.5 per cent.

7. '*' indicates that the time band is incomplete. This means that whilst some cases will have been cleared within the time b
the period had not yet fully elapsed, complete data is not available to allow meaningful comparison with earlier periods.

8. Percentages are rounded to the nearest whole percent.

9. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be progressed
due to system issues. The change involved the deletion of around 11,750 new scheme applications and the subsequent re
the vast majority back onto the system. This has had the impact of artificially increasing the clearance and intake figures
CSA Table 4: Age of New-Scheme Applications at Clearance, by Month of Clearance

This table shows, for applications cleared in a given month, the length of time it had taken.

                                        Percentage of applications cleared in                               Average age (days)
        Month of      Less than 6 6 weeks to 12 weeks to 18 weeks to 6 months to
       Clearance           weeks 12 weeks      18 weeks       6 months        1 year Over 1 year                Mean       Median

  Before-Mar-03                57           29             14              -            -             -           51            40
         Mar-03                93            4              2              -            1             -           18            13
         Apr-03                77           16              3              2            1             1           43            28
         May-03                47           39              6              3            3             1           68            45
         Jun-03                39           34             17              4            4             2           83            55
          Jul-03               29           30             20             10            7             4          111            71
         Aug-03                28           29             20             14            5             4          109            72
         Sep-03                27           28             20             15            7             4          112            78
         Oct-03                30           23             18             15           10             4          115            77
         Nov-03                33           23             15             13           11             4          117            70
         Dec-03                31           27             13             12           12             4          117            68
         Jan-04                24           26             15             13           18             5          143            86
         Feb-04                30           19             15             13           18             5          139            87
         Mar-04                29           19             13             13           19             6          147            90
         Apr-04                21           20             11             15           28             5          158           119
         May-04                34           21             12              8           17             8          138            72
         Jun-04                32           19             14              9           17             9          147            82
          Jul-04               28           20             13             12           17            10          157            91
         Aug-04                25           19             14             12           18            12          171           100
         Sep-04                25           16             13             12           20            14          185           113
         Oct-04                24           14             12             13           21            16          190           123
         Nov-04                25           13             11             12           22            18          201           132
         Dec-04                25           16             11             11           21            16          192           119
         Jan-05                21           14             11             10           23            20          220           146
         Feb-05                26           11             10             10           22            20          210           138
         Mar-05                25           11              9             12           28            14          200           147
         Apr-05                25           14              7             10           25            18          210           145
         May-05                23           12             10              9           29            18          216           166
         Jun-05                27           13             10              9           21            20          211           125
          Jul-05               28           17             10             10           16            19          199           104
         Aug-05                31           16             11              8           15            19          197            96
         Sep-05                27           16              9              9           17            21          221           115
         Oct-05                31           14              9              8           14            25          235           111
         Nov-05                33           13              8              8           13            25          235           104
         Dec-05                36           15              7              7           12            23          222            82
         Jan-06                30           16              9              7           14            24          242           100
         Feb-06                33           15              9              7           13            24          237            93
         Mar-06                37           13              9              8           12            21          219            85
         Apr-06                37           18              7              8           12            19          204            72
         May-06                29           20             11              8           13            20          219            89
         Jun-06                34           15             12              8           12            20          216            89
          Jul-06               30           14             10             10           12            23          245           107
         Aug-06                28           16             10             10           14            21          246           105
         Sep-06                31           17             10              8           13            21          242            91
         Oct-06                28           19             11              8           14            20          245            94
         Nov-06                30           18             10              8           12            22          256            92
         Dec-06                30           17              9              8           11            25          255            95
         Jan-07                27           17             11             10           15            20          250           104
         Feb-07                35           10              7              5           10            33          301           111
         Mar-07                36           18              8              8           11            20          228            69

Scheme to date                 30           17             11              9           16            18          207            97

Notes:
1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a
payment arrangement between the parent with care and the non-resident parent is in place; a parent with care has been
identified as claiming Good Cause or is subject to a Reduced Benefit Decision; or the application has been closed. The
above excludes changes of circumstance as a clearance since the way in which this information is derived does not allow
clearance times to be established.

2. Time to clearance is calculated as the time from first contact with non -resident parent or parent with care until clearance
of the application.

3. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the
above numbers.

4. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information whi ch is
received after the production of this table.

5. Percentages are rounded to the nearest whole percent and days to the nearest whole day. ' -' indicates a figure less than
0.5 per cent.

6. In January and February 2007 CSA implemented a computer system change to free-up applications that could not be
progressed due to system issues. The change involved the deletion of around 11,750 new scheme applications and the
subsequent re-entry of the vast majority back onto the system. This has had the impact of artificially increasing the
clearance and intake figures for January and February by 1,500 and 10,250 respectively. Whilst the level of new scheme
uncleared work has not been directly affected, the Agency has worked on many of the applications involved since the
change. The age of these applications at the point of clearance will be artificially low in the statistics as the start -date on the
computer system only identifies the point at which they were re-entered.
CSA Table 5: Age of Uncleared New-Scheme Applications (scheme to date)


This table shows, for new-scheme applications that have not yet cleared, the length of time since the cases were received.

                                              Percentage of cases                          Age of applications (days)
                       Less than 6 weeks to 12 weeks to 18 weeks to 6 months to
           Month        6 weeks 12 weeks      18 weeks     6 months     1 year Over 1 year       Mean         Median

         Mar-03               65           27              6             1            -            -            42              27
         Apr-03               61           27              7             4            1            1            54              33
         May-03               48           31             13             5            2            1            65              45
         Jun-03               43           30             17             6            3            2            77              52
          Jul-03              37           28             19            10            4            2            88              61
         Aug-03               29           28             19            16            6            2           102              76
         Sep-03               27           23             18            18           11            3           114              84
         Oct-03               28           20             16            18           16            3           121              92
         Nov-03               25           19             14            18           20            3           133             100
         Dec-03               18           20             15            16           27            3           152             117
         Jan-04               17           17             15            16           31            4           163             128
         Feb-04               22           11             14            16           33            5           173             137
         Mar-04               21           15              8            16           33            7           181             146
         Apr-04               20           15             10            12           32           10           189             150
         May-04               20           14             11            10           31           13           197             144
         Jun-04               18           13             12            12           28           16           207             154
          Jul-04              15           15             11            13           27           19           220             166
         Aug-04               14           14             12            12           27           21           229             174
         Sep-04               14           11             11            12           27           23           239             184
         Oct-04               13           11             10            13           27           26           250             193
         Nov-04               13           11              9            12           27           27           259             202
         Dec-04               10           11              9            12           29           29           275             220
         Jan-05               10           10             10            11           29           31           288             235
         Feb-05               12            7              9            11           29           32           300             249
         Mar-05               12            9              6            10           27           36           315             266
         Apr-05               11            9              6             9           26           38           326             270
         May-05               12            9              8             7           24           40           339             286
         Jun-05               12            9              7             8           22           43           353             297
          Jul-05              12            9              7             8           21           44           367             311
         Aug-05               11            8              7             8           20           46           384             328
         Sep-05               12            8              6             8           19           47           393             336
         Oct-05               13            8              6             7           18           47           398             335
         Nov-05               14            9              6             7           17           47           403             327
         Dec-05               12            9              6             7           18           48           418             339
         Jan-06               12            9              7             7           17           47           421             339
         Feb-06               16            7              7             7           16           47           416             321
         Mar-06               15           10              5             8           16           46           418             315
         Apr-06               13           11              6             7           16           47           434             326
         May-06               12            9              8             7           16           48           447             336
         Jun-06               12            8              8             8           16           48           457             342
          Jul-06              12            8              7             8           16           49           472             350
         Aug-06               12            8              6             8           17           49           479             349
         Sep-06               12            8              6             7           17           49           488             357
         Oct-06               11            8              6             7           17           51           509             382
         Nov-06               12            8              6             7           17           52           514             385
         Dec-06               10            9              6             7           17           52           529             395
         Jan-07               11            8              6             6           16           52           533             389
         Feb-07               17            6              6             6           15           50           527             365
         Mar-07               15           10              4             6           14           52           548             387


Notes:
1. A clearance is defined under the following circumstances; If a maintenance calculation has been carried out and a payment
arrangement between the parent with care and the non-resident parent is in place; a parent with care has been identified as
claiming Good Cause or is subject to a Reduced Benefit Decision; or the application has been closed. The above excludes
changes of circumstance as a clearance since the way in which this information is derived does not allow clearance times to
be established.

2. Age of uncleared applications is calculated as the time from first contact with non-resident parent or parent with care until
the last day of the month shown.

3. It is not possible to quantify the extent to which the Agency's clerical new-scheme caseload is or is not included in the
above numbers.

4. The figures in this table are subject to revision in future issues. Future revisions will reflect any new information which is
received after the production of this table.

5. Percentages are rounded to the nearest whole percent and days to the nearest whole day. '-' indicates a figure less than
0.5 per cent.
CSA Table 6a: Status of Assessed/Calculated Cases: Overall Agency

   This table shows the status of all cases with an assessment or calculation over a three month period.

                                                                Percentage of cases
                        Cases with                       Assessed
                       Calculation/                            not        Nil                 Maintenance
  Quarter ending       Assessment        Nil Liability    Charging Compliant      Compliant         Direct

 Overall Agency
      Nov 1995              435,500               21           17         28            18                 16
       Feb 1996             460,800               23           15         27            19                 16
      May 1996              484,600               24           14         25            21                 15
      Aug 1996              512,500               27           14         23            21                 15
      Nov 1996              545,900               29           13         22            22                 14
       Feb 1997             579,200               31           13         20            22                 14
      May 1997              609,800               33           13         18            23                 13
      Aug 1997              649,800               34           12         17            23                 13
      Nov 1997              694,500               36           12         16            23                 12
       Feb 1998             741,600               37           12         16            23                 12
      May 1998              785,500               38           11         15            23                 12
      Aug 1998              827,300               39           11         15            23                 11
      Nov 1998              864,400               40           10         15            24                 11
       Feb 1999             905,200               41           10         15            23                 11
      May 1999              942,300               41            9         15            24                 11
      Aug 1999              973,300               41            9         15            24                 11
      Nov 1999              998,500               41            9         14            24                 11
       Feb 2000           1,020,200               42           10         14            24                 11
      May 2000            1,040,000               42           10         13            24                 11
      Aug 2000            1,046,900               42           10         13            25                 10
      Nov 2000            1,044,500               43            9         13            25                 10
       Feb 2001           1,050,000               44            9         13            25                 10
      May 2001            1,035,400               43            9         12            26                 10
      Aug 2001            1,038,900               43            9         12            26                 10
      Nov 2001            1,054,800               44            9         12            26                 10
       Feb 2002           1,065,700               44           10         11            25                 10
      May 2002            1,077,000               44           10         10            26                 10
      Aug 2002            1,072,000               45            9         10            26                 10
      Nov 2002            1,079,500               45            9         10            27                 10
       Feb 2003             988,900               46            5         11            29                  9

       Mar 2003             996,700               46            6         11            29                  9
       Apr 2003             997,400               46            6         11            28                  9
       May 2003             997,600               46            7         10            28                  9
       Jun 2003             998,600               46            7         10            28                  9
        Jul 2003            997,600               46            8         10            27                  9
       Aug 2003             999,600               45            8         11            27                  9
       Sep 2003           1,006,300               45            9         11            27                  9
       Oct 2003           1,008,100               44            9         11            27                  9
       Nov 2003           1,005,200               44            9         11            27                  8
       Dec 2003           1,005,400               44            9         11            27                  8
       Jan 2004           1,006,000               44            9         12            27                  8
       Feb 2004           1,008,200               43            9         12            28                  8
       Mar 2004           1,010,800               43            9         12            28                  8
       Apr 2004           1,013,600               43            9         12            28                  8
       May 2004           1,016,300               42            9         13            28                  8
       Jun 2004           1,019,300               42            9         13            28                  8
        Jul 2004          1,022,700               42            8         13            28                  8
       Aug 2004           1,026,900               42            8         14            28                  8
       Sep 2004           1,028,800               41            9         14            28                  8
       Oct 2004           1,031,000               40            9         14            28                  8
       Nov 2004           1,041,100               40           10         14            28                  8
       Dec 2004           1,045,400               39           11         14            28                  8
       Jan 2005           1,050,000               39           11         14            28                  8
       Feb 2005           1,055,200               39           11         14            28                  8
       Mar 2005           1,061,500               39           11         14            28                  8
       Apr 2005           1,068,100               39           12         13            28                  9
       May 2005           1,073,700               39           12         13            28                  9
       Jun 2005           1,080,900               38           12         13            28                  9
        Jul 2005          1,086,900               38           12         13            28                  9
       Aug 2005           1,091,400               38           12         13            28                  9
       Sep 2005           1,097,900               38           12         14            28                  9
       Oct 2005           1,103,100               37           12         13            28                  9
       Nov 2005           1,109,600               37           12         14            28                  9
       Dec 2005           1,116,400               37           12         14            28                  9
       Jan 2006           1,122,200               37           13         13            28                  9
       Feb 2006           1,130,100               37           13         13            28                  9
       Mar 2006           1,139,300               36           13         13            28                 10
       Apr 2006           1,145,600               36           13         13            28                 10
       May 2006           1,152,100               36           13         13            28                 10
       Jun 2006           1,158,600               36           13         13            28                 10
        Jul 2006          1,164,200               36           13         12            29                 10
       Aug 2006           1,169,700               36           13         12            29                 10
       Sep 2006           1,173,500               36           13         13            28                 10
       Oct 2006           1,172,600               36           12         13            29                 10
       Nov 2006           1,177,900               35           12         13            28                 10
       Dec 2006           1,171,400               36           12         14            29                 11
       Jan 2007           1,168,000               36           11         14            28                 11
       Feb 2007           1,174,300               36           11         14            28                 11
       Mar 2007           1,185,600               35           11         14            29                 11
See notes on following page
Notes:
1. The table above includes those old -scheme cases with either a Full Maintenance Assessment or an Interim
Maintenance Assessment; plus those new -scheme cases with either a Full Maintenance Calculation, or a Default
Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis

2. Cases are classed as compliant if they are currently open, classed as collection service cases at the end of the
month, and have been charged and paid money via the collection service (either regular maintenance and/or arrears)
over the preceding quarter.

3. Cases are classed as nil assessed, or assessed and not charging (that is to say they have a positive liability but no
active charging schedule is in place) if they have this status at the end of the quarter, and there have been no charges
or receipts via the collection service over the period.

4. Cases are classed as maintenance direct if this is their status at the end of the quarter.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. Data prior to November 1995 is not currently available.

7. Cases classed as nil assessed or nil calculated in table 15 comprise all cases in which the regular maintenance
assessment at the end of the reporting period was zero. In certain circumstances, it is possible for cases with a nil
assessment or calculation to have had maintenance due via the collection service in the previous quarter. For
example, where a cases has become nil assessed during the reporting period, or if the regular assessment is zero, but
arrears are outstanding. These cases are not shown in "Nil Liability", but are shown in the appropriate column as
described above.

8. We have become aware that some cases currently classed as "Assessed not charging" in Table 6 series may be
more appropriately placed in other categories. We are investigating this and hope to issue revisions next quarter.
CSA Table 6b: Status of Assessed/Calculated Cases: New and Old Scheme

This table shows the status of all cases with an assessment or calculation over a three month period.

                                                                 Percentage of cases
                         Cases with                       Assessed
                        Calculation/                            not        Nil                 Maintenance
  Quarter Ending        Assessment        Nil Liability    Charging Compliant      Compliant         Direct


    New Scheme
       Mar 2003                  200                6           90          2             1              1
       Apr 2003                  900                6           89          1             2              2
       May 2003                2,800                7           86          2             2              2
       Jun 2003                7,200                8           83          4             4              2
        Jul 2003              14,600                8           77          6             7              2
       Aug 2003               22,400                9           70          9            11              2
       Sep 2003               34,200                9           64         10            15              2
       Oct 2003               46,300                9           58         12            19              2
       Nov 2003               57,100                9           53         15            22              2
       Dec 2003               65,400                9           49         15            25              2
       Jan 2004               75,900                9           46         16            27              3
       Feb 2004               86,000                9           43         17            28              3
       Mar 2004               97,500                9           41         18            30              3
       Apr 2004              106,300                9           38         18            31              3
       May 2004              114,900                9           35         20            32              3
       Jun 2004              123,700               10           33         20            34              3
        Jul 2004             131,400               10           30         22            35              4
       Aug 2004              138,800               10           27         24            36              4
       Sep 2004              146,800               10           26         24            36              4
       Oct 2004              154,800               10           25         24            37              5
       Nov 2004              163,200               10           24         23            38              5
       Dec 2004              169,800               10           22         23            39              6
       Jan 2005              178,400               10           23         22            39              6
       Feb 2005              188,400               11           23         22            38              6
       Mar 2005              198,600               11           22         21            38              7
       Apr 2005              208,700               11           22         21            38              7
       May 2005              218,500               11           22         21            38              8
       Jun 2005              229,000               11           22         21            38              8
        Jul 2005             239,100               11           22         21            38              8
       Aug 2005              249,400               12           21         20            38              9
       Sep 2005              260,200               12           21         21            38              9
       Oct 2005              271,300               12           20         21            37              9
       Nov 2005              284,000               12           20         21            37             10
       Dec 2005              293,500               12           19         21            37             10
       Jan 2006              306,200               12           19         21            37             10
       Feb 2006              318,400               12           19         21            37             11
       Mar 2006              332,600               13           19         20            37             11
       Apr 2006              342,600               13           18         20            38             11
       May 2006              353,300               13           18         19            38             12
       Jun 2006              364,300               13           18         19            38             12
        Jul 2006             374,200               13           17         19            39             12
       Aug 2006              383,800               13           17         19            38             13
       Sep 2006              391,900               13           16         20            38             13
       Oct 2006              401,000               13           16         20            38             13
       Nov 2006              411,600               14           15         20            38             13
       Dec 2006              418,100               14           15         21            38             13
       Jan 2007              429,800               14           15         21            37             13
       Feb 2007              443,700               14           15         21            36             14
       Mar 2007              459,900               14           15         21            36             14

     Old Scheme
        Nov 1995             435,500               21           17         28            18             16
        Feb 1996             460,800               23           15         27            19             16
        May 1996             484,600               24           14         25            21             15
        Aug 1996             512,500               27           14         23            21             15
        Nov 1996             545,900               29           13         22            22             14
        Feb 1997             579,200               31           13         20            22             14
        May 1997             609,800               33           13         18            23             13
        Aug 1997             649,800               34           12         17            23             13
        Nov 1997             694,500               36           12         16            23             12
        Feb 1998             741,600               37           12         16            23             12
        May 1998             785,500               38           11         15            23             12
        Aug 1998             827,300               39           11         15            23             11
        Nov 1998             864,400               40           10         15            24             11
        Feb 1999             905,200               41           10         15            23             11
        May 1999             942,300               41            9         15            24             11
        Aug 1999             973,300               41            9         15            24             11
        Nov 1999             998,500               41            9         14            24             11
        Feb 2000           1,020,200               42           10         14            24             11
        May 2000           1,040,000               42           10         13            24             11
        Aug 2000           1,046,900               42           10         13            25             10
        Nov 2000           1,044,500               43            9         13            25             10
        Feb 2001           1,050,000               44            9         13            25             10
        May 2001           1,035,400               43            9         12            26             10
        Aug 2001           1,038,900               43            9         12            26             10
        Nov 2001           1,054,800               44            9         12            26             10
        Feb 2002           1,065,700               44           10         11            25             10
        May 2002           1,077,000               44           10         10            26             10
        Aug 2002           1,072,000               45            9         10            26             10
        Nov 2002           1,079,500               45            9         10            27             10
         Feb 2003              988,900              46             5          11              29                9

         Mar 2003              996,500              46             6          11              29                9
         Apr 2003              996,500              46             6          11              28                9
         May 2003              994,800              46             6          10              28                9
         Jun 2003              991,400              46             7          10              28                9
          Jul 2003             983,000              46             7          11              28                9
         Aug 2003              977,200              46             7          11              28                9
         Sep 2003              972,100              46             7          11              27                9
         Oct 2003              961,700              46             7          11              27                9
         Nov 2003              948,100              46             6          11              28                9
         Dec 2003              940,000              47             6          11              28                9
         Jan 2004              930,100              47             6          12              27                9
         Feb 2004              922,200              46             6          11              28                9
         Mar 2004              913,300              46             6          12              28                9
         Apr 2004              907,300              46             5          12              27                9
         May 2004              901,400              47             5          12              27                9
         Jun 2004              895,600              46             5          12              27                9
          Jul 2004             891,300              47             5          12              27                9
         Aug 2004              888,000              47             5          12              27                9
         Sep 2004              882,000              46             6          12              27                9
         Oct 2004              876,200              46             7          12              27                9
         Nov 2004              877,900              45             8          12              27                9
         Dec 2004              875,600              44             9          12              26                9
         Jan 2005              871,600              45             8          12              26                9
         Feb 2005              866,900              45             8          12              26                9
         Mar 2005              862,900              45             9          12              25                9
         Apr 2005              859,400              45             9          12              25                9
         May 2005              855,200              46             9          12              25                9
         Jun 2005              851,900              46             9          11              25                9
          Jul 2005             847,700              46             9          11              25                9
         Aug 2005              842,000              46             9          11              25                9
         Sep 2005              837,700              46             9          11              25                9
         Oct 2005              831,700              46            10          11              25                9
         Nov 2005              825,700              46            10          11              25                9
         Dec 2005              822,900              46            10          11              24                9
         Jan 2006              816,000              46            10          11              24                9
         Feb 2006              811,700              46            10          10              24                9
         Mar 2006              806,700              46            10          10              24                9
         Apr 2006              803,100              46            11          10              24                9
         May 2006              798,800              47            11          10              24                9
         Jun 2006              794,300              47            11           9              24                9
          Jul 2006             790,000              47            11           9              24                9
         Aug 2006              785,900              47            11           9              24                9
         Sep 2006              781,600              47            11           9              24                9
         Oct 2006              771,600              47            11          10              24                9
         Nov 2006              766,400              47            11          10              23                9
         Dec 2006              753,300              48            10          10              24                9
         Jan 2007              738,200              48             9          10              24                9
         Feb 2007              730,600              49             9          10              24                9
         Mar 2007              725,700              48             9          10              24                9


Notes:
1. The table above includes those old -scheme cases with either a Full Maintenance Assessment or an Interim
Maintenance Assessment; plus those new -scheme cases with either a Full Maintenance Calculation, or a Default
Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis

2. Cases are classed as compliant if they are currently open, classed as collection service cases at the end of the
month, and have been charged and paid money via the collection service (either regular maintenance and/or arrears)
over the preceding quarter.

