Jeff Rome is a Senior Manager/Director with strong expertise in Quality and Operations with additional experience in Engineering, Safety and Environmental management. He has a strong track record of growing bottom-line through optimizing customer relationships in the automotive, heavy-truck, signage and railroad component industries. Jeff is highly effective in the development and flawless execution of continuous improvement strategies and building/leading high performance teams that will deliver bottom-line results. He is skilled in building employee involvement and productive teams within organizations that utilize Lean, SMED, 5S, Visual Factory, Kaizen, PDCA model, Value Stream/Process Mapping, Poke Yoke, Standard Work practices, Theory of Constraints, Kanban, JIT and other Six Sigma tools.
Jeff Rome email@example.com Carol Stream, Illinois 60188 Cell: 630.440.5695 • Home: 630.440.5713 PROFILE Senior Manager/Director with strong expertise in Quality and Operations with additional experience in Engineering, Safety and Environmental management. Strong track record of growing bottom-line through optimizing customer relationships in the automotive, heavy-truck, signage and railroad component industries. Highly effective in the development and flawless execution of continuous improvement strategies and building/leading high performance teams that will deliver bottom-line results. Skilled in building employee involvement and productive teams within organizations that utilize Lean, SMED, 5S, Visual Factory, Kaizen, PDCA model, Value Stream/Process Mapping, Poke Yoke, Standard Work practices, Theory of Constraints, Kanban, JIT and other Six Sigma tools. Excellent balance of Broad-based skill set with solid foundation of quality and operations skills from BorgWarner quality & operations and R.G.RAY enhanced with Lean Six Sigma expertise, problem solving, system fundamentals: development and a change agent from both manufacturer and supplier side. Tenacious focus on Strong track record of delivering improvement of previous business results. Consistently business results : recognized as an A player due to an intense desire to meet and exceed goals. Highly competitive and all about teamwork. Build, upgrade and lead Skilled at building teams with diverse skills/talents that are passionate about the customer and high performance teams : committed to delivering on commitments via metrics. Impressive track record of developing “quality” people, developing a highly accountable departmental culture, rewarding success and retaining high performers. Recognized for operating with the utmost integrity, high standards and teamwork. Develop/execute effective Experienced in developing creative approaches to improve/transform existing strategies. strategies : Experienced with six sigma process improvements, lean practices, material flow and leveraging talent and technology to make step change in efficiency and productivity. Significantly improved Successful in building high levels of customer satisfaction through relationships and customer retention : delivering on promises. Skilled in developing quality and operational programs that deliver high level of value-add, retain highly satisfied customers and deliver greater profitability. PROFESSIONAL EXPERIENCE ICON IDENTITY SOLUTIONS, Elk Grove Village, Illinois October, 2008–July, 2010 Icon is the nations largest national sign manufacturer, manages interior and exterior architectural signage programs nationwide. Manufacturing located in Illinois, Pennsylvania, South Carolina and California. Customer base consists of Fortune 500 QSR, financial and retail companies. Vice President of Engineering Reported to Executive Vice President of Operations. Built and lead a high performance team of 16 technical professionals. Managed a diverse team of people that were responsible for executing engineering designs, innovation, value-engineering, quality systems, problem solving, cost estimating, field and customer support. Significant accomplishments include: Led successful transformation of Design Engineering team by increasing design productivity by 64%. Developed and implemented an ISO9001 compliant Quality Systems across all 4 manufacturing facilities. Developed nine technical training modules to help customers, project management and other employees understand how the products are designed and work. EXIDE TECHNOLOGIES, Aurora, Illinois March, 2008–October, 2008 Exide Technologies, operates in more than 80 countries, is one of the world's largest producers, distributors and recyclers of lead-acid batteries. Corporate Quality Assurance Manager Reported to the Director of Quality to lead 3 manufacturing plants in continuous improvement. Managed supplier development issues, conducted key quality training, internal auditing and compliance to ISO9001 and TS16949 programs. 