801 Cliff Road East, Suite 201 Burnsville, MN 55337 HELP DESK – ENTRY LEVEL If you have a two year computer degree or have worked in a computer related job for at least two years, you may be interested in joining our team. We are currently accepting resumes for our Help Desk – an entry level position. We are eager to find someone who meets these qualifications: • Knowledge of Microsoft Office/Outlook • Detail oriented, good problem solving skills, and willingness to learn • Customer oriented, resourceful and motivated personality • Excellent communication/people skills • Strong team orientation • Demonstrated or classroom experience supporting Microsoft Windows 2000/XP • Candidates with experience supporting remote users on a VPN a plus Areas of responsibility will include but are not limited to: Network Administration • Create and maintain 75 exposition user accounts • Work with Corporate IT to install, configure and maintain exposition division’s network • Work with Corporate IT to design and support server systems and supporting software Hardware / Software • Maintain Burnsville office network cabling and capabilities • Work with Corporate IT to install, configure and maintain exposition division’s hardware and software requirement • Work with Corporate IT to maintain inventory and recommend upgrades as needed Help Desk Support • Troubleshoot IT issues that ensure maximum issue resolutions in minimum time • Provide instruction on how to use Office, Windows, and other basic applications • Troubleshoot and maintain printers, fax machines and other office equipment If this position intrigues you, please send resume and cover letter to 651-796-0209 or via e-mail to firstname.lastname@example.org We offer a competitive salary along with excellent benefits including health, life & dental, paid vacation, holidays & sick, and 401(K). E.O.E.
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