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Learning Architect Resume Example

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									Jesse Kendall
123 Elm Street   Miami, FL 33183    H: 305-555-5555    C: 305-444-4444   jkendall@notmail.com


LEARNING ARCHITECT
Exceptional professional with extensive experience impacting organizational performance through dynamic
program and project management. Maximize outcomes through business analysis and holistically implemented
learning technologies integrated across the social environment. Effective leader with a collaborative approach.
AREAS OF EXCELLENCE
Project Management . . . Enterprise Learning Management . . . Operational Streamlining . . . Process Automation
Public Speaking . . . Brainstorming . . . Workflow Streamlining . . . Customized Reporting/Communications
Data-Driven Decision Making . . . Financial Services . . . Technology . . . Marketing . . . Online Communication
Technologies . . . E-Commerce . . . Customer Service . . . Databases . . . Creative Problem Solving


RELEVANT E XPERIENCE
Knowledge Architect │ COUNTY OF DADE , SOCIAL SERVICES A GENCY, Miami, FL
Retained to design and implement a technical infrastructure across the organization, which fostered knowledge
sharing, learning management, and performance support. Spearheaded a collaborative team charged with design
and execution of nine process models focused on reorganizing workflow.
DELIVERED RESULTS:
    • Designed a specification document and comprehensive implementation plan to launch online
       registration, course tracking, e-learning, and knowledge management.

Director of Educational Services │ ABC INC., Miami, FL
Set the educational vision and strategic direction of a new training organization, using a holistic approach to
integrate education across the business environment. Collaborated with senior management in development.
DELIVERED RESULTS:
    • Created highly engaging learning interventions that fostered inclusion, collaboration, hands-on projects,
       authentic activities, and ongoing assessments.

Senior Learning Architect │ BCD INC., Miami, FL
Led a team charged with re-purposing customer’s leader-led curriculums. Effectively delivered high return-on-
investment results for online learning as opposed to leader led.
DELIVERED RESULTS:
    • Assessed business processes/needs; established best practices and introduced new learning
       methodologies.

Learning Architect / Senior Education Liaison │ CDE SOFTWARE , INC ., Miami, FL
Oversaw technical projects and provided support, account management, and implementation services.
DELIVERED RESULTS:
    • Re-engineered the call center and implemented an enterprise-wide call-tracking system to streamline
       efficiency.


EDUCATION
XYZ STATE UNIVERSITY, Miami, FL | Master of Arts, Learning, Design, & Technology
XYZ UNIVERSITY, Miami, FL | Bachelor of Arts, Psychology

TECHNICAL SKILLS
Microsoft Office Suite, PHP, Access, Photoshop, Acrobat, QuickBooks, Axys

								
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