Semester “Spring 2010” Assignment No. 01 Marks: 20 “Workforce Diversity” Suppose you are manager of a multinational operating in UAE, your workforce constitutes of people from Pakistan, India, China, Sri Lanka, Bangladesh and Belgium. How will you successfully manage this workforce to achieve organizational goals effectively and efficiently? Solution Managing diversity is defined as "planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while its potential disadvantages are minimized. Globalization is having its effect on workforces, which are more and more mixed in their racial origin. In addition to the rich variety of nationalities, backgrounds and cultures also add to make an organization more complex. The manager should do the following things in order to manage the diverse workforce. • Value cultural difference The manager should place a high value on cultural differences; he/she should perceive people from other cultures to be different but equally good. • Respect all workers The manager should gave respect to other culture norms, values, customs and traditions because as we all know that we cant motivate the person of another culture until the person first accepts you. • Participate in cultural training The management should arrange the training programs which help the employees to understand the beliefs, customs and traditions of another culture. • Learn foreign language The management should also design some language training program in order to avoid the communication barriers. • Open book management Organizational financial statements should be shared with all employees as it helps in motivating them and they consider themselves as an important asset organization. • Avoid stereotyping Manager should enhance good management practices by preventing discrimination on the basis of caste, nationality, ethnicity etc and promoting inclusiveness. • Build creative culture Cultivate a creative culture in which every employee feels comfortable to share his/her ideas. It also facilitates innovation in the organization. • Boost morale of all employees Motivate employees by giving rewards. • Work as a team As the word team stands for Together Everyone Achieves More One person may have a brilliant idea but lack the technical skills, practical planning, or financial know how to make their idea become something real. A team can therefore accomplish much more than the sum of the individual members. Good teamwork generates creative energy and problem solving. It also has the ability to meet the complex challenges they face.
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