3. Cases are classed as nil assessed, or assessed and not charging (that is to say they have a positive liability but no
active charging schedule is in place) if they have this status at the end of the quarter, and there have been no charges
or receipts via the collection service over the period.

4. Cases are classed as maintenance direct if this is their status at the end of the quarter and, for old scheme cases
only, if there were no charges or receipts via the collection service over the period (in which case they will be classified
according to their collection service compliance status).

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

6. Data prior to November 1995 is not available.

7. Cases classed as nil assessed or nil calculated in table 15 comprise all cases in which the regular maintenance
assessment at the end of the reporting period was zero. In certain circumstances, it is possible for cases with a nil
assessment or calculation to have had maintenance due via the collection service in the previous quarter. For
example, where a cases has become nil assessed during the reporting period, or if the regular assessment is zero, but
arrears are outstanding. These cases are not shown in "Nil Liability", but are shown in the appropriate column as
CSA Table 7.1: Case Compliance

This table shows the number of cases that were charged money via the Agency's collection service over a three month period and the number of cases
from which a payment was received from over the same period.

                                  Overall Agency                                New Scheme                                    Old Scheme
                                                         Case                                       Case                                          Case
     Quarter       Total Cases      Total Cases     Compliance    Total Cases    Total Cases   Compliance       Total Cases    Total Cases   Compliance
      ending        Charged           Received             (%)       Charged       Received           (%)          Charged       Received           (%)

  Nov 1995              201,500            77,500            38             .              .             .          201,500        77,500             38
  Feb 1996              213,200            89,700            42             .              .             .          213,200        89,700             42
  May 1996              223,300           102,700            46             .              .             .          223,300       102,700             46
  Aug 1996              227,900           109,000            48             .              .             .          227,900       109,000             48
  Nov 1996              237,800           118,900            50             .              .             .          237,800       118,900             50
  Feb 1997              244,900           129,400            53             .              .             .          244,900       129,400             53
  May 1997              251,100           140,100            56             .              .             .          251,100       140,100             56
  Aug 1997              261,200           148,800            57             .              .             .          261,200       148,800             57
  Nov 1997              272,700           160,400            59             .              .             .          272,700       160,400             59
  Feb 1998              285,000           168,900            59             .              .             .          285,000       168,900             59
  May 1998              301,300           182,800            61             .              .             .          301,300       182,800             61
  Aug 1998              317,800           192,400            61             .              .             .          317,800       192,400             61
  Nov 1998              333,500           204,700            61             .              .             .          333,500       204,700             61
  Feb 1999              349,200           212,300            61             .              .             .          349,200       212,300             61
  May 1999              367,100           227,200            62             .              .             .          367,100       227,200             62
  Aug 1999              377,800           235,600            62             .              .             .          377,800       235,600             62
  Nov 1999              387,400           242,800            63             .              .             .          387,400       242,800             63
  Feb 2000              390,400           246,300            63             .              .             .          390,400       246,300             63
  May 2000              392,800           253,300            64             .              .             .          392,800       253,300             64
  Aug 2000              396,300           258,500            65             .              .             .          396,300       258,500             65
  Nov 2000              397,700           264,300            66             .              .             .          397,700       264,300             66
  Feb 2001              392,700           261,100            66             .              .             .          392,700       261,100             66
  May 2001              393,100           266,700            68             .              .             .          393,100       266,700             68
  Aug 2001              393,400           268,600            68             .              .             .          393,400       268,600             68
  Nov 2001              393,900           270,900            69             .              .             .          393,900       270,900             69
  Feb 2002              389,200           269,600            69             .              .             .          389,200       269,600             69
  May 2002              390,200           278,900            71             .              .             .          390,200       278,900             71
  Aug 2002              391,900           283,400            72             .              .             .          391,900       283,400             72
  Nov 2002              395,200           286,400            72             .              .             .          395,200       286,400             72
  Feb 2003              391,300           283,400            72             .              .             .          391,300       283,400             72

  Mar 2003              392,300           284,900            73            0              0           -             392,200       284,900             73
  Apr 2003              387,400           281,000            73            0              0           -             387,300       281,000             73
  May 2003              383,700           279,300            73          100            100           100           383,600       279,200             73
  Jun 2003              380,400           276,500            73          600            300             50          379,800       276,200             73
   Jul 2003             378,000           273,700            72        1,900          1,000             53          376,100       272,700             73
  Aug 2003              377,800           271,300            72        4,400          2,500             57          373,300       268,800             72
  Sep 2003              380,400           271,900            71        8,600          5,200             60          371,700       266,700             72
  Oct 2003              383,800           273,200            71       14,500          8,800             61          369,300       264,400             72
  Nov 2003              387,200           274,300            71       20,800         12,500             60          366,400       261,900             71
  Dec 2003              389,900           274,800            70       26,200         16,300             62          363,700       258,500             71
  Jan 2004              391,800           269,800            69       32,300         20,100             62          359,500       249,700             69
  Feb 2004              400,500           279,900            70       38,500         23,900             62          362,000       256,000             71
  Mar 2004              404,200           281,100            70       46,200         29,000             63          358,100       252,000             70
  Apr 2004              408,600           282,900            69       52,600         33,500             64          356,000       249,400             70
  May 2004              414,400           284,600            69       60,600         37,300             62          353,800       247,300             70
  Jun 2004              418,900           287,100            69       67,000         41,800             62          351,800       245,400             70
   Jul 2004             425,500           289,700            68       74,600         45,700             61          351,000       243,900             69
  Aug 2004              432,100           292,400            68       82,900         49,500             60          349,200       242,800             70
  Sep 2004              432,700           291,700            67       88,100         52,800             60          344,600       238,900             69
  Oct 2004              434,300           292,600            67       93,600         56,600             60          340,700       236,000             69
  Nov 2004              436,500           294,500            67       99,400         61,600             62          337,100       232,900             69
  Dec 2004              436,500           294,500            67      104,600         65,700             63          331,900       228,800             69
  Jan 2005              436,400           294,100            67      107,800         68,800             64          328,600       225,300             69
  Feb 2005              437,900           292,800            67      113,000         71,600             63          324,900       221,300             68
  Mar 2005              440,700           295,500            67      118,900         76,400             64          321,800       219,100             68
  Apr 2005              440,200           296,600            67      124,100         80,000             64          316,100       216,600             69
  May 2005              441,200           297,700            67      129,100         84,000             65          312,100       213,700             68
  Jun 2005              443,400           299,300            68      134,400         87,400             65          309,000       211,900             69
   Jul 2005             447,300           301,700            67      140,400         91,100             65          306,900       210,600             69
  Aug 2005              449,200           303,300            68      146,000         94,800             65          303,300       208,400             69
  Sep 2005              452,700           304,300            67      152,300         98,200             64          300,400       206,100             69
  Oct 2005              454,800           306,100            67      158,500        101,700             64          296,400       204,400             69
  Nov 2005              458,500           308,600            67      164,900        105,800             64          293,600       202,800             69
  Dec 2005              462,600           310,000            67      172,200        109,300             63          290,400       200,800             69
  Jan 2006              462,300           311,500            67      177,300        113,300             64          285,000       198,200             70
  Feb 2006              464,500           313,300            67      183,600        117,300             64          281,000       195,900             70
  Mar 2006              469,200           320,300            68      191,700        124,300             65          277,500       196,000             71
  Apr 2006              470,800           323,700            69      197,400        130,000             66          273,400       193,700             71
  May 2006              473,000           327,100            69      203,400        134,800             66          269,600       192,300             71
  Jun 2006              474,800           329,300            69      209,600        139,200             66          265,200       190,200             72
   Jul 2006             477,800           333,700            70      215,500        144,400             67          262,300       189,300             72
  Aug 2006              480,300           334,600            70      220,700        147,700             67          259,600       186,900             72
  Sep 2006              484,400           334,300            69      226,400        149,800             66          258,000       184,500             72
  Oct 2006              488,400           334,500            68      232,100        152,200             66          256,300       182,300             71
  Nov 2006              493,300           334,900            68      238,200        155,000             65          255,100       179,900             71
  Dec 2006              496,600           334,400            67      243,300        156,900             64          253,300       177,600             70
  Jan 2007              496,700           331,500            67      247,100        157,500             64          249,600       174,100             70
  Feb 2007              499,700           333,200            67      253,500        161,200             64          246,300       172,000             70
  Mar 2007              509,100           338,500            66      263,800        167,400             63          245,300       171,100             70


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those new-
scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New -scheme cases being processed cle rically are excluded
from this analysis. New scheme cases classed as maintenance direct at the end of the month are excluded.

2. Cases are classed as compliant if they are currently open, and have been charged and paid money via the collection service (either regular maintenance
and/or arrears) over the preceding quarter.

3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

4. '-' indicates a figure less than 50.

5. Data prior to November 1995 is not currently available.
CSA Table 7.2: Maintenance Outcomes

This table shows the number of cases from which a payment was received or which had a Maintenance Direct arrangement in place over a three month
period. This is presented as a proportion of the total number of cases with a positive maintenance liability. This relates to the Secretary of State target for
2006/07 on Maintenance Outcomes.

                                Overall Agency                                        New Scheme                                     Old Scheme

                     Cases in Cases with a % Cases with                Cases in Cases with a % Cases with                Cases in Cases with a % Cases with
                        which      positive   a positive                  which      positive   a positive                  which      positive   a positive
     Quarter      maintenance maintenance maintenance               maintenance maintenance maintenance               maintenance maintenance maintenance
     ending               due     outcome      outcome                      due     outcome      outcome                      due     outcome      outcome

  Nov 1995            345,500        148,400               43                     .                .            .         345,500        148,400                  43
  Feb 1996            357,000        162,200               45                     .                .            .         357,000        162,200                  45
  May 1996            366,700        176,300               48                     .                .            .         366,700        176,300                  48
  Aug 1996            375,100        185,200               49                     .                .            .         375,100        185,200                  49
  Nov 1996            387,200        195,700               51                     .                .            .         387,200        195,700                  51
  Feb 1997            399,400        208,000               52                     .                .            .         399,400        208,000                  52
  May 1997            409,000        220,200               54                     .                .            .         409,000        220,200                  54
  Aug 1997            425,600        232,400               55                     .                .            .         425,600        232,400                  55
  Nov 1997            445,300        246,800               55                     .                .            .         445,300        246,800                  55
  Feb 1998            463,600        257,000               55                     .                .            .         463,600        257,000                  55
  May 1998            483,600        275,100               57                     .                .            .         483,600        275,100                  57
  Aug 1998            502,500        286,800               57                     .                .            .         502,500        286,800                  57
  Nov 1998            514,800        300,400               58                     .                .            .         514,800        300,400                  58
  Feb 1999            534,100        310,200               58                     .                .            .         534,100        310,200                  58
  May 1999            556,000        328,100               59                     .                .            .         556,000        328,100                  59
  Aug 1999            571,000        339,200               59                     .                .            .         571,000        339,200                  59
  Nov 1999            586,200        349,400               60                     .                .            .         586,200        349,400                  60
  Feb 2000            596,400        355,200               60                     .                .            .         596,400        355,200                  60
  May 2000            604,800        362,600               60                     .                .            .         604,800        362,600                  60
  Aug 2000            605,200        366,300               61                     .                .            .         605,200        366,300                  61
  Nov 2000            596,100        370,100               62                     .                .            .         596,100        370,100                  62
  Feb 2001            591,800        365,300               62                     .                .            .         591,800        365,300                  62
  May 2001            586,700        370,200               63                     .                .            .         586,700        370,200                  63
  Aug 2001            588,000        371,900               63                     .                .            .         588,000        371,900                  63
  Nov 2001            593,300        374,300               63                     .                .            .         593,300        374,300                  63
  Feb 2002            594,800        373,200               63                     .                .            .         594,800        373,200                  63
  May 2002            597,800        383,000               64                     .                .            .         597,800        383,000                  64
  Aug 2002            592,100        386,700               65                     .                .            .         592,100        386,700                  65
  Nov 2002            595,400        389,100               65                     .                .            .         595,400        389,100                  65
  Feb 2003            537,200        374,900               70                     .                .            .         537,200        374,900                  70

  Mar 2003            539,700        376,100               70               200              -                 0          539,600        376,100                  70
  Apr 2003            540,100        372,000               69               800              -                 0          539,300        372,000                  69
  May 2003            540,300        369,900               68             2,600              100               4          537,700        369,800                  69
  Jun 2003            540,600        366,100               68             6,600              400               6          533,900        365,700                  68
   Jul 2003           543,500        362,000               67            13,400            1,300              10          530,100        360,800                  68
  Aug 2003            548,000        358,700               65            20,500            2,900              14          527,500        355,800                  67
  Sep 2003            555,300        359,300               65            31,200            5,800              19          524,100        353,400                  67
  Oct 2003            560,100        359,400               64            42,300            9,800              23          517,700        349,700                  68
  Nov 2003            560,700        359,800               64            52,100           13,800              26          508,700        346,000                  68
  Dec 2003            562,400        359,700               64            59,600           17,900              30          502,800        341,800                  68
  Jan 2004            566,100        354,300               63            69,000           22,100              32          497,100        332,200                  67
  Feb 2004            573,100        364,000               64            78,100           26,200              34          495,000        337,700                  68
  Mar 2004            578,000        364,700               63            88,600           31,900              36          489,400        332,800                  68
  Apr 2004            582,100        366,400               63            96,400           36,700              38          485,700        329,700                  68
  May 2004            586,300        368,100               63           104,100           41,100              39          482,200        327,000                  68
  Jun 2004            591,100        370,200               63           111,800           46,000              41          479,200        324,200                  68
   Jul 2004           595,400        372,700               63           118,600           50,500              43          476,700        322,200                  68
  Aug 2004            599,700        375,600               63           125,200           55,000              44          474,400        320,600                  68
  Sep 2004            607,200        375,500               62           132,300           59,000              45          475,000        316,400                  67
  Oct 2004            614,400        377,100               61           139,200           63,800              46          475,100        313,300                  66
  Nov 2004            628,500        379,900               60           146,600           69,900              48          481,900        310,000                  64
  Dec 2004            638,700        381,600               60           152,400           75,300              49          486,300        306,300                  63
  Jan 2005            636,700        381,500               60           159,700           79,400              50          477,000        302,100                  63
  Feb 2005            642,800        381,400               59           168,300           83,700              50          474,500        297,700                  63
  Mar 2005            649,600        385,300               59           177,200           90,200              51          472,400        295,100                  62
  Apr 2005            654,200        387,700               59           185,800           95,300              51          468,400        292,400                  62
  May 2005            660,100        390,400               59           194,200          100,800              52          465,900        289,600                  62
  Jun 2005            666,600        393,400               59           203,200          105,900              52          463,400        287,500                  62
   Jul 2005           673,000        396,900               59           212,000          111,200              52          461,000        285,700                  62
  Aug 2005            677,600        399,800               59           220,700          116,700              53          456,900        283,000                  62
  Sep 2005            684,000        402,000               59           230,000          121,800              53          454,000        280,200                  62
  Oct 2005            689,500        405,400               59           239,600          127,300              53          449,900        278,100                  62
  Nov 2005            697,000        409,700               59           250,300          133,800              53          446,700        275,900                  62
  Dec 2005            702,800        413,200               59           258,400          139,500              54          444,500        273,700                  62
  Jan 2006            709,300        416,200               59           269,000          145,300              54          440,300        270,900                  62
  Feb 2006            716,300        419,800               59           279,100          151,500              54          437,200        268,300                  61
  Mar 2006            724,700        428,900               59           291,100          161,000              55          433,600        267,900                  62
  Apr 2006            729,600        434,400               60           299,200          169,000              56          430,500        265,400                  62
  May 2006            735,300        439,900               60           308,000          176,300              57          427,300        263,600                  62
  Jun 2006            741,000        444,000               60           317,200          182,900              58          423,800        261,200                  62
   Jul 2006           746,400        450,900               60           325,500          190,700              59          420,800        260,100                  62
  Aug 2006            751,800        453,700               60           333,300          196,000              59          418,500        257,700                  62
  Sep 2006            755,600        455,000               60           339,800          200,000              59          415,800        255,000                  61
  Oct 2006            755,400        455,900               60           347,200          204,400              59          408,300        251,500                  62
  Nov 2006            761,400        457,800               60           355,800          209,100              59          405,600        248,700                  61
  Dec 2006            754,800        457,400               61           360,900          212,800              59          393,900        244,700                  62
  Jan 2007            751,400        455,000               61           370,300          215,200              58          381,100        239,800                  63
  Feb 2007            757,300        458,400               61           381,400          221,300              58          375,900        237,100                  63
  Mar 2007            768,700        466,200               61           394,900          230,400              58          373,800        235,800                  63
Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those new-
scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New -scheme cases being processed clerically are excluded
from this analysis.

2. Case are counted as having a positive maintenance outcome if they have received a payment via the collection service or ha ve a maintenance direct
agreement in place, since we assume that NRPs in MD cases are making payments. Cases are classed as maintenance direct if thi s is their status at the
end of the quarter.

3. The Secretary of State target for 2006/07 on Maintenance Outcomes states that: by 31 March 2007, in 65 per cent of cases a cross both the new and old
schemes in which a liability to pay maintenance exists, the non -resident parent has either made a payment via the collection ser vice or a Maintenance Direct
arrangement is in place. In addition, further ensuring that at least this level of performance is achieved for those new sche me cases in which the parent with
care is on Income Support or income-based Jobseeker‟s Allowance.

4. We have become aware that some cases currently classed as "Assessed not charging" in Table 6 series may be more appropriat ely placed in other
categories. Changes to this series are pre-announced in the press notice this quarter, with a view to correcting these small num ber of cases next time. The
correction of this problem will increase Agency performance against the maintenance outcomes target, but slightly increase ol d scheme uncleared work.

5. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

5. Data prior to November 1995 is not available.
CSA Table 8.1: Collection Rate

This table looks at cases in which a payment of maintenance has been made via the
Agency's collection service over a three month period and shows the proportion of
maintenance due that was paid by the non-resident parent over the same period.
This relates to the Secretary of State target for 2006/07 on Collection Rate.


                                                      Percentage
    Quarter
     ending     Overall Agency     New Scheme        Old Scheme

  Nov 1995                   71                 .              71
  Feb 1996                   74                 .              74
  May 1996                   77                 .              77
  Aug 1996                   79                 .              79
  Nov 1996                   82                 .              82
  Feb 1997                   81                 .              81
  May 1997                   84                 .              84
  Aug 1997                   85                 .              85
  Nov 1997                   85                 .              85
  Feb 1998                   86                 .              86
  May 1998                   84                 .              84
  Aug 1998                   84                 .              84
  Nov 1998                   88                 .              88
  Feb 1999                   87                 .              87
  May 1999                   87                 .              87
  Aug 1999                   87                 .              87
  Nov 1999                   88                 .              88
  Feb 2000                   88                 .              88
  May 2000                   88                 .              88
  Aug 2000                   89                 .              89
  Nov 2000                   88                 .              88
  Feb 2001                   88                 .              88
  May 2001                   89                 .              89
  Aug 2001                   89                 .              89
  Nov 2001                   90                 .              90
  Feb 2002                   91                 .              91
  May 2002                   90                 .              90
  Aug 2002                   90                 .              90
  Nov 2002                   91                 .              91
  Feb 2003                   89                 .              89

  Mar 2003                   90              100               90
  Apr 2003                   91               90               91
  May 2003                   92               81               92
  Jun 2003                   91               81               91
   Jul 2003                  92               81               92
  Aug 2003                   91               80               91
  Sep 2003                   91               81               91
  Oct 2003                   90               79               90
  Nov 2003                   91               79               92
  Dec 2003                   90               77               91
  Jan 2004                   93               78               94
  Feb 2004                   91               79               92
  Mar 2004                   91               80               92
  Apr 2004                   89               80               90
  May 2004                   89               81               90
  Jun 2004                   90               81               92
   Jul 2004                  91               81               93
  Aug 2004                   90               80               92
  Sep 2004                   88               80               90
  Oct 2004                   88               80               90
  Nov 2004                   89               81               91
  Dec 2004                   88               80               90
  Jan 2005                   89               83               91
  Feb 2005                   89               83               91
  Mar 2005                   91               86               93
  Apr 2005                   91               84               93
  May 2005                   90               84               92
  Jun 2005                   91               86               93
   Jul 2005                  90               86               92
  Aug 2005                   92               87               93
  Sep 2005                   89               85               91
  Oct 2005                   90               86               91
  Nov 2005                   90               86               91
  Dec 2005                   89               84               91
  Jan 2006                   90               85               92
  Feb 2006                   88               83               91
  Mar 2006                   91               86               93
  Apr 2006                   89               83               91
  May 2006                   91               85               94
  Jun 2006                   90               85               93
   Jul 2006                  91               87               93
  Aug 2006                   90               86               92
  Sep 2006                   88               85               90
  Oct 2006                   88               85               90
  Nov 2006                   89               85               91
  Dec 2006                   88               85               91
  Jan 2007                   88               85               90
  Feb 2007                   88               85               89
  Mar 2007                   90               88               92


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim
Maintenance Assessment; plus those new-scheme cases with either a Full Maintenance Calculation, or a
Default Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis.

