Director of Institutional Effectiveness Resume Example by mplett

VIEWS: 65 PAGES: 1

More Info
									                                         JESSE KENDALL
123 Elm Street                                                                            Home 305-555-5555
                                           jkendall@notmail.com
Miami, FL 33183                                                                          Mobile 305-444-4444

                      DIRECTOR OF INSTITUTIONAL EFFECTIVENESS

Seasoned professional with over 15 years of experience in teaching in both on-site and online environments.
Possess detailed knowledge of the institutional effectiveness / human performance paradigm; versed in its
application and statistical measurement. Exemplary verbal and written communicator who demonstrates
professionalism and strengthens the institution’s image when working with students and outside contacts.

                               ORGANIZATIONAL BEHAVIOR COURSES TAUGHT
    Managing HR Professionals Change Management Organizational Culture Learning Organization
   Cultural Diversity Critical Thinking Business Ethics Business Research Principles of Management
     Business, Government and Society Organizational Behavior 21st Century Management Thought
          Business Research and Writing Professional Development Leadership and Management

                                 PROFESSIONAL EXPERIENCE
ABC UNIVERSITY – Miami, FL
Director of Institutional Effectiveness / Ombudsman                                          20xx – Present
   Coordinate with administrative and academic departments to assess overall effectiveness, gather / analyze
   relevant data, and produce strategic implementation protocols. Oversee the institution-wide research-based
   planning and evaluation process. Produce reports for senior leadership and direct meetings. Resolve student
   grievances / issues.
       Reduced student dissatisfaction rates by 50%.
       Received accolades for education and training of employees in assessment and institutional
       effectiveness processes.

BCD ART INSTITUTE – Miami, FL
Academic Department Director (Business and General Education)                                   20xx – 20xx
   Supervised a staff of 30 employees. Developed curricula, oversaw student scheduling, and hired / evaluated
   faculty.
       Maintained a faculty turnover rate of under 10%, a student retention rate of 90%, and a placement rate
       of 95% per term.

CDE COLLEGE – Miami, FL
Dean and Director of Institutional Effectiveness                                                20xx – 20xx
   Recruited, hired, and managed 20 full-time and part-time instructors per term. Advised students, evaluated
   transfer credits, and ensured compliance with accreditation standards. Created / circulated surveys and
   gathered data from students regarding their satisfaction with the college. Analyzed and reported data to
   staff; coordinated efforts to implement improvements.

                                             EDUCATION
                                     XYZ COLLEGE, Miami, FL
                  BA, B USINESS ADMINISTRATION AND MINOR - EDUCATION; GPA: 3.8

								
To top