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Attachment Appendix Solihull Council Solihull Homepage tinnitus

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Attachment Appendix Solihull Council Solihull Homepage tinnitus

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									Safety and Pollution Team

      Service Plan

      2006 – 2007
Safety and Pollution Service Plan 2006-2007

                                                 Contents

  Section                                                                      Page

  1.0   Service Aims and Objectives
        1.1    Aim                                                                     1
        1.2    Objectives                                                              1
        1.3    Links to Council's Vision, Key Tasks and Strategic Objectives           2

  2.0   Background
        2.1   Solihull's Profile                                                        2
        2.2   Organisational Structure                                                  3
        2.3   Scope of the Team's "Safety" Service                                    3-4
        2.4   Scope of the Team's "Pollution" Service                                   4
        2.5   Demands on the "Safety" Service                                         4-5
        2.6   Demands on the "Pollution" Service                                        6
        2.7   Demands on the Safety and Pollution Team                                6-7
        2.8   Enforcement Policy                                                        7

  3.0   Service Delivery - Safety
        3.1    Health and Safety Premises Inspections                              7-8
        3.2    Health and Safety Accidents                                         8-9
        3.3    Health and Safety Complaints                                          9
        3.4    Lead Authority Partnership Scheme                                     9
        3.5    Large Organisations Partnership Project                               9
        3.6    Advice to Businesses                                                  9
        3.7    Health and Safety Initiatives                                      9-11

  4.0   Service Delivery - Pollution
        4.1    Airport                                                                12
        4.2    Contaminated Land                                                      12
        4.3    Air Quality Management                                                 12
        4.4    Advice/Complainant Links                                               12
        4.5    Planning Consultation                                                  13
        4.6    Monitoring of Landfill Gas                                             13

  5.0   Other Issues
        5.1     Strategic Safety Issues                                          13-14
        5.2     Strategic Safety and Pollution Issues                               14
        5.3     Liaison with other Organisations                                 14-15
        5.4     Health and Safety Promotion                                         15

  6.0   Resources
        6.1   Financial Allocation                                                    15
        6.2   Staffing Allocation                                                     15
        6.3   Staff Development Plan                                                  16

  7.0   Quality Assessment
        7.1     Quality Assessment                                                    16

  8.0   Review
        8.1    Review against the Service Plan                                        16
        8.2    Identification of any variation from the Service Plan                  16
        8.3    Areas for Improvement                                                  16
Safety and Pollution Service Plan 2006-2007

                                             List of Appendices

  Appendices                                                                                        Page


      I   Directorate Structure                                                                        17


     II   How the Public Health and Protection Directorate fits into the Organisational Structure      18


    III   SWOT Analysis Conducted by the Team                                                          19


    IV    Solihull MBC's Political Organisational Structure                                            20


     V    Time Resources Plan for Safety 2005-06                                                       21


    VI    Timetable for Air Pollution Progress Reports with Review and Assessment System               22


   VII    Time Resources Plan for Pollution 2005-06                                                    23


   VIII   Health and Safety Enforcement Initiatives 2006-07                                          24-25


    IX    Pollution Activities 2006-07                                                               26-27


     X    Work Programme (West Midlands) Draft for 2005-06                                           28-29
          (Based on that produced for 2004-05)

    XI    Commercial Regulation - Financial Resources                                                  30


   XII    Safety and Pollution Team Guidelines:                                                      31-33
          Objectives, Indicators, Targets and Measures
 Safety and Pollution Service Plan 2006-2007

1.0   SERVICE AIMS AND OBJECTIVES
1.1   Aims
       To ensure all premises that the Council has health and safety enforcement responsibility for
         comply with health and safety legislation, enforce Sunday Trading legislation and the provisions
         of the amended Local Government (Miscellaneous Provisions) Act 1982 re skin piercing.
         To audit all aspects of the multi-clause Section 106 agreement, to ensure that Birmingham
          International Airport Limited complies with the legally binding conditions laid down in the
          agreement, these being designed to minimise disruption to the airport‟s neighbours and to
          protect the environment.
       To review and assess air quality within the Borough, and implement the air quality strategy as
          required under Part IV of the Environment Act 1995, and subsequent Regulations.
       To continue the over view of management of potentially contaminated land sites.
1.2   Objectives
      The following are Safety’s objectives and how they are achieved re the Team’s QA system:
      i) Enforcement of the Health and Safety at Work etc. Act 1974 and subordinate Regulations by the
         inspection of premises and delivery of HELA strategy related initiatives.
       Health and Safety Inspections (QA Guideline HS-01)
      ii) Investigation of accidents where appropriately notified to the Department.
       Notification of Accidents (QA Guideline HS-03)
      iii) The development and delivery of health & safety initiatives. These include locally targeted
           initiatives and also participation in national initiatives proposed by the Health & Safety Executive
           in accordance with their Working in Partnership philosophy and to ensure delivery of the Fit 3
           Programme.
      iii) Advising employers, employees and members of the public on matters relating to Health and
           Safety legislation.
       Provision of information and the raising of awareness through other health and safety initiatives
       Provision of information to employers, employees, and public, enquiries logged on Quality Plans
            (QA Guideline GEN-02)
      iv) Provision of Heath and Safety Information to New Businesses
       Provision of Health and Safety Information to new Businesses (QA Guideline HS10)
      v) Investigation of all relevant complaints relating to health and safety.
       All enquiries made via telephone/letter or email are responded to. Enquiries and service
            requests are recorded on quality plans (QA Guideline GEN-02)
      v) Enforcement of the provisions of the Local Government (Miscellaneous Provisions) Act 1982 as
            it relates to skin piercing.
       Licensing of skin piercers and their premises (QA Guideline HS-09)
      vi) Act as a consultee in health and safety at work for licensing matters, in particular the processing
           of applications in accordance with the Licensing Act 2003.
      viii) Enforce the provisions of the Sunday Trading Act 1984 and Christmas Day Trading Act.
      Indicators and targets used to measure whether objectives are achieved are contained within
      Appendix XII
      The following are Pollution’s objectives:
          i. To audit all aspects of the multi-clause Section 106 agreement, to ensure that Birmingham
             International Airport Limited complies with the conditions contained within the agreement.
         ii. To review and assess air quality within the Borough, and implement the air quality strategy
             required under the Environment Act 1995, and subsequent Regulations. An updated and
             screening assessment will be reviewed and modelled for submission to DEFRA in Spring
             2006.
        iii. To implement Air Pollution Control (APC) and IPPC (Integrated Pollution Prevention and
             Control) within the Borough – as required by the Part I of the Environmental Protection Act.
             (This year the way companies are charged will change and be based on risk assessment).
       iv. To consult with officers from Planning with respect to environmental issues and to assist them
             to discharge environmental conditions.
         v. To provide information and advice to businesses, members of the public and other of the
             Authority‟s Directorates.
       vi. Investigation of all relevant complaints - all enquiries made via telephone/letter or email are
             responded to. (QA Guideline GEN-02)
       vii. To conduct regular methane gas monitoring of the Monkspath estate and relevant Business
             Park Units to ensure the gas is not accumulating or migrating from the site.


                                                     Page 1
 Safety and Pollution Service Plan 2006-2007


1.3   Links to Council’s Vision, Key Tasks and Strategic Objectives
      The Team supports, and its work contributes to the Council‟s Vision, Key Tasks and Corporate
      Strategic Objectives that underpin the work of the Local Authority. The way in which the Team
      contributes to these is detailed in the Directorate‟s Performance Plan which forms the 'umbrella'
      document for all Divisions within the Directorate. Safety & Pollution's Service Plan links directly into
      the Performance Plan. This years service plan again sees the amalgamation of the Safety and
      Pollution functions, containing the health and safety and pollution specific issues facing the Team in
      the forthcoming year.

      The Team also contributes to achieving the following: (These documents are available on Solihull's
      intranet as indicated)
        i)   One Council One Vision http://solnet/www1c1v
             The Team's contribution towards 1C1V is included in the Performance Plan.

        ii)    Solihull Council's Results (formally the Best Value Performance Plan)
               http://www.solihull.gov.uk/upload/public/attachments/3/councilresults.pdf
               The Team contributes to the Council's strategic objectives through implementation and
               monitoring of the Team's Performance Plan.
               http://solnet/performance/performanceplans/2006-07/ppeh0607.pdf

               Solihull's Children and Young People's Plan:
               http://www.solihull.gov.uk/upload/public/attachments/13/CYPPFinal.pdf
               The Team contributes to the "Stay Safe" objective of this Plan through enforcement of both
               Health & Safety at Work Act and Environmental Protection legislation. This year a joint
               initiative with the Education Welfare Team will also focus on young people in the workplace

        iii)   Equal Opportunities http://solnet/wwwpoweb/hrnew/Policies/EQOPP2.DOC
               The Team is aware of the equal opportunities policy.

        iv)    Crime and Disorder Strategy:
               http://www.solihull.gov.uk/upload/public/attachments/10/CandDStrategy0508.pdf
               The Team is aware of Solihull Crime and Disorder Strategy

        v)     Enforcement Concordat. The Team is a signatory to the Enforcement Concordat and aims to
               provide clear and fair information to all.

        vi)    Economic Development: http://www.solihull.gov.uk/upload/public/attachments/2/EDS2.pdf
               The Team's contribution to the economic development of the Borough is included in the
               Team's Performance Plan.

        vii)   Enforcement Policy (Quality System document QC17 and QC 17a)
               http://www.solihull.gov.uk/upload/public/attachments/3/EHEnfPolSum.pdf
                http://www.solihull.gov.uk/upload/public/attachments/1/hsenfpolicy041.pdf
                The Team adheres to both the Directorate and West Midlands Health and Safety Liaison
                Group enforcement policies.

        vii) Health Improvement Plan: the Team is aware of the Health Improvement Plan and works
             closely with colleagues within the Primary Care Trust and other relevant agencies in order to
             secure improvements.
2.0   BACKGROUND
2.1   Solihull’s Profile
      Solihull Metropolitan Borough Council (SMBC) is a metropolitan authority in the West Midlands that
      provides a range of community services to a population of approximately 200,000. The organisation
      employs approximately 6000 people and as a unitary authority provides the full range of council
      services.