2. The Secretary of State target for 2006/07 on Collection Rate states that: by 31 March 2007, where
maintenance is paid through the collection service the Agency will collect, on average, 90 per cent of the
amount due.

3. Percentages are rounded to the nearest whole percent.
CSA Table 8.2: Fully Compliant Cases as a Percentage of all Compliant Cases

This table looks at cases in which a payment of maintenance has been made via the
Agency's collection service over a three month period and shows the proportion of
those cases that paid the full amount of maintenance due over the same period.

                                                     Percentage
   Quarter
    ending     Overall Agency     New Scheme        Old Scheme

Nov 1995                    47                 .             47
Feb 1996                    49                 .             49
May 1996                    50                 .             50
Aug 1996                    54                 .             54
Nov 1996                    56                 .             56
Feb 1997                    56                 .             56
May 1997                    58                 .             58
Aug 1997                    61                 .             61
Nov 1997                    62                 .             62
Feb 1998                    63                 .             63
May 1998                    59                 .             59
Aug 1998                    57                 .             57
Nov 1998                    65                 .             65
Feb 1999                    63                 .             63
May 1999                    63                 .             63
Aug 1999                    63                 .             63
Nov 1999                    67                 .             67
Feb 2000                    67                 .             67
May 2000                    67                 .             67
Aug 2000                    68                 .             68
Nov 2000                    67                 .             67
Feb 2001                    67                 .             67
May 2001                    68                 .             68
Aug 2001                    64                 .             64
Nov 2001                    70                 .             70
Feb 2002                    71                 .             71
May 2002                    65                 .             65
Aug 2002                    70                 .             70
Nov 2002                    71                 .             71
Feb 2003                    65                 .             65

Mar 2003                    69             100               69
Apr 2003                    70              64               70
May 2003                    71              59               71
Jun 2003                    71              50               71
 Jul 2003                   72              53               72
Aug 2003                    72              53               72
Sep 2003                    71              52               71
Oct 2003                    63              48               64
Nov 2003                    69              46               70
Dec 2003                    67              42               69
Jan 2004                    69              44               71
Feb 2004                    66              44               68
Mar 2004                    69              47               72
Apr 2004                    63              44               65
May 2004                    63              42               66
Jun 2004                    68              45               71
 Jul 2004                   68              44               73
Aug 2004                    64              44               69
Sep 2004                    64              44               68
Oct 2004                    64              44               69
Nov 2004                    64              43               70
Dec 2004                    57              36               62
Jan 2005                    63              45               68
Feb 2005                    63              46               68
Mar 2005                    67              51               72
Apr 2005                    64              45               71
May 2005                    63              47               70
Jun 2005                    65              49               72
 Jul 2005                   64              49               70
Aug 2005                    65              51               71
Sep 2005                    58              46               64
Oct 2005                    61              48               67
Nov 2005                    63              49               70
Dec 2005                    59              42               68
Jan 2006                    61              47               70
Feb 2006                    58              43               67
Mar 2006                    60              46               68
Apr 2006                    58              43               68
May 2006                    59              45               69
Jun 2006                    60              45               70
 Jul 2006                   59              46               69
Aug 2006                    60              47               70
Sep 2006                    59              46               69
Oct 2006                    59              48               68
Nov 2006                    59              48               69
Dec 2006                    57              47               67
Jan 2007                    59              48               68
Feb 2007                    58              48               67
Mar 2007                    58              45               71


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim
Maintenance Assessment; plus those new-scheme cases with either a Full Maintenance Calculation, or a
Default Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis.

2. Cases are classed as compliant if they are currently open, and have been charged and paid money via the
collection service (either regular maintenance and/or arrears) over the preceding quarter.

3. Percentages are rounded to the nearest whole percent.

4. Data prior to November 1995 is not currently available.
CSA Table 9a: Method of Collection: Usage (Overall Agency)

This table shows the number of cases where maintenance is due and the agreed way in which the maintenance will be collected.

                                                                                     Percentage of cases

                      Number of Cases                           Deduction from
                        with a Positive     Deduction from           Earnings                     Maintenance             Standing
  Quarter ending               Liability           Benefit      Order/Request      Direct Debit         Direct   Manual      Order   Unknown

 Overall Agency
       Aug 2004                  599,700                  7                  22              8             14       33         15           1
       Sep 2004                  607,200                  7                  22              8             14       32         15           2
       Oct 2004                  614,400                  7                  22              8             14       31         15           3
       Nov 2004                  628,500                  7                  22              8             14       30         15           4
       Dec 2004                  638,700                  8                  22              8             14       30         14           4
       Jan 2005                  636,700                  8                  22              8             14       30         15           4
       Feb 2005                  642,800                  8                  22              8             14       30         15           4
       Mar 2005                  649,600                  8                  22              8             14       29         15           4
       Apr 2005                  654,200                  9                  22              8             14       29         15           4
      May 2005                   660,100                  9                  22              8             14       28         15           4
       Jun 2005                  666,700                  9                  22              8             14       28         16           3
        Jul 2005                 673,000                 10                  22              8             14       27         16           3
       Aug 2005                  677,600                 10                  22              8             14       27         16           3
       Sep 2005                  684,100                 10                  22              8             14       27         16           3
       Oct 2005                  689,500                 11                  22              8             14       26         16           3
       Nov 2005                  697,000                 11                  22              8             15       26         16           3
       Dec 2005                  702,800                 11                  22              7             15       26         16           3
       Jan 2006                  709,300                 12                  22              7             15       25         16           3
       Feb 2006                  716,300                 12                  22              7             15       25         16           3
       Mar 2006                  724,700                 13                  22              7             15       24         16           3
       Apr 2006                  729,600                 13                  22              7             15       24         16           3
      May 2006                   735,300                 13                  22              7             15       24         16           3
       Jun 2006                  741,000                 13                  22              7             16       23         16           3
        Jul 2006                 746,400                 13                  22              7             16       23         16           3
       Aug 2006                  751,800                 14                  22              7             16       23         16           2
       Sep 2006                  755,600                 14                  22              7             16       23         16           2
       Oct 2006                  755,400                 14                  22              7             16       23         16           2
       Nov 2006                  761,400                 14                  22              7             16       22         16           2
       Dec 2006                  754,800                 14                  21              7             16       22         16           3
       Jan 2007                  751,400                 14                  21              7             16       22         16           3
       Feb 2007                  757,300                 15                  21              8             17       21         16           3
       Mar 2007                  768,800                 15                  21              8             17       21         16           2


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessment; plus
those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being processed
clerically are excluded from this analysis.

2. Manual methods of payment include those cases in which the non-resident parent makes payment by cheque, bank giro credit or Transcash.

3. Data regarding method of collection prior to August 2004 is not currently available.

4. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.
CSA Table 9b: Method of Collection: Usage (New and Old Scheme)

This table shows the number of cases where maintenance is due and the agreed way in which the maintenance will be collected.

                                                                                     Percentage of cases

                      Number of Cases                           Deduction from
                        with a Positive     Deduction from           Earnings                    Maintenance             Standing
  Quarter Ending               Liability           Benefit      Order/Request     Direct Debit         Direct   Manual      Order   Unknown

   New scheme
      Aug 2004                  125,200                 28                  15            10                4      31          10           1
      Sep 2004                  132,300                 28                  16            10                5      29          11           1
      Oct 2004                  139,200                 28                  17            10                5      27          11           1
      Nov 2004                  146,600                 28                  18            10                6      26          11           1
      Dec 2004                  152,400                 28                  18            10                6      24          12           1
      Jan 2005                  159,700                 28                  19            10                7      23          12           1
      Feb 2005                  168,300                 29                  19            10                7      22          12           1
      Mar 2005                  177,200                 29                  19             9                8      21          13           1
      Apr 2005                  185,800                 29                  20             9                8      20          13           1
      May 2005                  194,200                 29                  20             9                9      19          13           1
      Jun 2005                  203,200                 29                  20             9                9      18          13           1
       Jul 2005                 212,000                 29                  20             9               10      18          13           1
      Aug 2005                  220,700                 29                  20             9               10      17          14           1
      Sep 2005                  230,000                 29                  20             9               10      17          14           1
      Oct 2005                  239,600                 29                  20             9               11      16          14           1
      Nov 2005                  250,300                 29                  20             9               11      16          14           1
      Dec 2005                  258,400                 30                  20             8               12      16          13           1
      Jan 2006                  269,000                 30                  20             8               12      15          13           1
      Feb 2006                  279,100                 30                  20             8               12      15          13           1
      Mar 2006                  291,100                 30                  20             8               13      15          13           1
      Apr 2006                  299,200                 30                  20             8               13      15          13           1
      May 2006                  308,000                 30                  20             8               14      14          13           1
      Jun 2006                  317,200                 30                  20             8               14      14          13           1
       Jul 2006                 325,500                 30                  20             8               14      14          13           1
      Aug 2006                  333,300                 30                  20             8               15      14          13           1
      Sep 2006                  339,800                 29                  20             8               15      14          13           1
      Oct 2006                  347,200                 29                  20             8               15      14          13           1
      Nov 2006                  355,800                 29                  20             8               15      14          13           1
      Dec 2006                  360,900                 29                  19             8               16      14          13           2
      Jan 2007                  370,300                 29                  20             8               16      14          13           1
      Feb 2007                  381,400                 28                  19             8               16      14          13           1
      Mar 2007                  394,900                 28                  19             8               16      14          14           1

    Old scheme
       Aug 2004                 474,400                   1                 24              8              16      33          16           1
       Sep 2004                 475,000                   1                 24              8              16      33          16           2
       Oct 2004                 475,100                   1                 23              8              16      33          16           3
       Nov 2004                 481,900                   1                 23              7              16      32          16           5
       Dec 2004                 486,300                   1                 23              8              16      31          15           6
       Jan 2005                 477,000                   1                 23              7              16      32          16           5
       Feb 2005                 474,500                   1                 23              7              16      32          16           5
       Mar 2005                 472,400                   1                 23              7              16      32          16           5
       Apr 2005                 468,500                   1                 23              7              16      32          16           5
      May 2005                  465,900                   1                 22              7              16      32          16           5
       Jun 2005                 463,400                   1                 22              7              16      32          17           5
        Jul 2005                461,000                   1                 23              7              16      32          17           4
       Aug 2005                 456,900                   1                 23              7              16      32          17           4
       Sep 2005                 454,000                   1                 23              7              16      32          17           4
       Oct 2005                 449,900                   1                 23              7              16      31          17           4
       Nov 2005                 446,700                   1                 23              7              16      31          17           4
       Dec 2005                 444,500                   1                 23              7              16      31          17           4
       Jan 2006                 440,300                   1                 23              7              17      31          18           4
       Feb 2006                 437,200                   1                 23              7              17      31          18           4
       Mar 2006                 433,700                   1                 23              7              17      31          18           4
       Apr 2006                 430,500                   1                 23              7              17      31          18           4
      May 2006                  427,300                   1                 23              7              17      30          18           4
       Jun 2006                 423,800                   1                 23              7              17      30          18           4
        Jul 2006                420,800                   1                 23              7              17      30          18           4
       Aug 2006                 418,500                   1                 23              7              17      30          18           4
       Sep 2006                 415,800                   1                 23              7              17      30          18           4
       Oct 2006                 408,300                   1                 23              7              17      30          18           4
       Nov 2006                 405,600                   1                 23              7              17      30          18           4
       Dec 2006                 393,900                   1                 23              7              17      30          19           4
       Jan 2007                 381,100                   1                 23              7              17      29          18           4
       Feb 2007                 375,900                   1                 23              7              17      29          19           4
       Mar 2007                 373,800                   1                 23              7              17      29          19           4


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessment; plus
those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being processed
clerically are excluded from this analysis.

2. Manual methods of payment include those cases in which the non-resident parent makes payment by cheque, bank giro credit or Transcash.

3. Data regarding method of collection prior to August 2004 is not currently available.

4. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.
 CSA Table 10a: Method of Collection: Compliance (Overall Agency)

 This table shows the cases where maintenance was received as a proportion of those where maintenance was asked
 for over a three month period, for each method of collection available to the Agency.

                                                         Case compliance (%)
                                                  Deduction from
                                      Deduction        Earnings      Direct                     Standing
 Quarter ending         Overall    from Benefit   Order/Request      Debit          Manual         Order     Unknown

Overall Agency
      Aug 2004               68             65                78          91            47            80           42
      Sep 2004               67             63                77          91            47            80           41
      Oct 2004               67             61                77          91            47            80           44
      Nov 2004               67             63                77          91            47            80           47
      Dec 2004               67             63                74          89            50            81           49
      Jan 2005               67             66                77          91            46            80           51
      Feb 2005               67             64                76          91            46            79           51
      Mar 2005               67             67                77          91            45            79           50
      Apr 2005               67             66                77          91            46            78           51
     May 2005                67             66                77          91            46            78           51
      Jun 2005               67             65                77          91            46            78           50
       Jul 2005              67             65                77          91            46            77           49
      Aug 2005               68             64                76          91            46            78           49
      Sep 2005               67             64                76          91            45            77           48
      Oct 2005               67             63                76          91            45            77           47
      Nov 2005               67             63                76          91            45            76           47
      Dec 2005               67             63                76          91            45            76           47
      Jan 2006               67             64                76          91            45            76           47
      Feb 2006               67             65                76          91            45            76           47
      Mar 2006               68             66                76          91            46            76           47
      Apr 2006               69             70                76          91            46            76           48
     May 2006                69             70                77          91            47            76           48
      Jun 2006               69             70                76          91            47            75           48
       Jul 2006              70             70                77          92            47            76           48
      Aug 2006               70             70                77          92            47            75           47
      Sep 2006               69             70                76          91            46            75           47
      Oct 2006               68             68                76          91            46            74           47
      Nov 2006               68             68                76          91            45            73           47
      Dec 2006               67             67                76          91            44            72           47
      Jan 2007               67             65                75          91            44            71           31
      Feb 2007               67             66                75          91            44            71           29
      Mar 2007               66             66                75          91            44            69           27


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessment; plus
those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being processed
clerically are excluded from this analysis. New scheme cases classed as maintenance direct at the end of the month are excluded.

2. Manual methods of payment include those cases in which the non-resident parent makes payment by cheque, bank giro credit or Transcash.

3. Data regarding method of collection prior to August 2004 is under development and is not currently available.

4. Percentages are rounded to nearest whole percent.
CSA Table 10b: Method of Collection: Compliance (New and Old Scheme)

This table shows the cases where maintenance was received as a proportion of those where maintenance was asked
for over a three month period, for each method of collection available to the Agency.

                                                         Case compliance (%)
                                                  Deduction from
       Quarter                       Deduction         Earnings      Direct                    Standing
       Ending           Overall   from Benefit    Order/Request      Debit         Manual         Order      Unknown

 New scheme
    Aug 2004                60              63                61         77            44            79            39
    Sep 2004                60              61                60         78            45            79            39
    Oct 2004                60              60                60         78            46            79            40
    Nov 2004                62              62                61         79            47            80            39
    Dec 2004                63              64                63         80            46            78            40
    Jan 2005                64              65                63         81            47            77            39
    Feb 2005                63              64                62         81            47            75            38
    Mar 2005                64              67                63         81            46            74            40
    Apr 2005                64              65                65         81            46            74            43
    May 2005                65              66                66         82            46            74            43
    Jun 2005                65              65                67         82            46            73            43
     Jul 2005               65              64                66         82            46            72            41
    Aug 2005                65              64                67         83            46            72            43
    Sep 2005                65              63                66         83            46            70            43
    Oct 2005                64              63                66         84            45            69            43
    Nov 2005                64              63                66         85            44            69            43
    Dec 2005                63              63                65         84            43            67            42
    Jan 2006                64              64                66         85            42            67            42
    Feb 2006                64              65                66         84            41            66            44
    Mar 2006                65              67                67         85            42            67            46
    Apr 2006                66              70                67         85            41            66            46
    May 2006                66              70                68         86            42            66            46
    Jun 2006                66              70                68         87            41            66            47
     Jul 2006               67              71                69         87            41            65            48
    Aug 2006                67              70                69         88            41            65            46
    Sep 2006                66              70                69         87            40            64            47
    Oct 2006                66              68                69         87            40            63            47
    Nov 2006                65              68                69         87            39            62            46
    Dec 2006                64              68                70         86            38            61            43
    Jan 2007                64              65                69         86            38            60            24
    Feb 2007                64              66                69         87            37            59            22
    Mar 2007                63              66                69         86            37            58            20

  Old scheme
     Aug 2004               70              74                81         96            48            80            44
     Sep 2004               69              74                81         96            48            80            42
     Oct 2004               69              71                81         96            48            80            44
     Nov 2004               69              70                81         96            47            80            48
     Dec 2004               69              57                76         92            51            81            50
     Jan 2005               69              70                81         96            46            80            53
     Feb 2005               68              69                80         95            45            80            53
     Mar 2005               68              68                81         95            45            80            52
     Apr 2005               69              71                81         95            45            79            53
    May 2005                68              73                81         95            45            79            53
     Jun 2005               69              76                81         95            46            79            52
      Jul 2005              69              77                81         95            46            79            52
     Aug 2005               69              75                80         95            46            80            51
     Sep 2005               69              73                80         95            45            80            50
     Oct 2005               69              67                81         96            45            80            49
     Nov 2005               69              65                81         96            46            80            49
     Dec 2005               69              65                81         95            46            79            50
     Jan 2006               70              70                81         95            46            80            49
     Feb 2006               70              65                81         95            46            80            49
     Mar 2006               71              63                82         95            47            80            48
     Apr 2006               71              66                82         95            48            81            49
    May 2006                71              67                82         96            48            80            49
     Jun 2006               72              65                82         96            49            80            48
      Jul 2006              72              64                82         96            49            81            48
     Aug 2006               72              68                82         96            49            81            48
     Sep 2006               71              68                82         95            48            81            47
     Oct 2006               71              67                82         95            48            80            47
     Nov 2006               71              63                82         95            47            79            47
     Dec 2006               70              58                81         96            47            78            52
     Jan 2007               70              58                80         95            47            78            40
     Feb 2007               70              58                80         96            47            78            38
     Mar 2007               70              53                81         96            47            77            36


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessment; plus
those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being processed
clerically are excluded from this analysis. New scheme cases classed as maintenance direct at the end of the month are excluded.

2. Manual methods of payment include those cases in which the non-resident parent makes payment by cheque, bank giro credit or Transcash.

3. Data regarding method of collection prior to August 2004 is under development and is not currently available.

4. Percentages are rounded to nearest whole percent.
CSA Table 11a: Cash Compliance (Total)

This table shows the proportion of maintenance asked for that was received by cases using the
Agency's collection service over a three month period.

                                Cash Compliance Rate
   Quarter
   ending     Overall Agency        New Scheme             Old Scheme

Nov 1995                   20                   .                  20
Feb 1996                   24                   .                  24
May 1996                   27                   .                  27
Aug 1996                   30                   .                  30
Nov 1996                   33                   .                  33
Feb 1997                   35                   .                  35
May 1997                   39                   .                  39
Aug 1997                   41                   .                  41
Nov 1997                   44                   .                  44
Feb 1998                   44                   .                  44
May 1998                   46                   .                  46
Aug 1998                   45                   .                  45
Nov 1998                   49                   .                  49
Feb 1999                   47                   .                  47
May 1999                   48                   .                  48
Aug 1999                   49                   .                  49
Nov 1999                   50                   .                  50
Feb 2000                   50                   .                  50
May 2000                   53                   .                  53
Aug 2000                   54                   .                  54
Nov 2000                   56                   .                  56
Feb 2001                   57                   .                  57
May 2001                   59                   .                  59
Aug 2001                   59                   .                  59
Nov 2001                   59                   .                  59
Feb 2002                   61                   .                  61
May 2002                   62                   .                  62
Aug 2002                   63                   .                  63
Nov 2002                   64                   .                  64
Feb 2003                   63                   .                  63

Mar 2003                  65                 43                    65
Apr 2003                  65                 90                    65
May 2003                  66                 68                    66
Jun 2003                  65                 54                    65
 Jul 2003                 66                 60                    66
Aug 2003                  65                 59                    65
Sep 2003                  65                 57                    65
Oct 2003                  63                 55                    63
Nov 2003                  64                 54                    64
Dec 2003                  63                 54                    63
Jan 2004                  64                 53                    65
Feb 2004                  63                 53                    64
Mar 2004                  63                 55                    64
Apr 2004                  62                 55                    63
May 2004                  62                 53                    63
Jun 2004                  62                 54                    64
 Jul 2004                 63                 53                    65
Aug 2004                  62                 52                    64
Sep 2004                  61                 52                    62
Oct 2004                  61                 52                    63
Nov 2004                  61                 54                    63
Dec 2004                  60                 54                    62
Jan 2005                  61                 57                    63
Feb 2005                  61                 57                    63
Mar 2005                  64                 60                    65
Apr 2005                  63                 59                    64
May 2005                  63                 59                    63
Jun 2005                  63                 60                    64
 Jul 2005                 63                 60                    63
Aug 2005                  64                 61                    65
Sep 2005                  62                 59                    63
Oct 2005                  62                 60                    63
Nov 2005                  63                 60                    64
Dec 2005                  62                 59                    64
Jan 2006                  63                 60                    64
Feb 2006                  62                 58                    64
Mar 2006                  64                 61                    66
Apr 2006                  63                 59                    65
May 2006                  65                 61                    67
Jun 2006                  65                 61                    67
 Jul 2006                  ..                 ..                   ..
Aug 2006                   ..                 ..                   ..
Sep 2006                   ..        See note 4                    ..
Oct 2006                   ..                 ..                   ..
Nov 2006                   ..                 ..                   ..
Dec 2006                   ..                 ..                   ..
Jan 2007                   ..                 ..                   ..
Feb 2007                   ..                 ..                   ..
Mar 2007                   ..                 ..                   ..



Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment
or an Interim Maintenance Assessment; plus those new-scheme cases with either a Full
Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being
processed clerically are excluded from this analysis.

2.Cash compliance is defined as the total amount of maintenance received (either regular
maintenance and/or arrears) via the collection service over the preceding quarter expressed as a
percentage of the total amount charged (either regular maintenance and/or arrears) via the
collection service over the same quarter.

3. Percentages are rounded to the nearest whole percent.

4. Since June 2006, CSA have been contracting out the collection of some arrears to debt
collection agencies. For cases managed by debt collection agencies, the agreement to pay back
the maintenance arrears and in particular the amount to be paid each month is between the debt
collection agency and the non-resident parent. As such, the CSA no longer has the information to
assess cash compliance for all cases. Whilst the total amount of debt is known, the monthly
amount that debt collection agency non-resident parents are expected to pay is unknown. This
affects the measurement of cash compliance (table 11) and a number of other tables (to a smaller
degree). As a result, the arrears portion of the cash compliance series has been suspended. We
are commissioning work during this quarter to apply corrections to other series for the next
release. In the meantime, these tables carry a footnote explaining the issue.
CSA Table 11b: Cash Compliance (Regular and Arrears Schedules)

This table shows the proportion of maintenance asked for that was received by cases using the
Agency's collection service over a three month period, broken down by schedule type.

                                                                      Cash Compliance Rate
                                Regular Schedules Only                                          Arrears Schedules Only
   Quarter                                                                                Overall
   ending      Overall Agency         New Scheme           Old Scheme                     Agency     New Scheme        Old Scheme

 Nov 1995                  19                    .                  19                        42                   .                 42
 Feb 1996                  22                    .                  22                        47                   .                 47
 May 1996                  26                    .                  26                        48                   .                 48
 Aug 1996                  28                    .                  28                        51                   .                 51
 Nov 1996                  31                    .                  31                        55                   .                 55
 Feb 1997                  33                    .                  33                        54                   .                 54
 May 1997                  37                    .                  37                        56                   .                 56
 Aug 1997                  39                    .                  39                        60                   .                 60
 Nov 1997                  43                    .                  43                        58                   .                 58
 Feb 1998                  42                    .                  42                        57                   .                 57
 May 1998                  45                    .                  45                        57                   .                 57
 Aug 1998                  44                    .                  44                        54                   .                 54
 Nov 1998                  47                    .                  47                        60                   .                 60
 Feb 1999                  46                    .                  46                        57                   .                 57
 May 1999                  48                    .                  48                        53                   .                 53
 Aug 1999                  48                    .                  48                        55                   .                 55
 Nov 1999                  49                    .                  49                        55                   .                 55
 Feb 2000                  50                    .                  50                        52                   .                 52
 May 2000                  53                    .                  53                        56                   .                 56
 Aug 2000                  54                    .                  54                        57                   .                 57
 Nov 2000                  56                    .                  56                        59                   .                 59
 Feb 2001                  56                    .                  56                        58                   .                 58
 May 2001                  59                    .                  59                        58                   .                 58
 Aug 2001                  59                    .                  59                        58                   .                 58
 Nov 2001                  59                    .                  59                        57                   .                 57
 Feb 2002                  61                    .                  61                        60                   .                 60
 May 2002                  63                    .                  63                        57                   .                 57
 Aug 2002                  64                    .                  64                        57                   .                 57
 Nov 2002                  65                    .                  65                        61                   .                 61
 Feb 2003                  64                    .                  64                        61                   .                 61

 Mar 2003                  65                  43                   65                        61    .                                61
 Apr 2003                  66                  91                   66                        62                 82                  62
 May 2003                  66                  70                   66                        63                 57                  63
 Jun 2003                  65                  55                   65                        62                 50                  62
  Jul 2003                 66                  60                   66                        63                 57                  63
 Aug 2003                  65                  60                   65                        62                 55                  62
 Sep 2003                  65                  58                   65                        62                 52                  62
 Oct 2003                  64                  56                   64                        59                 49                  59
 Nov 2003                  64                  55                   65                        59                 48                  59
 Dec 2003                  64                  55                   64                        56                 47                  56
 Jan 2004                  65                  54                   65                        59                 47                  60
 Feb 2004                  64                  54                   65                        58                 47                  60
 Mar 2004                  64                  56                   65                        59                 49                  60
 Apr 2004                  63                  56                   63                        57                 48                  58
 May 2004                  62                  55                   64                        57                 47                  58
 Jun 2004                  63                  55                   64                        58                 47                  60
  Jul 2004                 64                  54                   65                        58                 45                  60
 Aug 2004                  63                  53                   65                        57                 43                  60
 Sep 2004                  62                  53                   63                        55                 43                  57
 Oct 2004                  62                  54                   64                        55                 44                  58
 Nov 2004                  62                  56                   64                        56                 46                  58
 Dec 2004                  61                  55                   63                        55                 46                  57
 Jan 2005                  62                  58                   63                        56                 48                  58
 Feb 2005                  62                  58                   63                        56                 49                  58
 Mar 2005                  64                  61                   65                        59                 52                  61
 Apr 2005                  64                  60                   65                        59                 51                  61
 May 2005                  63                  60                   64                        61                 57                  63
 Jun 2005                  63                  60                   64                        62                 63                  62
  Jul 2005                 62                  60                   63                        64                 65                  64
 Aug 2005                  64                  61                   65                        63                 63                  64
 Sep 2005                  62                  60                   63                        60                 58                  61
 Oct 2005                  63                  61                   64                        60                 58                  61
 Nov 2005                  63                  60                   64                        60                 58                  61
 Dec 2005                  63                  59                   64                        61                 56                  63
 Jan 2006                  64                  61                   65                        61                 56                  62
 Feb 2006                  63                  59                   64                        57                 54                  58
 Mar 2006                  65                  62                   67                        60                 58                  61
 Apr 2006                  64                  60                   66                        59                 56                  60
 May 2006                  65                  62                   67                        64                 58                  67
 Jun 2006                  65                  62                   67                        63                 57                  67
  Jul 2006                 66                  63                   67                         ..                 ..                 ..
 Aug 2006                  66                  63                   68                         ..                 ..                 ..
 Sep 2006                  65                  62                   67                         ..                 ..                 ..
 Oct 2006                  65                  62                   66                         ..                 ..                 ..
 Nov 2006                  64                  61                   66                         ..                 ..                 ..
 Dec 2006                  63                  61                   65                         ..                 ..                 ..
 Jan 2007                  64                  61                   65                         ..                 ..                 ..
 Feb 2007                  63                  61                   65                         ..                 ..                 ..
 Mar 2007                  65                  62                   67                         ..                 ..                 ..


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessment;
plus those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme cases being
processed clerically are excluded from this analysis.

2.Cash compliance is defined as the total amount of maintenance received (either regular maintenance or arrears) via the collection
service over the preceding quarter expressed as a percentage of the total amount charged (either regular maintenance or arrears) via the
collection service over the same quarter.

3. Percentages are rounded to the nearest whole percent.

4. Since June 2006, CSA have been contracting out the collection of some arrears to debt collection agencies. For cases managed by
debt collection agencies, the agreement to pay back the maintenance arrears and in particular the amount to be paid each month is
between the debt collection agency and the non-resident parent. As such, the CSA no longer has the information to assess cash
compliance for all cases. Whilst the total amount of debt is known, the monthly amount that debt collection agency non-resident parents
are expected to pay is unknown. This affects the measurement of cash compliance (table 11) and a number of other tables (to a smaller
degree). As a result, the arrears portion of the cash compliance series has been suspended. We are commissioning work during this
quarter to apply corrections to other series for the next release. In the meantime, these tables carry a footnote explaining the issue.
CSA Table 12: Arrears Collected as a Percentage of Arrears Accrued

This table shows the amount of arrears collected over a three month period as a percentage of arrears
of regular maintenance accrued over the same period. This relates to the Secretary of State target for
2006/07 on Debt.

  Quarter
   ending     Overall Agency        New Scheme           Old Scheme

Nov 1995                    3                   .                   3
Feb 1996                    4                   .                   4
May 1996                    4                   .                   4
Aug 1996                    5                   .                   5
Nov 1996                    6                   .                   6
Feb 1997                    8                   .                   8
May 1997                   10                   .                  10
Aug 1997                   11                   .                  11
Nov 1997                   13                   .                  13
Feb 1998                   13                   .                  13
May 1998                   15                   .                  15
Aug 1998                   14                   .                  14
Nov 1998                   16                   .                  16
Feb 1999                   15                   .                  15
May 1999                   16                   .                  16
Aug 1999                   16                   .                  16
Nov 1999                   16                   .                  16
Feb 2000                   16                   .                  16
May 2000                   17                   .                  17
Aug 2000                   17                   .                  17
Nov 2000                   18                   .                  18
Feb 2001                   19                   .                  19
May 2001                   20                   .                  20
Aug 2001                   20                   .                  20
Nov 2001                   20                   .                  20
Feb 2002                   21                   .                  21
May 2002                   23                   .                  23
Aug 2002                   23                   .                  23
Nov 2002                   24                   .                  24
Feb 2003                   22                   .                  22

Mar 2003                   24                -                     24
Apr 2003                   24                114                   24
May 2003                   24                  30                  24
Jun 2003                   23                  22                  23
 Jul 2003                  25                  28                  25
Aug 2003                   24                  26                  24
Sep 2003                   24                  23                  24
Oct 2003                   23                  20                  23
Nov 2003                   24                  19                  24
Dec 2003                   23                  18                  23
Jan 2004                   23                  17                  24
Feb 2004                   23                  17                  24
Mar 2004                   23                  18                  24
Apr 2004                   22                  18                  22
May 2004                   22                  17                  22
Jun 2004                   23                  17                  24
 Jul 2004                  23                  17                  25
 Aug 2004                   23                   16                   25
 Sep 2004                   21                   15                   23
 Oct 2004                   22                   16                   23
 Nov 2004                   22                   17                   24
 Dec 2004                   22                   17                   23
 Jan 2005                   23                   19                   24
 Feb 2005                   23                   19                   24
 Mar 2005                   25                   22                   27
 Apr 2005                   25                   21                   27
 May 2005                   26                   24                   26
 Jun 2005                   27                   26                   27
  Jul 2005                  29                   27                   29
 Aug 2005                   30                   28                   31
 Sep 2005                   27                   25                   28
 Oct 2005                   27                   26                   28
 Nov 2005                   28                   26                   29
 Dec 2005                   28                   25                   30
 Jan 2006                   29                   26                   31
 Feb 2006                   28                   24                   29
 Mar 2006                   31                   27                   33
 Apr 2006                   30                   25                   33
 May 2006                   33                   28                   37
 Jun 2006                   33                   27                   37
  Jul 2006                  35                   29                   38
 Aug 2006                   34                   29                   37
 Sep 2006                   32                   27                   35
 Oct 2006                   32                   27                   36
 Nov 2006                   33                   27                   37
 Dec 2006                   33                   26                   38
 Jan 2007                   33                   27                   37
 Feb 2007                   33                   27                   38
 Mar 2007                   38                   29                   46


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an
Interim Maintenance Assessment; plus those new-scheme cases with either a Full Maintenance
Calculation, or a Default Maintenance Decision. New-scheme cases being processed clerically are
excluded from this analysis.

2. The amount of arrears collected over a 3-month period is expressed as a percentage of arrears (of
unpaid regular maintenance) accrued over the same period. The target value is 40%, which means that
CSA are expecting to collect an amount of arrears equivalent to 40% of arrears accruing. It should be
noted that, due to limitations with currently available management information, arrears accrued between
the effective date of a case, and the date on which maintenance is first charged following calculation or
assessment (initial arrears) are excluded from the scope of this statistic (as are any payments made over
the same period).

3. The Secretary of State target for 2006/07 on Debt is that: the Agency will collect arrears equivalent to 40
per cent of the amount accruing due to non-payment of regular maintenance between 1 January 2007 and
31 March 2007. (Note that there was an error in the version of this target as published in the CSA‟s
Business Plan which stated that “the Agency will collect arrears equivalent to 40 per cent of the amount
accruing due to non-payment of regular maintenance between 1 April 2006 and 31 March 2007.”)

4. Percentages are rounded to the nearest whole percent.
CSA Table 13.1: Percentage of Cases where the Parent With Care is on Income Support or Jobseeker's Allowance (income based) with a
positive maintenance outcome

This table shows the percentage of cases where the parent with care is on Income Support or Jobseeker‟s Allowance (income based) with an
assessment/calculation (including nil assessments/calculations) where the non-resident parent either has made a payment via the collection service in
the last three months, or a Maintenance Direct arrangement is in place. See notes to this table for details of a change in methodology.


                            Overall Agency                                       New Scheme                                     Old Scheme
                                 Of which                                            Of which                                       Of which
                   Assessed cases with a % Cases with              Assessed       cases with a % Cases with         Assessed     cases with a % Cases with
                cases where        positive a positive          cases where            positive   a positive     cases where         positive    a positive
   Quarter        PWC is on maintenance maintenance               PWC is on       maintenance maintenance          PWC is on    maintenance maintenance
   ending         IS/JSA(IB)     outcome     outcome              IS/JSA(IB)          outcome      outcome         IS/JSA(IB)       outcome       outcome

Nov 1995            258,000         77,000            30%                    .               .             .          258,000         77,000           30%
Feb 1996            267,000         81,000            30%                    .               .             .          267,000         81,000           30%
May 1996            273,000         85,000            31%                    .               .             .          273,000         85,000           31%
Aug 1996            283,000         86,000            30%                    .               .             .          283,000         86,000           30%
Nov 1996            288,000         86,000            30%                    .               .             .          288,000         86,000           30%
Feb 1997            302,000         90,000            30%                    .               .             .          302,000         90,000           30%
May 1997            309,000         90,000            29%                    .               .             .          309,000         90,000           29%
Aug 1997            322,000         92,000            29%                    .               .             .          322,000         92,000           29%
Nov 1997            331,000         91,000            27%                    .               .             .          331,000         91,000           27%
Feb 1998            350,000         91,000            26%                    .               .             .          350,000         91,000           26%
May 1998            363,000         95,000            26%                    .               .             .          363,000         95,000           26%
Aug 1998            378,000         97,000            26%                    .               .             .          378,000         97,000           26%
Nov 1998            390,000        100,000            26%                    .               .             .          390,000        100,000           26%
Feb 1999            407,000        102,000            25%                    .               .             .          407,000        102,000           25%
May 1999            420,000        107,000            25%                    .               .             .          420,000        107,000           25%

Aug 1999            434,900        110,600            25%                    .               .             .          434,900        110,600           25%
Nov 1999            434,900        109,200            25%                    .               .             .          434,900        109,200           25%
Feb 2000            436,100        108,200            25%                    .               .             .          436,100        108,200           25%
May 2000            439,400        108,600            25%                    .               .             .          439,400        108,600           25%
Aug 2000            441,800        108,500            25%                    .               .             .          441,800        108,500           25%
Nov 2000            435,000        106,300            24%                    .               .             .          435,000        106,300           24%
Feb 2001            436,000        104,200            24%                    .               .             .          436,000        104,200           24%
May 2001            419,000        103,700            25%                    .               .             .          419,000        103,700           25%
Aug 2001            419,000        102,600            24%                    .               .             .          419,000        102,600           24%
Nov 2001            414,000         98,700            24%                    .               .             .          414,000         98,700           24%
Feb 2002            416,700         97,900            23%                    .               .             .          416,700         97,900           23%
May 2002            420,100        101,300            24%                    .               .             .          420,100        101,300           24%
Aug 2002            421,000        102,400            24%                    .               .             .          421,000        102,400           24%
Nov 2002            409,400         98,800            24%                    .               .             .          409,400         98,800           24%
Feb 2003            385,100         93,400            24%                    .               .             .          385,100         93,400           24%

May 2003            390,100         93,400            24%                800                -           0%            389,300         93,300           24%
Aug 2003            388,300         87,900            23%             10,600              900           8%            377,700         87,000           23%
Nov 2003            383,400         85,000            22%             29,700            5,000          17%            353,700         80,000           23%
Feb 2004            385,800         87,400            23%             45,100           10,400          23%            340,600         77,000           23%
May 2004            383,700         87,900            23%             58,400           16,200          28%            325,300         71,700           22%
Aug 2004            384,300         90,400            24%             68,600           21,500          31%            315,700         69,000           22%
Nov 2004            377,700         89,800            24%             77,300           27,200          35%            300,400         62,700           21%
Feb 2005            379,200         91,300            24%             88,500           33,400          38%            290,700         57,900           20%
May 2005            384,700         97,400            25%            102,900           41,200          40%            281,800         56,200           20%
Aug 2005            393,200        102,400            26%            118,500           48,700          41%            274,700         53,800           20%
Nov 2005            398,100        107,800            27%            134,900           56,100          42%            263,200         51,700           20%
Feb 2006            410,000        115,300            28%            154,600           65,700          42%            255,300         49,600           19%
May 2006            421,300        127,200            30%            173,500           78,700          45%            247,800         48,500           20%
Aug 2006            432,200        135,300            31%            189,500           88,100          46%            242,600         47,200           19%


Notes:
1. The above includes those old-scheme cases with an Interim Maintenance Assessment or Full Maintenance Assessment, and those new-scheme cases
with either a Full Maintenance Calculation, or a Default Maintenance Decision.

2. The Child Support Agency's PSA target was to “double the proportion of parents with care on Income Support or Income-Based Jobseeker's Allowance
who receive maintenance for their children to 60 per cent by March 2006”. This target has been rolled forward under SR2004 and increased to 65 per
cent by March 2008. Cases are counted as having a positive maintenance outcome if they have received a payment via the collection service in the last
three months or have a maintenance direct agreement in place, since we assume that non-resident parents in maintenance direct cases are making
payments. (Cases are classed as maintenance direct if this is their status at the end of the quarter). Therefore, cases with a positive maintenance
outcome are classed as meeting the PSA target.

3. In the above analysis, a parent with care is deemed to be in receipt of benefit if he/she or his/her partner are on Income Support or Jobseeker's
Allowance (income based).

4. Data from both CSA computer systems are matched with administrative data from the benefits system to obtain the current benefit status of the parent
with care and their partner. However, cases on the old computer system cannot be matched against partner's benefit status. Therefore, these partners
are excluded. For figures after August 1999 the CSA cases have been matched with 100% Income Support administrative data and 5% Jobseekers
Allowance (income based) administrative data. Prior to August 1999 cases have been matched with 5% income support data and 5% Jobseekers
Allowance (income based) administrative data as 100% data is not available. Administrative data prior to November 1995 is not available.

5. Volumes are rounded to the nearest thousand and percentages to the nearest whole percent.
CSA Table 13.2a: Benefit Receipt for Parents with Care and Non-resident Parents (overall Agency)

This table shows a breakdown of those cases with a calculation according to whether the non-resident parent or parent with
care is in receipt of certain benefits

                                                               On Benefit
                                                                                                              Neither on benefit
                       Total          Both on benefit               NRP only              PWC only
  Quarter
  ending                                volumes         %         volumes      %       volumes        %         volumes       %

Aug 1999             973,300            154,700      16%          114,800   12%         279,900    29%          424,000     44%
Nov 1999             998,500            152,300      15%          118,200   12%         282,300    28%          445,700     45%
Feb 2000           1,020,200            158,000      15%          124,800   12%         278,000    27%          459,400     45%
May 2000           1,040,000            154,900      15%          123,500   12%         284,300    27%          477,300     46%
Aug 2000           1,046,900            154,200      15%          119,400   11%         287,300    27%          486,000     46%
Nov 2000           1,044,500            155,000      15%          121,000   12%         279,700    27%          488,700     47%
Feb 2001           1,050,000            160,000      15%          124,600   12%         275,800    26%          489,600     47%
May 2001           1,035,400            148,800      14%          121,000   12%         270,100    26%          495,400     48%
Aug 2001           1,038,900            146,900      14%          118,100   11%         271,900    26%          502,000     48%
Nov 2001           1,054,800            148,500      14%          123,000   12%         265,100    25%          518,200     49%
Feb 2002           1,065,700            151,100      14%          126,800   12%         265,500    25%          522,300     49%
May 2002           1,077,000            148,900      14%          122,900   11%         271,000    25%          534,200     50%
Aug 2002           1,072,000            148,000      14%          121,600   11%         272,700    25%          529,700     49%
Nov 2002           1,079,500            145,400      13%          125,100   12%         263,800    24%          545,300     51%
Feb 2003             988,900            139,800      14%          118,200   12%         245,100    25%          485,700     49%
May 2003             996,800            138,400      14%          116,800   12%         251,500    25%          490,100     49%
Aug 2003           1,001,500            136,800      14%          117,600   12%         251,400    25%          495,600     49%
Nov 2003           1,006,800            136,600      14%          118,900   12%         246,600    24%          504,800     50%
Feb 2004           1,008,000            140,700      14%          119,100   12%         244,900    24%          503,300     50%
May 2004           1,016,300            136,300      13%          117,100   12%         247,100    24%          515,900     51%
Aug 2004           1,026,500            134,200      13%          118,100   12%         249,600    24%          524,600     51%
Nov 2004           1,043,000            131,700      13%          123,800   12%         245,600    24%          541,900     52%
Feb 2005           1,054,500            134,700      13%          127,700   12%         244,000    23%          548,100     52%
May 2005           1,075,400            135,400      13%          130,500   12%         248,900    23%          560,600     52%
Aug 2005           1,095,200            138,200      13%          132,800   12%         254,700    23%          569,600     52%
Nov 2005           1,114,500            141,500      13%          136,700   12%         256,300    23%          580,000     52%
Feb 2006           1,133,200            149,700      13%          141,400   12%         259,800    23%          582,300     51%
May 2006           1,155,600            151,100      13%          142,700   12%         269,800    23%          592,000     51%
Aug 2006           1,170,700            153,500      13%          139,800   12%         278,200    24%          599,300     51%


Notes:

1. The above includes those cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-
scheme cases being processed clerically are excluded.

