SmartDraw Graphs and Charts Certification Produced by SmartDraw com

SmartDraw 2009 Graphs and Charts Certification - Produced by SmartDraw.com 1 Contents SmartDraw 2009 ..................................................................................................................................... 1 Graphs and Charts Certification .............................................................................................................. 1 Introduction ............................................................................................................................................ 4 Lesson 1: Graph and Chart Fundamentals ............................................................................................... 5 Examples of Graphs and Charts: .......................................................................................................... 7 Charting Concepts and Structure ......................................................................................................... 9 Proportions of a Total ........................................................................................................................ 10 Rankings ............................................................................................................................................ 10 Time Trends....................................................................................................................................... 11 Distributions ...................................................................................................................................... 12 A Real-World Example ....................................................................................................................... 12 Lesson 2: The SmartDraw Difference: SmartPanels............................................................................... 15 SmartPanels ...................................................................................................................................... 16 SmartTemplates ................................................................................................................................ 17 Getting Started .................................................................................................................................. 18 Automatic Commands ...................................................................................................................... 21 The Chart Tab .................................................................................................................................... 29 Lesson 3: Let’s Build Graphs and Charts Together ................................................................................. 31 Building a Bar Chart of Software Sales ............................................................................................... 31 Labels ................................................................................................................................................ 41 Titles ................................................................................................................................................. 43 Saving Files ........................................................................................................................................ 45 Positive Elements of the Original Chart .......................................................................................... 46 Unnecessary Elements of the Original Chart .................................................................................. 47 - Produced by SmartDraw.com 2 Neutral Elements of the Original Chart........................................................................................... 47 Charting a Pie Chart of Lunar Soil Composition .................................................................................. 48 Proportions of a Total ........................................................................................................................ 51 Lesson 4: Alternative Applications of Graphs and Charts ...................................................................... 62 Line Chart .......................................................................................................................................... 62 Relative Value Charts ......................................................................................................................... 62 Stacked Bar Charts ............................................................................................................................. 63 Area Charts........................................................................................................................................ 64 Layered Area Charts .......................................................................................................................... 64 Lesson 5: Advanced Graphing and Charting Methods and Topics ......................................................... 65 Building a Chart from a Comma-Separated Value (.CSV) or Text (.TXT) Data File ................................ 65 Modifying a Chart’s Categories and Series ......................................................................................... 66 Labeling a Chart ................................................................................................................................. 69 Customizing a Chart using the Chart Tab ............................................................................................ 70 Automatic Sequencing ....................................................................................................................... 71 Manual Sequencing ........................................................................................................................... 72 Working Online ................................................................................................................................. 75 Publishing to the Web and Hyperlinking Objects ................................................................................ 75 Capturing Web Pages to the Work Area ............................................................................................. 77 Creating, Storing, and Accessing Custom Flowcharting Symbols......................................................... 77 Conclusion............................................................................................................................................. 80 Take the Test ........................................................................................................................................ 81 Appendix A: Getting Help ..................................................................................................................... 82 Credits................................................................................................................................................... 