      The Authority comprises a mix of urban development to the north and western boundary with the
      City of Birmingham combined with a semi-rural area of large villages in the east of the borough.
      The Borough contains Birmingham International Airport, National Exhibition Centre and a number of
      business parks including Birmingham Business Park and Blythe Valley Business Park.




                                                     Page 2
 Safety and Pollution Service Plan 2006-2007


2.2   Organisational structure
      SMBC as an organisation, provides many diverse services. During 2002/03 a major restructure
      took place throughout the Council, following the One Council, One Vision review, which resulted in
      the establishment of a Public Health Directorate. The Directorate is made up of the following
      divisions – Environmental Health (which includes: Community Regulation, Commercial Regulation
      (comprising Food Safety, and Safety & Pollution teams), Strategy and Support and Bereavement
      Services. The Strategy and Support Division provides the Environmental Health Division‟s
      Operational Support functions and is responsible for developing and co-ordinating our public health
      work with Solihull Primary Care Trust, Emergency Preparedness, monitoring performance and
      developing & co-ordinating strategy across the Directorate.

      The Commercial Regulation Manger manages Commercial Regulation. The Team Supervisor
      provides the operational management of the Safety and Pollution team. There are two Specialist
      Officers within the Team who provide high level knowledge and expertise in Health and Safety and
      Pollution respectively. There are also two highly competent Health and Safety Officers, and an
      Airport Monitoring Officer.

      The Health and Safety Team continues to enforce, as a pure subject, health and safety legislation in
      those premises allocated by the Health and Safety Enforcing Authority Regulations. This is in
      contrast to the majority of other Local Authorities where health and safety tends to be combined with
      food safety/hygiene enforcement. In Solihull therefore, a premises will receive separate health and
      safety and food inspections.

      The Team also enforces the Food, Environment, Protection Act (pesticide legislation), Sunday
      Trading Act and the Local Government (Miscellaneous Provisions) Act (skin piercing).

      In addition the Team is responsible for air pollution issues from certain commercial premises using
      powers under Parts I and II of the Environmental Protection Act 1009 and the Pollution Prevention
      and Control Regulations 2000. This includes the issue and subsequent ongoing monitoring of
      permits for potentially polluting activities i.e. Prescribed Processes, such as those undertaken at the
      Land Rover site.

      Organisational charts detailing how the Team fits into the Directorate‟s organisational structure is
      given in Appendix I. Appendix II illustrates how the Directorate fits into the overall Organisational
      structure. Appendix III is a SWOT analysis conducted by the Team. It illustrates strengths,
      weaknesses, threats and opportunities identified by the Team. The Team will work to maintain and if
      possible further develop our strengths. With regards weaknesses where possible work will be done
      to influence them. Opportunities will be further investigated, and if possible and within our control
      threats countered.

      The Council‟s democratic structure changed from 1 st April 2002 to a Cabinet structure and the
      Health and Safety Team now reports to the Planning and Regulatory Committee. Issues to do with
      Pollution are reported to the Cabinet member for the Environment and Leisure. The Committee
      (political) structure is detailed in Appendix IV.

      The enforcement functions within the Directorate have a quality assurance system (BS EN ISO
      9002:1994 [revised to BS EN ISO 9002:2000]) which was first certificated in 1992 by DNV (a
      Company accredited to asses and verify quality assurance systems). Lead Assessor auditors from
      this Company audit the system on a 6 monthly basis.

2.3   Scope of the Team’s “Safety” Service
       The Safety Officers are responsible for all advice and enforcement activities relating to health
         and safety in premises allocated to the authority under the Health and Safety Enforcing
         Authority Regulations. Enforcement activities include the inspection of premises, delivery of
         other alternative intervention strategies and also the investigation of workplace accidents and
         complaints.
       In addition, officers advise employers, employees and members of the public on matters relating
         to Health and Safety legislation.




                                                    Page 3
 Safety and Pollution Service Plan 2006-2007

        Enforcement of the provisions of the Sunday Trading Act. The provision requiring businesses to
         register with the local authority, and the need for local authorities to maintain a register of
         businesses Sunday opening hours have now be repealed. However Council policy in respect of
         how the Act is to be enforced remains i.e. that enforcement action will only take place in
         response to a complaint.
       Safety officers are also responsible for registration of cosmetic piercers within the Borough. As
         a result amendments to the local bylaws, the type of “registerable” activities increased to include
         micro pigmentation and all types of body piercing. During 2005/6 an additional 3 tattooists
         registered within the Borough.
2.4   Scope of the Team’s “Pollution” Service
       The Pollution officers are responsible for air pollution issues in commercial premises, including
         Birmingham Airport and Land Rover. The two officers also act as the main links with
         complainants about these two sites.
       The Specialist Officer maintains close liaison with officers in the Planning Team in respect of
         environmental issues and assists them in discharging environmental conditions.
       The Environmental Monitoring Officer (Airport) is primarily responsible for auditing all aspects of
         the multi-clause Section 106 agreement, to ensure that Birmingham International Airport Limited
         complies with the legally binding conditions laid down in the agreement, in order to minimise
         disruption to the airport‟s neighbours and also to protect the environment.
       Officers are also responsible for monitoring, reviewing and assessing air quality within the
         Borough, and implementing the air quality strategy required under the Environment Act 1995,
         and subsequent Regulations.
       Implementation of Integrated Air Pollution Control (APC) and IPPC (Integrated Pollution
         Prevention and Control) within the Borough – as required by the Part 1 of the Environmental
         Protection Act and the IPPC Regulations.
       Overview of contaminated land issues.
       The monitoring of methane gas in the Hillfields area.
       The conduct of noise mapping in line with EC Directives that require national governments to
         produce strategies to control community noise.
2.5   Demands on the “Safety” Service
      Health and Safety - Premises profile:
      On 2nd April 2006 there were 2403 premises on the Team's database falling to the Team for health
      and safety enforcement purposes. The profile of premises at that time was:

      A       29                  B3      479
      B1      58                  B4      339
      B2      237                 C       1261

      During 2004/05 LAC 67/1 was revised, and introduced a new approach to proactive enforcement.

      Currently the profile of the premises is risk based, scored by officers on completion of routine
      inspection, or other associated Health and Safety visits to premises. The score defines the
      frequency and therefore the priority of the premise‟s next inspection. The "A" category premises
      have the highest risk and are therefore inspected first, Category “B1” premises are the next greatest
      risk and so on through to Category “C” premises. This type of scoring will continue, however the
      approach following the scoring changed in 2005/6 and will continue during 2006/7.

      The revised LAC allows local authorities to continue to score their premises but not apply an
      “elapsed years” weighting to the premises. Previously, if a premises wasn‟t inspected on it‟s “due
      date” a weighting was applied to the premises computer record which increased it‟s risk rating to
      bring it nearer to the top of the inspection list. Through this process premises with very low health &
      safety risks appear to have become high risk premises purely because they have not been
      inspected – and not because of an increased health & safety risk on the premises.

      The team has identified this change in national policy as an opportunity to both drastically improve
      it‟s premises database and create resource to undertake alternative intervention strategies,
      something else that is required by the national guidance. Between 2004 and 2007 all of the
      premises due for inspection will be inspected and re-scored in order to give an accurate rating of the
      health & safety risk of the premises. Over the next two years, the Team will continue to inspect all of
      the premises due for inspection, which will drastically improve the information held on the
      Directorate‟s database and help with future resource planning.



                                                    Page 4
Safety and Pollution Service Plan 2006-2007



     The figures shown in brackets above indicates the number of premises that fell into each category
     at the beginning of 2004 when this new approach began, showing that premises are now falling into
     their correct risk category.

     In summary, premises are rated into 3 broad categories – A, B or C, made up of 6 groups as
     follows:
     A to be inspected not less than once per year
     B1 to be inspected not less than once per 18 months.
     B2 to be inspected not less than once per 2 years
     B3, B4 and C intervention strategies other than inspections should be used, and this is the biggest
     divergence from the previous LAC.

     LAs should review at 3 and 5 year periods respectively the need for inspecting premises in groups
     B3 and B4 whilst category C premises should not normally be a part of the planned inspection
     cycle. The type of intervention is left to authorities to decide the most suitable method, and can
     include monitoring of incident reports, seminars, and questionnaires, normally directed at revitalising
     health & safety strategy topic inspection areas.

     As described above, a decision has been made to seize the opportunity to improve the premises
     database and not apply the elapsed years weighting during 2005/06 and 2006/07 which will provide
     the Team with a more accurate indication of which premises fall into which health & safety risk
     categories.

     National Exhibition Centre
      The National Exhibition Centre is one of the largest exhibition venues in Europe. Work activities
         on the site are diverse and fall to the Team for health and safety enforcement purposes. The
         Team continues to conduct audits with continued success in raising the profile of health and
         safety within the exhibition industry as a whole.
     Sunday Trading & Christmas Day Act
      No complaints were received during 2005/6 regarding Sunday Trading, and therefore other than
         provision of advice upon request, officers have had no other involvement with this issue.
     Skin Piercing
      The Safety Officers are responsible for the enforcement of the Local Government Miscellaneous
         Provisions Act 1982 in respect of the registration of skin piercers.
      There are currently 66 premises registered compared with 36 during 2005/06 and 113 operators
         registered (compared with 96 in 2005/6) under the Act. 4 of those registered are tattooists.
      During 2005/6 additional work was conducted to introduce additional local bylaws to cover the
         new registration requirements of micro pigmentation and other types of body piercing.
     Customer Consultation
     During 2005/06 consultation with customers, about a wide range of the services we provide
     continued involving:

     (a) 'Service Users' - Postcard Consultation
     Since 1st August 2003, all service users have received a consultation postcard (ie anyone who
     makes a complaint re a business or requests information/advice or information in relation to health
     and safety).