2. Data from the new scheme is matched with administrative data from the benefits system to obtain the current benefit status of
the parent with care and non-resident parent.

3. In the above analysis, a parent with care is deemed to be in receipt of benefit if he/she or his/her partner are on Income
Support or Jobseeker's Allowance (income based). Likewise, a non-resident parent is classified as on benefit if he/she or his/her
partner is in receipt of Income Support, Jobseeker's Allowance or Incapacity Benefit. However, cases on the old computer
system cannot be matched against partner's benefit status. Therefore, these partners are excluded.

4. Volumes are rounded to the nearest hundred and percentages to the nearest whole percent.
CSA Table 13.2b: Benefit Receipt for Parents with Care and Non-resident Parents (New and Old scheme)

This table shows a breakdown of those cases with a calculation according to whether the non-resident parent or parent with
care is in receipt of certain benefits

                                                               On Benefit
                                                                                                              Neither on benefit
                       Total          Both on benefit              NRP only               PWC only
  Quarter
  ending                                volumes         %         volumes      %       volumes        %         volumes       %

New Scheme
May 2003              2,600                 400      15%              100    4%             500    19%            1,700     65%
Aug 2003             22,500               4,300      19%            1,600    7%           6,300    28%           10,300     46%
Nov 2003             57,000              11,800      21%            4,400    8%          17,900    31%           22,800     40%
Feb 2004             85,000              17,700      21%            6,800    8%          27,400    32%           33,100     39%
May 2004            114,900              21,800      19%           10,100    9%          36,700    32%           46,400     40%
Aug 2004            138,800              25,300      18%           12,400    9%          43,200    31%           57,800     42%
Nov 2004            161,800              29,000      18%           15,100    9%          48,200    30%           69,500     43%
Feb 2005            186,100              33,800      18%           17,600    9%          54,600    29%           80,100     43%
May 2005            216,700              39,100      18%           21,500   10%          63,700    29%           92,300     43%
Aug 2005            248,800              44,500      18%           25,400   10%          74,000    30%          105,000     42%
Nov 2005            284,400              51,400      18%           28,800   10%          83,400    29%          120,800     42%
Feb 2006            318,600              60,700      19%           32,800   10%          93,900    29%          131,300     41%
May 2006            352,800              66,500      19%           36,000   10%         106,900    30%          143,400     41%
Aug 2006            382,900              71,100      19%           38,000   10%         118,300    31%          155,500     41%

Old Scheme
Aug 1999             973,300            154,700      16%          114,800   12%         279,900    29%          424,000     44%
Nov 1999             998,500            152,300      15%          118,200   12%         282,300    28%          445,700     45%
Feb 2000           1,020,200            158,000      15%          124,800   12%         278,000    27%          459,400     45%
May 2000           1,040,000            154,900      15%          123,500   12%         284,300    27%          477,300     46%
Aug 2000           1,046,900            154,200      15%          119,400   11%         287,300    27%          486,000     46%
Nov 2000           1,044,500            155,000      15%          121,000   12%         279,700    27%          488,700     47%
Feb 2001           1,050,000            160,000      15%          124,600   12%         275,800    26%          489,600     47%
May 2001           1,035,400            148,800      14%          121,000   12%         270,100    26%          495,400     48%
Aug 2001           1,038,900            146,900      14%          118,100   11%         271,900    26%          502,000     48%
Nov 2001           1,054,800            148,500      14%          123,000   12%         265,100    25%          518,200     49%
Feb 2002           1,065,700            151,100      14%          126,800   12%         265,500    25%          522,300     49%
May 2002           1,077,000            148,900      14%          122,900   11%         271,000    25%          534,200     50%
Aug 2002           1,072,000            148,000      14%          121,600   11%         272,700    25%          529,700     49%
Nov 2002           1,079,500            145,400      13%          125,100   12%         263,800    24%          545,300     51%
Feb 2003             988,900            139,800      14%          118,200   12%         245,100    25%          485,700     49%
May 2003             994,200            138,000      14%          116,800   12%         251,000    25%          488,400     49%
Aug 2003             978,900            132,500      14%          116,000   12%         245,100    25%          485,300     50%
Nov 2003             949,800            124,800      13%          114,400   12%         228,700    24%          481,900     51%
Feb 2004             923,000            123,000      13%          112,300   12%         217,500    24%          470,200     51%
May 2004             901,400            114,500      13%          106,900   12%         210,500    23%          469,500     52%
Aug 2004             887,700            108,900      12%          105,700   12%         206,400    23%          466,800     53%
Nov 2004             881,100            102,700      12%          108,700   12%         197,400    22%          472,400     54%
Feb 2005             868,300            100,900      12%          110,000   13%         189,400    22%          468,000     54%
May 2005             858,600             96,300      11%          108,900   13%         185,200    22%          468,300     55%
Aug 2005             846,400             93,700      11%          107,400   13%         180,700    21%          464,600     55%
Nov 2005             830,100             90,200      11%          107,900   13%         172,900    21%          459,200     55%
Feb 2006             814,600             89,000      11%          108,600   13%         165,900    20%          451,100     55%
May 2006             802,800             84,600      11%          106,600   13%         162,900    20%          448,600     56%
Aug 2006             787,800             82,300      10%          101,800   13%         159,900    20%          443,800     56%



Notes:

1. The above includes those cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-
scheme cases being processed clerically are excluded.

2. Data from the new scheme is matched with administrative data from the benefits system to obtain the current benefit status of
the parent with care and non-resident parent.

3. In the above analysis, a parent with care is deemed to be in receipt of benefit if he/she or his/her partner are on Income
Support or Jobseeker's Allowance (income based). Likewise, a non-resident parent is classified as on benefit if he/she or his/her
partner is in receipt of Income Support, Jobseeker's Allowance or Incapacity Benefit. However, cases on the old computer
system cannot be matched against partner's benefit status. Therefore, these partners are excluded.

4. Volumes are rounded to the nearest hundred and percentages to the nearest whole percent.
CSA Table 14: Payment of Child Maintenance Premium

This table shows the number of new-scheme cases that was issued one or more payment of the Child
Maintenance Premium in each month, the number of cases that was issued a first payment of the Child
Maintenance Premium, and the total monetary value of those transactions.

                                     Number of Cases
                     Total Number of    issued a First Total Amount of
                        Cases issued Payment of CMP      CMP Paid by
         Month         CMP in Month          in Month Agency in Month

      Mar 2003                       -                   -                 £0
      Apr 2003                       -                   -                 £0
      May 2003                       -                   -               £300
      Jun 2003                     100                   -             £1,800
       Jul 2003                    300                 200            £13,100
      Aug 2003                     700                 500            £27,400
      Sep 2003                   1,600                 900            £60,800
      Oct 2003                   2,900               1,600           £113,800
      Nov 2003                   4,000               1,700           £153,700
      Dec 2003                   5,500               2,000           £211,000
      Jan 2004                   6,800               2,000           £290,600
      Feb 2004                   7,600               1,900           £292,600
      Mar 2004                   9,400               2,600           £403,600
      Apr 2004                  10,600               2,400           £435,700
      May 2004                  11,300               2,100           £462,700
      Jun 2004                  12,900               2,500           £544,600
       Jul 2004                 13,400               2,100           £540,300
      Aug 2004                  14,100               2,300           £567,800
      Sep 2004                  15,300               2,400           £629,900
      Oct 2004                  16,300               2,700           £642,000
      Nov 2004                  17,700               3,200           £686,700
      Dec 2004                  18,700               3,000           £707,500
      Jan 2005                  19,500               2,800           £792,700
      Feb 2005                  20,200               2,800           £740,600
      Mar 2005                  22,600               4,000           £879,300
      Apr 2005                  23,500               3,200           £889,200
      May 2005                  25,700               3,900         £1,001,500
      Jun 2005                  27,200               3,800         £1,039,700
       Jul 2005                 28,400               3,800         £1,027,400
      Aug 2005                  29,400               3,700         £1,071,300
      Sep 2005                  31,100               4,100         £1,168,400
      Oct 2005                  32,000               3,800         £1,155,200
      Nov 2005                  33,400               4,100         £1,177,800
      Dec 2005                  35,300               4,700         £1,207,500
      Jan 2006                  37,200               4,100         £1,324,600
      Feb 2006                  38,300               4,900         £1,249,700
      Mar 2006                  43,300               5,900         £1,549,700
      Apr 2006                  43,500               5,100         £1,388,700
      May 2006                  46,300               4,800         £1,532,800
      Jun 2006                  48,400               5,500         £1,657,300
       Jul 2006                 49,600               5,100         £1,666,100
      Aug 2006                  49,600               4,600         £1,662,900
      Sep 2006                  50,700               4,500         £1,751,900
      Oct 2006                  50,900               4,200         £1,733,000
      Nov 2006                  51,100               4,400         £1,723,700
      Dec 2006                  51,500               4,100         £1,702,800
      Jan 2007                  52,200               3,600         £1,810,800
      Feb 2007                  53,600               4,600         £1,768,300
      Mar 2007                  57,000               5,300         £1,861,000
           Total                    n/a            151,600        £43,319,700


Notes:

1. The above excludes cases currently being processed clerically and cases paid CMP via Jobcentre Plus
where a maintenance direct agreement is in place.

2. Child Maintenance Premium (CMP) was introduced under the new legislation and is an additional payment
made to parents with care in receipt of benefit for whom maintenance is being received (on behalf of the
Secretary of State).

3. Child Maintenance Premium payments may be cancelled due to:
a change of circumstances in the case leading to ineligibility; or
insufficient/outdated payment details for the parent/person with care. In this case, the payments may be re-
issued and received by the parent/person with care in a subsequent month.

4. This table relates to payments made by CSA, a small number of these payments are cancelled and not
received by parents/persons with care. See note 3.

5. The figures in this table are subject to revision in future issues. Future revisions will reflect any new
  Notes:             - What information is availableWhat Agency)
                                                  DN - What information is available the target?
                                                   - for
Notes: Table 15a: Weekly Maintenance Liability (Overallinformation is available for for the PSA
  CSA

  This table shows the number of cases with an assessment/calculation in bands according to the value of the weekly liability.

                                                                                                        Percentage of cases
                            Cases with                                                                                                                                                            Mean Liability
                           Calculation/                    £0.01-   £5.01- £10.01- £20.01- £30.01- £40.01- £50.01- £60.01- £70.01- £80.01- £90.01- £100.01- £110.01- £120.01                       (including nil
             Month         Assessment                 £0    £5.00   £10.00 £20.00 £30.00 £40.00 £50.00 £60.00 £70.00 £80.00 £90.00 £100.00 £110.00 £120.00 & over                                      liabilities)

  Overall Agency
        Nov 1995                435,500               23      18        1       4        5         6         7         8        5         4         2         8         4         3         3                  £39
        Feb 1996                460,800               25      17        2       4        5         6         7         8        5         4         2         7         4         3         3                  £37
        May 1996                484,600               27      16        2       4        5         6         7         8        5         3         2         6         3         3         2                  £35
        Aug 1996                512,500               30      15        2       4        5         6         7         8        5         3         2         6         3         2         2                  £34
        Nov 1996                545,900               32      14        2       4        5         6         7         7        5         3         2         5         3         2         2                  £32
        Feb 1997                579,200               34      13        2       4        5         6         7         7        5         3         2         4         3         2         2                  £31
        May 1997                609,800               36      13        2       4        5         6         7         7        5         3         2         4         2         2         2                  £30
        Aug 1997                649,800               38      12        2       4        5         6         7         7        5         3         2         4         2         2         2                  £29
        Nov 1997                694,500               39      11        2       4        5         6         7         7        5         3         2         3         2         2         2                  £29
        Feb 1998                741,600               41      10        2       4        5         6         6         7        5         3         2         3         2         2         2                  £28
        May 1998                785,500               42       9        2       4        5         6         7         7        5         3         2         3         2         2         2                  £28
        Aug 1998                827,300               43       9        2       4        5         6         6         6        5         3         2         3         2         2         2                  £27
        Nov 1998                864,400               44       8        3       4        5         6         6         6        4         3         2         3         2         1         1                  £26
        Feb 1999                905,200               44       7        3       4        5         6         6         6        4         3         2         2         2         1         2                  £26
        May 1999                942,300               45       7        4       4        5         6         6         6        4         3         2         2         2         1         2                  £26
        Aug 1999                973,300               45       6        4       4        5         6         6         6        4         3         2         2         2         1         2                  £25
        Nov 1999                998,500               45       6        4       4        5         6         6         6        4         3         2         2         2         1         2                  £25
        Feb 2000              1,020,200               45       5        5       4        5         6         6         6        4         3         2         2         2         1         2                  £25
        May 2000              1,040,000               46       5        5       4        5         6         6         6        5         3         2         2         2         1         1                  £25
        Aug 2000              1,046,900               46       5        5       4        5         6         6         6        4         3         2         2         2         1         1                  £25
        Nov 2000              1,044,500               47       5        5       4        5         6         6         6        4         3         2         2         2         1         1                  £24
        Feb 2001              1,050,000               47       4        5       5        5         6         6         6        4         3         2         2         2         1         1                  £24
        May 2001              1,035,400               47       4        6       5        6         6         6         6        4         3         2         2         2         1         1                  £23
        Aug 2001              1,038,900               47       4        6       5        6         6         6         6        5         3         2         2         1         1         1                  £24
        Nov 2001              1,054,800               47       4        6       5        6         6         6         6        5         3         2         2         1         1         1                  £23
        Feb 2002              1,065,700               47       4        6       5        6         6         6         6        5         3         2         2         1         1         1                  £23
        May 2002              1,077,000               47       3        6       5        6         6         6         6        5         3         2         2         1         1         1                  £23
        Aug 2002              1,072,000               48       3        6       5        5         6         6         6        5         3         2         2         1         1         1                  £23
        Nov 2002              1,079,500               48       3        6       5        6         6         6         6        5         3         2         2         1         1         1                  £23
        Feb 2003                988,900               49       2        6       4        5         6         6         5        5         3         2         2         1         1         1                  £23

         Mar 2003               996,700               49       2        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         Apr 2003               997,400               50       2        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         May 2003               997,600               50       2        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         Jun 2003               998,600               50       2        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
          Jul 2003              997,600               50       2        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         Aug 2003               999,600               50       3        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         Sep 2003             1,006,300               49       3        6       4        5         6         6         5        4         3         2         2         1         1         1                  £23
         Oct 2003             1,008,100               49       3        6       5        5         6         6         5        4         3         2         2         1         1         1                  £23
         Nov 2003             1,005,200               49       4        6       5        5         6         6         5        4         3         2         2         1         1         1                  £23
         Dec 2003             1,005,400               49       4        6       5        5         6         6         5        4         3         2         2         1         1         1                  £23
         Jan 2004             1,006,000               48       4        6       5        6         6         6         5        4         3         2         2         1         1         1                  £23
         Feb 2004             1,008,200               48       4        6       5        6         6         6         5        4         3         2         2         1         1         1                  £23
         Mar 2004             1,010,800               47       5        6       5        6         6         6         5        4         3         2         2         1         1         1                  £23
         Apr 2004             1,013,600               47       5        6       5        6         6         6         5        4         3         2         1         1         1         1                  £23
         May 2004             1,016,300               47       5        6       5        6         6         6         5        4         3         2         1         1         1         1                  £23
         Jun 2004             1,019,300               46       5        6       5        6         6         6         5        4         3         2         1         1         1         1                  £23
          Jul 2004            1,022,700               46       6        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Aug 2004             1,026,900               46       6        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Sep 2004             1,028,800               46       6        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Oct 2004             1,031,000               46       6        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Nov 2004             1,041,100               46       6        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Dec 2004             1,045,400               45       7        6       5        6         7         6         5        4         3         2         1         1         1         1                  £24
         Jan 2005             1,050,000               46       7        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Feb 2005             1,055,200               45       7        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Mar 2005             1,061,500               45       7        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Apr 2005             1,068,100               45       8        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         May 2005             1,073,700               45       8        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Jun 2005             1,080,900               44       8        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
          Jul 2005            1,086,900               44       8        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Aug 2005             1,091,400               44       9        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Sep 2005             1,097,900               44       9        6       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Oct 2005             1,103,100               44       9        5       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Nov 2005             1,109,600               43       9        5       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Dec 2005             1,116,400               43      10        5       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Jan 2006             1,122,200               43      10        5       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Feb 2006             1,130,100               43      10        5       5        6         7         6         5        4         3         2         1         1         1         1                  £23
         Mar 2006             1,139,300               43      11        5       5        7         7         6         5        4         3         2         1         1         1         1                  £23
         Apr 2006             1,145,600               43      11        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         May 2006             1,152,100               42      11        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Jun 2006             1,158,600               42      11        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
          Jul 2006            1,164,200               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Aug 2006             1,169,700               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Sep 2006             1,173,500               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Oct 2006             1,172,600               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Nov 2006             1,177,900               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Dec 2006             1,171,400               42      12        5       5        7         7         6         5        4         3         2         1         1         1         1                  £22
         Jan 2007             1,168,000               42      13        5       5        7         7         6         5        3         2         2         1         1         1         1                  £22
         Feb 2007             1,174,300               42      13        5       5        7         7         6         5        3         2         2         1         1         1         1                  £22
         Mar 2007             1,185,600               42      13        5       5        7         7         6         5        3         2         2         1         1         1         1                  £22



  Notes:
  1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those new-scheme cases with either a Full Maintenance
  Calculation, or a Default Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis.

  2. The percentage of cases with a nil calculation/assessment will not exactly match Table 6. This is because cases with a nil assessment/calculation for which collection service activity (i.e. charges
  and/or receipts) also occurred in the preceding quarter (for example, the circumstance of the case changed over the quarter), are classed according to their collection service compliance status in
  Table 6. In this table, however, they are classified according to the value of their weekly assessment/calculation at the end of the period.

  3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

  4. '-' indicates a figure less than 0.5 per cent.

  5. Data prior to November 1995 is not currently available.

  6. Cases classed as nil assessed or nil calculated in this table comprise all cases in which the regular maintenance assessme nt at the end of the reporting period was zero. In certain circumstances, it
  is possible for cases with a nil assessment or calculation to have had maintenance due via the collection service in the prev ious quarter. For example, where a cases has become nil assessed during
  the reporting period, or if the regular assessment is zero, but arrears are outstanding.
 CSA Table 15b: Weekly Maintenance Liability (New Scheme)

 This table shows the number of cases with an assessment/calculation in bands according to the value of the weekly liability.

                                                                                                      Percentage of cases
                           Cases with                                                                                                                                                          Mean Liability
                          Calculation/                   £0.01-   £5.01- £10.01- £20.01- £30.01- £40.01- £50.01- £60.01- £70.01- £80.01- £90.01- £100.01- £110.01- £120.01                      (including nil
            Month         Assessment                £0    £5.00   £10.00 £20.00 £30.00 £40.00 £50.00 £60.00 £70.00 £80.00 £90.00 £100.00 £110.00 £120.00 & over                                     liabilities)

 New Scheme
      Mar 2003                     200              46      11        1       3        7       10         9         3         4         2        2         2         1        0         0                  £34
       Apr 2003                    900              24      19        1       4        9       13        11         7         4         3        2         1         1        0         1                  £33
      May 2003                   2,800              22      20        1       4        9       12        11         8         5         3        2         1         1        0         1                  £34
       Jun 2003                  7,200              20      23        1       4        9       13        10         7         4         3        2         1         1        0         1                  £32
        Jul 2003                14,600              20      25        1       5       10       12        10         7         4         3        2         1         1        0         1                  £30
      Aug 2003                  22,400              20      26        1       5       10       12         9         6         4         3        1         1         0        0         1                  £29
      Sep 2003                  34,200              19      28        1       5       10       12         9         6         4         2        1         1         0        0         1                  £27
       Oct 2003                 46,300              19      29        1       5       11       12         9         6         3         2        1         1         0        0         1                  £27
      Nov 2003                  57,100              18      29        1       5       11       12         9         6         3         2        1         1         0        0         1                  £26
      Dec 2003                  65,400              18      29        1       5       11       12         9         6         3         2        1         1         0        0         1                  £26
       Jan 2004                 75,900              17      29        1       5       12       12         9         6         3         2        1         1         0        0         1                  £26
      Feb 2004                  86,000              17      30        1       5       12       12         9         5         3         2        1         1         0        0         1                  £26
      Mar 2004                  97,500              16      30        1       5       12       12         9         5         3         2        1         1         0        0         1                  £26
       Apr 2004                106,300              16      30        1       6       12       12         9         5         3         2        1         1         0        0         1                  £26
      May 2004                 114,900              15      31        1       6       12       12         9         5         3         2        1         1         0        0         1                  £25
       Jun 2004                123,700              15      31        1       6       12       12         9         5         3         2        1         1         0        0         1                  £25
        Jul 2004               131,400              14      31        1       6       12       12         9         6         3         2        1         1         0        0         1                  £25
      Aug 2004                 138,800              14      31        1       6       12       12         9         6         3         2        1         1         0        0         1                  £25
      Sep 2004                 146,800              14      31        2       6       12       12         9         6         3         2        1         1         0        0         1                  £25
       Oct 2004                154,800              14      31        2       6       12       12         9         6         3         2        1         1         0        0         1                  £25
      Nov 2004                 163,200              14      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
      Dec 2004                 169,800              14      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
       Jan 2005                178,400              15      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
      Feb 2005                 188,400              15      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
      Mar 2005                 198,600              15      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
       Apr 2005                208,700              15      31        2       6       11       12         9         6         3         2        1         1         0        0         1                  £25
      May 2005                 218,500              15      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £25
       Jun 2005                229,000              15      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £24
        Jul 2005               239,100              16      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £24
      Aug 2005                 249,400              16      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £24
      Sep 2005                 260,200              16      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £24
       Oct 2005                271,300              16      32        2       6       11       12         9         5         3         2        1         1         0        0         1                  £24
      Nov 2005                 284,000              16      32        2       6       11       12         8         5         3         2        1         1         0        0         1                  £24
      Dec 2005                 293,500              16      32        2       6       11       12         8         5         3         2        1         1         0        0         1                  £24
       Jan 2006                306,200              17      32        2       6       11       12         8         5         3         2        1         1         0        0         1                  £24
      Feb 2006                 318,400              17      32        2       5       11       12         8         5         3         2        1         1         0        0         1                  £24
      Mar 2006                 332,600              17      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
       Apr 2006                342,600              17      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      May 2006                 353,300              17      33        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
       Jun 2006                364,300              17      33        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
        Jul 2006               374,200              17      33        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Aug 2006                 383,800              17      33        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Sep 2006                 391,900              17      33        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
       Oct 2006                401,000              18      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Nov 2006                 411,600              18      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Dec 2006                 418,100              18      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
       Jan 2007                429,800              18      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Feb 2007                 443,700              19      32        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23
      Mar 2007                 459,900              19      31        2       5       10       11         8         5         3         2        1         1         0        0         1                  £23



Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those new-scheme cases with either a Full
Maintenance Calculation, or a Default Maintenance Decision. New -scheme cases being processed clerically are excluded from this a nalysis.