86 - Produced by SmartDraw.com 3 Introduction Welcome to the Graphs and Charts Certification Training Course! Do you currently sell a service or product? Do you need to communicate practical information and keep your audience engaged? Do you want a painless way to do so? In the following five lessons, you will learn the benefits of graphing and charting and discover how easily and quickly you can create them using the World’s Most Popular Business Graphics Software™, SmartDraw®. In Lesson 1, we will cover the fundamentals of graphing and charting and consider a few examples; in Lesson 2, we go over the SmartPanel and other features of SmartDraw that automate graphing; in Lesson 3 we walk through building a couple of graphs and charts using SmartDraw to achieve professional-quality results in no time; in Lesson 4, we examine alternative applications of charts; and in Lesson 5, we look at some advanced options of SmartDraw data charting. If you should have any difficulties along the way, please refer to Appendix A: Getting Help. For more information about SmartDraw, please visit our website, www.SmartDraw.com. Let’s get started! - Produced by SmartDraw.com 4 Lesson 1: Graph and Chart Fundamentals The fast pace of our digital age often requires quick, informed decisions based on reliable data and information. While raw data can be sorted with a spreadsheet, or information can be written as text on a document, the use of a graph expedites decision-making and analysis. Charts are much faster read and understood than the data from a worksheet or written down information. Graphs and charts are used in a wide variety of fields, from academia to business, government, science and media. Graphing and charting is the most efficient way to represent data to an audience. You could explain in writing how many bottled water sales you had last year by quarter, or let a picture do the explaining for you (Figure 1.1). The simplicity of a graphic is literally worth a thousand words. Figure 1.1. Bottled Water Sales Chart The terms graph and chart are often used interchangeably as means of visually representing data, so that the data can be easily translated. Graphs are generally used in a mathematical and computer science - Produced by SmartDraw.com 5 setting to show a data range which has a discrete or continuous value. Charts depict the relationships between two or more variables of data to provide a clear understanding of data. For training purposes, we will use the terms graph and chart interchangeably throughout this guide; both fall under the label of business graphics, and both are easy to create in SmartDraw. As a business graphics program, SmartDraw has the capability to create practically any type of chart for visually representing information, such as a calendar, form, map, organizational chart, project (Gantt) chart or flowchart. This training guide focuses specifically on data graphs and charts—those comparing two or more values in pictorial form. Data charts can easily be viewed in many forms: bar, line, or pie, to name a few. A bar chart is most commonly used to track various items across their numeric value in order to compare each value. For instance, they can show the temperature of different areas, the income brought in during different months by a certain product, or the length of time various companies have existed. A line chart depicts a certain object or idea in two different aspects and is very useful for tracking the numerical value of something over time; for instance, temperature over the course of a month or sales over the course of a year. A pie chart is a circular chart that is divided into different pieces in the same fashion one would slice a pie; hence, the name. However, with the pie chart, each piece stands for something different and represents a certain percentage of the whole. Figures 1.2 through 1.4 contain some other common charts you may be familiar with, including a bar, line, pie, and stacked bar chart. - Produced by SmartDraw.com 6 Examples of Graphs and Charts: Figure 1.2. Three-Dimensional Bar Graph Figure 1.3. Line Graph - Produced by SmartDraw.com 7 Figure 1.4. Pie Chart Figure 1.5. Stacked Bar Chart - Produced by SmartDraw.com 8 As seen in the preceding samples, a chart demonstrates the significance of visual data. They capture your attention, can be retained in memory longer, and are excellent tools for comparing and analyzing differences between different variables, such as sales products, services, or team members. Charting can help you identify your best sales year, pinpoint when or if you had any sales slumps, determine which products or sales team members were most successful, and identify trends that require attention. A chart displays data so it can be easily and quickly understood. Charts can be presented in many ways. They can be horizontally or vertically oriented and can be filled with a single solid color, gradient, variation of colors, or even a graphic. Standard charts are generally composed of bars using a single color or variation of colors. While a standard chart can be effective for communicating data, it may be lackluster or even inefficient for users to interpret. In contrast, a graphic creates a much more compelling effect than a simple bar and helps a user to immediately identify the values being displayed. Charting Concepts and Structure Many charts use one or more axes. Most use a horizontal and vertical axis to illustrate your data. One axis usually depicts the categories and another shows the range of possible values. There are usually two or more values arranged in a “series.” A series is a set of values that pertains to a single entity, such as a company’s annual revenue numbers. Charts frequently have more than one series, as in comparing the annual revenue figures of several companies. These series are usually compared across one or more “categories.” A category is a group of values in the series. For example, the year 2007 would be a category for our comparison of the annual revenue amounts of several companies. Bars depict frequencies of different values of a variable (as a series) or simply the different values themselves (as categories). When working with a bar graph, as the value increases, the bar lengthens or heightens. There are a few classes of relationship among data that determine the structure of your chart. Each type of relationship can be best executed with one or two chart types, and, importantly, should not be executed with other charts types. These relationship types are: • Proportions of a Total - Produced by SmartDraw.com 9 • • • Rankings Time trends Distributions Proportions of a Total If your message is about percentage or share of a whole then a pie chart or relative value chart is the most appropriate (Figure 1.6). A pie chart shows the shares as slices of a circle. The relative value chart shows slices as part of a horizontal or vertical bar. One tip: beyond 6 slices, a pie chart starts losing its readability. Usually it is acceptable to use an ‘Other’ slice to combine items into a single slice. If you are comparing the distributions of different totals, for example from Year 1 and Year 2, then a stacked bar chart works better than multiple pie charts. Figure 1.6. Pie chart vs. Relative Value chart Rankings When your message entails a comparison of values, the bar chart is the appropriate chart. The bar chart can be horizontal or vertical. In a bar chart, one axis will indicate values and the other will show the items measured, sometimes in groups. Bar charts are quite versatile and can demonstrate different points about the relationships or rankings between items by changing their visual presentation. Bars can be stacked, grouped side-by-side, set off of a central axis, or paired ‘backto-back’ for different purposes (Figure 1.7). - Produced by SmartDraw.com 10 Figure 1.7. Bar Chart Examples Time Trends If your message is about a trend over time, a line chart or a vertical bar chart should be used (Figure 1.8). The line chart can not only show the values, but also give a visual feel for the rates of change. Line charts work well for continuous metrics (even though the data will be distinct points in time connected by line segments). Also, when there are more than ten or twelve time periods, a line chart is cleaner than a vertical bar chart. Figure 1.8. Line chart Examples - Produced by SmartDraw.com 11 To show values derived from discrete time frames, such as sales total per quarter, a vertical bar chart may work better than a line. As with ranking bar charts, these time series bar charts can be stacked, grouped side by side, set off a central axis or paired ‘back-to-back’ for different purposes. Distributions Distributions show how many items or units fall into ranges or ‘buckets’ of data (Figure 1.9). These will use line charts and vertical bar charts. Distribution charts are visually much like time trend