     Postcards are reviewed on return and generally do not highlight any particular problems. As such, it
     is currently proposed that this form of consultation be ceased as of end March 2006.

     (b) Health and Safety Inspections - Postal Feedback Survey
     A survey form relating to health and safety inspections was sent to all premises who received an
     inspection in the months August to October, equating to 73 premises 28% (22 premises) returned
     completed questionnaires. Comments and answers were favourable, with 86% stating their
     inspection was either excellent or good. No-one stated that the inspection was unsatisfactory. Full
     details of the questionnaire results are available from the Team.

     In summary, however, it can be concluded that the overall response to our consultations has been
     positive and is indicative of the Team's commitment to meeting the needs of our service users.

     The time and resource plan for 2006/07 for the Safety Officers is detailed in Appendix ??


                                                   Page 5
 Safety and Pollution Service Plan 2006-2007


2.6   Demands on the Pollution Service
      Local Air Quality Management
      Under the Environment Act 1995, Local Authorities are required to review and assess air quality in
      their area. These reviews and assessments form the cornerstone of the system of local air quality
      management (LAQM). Appendix VI shows the timetable for progress reports within the review and
      assessment system.

      LAQM itself forms a key part in the Government‟s strategies to achieve Air Quality Objectives,
      including the following pollutants: benzene, carbon monoxide, lead, nitrogen oxides, sulphur dioxide
      and particulates.

      In accordance with this the Team conducts various air monitoring activities in order to predict
      whether any of the Air Quality Objectives will be exceeded. It is recognised within the legislation
      and supporting guidance that despite national strategies to reduce the levels of pollutants, areas of
      poor quality will remain, and that these are best dealt with using local measures implemented
      through the Local Air Quality Management regime. If targets are exceeded then Air Quality
      Management Areas must be established, and management plans drawn up. Two areas were
      identified during 2003/04, which merited further investigation, but it was found that air quality
      standards were unlikely to be exceeded. This was reported to and accepted by DEFRA.
      Air Pollution Control (APC) and Integrated Pollution Prevention and Control (IPPC)
      The requirements for certain processes to have a permit come under Part 1 of the Environmental
      Protection Act.

      Within Solihull there are 10 relevant processes, and an 23 petrol stations. The processes include
      car repair premises, printers, a tanker sprayer, cement processors and a crematorium.

      The Team is responsible for processing authorisation requests, and also visit each premises, the
      frequency based on a national risk assessment scheme, in order to monitor compliance with
      authorisation requirements. Solihull has no high risk premises, however it does have medium and
      low risk premises. Generally the longest period between site inspections is 12 months.

      During 2005/2006 APC inspections of all the petrol stations were conducted. A decision has been
      made however that in 2006/07 no inspections of petrol stations will be undertaken. Instead the time
      resource will be put into reviewing the supporting administrative system.
      Contaminated Land
      Part 2A of the Environmental Protection Act requires that local authorities have a written strategy for
      contaminated land within their area, including it‟s inspection and identification.

      The Pollution Specialist Officer manages and reviews this issue, including liaison with the Planning
      Division and over viewing remediation reports and new developments. It is anticipated that there are
      no contaminated sites within Solihull, as defined by the legislation.
      The time and resource plan for 2006/7 for the Pollution element of the Team is detailed in Appendix
      VII.

2.7   Demands on both the Safety and Pollution Teams
      Development and Use of MVM
      During 20005/06, two team members remained involved in the ongoing management of the
      Directorate‟s computer system (MVM). Efficiency/effectiveness improvements for both customers
      and staff from the system continue, although the need for more central co-ordination within the
      Directorate has been raised. A Directorate working group has been set up and it is hoped that this
      will improve the situation. Further benefits are continuously being identified to improve intelligence
      and services. This work will continue throughout 2006/2007.

      Birmingham International Airport
      Safety: The Team is responsible for health and safety enforcement within a large part of the Airport,
      a role shared with the Health and Safety Executive. The basic demarcation for responsibility is that
      the HSE follow the baggage and all activities (including aircraft linked activities and baggage
      handling) after the baggage is checked in. The Health and Safety Team is responsible for all areas
      where passengers/visitors move, from their entry into the terminal to the point at which they walk on
      to the “air-bridge” to board an aircraft.




                                                    Page 6
 Safety and Pollution Service Plan 2006-2007


      Pollution: As part of a Section 106 Planning Agreement, Birmingham International Airport funds the
      Environmental Monitoring Officer (Airport) [EMO(A)] post within the Safety and Pollution team.
      The AMO‟s responsibility is to audit all aspects of the multi-clause S106 to ensure that BIA complies
      with the legally binding conditions laid down in the agreement, these being designed to minimise
      disruption to the airport‟s neighbours and to protect the environment.

      The Team also deal with various queries and complaints about the Airport even though they are not
      the enforcing authority to most issues raised.
      Licensing Act
      The Team will continue to act as consultees under the licensing legislation (The Licensing Act 2003
      introduced arrangements to transfer the liquor licensing responsibilities from the courts to the local
      authority).

      The new law is based on the following objectives, which form the basis on which all applications are
      considered:
       Prevention of crime and disorder
       Public safety
       Prevention of public nuisance
       Prevention of children from harm

      Staff will continue to attend internal Directorate licensing meetings.
      Team Service Availability
       It is estimated that 5 % of food businesses within the Borough are run by proprietors whose first
          language is not English. It is estimated that this proportion is smaller (3%) in terms of the
          premises falling to the Health and Safety Section for enforcement purposes, primarily because
          the Section enforces in more premises than the Food Section within the Borough.

          No data is currently recorded in relation to ethnic background or language of businesses. The
          Team uses a standard phrase in a number of languages on correspondence where officers feel
          it is appropriate. In addition arrangements can be made to use translators where necessary.
       The Team also has access to Language Line who provide an interpretation and translation
          service which can be accessed where necessary.
       Information gathered from the Citizen's Panel in August 1999 indicated that 98% of residents
          are white, 1% Asian and 1% Black or mixed race. Data from the 1991 census recorded that 1%
          of residents were Indian, Pakistani or Bangladeshi, 1% Caribbean, African or similar and 1%
          Chinese or other.
       The Safety and Pollution team is located in the Council House, located in the south of the
          Borough. The office is manned Monday to Thursday between 8.45 and 17.20 and 8.45-16.30 on
          Friday. Officers work in the evenings and at weekends as required, to inspect businesses that
          are only open at those times. No formal out of hours system operates although officers' home
          numbers are included on the emergency list.
       The emergency number is published in the telephone directory and covers a range of the
          Council's services: in the event that an emergency occurs members of the Safety and Pollution
          Team are contacted as necessary. In addition, a considerable amount of health and safety
          information is now posted on the health and safety web site accessed through the Council's
          internet site (www.solihull.gov.uk). A service request form for a range of services provided by
          the Division is also available on the internet site.
2.8   Enforcement Policy
      Solihull MBC is a signatory to the government's Enforcement Concordat. The Directorate has an
      Enforcement Policy, controlled within the QA system. In addition, the health and safety team has
      regard to a more specific Health and Safety Enforcement Policy, which is reviewed every two years)
      by the West Midlands Health and Safety Liaison Group. This policy is also controlled within the QA
      system.

      There is also an Enforcement Policy with respect to APC/IPPC which has been agreed by the West
      Midlands Chief Officers Pollution Group (WMCOPG).
3.0   SERVICE DELIVERY – Safety
3.1   Health and Safety Premises Inspections
       293 inspections were undertaken during 2005/6, 3 over the target figure of 290.
       The revised LAC 67/1 which changed the inspection approach in 2005/6, remains in place.



                                                    Page 7
 Safety and Pollution Service Plan 2006-2007

      This basically requires that priority be given to topic based inspection and partnership projects. The
      inspection rating system enables LA inspectors to; identify clearly the contributions made by hazard
      and risk to their overall health & safety assessment of a workplace; separates the consideration of
      safety hazard/risk from health hazard/risk; and categorises premises into group A (the highest
      hazard/risk group), through B1-B4 to C (the lowest hazard/risk).

      In summary, premises will be rated into 3 broad categories – A, B or C, made up of 6 groups as
      follows:
      A to be inspected not less than once per year
      B1 to be inspected not less than once per 18 months.
      B2 to be inspected not less than once per 2 years
      B3, B4 and C other intervention strategies than inspections should be used, and this is the biggest
      difference from the previous LAC.

      Las should review at 3 and 5 year periods respectively the need for inspecting premises in groups
      B3 and B4 whilst category C premises should not normally form part of the planned inspection
      cycle. The type of intervention is left to authorities to decide the most suitable method, but can
      include monitoring of incident reports, seminars, and questionnaires, normally directed at revitalising
      health & safety strategy topic inspection areas.

      This year, more than ever before Local Authorities have received increased direction by the HSE
      regarding what initiatives they should be involved in. These initiatives will provide further opportunity
      for contact with relevant premises in all of the rating categories.

      Number of premises (enforcement) 2005/2006

      A       29                  B3       479
      B1      58                  B4       339
      B2      237                 C        1261             Total Number: 2403

      The number of health and safety inspections to be undertaken during 2006-7 is 290. The
      number remains the same due to the revised LAC 67/1 and implementation of the new enforcement
      intervention strategies. Officers also need to be involved in the development and delivery of health
      and safety initiatives.
      Resource requirement 1800 hours.