2. The percentage of cases with a nil calculation/assessment will not exactly match Table 6. This is because cases with a nil assessment/calculation for which collection service activity (i.e.
charges and/or receipts) also occurred in the preceding quarter (for example, the circumstance of the case changed over the q uarter), are classed according to their collection service compliance
status in Table 6. In this table, however, they are classified according to the value of their weekly assessment/calculation at the end of the period.

3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

4. '-' indicates a figure less than 0.5 per cent.

5. Data prior to November 1995 is not currently available.

6. Cases classed as nil assessed or nil calculated in this table comprise all cases in which the regular maintenance assessme nt at the end of the reporting period was zero. In certain
circumstances, it is possible for cases with a nil assessment or calculation to have had maintenance due via the collection s ervice in the previous quarter. For example, where a cases has
become nil assessed during the reporting period, or if the regular assessment is zero, but arrears are outstanding.
 CSA Table 15c: Weekly Maintenance Liability (Old Scheme)

 This table shows the number of cases with an assessment/calculation in bands according to the value of the weekly liability.

                                                                                                      Percentage of cases
                           Cases with                                                                                                                                                          Mean Liability
                          Calculation/                   £0.01-   £5.01- £10.01- £20.01- £30.01- £40.01- £50.01- £60.01- £70.01- £80.01- £90.01- £100.01- £110.01- £120.01                      (including nil
            Month         Assessment                £0    £5.00   £10.00 £20.00 £30.00 £40.00 £50.00 £60.00 £70.00 £80.00 £90.00 £100.00 £110.00 £120.00 & over                                     liabilities)

 Old Scheme
       Nov 1995                435,500              23      18        1       4        5         6        7         8         5         4        2         8         4        3         3                  £39
       Feb 1996                460,800              25      17        2       4        5         6        7         8         5         4        2         7         4        3         3                  £37
       May 1996                484,600              27      16        2       4        5         6        7         8         5         3        2         6         3        3         2                  £35
       Aug 1996                512,500              30      15        2       4        5         6        7         8         5         3        2         6         3        2         2                  £34
       Nov 1996                545,900              32      14        2       4        5         6        7         7         5         3        2         5         3        2         2                  £32
       Feb 1997                579,200              34      13        2       4        5         6        7         7         5         3        2         4         3        2         2                  £31
       May 1997                609,800              36      13        2       4        5         6        7         7         5         3        2         4         2        2         2                  £30
       Aug 1997                649,800              38      12        2       4        5         6        7         7         5         3        2         4         2        2         2                  £29
       Nov 1997                694,500              39      11        2       4        5         6        7         7         5         3        2         3         2        2         2                  £29
       Feb 1998                741,600              41      10        2       4        5         6        6         7         5         3        2         3         2        2         2                  £28
       May 1998                785,500              42       9        2       4        5         6        7         7         5         3        2         3         2        2         2                  £28
       Aug 1998                827,300              43       9        2       4        5         6        6         6         5         3        2         3         2        2         2                  £27
       Nov 1998                864,400              44       8        3       4        5         6        6         6         4         3        2         3         2        1         1                  £26
       Feb 1999                905,200              44       7        3       4        5         6        6         6         4         3        2         2         2        1         2                  £26
       May 1999                942,300              45       7        4       4        5         6        6         6         4         3        2         2         2        1         2                  £26
       Aug 1999                973,300              45       6        4       4        5         6        6         6         4         3        2         2         2        1         2                  £25
       Nov 1999                998,500              45       6        4       4        5         6        6         6         4         3        2         2         2        1         2                  £25
       Feb 2000              1,020,200              45       5        5       4        5         6        6         6         4         3        2         2         2        1         2                  £25
       May 2000              1,040,000              46       5        5       4        5         6        6         6         5         3        2         2         2        1         1                  £25
       Aug 2000              1,046,900              46       5        5       4        5         6        6         6         4         3        2         2         2        1         1                  £25
       Nov 2000              1,044,500              47       5        5       4        5         6        6         6         4         3        2         2         2        1         1                  £24
       Feb 2001              1,050,000              47       4        5       5        5         6        6         6         4         3        2         2         2        1         1                  £24
       May 2001              1,035,400              47       4        6       5        6         6        6         6         4         3        2         2         2        1         1                  £23
       Aug 2001              1,038,900              47       4        6       5        6         6        6         6         5         3        2         2         1        1         1                  £24
       Nov 2001              1,054,800              47       4        6       5        6         6        6         6         5         3        2         2         1        1         1                  £23
       Feb 2002              1,065,700              47       4        6       5        6         6        6         6         5         3        2         2         1        1         1                  £23
       May 2002              1,077,000              47       3        6       5        6         6        6         6         5         3        2         2         1        1         1                  £23

        Aug 2002             1,072,000              48       3        6       5        5         6        6         6         5         3        2         2         1        1         1                  £23
        Nov 2002             1,079,500              48       3        6       5        6         6        6         6         5         3        2         2         1        1         1                  £23
        Feb 2003               988,900              49       2        6       4        5         6        6         5         5         3        2         2         1        1         1                  £23
        Mar 2003               996,500              49       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Apr 2003               996,500              50       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        May 2003               994,800              50       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Jun 2003               991,400              50       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
         Jul 2003              983,000              50       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Aug 2003               977,200              51       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Sep 2003               972,100              51       2        6       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Oct 2003               961,700              51       2        6       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Nov 2003               948,100              51       2        6       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Dec 2003               940,000              51       2        7       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Jan 2004               930,100              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Feb 2004               922,200              51       2        7       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Mar 2004               913,300              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Apr 2004               907,300              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        May 2004               901,400              51       2        7       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Jun 2004               895,600              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
         Jul 2004              891,300              51       2        7       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Aug 2004               888,000              51       2        7       5        5         6        6         5         4         3        2         2         1        1         1                  £23
        Sep 2004               882,000              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Oct 2004               876,200              51       2        7       4        5         6        6         5         4         3        2         2         1        1         1                  £23
        Nov 2004               877,900              52       2        7       4        5         6        5         5         4         3        2         2         1        1         1                  £23
        Dec 2004               875,600              51       2        7       4        5         5        6         5         4         3        2         2         1        1         1                  £23
        Jan 2005               871,600              52       2        7       4        5         6        5         5         4         3        2         2         1        1         1                  £23
        Feb 2005               866,900              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        Mar 2005               862,900              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        Apr 2005               859,400              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        May 2005               855,200              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        Jun 2005               851,900              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
         Jul 2005              847,700              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        Aug 2005               842,000              52       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £23
        Sep 2005               837,700              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Oct 2005               831,700              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Nov 2005               825,700              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Dec 2005               822,900              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Jan 2006               816,000              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Feb 2006               811,700              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Mar 2006               806,700              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Apr 2006               803,100              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        May 2006               798,800              53       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Jun 2006               794,300              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
         Jul 2006              790,000              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Aug 2006               785,900              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Sep 2006               781,600              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Oct 2006               771,600              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Nov 2006               766,400              54       2        7       4        5         5        5         5         4         3        2         2         1        1         1                  £22
        Dec 2006               753,300              55       1        7       4        5         5        5         5         4         3        2         2         1        1         1                  £21
        Jan 2007               738,200              56       1        6       4        5         5        5         5         4         3        2         2         1        1         1                  £21
        Feb 2007               730,600              56       1        6       4        5         5        5         5         4         3        2         2         1        1         1                  £21
        Mar 2007               725,700              56       1        7       4        5         5        5         5         4         3        2         2         1        1         1                  £21


Notes:
1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those new-scheme cases with either a Full
Maintenance Calculation, or a Default Maintenance Decision. New -scheme cases being processed clerically are excluded from this a nalysis.

2. The percentage of cases with a nil calculation/assessment will not exactly match Table 6. This is because cases with a nil assessment/calculation for which collection service activity (i.e.
charges and/or receipts) also occurred in the preceding quarter (for example, the circumstance of the case changed over the q uarter), are classed according to their collection service compliance
status in Table 6. In this table, however, they are classified according to the value of their weekly assessment/calculation at the end of the period.

3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

4. '-' indicates a figure less than 0.5 per cent.

5. Data prior to November 1995 is not currently available.

6. Cases classed as nil assessed or nil calculated in this table comprise all cases in which the regular maintenance assessme nt at the end of the reporting period was zero. In certain
circumstances, it is possible for cases with a nil assessment or calculation to have had maintenance due via the collection s ervice in the previous quarter. For example, where a cases has
become nil assessed during the reporting period, or if the regular assessment is zero, but arrears are outstanding.
CSA Table 16: Telephony Performance

This table shows a breakdown of the outcome of all calls received by the Agency since April 2002 and the
average time to answer calls.

                                                                Apr 02-Mar 03            Apr 03 - Mar 04             Apr 04 - Mar 05            Apr 05 - Mar 06         Apr 06 - Mar 07
                                                               volumes     %             volumes      %              volumes      %             volumes      %          volumes      %

Overall Agency

Attempted customer calls                                              4,145,000                6,051,000                   5,738,000                 5,352,000                     5,141,000
Calls for which outcome not recorded                                     45,000                  145,000                      48,000                    42,000                         2,000
Calls for which outcome recorded                                      4,100,000                5,906,000                   5,689,000                 5,310,000                     5,139,000
   of which
       Calls that received an engaged/busy tone                    See note 8            498,000        8            126,000        2             50,000        1            60,000         1
       Calls otherwise ineffective                                 See note 8            355,000        6            210,000        4            134,000        3            99,000         2
       Calls abandoned/lost during the IVR process                  n/a  n/a             362,000        6            320,000        6            308,000        6           366,000         7
       Calls abandoned in the queue (post IVR)                 528,000    13           1,274,000       22            794,000       14            423,000        9           116,000         2
       Calls answered                                        3,121,000    76           3,417,000       58          4,240,000       75          4,396,000       83         4,498,000        88

Percentage of calls answered from the queue                                 86                         73                          84                          91                         97
Average answer time from queue                                          0:00:56                    0:02:15                     0:01:40                     0:00:59                    0:00:26


New System

Attempted customer calls to CS2 numbers                                     n/a                1,693,000                   2,922,000                 3,277,000                     3,694,000
Calls for which outcome not recorded                                        n/a                  125,000                      48,000                    42,000                                  -
Calls for which outcome recorded                                            n/a                1,568,000                   2,874,000                 3,235,000                     3,694,000
   of which
       Calls that received an engaged/busy tone                       n/a   n/a           39,000        2             36,000        1             43,000        1            15,000          -
       Calls otherwise ineffective                                    n/a   n/a           29,000        2             94,000        3             77,000        2            73,000         2
       Calls abandoned/lost during the IVR process                    n/a   n/a          362,000       23            320,000       11            308,000       10           366,000        10
       Calls abandoned in the queue (post IVR)                        n/a   n/a          246,000       16            406,000       14            254,000        8            82,000         2
       Calls answered                                                 n/a   n/a          891,000       57          2,018,000       70          2,554,000       79         3,157,000        85

Percentage of calls answered from the queue                                 n/a                        78                          83                          91                         97
Average answer time from queue                                              n/a                    0:02:22                     0:02:29                     0:01:21                    0:00:31


Old System

Attempted customer calls to CSCS numbers                              4,145,000                4,358,000                   2,815,000                 2,075,000                     1,447,000
Calls for which outcome not recorded                                     45,000                   20,000                           -                         -                         2,000
Calls for which outcome recorded                                      4,100,000                4,338,000                   2,815,000                 2,075,000                     1,445,000
   of which
       Calls that received an engaged/busy tone                    See note 8            459,000       11             90,000        3              7,000        0            45,000         3
       Calls otherwise ineffective                                 See note 8            326,000        8            115,000        4             57,000        3            26,000         2
       Calls abandoned in the queue (post IVR)                 528,000    13           1,028,000       24            389,000       14            170,000        8            34,000         2
       Calls answered                                        3,121,000    76           2,525,000       58          2,222,000       79          1,842,000       89         1,341,000        93

Percentage of calls answered from the queue                                 86                         71                          85                          92                         97
Average answer time from queue                                          0:00:56                    0:02:12                     0:00:56                     0:00:28                    0:00:14

Notes:
1. Total calls received excludes calls outside working hours.

2. Calls for which outcome not recorded, are those which were received but for which, due to problems with the management information system, the eventual outcome was not
recorded. Some of these calls would have been answered, and others would have been abandoned. The volume of such calls has decreased significantly in the last 3 years as
management information systems have improved.

3. Calls for which outcome recorded are those which were received and for which there is management information to track the eventual outcome.

4. Calls otherwise ineffective are those that result in a ring tone but no reply, fail due to network technical problems, or are answered by a BT message but do not connect to the CSA
system.

5. IVR denotes the automated touch tone part of the process where customers enter their details via the telephone key pad. Once callers have cleared this part of the process, they
enter a queue to be answered by a member of staff. There is no IVR process on the old system.

6. Calls abandoned in the queue refers to calls that were abandoned once in a queue to be answered by staff.

7. The percentage of calls answered that were available to staff to answer refers to calls answered as a proportion of those that were connected to the queue for an agent (post IVR for
calls to the new system).

8. It is not possible to break down ineffective calls into those that did or did not receive an engaged tone for old system calls in 2002/3.

9. The figures exclude new system (CS2) calls received between April 2003 and June 2003 (of which there were 225,000) as the Agency does not hold disaggregated management
information as to the outcome of these calls.

10. '-' indicates a figure less than 0.5 per cent or less than 500.

11. Volumes are rounded to the nearest thousand, and percentages to the nearest whole percent.

12. The figures included in this table do not themselves have National Statistics status, but are included in this publication in order to give a fuller picture of the Agency's performance.
CSA Table 17: Accuracy of Maintenance Calculations and Assessments

This table shows the proportion of maintenance decisions (calculations or assessments)
carried out in the reporting period that were checked and found to be accurate to the
nearest penny. Figures are given on a rolling 12 month basis. This relates to the
Secretary of State target for 2006/07 on Accuracy.

                            New           Old
    12 months to         Scheme       Scheme

          Mar-04               82           86
          Mar-05               75           78
          Jun-05               76           77
          Sep-05               76           78
          Dec-05               79           79
          Mar-06               81           84
          Jun-06               81           85
          Sep-06               81           85
          Dec-06               81           84
          Mar-07               79           83

Notes:
1. The Secretary of State target for 2006/07 on Accuracy states that: by 31 March
2007, accuracy on the last decision made for all new or old scheme maintenance
calculations carried out and checked in the previous 12 months will be correct to the
nearest penny in at least 87 per cent of cases.

2. Percentages are rounded to the nearest whole percent.

3. The figures included in this table do not themselves have National Statistics
status, but are included in this publication in order to give a fuller picture of the
Agency's performance.
CSA Table 18: Appeals performance

This table shows the number of appeals cleared, and the average time to complete stage 1, and stage 3 of the Appeals process. The Agency published
a client service standard in the 2006 Client Charter. It states that:
Stage 1 of the appeals process (where the Agency either revises the decision, or submits the appeal to the Tribunal Service f or action) will take an
average of 10 weeks.
Stage 2 of the appeals process (where the Tribunal service deals with the appeal) will take an average of 19 weeks.
Stage 3 of the appeals process (when the Agency revises the child maintenance decision if necessary) will take an average of 1 week.


                                      May 2005-        June 2005-    July 2005-     Aug 2005-     Sep 2005 -     Oct 2005-     Nov 2005 -     Dec 2005-       Jan 2006 - Feb 2006 - Mar 2006 - Apr 2006 -
                                      April 2006        May 2006     June 2006       July 2006     Aug 2006      Sept 2006      Oct 2006      Nov 2006         Dec 2006 Jan 2007 Feb 2007 Mar 2007

Stage 1: Client Appeals made to the Agency will be submitted to The Appeals Service or have the decision revised

Number of appeals cleared                    7,500          7,500         7,500          7,500         7,600          7,700         7,700          7,600          7,500      7,500      7,400     7,200
Average clearance time:
  days                                           60            60             60            60             60            60             60            60             60         60         59        60
  weeks                                           9             9              9             9              9             9              9             9              9          9          8         9

Stage 3: Appeal tribunal decisions will be impacted (if appropriate) on the clients maintenance calculation by the Agency

Number of appeals cleared                    3,800          3,800         3,800          3,800         3,900          4,000         4,000          4,100          4,100      4,200      4,200     4,200
Average clearance time:
  days                                             3             3             3              3             3              3             2                2           2          2          2          2
  weeks                                            -             -             -              -             -              -             -                -           -          -          -          -


Notes:

1. Appeals performance is reported on a 12-month rolling basis.

2. Data is only available from May 2005.

3. Volumes are rounded to the nearest 100.

4. Stage 2 of the appeals process is covered by a Service Level Agreement between the Child Support Agency and the Tribunal S ervice - which
states that the average time between the Tribunals Service receiving the appeal papers and notifying the decision should be n o more than 19
weeks. Management information is being developed to monitor performance against this Service Level Agreement.

5. The figures included in this table do not themselves have National Statistics status, but are included in this publication in order to give a fuller
picture of the Agency's performance.
CSA Table 19.1: Staffing

This table shows the number of staff employed by the Agency, on a
full-time equivalent basis.

                       Number of full-time
         Month           equivalent staff

   Feb 2004                        10,900
   Mar 2004                        11,000
   Apr 2004                        11,000
   May 2004                        10,900
   Jun 2004                        10,800
    Jul 2004                       10,600
   Aug 2004                        10,500
   Sep 2004                        10,300
   Oct 2004                        10,100
   Nov 2004                        10,100
   Dec 2004                        10,000
   Jan 2005                        10,000
   Feb 2005                         9,900
   Mar 2005                        10,000
   Apr 2005                        10,000
   May 2005                        10,000
   Jun 2005                        10,000
    Jul 2005                       10,000
   Aug 2005                        10,100
   Sep 2005                        10,300
   Oct 2005                        10,500
   Nov 2005                        10,700
   Dec 2005                        10,600
   Jan 2006                        10,700
   Feb 2006                        10,800
   Mar 2006                        11,000
   Apr 2006                        11,100
   May 2006                        11,200
   Jun 2006                        11,300
    Jul 2006                       11,400
   Aug 2006                        11,500
   Sep 2006                        11,400
   Oct 2006                        11,600
   Nov 2006                        11,600
                 (2)
   Dec 2006                             .
                 (2)
   Jan 2007                             .
   Feb 2007                        11,400


Notes:

1. The above figures show the number of staff employed by the Agency on a full -time
equivalent basis, using methodology prescribed by the Office for National Statistics.
This methodology is based on the principle that departments „should count the
number of employees with an employment contract who are being paid by the
organisation at the reference date‟. This therefore includes staff on paid maternity
leave and paid sickness leave, as well as staff on short-term unpaid leave where that
leave is for a period smaller than their pay period.

2. Figures for December 2006 and January 2007 - this information is currently
unavailable.

3. Figures are rounded to the nearest hundred.

4. The figures included in this table do not themselves have National Statistics status,
but are included in this publication in order to give a fuller picture of the Agency's
performance.
CSA Table 19.2: Staff turnover

This table gives two indicative measures of staff turnover within the
Agency: one measures all staff who leave the CSA, the other
excludes staff who move to another part of DWP, staff who leave at
the end of a fixed term contract and all staff employed on a temporary
basis. Both measures are calculated as the number of staff members
who leave the Agency on a rolling 12 month basis, as a percentage of
the average staff employed during the period.


                  Leavers over the period as a % of average staff
                           employed during the period

                 All leavers. Includes those     Excludes those moving
  12             moving from CSA to other        from CSA to DWP and
                                           (1)                       (2)
months to                   parts of DWP               contract ends

Jan 2005                                  17                           11
Feb 2005                                  17                           11
Mar 2005                                  17                           11
Apr 2005                                  17                           12
May 2005                                  17                           12
Jun 2005                                  17                           11
 Jul 2005                                 17                           11
Aug 2005                                  17                           11
Sep 2005                                  16                           10
Oct 2005                                  16                           10
Nov 2005                                  15                            9
Dec 2005                                  15                           10
Jan 2006                                  15                            9
Feb 2006                                  14                            9
Mar 2006                                  15                            9
Apr 2006                                  14                            8
May 2006                                  14                            8
Jun 2006                                  14                            8
 Jul 2006                                 14                            9
Aug 2006                                  15                            9
Sep 2006                                  16                            9
Oct 2006                                  16                            9
Nov 2006                                  16                            9
Dec 2006                                  16                            9
Jan 2007                                  16                            9



Notes:

1. The first column of figures defines leavers as staff who have left the CSA
regardless of the reason for leaving, including those who have moved to a post
within the DWP or another DWP agency as well as those who have left the CSA
for posts outside the department. The measure also includes staff who were
unpaid at the time of leaving and is therefore not strictly consistent with the Office
for National Statistics staffing definition used in Table 19.1. This measure is
specific to the CSA and these figures are therefore presented on a purely
indicative basis.

