INTENSIVE MANAGEMENT DEVELOPMENT PROGRAMS “Leadership in all we do” 1. DEVELOPING EFFECTIVE LEADERSHIP SKILLS “Great leaders are the few, not the many” Vancouver May 31, June 1 & 2 Calgary June 9, 10 & 11 2.ENHANCING YOUR STRATEGIC THINKING & PLANNING SKILLS “Strategic thinking is the foundation of organizational success” Vancouver June 16, 17 & 18 Calgary June 28, 29 & 30 What our clients say about our programs: “Enforced practices and provided good examples” VanCity Savings Credit Union “Very informative program, good content and real-life situations” Chevron Canada “Enjoyed it immensely” Palliser Health Region “Dynamic... great examples of life experiences” University of Calgary Seats are Limited! Register Today! Canadian Professional Call Toll Free: 1-888-452-6422 Spring 2010 Management Services Register Online: www.cpmsnational.com Proudly Canadian PROGRAM ONE DEVELOPING EFFECTIVE LEADERSHIP SKILLS “Successful leaders have the ability to see beyond where they are today.” W ithout critical analysis or thoughtful insight, leadership becomes hit and miss. Most leaders underestimate the impact of their inﬂuence over their teams; passively agree to goals and objectives that are not aligned with their corporate values and mission; or become too focussed on outcomes while destroying morale. Poor leadership is often at the forefront of disastrous processes. How can leaders promote quality assurance, develop human capital, and support innovation but not bother to invest in their own continuous learning? Have you ever wondered why great leaders are the few and not the many? This program will highlight key components of successful leadership that are common in all great leaders. You will learn effective strategic and operational decision making skills within ever-changing environments that have converging and competing variables in demanding pressures of time, risk and reward. Great leaders also build contingencies DATES & LOCATIONS "LEADERSHIP IS BEYOND and ﬂexibility in each decision as Vancouver May 31, June 1 & 2 ROUTINE COMPLIANCE, they understand that there are Calgary June 9, 10 & 11 IT IS ABOUT INSPIRING many paths to success, some of which are not under their control. COMMITMENT" Equally critical is your ability to PROGRAM INFO develop leaders at every level. Through focussed and deliberate communication strategies, you can build a performance based organization by fostering a culture Breakfast and lunch are of innovation, purpose and drive. included daily Program in session from Great leaders have the strategic capacity and vision to position their organization 9:00 am to 4:00 pm in order to take advantage of circumstances that may not have been forecasted. They have the ability to predict turning points and have the agility to reposition their organization. This ability to envision a future in the present by utilizing TO REGISTER a methodological approach may determine the very economic viability, or Online: sustainability of your organization. www.cpmsnational.com In this 3 day program through discussions and case studies, you will learn effective Toll Free: strategies that will immediately enhance your leadership skills. Leadership is not 1-888-452-6422 a speciﬁc responsibility or task, rather it is a way of thinking, learning and doing! Fax: 604-688-2642 Certiﬁcates will be presented upon Program materials will completion of the program be provided DAY 1 DEVELOPING A LEADERSHIP PHILOSOPHY • Recognizing the 4 Cs of leadership responsibility • Developing strategies to change culture WHAT OUR CLIENTS SAY ABOUT OUR • What is metacognition and why is it important to leadership PROGRAMS: • Aligning your leadership style to meet speciﬁc objectives and "A lot for me to learn. A lot to circumstances remember." • Visioning: develop tools to help you create the future in the present University of Victoria • Differentiating between cognitive and metacognitive skills "One of the best programs for Leadership that I have attended." Finning Canada CRITICAL LEADERSHIP COMPONENTS "Absolutely phenomenal. Learned • Knowing when to use a different leadership style a great deal of vital information. Exposure was realistic, facilitator • Understanding the essence of leadership – three key components was engaging and presentation was • What is the effect of time on your leadership style excellent." Atco Power • Understanding when it is appropriate to lead "Very good and informative. Exactly • Helping your employees develop an organizational leadership philosophy what I was after." • Can leaders unknowingly contribute to a negative environment Deloitte • Learning to think strategically "Very knowledgeable and dynamic presenter. Three days were intense but the role play & practice were EFFECTIVE DECISION MAKING SKILLS critical to gain understanding." Shaw Communications Inc. • Using the decision making model "This was an outstanding course." • Formulating options and a contingency plan Calgary Fire Department • ‘Paralysis by Analysis’ – knowing when you need to act "Energetic Presenter." • Aligning