8/2/2010 Jeff Rome Page 2 R.G.RAY CORPORATION, Buffalo Grove, Illinois June, 2001–March, 2008 R.G.RAY is a globally recognized industry leader serving OEM and aftermarket customers around the world with heavy duty engineered clamps. Corporate Six Sigma Manager (6/07-3/08) Reported to the President to implement a culture that solves major problems and improve business processes by utilizing the Six Sigma methodology. Significant accomplishments include: Implemented Scrap management 6-sigma project that yielded over $400,000 cost savings first year. Conducted Green Belt training to key personnel. Manager of Quality Assurance (6/01-5/07) Reported to the Director of Operations to lead multi-plant operation and 12 direct reports to improve manufacturing quality performance, maintain customer satisfaction through continuous improvement programs, maintenance of TS16949/ISO9001/ISO14001. Managed all customer concerns, internal rejection and scrap reduction program, field failure analysis, warranty analysis, internal audits, PPAP, 3 rd party Audits (TUV), Supplier Quality programs, receiving inspection, organizational problem solving and calibration. Significant accomplishments include: Opened the Mexico manufacturing facility. QS-9000 registered the Juarez, Mexico facility in 6 months. Directed the ISO/TS 16949:2002 registration at both facilities. Reduced PPM internally and externally (25ppm) by over 60% in 5 years through error proofing and 8-D analysis. BORG WARNER Transmission Systems, Bellwood and Frankfort, Illinois January, 1994–May, 2001 Borg Warner is the recognized leader in advanced products and technologies that satisfy customer needs in power-train components and systems solutions. Product Line Manager, Frankfort, Illinois (12/00-5/01) Reported to the Plant Manager to lead 20 direct reports. Responsible for P/L and 225 person staff across two product lines in a 3-shift facility. Managing production supervisors, tool engineers, quality engineers and process engineers to execute capital and continuous improvement initiatives via Lean Manufacturing techniques and teamwork. Quality Assurance Manager, Frankfort, Illinois (9/96-11/00) Reported to the Plant Manager to manage Metrology, Quality Systems, Continuous Improvement Programs, Environmental & Safety programs. Conducted Internal Audits as Lead Auditor. Managed PPAP, NDT process, all customer 8-D issues, 3rd party Audits (UL), SQA and contract field representatives. Reductions for four consecutive years in customer complaints, ppm’s and scrap Built ISO14001 environmental system and achieved certification (UL) Awarded America’s Best Plant by Industry Week magazine Quality Services Supervisor, Bellwood, Illinois (7/95-8/96) Reported to the Quality Manager to assist with QS-9000/ISO9001 implementation plant-wide. Managed the Metrology Lab, Quality Systems, PPAP, calibration, internal auditing, gage development and new CMM acquisition. Achieved QS-9000/ISO9001 registration in one year Lead Production Supervisor, Bellwood, Illinois (1/94-6/95) Reported to the Product Line Manager to lead staff across 3 shifts in the Friction Unit. Improved on-time delivery through synchronous cell methods, 5S activities and focus on constraints. Implemented Lean Manufacturing techniques: waste elimination, visual controls, kanban, SPC and 5S. Eliminated Ford Q1 probationary status by improving delivery and eliminating quality issues Jeff Rome Page 3 STANDARD RUBBER PRODUCTS, Elk Grove Village, Illinois June, 1993–December, 1993 SRP Co. is an industry leader in the custom fabrication and die-cutting of rubber and other non-metallic materials into custom parts and components. Quality Planning Engineer Reported to the President to develop and implement an entire quality system and quality manual which resulted in a Malcolm Baldridge application submission. BRENCO INCORPORATED, Petersburg, Virginia November, 1989–June, 1993 BRENCO is the leading producer of tapered roller bearings for new railcars in the United States. Process Improvement Manager (7/91-6/93) Reported to the Director of Operations to facilitate team activity and employee empowerment programs that reduced production waste and improved process control programs across 5 plants. Led teams that improved preventative maintenance, conducted SMED activity and problem solving. Developed and applied team concept, metrics and goals to significantly reduce operating expenses, rework, scrap and other improvements. Generated more than $200,000 of cost savings the first year Implemented PM to heat treat equipment that reduced gas consumption by 15% Scrap and rework reduction of 25% in the first 9 months in Machining Production Supervisor (11/90-6/91) Reported to the Director of Operations to manage a 25 person Final Assembly department. Transformed the department through teamwork, SMED analysis, and 5S of department, performance incentives and empowerment. Increased on-time delivery from 72% to 99% SPC Coordinator (11/89-10/90) Reported to the Plant Manager to manage the implementation of Statistical tools in 5 plants. Generated reporting of activity, process capability and improvement to the Operating Committee. Trained all employees (600+) in the use of basic and intermediate SPC techniques Implemented employee recognition program for SPC, Scrap reduction and other success stories AVERY – Decorative Films Division, Schererville, Indiana September, 1987–October, 1989 SPC Coordinator BOSTROM SEATING INCORPORATED, Cudahy, Wisconsin January, 1985–October, 1987 Quality Technician EDUCATION University of Wisconsin - Whitewater BSE in Occupational Safety & Health, 1984 Milwaukee School of Engineering Certification in Quality Assurance & Statistics, 1986 American Society for Quality Certified Quality Technician, 1986 Excel, a SAI Global Company RABQSA Certified Lead Internal Audit, 2006 Caterpillar University Six Sigma Black Belt, 2007
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