2. The second column excludes certain categories of leavers: inter-DWP
transfers, those leaving as a result of a managed exit, expiry of a Fixed Term
Appointment or privatisation of function which is a standard DWP measure and
allows for comparison across the Department of the rate of unmanaged exits
where the leaver chooses to leave DWP and its agencies. Only staff leaving for
the following reasons are included:
the following reasons are included:

• Retirement - Minimum age
• Retirement - Above minimum age
• Retirement - Ill Health
• Death in service
• Dismissal - Disciplinary
• Voluntary resignation
• Transfer to Industrial CS
• Discharge - inefficiency during provisional period
• Transfer to Diplomatic Service, etc • Health appointment case
• Actuarially reduced retirement
• Transfer to OGD
• Dismissal inefficiency - w/o compensation
• Dismissal - disciplinary with compensation
• Dismissal - disciplinary w/o compensation
• Transfer to Non Civil Service Public Sector
• Dismissal for inefficiency - with full compensation
• Dismissal for inefficiency - with partial compensation

3. Both columns of figures are measured as the number of full-time equivalent
staff who left the CSA in each twelve month period, as a percentage of the
average staff employed during the period.

4. Figures for the most recent months are provisional, and may be subject to
retrospective revisions.

5. Figures are rounded to the nearest whole percent.

6. The figures included in this table do not themselves have National Statistics
status, but are included in this publication in order to give a fuller picture of the
Agency's performance.
CSA Table 19.3: Sickness Absence

This table shows the average number of days lost due to sickness per FTE staff
member per year, on a rolling 12 month basis.

                         Number of
12 months to              days lost

    Feb 2004                   15.4
    Mar 2004                   15.6
    Apr 2004                   15.8
    May 2004                   16.0
    Jun 2004                   15.9
     Jul 2004                  16.0
    Aug 2004                   15.9
    Sep 2004                   15.8
    Oct 2004                   15.8
    Nov 2004                   15.7
    Dec 2004                   15.8
    Jan 2005                   15.9
    Feb 2005                   16.0
    Mar 2005                   15.9
    Apr 2005                   15.5
    May 2005                   15.2
    Jun 2005                   15.1
     Jul 2005                  14.7
    Aug 2005                   14.2
    Sep 2005                   13.8
    Oct 2005                   13.4
    Nov 2005                   13.0
    Dec 2005                   12.5
    Jan 2006                   11.8
    Feb 2006                   11.7
    Mar 2006                   12.0
    Apr 2006                   12.0
    May 2006                   12.0
    Jun 2006                   11.9
     Jul 2006                  12.0
    Aug 2006                   12.1
    Sep 2006                   11.9
    Oct 2006                   12.0
    Nov 2006                   12.3
                (6)
    Dec 2006                       .
                (6)
    Jan 2007                       .
    Feb 2007                   12.8

Notes:

1. The above figures show the average number of absent days taken due to sickness by each
full-time equivalent member of the Agency's staff per twelve months.

2. Full-time equivalent staff is defined here as all staff, paid or unpaid, that were employed by the
Agency during the rolling twelve months. This includes those on maternity and paternity leave
and short term unpaid leave. Note that this differs slightly from the methodology used to
calculated staffing numbers in table 19.1, but is consistent with the methodology used for the
DWP's Sick Absence Model.

3. Figures are rounded to the nearest 0.1 days.

4. The figures included in this table do not themselves have National Statistics status, but are
included in this publication in order to give a fuller picture of the Agency's performance.

5. Data from April 2005 onwards comes from the new DWP staff management system, SIS. Data
up to the end of March 2005 was from the DWP's old staff management system, FAMIS.
Although care has been taken to ensure that these systems are compatible, data is not strictly
comparable across both systems. Figures provided are calculated using standard DWP
methodology and is therefore consistent with other DWP businesses.

6. Figures for December 2006 and January 2007 - this information is currently unavailable.
CSA Table 19.4: Administration Costs


This table shows Agency administration spend from 1993/94 onwards



                           Net administration
                                 costs = total
                                   aggregate        Agency spend      Modernisation
Financial Year               contribution £m               £m (1)      spend £m (2)

1993/94                                  139.1             139.1                  .
1994/95                                  192.4             192.4                  .
1995/96                                  199.3             199.3                  .
1996/97                                  224.5             224.5                  .
1997/98                                  225.9             225.9                  .
1998/99                                  231.2             231.2                  .
1999/00                                  266.7             260.3                6.4
2000/01                                  298.3             250.0               48.3
2001/02                                  361.9             290.4               71.5
2002/03                                  428.9             294.3              134.6
2003/04                                  451.6             323.0              128.6
                                                              . (2)              . (2)
2004/05                                  425.6
                                                              . (2)              . (2)
2005/06                                  465.2


Notes:

1. Figures reported in the Agency's Annual Report and Accounts and include DWP
costs apportioned to the Child Support Agency.

2. Modernisation spend on Child Support Reform, previously included in DWP
Headquarters Accounts. Due to a change in financial Policy endorsed by National
Audit Office these costs will in future be shown in the Agency Annual Accounts. The
2005-06 accounts have been restated to reflect this changed policy and the restated
comparatives included in the 2005-06 audited accounts.

3. The 1993/94 accounts were unaudited

4. Figures are rounded to the nearest 0.1 million
CSA Table 19.5: Maintenance Collected and Maintenance Direct Arranged

This table shows the total amount of maintenance collected by the Agency and the estimated
value of Maintenance Direct arrangements in place from April 2003 onwards.



                                                  Estimated value of
                                                 Maintenance Direct
                 Maintenance Collected        arrangements in place               Total amount
Month                           £m(1,2)                      £m(3,4)    collected/arranged £m

1993/94                              14.9                           .                            .
1994/95                              74.2                           .                            .
1995/96                             134.5                           .                            .
1996/97                             213.2                           .                            .
1997/98                             306.2                           .                            .
1998/99                             393.4                           .                            .
1999/00                             460.7                           .                            .
2000/01                             502.6                           .                            .
2001/02                             528.5                           .                            .
2002/03                             572.5                           .                            .

Apr-03                               47.4                       18.6                      66.1
May-03                               50.1                       18.5                      68.6
Jun-03                               48.7                       18.4                      67.1
Jul-03                               50.1                       18.1                      68.2
Aug-03                               46.6                       17.9                      64.6
Sep-03                               48.6                       17.9                      66.5
Oct-03                               48.7                       17.8                      66.5
Nov-03                               45.7                       17.6                      63.3
Dec-03                               47.6                       17.5                      65.1
Jan-04                               49.2                       17.4                      66.6
Feb-04                               43.8                       17.3                      61.1
Mar-04                               53.7                       17.2                      71.0
Apr-04                               46.5                       17.2                      63.7
May-04                               41.2                       17.2                      58.4
Jun-04                               56.7                       17.1                      73.8
Jul-04                               48.9                       17.1                      66.0
Aug-04                               47.5                       17.2                      64.6
Sep-04                               47.6                       17.2                      64.8
Oct-04                               48.2                       17.2                      65.4
Nov-04                               47.8                       17.3                      65.1
Dec-04                               47.5                       17.5                      65.1
Jan-05                               48.6                       17.7                      66.3
Feb-05                               45.6                       17.8                      63.4
Mar-05                               58.6                       18.0                      76.6
Apr-05                               49.0                       18.2                      67.2
May-05                               47.5                       18.5                      66.0
Jun-05                               51.5                       18.7                      70.2
Jul-05                               49.0                       18.9                      67.9
Aug-05                               50.4                       19.1                      69.5
Sep-05                               46.8                       19.3                      66.2
Oct-05                               49.3                       19.6                      68.9
Nov-05                               52.3                       19.8                      72.1
Dec-05                               47.2                       20.1                      67.4
Jan-06                               51.0                       20.4                      71.4
Feb-06                               46.3                       20.7                      67.0
Mar-06                               53.7                       21.0                      74.7
Apr-06                               45.6                       21.3                      67.0
May-06                               52.4                       21.7                      74.1
Jun-06                               51.7                       22.1                      73.8
Jul-06                               52.0                       22.6                      74.5
Aug-06                               51.2                       23.0                      74.1
Sep-06                               50.0                       23.3                      73.2
Oct-06                               52.2                       23.5                      75.7
Nov-06                               50.9                       23.7                      74.6
Dec-06                               46.7                       23.8                      70.5
Jan-07                               49.8                       23.8                      73.6
Feb-07                               49.9                       23.9                      73.8
Mar-07                               53.5                       24.2                      77.7


Notes:

1. The amount of maintenance received is that collected via the CSA collection service. This
includes both clerical and system payments.

2. Monthly amounts of maintenance collected will not sum to the financial year figures
published in the Annual Accounts as they do not include end year adjustments.

3. The value of Maintenance Direct arrangements in place shows the value of the
assessments that the Agency has made i.e. the recommended amount to be paid to the
Parent With Care by the Non-Resident Parent. This value is an estimate because it is not
possible to calculate, for every day of the year, the value of Maintenance Direct
arrangements in place at that point in time. However, it is possible to calculate the value of
weekly Maintenance Direct arrangements in place at the end of each month and derive a full
monthly estimate from that.

4. Money relating to Maintenance Direct arrangements is not collected directly by the
Agency. As such, the arrangement in place is the best estimate of the money being paid by
the Non-Resident Parent.

5. Figures are rounded to the nearest 0.1 million.
CSA Table 20: Clerical Caseload

This table shows the total number of cases from the new computer system
that were being processed clerically in each month.

                      Number of
                    new-scheme
         Month     clerical cases

   Mar 2005               10,000
   Apr 2005               11,000
   May 2005               12,000
   Jun 2005               13,000
    Jul 2005              13,000
   Aug 2005               14,000
   Sep 2005               14,000
   Oct 2005               15,000
   Nov 2005               16,000
   Dec 2005               16,000
   Jan 2006               17,000
   Feb 2006               17,000
   Mar 2006               19,000
   Apr 2006               20,000
   May 2006               21,000
   Jun 2006               21,000
    Jul 2006              22,000
   Aug 2006               23,000
   Sep 2006               23,000
   Oct 2006               24,000
   Nov 2006               25,000
   Dec 2006               25,000
   Jan 2007               26,000
   Feb 2007               27,000
   Mar 2007               28,000


Notes:

1. The above figures show the number of cases that were being progressed
clerically having initially been processed by the new computer system (CS2). This
includes new scheme cases and old scheme cases that had been migrated to the
new computer system. Old scheme cases being clerically progressed from the old
computer system (CSCS) are not included here.

2. Note that the figures for the most recent months are provisional, and may be
subject to minor retrospective revisions.

3. Figures are rounded to the nearest thousand.

4. The figures included in this table do not themselves have National Statistics
status, but are included in this publication in order to give a fuller picture of CSA
performance.
 CSA Table 21: Enforcement processes undertaken

 This table shows the total volume of different enforcement actions undertaken by the Agency over
 twelve month periods.

                                                                    Financial year             Previous year Year to date
                                                                Apr 2004 - Apr 2005 -             Feb 2005 -   Feb 2006 -
                                                                 Mar 2005     Mar 2006              Jan 2006    Jan 2007

 Total processes undertaken                                         17,025         27,440               25,390      34,015

 England & Wales
   Liability orders granted                                           7,300        10,465                9,895      12,490
   Distress actions                                                   4,765         9,225                8,040      12,985
   County Court Judgement orders                                      1,315         2,330                2,295       1,840
   3rd Party Debt orders                                              1,235         1,710                1,670       1,995
   Charging orders                                                      845         1,335                1,300       1,685

 Scotland
   Liability orders granted                                             460           780                     710     845
   Attachments                                                          120           125                     140     255
   Arrestments                                                          475           450                     435     615
   Bills of Inhibition                                                  250           575                     470     850

 England & Wales and Scotland
   Suspended committal sentences                                        225           390                     380     385
   Committal Sentences                                                    5            15                      15      40
   Suspended driving licence disqualification sentences                  25            35                      35      30
   Driving licence disqualification sentences                             5             5                       5       5

Notes:

1. A liability order is a document obtained from the court showing that they legally recognise that the
debt is owing. This is the same in both England & Wales and Scotland. This is required before the
Agency can use litigation powers (Diligence in Scotland).

2. Distress actions refers to bailiff actions in England & Wales. This is where, once the debt has been
legally recognised, the Agency has passed the debt to a bailiff company for collection (or equivalent).

3. County Court Judgement orders apply only to England & Wales. Registers the person with a
County Court Judgement Order, which remains on their credit record for six years.

4. Third Party Debt orders in England & Wales instruct a third party to pay any funds owed to, or held
on behalf of, the non-resident parent to the Agency instead. In practice this is typically used for banks
and building societies.

5. Charging orders in England & Wales are where a County Court Order for the legally recognised
debt is attached to the equity in the non-resident parent‟s property. They are then unable to re -
mortgage or sell the property without satisfying the debt. If they satisfy the debt by other means the
charge is removed.

6. Attachments refer to actions taken by Sheriff Officers in Scotland on the Agency's instruction to
attach certain goods and remove for auction if the debt is not settled.

7. Arrestments refer to actions taken by Sheriff Officers in Scotland on the Agency's instruction to
serve an arrestment on a third party holding funds owed to, or held on behalf of, the non -resident
parent to pay to the Agency instead. In practice this is typically used for banks and building societies.

8. Bills of Inhibition in Scotland do not attach directly to the non -resident parent's property, but are a
personal prohibition preventing heritable property being transferred, alienated or disposed of by the
non-resident parent.

9. Note that the figures for the most recent months are provisional, and may be subject to
retrospective revisions.

10. Figures are rounded to the nearest five.

11. The figures included in this table do not themselves have National Statistics status, but are
included in this publication in order to give a fuller picture of the Agency's performance.
CSA Table 22a: Debt

This table shows the Agency's gross debt at the end of each financial year, and
breaks down this figure into how collectable this debt is.

                                                            Apr 99 -       Apr 00-     Apr 01 -      Apr 02-         Apr 03 -      Apr 04-     Apr 05 -
                                                             Mar 00        Mar 01       Mar 02       Mar 03           Mar 04       Mar 05       Mar 06

Overall Agency

Total gross debt outstanding at year end (£bn)                   2.1           2.3          2.5             2.7          3.0           3.3          3.5
   of which
      Possibly uncollectable (£bn)                               0.2           0.2          0.1             0.4          0.6           n/a          0.2
      Probably uncollectable (£bn)                               1.4           1.7          1.9             1.9          2.0           2.0          1.9
      Collectable (£bn)                                          0.5           0.4          0.5             0.4          0.4           1.3          1.4

  Notes:
  1. Figures are rounded to the nearest £0.1bn.

  2. "Possibly Uncollectable" debt refers to amounts outstanding which the debt analysis exercise
  revealed some uncertainty over whether it will be collected. The amounts are considered doubtful
  where, for example, payments have been infrequent or it has not been possible to establish an arrears
  agreement or impose a deduction of earning order.

  3. "Probably Uncollectable" debt refers to the amount outstanding which the debt analysis exercise
  revealed is likely to be very difficult to collect due, for example, to the lack of contact with, or the
  personal circumstance of, the non-resident parent. In many of these cases the Agency has suspended
  recovery action until such time as the individual‟s circumstances change.

  4. "Collectable" debt refers to the amount outstanding which the debt analysis exercise revealed is
  likely to be collected. This takes into account factors such as regular contact with the non-resident
  parent, where regular payments are being made or an arrears agreement has been set up.

  5. Information for possibly uncollectible from 99/00 to 2003/04 is based upon the results of the annual
  Agency debt analysis exercise. From 2005/06 a provision has been included in the annual accounts to
  reflect the fact that the Agency may not collect an element of the possibly uncollectable debt, the
  accounts for 2004/05 have been restated on this basis, please refer to 2005/06 Annual Report and
  Accounts. Therefore the possibly uncollectable figures for 2004/05 and 2005/06 are based upon the
  provision in the accounts only, hence the increase in collectable debt in these years.

  6. The figures included in this table do not themselves have National Statistics status, but are included
  in this publication in order to give a fuller picture of the Agency's performance.




CSA Table 22b: Debt

This table shows the Agency's gross debt at the end of each financial year, and
breaks down this figure into how much is attributable to cases on the new
computer system (CS2) and cases on the old computer system (CSCS).

                                                            Apr 99 -       Apr 00-     Apr 01 -      Apr 02-         Apr 03 -      Apr 04-     Apr 05 -
                                                             Mar 00        Mar 01       Mar 02       Mar 03           Mar 04       Mar 05       Mar 06

Overall Agency

Total gross debt outstanding at year end (£bn)                   2.1           2.3          2.5             2.7          3.0           3.3          3.5
   of which
      New system (£bn)                                              .             .            .               .         0.4           0.8          1.2
      Old system (£bn)                                           2.1           2.3          2.5             2.7          2.6           2.5          2.3

Notes:
1. Figures are rounded to the nearest £0.1bn.

2. "New System" refers to debt associated with cases operating on the new computer system (CS2) at
the end of the financial year.

3. "Old System" refers to debt associated with cases operating on the old computer system (CSCS) at
the end of the financial year.

4. The figures included in this table do not themselves have National Statistics status, but are included
in this publication in order to give a fuller picture of the Agency's performance.



CSA Table 22c: Debt

This table shows the growth in the Agency's total gross debt figure, relative to
the previous financial year.

                                                           Apr 00-      Apr 01 -      Apr 02-      Apr 03 -        Apr 04-      Apr 05 -     Apr 06 -
                                                           Mar 01       Mar 02        Mar 03       Mar 04          Mar 05       Mar 06       Mar 07

Overall Agency

Debt growth relative to previous financial year (£m)            246          216          221           233             272          242          242
Average monthly debt growth (£m)                                 20           18            18            19             23           20           20

  Notes:
  1. Figures are rounded to the nearest £1m.

  2. The figures included in this table do not themselves have National Statistics status, but are included in this publication in
  order to give a fuller picture of the Agency's performance.
CSA Table 23: Age of Non-resident Parent by age of Parent/Person with Care: March 2007

This table shows the age breakdowns of the non-resident parents and parent/ person with care in cases with an assessment or
calculation.

                                                                                                   Non-resident parent
      Parent/Person            Total     % of     Unknown        Under          20-24      25-29      30-34       35-39     40-44     45-49   50-54     55 &
      with Care                          total                      20                                                                                  over

Overall Agency

      Total               1,185,600                   3,400       4,200         50,600   109,700    171,700    269,000    277,300   175,000   76,700   48,100
      % of total                                          -           -              4         9         14         23         23        15        6        4

      Unknown                   400          -          200           -              -         -          -          -          -         -        -        -
      Under 20               11,700          1            -       2,900          6,900     1,400        300        100        100         -        -        -
      20-24                  83,800          7          100       1,200         35,000    32,700      9,400      3,600      1,300       400      100      100
      25-29                 147,100         12          300         100          6,900    57,000     52,800     20,400      6,800     2,000      500      300
      30-34                 205,100         17          400           -          1,200    13,000     75,200     79,200     25,700     7,600    2,000    1,000
      35-39                 277,800         23          800           -            400     3,900     24,900    116,800     93,600    26,900    7,100    3,400
      40-44                 251,500         21          800           -            200     1,000      6,500     37,100    112,600    67,000   17,600    8,700
      45-49                 138,300         12          400           -            100       400      1,500      8,600     29,500    56,700   28,200   13,000
      50-54                  49,800          4          300           -              -       200        600      2,000      5,600    11,100   17,300   12,600
      55 & over              20,300          2          200           -              -       100        500      1,200      2,200     3,300    3,800    9,000

      Average Age of :
      Non-resident Parent                                                          39 years
      Parent/Person with Care                                                      37 years


New Scheme

      Total                 459,900                     200       4,200         46,500    73,600     82,500    101,000     84,000    43,200   16,000    8,500
      % of total                                          -           1             10        16         18         22         18         9        3        2

      Unknown                   300          -          100           -              -         -          -          -          -         -        -        -
      Under 20               11,700          3            -       2,900          6,900     1,400        300        100        100         -        -        -
      20-24                  73,900         16            -       1,200         32,100    27,500      8,300      3,100      1,100       400      100      100
      25-29                  84,600         18            -         100          5,900    33,200     27,700     11,800      4,100     1,200      400      200
      30-34                  84,000         18            -           -          1,100     7,900     30,500     29,600     10,500     3,100      800      400
      35-39                  93,800         20            -           -            400     2,500     11,500     39,100     28,600     8,400    2,300    1,100
      40-44                  69,000         15            -           -            200       700      3,000     13,100     29,600    15,900    4,400    2,100
      45-49                  30,200          7            -           -            100       300        700      2,900      7,600    11,200    5,100    2,300
      50-54                   9,000          2            -           -              -       100        300        700      1,600     2,300    2,500    1,600
      55 & over               3,500          1            -           -              -       100        200        600        700       700      500      700

      Average Age of :
      Non-resident Parent                                                          36 years
      Parent/Person with Care                                                      33 years


Old Scheme

      Total                 725,700                   3,200                 -    4,000    36,000     89,100    167,900    193,300   131,800   60,600   39,600
                                                          1             -            1         8         19         37         42        29       13        9

      Unknown                   100          -            -                 -        -         -          -          -          -         -        -        -
      Under 20                    -          -            -                 -        -         -          -          -          -         -        -        -
      20-24                   9,900          1          100                 -    2,900     5,300      1,100        500        100         -        -        -
      25-29                  62,500          9          300                 -    1,000    23,800     25,100      8,600      2,700       800      200      100
      30-34                 121,100         17          400                 -      100     5,100     44,700     49,600     15,100     4,500    1,100      500
      35-39                 183,900         25          800                 -        -     1,400     13,400     77,700     65,000    18,500    4,900    2,300
      40-44                 182,500         25          800                 -        -       300      3,500     24,000     83,000    51,100   13,200    6,600
      45-49                 108,100         15          400                 -        -       200        800      5,700     21,800    45,500   23,100   10,700
      50-54                  40,700          6          300                 -        -       100        300      1,300      4,100     8,800   14,900   11,100
      55 & over              16,800          2          200                 -        -         -        300        600      1,500     2,600    3,300    8,300

      Average Age of :
      Non-resident Parent                                                          41 years
      Parent/Person with Care                                                      39 years


Notes:

1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance
Assessment; plus those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-
scheme cases being processed clerically are excluded from this analysis

2. This table relates to cases. Therefore, individuals included in more than one case are included multiple times.

3. Volumes are rounded to the nearest hundred and percentages to the nearest whole percent.

4. '-' indicates a figure less than 50 or a percentage less than 0.5.