         Inspections of categories A to B2 will continue to be undertaken, around the development and
          delivery of initiatives. In all relevant cases, the action areas of the HELA strategic plan will be
          discussed under the topic based approach*, in order to assist employers with their duty to
          manage health and safety and in turn reduce the health and safety risks of their employees.
          *The key strategic areas are slips trips; working at height; workplace transport; musculoskeletal
          disorders and stress.
       During 2006/7 premises falling within categories B3-C will continue to be targeted using
          alternative intervention strategies.
      Inspection Administration
       The inspection booking system helps to reduce Officer time in planning inspections. The
          system basically involves premises due for inspection being contacted by a letter, on a quarterly
          basis. This requests confirmation that the premises is still occupied by the occupier on the
          Team‟s database and that the contact details are correct, in addition to requesting an indication
          of a preferred inspection time.
       Enforcement Management Model From 1/4/04 health and safety enforcement officers were
          required to complete the Enforcement Management Model when making decisions about formal
          action. The model is intended as a decision making tool to ensure that enforcement decisions
          are proportionate, consistent, accountable, targeted and transparent. The Team continue to
          implement the Model.
3.2   Health and Safety Accidents
      The ICC (Incident Control Centre) logs all notified accidents (via the internet, telephone, or fax) and
      then notifies the relevant enforcing authority via the internet and fax. Problems that were
      experienced initially with the system now appear to have been rectified which has reduced officer
      time in rectifying them.




                                                     Page 8
 Safety and Pollution Service Plan 2006-2007

      The number of employers who continue to notify accidents directly to the Section is now minimal:
      the majority are now received via the ICC.

      The number of external accidents received during 2004/05 was 327, compared to 316 for the same
      period last year. 189 of those notified involved employees, and 46 involved the public. 92 of these
      were actually non-reportable.

      107 of the notified accidents were investigated, however three of which are the subject of ongoing
      formal investigations that may result in a prosecution.

      Resource Requirement: 750 hours

3.3   Health and Safety Complaints
              st
      From 1 April 2005 148 enforcement complaints were dealt with by the Team, which is slightly lower
      than in the previous year.

      It is anticipated that a similar number of complaints will be received in the forthcoming year.

      Resource requirement complaints 750 hours

3.4   Lead Authority Partnership Scheme (LAPS)
      The LAPS continues, however in view of problems that have been experienced previously during
      accident/incident investigations, together with the fact that a substantial resource would have to be
      allocated in order to enter into an actual partnership, the Team has so far declined involvement in
      the scheme. However, the Team does refer any issues of national significance to the relevant local
      authority partners as required by relevant Local Authority Circulars.
3.5   Large Organisations Partnership Project
      Introduced in 2005/6, this is a joint HSE and LA venture to work centrally with some of the largest
      organisations. The objectives of the project are cited to be improvement in the organisation‟s health
      & safety performance and streamline the way they are regulated. The amount of consultation with
      Local Authorities before its introduction was limited and the team have reservations about the
      scheme, whilst dealing with the member organisations, their LOPPs involvement will be considered.
3.6   Advice to Business
      The Section recognises the importance of providing advice to businesses wherever possible. As
      well as providing information by traditional means (e.g. visits or sending of information by post)
      more work was undertaken during 2005/6 to develop the Team's web site, in order to diversify the
      way information is made available to employers.

      The site currently includes 50 information sheets, and also specific activity-based information
      sheets. All current information sheets have been reviewed in line with legislative changes. Work will
      continue during the coming year to further develop the site.

      Two members of the Team are to be involved in a trial for a new internet Content Management
      System during 2006/7 which will bring about benefits, not only for the Team and Directorate but also
      the Authority as a whole. At the time of writing the amount of time required for this is unknown.

      Press releases will continue to be issued to the media relating to important health and safety issues,
      to communicate issues to local businesses and the local community.

      Resource Requirement: 350 hours
3.7   Safety Initiatives – 2005/06 Summary
      The Team developed and delivered a number of initiatives during 2005/6:

      Workplace Transport Initiative

      Every year 70 people are killed and 2000 more are seriously injured in incidents involving workplace
      transport. During 2005/06 the Team conducted a workplace transport initiative, aimed at
      management of these issues at the National Exhibition Centre. This site was targeted due to the
      diversity of activities and types of transport utilised at the site. The audit resulted in service of an
      Improvement Notice that required the establishment of a management system, and supporting
      action plan.



                                                    Page 9
Safety and Pollution Service Plan 2006-2007


     Working at Height

     Falls from height are the most common cause of fatal injury and the second most common cause of
     major injury to employees, accounting for 15% of all such injuries. All industry sectors are exposed
     to the risks presented by this hazard. The Working at Height Regulations came into force during
     2005/06. The initiative involved the production of two separate letters: one aimed at managing
     agents as they are in a powerful position to control the activities of contractors visiting their sites and
     also have duties under various health & safety legislation, including the Management of Health &
     Safety at Work Regulations 1999 to liase with contractors. The other was aimed at the self-
     employed in the type of work where they would have to work at height. Both letters basically set out
     the new hierarchy of requirements for fall protection, which are fundamental to the Regulations,
     included a brief guide to the Regulations and also enclosed information relating to the safe use of
     ladders. Relevant Information sheets were also produced that were given out during inspection of
     relevant premises.
     Builders Merchants Project

     This was a joint regional initiative with the Health & Safety Executive, the aims and objectives being
     to contact all “heavy side” builders‟ merchants across the Midlands, with the small and medium
     sized enterprises being contacted primarily through Safety and Health Awareness Days (SHADS). 4
     large merchants are also being involved through inspections using an audit style approach, however
     none of these merchants have premises within the Borough. Solihull hosted a SHAD which
     targeted managers / proprietors of builders merchants premises and involved them attending a half
     day seminar where the 5 priority topic areas involved in inspections (with specific reference to
     builders merchants premises) was introduced i.e. slips and trips, musculo-skeletal disorders, stress,
     falls from height and workplace transport. Businesses from across the West Midlands attended,
     although only 3 of the businesses were from Solihull. Businesses were encouraged to attend by the
     offer of an 18 month amnesty on the next routine inspection. Follow up work to this will take place
     during 2006/7.
     Slips & Trips Outreach Campaign 2005

     This was a national campaign involving local authority inspectors working in conjunction with the
     HSE. It focused on a national co-ordinated inspection and education campaign to promote the fact
     to duty holders and enforcers that slips and trips should be treated seriously and in proportion to the
     injuries and losses they cause The “target audience” of the initiative were high risk and high
     incidence sectors – in our case retail and hospitality premises. Aims of the initiative were in line with
     the national campaign: to promote the vision that slips and trips should be treated seriously and in
     proportion to the injuries and losses they cause; to promote the use of simple, sensible solutions to
     reduce risks and control the problem and also to challenge attitudes and promote the use of
     sensible controls, to reduce risks and control the problem. “See it, Sort it” was one of the key
     campaign messages. The second phase of this will be delivered during 2006/7.
     Noise at Work Regulations

     Exposure to loud noise can cause permanent hearing damage. Damage can involve loss of hearing
     ability and people may also suffer a permanent sensation of noises or ringing in the ears, known as
     'tinnitus'. Hearing loss can be caused by exposure to noise at work. Factors that contribute to
     hearing damage are noise levels and how long people are exposed to the noise, daily and over a
     number of years. The Control of Noise at Work Regulations 2005 have now replaced the Noise at
     Work Regulations 1989, and are connected with a change in action levels and employers‟
     responsibilities associated with these levels. The Team developed an initiative aimed at raising
     awareness of the impending changes in legislation. Relevant businesses were contacted to inform
     them of the changes. There are transitional periods that defer the application of these Regulations
     to the music and entertainment sectors until 2008 – applying to all premises where live or recorded
     music is played. More will therefore be done relating to these Regulations during the work year
     2007/8.
     NEC Organiser Audit

     The Team conducted another management audit of an exhibition Organiser building on the
     continued success in raising the profile of health and safety within the exhibition industry as a
     whole.




                                                    Page 10
Safety and Pollution Service Plan 2006-2007

     Backs initiative

     This was a national co-ordinated education and inspection initiative undertaken in June/July
     focussing on back pain, which is a serious problem and accounts for 46% of all musculo-skeletal
     disorder (MSD) incidents. The inspection phase ran concurrently with educational events.
     The Team were involved in the inspection side of the initiative, and involved the introduction of the
     MAC tool, which helps to assess the risk of injury during a manual handling operation. Significant
     improvements were achieved in target work places. The second phase of this initiative will continue
     into 2006/7.

     Legionella Enforcement Initiative & Joint Working with HSE

     Following on from the initiative during 2004/5 visits to each of the registered premises currently
     recorded on the Directorate‟s register were planned during 2005/6 in order to audit their
     management systems and examine equipment as required. The intention was to conduct this in
     conjunction with a HSE specialist inspector. This initiative was however deferred pending relevant
     training that was received in Autumn 2005. Solihull linked with staff from Health & Safety
     Laboratories in order to facilitate the training for the West Midlands and Warwickshire. The initiative
     will therefore continue into 2006/7.

     Infection Control Issues in Nail Treatment and Beauty Premises

     Guidance regarding infection control in these premises, with specific regard to sterilisation
     procedures is ambiguous. There has been varying advice regarding the most acceptable method for
     decontaminating reusable equipment in beauty treatment premises, where there is the potential for
     exposure to blood and therefore diseases transmissible via blood e.g. hepatitis B. This initiative
     therefore aimed to determine following liaison with the PCT, Health Protection Agency and any
     other relevant organisations a local policy and ensure a consistent enforcement approach by the
     Team. A policy had now been adopted whereby in premises where intentional invasive treatments
     are conducted, sterilisation should be required of reusable equipment i.e. tattooist. However in
     beauty treatment premises where none invasive treatments are conducted, disinfection is an
     acceptable method of decontamination.

