Director of Quality in Chicago IL Resume Jeff Rome by JeffreyRome

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									Jeff Rome                                                                                  

                                                                                              Carol Stream, Illinois 60188
                                                                                  Cell: 630.440.5695 • Home: 630.440.5713

Senior Manager/Director with strong expertise in Quality and Operations with additional experience in Engineering,
Safety and Environmental management. Strong track record of growing bottom-line through optimizing customer
relationships in the automotive, heavy-truck, signage and railroad component industries. Highly effective in the
development and flawless execution of continuous improvement strategies and building/leading high performance teams
that will deliver bottom-line results. Skilled in building employee involvement and productive teams within organizations
that utilize Lean, SMED, 5S, Visual Factory, Kaizen, PDCA model, Value Stream/Process Mapping, Poke Yoke, Standard
Work practices, Theory of Constraints, Kanban, JIT and other Six Sigma tools.

Excellent balance of         Broad-based skill set with solid foundation of quality and operations skills from BorgWarner
quality & operations         and R.G.RAY enhanced with Lean Six Sigma expertise, problem solving, system
fundamentals:                development and a change agent from both manufacturer and supplier side.

Tenacious focus on           Strong track record of delivering improvement of previous business results. Consistently
business results :           recognized as an A player due to an intense desire to meet and exceed goals. Highly
                             competitive and all about teamwork.

Build, upgrade and lead      Skilled at building teams with diverse skills/talents that are passionate about the customer and
high performance teams :     committed to delivering on commitments via metrics. Impressive track record of developing
                             “quality” people, developing a highly accountable departmental culture, rewarding success
                             and retaining high performers. Recognized for operating with the utmost integrity, high
                             standards and teamwork.
Develop/execute effective    Experienced in developing creative approaches to improve/transform existing strategies.
strategies :                 Experienced with six sigma process improvements, lean practices, material flow and
                             leveraging talent and technology to make step change in efficiency and productivity.
Significantly improved       Successful in building high levels of customer satisfaction through relationships and
customer retention :         delivering on promises. Skilled in developing quality and operational programs that deliver
                             high level of value-add, retain highly satisfied customers and deliver greater profitability.

                                            PROFESSIONAL EXPERIENCE

ICON IDENTITY SOLUTIONS, Elk Grove Village, Illinois                                      October, 2008–July, 2010
Icon is the nations largest national sign manufacturer, manages interior and exterior architectural signage programs
nationwide. Manufacturing located in Illinois, Pennsylvania, South Carolina and California. Customer base consists of
Fortune 500 QSR, financial and retail companies.

Vice President of Engineering
Reported to Executive Vice President of Operations. Built and lead a high performance team of 16 technical professionals.
Managed a diverse team of people that were responsible for executing engineering designs, innovation, value-engineering,
quality systems, problem solving, cost estimating, field and customer support.

Significant accomplishments include:
     Led successful transformation of Design Engineering team by increasing design productivity by 64%.
     Developed and implemented an ISO9001 compliant Quality Systems across all 4 manufacturing facilities.
     Developed nine technical training modules to help customers, project management and other employees
         understand how the products are designed and work.

EXIDE TECHNOLOGIES, Aurora, Illinois                                                        March, 2008–October, 2008
Exide Technologies, operates in more than 80 countries, is one of the world's largest producers, distributors and recyclers of
lead-acid batteries.

Corporate Quality Assurance Manager
Reported to the Director of Quality to lead 3 manufacturing plants in continuous improvement. Managed supplier
development issues, conducted key quality training, internal auditing and compliance to ISO9001 and TS16949 programs.

Jeff Rome                                                                                                         Page 2

R.G.RAY CORPORATION, Buffalo Grove, Illinois                                             June, 2001–March, 2008
R.G.RAY is a globally recognized industry leader serving OEM and aftermarket customers around the world with heavy
duty engineered clamps.

Corporate Six Sigma Manager (6/07-3/08)
Reported to the President to implement a culture that solves major problems and improve business processes by utilizing
the Six Sigma methodology.

Significant accomplishments include:
     Implemented Scrap management 6-sigma project that yielded over $400,000 cost savings first year.
     Conducted Green Belt training to key personnel.

Manager of Quality Assurance (6/01-5/07)
Reported to the Director of Operations to lead multi-plant operation and 12 direct reports to improve manufacturing quality
performance, maintain customer satisfaction through continuous improvement programs, maintenance of
TS16949/ISO9001/ISO14001. Managed all customer concerns, internal rejection and scrap reduction program, field failure
analysis, warranty analysis, internal audits, PPAP, 3 rd party Audits (TUV), Supplier Quality programs, receiving inspection,
organizational problem solving and calibration.