charts; however the range is not time, but is another numerical range—for example, size of sale in dollars or number of employees. Like time trend charts, bars are used for more discrete range sets and lines for more continues sets with many range categories. Distribution charts may be grouped and stacked to compare categories like different years or different product lines. Figure 1.9. Distribution charts A Real-World Example Let’s examine a real-world example of a simple bar graph displaying annual revenue. You are the sales manager for a small but growing software business, which opened in 1999. You’d like to know which years your team generated the highest revenues in order to compare and contrast how different variables have impacted company sales over the years. - Produced by SmartDraw.com 12 The first year’s revenue was great for a budding software company– $400K. Annual reports for the last few years show revenue has grown steadily, increasing by 50% in 2000 to $600K, another 25% to $750K, and again to $800K in 2002—doubling over the four-year period from 1999 through 2002. It then dropped the next two years: in 2003 to $750K, and bottoming out in 2004 to $652K. Finally, sales turned around, slightly increasing in 2005 to $674K, and increased again in 2006 to $734K. What factors were in play in 2002? How about in 2004? While reading through these figures can be effective, it certainly is not efficient. Instead, why not use a chart like Figure 1.10 below? Figure 1.10. Yearly Revenues Bar Graph Clearly you can see the immediate benefits of a visual aid such as a bar graph. Using one gets your message across immediately, creating time to deliberate reasons for a boost in sales or solutions to potential problems, rather than spending time on their interpretation. Additionally, examining the data on a chart is much more engaging and powerful than text; when used in a presentation, they encourage intelligent conversation and provide support for or against certain decisions. Charts help you to quickly see past the numbers and start thinking about how to address the reasons behind them. - Produced by SmartDraw.com 13 Now that you have a greater appreciation for graphs and charts, Lesson 2 discusses how SmartDraw is unlike any other charting program out there. Notes: - Produced by SmartDraw.com 14 Lesson 2: The SmartDraw Difference: SmartPanels Graphs and charts (graphing and charting, respectively) have been in use for centuries, in one form or another. From prehistoric rock carvings and ancient writings, to the robust spreadsheet applications of today like Microsoft® Excel®, the value of graphs and charts is globally recognized as a time-proven methodology for illustrating data. The process of graphing and charting is now prevalent these days, but is still often left to the few savvy users who are willing to dedicate their time and energy to learning the complexity of charting applications. Alas, the majority of users often feel they either lack the time or skill to develop quality charts. Some users find it’s just easier to create data in a table and present it in that manner; or to put it in writing and let readers figure out how to interpret the data. Fortunately, there is a better way. SmartDraw offers a graphing solution to appeal to the majority of users who want to build a professional-quality chart or graph, but don’t want to allot the time or energy in learning how to do so. In fact, SmartDraw is the easiest and fastest way to create a professional-quality graph or chart. Only SmartDraw automates data charting for you, so that in just minutes, and without any prior experience or knowledge, you can produce a superior chart like the one below (Figure 2.1). SmartDraw is the perfect charting tool because it yields instant productivity, saving you time, energy and money. Figure 2.1. Tax Dollar Spending Chart - Produced by SmartDraw.com 15 So how does SmartDraw’s charting capability outclass all other data charting and graphing programs? SmartPanels SmartDraw provides a special SmartPanel™, designed specifically so you can create charts as simply as point-and-click, yet with presentationquality results (Figure 2.2). Figure 2.2. SmartPanel - Produced by SmartDraw.com 16 SmartDraw makes it incredibly easy to take your data and transform it into a presentation-quality chart. There's no need to create a data table first; simply choose the appropriate Chart SmartTemplate and type your information directly into the chart. What's more, SmartDraw makes it possible to replace the standard bars and lines with images of your choice—even photos. SmartTemplates SmartDraw provides a host of ready-made SmartTemplates™ for most every diagram type (Figure 2.3). Figure 2.3. Blank Chart SmartTemplates - Produced by SmartDraw.com 17 Opening a Charts SmartTemplate opens the appropriate charting configuration options and lets you get started right away with everything required for a perfect graph. A SmartTemplate determines the manner in which all the Work Area objects are displayed and instantly reduces the time and energy required to build a graph. Selecting the right SmartTemplate removes the headache of design and gets you charting immediately. When charting with SmartDraw, you needn’t struggle with converting data into a graph or understanding complex key strokes or formulas. SmartDraw automates charting, increases personal productivity, and makes your life easier. Let’s take a look at just how easy it can be. Getting Started When you start SmartDraw, the Document Browser Screen appears (Figure 2.4). Collection Tabs Search Tool SmartTemplates List SmartHelp Figure 2.4. Document Browser Screen - Produced by SmartDraw.com 18 The SmartTemplates List appears on the left, from where you can select any category of business graphic. Above this list is a Search Tool for searching the SmartTemplates by keyword. The Collection Tabs at the top-left corner also enable you to switch views of the SmartTemplates List to view diagrams by activity. If you are an owner of the SmartDraw Legal or Healthcare Edition, you can select the respective tab here to view the available diagrams. SmartHelp appears on the right to provide quick access to ready help. At the Document Browser, clicking “Charts” in the SmartTemplates List on the left opens the Charts SmartTemplates Preview Area (Figure 2.5). Scroll bar Charts Preview Area Figure 2.5. Charts SmartTemplates - Produced by SmartDraw.com 19 Select an appropriate template from the Blank SmartTemplates section or view examples of charts for ideas by using the scrollbar on the right to scroll up and down the Preview Area. SmartDraw recommends beginning with a Blank SmartTemplate, and generally does not recommend editing examples as there are some built-in settings that may prevent the best customization ability. Click on a Blank SmartTemplate in the Preview Area to open the Application Screen (Figure 2.6). The Charts SmartPanel appears on the left side of the screen, and the Work Area is blank. All charts begin with a blank page, so you can start charting data with any type of chart right away. SmartPanel Figure 2.6. Charts Application Screen So how does the SmartPanel automate your charting? - Produced by SmartDraw.com 20 Automatic Commands The SmartPanel contains a set of controls that that make common actions possible with a single click. We call them Automatic Charting Commands (Figure 2.7). Automatic commands make building and modifying your charts as easy as it is to click with your mouse. Automatic Commands Figure 2.7. Charts Automatic Commands - Produced by SmartDraw.com 21 Let’s give it a try. To create a chart, simply click the “Start a New Chart” control in SmartPanel to open the Chart Selector menu (Figure 2.8). Figure 2.8. Chart Selector Menu Select the type Bar from the “Start a New Chart” dropdown menu (Figure 2.9). Figure 2.9. Bar Chart - Produced by SmartDraw.com 22 In two clicks you now have a complete bar chart in the center