decisions to mission/value statements Ledcor Construction Ltd. • Utilizing the risk/certainty model in developing organizational capacity "I appreciated the time we had to and tolerance interact through case studies." BC Principals & Vice Principals • Setting strategic priorities Association • Learning how to lead short term vs. long term goals "Very informative and • Building consensus when making unpopular decisions knowledgeable." Weyerhaeuser Canada "Thanks for the tips." Seaspan International LEADING ORGANIZATIONS THAT HAVE ATTENDED OUR " Very informative. Learned some MANAGEMENT PROGRAMS: excellent tips." Suncor Energy Global Television Network, Greater Victoria Public Library, Rogers Sugar Ltd., Law "Excellent! Kept things exciting!" Society of Alberta, Department of the Attorney General, College of Physicians and Health Sciences Association of Surgeons, Riverside Forest Products Ltd., Mercer Human Resource Consulting, Inland Alberta Construction, Halifax Herald Ltd., BC Public School Employers Association, Colliers International, Ledcor Industries Ltd., City of North Vancouver, Delta Barrington Hotel, "Very responsive and interactive." Abbotsford Police Association Rocky Mountaineer Rail Tours, Edmonton Examiner and more.... "Leaders are disciplined in thought, action, process and communication"— CPMS PROGRAM ONE DAY 2 DAY 3 ORGANIZATIONAL LEADERSHIP: LEADERSHIP AND PERFORMANCE BASED TEAMS STRATEGIC THINKING • Developing high powered teams • Learning the 10 components of strategic thinking • Why some cross functional teams don’t work • Deﬁning corporate obstacles to strategic thinking • Bringing divergent interests into common synergies • What are the mega, macro and micro strategic • Moving from Performance Management to priorities Performance Leadership • What are the 5 steps to an effective strategic plan • Designing various leadership approaches • Using a process of ‘environmental scanning’ to gain • Learning tools to re-energize a senior team competitive knowledge • Using various strategies to measure the effectiveness • Fostering employee engagement of your organization LEADERSHIP AND DEVELOPING LEADERS ORGANIZATIONAL CULTURE AT EVERY LEVEL • What is organizational culture • Investing in your human resource capacity • Understanding how organizational culture develops • How employees interpret corporate communications • Understanding how poor change initiatives can lead • Aligning individual with organizational goals to “never adopters” • Hierarchical command structure versus ﬂat • Why reinforcement is critical for sustained change organizations - what impact does this have • Understanding why some employees will never • Learning different motivation theories that build a accept change need for action • Building a culture of accountability • Ensuring organizational sustainability through • Employing Change Management Models that work succession planning STRATEGIC POSITIONING LEADERSHIP AND SUCCESSFUL • Relying on customer feedback to help position your COMMUNICATION STRATEGIES organization • Developing an implementation plan • Building relationships and networks with key • Designing communications that are cognitively stakeholders in your community and abroad attractive • Learning when to attack, consolidate or defend your • What is the ‘Art of Persuasion’ position • Using personal and social inﬂuences • Deciphering events that have a real impact • Understanding why 'top down' communication • Deﬁning the internal and external forces strategies don't always work • Environmental scanning – how effective is it and • Leading by inﬂuence versus authority and power when should you use it • Deﬁning the key elements to successful communications that lead to action "Leadership requires taking educated risks"— CPMS PROGRAM TWO ENHANCING YOUR STRATEGIC THINKING & PLANNING SKILLS “Strategic thinking is the foundation of organizational success. ” E ven in today’s ever-changing organizational environment, successful leaders are able to envision a coherent future that doesn’t exist today. Their ability to see beyond tomorrow begins with the process of strategic thinking. Strategic thinkers embrace a broad perspective of their organization, build strategic partners and alliances, and are acutely aware of the trends and developments that impact their present and future realities. Successful leaders not only manage the day to day objectives of their organization, but they also strategically position themselves for tomorrow. These are only but a few of the key strategic thinking attributes that will deﬁne a leader. Without this foundation, how can your organization develop a strategic plan, see the process through and accomplish goals? DATES & LOCATIONS Thinking strategically requires both technical and tactical skills. Technical skills such as metacognition are rarely discussed around the management or leadership Vancouver June 16, 17 & 18 table, and are not widely understood Calgary June 28, 29 & 30 "BUILDING YOUR by even those who are responsible for STRATEGIC CAPACITY IS