Significant accomplishments include:
     Opened the Mexico manufacturing facility.
     QS-9000 registered the Juarez, Mexico facility in 6 months.
     Directed the ISO/TS 16949:2002 registration at both facilities.
     Reduced PPM internally and externally (25ppm) by over 60% in 5 years through error proofing and 8-D analysis.

BORG WARNER Transmission Systems, Bellwood and Frankfort, Illinois             January, 1994–May, 2001
Borg Warner is the recognized leader in advanced products and technologies that satisfy customer needs in
power-train components and systems solutions.

Product Line Manager, Frankfort, Illinois (12/00-5/01)
Reported to the Plant Manager to lead 20 direct reports. Responsible for P/L and 225 person staff across two product lines
in a 3-shift facility. Managing production supervisors, tool engineers, quality engineers and process engineers to execute
capital and continuous improvement initiatives via Lean Manufacturing techniques and teamwork.

Quality Assurance Manager, Frankfort, Illinois (9/96-11/00)
Reported to the Plant Manager to manage Metrology, Quality Systems, Continuous Improvement Programs, Environmental
& Safety programs. Conducted Internal Audits as Lead Auditor. Managed PPAP, NDT process, all customer 8-D issues, 3rd
party Audits (UL), SQA and contract field representatives.

        Reductions for four consecutive years in customer complaints, ppm’s and scrap
        Built ISO14001 environmental system and achieved certification (UL)
        Awarded America’s Best Plant by Industry Week magazine

Quality Services Supervisor, Bellwood, Illinois (7/95-8/96)
Reported to the Quality Manager to assist with QS-9000/ISO9001 implementation plant-wide. Managed the Metrology
Lab, Quality Systems, PPAP, calibration, internal auditing, gage development and new CMM acquisition.

        Achieved QS-9000/ISO9001 registration in one year

Lead Production Supervisor, Bellwood, Illinois (1/94-6/95)
Reported to the Product Line Manager to lead staff across 3 shifts in the Friction Unit. Improved on-time delivery through
synchronous cell methods, 5S activities and focus on constraints. Implemented Lean Manufacturing techniques: waste
elimination, visual controls, kanban, SPC and 5S.

        Eliminated Ford Q1 probationary status by improving delivery and eliminating quality issues
Jeff Rome                                                                                                         Page 3

STANDARD RUBBER PRODUCTS, Elk Grove Village, Illinois                                   June, 1993–December, 1993
SRP Co. is an industry leader in the custom fabrication and die-cutting of rubber and other non-metallic materials into
custom parts and components.

Quality Planning Engineer
Reported to the President to develop and implement an entire quality system and quality manual which resulted in a
Malcolm Baldridge application submission.

BRENCO INCORPORATED, Petersburg, Virginia                                                  November, 1989–June, 1993
BRENCO is the leading producer of tapered roller bearings for new railcars in the United States.

Process Improvement Manager (7/91-6/93)
Reported to the Director of Operations to facilitate team activity and employee empowerment programs that reduced
production waste and improved process control programs across 5 plants. Led teams that improved preventative
maintenance, conducted SMED activity and problem solving. Developed and applied team concept, metrics and goals to
significantly reduce operating expenses, rework, scrap and other improvements.

        Generated more than $200,000 of cost savings the first year
        Implemented PM to heat treat equipment that reduced gas consumption by 15%
        Scrap and rework reduction of 25% in the first 9 months in Machining

Production Supervisor (11/90-6/91)
Reported to the Director of Operations to manage a 25 person Final Assembly department. Transformed the department
through teamwork, SMED analysis, and 5S of department, performance incentives and empowerment.

        Increased on-time delivery from 72% to 99%

SPC Coordinator (11/89-10/90)
Reported to the Plant Manager to manage the implementation of Statistical tools in 5 plants. Generated reporting of activity,
process capability and improvement to the Operating Committee.

        Trained all employees (600+) in the use of basic and intermediate SPC techniques
        Implemented employee recognition program for SPC, Scrap reduction and other success stories

AVERY – Decorative Films Division, Schererville, Indiana                                   September, 1987–October, 1989
SPC Coordinator

BOSTROM SEATING INCORPORATED, Cudahy, Wisconsin                                              January, 1985–October, 1987
Quality Technician


                                          University of Wisconsin - Whitewater
                                       BSE in Occupational Safety & Health, 1984
                                            Milwaukee School of Engineering
                                   Certification in Quality Assurance & Statistics, 1986
                                               American Society for Quality
                                            Certified Quality Technician, 1986
                                              Excel, a SAI Global Company
                                      RABQSA Certified Lead Internal Audit, 2006
                                                   Caterpillar University
                                                Six Sigma Black Belt, 2007

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