     Nail Treatment Premises

     The number of nail treatment premises opening in the Borough continues to rise, presenting unique
     health and safety management challenges. Following on from the work undertaken during 2004/5
     additional nail treatment premises were visited during 2005/06 in order to ensure that basic
     standards were being met. Enforcement action was taken totalling 11 Improvement Notices spread
     over four premises, the breakdown of which is as follows: 4 Notices requiring the provision of Local
     Exhaust Ventilation; 3 Notices requiring formalised cleansing and disinfection procedures; 3 Notices
     requiring the provision of aftercare advice to clients and 1 Notice was served requiring the provision
     of formal COSHH assessments. Following this initiative, Officers can be confident that, for existing
     premises, the health, safety and welfare of staff and clients alike has been significantly improved. A
     high standard of health and safety compliance has been achieved, and this will be applied to any
     prospective businesses entering the Borough of Solihull and wishing to carry out acrylic nail
     treatments. For those premises who have received visits, there is also a closer working relationship
     with the Officers involved, and this should in turn create a more open and educative approach
     towards any potential problems that may arise in the future.

     Skin Piercing

     The work undertaken during 2004/5 to implement new skin piercing by laws continued this year
     through an initiative aimed at making contact with all relevant premises to inform them of the new
     bylaw requirements.

     Appendix VII details the initiatives for the forthcoming year. The expected resource requirement will
     be 400 hours. (It should be noted that some of the 1800 hours assigned to inspections will also
     target initiative issues. These two figures are not mutually exclusive).




                                                   Page 11
 Safety and Pollution Service Plan 2006-2007


4.0   SERVICE DELIVERY – Pollution
4.1   Airport
      The Airport Monitoring Officer will audit all aspects of the existing section 106 with the Airport
      Company and will report her findings. She will advise on airport related complaints and attend the
      various working parties.

      During 2005/6 it was hoped that a remote connection to the "ANOMS" system operated by the
      airport company for monitoring aircraft movement with respect to noise and track keeping would be
      installed in the office. This allows independent verification of the Airport Company's response to
      complaints with respect to these issues. Logistical problems were encountered however, and during
      2006/7 work will continue in order to install it.

      During 2006/7 the Airport Company published its draft Master Plan which triggered a consultation
      period during which the authority assessed the plan against its published "Balanced Package"
      approach. This required significant involvement by the Specialist Pollution Officer. There may be
      further involvement by the Team regarding this.

4.2   Contaminated Land
      The bulk of the work to identify sites that could have fallen into the definition of contaminated land in
      Part IIA of the Environmental Protection Act 1990 has been completed. We await a response from
      the Environment Agency to confirm that they have no concerns about a handful of sites. Once this
      has been received, we will be in a position to create a register under that Act: It is expected to have
      no entries.

      The position with contaminated land will continue to be subject to review as new information,
      evidence and remediation of sites during development takes place. We will liase with Community
      Regulation and Development Control to improve the database of land which may have been put to a
      potentially contaminative use and to mark sites which have been remediated.

4.3   Air Quality Management
      Pollution officers are involved in various activities that facilitate Air Quality Management, including:

      APC/IPPC
       Air Quality Monitoring Station
      An automatic Air Quality Monitoring station provides point air quality data, is located within the
      Borough, and is operated and maintained by the Team.
       Nitrogen Dioxide Monitoring Tubes
      The Team are responsible for the co-ordination of this monitoring. The tubes are primarily located at
      roadside positions throughout the Borough. There are 17 sites and the tubes are changed on a
      monthly basis.
       DEFRA Progress Report
      A progress report was submitted to DEFRA during 2005/06 which included monitoring data obtained
      from the automatic monitoring station and the Nitrogen dioxide diffusion tube survey, as well as a
      summary of developments in the borough that may affect air quality. During 2006/7 an updating and
      screening assessment will be conducted, which will review the current position regarding air quality
      in Solihull.

4.4   Advice/Complainant Links
      The AMO acts as a first point of contact for the Council for complaints about the airport from local
      residents. If the event relates to operations outside the scope of the S106 agreement, no further
      action is taken and the complainant informed. Aircraft and airport operations which are found to be
      in breach of the agreement will be taken up with BIA.

      The Environmental Monitoring Officer (Airport) participates in a number of liaison groups with
      councillors, local residents and their representatives relating to the Airport, designed to disseminate
      information and facilitate understanding and ultimately to reduce noise and air pollution.

      The Specialist Pollution Officer acts as a main link for complaints relating to commercial pollution
      activities, including those in connection with Land Rover.




                                                    Page 12
 Safety and Pollution Service Plan 2006-2007

4.5   Planning Consultation
      The Specialist Pollution Officer regularly consults with officers from Planning with respect to
      environmental issues and to assist them to discharge environmental conditions.
4.6   Monitoring of Landfill Gas – former Hay Lane Landfill Site
      This activity is undertaken in order to monitor the levels of landfill gas and establish whether or not
      there is migration of gas.

      Appendix VIII details Pollution activities that will be undertaken during 2006/7.
5.0   OTHER ISSUES
5.1   Strategic Safety Issues
      In 2004 HSC and the Department for Work and Pensions launched a strategy to improve future
      standards of workplace health and safety setting a new strategic direction for the health and safety
      system in Great Britain. This strategy, for workplace health and safety to 2010 and beyond
      envisages a significant change in how the HSE and Local Authorities work together, forming a
      closer partnership.

      The Fit 3 Strategic Programme involves encouraging local authorities and the HSE to work together
      and provides the fundamental building blocks of the majority of the Team‟s initiatives and it‟s
      proactive enforcement approach, in order to achieve three main objectives:

         reduce the number of days lost through accidents and ill health resulting from work
         reduce injuries
         and ill health reduction through the disease reduction programme

      This is currently the 2 nd year of a three year delivery programme.
       Officer Competence and Ongoing Training Officers from the Team attended various training
          courses organised by the West Midlands Health and Safety Liaison Group during 2005/06. The
          training included a Legionella training seminar.

          In the coming year officers will continue to attend courses in order ensure ongoing competence.

          Although not arranged last year the Team will continue to commit involvement to standardisation
          exercises organised by WMHSLG.

          Attendance at relevant training courses and exercises will continue throughout 2006/07.

         The West Midlands Health and Safety Liaison Group Work Programme Every year the
          Group sets a work programme for its members. The objective is to facilitate compliance with
          S18 HSW requirements, in order to ensure effective and appropriate arrangements are in place
          across the region for the enforcement of health and safety legislation. The Team's activities will
          be based on these objectives, all of which are incorporated within this service plan. At the time
          of writing this year‟s service plan, the Group‟s work programme for 2006/7 was not available,
          however because the of the similarity of the 2005/6 plan to that proposed in 2006/7, the 2005/6
          Work Programme is attached at Appendix IX.
         The Commercial Regulation Manager continues to represent Local Authorities as a member of
          the National MVR (Motor Vehicle Repair) forum. The forum meets under the auspices of the
          Engineering National Interest Group. The forum is made up of representatives from HSE, Local
          Authorities, and stakeholders from within the motor vehicle repair sector. All MVR related
          enquiries received by the HSE's LAU (nationally) are directed to the CRM to be dealt with or
          referred on to the MVR Forum. The CRM has to submit a report of the Forum‟s activities to LGA
          on a six monthly basis.

         West Midlands Chief Officers Group – Regional Performance Indicators These indicators
          are contained within the WMHSLG Work Programme (Appendix IX). The indicators are
          regarded as a mechanism to ensure that adequate resources are made available for health and
          safety regulation within the West Midland authorities and were developed in response to
          concerns in respect of the status of health and safety enforcement compared to that of food
          safety enforcement. Whilst the Team supports the need for such indicators, it is concerned that
          some of the targets are not realistic and will be difficult to achieve in part due to the diversity of
          the West Midland authorities.




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 Safety and Pollution Service Plan 2006-2007

         The Health and Safety (Enforcing Authority) Regulations 1989 are still under review and
          linked to the much wider and more fundamental review of health and safety enforcement. This
          review is already underway. In 2003 a discussion document entitled “Review of the
          Relationship between the Health and Safety Executive and Local Authorities” was
          published by the Strategy and Intelligence Division of the HSE. The objective of the document
          was to question the strategic direction of the LA/HSE partnership and to suggest alternative
          partnership arrangements. 6 different approaches to the way health and safety enforcement
          partnership could be arranged in the future were presented for comment, some more major than
          others. The Team contributed to the WMHSLG‟s response to this and also sent it‟s own
          response. The Team indicated it‟s keenness to continue involvement in this consultation
          process, although to date there have been no further developments. It is unknown when the
          outcome of the review will be issued.

         Synergy and Partnership Working: both the HSE and LAs are being encouraged to joint work
          and conduct joint proactive working. During the coming year wherever possible, the team will
          adopt this approach.

5.2   Strategic Safety and Pollution Issues
       Emergency Preparedness: during 2006/7 the Authority‟s revised Corporate Emergency
          Preparedness Plan was launched. During 2005/6 team members will continue to attend
          necessary meetings and take part in training sessions.

         A 15 –20 year partnership has been established between the Authority and a consortium of
          companies (the Inpartnership Consortium), for the regeneration of Chelmsley Wood,
          Kingshurst, Fordbridge and Smithswood. Potentially there will be significant input required from
          the Commercial Regulation Team, and the Team‟s two Specialist Officers will form part of a
          project Team, the objective being to ensure our requirements are incorporated into the
          Company‟s plans.
5.3   Liaison with other Organisations
       Solihull's Health and Safety Enforcement Team are members of the West Midlands Health
          and Safety Liaison Group (WMHSLG), a Group providing a forum with the other West Midland
          Authorities and the Health and Safety Executive.

          The terms of reference for the WMHSLG include ensuring consistency throughout the West
          Midlands Authorities. Each year standardisation exercises are held to promote consistency
          between the authorities. The WMHSLG also produces a Work Programme, which is reviewed
          and updated annually.

          In the past the Group has organised exercises to examine consistency in specific areas of
          enforcement. Through the WMHSLG, member authorities participate in an officer exchange
          system in which officers spend some time with another authority learning from and sharing best
          practice.