the strategic path. Similarly, tactical PROGRAM INFO ESPECIALLY CRITICAL IN factors such as environmental scanning TURBULENT TIMES" are often overlooked and not used to Breakfast and lunch are strategically build alliances which can included daily position your organization to take advantage of time sensitive opportunities. Program in session from Now more than ever with local and global inﬂuences, like changing demographics, 9:00 am to 4:00 pm technology, and emerging markets, strategic thinking is an absolute necessity for organizational success. Those leaders that can think strategically, develop TO REGISTER a strategic plan and energize their organization to implement the necessary processes, will out maneuver, out distance, and out perform their competition. Online: www.cpmsnational.com In this 3 day program through discussions and case studies, you will enhance Toll Free: your strategic thinking and planning skills in order to ensure the long-term 1-888-452-6422 success and survivability of your organization. Fax: 604-688-2642 Certiﬁcates will be presented upon Program materials will completion of the program be provided PROGRAM TWO DAY 1 DAY 2 UNDERSTANDING STRATEGY & ASSESSING ORGANIZATIONAL STRATEGIC THINKING CAPACITY • What is strategic thinking • Environmental scanning – why it is critical to the • Recognizing the difference between strategy & organization’s success strategic thinking • Identifying critical threats • Identifying tactical versus technical strategies • Knowing your organizational capacity for strategic • Why are both strategy and strategic thinking so change important • Understanding the scope of your organization’s • Identifying the strategic process challenge • Balancing the current and future states • Identifying capacity opportunity through potential • Deﬁning the levels of strategic thinking strategic alliances THINKING STRATEGICALLY CONSTRUCTING FUTURES • Developing your strategic thinking ability • Holding multiple futures simultaneously • Understanding how mental models shape thinking • Conceptualizing ‘what-if’ scenarios • Designing creative processes that enable multiple • Positioning your organization in continuous change futures • Anticipating future demographics • Using divergent and convergent thinking • Leveraging turning points to create urgency • Beyond systematic thinking - thinking systems and action • Developing a strategic perspective • Developing coherent stories of the future • Overcoming critical thinking barriers • Creating a value-proposition for your organization • What is metacognition and how does it work ENSURING STRATEGIC BEING A STRATEGIC LEADER ALIGNMENT • Why strategy & leadership are indivisible • Aligning mission, vision and values • Developing a tolerance for ambiguity • Aligning strategy, tactics and operations • Creating a competency toolkit for strategic • Spotting strategic trends in a ﬂuid environment leadership • Ensuring internal and external consistency • Understanding risk as part of your strategic • Developing alignment throughout the value chain thinking • Engaging supplier and service providers in your • Using the power of questions to think strategically organizational strategy • Understanding organizational culture as a lever or • Managing alignment expectations and impediment to strategic change communications • Utilizing communication for strategic leverage • Critically assessing outliers or non-core opportunities "Learn to build your technical and tactical skills"— CPMS DAY 3 CREATING A TEAM APPROACH TO YEARS OF STRATEGIC THINKING O GOOD ADVICE • Raising strategic awareness in your management team • Utilizing strategic team problem-solving processes Canadian Professional Management • Identifying strategic thinkers within your team Services is a management consulting ﬁrm that • Why ‘adopters’ can be successful strategic thinkers focuses on ‘People and Leadership.’ For over • Understanding the change process 20 years, our consultants have been providing • Building consensus and commitment advice on labour relations, strategic planning, leadership, professional development and board governance. Our facilitators are practitioners IMPLEMENTING THE STRATEGIC who offer their services to entrepreneurs, boards, PLANNING PROCESS associations, and organizations in both the public and private sectors. We combine our Canadian • Knowing who to involve & why experience and education with a ﬂair for • Asking the fundamental questions presenting to provide a learning experience that • Using strategic planning frameworks is second to none. Our areas of expertise include: • Positioning your organization in a ﬂuid environment STRATEGIC MANAGEMENT • Ensuring tactical and operational alignment ∙Management audits • Developing your ‘storyboard’ ∙Strategic vision formulation • Building the strategic path and creating the plan ∙Competitive benchmarking ∙Amalgamations and restructuring ASSESSING THE STRATEGY ∙Facilitation of the strategic planning process LABOUR RELATIONS • Understanding the need for measurable strategies • Creating critical metrics and milestones ∙Labour-management consensus building ∙Collective agreement administration • Validating realities ∙Labour contract negotiations • Using systems-thinking measurements ∙Grievance management • Creating a ‘picture’ of progress through the ‘Balanced ∙Arbitration presentation Scorecard’ ∙Facilitation/process consultation HUMAN RESOURCES MANAGEMENT • Developing contingencies to adapt to change ∙ Performance management ∙ Supervisory/Leadership training ∙ Personnel recruitment WHAT OUR CLIENTS SAY ABOUT OUR PROGRAMS: ∙ HR information systems "Very enlightening & "Excellent discussions and group ∙ WCB/Disability management extremely interesting." learning." EXECUTIVE DEVELOPMENT FOR POLICE Lafarge Canada Scotiabank AND LAW ENFORCEMENT LEADERS "Excellent facilitator and the "Great presentation, very eye- ∙Organizational development program content was excellent." YWCA opening. Learned some new skills that we definitely will use." ∙Ethics and ethical conduct Merrick Architecture ∙Leadership and supervisory excellence "Very energetic & captivating. "Exceeds expectations." ∙Developing intelligent organizations Never a dull moment." Air Liquide Metro Vancouver ∙Int’l police leadership conferences Please call us at 1-888-452-6422 or visit www.cpmsnational.com to learn how we can assist you. Canadian Professional Management Services 780 - 1111 West Hastings Street Vancouver, BC V6E 2J3 www.cpmsnational.com ENROLLMENT FORM 1-888-452-6422 Step I : Select Programs Upcoming Programs 1. Developing Effective 2. Enhancing Your Strategic Leadership Skills Thinking & Planning Skills Strategic May 31, June 1 & 2 June 16, 17 & 18 Leadership Vancouver Marriott Pinnacle Vancouver Marriott Pinnacle 1128 West Hastings Street 1128 West Hastings Street (604) 684-1128 (604) 684-1128 November 2010 June 9, 10 & 11 June 28, 29 & 30 Labour Calgary Marriott Calgary Telus Convention Centre Relations 110 9th Ave SE 120 9th Ave SE (403) 266-7331 (403) 261-8500 Programs Summer 2010 Step II : Registrants Half-Day Name: ____________________________ Title:_________________________________ 1 2 Management Name: ____________________________ Title:_________________________________ 1 2 Skills Fall 2010 Name: ____________________________ Title:_________________________________ 1 2 Name: ____________________________ Title:_________________________________ 1 2 For more information or assistance in planning your upcoming training Name: ____________________________ Title:_________________________________ 1 2 please call 1-888-452-6422 or visit Organization: __________________________________________________________________ www.cpmsnational.com/programs Address: ___________________________________________________________________ __________________________________ Postal Code:_________________________________ On-Site Facilitation Phone: ____________________________ Fax: _______________________________________ Whether you require a customized Email for Conﬁrmation: __________________________________________________________ program, or would like the convenience of bringing a facilitator to your organization, at CPMS we can do both. We will design Step III : Payment Information a program curriculum to speciﬁcally meet $1499 per registration per three day program plus GST. your learning objectives, using scenarios Save Save $600 when you and/or your colleagues register for three or more programs and case studies that are applicable to your $600 at the price of $1299 plus GST per program. Breakfast and lunch are included daily. industry while tailoring the discussions to [GST# 874032162RT 0001] meet the education and experience level of Cheque enclosed is payable to CPMS Inc. Invoice my organization PO: ___________________ the participants. In this setting, participants will gain the added advantage of learning Credit Card (Visa/MC/Amex) with their peers while discussing situations Card Number: _____________________________________ Expiry: _________________________ that they may currently experience. Cardholder: ____________________________________________________________________ Please contact us at 1-888-452-6422 to learn more about these services. Signature: _____________________________________________________________________ Step IV: Register What You Can Expect Online: www.cpmsnational.com By Mail: CPMS Toll Free: 1-888-452-6422 780 — 1111 West Hastings Street Take home material for future reference By Tel: 604-688-2641 Vancouver, BC V6E 2J3 Small interactive sessions, limited seats By Fax: 604-688-2642 Open discussions, interaction and real By Email: email@example.com life examples Cancellation Policy: Payment will be reimbursed if cancellation is received a minimum of 10 working days prior to the Certiﬁcates leaders/practitioners Facilitators who are will be presented program. A credit note will be issued for all other cancellations. Substitutions can be made at any time. upon completion of the Guaranteed course satisfaction program.
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