of the Work Area (Figure 2.10). Figure 2.10. Bar Chart Once you’ve selected a chart type (bar/line/pie, etc.), the “Add to Chart” group becomes active within SmartPanel on the left, so you can add or remove a series or category on your chart (Figure 2.11). Figure 2.11. Add to Chart group To begin adding a series to the graph already in place, click the “Add Series” button and a new series is added to the chart (Figure 2.12). - Produced by SmartDraw.com 23 Figure 2.12. Adding a Series To remove a series, select the series and click “Remove – Remove Series” (Figure 2.13). Figure 2.13. Removing a Series - Produced by SmartDraw.com 24 Repeat the previous steps to add or remove categories from your chart as necessary. Once you have structured your chart with the appropriate number of series and categories, you can customize the individual bar colors by selecting a style from the Bar Style group of SmartPanel. Select a series on your chart, click “Fill with Colors” from the Bar Style group in SmartPanel, select a style, and the new color is applied (Figure 2.14). Figure 2.14. Applying new Colors SmartDraw enables you to build and customize your chart with images as well, empowering you with visually compelling charts, just like those in USA Today®. - Produced by SmartDraw.com 25 Simply select any series on your chart, click “Fill with Images” from the Bar Style group in SmartPanel, click on an image from the library, and SmartDraw emplaces that image in your bar (Figure 2.15). Figure 2.15. Applying Images to a Bar SmartDraw even provides you with the option to import a picture of your choosing so you can be even more creative with your charts. Just select “Import Image” from the Bar Style group of SmartPanel and the Insert Picture dialog opens (Figure 2.16). - Produced by SmartDraw.com 26 Figure 2.16. Importing a Custom Image Browse to your image; if it’s of a supported format, click “Open” to import the supported file to the chart. Because you have a Chart SmartTemplate open, the Charts symbol library is the default library within the Bar Style group of SmartPanel (Figure 2.17). Figure 2.17. Charts Symbol Library If desired, you can browse to another SmartDraw library by clicking the Libraries selector within the Bar Style group of SmartPanel (Figure 2.18). - Produced by SmartDraw.com 27 Clicking “More” opens the “More Symbols” dialog for access to the extensive SmartDraw symbol library (Figure 2.19). Figure 2.18. Libraries Dropdown menu Figure 2.19. More Symbols Dialog - Produced by SmartDraw.com 28 Towards the bottom of SmartPanel is SmartHelp™ (Figure 2.20). Figure 2.20. SmartHelp This option provides answers to the most frequently asked questions on building a chart. The Chart Tab An important element of charting with SmartDraw is the Chart Tab (Figure 2.21). Figure 2.21. Chart Tab This Tab provides numerous functions for building and customizing a chart. You can access the Chart Tab while on the Home Tab of the Application Screen, by clicking “Chart” at the top of the Main Toolbar. The Chart Tab provides access to many groupings and commands, including Insert Chart, Chart Type, Chart Data, Labels, Layout, and Style. We’ll cover the commands within these groups more in Lessons 3 and 5. You should now begin to appreciate the benefits of a chart and the ease and speed with which you can create one in SmartDraw, all by yourself. Please follow along as we build a couple together in Lesson 3. - Produced by SmartDraw.com 29 Notes: - Produced by SmartDraw.com 30 Lesson 3: Let’s Build Graphs and Charts Together SmartDraw’s powerful charting features make creating your own compelling graph easy and fast. Let’s do a couple together so you see what we mean. Building a Bar Chart of Software Sales Now that you’ve got a feel for SmartDraw’s charting capabilities, let’s build the sales chart in Lesson 1 (Figure 3.1) from start to finish. Figure 3.1. A Yearly Revenue Sales Graph for Software This chart will represent software sales for our imaginary company. We will be working from the period of 1999 through 2006, with a revenue dollar range of just under $900K. - Produced by SmartDraw.com 31 Open a new instance of SmartDraw by clicking the New button on the Quick Access Toolbar toward the upper left corner of your screen (Figure 3.3). Figure 3.3. Opening a New Instance of SmartDraw The Document Browser opens so you can begin graphing with a new SmartTemplate (Figure 3.4). Figure 3.4. Document Browser Screen - Produced by SmartDraw.com 32 Click on the Blank ‘Bar Chart’ SmartTemplate to open it (Figure 3.5). Figure 3.5. Bar Chart SmartTemplate The Application Screen appears with SmartPanel open on the left and a bar chart on the Work Area with four categories and three series (Figure 3.6). Figure 3.6. The Application Screen - Produced by SmartDraw.com 33 The bar chart we will create requires 8 categories and only 1 series. As there are currently 4 categories in place, add 4 more categories by clicking “Add Category” in the Add to Chart group of SmartPanel 4 times (Figure 3.7). Figure 3.7. Adding Categories The newly added categories are added automatically to the existing chart template (Figure 3.8). Figure 3.8. Newly Added Categories Since one of the series is unnecessary, click the first series to select it and control handles (black boxes) appear on the edges of the selected series (Figure 3.9). - Produced by SmartDraw.com 34 Figure 3.9. Selecting a Series for Deletion As the series is selected, the Remove command within the “Add to Chart” group of SmartPanel becomes active; click Remove and select Remove Series (Figure 3.10). Figure 3.10. Removing a Series The series will be removed (Figure 3.11). - Produced by SmartDraw.com 35 Figure 3.11. Removed Series Click Remove and select Remove Series again to remove one more unnecessary series (Figure 3.12). Figure 3.12. Removing the Other Series - Produced by SmartDraw.com 36 Let’s now give the chart some meaning. Double-click Category 1 on the left to select the text (it becomes highlighted in black) (Figure 3.13). Figure 3.13. Selecting a Category to Label it Begin typing to label it; label this category “1999.” Press the Tab key on the keyboard to work your way across the categories, labeling them in ascending order (Figure 3.14). Figure 3.14. Labeling the Categories Label all categories through the year 2006 (Figure 3.15). Figure 3.15. Labeled Categories Now that the categories are labeled, let’s take care of the series. The first year’s sales in 1999 were $400K, so we can either enter a value of 400 or 400,000 into the first column. Since we know all sales were in the thousands, we can simply input a value of 400. - Produced by SmartDraw.com 37 Selecting one column selects them all, and thus puts control handles on all columns for that particular category; this way, changing the color of one category, reflects a color change in all. Click category bar 1999 to select it and control handles will appear on its edges, as well as the edges of all other categories (Figure 3.16). Figure 3.16. Selecting Any One Category Highlights All Categories While 1999 is selected type the number 400 and it appears within just the selected column (Figure 3.17). Figure 3.17. Entering a Series Value - Produced by SmartDraw.com 38 Once 400 is typed into the 1999 category bar and you press the Enter key, SmartDraw adjusts the table range along the y-axis from 30 units to 500 units to accommodate the new value. Additionally, the cursor is automatically placed in the value entry cell of the next category bar 2000, so you can enter the next value (Figure 3.18). Typing a Category Value into a bar: 1. Adjusts series to accommodate value 2. Moves the cursor to the next category label Figure 3.18. Chart Accommodating Input Value of 400 Sales for the next year (2000) were $600K. While the value entry cell for the category bar 2000 is selected, type 600 into the cell (Figure 3.19). Figure 3.19. Typing the Next Value - Produced by SmartDraw.com 39 