         Liaison with OFSTED, Commission for Social Care and Improvement (previously NCSC)
          The registration of premises who care for children and the elderly was transferred to these
          organisations in 2002. The Team has continued to be involved in regular liaison with both
          organisations since then, via attendance at regional meetings and telephone conversations, in
          order to confirm and agree enforcement protocols. Liaison will continue throughout 2006/07.

         Liaison with the Commission for Healthcare Audit and Inspection (CHAI) Formally part of
          the National Care Standards Commission, this organisation may have involvement in some
          establishments that conduct skin piercing activities. Therefore wherever necessary, officers will
          liase and co-ordinate as necessary.

         The Team also has links with the Birmingham Health, Safety and Environment Association.
          The Team is a member of the Association, which has charitable status. It provides health and
          safety information to it's members including keeping them up to date with new legislation. In
          view of the benefit that the Association can offer Small, Medium Enterprises, officers encourage
          such businesses to join the organisation. In view of this, the Team has a strong link with the
          Association.




                                                   Page 14
 Safety and Pollution Service Plan 2006-2007

         Liaison with the Primary Care Trust (PCT). One member of the Team represents the
          Directorate on the “Smoke Free Solihull”, an partnership/Alliance between many Solihull
          agencies involved with smoking, and it‟s effects. There have been a number of issues at the
          PCT which caused delays in the development implementation of the Alliance, however it is
          hoped that the work of the Alliance will develop further during 2006/07.

         Continued liaison with the Health Protection Agency as and when necessary and with
          specific regard to Legionella and infection control issues associated with nail treatment and
          beauty premises. During 2005/6 the Commercial Regulation Manager attended a working group
          with local authority and HPA representatives, in order to develop and agree a Memorandum of
          Understanding for cases and outbreaks of Legionella. This will continue during 2006/7.

         Airport Liaison Group Participation The Environmental Monitoring Officer (Airport)
          participates in a number of liaison groups with councillors, local residents and their
          representatives relating to the Airport, including:
         Airport Consultative Committee which is the main forum for all airport related issues
         Environment Monitoring Working Group which focuses on noise and air quality matters.
         Joint Environment Working Group – a forum composed of Birmingham City Council, - Solihull
          Council and airport staff which allows discussion of local and regional environmental issues.
         Passenger Services and Surface Transport Sub-committee which looks at all aspects of
          transport to the airport and the services provided for passengers by BIA.
         Air Transport Forum is an open lecture style meeting where presentations on various airport
          related topics are given

         Officers regularly consult the Food Safety Team in respect of health and safety problems within
          food premises and Trading Standards (in respect of product safety) and the Licensing Team
          in respect of public entertainment license issues, and the licensing of street traders.

         In addition, Development Control and Building Control are consulted in relation to planning
          and building regulation applications. Building Control are also contacted in respect of public
          safety issues and issues relating to the NEC and it's enforcement of the NEC Regulations.
          Liaison with other Teams within the Directorate tends to be informal and as necessary.

         The Team regularly communicates with Officers of the West Midlands Fire Authority (means
          of escape, LPG storage issues), and occasionally, West Midlands Police (e.g. fatal/serious
          accident notifications and security/violence to staff issues and Safety Advisory Groups).

5.4   Health and Safety Promotion
      The Health and Safety Team will produce press releases as and when relevant during the year:
      The Health and Safety Web site will continue to be developed throughout 2006/07 in order to
      provide health and safety information to businesses. Impact will be measured through monitoring
      the number of requests for further information and through a site "hit counter". In addition the
      impact of the site will be measured through a customer feedback questionnaire posted on the site.

6.0   RESOURCES
6.1   Financial Allocation
      The financial allocation for Commercial Regulation for 2006/07 is detailed in Appendix ?

6.2   Staffing Allocation
      Commercial Regulation Manager            1 x 780      (1560 divided by half time)           780
      Team Supervisor                          1 x 1560                                          1560
      Safety Specialist                        1 x 1560                                          1560
      Pollution Specialist                     1 x 1560                                          1560
      Safety Officers                          2 x 1560                                          3120
      Environmental Monitoring Officer         1 x 1560                                          1560
      (Airport)
                                                                                      Total      10140




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 Safety and Pollution Service Plan 2006-2007


6.3   Staff development plan
       Annual staff appraisals and performance reviews are undertaken. Training needs are
          identified and training is undertaken in accordance with agreed training plan. The Authority has
          had IIP accreditation for the past 6 years. Officers will continue to attend training courses
          throughout the year.

      A Health and Safety Competency Matrix (for enforcement) developed by the Team is now fully
      implemented and is being used to demonstrate competency.

         The Directorate‟s CPD programme continues, involving Officer‟s in both presenting and
          attending short lunch-time presentations on environmental health subjects On completion of the
          presentations officers are awarded CPD certificates to provide evidence of attendance.

7.0   QUALITY ASSESSMENT
7.1   Quality Assessment
      This Statutory Service Plan forms part of the Quality Policy for the Health and Safety Team as
      required by ISO 9000/2000.

      The following measures are in place to ensure the quality of the service:

      1. The Team has a quality assurance system (BS EN ISO 9002:1994) which was first certificated
         in 1992 by DNV who also audit the system on an annual basis. As part of the maintenance of
         the system QA documentation is regularly audited internally by staff who have undergone lead
         assessor training. The Health and Safety Team also reviews all health and safety specific
         documentation annually.

      2. During the year work will be required to ensure that the Team's Quality system complies with
         the Quality Standard ISO9001:2000.

      3. Accompanied visits and review of inspection reports and records and all other correspondence
         by the Team Supervisor and Commercial Regulation Manager as appropriate.

      4. Solihull MBC is an Investor in People which encourages the continual development of all of it‟s
         staff. In addition the opportunity to present CPD seminars will also help to encourage staff
         development.

      5. Officer exchange with West Midlands authorities following the protocol agreed by the West
         Midlands Health and Safety Liaison Group.

      6. Feedback from the customer relations telephone line, feedback questionnaire, website and
         other methods of consultation, in addition to comments in the Quality Log/Corporate complaints
         and compliments register.

8.0   REVIEW
8.1   Review against the Service Plan
      Performance of the Health and Safety team is monitored against performance indicators through the
      monthly reporting of data to the Divisional Management Group Meeting (DMGM).
      In addition, an annual review of the Performance and Statutory Service Plans is also undertaken by
      Teams prior to their production each year.

8.2   Identification of any variation from the Service Plan
      Variations from the Statutory Service Plan are identified through monthly DMGM. Any variations are
      agreed by that Group.

8.3   Areas for Improvement
      The key areas for improvement are identified an incorporated within the Division‟s Performance
      Plan.




                                                  Page 16
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Appendix I     Directorate Structure

                                                               Joint Director of Public
                                                                        Health



                                                                        Head of                             Emergency
                                                                     Environmental                         Preparedness
                                                                        Health




                   Bereavement                          Commercial                          Community    Strategy & Support
                     Services                           Regulation                          Regulation
                                                         Manager




                        Safety & Pollution Team                                      Food Safety Team

                          1 x Team Supervisor
                        1 x Specialist EHO (H&S)
                      1 x Specialist EHO (Pollution)
                             2 x H&S Officers
              1 x Environmental Monitoring Officer (Airport)




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Safety and Pollution Service Plan 2006-2007


Appendix II     How the Public Health and Protection Directorate fits into the Organisational
Structure


The organisational structure of Solihull MBC can be found at::

                                            http://solnet/structure




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Safety and Pollution Service Plan 2006-2007

Appendix III    SWOT Analysis Conducted by the Team

During an “Away Morning” all safety and pollution officers undertook a SWOT analysis of the Team –
the results are below:

Strengths
The Team identified the following as our strengths:

   well established & experienced staff
   flexibility amongst the Team & willingness to support each other
   consistency of rules implemented across the Commercial Division – through MSH
   good team spirit – we work well together and are productive & supportive
   sense of humour
   compact group
   the strengths of different Team members compliment each other
   problem solving abilities (sometimes for other functions)
   pride in what we do and what we achieve

Weaknesses
The Team perceives the following to be weaknesses affecting them:

   centralised administration means the Team perceive that they are
   conducting more administrative tasks than when we had dedicated administration staff
   the lack of central MVM management
   pollution specialist is highly specialist – there is therefore a need to ensure contingency plans are
    implemented for his absence
   the pollution specialist has to cover a wide range of issues that in neighbouring authorities are done by
    Teams of people
   budget constraints
   safety and pollution functions have lower profile than food nationally
   the Team have little income generating power
   we don‟t tend to be innovative and try new ideas – too constrained by procedures/rules that hinder this
   inspection targets are perceived to be the main focus of the management Team, at the expense of other
    important areas of work
   stringent procedures and lack of flexibility means the Team is restricted from being innovative
   higher management is removed/remote from the Division.

Opportunities
The Team identified the following as opportunities:

   the review of 106 agreement
   fixed penalty notices – potential income generation opportunities
   the Hampton review which is changing the way we work.
   One of the Council‟s objective‟s is “Improving the Quality of Life”

Threats
The Team identified the following as threats:

   The Team have a fairly low profile within the Authority
   National take over by the Health and Safety Executive
   Hampton review and LABREGG
   budget cuts - by both central government and the local authority
   the local authorities SCIPS do not cover work conducted by the Team, which means less finance and
    kudos
   the perceived inconsistencies between Community and Commercial divisions – both financial and the
    way staff are managed
   the loss of administrative support to a centralised call centre
   BVPI‟s are not good for our pollution functions
   possible regionalisation of pollution functions.




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Safety and Pollution Service Plan 2006-2007

Appendix IV    Solihull MBC's Political Organisational Structure




                                              Task and Finish Groups formed as required




The Safety and Pollution Team reports to the Planning and Regulatory Committee.




