Swine Flu Be Prepared SWINE FLU

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					FLU FRIENDS                                         FOR PATIENT REFERENCE

Flu friends can be relatives, neighbours or         KNOW YOUR
friends, who do not have symptoms of swine
flu. They can collect medicines, food and other
supplies for you if you get swine flu, so you
                                                    FLU FRIENDS
don’t have to leave home.
                                                    MY FLU FRIENDS ARE:
The National Pandemic Flu Service will

encourage you to send a flu friend to collect       Name:                    Name:
your antivirals. You can use the tear off slip
on the other side of this page to make a note       Telephone number:        Telephone number:
of your reference number, to give to your

flu friend.
                                                    Mobile number:           Mobile number:
Identify your flu friends and check they are
happy to help you. Fill out their details on this
leaflet and keep in a safe place.                   Think about neighbours who may live alone
                                                    or family members that might need help and

                                                    see if you can be their flu friend.
                                                    I AM A FLU FRIEND FOR:
                                                                                                   BE PREPARED
Stock up and make sure you have to hand:            Name:                    Name:

• Normal flu remedies – for example, the
                                                    Telephone number:        Telephone number:
  correct dose of paracetamol for adults
  and children
                                                    Mobile number:           Mobile number:
• Food and fluids
• Extra supplies of tissues and toilet paper
                                                    PERSONAL INFORMATION
• Supplies of any regular medications you
                                                    You can make a note of your personal
  take – make sure you order any repeat
                                                    details here so that they are easy to access
  prescriptions before they run out.
                                                    if you feel unwell.
  Remember that GPs and pharmacies may
  be very busy, so allow plenty of time             My NHS Number is:
  for this
                                                    My GP is:
                                                    My GP’s address is:
 If you require this leaflet is available in
 alternative formats or languages please
 phone 01223 597 664 or email                       My GP’s telephone                          number is:                                       Published August 2009
General Information and advice about swine                                                             FOR FLU FRIEND'S REFERENCE
flu is available from:
                                                        STEP 2
• National Pandemic Flu Service Recorded
  Information Line: 0800 1 513 513                      GET ADVICE                                      STEP 3
• NHS Choices:                                                                               GET TREATMENT
                                                   If you think you have swine flu stay at home
IF YOU THINK YOU                                   and contact:                                        Your authorisation code
                                                                                                       If you have contacted the National Pandemic
                                                       The National Pandemic Flu Service:
HAVE SWINE FLU…                                        TREATMENT 0800 1 513 100
                                                                                                       Flu Service and been given a twelve digit
                                                                                                       authorisation code to collect antivirals you
                                                                                                       can write it here. Your flu friend will only be

  STEP 1                                           If you need antivirals, you will be given an
                                                   authorisation code and told where your flu
                                                                                                       able to pick up your medications if they have
                                                                                                       this code.
  KNOW THE SYMPTOMS                                friend can collect the medications from.            Tear off this slip and give it to your flu friend
                                                   You can write your authorisation code here for      so they have all the information they need to
Swine Flu Symptoms:                                your own record:                                    collect your antivirals.
If someone has a temperature of 38°C or above                                                          Name of patient:
and at least two of the following symptoms,
                                                   Your flu friend will also need to take ID
they may have swine flu.
                                                   for themselves and you. You must provide
                                                                                                       Patient’s authorisation code is:
• Widespread muscle       •   Sore throat          original documents. Acceptable forms
  and joint aches         •   Vomiting             of identification include:
• A cough                 •   Watery diarrhoea     •   Current passport                                Address of nearest Antiviral Collection
• Headache                •   Cannot stop crying   •   Child benefit letter                            Point (ACP):
• Blocked or                  (only children)      •   Council tax payment book
  runny nose                                       •   Credit card, bank or building society
                                                       statement (from the last 3 months)
 If you think you may have swine flu and:
                                                   •   Paid utility bill (from the last 6 months)
                                                   •   Parent held record (red book)
 • have a serious underlying illness               •   Pension/benefit book
                                                   •   National identity card (European                Your flu friend should also take:
 • are pregnant                                        Community / European Economic Area)             • ID to prove who they are
 • have a sick child under one year old            •   UK naturalisation or registration certificate   • ID to prove who you are
                                                   •   Full driving licence
 • your condition suddenly gets much worse         •   NHS Card                                        This slip has no monetary or exchange value
                                                   •   Birth / marriage / civil partnership /          - it is simply a place to write your details for
 • your condition is still getting worse after
                                                       adoption certificate                            your flu friend to take with them to collect
   seven days (or five days for a child)
                                                   •   Standard Acknowledgement Letter issued          your antivirals if you need them. This leaflet
 You should call your GP directly.                     by the Home Office for Asylum Seekers           is designed for personal use and for
                                                                                                       reference purposes only.

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