SmartDraw again accommodates the new value, increasing the series along the left to 700 and moving the cursor to the next year/category, 2001 (Figure 3.20). Figure 3.20. Chart Accommodating Input Value of 600 Repeat the process of entering the sales figures to the chart for the years 2001 to 2006, from left to right, and clicking Enter after each entry: 750 ($750K) in 2001, 800 in 2002, 750 in 2003, 652 in 2004, 674 in 2005, and 734 in 2006 (Figure 3.21). Figure 3.21. Entering the Remainder of the Sales Figures - Produced by SmartDraw.com 40 Notice how easily creating this chart has been so far. You did not have to click through several menus, type in any complicated formulas, or readjust your data table. SmartDraw did the work for you. To finish up this chart, let’s give it some meaning by adding labels. Labels Easy to understand charts use only enough data labels and gridlines needed to get the message across. Redundant labeling, such as having the scale on the vertical axis along with horizontal grid lines and labels on each bar, makes the chart too cluttered. In contrast, one can use labeling on the bars, lines, or slices to further reinforce the message. For instance, show the data label only on the bar that you wish to emphasize. In general, when the relationships between values are important, use less labeling (just be sure to make sure the sizes are accurate to draw conclusions). If the actual values are important to the message, then more labeling is necessary. To label the x-axis, double-click Categories toward the bottom to select it and begin typing (Figure 3.22). Figure 3.22. Selecting the Categories Label We can either label the categories section Years or simply delete the text there; for simplicity, let’s assume readers will infer the categories as years, so press the Delete key to remove the label (Figure 3.23). Figure 3.23. Deleting the Categories Label - Produced by SmartDraw.com 41 To label the y-axis, double-click Units along the left-side of the chart to select it; the label rotates from a vertical to horizontal orientation so the newly added label is legible as you type it (Figure 3.24). Figure 3.24. Selecting the Series Since we are working with units in the thousands, we can label the Series Revenue ($000s). Type Revenue ($000s) directly into the Units cell and click outside the cell once to deselect it (Figure 3.25). Figure 3.25. Labeling the Series Note: pressing Enter after typing into a cell adds another line to the cell for typing additional text into. - Produced by SmartDraw.com 42 We can label the legend on the right in a similar manner as before. Because this label is a series, double-clicking the text selects only the letter or series portion of the label, and not the numerical portion (Figure 3.26a). This time, do not double-click the text; instead, left-click and hold, and drag the cursor across the entire block of text to select the entire label, including the number (Figure 3.26b). While the text block is selected, type Revenue, and left-click once outside the box to deselect it (Figure 3.26c). a) b) c) Figure 3.26. Labeling the Legend Key The chart is coming along nicely (Figure 3.27). Figure 3.27. The Chart Titles You can now create a title for this chart. When it comes to writing titles for your charts, nothing works better than the message you want to get across. Recall that any set of data can be used in a variety of ways to support different messages. This principle applies to the title of a chart—a chart by itself may demonstrate several ideas. Your title should reflect the idea that is important to your message. - Produced by SmartDraw.com 43 The chart we’ve developed exhibits the revenues over the period from 1999 through 2006. If we wanted to emphasize sales not improving as a result of newly added offices, we could label the chart “Yearly Sales Revenue Trends: Sales not benefitting from new office expansion.” For our purposes, we just want to get an idea of where sales are, so you can simply label the chart “Yearly Revenues.” Left-click and hold, and drag the cursor across the entire block of the Chart Title text to select the entire label; then type Yearly Revenues (Figure 3.28). Figure 3.28. Entering a Title With that, the chart is complete (Figure 3.29). Figure 3.29. The Completed Chart Congratulations! You have completed a sales chart! - Produced by SmartDraw.com 44 Saving Files Now that you’re done creating your chart, you can save it (we recommend you save often). Select the Save command on the Quick Access Toolbar (Figure 3.30). Figure 3.30. Saving on the Quick Access Toolbar When you save a drawing for the first time, the Save dialog launches (Figure 3.31). Figure 3.31. Save Dialog If you have saved this drawing before, your drawing will automatically overwrite your last saved file and be saved with all the same properties as your original document. - Produced by SmartDraw.com 45 You may have noticed however some differences–both good and bad– between the chart we just created and the one we used as a guide. For comparison, here they are again (Figure 3.32). New Data Chart Figure 3.32. The Original Chart Here are some key differences between our charts, in reference to the original chart. Positive Elements of the Original Chart • • There is no visible grid behind the chart; this presents a cleaner appearance. There is a border around the chart; this draws focus to the chart. - Produced by SmartDraw.com 46 • The category labels (years) and labels (dollars) toward the tops of the category bars are aligned at a 45 degree angle; angled text accentuates details. Unnecessary Elements of the Original Chart • The category bars show the values of their labels (dollars) toward the tops of the bars; this can be extraneous unless you want to point out exact values. Neutral Elements of the Original Chart • • • • • The original chart is colored blue. The category bars are narrower. The title is slightly smaller The title is positioned higher and to the left. The x and y axis labels are black and not blue. We’ll go into the details of customizing these other elements of a chart in Lesson 5. For now, let’s build another chart to keep up your charting momentum. Notes: - Produced by SmartDraw.com 47 Charting a Pie Chart of Lunar Soil Composition Let’s say that you are currently researching the composition of lunar soil for a science course you are involved with. You need to present your findings to your peers in a professional manner and know that a chart will do the job. Displaying your data in chart form like the one below can grab your audience’s attention better than a simple bar graph (Figure 3.33). Figure 3.33. Pie Chart of Lunar Soil Composition As seen here, this graphic chart depicts the breakdown of the chemical components of lunar soil more effectively than reading a simple block of text would. We can assume you currently have SmartDraw open from our last drawing. To get started, open a new instance of SmartDraw by clicking - Produced by SmartDraw.com 48 New on the Quick Access Toolbar toward the top-left corner of the Application screen (Figure 3.34). Figure 3.34. Opening a New Instance of SmartDraw The Document Browser opens so you can select a new SmartTemplate (Figure 3.35). Figure 3.35. Document Browser Screen - Produced by SmartDraw.com 49 Click Blank Pie Chart SmartTemplate (Figure 3.36). Figure 3.36. Blank Pie Chart SmartTemplate Like before, the Application Screen opens with a default SmartTemplate on the Work Area with three series or pie slices (Figure 3.37). Figure 3.37. The Application Screen - Produced by SmartDraw.com 50 Proportions of a Total The data you have gathered from your research shows there are 6 major elements that comprise the lunar soil, and other elements that are too numerous and of such a small composition that you decide to bundle those together in an Other category. A key note: beyond 6 slices, a pie chart can start losing its readability, so it is usually acceptable to