                                                    Page 20
Safety and Pollution Service Plan 2006-2007

Appendix V              Time Resource Plan for Health and Safety 2005- 06



  Work Area                          Profess/Proactive Codes                   Units (where   Time
                                                                               applicable)    (hours)
  Inspections
  Health and Safety                  HS21 – 29, HS31 - 39, HS13                    293        1659.17
                                     HS81 – 89                                                  11.92
                                     HS91 – 99                                                   5.83
                                     Total Health and Safety(Enforcement)                     1676.92
  Complaints
  Health and Safety                  HS14, HS 71 – 79                              148         816.31


                                                     Total Health and Safety                   742.80
  Miscellaneous
  Accidents                            HS15, HS61 - 69                             327         802.83



  Cosmetic Piercing                    (HS100 and HS101) Applications and                       59.23
                                       complaints
  Sunday Trading                       HS12,                                                        0
  Initiatives & Special Projects       103-107, HS5A, B, C, K, R, S, U, X                      356.94
                                                                                 TOTAL        1219.02



  Work Area                        Profess/Proactive Codes                     Units (where   Time
                                                                               applicable)    (hours)
  Other Non-Enforcement Activities
  General Administration    HS11 H102                                                         2083.99
  QA                        HS9                                                                 10.45
  Legal Proceedings         HS10                                                               141.41
  Training given/received   HS2, HS6 – 8 HS20                                                  634.59
  Meetings                  HS4                                                                557.72
  Absence                          HS3                                                        2062.60
  Appraisals Admin                 HS5q                                                        134.65
  Internet information             HS705                                                        47.57
  Licensing                        LL01
  Customer Consultation            HS5M
                                                                                    TOTAL     5672.98




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Safety and Pollution Service Plan 2006-2007


Appendix VI    Timetable for Air Pollution Progress Reports with Review and Assessment System




(table taken from DEFRA publication   "Part IV of the Environment Act 1995
                                       Local Air Quality Management:
                                       Progress Report Guidance LAQM.PRG(03)




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Safety and Pollution Service Plan 2006-2007


Appendix VII   Time Resource Plan for Pollution 2005-06

STILL TO BE DONE

  Work Area                        Profess/Proactive Codes       Units
                                                                 (where        Time
                                                                 applicable)   (hours)

  Airport Monitoring Officer       T5                                           1382.17
  Air Quality Monitoring           AP11, T2, T9                                   382.56
  Noise                            NC02 - NC19                                    137.23
  Planning                         PL01, 02, 03                                   121.06
  Air Pollution Authorisations     AUT1, 2, 3 + FS4                                71.14
  Miscellaneous                    AP14 X5 CL01 HC03 HC05 OD01                     67.15
                                   OD02 T20 X5


  Special Projects                 T1, T7, T8, T19, T28                          145.36
                                                                 Total          2306.67


Total Time resource                     2306.67




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Safety and Pollution Service Plan 2006-2007


Appendix VIII Health & Safety Enforcement Initiatives for 2006/7

This year the majority of initiatives the Team will undertake are in partnership with the Health and Safety
Executive, although if possible and appropriate some local initiatives will also take place.

NATIONAL INITIATIVES

The Fit 3 Strategic Programme involves encouraging local authorities and the HSE working together to
achieve three main objectives:

   reduce the number of days lost

   reduce injuries

   and ill health reduction through the disease reduction programme

This is the 2nd year of a three year delivery programme and the initiatives targeted reflect the above
objectives:

Slips and Trips

Building on last years Slips and Trips initiatives, the continuing aim of this project is to promote the vision to
duty holders and regulators that slips and trips should be treated seriously and in proportion to the injuries
and losses that they cause. This is the most common cause of injuries in UK workplaces. The Local
Authority sector accounts for 42% of all reported major injuries. The project will involve a nationally co-
ordinated inspection and education campaign. We have the discretion within the national initiative to decide
which local premises and poor performers and will be targeted.

Workplace Transport

In 2003/4 there were 1982 fatal and major injuries arising from workplace transport accidents. For maximum
impact during this initiative local authorities are being encouraged to target retail, food industry and postal
premises. It is expected that we will be issued with an inspection template, against which we are judge a
company‟s workplace transport management system.

Royal Mail

Basically this initiative involves inspections of Royal Mail premises – jointly with HSE where appropriate, in
order to judge compliance with the priority topic areas. Timing for these visits is at the discretion of
participating Authorities. During 2005/6 local contacts were made with Royal Mail representatives through
inspections of some of the local sorting offices. This link will be utilised during the coming year.

BACKS 2006

This initiative builds on last years Backs initiative, and aims to reduce the incidence of work related back
pain, and to address people‟s attitudes and beliefs about back pain. The key messages of the 2006 initiative
are for employees to use the lifting and handling aids provided, for employees to report back pain to their
employers and to be involved in finding solution. Local knowledge will be used to target poor performers.

Falls from Height

Falls from height are the biggest killer in the workplace and one of the most significant causes of major
injury. About a third of these injuries are the result of falls from ladders and stepladders. The key objectives
of this initiative are: to raise awareness of when work at height is done, so precautions can be identified,
influence attitudes and behaviour so most appropriate equipment is selected and also influence procurers of
work to select competent contractors. Nationally it was suggested that facilities management companies
should be targeted, however this group was targeted last year locally and an alternative target group may
therefore be selected.




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Safety and Pollution Service Plan 2006-2007

Managing Work Related Stress in the Financial Services Sector (Timetable to be determined)

The National Stress Programme aims to deliver a reduction of 20,320 fewer people first reporting work
related stress by April 2008. Success is dependant on organisations using the Stress Management
Standards to assess exposure to stress risks with the subsequent identification and implementation of action
to reduce the risk. The Programme will include stress workshops for employers and will try to persuade
high-risk organisations that there are straight forward ways to tackle work related stress. Two employers
have been identified in Solihull as target organisations and work will therefore be conducted by the Team to
try to reduce the stress risk within them.

Disease Reduction Programme

Dermatitis

Approximately 29, 000 people in Great Britain have work related skin disease, which can cause them to
leave their chosen profession. In the Local Authority enforced sector, occupations that are affected include
hairdressers, beauticians, nail bars, florists, catering and cleaners. Many employers and employees do not
regard contact dermatitis as a problem, and therefore controls are not known or followed. Also training for
these professions tends to focus on health and safety of the client rather than employees. Activities included
within this initiative will include spreading the message of risk and control. In Solihull it is anticipated that our
local dermatitis campaign will concentrate on catering and cleaning occupations as in recent years the Team
has already delivered an initiative aimed at the other target groups.

Asthma

The priority occupation in the local authority enforced sector for this initiative is bakers/confectioners, as they
have the highest incidence rate of occupational asthma. Activities will include making direct contact with
retail bakeries and other flour users to raise awareness, and undertaking follow up visits to carry out
assessments of compliance. (During 2007/8 revisits to poor performers will be conducted to check for
improvement.

Asbestos – The Duty to Manage

The objectives of this initiative are to raise awareness of the legal duty, to improve compliance with good
practice and increase the current levels of compliance with asbestos legislation. Whilst listed as a separate
initiative, this issue is actually included, where appropriate in visits to premises.

LOCAL INITIATIVES

National Exhibition Centre

Over the last 3 years the Team have targeted exhibition organisers for the purpose of auditing their
management systems. This has resulted in many benefits. During 2005/6 there was also significant
involvement with the NEC regarding the procedures followed for the installation of electrical systems to
stands. This year it is planned to extend this further to cover an audit of how these procedures relate to
space-only stands.

Legionella Enforcement Initiative & Joint Working with HSE

Following on from the initiative during 2005/6 visits to each of the registered premises currently recorded on
the Directorate‟s register are planned during 2005/6 in order to audit their management systems and
examine equipment as necessary. Where possible these will be conducted in conjunction with a HSE
specialist inspector.




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Safety and Pollution Service Plan 2006-2007


Appendix IX     Pollution Activities 2006-2007

1. Birmingham Airport

    Liaison Group Participation The Environmental Monitoring Officer (Airport) will continue to participate
    in a number of liaison groups with Councillors, local residents and their representatives relating to the
    Airport.

    Section 106 Agreement The Environmental Monitoring Officer (Airport) [EMO(A)]will continue to
    monitor compliance with the agreement during this year and at the end of the year will prepare a
    comprehensive Section 106 report giving details of the performance of the airport with regard to the
    conditions of the agreement.

    Airport Expansion As far as airport expansion is concerned, the Council has agreed that it will work
    closely with BIA to protect local residents and the environment as far as practicable. The expansion of
    Birmingham International Airport will require EMO(A) involvement in a number of groups and working
    parties in 2006/07, including the Airport Project Group which is the main officer forum for the
    development of the airport, and the Airport Working Party, a Councillor/officer group.

    Proactive Checks During a twelve month period, the EMO will carry out checks on the various
    operations at the airport. The following table is for indicative purposes only.

      Schedule of Section 106                Proposed Work                        Frequency
      1.     Land Use and Planning           Attend consultation meetings         When held
      2.    Surface Transport                Observations                         1 pa
      3.    Highways and Drainage            Check compliance with                1 pa
                                             Environment Agency consent
      4.      Noise Control                  Side by side noise monitoring at     2 pa
                                             Terminal 2
                                             Paper checks on Ground Runs          2 pa
                                             Noise readings and sightings -       2 pa
                                             tracked back to ANOMS
                                             Complaints audit                     2 pa
      5.      Night Flying
                                             Paper checks                         2 pa

      6.      Air Quality                    Compare BIA results with SMBC        Monthly
                                             and UK results
                                             Check calibration records            2pa
      7.      Air Traffic                    Observations on track keeping        2 pa
                                             Complaints audit
                                                                                  2pa
      7.      Community and                  Check amounts transferred from       1 pa
              Environment Trust Fund         night noise fines

2. Air Quality
   A number of activities relating to air quality will continue to be undertaken during 2006/07 including:

    Monitoring Station During 2006/07 the AQM station, positioned directly above the M42 in Shadowbrook
    Lane, will continue to supply information on local air quality. The data it supplies will be used in the
    ongoing review and assessment of air quality, which the Council is required to carry out under the
    Environment Act 1995. In addition to this, the data will also be shared with a third party.