5. Some non-resident parents and parents with care do not have a date of birth recorded on the Agency's computer systems. These
people are show as "Unknown".
CSA Table 24: Gender of Non-resident Parent and Parent/Person with Care: March 2007

This table shows the gender breakdowns of the non-resident parent and
parent/ person with care in cases with an assessment or calculation.

                          Non-resident parent                   Parent/Person with care
                                            %                                        %

Overall Agency

   Total                   1,185,600           100                1,185,600         100

   Male                    1,117,300            94                   64,600           5
   Female                     65,000             5                1,120,700          95
   Unknown                     3,400             -                      400           -


New Scheme

   Total                     460,000           100                  459,900         100

   Male                      428,900            93                   30,500           7
   Female                     30,900             7                  429,100          93
   Unknown                       200             -                      300           -

Old Scheme

   Total                     725,700           100                  725,800         100

   Male                      688,400            95                   34,100           5
   Female                     34,100             5                  691,600          95
   Unknown                     3,200             -                      100           -


Notes:

1. The table above includes those old-scheme cases with either a Full Maintenance
Assessment or an Interim Maintenance Assessment; plus those new-scheme cases with
either a Full Maintenance Calculation, or a Default Maintenance Decision. New-scheme
cases being processed clerically are excluded from this analysis

2. This table relates to cases. Therefore, individuals included in more than one case are
included multiple times.

3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

4. '-' indicates a percentage less than 0.5.
CSA Table 25: Region of residence of Non-resident Parent by region of residence of Parent/Person with Care: March 2007

This table shows the regional breakdowns of the non-resident parent and parent/person with care in cases with an
assessment or calculation.

                                                                                                                   Non-resident Parent

                                                           Northern
                                                        Ireland/ Isle      North     North Yorkshire/    East    West                                    South    South                Not in
  Parent/Person with Care             Total   % Unknown      of Man         East     West Humberside Midlands Midlands            Eastern    London       East    West Wales Scotland the UK

Overall Agency

  Total                           1,185,600         3,600       1,400     75,100 164,300       114,500     84,100      111,900    90,500     111,500   138,100   100,500 73,500 110,100    6,600
  %                                                     -           -          6      14            10          7            9         8           9        12         8      6       9        1

  Unknown                            1,500     -      700            -          -     100              -           -       100           -         -      100       100       -     100        -

  Known Total

  Northern Ireland/ Isle of Man        700     -        -         200        100       -             -          -            -         -           -       100         -      -      100       -
  North East                        76,800     6      200         100     63,800   1,300         2,500        800          700     1,000         800     1,200       700    300    3,000     500
  North West                       165,500    14      300         200      1,300 140,200         3,100      2,300        3,400     1,500       1,800     2,700     2,100 4,000     1,600   1,000
  Yorkshire/Humberside             116,400    10      400         100      2,300   3,100        94,400      4,300        1,300     2,200       1,300     2,100     1,600    700    2,000     600
  East Midlands                     83,600     7      200         100        800   2,000         4,300     63,000        2,900     3,200       1,400     2,500     1,600    500      800     400
  West Midlands                    112,800    10      500         100        500   3,600         1,300      3,400       92,300     1,300       1,500     2,500     2,600 2,000       700     500
  Eastern                           91,300     8      200         100        700   1,600         1,700      3,200        1,600    65,800       8,000     4,500     2,100    600      800     400
  London                           106,900     9      300         100        500   1,300         1,000      1,200        1,100     7,000      81,100     9,700     1,600    600      600     700
  South East                       139,000    12      300         100      1,000   2,400         1,900      2,500        2,800     4,700      10,500   101,900     7,200 1,500     1,500     800
  South West                       101,400     9      200         100        700   2,100         1,500      1,500        2,800     1,800       2,800     7,100    77,600 1,800     1,000     500
  Wales                             75,300     6      100           -        300   4,200           600        800        2,000       800       1,000     2,000     1,800 60,700      600     400
  Scotland                         112,800    10      300         200      3,000   2,100         1,900      1,000          900     1,000       1,200     1,600     1,300    600   97,200     500
  Not in the UK                      1,800     -        -           -        100     200           200        100          100       100         100       200       200    100      100     100


New Scheme

  Total                            459,900            700         400     26,300    64,300      42,800     33,200       45,700    35,100      46,200    54,700    39,600 27,700   39,800   3,300
  %                                                     -           -          6        14           9          7           10         8          10        12         9      6        9       1

  Unknown                              600     -      400            -          -        -             -           -          -          -         -         -         -      -        -       -

  Known Total

  Northern Ireland/ Isle of Man        200     -        -         100          -         -           -          -            -         -           -         -         -      -        -      -
  North East                        26,600     6        -           -     23,300       500         700        300          200       200         200       300       200    100      400    200
  North West                        64,900    14      100           -        400    57,100       1,100        700        1,000       500         700       800       600    900      600    400
  Yorkshire/Humberside              42,900     9        -           -        600     1,100      36,800      1,300          500       500         400       600       400    200      300    300
  East Midlands                     33,200     7        -           -        200       700       1,200     26,500        1,100     1,000         500       900       500    200      200    200
  West Midlands                     46,100    10        -           -        200       900         500      1,100       39,400       400         600       800       900    600      300    300
  Eastern                           35,800     8        -           -        200       500         400      1,000          400    27,700       2,700     1,500       600    200      300    200
  London                            44,100    10        -           -        100       400         300        500          500     2,200      35,800     2,900       600    200      200    500
  South East                        55,700    12        -           -        300       800         600        900          800     1,500       3,600    43,600     2,100    500      500    500
  South West                        40,200     9        -           -        200       600         400        500          900       700         900     2,100    32,700    600      300    300
  Wales                             28,200     6        -           -        100     1,000         200        200          700       200         300       500       700 23,900      100    200
  Scotland                          40,400     9      100         100        400       600         400        300          300       300         400       400       300    200   36,600    200
  Not in the UK                        900     -        -           -          -       100         100        100          100       100         100       100       100      -      100      -
Old Scheme

  Total                            725,700            2,800        1,000     48,900    99,900       71,700     50,900    66,200   55,300   65,300   83,300   60,800 45,800   70,300   3,300
  %                                                       -            -          7        14           10          7         9        8        9       11        8      6       10       -

  Unknown                              900      -       300             -          -      100              -         -        -        -        -     100      100       -     100        -

  Known Total


  Northern Ireland/ Isle of Man        500     -          -          100        100         -            -          -         -        -        -      100        -      -      100      -
  North East                        50,100     7        100          100     40,500       900        1,800        500       500      700      600      800      500    300    2,600    300
  North West                       100,600    14        300          100        900    83,100        2,000      1,600     2,400    1,100    1,100    1,900    1,400 3,100     1,000    500
  Yorkshire/Humberside              73,400    10        300          100      1,700     2,000       57,600      3,100       800    1,700      900    1,500    1,200    500    1,700    400
  East Midlands                     50,500     7        200            -        600     1,300        3,100     36,500     1,800    2,200      800    1,600    1,200    300      600    200
  West Midlands                     66,700     9        500          100        400     2,600          800      2,300    52,800      900      900    1,600    1,600 1,400       500    300
  Eastern                           55,500     8        100          100        500     1,100        1,300      2,200     1,100   38,100    5,300    3,000    1,400    400      600    200
  London                            62,800     9        300          100        400       800          700        700       700    4,900   45,300    6,800    1,100    500      400    300
  South East                        83,400    11        300            -        700     1,600        1,300      1,600     2,000    3,200    6,900   58,300    5,100    900    1,100    400
  South West                        61,200     8        100          100        500     1,400        1,000      1,000     1,900    1,100    1,900    5,000   45,000 1,200       700    200
  Wales                             47,000     6        100            -        200     3,200          400        500     1,300      500      700    1,500    1,100 36,700      400    200
  Scotland                          72,400    10        200          100      2,500     1,500        1,500        800       700      800      800    1,100    1,100    400   60,600    300
  Not in the UK                        900     -          -            -        100       100          100        100       100      100      100      100      100    100      100    100


Notes:

1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim
Maintenance Assessment; plus those new-scheme cases with either a Full Maintenance Calculation, or a Default
Maintenance Decision. New-scheme cases being processed clerically are excluded from this analysis.

2. Unknown cases are those where the non-resident parent or parent/person with care residential postcode is not
recorded. In some of these cases, the Agency holds a residential address without a postcode; a "contact" address; or a
business address.

3. Cases have been allocated to government office regions through matching the postcode for a residential against the
Office for National Statistics postcode directory.

4. This table relates to cases. Therefore, individuals included in more than one case are included multiple times.

5. Volumes are rounded to the nearest hundred and percentages to the nearest whole percent.
CSA Table 26: Living Distance Apart of Non-resident Parent and Parent/Person with Care: March 2007

This table shows the living distance apart for non-resident parent and parent/person with care in cases with an assessment or
calculation.

                                                                           Distance in Kilometres
                              Total    Unknown       0-4km        5-9km     10-19km      20-49km     50-99km 100-199km           200+


Overall Agency

     Total               1,185,600        73,400   497,700      174,000       131,600     104,300       57,000       67,800     79,900
     % of total                                6        42           15            11           9            5            6          7
     Average Living Distance:
     Arithmetic Mean                                                  40 km                     25 miles
     Median                                                            5 km                      3 miles

New Scheme

     Total                 459,900         9,200   218,700        72,400       51,300      38,700       20,600       23,100     25,900
     % of total                                2        48            16           11           8            4            5          6
     Average Living Distance:
     Arithmetic Mean                                                  35 km                     22 miles
     Median                                                            5 km                      3 miles

Old Scheme

     Total                 725,700        64,200   279,000      101,600        80,300      65,500       36,400       44,600     54,000
     % of total                                9        38           14            11           9            5            6          7
     Average Living Distance:
     Arithmetic Mean                                                  48 km                     30 miles
     Median                                                            7 km                      4 miles


Notes:

1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance
Assessment; plus those new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New-
scheme cases being processed clerically are excluded from this analysis

2. This table relates to cases. Therefore, individuals included in more than one case are included multiple times.

3. Unknown cases are those where the non-resident parent and parent/person with care residential postcode is not recorded. In
some of these cases, the Agency holds a residential address without a postcode; a "contact" address; or a business address.

4. Volumes are rounded to the nearest hundred, percentages to the nearest whole percent, and distances to the nearest individual
unit of distance.

5. '-' indicates a percentage less than 0.5.
 CSA Table 27: Employment Status of Non-resident Parent: March 2007

 This table shows a breakdown of the employment status of the non-resident parents
 in cases with an assessment or calculation.

                                Total           Self Employed                       Employed                Not Employed                  Unknown
                                         %                        %                       %                           %                        %

 Overall Agency           1,185,600 100              84,500       7            529,900     45             568,700    48               2,600       -
 New Scheme                 459,900 100              33,900       7            213,200     46             212,400    46                 400       -
 Old Scheme                 725,700 100              50,600       7            316,700     44             356,300    49               2,100       -



Notes:

1. The table above includes those old-scheme cases with either a Full Maintenance Assessment or an Interim Maintenance Assessmen t; plus those
new-scheme cases with either a Full Maintenance Calculation, or a Default Maintenance Decision. New -scheme cases being processed clerically are
excluded from this analysis

2. This table relates to cases. Therefore, individuals included in more than one case are included multiple times.

3. Volumes are rounded to the nearest hundred and percentages to nearest whole percent.

4. '-' indicates a percentage less than 0.5.

5. The category "Self Employed" contains all people who are self employed, including some who are also employed. The category , "Unknown" above
relates to cases where information pertaining to the employment status of the non -resident parent or the non-resident parent themselves is incomplete
and as such a definitive categorisation of the case is not possible .
CSA Table 28 : Number of Children either receiving maintenance or with a maintenance direct agreement in place

This table shows the total number of children either receiving maintenance or in cases with a maintenance direct agreement in place. This relates to the
Secretary of State target for 2007/08: “by 31st March 2008 maintenance will be collected or arranged by the agency on behalf of 720,000 children”.


                                Overall Agency                                    New Scheme                                         Old Scheme
                                   Number of Percentage of                          Number of Percentage of                            Number of Percentage of
               Total Number            children   children       Total Number          children    children         Total Number          children    children
  Quarter       of qualifying        receiving   receiving        of qualifying       receiving   receiving          of qualifying       receiving   receiving
   ending            children    maintenance maintenance               children    maintenance maintenance                children   maintenance maintenance

Nov 1995            540,100          232,900            43%                   .               .               .           540,100         232,900           43%
Feb 1996            555,700          254,900            46%                   .               .               .           555,700         254,900           46%
May 1996            569,900          275,700            48%                   .               .               .           569,900         275,700           48%
Aug 1996            581,500          289,100            50%                   .               .               .           581,500         289,100           50%
Nov 1996            598,600          305,400            51%                   .               .               .           598,600         305,400           51%
Feb 1997            615,900          324,200            53%                   .               .               .           615,900         324,200           53%
May 1997            630,300          341,500            54%                   .               .               .           630,300         341,500           54%
Aug 1997            654,000          359,300            55%                   .               .               .           654,000         359,300           55%
Nov 1997            648,000          371,200            57%                   .               .               .           648,000         371,200           57%
Feb 1998            703,600          394,100            56%                   .               .               .           703,600         394,100           56%
May 1998            731,300          420,600            58%                   .               .               .           731,300         420,600           58%
Aug 1998            758,100          438,700            58%                   .               .               .           758,100         438,700           58%
Nov 1998            775,700          457,000            59%                   .               .               .           775,700         457,000           59%
Feb 1999            800,500          470,300            59%                   .               .               .           800,500         470,300           59%
May 1999            832,300          496,400            60%                   .               .               .           832,300         496,400           60%
Aug 1999            852,500          513,500            60%                   .               .               .           852,500         513,500           60%
Nov 1999            871,500          527,200            60%                   .               .               .           871,500         527,200           60%
Feb 2000            882,500          533,100            60%                   .               .               .           882,500         533,100           60%
May 2000            891,800          543,300            61%                   .               .               .           891,800         543,300           61%
Aug 2000            891,400          549,000            62%                   .               .               .           891,400         549,000           62%
Nov 2000            875,300          552,400            63%                   .               .               .           875,300         552,400           63%
Feb 2001            864,900          542,200            63%                   .               .               .           864,900         542,200           63%
May 2001            852,900          547,700            64%                   .               .               .           852,900         547,700           64%
Aug 2001            851,600          547,700            64%                   .               .               .           851,600         547,700           64%
Nov 2001            855,900          548,600            64%                   .               .               .           855,900         548,600           64%
Feb 2002            853,800          545,800            64%                   .               .               .           853,800         545,800           64%
May 2002            855,700          558,300            65%                   .               .               .           855,700         558,300           65%
Aug 2002            847,200          564,700            67%                   .               .               .           847,200         564,700           67%
Nov 2002            849,500          566,100            67%                   .               .               .           849,500         566,100           67%
Feb 2003            774,000          544,800            70%                   .               .               .           774,000         544,800           70%

Mar 2003            774,100          545,300            70%                200               -             0%             773,900         545,300           70%
Apr 2003            772,900          539,000            70%              1,200             100             8%             771,800         538,900           70%
May 2003            772,500          536,100            69%              3,800             200             5%             768,600         535,900           70%
Jun 2003            772,400          530,100            69%             10,000             600             6%             762,300         529,500           69%
 Jul 2003           775,700          523,200            67%             20,200           1,900             9%             755,500         521,200           69%
Aug 2003            781,500          517,800            66%             30,900           4,300            14%             750,600         513,400           68%
Sep 2003            792,100          519,100            66%             46,700           8,800            19%             745,400         510,300           68%
Oct 2003            797,000          517,100            65%             62,900          14,600            23%             734,100         502,400           68%
Nov 2003            799,800          518,800            65%             77,100          20,400            26%             722,700         498,300           69%
Dec 2003            798,400          516,200            65%             88,100          26,400            30%             710,300         489,800           69%
Jan 2004            799,200          506,700            63%            101,600          32,700            32%             697,600         473,900           68%
Feb 2004            805,900          518,200            64%            114,600          38,700            34%             691,300         479,400           69%
Mar 2004            809,400          517,000            64%            129,900          46,900            36%             679,500         470,100           69%
Apr 2004            813,300          518,400            64%            141,100          54,000            38%             672,200         464,500           69%
May 2004            817,100          520,100            64%            152,300          60,400            40%             664,700         459,700           69%
Jun 2004            821,000          521,500            64%            163,600          67,700            41%             657,400         453,800           69%
 Jul 2004           826,300          525,000            64%            173,600          74,300            43%             652,700         450,700           69%
Aug 2004            831,500          528,600            64%            182,900          80,700            44%             648,500         447,900           69%
Sep 2004            840,200          527,100            63%            191,900          86,200            45%             648,300         441,000           68%
Oct 2004            847,400          528,000            62%            200,900          92,800            46%             646,400         435,200           67%
Nov 2004            861,600          530,700            62%            210,500         101,300            48%             651,100         429,300           66%
Dec 2004            874,000          532,800            61%            218,100         109,100            50%             655,900         423,700           65%
Jan 2005            869,500          532,800            61%            228,100         115,100            50%             641,400         417,700           65%
Feb 2005            876,800          532,800            61%            239,900         121,100            50%             636,900         411,800           65%
Mar 2005            883,700          536,800            61%            252,100         130,400            52%             631,600         406,500           64%
Apr 2005            889,400          539,600            61%            263,800         137,200            52%             625,600         402,400           64%
May 2005            896,500          542,600            61%            275,500         145,000            53%             620,900         397,600           64%
Jun 2005            904,300          546,400            60%            288,200         152,100            53%             616,100         394,300           64%
 Jul 2005           912,200          551,300            60%            300,500         159,800            53%             611,700         391,400           64%
Aug 2005            918,000          555,000            60%            312,700         167,500            54%             605,300         387,500           64%
Sep 2005            925,400          556,900            60%            324,900         174,500            54%             600,500         382,400           64%
Oct 2005            930,000          559,900            60%            337,500         181,800            54%             592,500         378,000           64%
Nov 2005            937,600          564,200            60%            351,700         190,600            54%             586,000         373,600           64%
Dec 2005            944,200          569,700            60%            362,600         198,900            55%             581,600         370,800           64%
Jan 2006            952,400          573,800            60%            377,300         207,200            55%             575,100         366,600           64%
Feb 2006            961,500          579,400            60%            391,500         216,200            55%             570,000         363,200           64%
Mar 2006            971,500          590,900            61%            407,800         229,300            56%             563,700         361,600           64%
Apr 2006            977,000          598,300            61%            419,400         240,700            57%             557,700         357,600           64%
May 2006            984,400          606,200            62%            431,800         251,200            58%             552,600         355,000           64%
Jun 2006            991,100          611,200            62%            444,400         260,700            59%             546,700         350,600           64%
 Jul 2006           997,500          620,800            62%            455,700         271,900            60%             541,900         348,900           64%
Aug 2006          1,004,000          624,200            62%            466,200         279,200            60%             537,800         345,000           64%
Sep 2006          1,006,600          624,200            62%            473,900         284,100            60%             532,700         340,200           64%
Oct 2006          1,003,900          623,400            62%            482,600         289,700            60%             521,300         333,800           64%
Nov 2006          1,009,600          624,900            62%            493,500         296,000            60%             516,100         328,900           64%
Dec 2006          1,002,400          624,700            62%            500,600         301,400            60%             501,800         323,300           64%
Jan 2007            999,100          621,400            62%            513,500         305,000            59%             485,600         316,400           65%
Feb 2007          1,006,700          625,900            62%            528,400         313,300            59%             478,300         312,700           65%
Mar 2007          1,020,700          635,500            62%            546,200         325,400            60%             474,600         310,100           65%


Notes:
1. The above includes those old-scheme cases with an Interim Maintenance Assessment or Full Maintenance Assessment, and those new-scheme cases with
either a Full Maintenance Calculation, or a Default Maintenance Decision.

2. Qualifying children are counted as receiving maintenance or with a maintenance direct agreement in place if the relevant case has received a payment via the
collection service in the last three months or has a maintenance direct agreement in place, since we assume that non-resident parents in maintenance direct
cases are making payments. (Cases are classed as maintenance direct if this is their status at the end of the quarter).

3. The Secretary of State target for 2007/08 on children receiving maintenance states that: "By 31st March 2008 maintenance will be collected or arranged by the
agency on behalf of 720,000 children”.

4. Volumes are rounded to the nearest hundred and percentages to the nearest whole percent.

								
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