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JESSE KENDALL, M.Ed. 123 Elm Street ⋅ Miami, FL 33183 ⋅ 305-555-5555 ⋅ firstname.lastname@example.org INSTRUCTION / TRAINING / DEVELOPMENT EXECUTIVE Forward-thinking instructional director and Master of Arts with 11 years of experience conducting and supervising development and training programs / aspects. Strong team collaborator who brainstorms instructional goals to achieve optimal results. Adept at facilitating wide range of training activities to improve skills. Masterful at evaluating complex issues and identifying solutions. INSTRUCTIONAL DESIGN HISTORY ABC COLLEGE ⋅ MIAMI, FL VICE PRESIDENT, INSTRUCTION, 20XX to 20XX Met nationwide business growth by reorganizing and implementing school operations strategies. Created policies and procedures for operating teams. Performed training needs assessment for all team roles and facilitated training and change management. Developed training and job aids. Training Highlights Drove 25% increase in team’s productivity by reorganizing operations arm of school. Proposed, created, and executed new structure for teams that consolidated them into one group. Redefined roles in team, devised more efficient processes, and successfully handled change management. Enhanced curriculum content through training needs assessments for allied health programs. Improved performance and professionalism of faculty by co-founding Quality Improvement Team with Supervisor to enhance faculty recruitment and screening processes. BCD TECHNICAL COLLEGE ⋅ MIAMI, FL VICE PRESIDENT OF INSTRUCTION, 20XX to 20XX Planned curriculum and program content, and designed e-learning modules to accompany course curriculum. Managed design of new database tools. Established metrics and evaluation tools. Served as Director of allied health training programs. Devised instructional podcasts. Resolved staffing issues. Reported to President and oversaw 25 employees. Training Highlights Decreased Instructor complaints 25% within 6 months by increasing train-the-trainer remediation process, adopting more stringent policies for undesirable behavior, and implementing strength-based screening. Helped recreate reporting and database tools by collaborating with IT. CREDENTIALS Master of Arts, Instructional Technologies, XYZ University ⋅ Miami, FL (20xx) Graduated with 3.8 GPA. Bachelor of Arts, Creative Writing, XYZ State University ⋅ Miami, FL (20xx) Graduated with 3.8 GPA. Technical skills include: Dreamweaver; Flash; Action-Script; MS Office, Project; WebEx; Sybase SQL; Adaptive Server Anywhere; FrameMaker; UNIX; Lotus Notes
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