use an ‘Other’ slice to combine items into a single slice. Smart Tip: Beyond 6 slices, a pie chart can start losing its readability, so it is usually acceptable to use an ‘Other’ slice to combine items into a single slice. Figure 3.38. Default Pie Chart SmartTemplate This pie chart requires a total of 7 series. As there are currently 3 series in place, add 4 more series by clicking “Add Series” in the “Add to Chart” group of SmartPanel 4 times. Figure 3.39. Adding Series to the Pie Chart - Produced by SmartDraw.com 51 The newly added series are added to the existing chart template, perfectly aligned and color-matched for immediate presentation (Figure 3.40). Figure 3.40. Newly Added Series Let’s begin keying in our data values for this chart. Here are the elements of the chart and their composition: Oxygen 42%, Silicon 21%, Iron 13%, Calcium 8%, Aluminum 7%, Magnesium 6%, and Other 3%. Begin to input values into your series by clicking directly onto a pie slice (you may also click the number to the right of Series 1); as you click the slice, control handles appear on the edges of the slice and a frame appears around the data value label (numbers to the slice’s right) (Figure 3.41). - Produced by SmartDraw.com 52 Figure 3.41. Selecting a Pie Slice Label the first slice 42, the value for the Oxygen content; the remainder of the pie chart acknowledges that entered value and resizes the chart accordingly (Figure 3.42). Figure 3.42. Labeling a Pie Slice Once you type in the data value for your chart and press Enter, SmartDraw automatically selects the next slice on your chart so you can simply continue entering data values (Figure 3.43). - Produced by SmartDraw.com 53 Figure 3.43. Preparing to Enter the New Data Type 21 to enter the second data value for Silicon, and press Enter. SmartDraw takes the new value and moves the cursor to the next pie slice to receive the next data value (Figure 3.44). Figure 3.44. Entering Data for another Pie Slice Continue entering the data values for your pie chart in the same manner until they are all entered; Iron 13%, Calcium 8%, Aluminum 7%, Magnesium 6%, and Other 3%. - Produced by SmartDraw.com 54 Your chart is coming along nicely now (Figure 3.45). Figure 3.45. The Entered Data Values Now that the data values are keyed in, let’s label the slices. Click the far end of the text of each series to highlight it. For instance, for the pie slice “Series 1: 42 (42%),” click between the number “1” and the “:” symbol. This highlights the series label so you can type into it (Figure 3.46). 1) Click here 2) The label is selected Figure 3.46. Selecting the Series Type Oxygen and press Enter to label the first series; SmartDraw moves to the next series, awaiting your key entry into the next label (Figure 3.47). - Produced by SmartDraw.com 55 Figure 3.47. Labeling the Series SmartDraw continues moving in the same clockwise direction as you entered your data values, so you know your data values will match your labels. For reference, here are the elements of the chart again, along with their composition: • • • • • • • Oxygen 42% Silicon 21% Iron 13% Calcium 8% Aluminum 7% Magnesium 6% And Other 3% - Produced by SmartDraw.com 56 Continue entering the labels as above (by typing in the name of the next element and pressing Enter) until all pie slices are labeled (Figure 3.48). Figure 3.48. The Labeled Series/Pie Slices Let’s give the chart a title; left-click and drag the cursor across the entire block of the Chart Title text to select the entire label. Type Lunar Soil Composition (Figure 3.49). Figure 3.49. Entering a Title for the Chart The chart is technically done. However, recall that graphics can enhance any presentation. For this example then, you will need to - Produced by SmartDraw.com 57 insert an image of your choice into the pie chart. The final step we’ll take is to add an image to the pie chart. For this example, the custom image of the moon below was used (Figure 3.49). Unfortunately, as this is a custom image, it is not included in the SmartDraw library. For purposes of your chart however, you can select another image from the SmartDraw library instead of the moon. Figure 3.49. The Moon With the pie chart selected, click Fill with Images in SmartPanel (Figure 3.50). Figure 3.50. Filling a chart with Images Click on an image from within the Slice Style group of SmartPanel (Figure 3.51). Figure 3.51. Selecting an Image from SmartPanel - Produced by SmartDraw.com 58 And the image is applied to the drawing (Figure 3.52). Figure 3.52. Applying an Image to the Pie Chart And don’t forget, you can also add your own images using the Import Image button. You can also add a border around the outside of the chart by rightclicking anywhere on the chart and selecting Border Style and selecting the first line (Figure 3.53). - Produced by SmartDraw.com 59 Figure 3.53. Adding a Border Your chart is now complete (Figure 3.54). Congratulations! You have created a pie chart! Quite simple, isn’t it? Figure 3.54. The Completed Pie Chart with an outlying Border - Produced by SmartDraw.com 60 Here is how your chart would appear with an image of the moon (Figure 3.55). Figure 3.55. A Pie Chart of Lunar Soil Composition Now that you’re aware of how easy charting can be in SmartDraw, we will introduce you to some alternative applications of SmartDraw’s powerful data graphs in Lesson 4. Notes: - Produced by SmartDraw.com 61 Lesson 4: Alternative Applications of Graphs and Charts Charting data can be useful for many purposes. This lesson introduces you to some of the more common uses of charts and graphs and provides you with guidance toward the proper SmartTemplate to begin with. Line Chart A line chart is a chart that shows a certain object or idea in two different aspects, unlike the bar chart that can only show one aspect of something (Figure 5.1). Line charts are very useful for trying to track the numeric value of something over time; for instance, temperature over the course of a month, sales over the course of a year, or even income depending on the number of customers. You can create a Line Chart by beginning with a Blank Line Chart SmartTemplate. Figure 4.1. Line Chart Example of Monthly Revenue Relative Value Charts A relative value chart shows slices as part of a horizontal or vertical bar (Figure 4.2). Like pie charts, relative value charts show the proportions of a total. For instance: how each percentage of tax dollars is spent. - Produced by SmartDraw.com 62 To get started creating a Relative Value chart, select a Blank Relative Value Chart SmartTemplate. Figure 4.2. A Relative Value Chart of Tax Dollar Spending Stacked Bar Charts A stacked chart is essentially a type of bar chart that has multiple series with one series plotted as it is and one or more additional series being stacked on top of the first (Figure 4.3). These types of charts can be useful for comparing the sales of multiple products over the course of the same time, such as three models of cars being sold within a 10-year period. You can create a stacked chart by selecting a Blank Stacked Bar Chart SmartTemplate. Figure 4.3. Stacked Bar Chart of Yearly Revenue - Produced by SmartDraw.com 63 Area Charts An area chart behaves much like a line chart, displaying quantitive data as an area of color filling the spaces between the lines. Like stacked bar charts, an area chart is commonly emphasized with colors, textures and hatchings. Like most other charts, an area chart compares two or more quantities (Figure 4.4). Figure 4.4. Area Chart Layered Area Charts A layered area chart is a modified version of an area chart which displays area data in a layered fashion above one another. The transparency feature is unique to SmartDraw, which makes layered area chart creation a breeze (Figure 4.5). Figure 4.5. Layered Area Chart - Produced by SmartDraw.com 64 Lesson 5: Advanced Graphing and Charting Methods and Topics Building a Chart from a Comma-Separated Value (.CSV) or Text (.TXT) Data