801 Cliff Road East Suite 201 Burnsville MN 55337 HELP DESK – ENTRY LEVEL If you have a two year computer degree or have worked in a computer related job for at lea by qru15075

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									801 Cliff Road East, Suite 201
Burnsville, MN 55337


                          HELP DESK – ENTRY LEVEL
If you have a two year computer degree or have worked in a computer related job for at
least two years, you may be interested in joining our team. We are currently accepting
resumes for our Help Desk – an entry level position.

We are eager to find someone who meets these qualifications:
  • Knowledge of Microsoft Office/Outlook
  • Detail oriented, good problem solving skills, and willingness to learn
  • Customer oriented, resourceful and motivated personality
  • Excellent communication/people skills
  • Strong team orientation
  • Demonstrated or classroom experience supporting Microsoft Windows 2000/XP
  • Candidates with experience supporting remote users on a VPN a plus

Areas of responsibility will include but are not limited to:

    Network Administration
    • Create and maintain 75 exposition user accounts
    • Work with Corporate IT to install, configure and maintain exposition division’s
       network
    • Work with Corporate IT to design and support server systems and supporting
       software

    Hardware / Software
    •  Maintain Burnsville office network cabling and capabilities
    •  Work with Corporate IT to install, configure and maintain exposition division’s
       hardware and software requirement
    • Work with Corporate IT to maintain inventory and recommend upgrades as
       needed

    Help Desk Support
    •  Troubleshoot IT issues that ensure maximum issue resolutions in minimum time
    •  Provide instruction on how to use Office, Windows, and other basic applications
    •  Troubleshoot and maintain printers, fax machines and other office equipment

If this position intrigues you, please send resume and cover letter to 651-796-0209 or via
e-mail to humanresources@cygnusexpos.com We offer a competitive salary along with
excellent benefits including health, life & dental, paid vacation, holidays & sick, and
401(K). E.O.E.

								
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