File To quickly and easily create charts (Bar / Pie / Line, etc.) in SmartDraw using an Excel data file (CSV) or TXT file: Click the SmartDraw button screen). (top-leftmost corner of the Application Select New. Select Charts from the Standard tab. Select your desired chart from one of the SmartTemplates in the middle of the screen (use the vertical scroll bar to preview the available templates) and the Application Screen opens. Select the Chart Tab on the Main Toolbar (Figure 5.1). Figure 5.1. Chart Tab Select 'From File' from the Insert Chart section on the left (Figure 5.2) Figure 5.2. From File Option - Produced by SmartDraw.com 65 The Import Chart dialog appears (Figure 5.3). Figure 5.3. Import Chart Dialog From here, select the file type you wish to import from the Files of Type dropdown window; you can import either a Text file (TXT) or Comma Separated Value file (CSV). Navigate to your file and click Open to import your CSV or TXT file for automatic chart creation. Hint: if you already have an opened Excel spreadsheet with data, simply copy/paste a data field directly from the spreadsheet into the existing chart and SmartDraw will create a data chart automatically. Modifying a Chart’s Categories and Series Once your chart is open, you can modify the series or categories in one of the following three ways. The first method is to click into the first data field, key in a value, and press Enter; as the value is entered, the field adjusts and the cursor moves to the next field awaiting the next value (Figure 5.4) - Produced by SmartDraw.com 66 Figure 5.4. Keying in Data Values The second method is to manually adjust the fields. Left-click to select the particular data field you would like to edit and control handles (black boxes) appear on the edges of the data field (indicating adjustability); position your cursor over these boxes and your cursor transforms into two black arrows; at this point, you can manually click and drag to adjust the size of the data field (Figure 5.5). - Produced by SmartDraw.com 67 Figure 5.5. Manually Adjusting the Values The third method is to select the Show Data Table command from the Chart Data group of the Chart ribbon. In the table that appears, you can modify either the table name or data to change the values so that any changes on the table are reflected on the chart (Figure 5.6). - Produced by SmartDraw.com 68 Figure 5.6. Editing Values using the Data Table From here, you can type individual values which are immediately reflected in the chart. Labeling a Chart You can label a chart’s series or category in two manners: key labels into the label fields directly, or key labels into the Data Table. You can label a series or category directly (Figure 5.7). Figure 5.7. Labeling a Category in the Data Table Or use the Show Data Table command on the Chart Data group of the Chart Tab (Figure 5.8). - Produced by SmartDraw.com 69 Figure 5.8. Showing the Data Table to edit a Label A data table appears alongside your current chart where you can change the labels. Customizing a Chart using the Chart Tab Customizing the appearance and elements of a chart is easy in SmartDraw. The Chart Tab contains everything required for designing a chart (Figure 5.9). Figure 5.9. Chart Tab You will see a few groups there: Insert Chart, Chart Type, Chart Data, Labels, Layout, and Style. Each group contains commands for quickly customizing your chart. - Produced by SmartDraw.com 70 Automatic Sequencing You know how beneficial SmartDraw is for charting. Did you know SmartDraw makes it easy to present your chart to an audience in a manner that increases the understanding and retention of your material? SmartDraw’s new Sequencing feature integrates smartly with PowerPoint® to automate your slide’s animation! Let’s see how this works. To access the new Sequencing feature, select the new PowerPoint® tab found on the Main Toolbar. SmartDraw has already presequenced this diagram for you, so all you need to do is select how you would liked this sequenced. For this chart, we recommend using the Categories preset. - Produced by SmartDraw.com 71 Manual Sequencing To manually set the Sequencing feature, select any number of objects on your work area and select a step number from the Step dropdown menu. For instance, in the flowchart below, select the first object and select Step 2. You should select Step 2—rather than Step 1— as your first step, as the background is always the default step for step 1; you can change this as necessary though. Smart Tip: You should select Step 2—rather than Step 1— as your first step, as the background is always the default step for step 1. You can change this as necessary though. Then select the next step in your sequence and choose Step 2. - Produced by SmartDraw.com 72 Sequencing your Objects Whenever you want to preview how your steps would appear, just click the Preview command. As you click the mouse, you will see the different sequenced objects appear in sequential order. And you can move to the next or previous slide, or cancel the preview by selecting the appropriate command on the PowerPoint® tab (Next, Previous or Cancel). And SmartDraw has pre-sequenced most diagrams for you already, so you can just select a diagram and select the Preview command to view your sequenced presentation. Once you click Preview, each successive mouse click steps you through your sequenced drawing. - Produced by SmartDraw.com 73 Once you’re satisfied with how your sequenced drawing appears, just select the Send to PowerPoint® command in the Export group of the PowerPoint® tab. SmartDraw opens a new instance of PowerPoint® (if installed) and instantly transfers your graphic into a new slide, already pre-animated for you! Smart Tip: If you discuss any series of topics during a presentation, sequencing is a definite must. And sequencing is very easy to do with SmartDraw. The animation appears in the same order it was sequenced in SmartDraw. And you can just as easily make changes as necessary in SmartDraw to easily transfer your file back to PowerPoint®. And the best part is that SmartDraw has presequenced settings for all charts and most other diagrams, so you have the best presentation settings already built in! It can be a challenge to build animation into a - Produced by SmartDraw.com 74 drawing if you don’t use PowerPoint® that often—but SmartDraw makes it easy! Working Online Today’s digital economy demands applications which can create graphics for seamless use on the Internet, and SmartDraw understands this. SmartDraw makes it easy to publish drawings to the web, import images from the web, and retain hyperlinks in your documents online. Publishing to the Web and Hyperlinking Objects You can publish your flowchart to the Web as an HTML file if desired. Simply export your drawing to HTML using the Export command under the SmartDraw Button . This opens the Export to HMTL Files Dialog and SmartDraw builds the files ready for web posting: an HTML and GIF image file (which you can change to JPG or PNG within the Change option of the Export HTML window). Publishing Drawings to the Web - Produced by SmartDraw.com 75 SmartDraw provides a powerful hyperlinking feature which enables you to hyperlink any objects on the Work Area to other SmartDraw drawings, web pages, documents or programs. To access the hyperlink function: • • • Select an object on the Work Area Select the Insert – Hyperlink control from the Insert Tab on the Main Toolbar Navigate to your chosen hyperlink and click OK; SmartDraw inserts the hyperlink into your object. Objects that have hyperlinks are denoted by a small icon in the form of a blue plus symbol within a white box. Inserting Hyperlinks SmartDraw will retain any active hyperlinks in the HTML file format. When SmartDraw exports to an HTML file it also includes a GIF, PNG or a JPG file with the same name followed by ‘_img.’ For example, if you export to Flowchart.htm, a bitmapped file called Flowchart_img.GIF is also created. Note: by selecting the Change button in the Export to HTML Files dialog, you may also change the exported image file to PNG or JPG. • To ensure any hyperlinks remain active, you must upload both files (using any FTP software of your choice) to the same folder on your web server in order to view the exported image in a web browser. Additionally, you should always upload all of the files that SmartDraw places in your selected export folder to keep all links intact. Once you've added a hyperlinked file, you can launch it by selecting the object you have hyperlinked from within the open HTML file. - Produced by SmartDraw.com 76 • Capturing Web Pages to the Work Area Need to describe a process about a website on your Work Area? SmartDraw provides a practical tool for easily capturing web page images. To insert a web page image to your Work Area, ensure you are online and do the following: 1. Select the Insert – Web Page control from the Insert Tab on the Main Toolbar; SmartDraw opens a new web browser window (the SmartDraw Web Page Import dialog). 2. Toward the top of the SmartDraw Web Page Import dialog you will find a navigation bar where you can type in a web address (i.e., www.SmartDraw.com, etc.); type in the address of the web page to bring into SmartDraw and click Enter. 3. Click Capture Web Image on the navigation bar; SmartDraw will capture the web page image and automatically place it into your Work Area. At this point, you can now manipulate the image as most other objects in SmartDraw, including resizing, rotating and repositioning it. Capturing Web Pages Creating, Storing, and Accessing Custom Flowcharting Symbols You can create your own flowcharting symbol with the tools in the Tools group, or simply import an image using the Insert – Picture command on the Insert Tab of the Main Toolbar. Custom-drawn objects should be grouped first (Ctrl + G), to ensure they act as a single object. You can then store them in any symbol library for future flowcharting purposes. To store a grouped custom-drawn or imported symbol into a library for future use, do the following: 1. Click and drag the symbol or image from the Work Area to a SmartPanel library on the left; as you do so, the cursor changes to the Library Drop - Produced by SmartDraw.com 77 Cursor and as you release the mouse button, the Edit Symbol dialog appears, asking if you’d like to ‘add a copy of these objects to this library as a new symbol.’ The Edit Symbol Dialog 2. Click OK and the new symbol appears in the Edit Symbol dialog. 3. Label this symbol a unique name, like ‘my symbol 1.’ Change any of its properties as desired and click OK; SmartDraw will store this symbol in the library for future use. Once you’ve created or imported a symbol, you can use that as a flowchart object, like any other symbol. Simply click and drag it over from the library to your flowchart as desired. You can then access that flowchart symbol by opening the particular symbol library you stored it in. - Produced by SmartDraw.com 78 Storing the Custom Symbol If you need to search for the symbol, simply open any template, open SmartPanel’s Library tab on the left, select More Symbols, and type a keyword to search for the symbol library or custom-named symbol. Accessing Custom Symbols - Produced by SmartDraw.com 79 As you can see, SmartDraw really takes the pain out of charting and empowers you with functional tools that enable you to be successful. Conclusion You now understand how valuable graphing is and how SmartDraw makes graphing painless. Charting enables you to communicate complex data using an easily digestible picture. At this point you should feel comfortable creating a variety of charts. You’ve learned the fundamentals of graphs and charts and using SmartPanel for easily charting. And by using SmartDraw, you’ll be charting like practically an expert in no time. In summary, we hope that by taking this course you have learned the following: • • • • • The benefits and fundamentals of charting and graphing The automatic charting and graphing capabilities of SmartDraw How to create charts and graphs with SmartDraw Alternate applications for charting and graphing The advanced features of charting with SmartDraw Congratulations! You’ve completed the SmartDraw Graphs and Charts Certification Training Course! Why not create a few charts for fun? Just take your time building your charts—you’ll still get them done in record time with SmartDraw! Thanks for your time and we look forward to helping you create winning charts that allow you to succeed! When you are ready, please proceed to the certification test. - Produced by SmartDraw.com 80 Take the Test The Graphs and Charts test helps us to evaluate your understanding of the topics covered in this course. The test consists of multiple-choice, true/false and fill-in-the-blank questions. The test will take approximately 20 minutes to complete. When you are ready to take the exam, please visit the link below: Start the test You can also copy and paste the link below into your web browser: http://www.questionpro.com/akira/TakeSurvey?id=956901 Once you complete the test, one of our certified trainers will evaluate your responses. If you demonstrate an understanding for the material, you will receive your certificate via email. Good luck! - Produced by SmartDraw.com 81 Appendix A: Getting Help SmartDraw provides several resources to help you with any drawing: SmartHelp, SmartDraw HTML Help, the User Guide, the SmartDraw website, and the SmartDraw Support team. While using SmartDraw, the quickest place to obtain help is through SmartHelp. SmartHelp provides instant help, suggestions for navigating SmartDraw, and answers to the most frequently asked questions when building a particular graphic, such as a chart. SmartHelp is located on the right side of your screen, and can be accessed by clicking on the “SmartHelp” control. Opening SmartHelp - Produced by SmartDraw.com 82 Opening SmartHelp Once opened, SmartHelp will remain open on the right side of your screen. SmartHelp When you’re done using SmartHelp, click the Close button to collapse SmartHelp down. - Produced by SmartDraw.com 83 Closing SmartHelp While SmartDraw is open, you can access SmartDraw HTML Help by pressing the F1 key. SmartDraw HTML Help provides a detailed overview of the SmartDraw program and includes a quick search Index. SmartDraw HTML Help The SmartDraw User Guide can be accessed by first opening any SmartTemplate, selecting the Help Tab, and selecting User Guide. - Produced by SmartDraw.com 84 Accessing the User Guide You may also obtain many additional, helpful details on the SmartDraw website. The SmartDraw Website Here are a couple of links worth looking into: • The SmartDraw Encyclopedia of Business Graphics (information on every diagram type available): http://www.smartdraw.com/encyclopedia/index.htm • The SmartDraw Knowledge Base http://www.smartdraw.com/support/knowledgebase/index.aspx - Produced by SmartDraw.com 85 If you have any comments or questions concerning SmartDraw, our friendly and knowledgeable SmartDraw Support staff is available at no cost to you, 24 hours a day, 7 days a week, whether you are using the trial or licensed copy of SmartDraw. • To contact SmartDraw Support, please call 858-225-3373 or toll-free 800-817-4243; or e-mail support@SmartDraw.com. Smart Tip: Our friendly, local SmartDraw staff is ready to assist you anytime of the day, every day of the year! • When reporting a problem, please include the following information: 1) Your system configuration (version of Windows, printer, display type etc.) 2) A description of how to reproduce the problem. 3) A sample file that exhibits the problem (if possible). Credits SmartDraw is a trademark of SmartDraw.com in the United States and other countries. - Produced by SmartDraw.com 86 Windows is a registered trademark of Microsoft Corporation in the United States and other countries. - Produced by SmartDraw.com 87