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Safety and Pollution Service Plan 2006-2007


    Air Pollution Control and Integrated Pollution Prevention and Control (IPPC)
    The requirements for certain processes to be authorised comes under Part 1 of the Environmental
    Protection Act . Within Solihull there are currently 10 authorised processes, and 23 authorised petrol
    stations.

    During 2006/07 work will continue to implement the IPPC A2 permit system at Land Rover, which is
    currently the only premises in Solihull covered by this regime. The intention of this regime is to achieve a
    higher level of protection for the environment as a whole by applying an integrated environmental
    approach for discharges to air, water and land. It also has regard for site restoration, which is linked to
    the contaminated land regime.

    NOx Tube Surveys - These are located in the areas of the Borough likely to have higher levels of air
    pollution. Throughout the Borough there are 17 tubes, which have to be changed on monthly basis.

3. Contaminated Land

By definition, contaminated land must involve a source, pathway of transmission and receptor. This means
that future developments could be located upon contaminated land, this therefore means that the Pollution
Specialist has to constantly maintain an overview of all proposed developments. At present no land in
Solihull has been identified as being contaminated within the definitions of Part 11A of the Environmental
Protection Act 1990.

4. Methane Monitoring of Landfill Site

This is a fairly new function for the Team following consultations during 2004/5 with another of the Authority‟s
Directorates. Monitoring involves visiting 30 key sites, located throughout the Hillfield area of the Borough on
a regular basis. There are also a total of 8 industrial units where monitoring has also to be undertaken. The
objectives of the monitoring are to log concentrations of methane (which are normally zero) and to monitor
any methane migration that could take place.

5. Noise Mapping

EC Directives require national governments to produce strategies to control community noise. As part of this
process, noise mapping will be undertaken to model noise levels from transport and other sources in
conurbations (“agglomerations”). DEFRA will be letting contracts to consultants to undertake most of this
work. However Birmingham City Council has undertaken to produce an updated noise map of their area
which will now include Solihull.

The Team will liase with Birmingham City Council to assist this process.




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Safety and Pollution Service Plan 2006-2007

APPENDIX X       WORK PROGRAMME Draft for 2005/6 (Based on that produced for 2004/05)*

WEST MIDLANDS HEALTH AND SAFETY LIAISON GROUP

* At the time of writing the Service plan this work programme was under review however it will be based on the WMHSLG Work Programme for 2004/05

General Objective:       To facilitate compliance with S18 HSW requirements to ensure effective and appropriate arrangements are in place across the region for the
                         enforcement of health and safety legislation. To develop the health and safety enforcement services and to promote consistency and the
                         sharing of best practice.

           OBJECTIVE                           TASK(S)                        TARGET                                               COMMENTS
 Realignment of the Group‟s            Review of the Terms of          Complete Task by end of      The original Terms of Reference for the Group were re-drafted in
 general aims and objectives to        Reference of the Group          ????????                     1998 to reflect the groups development as a more strategic body with
 S18 requirements                                                                                   an increased role to co-ordinate and facilitate consistent health and
                                                                                                    safety regulation across the region. Following a series of reviews of
                                                                                                    S18 guidance and some changes to the operation of the Group it is
                                                                                                    now appropriate to review and redraft the document once more.
 Maintenance of regional               Review of WMHSLG                Undertake review by          The Group‟s enforcement policy has been reviewed and updated
 enforcement policy in line with       enforcement policy              ????????                     annually since its adoption in 1996. The most recent changes have
 HSC policy                                                                                         incorporated the principles contained in the Government‟s
                                                                                                    Enforcement Concordat, „human rights‟ legislation and HSC policy
                                                                                                    relating to individual accountability.
 Maintenance of a regional             i.    Completion of the first   i. Complete first cycle by   The requirement for local authorities to undergo audit and develop
 programme for intra authority               cycle of audits           ????????                     action plans on a five year cycle was introduced in 2002 as part of a
 audits                                                                                             raft of S18 guidance amendments. The Groups intention is to
                                       ii.   Development of            ii. Proposals for Phase 2    complete audits of all Member authorities as a priority. A second
                                             proposals for second      ?????????                    phase of audits will then follow; timetabled on a rolling programme
                                             phase audits                                           basis to ensure the five year cycle requirement is met.
 Provision of a trained and            i.    Development and           i. By ???????                The Group‟s commitment to the requirement of providing a trained
 competent inspectorate                      implementation of a                                    and competent inspectorate in the region is robustly supported by its
                                             suitable training plan                                 annual training plan. The plan covers a variety of technical areas
                                                                                                    each year, some new, some on a rolling basis. The trainers are
                                       ii.   Organisation and          ii. By ????????              sourced from both the regulatory side and the industry and
                                             completion of an                                       consultancy sides. The plan represents an extremely effective way of
                                             appropriate                                            maintaining competence in the hugely diverse field of health and
                                             standardisation                                        safety enforcement. The training plan is completed by the Group‟s
                                             exercise                                               annual standardisation exercises which are organised and arranged
                                                                                                    in order to address a specific training requirement such as steel
                                                                                                    safety or fireworks for example.
 Development and enhancement           Adherence to regional           i. 100% of programmed        Concerns over the status of health and safety enforcement as
 of the profile of health and safety   performance indicators as             inspections (A-B4)     compared to that of food safety enforcement are currently at a high


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Safety and Pollution Service Plan 2006-2007

           OBJECTIVE                        TASK(S)                         TARGET                                               COMMENTS
 enforcement in the region          agreed by the West                                            level. This has been brought about because of the different
 through the management of          Midlands Chief Officers        ii. 15% of Category C          approaches of the FSA and the HSC which, in some cases, have led
 performance against regionally     Group                                contacts                 local authorities to divert resources away from health and safety into
 adopted targets                                                                                  food safety. The adoption and implementation of regionally agreed
                                                                   iii. 100% investigation rate   Performance Indicators representing an accepted and appropriate
                                                                          for accidents and       level of health and safety enforcement performance is regarded as a
                                                                          complaints satisfying   mechanism of ensuring health and safety regulation resources are
                                                                          set criteria            adequately protected.

                                                                   iv Visits to 40% of
                                                                   relevant premises in
                                                                   relation to two priority
                                                                   themes and one other
                                                                   additional priority area
 Development and sharing of         Organisation of Group          i. Issue of Agenda seven       The roles of the Group relate to both the broader strategic aims of the
 best practice and ensuring         meetings on a seven week              days in advance of      Member authorities as well as the need for a regional forum at which
 consistency of approach            cycle throughout the year.            meeting                 local interpretational matters can be discussed. The importance of
                                                                                                  the later functions should not be overlooked and, indeed, was one of
                                    Contribution from all          ii. Issue of minutes and       the main reasons for establishing the Group in 1985.
                                    Member authorities                    Technical Bulletin
                                                                          within two weeks of
                                                                          meeting
 To influence national policy and   i.    To respond to            i. To issue Group              Although all authorities have individual rights to respond as they
 guidance                                 Consultation                    responses by            believe appropriate, it is felt that a response reflecting the collective,
                                          Documents as                    deadlines set           agreed views of the Group would have greater influence and impact.
                                          necessary
                                                                   ii. To correspond with         Additionally, the greater the level of contact with national bodies the
                                    ii.   To promote liaison and          relevant bodies as      more likely it is the Group will be consulted on future proposals
                                          dialogue with national          directed by Group
                                          competent bodies and            consensus
                                          stakeholders




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Safety and Pollution Service Plan 2006-2007


Appendix XI

                        COMMERCIAL REGULATION - FINANCIAL RESOURCES


The financial resources of Commercial Regulation are detailed below:




                        Commercial Regulation – 2006/2007              £


               1        Employees                                      520440
               2        Premises-                                          6500
               3        Transport-                                         16310
               4        Supplies and services                              23080
               5        Contracted Services                                17090
               6        Income                                             84310


                        Total cost of service                          667730




                                                 Page 30
Safety and Pollution Service Plan 2006-2007



Appendix XII

                                   Safety and Pollution Team Guidelines
                               Objectives, Indicators, Targets and Measures


HS-01 Health & Safety Inspections
Primary Objective
To ensure compliance with the provisions of the Health and Safety at Work etc., Act by undertaking
proactive inspections of certain workplaces and certain work activities within the Borough
Indicator                           Target                              Measurement
Annual inspection programme         Inspect 290 topic based             Achievement of 100%
detailed in the Safety &            premises by 31st March 2006         inspection target by 31 st March
Pollution Service Plan.                                                 2006
Time taken from date of             To be sent out within 10            Achievement of 100% of all
inspection to the issue of a        working days from the date of       inspection letters sent out in 10
written report of the inspection    inspection.                         working days.
findings.
Action
 Compliance with targets achieved by keeping records
 Monthly reports submitted to DMGM
 Any variance from target examined at DMGM




HS-03 Accident Notifications
Primary Objective
To ensure compliance with the provisions of the Health and Safety at Work etc., Act by reviewing all
notified accidents occurring at certain workplaces or as a result of certain work activities occurring
within the Borough.
Indicator                           Target                               Measurement
To review all accidents notified    Review 100% of all accidents         Monitor quality plans to ensure
to the Health & Safety Team as      notified to the Safety & Pollution that each notification is
required by the Reporting of        enforcement team.                    reviewed.
Injuries, Diseases and
Dangerous Occurrences
Regulations.
Action
 Measurement is achieved by review of quality plans after completion by officers to ensure that
     100% review is achieved.
 Monthly reports submitted to DMGM
 Any variance from the 100% target examined at DMGM




                                                    Page 31
Safety and Pollution Service Plan 2006-2007




HS-08 Health & Safety Initiatives
Primary Objective
To ensure compliance with the provisions of the Health and Safety at Work etc., Act and subsequent
enforcement guidance by undertaking Health & Safety initiatives and alternative enforcement
strategies within the Borough.
Indicator                         Target                               Measurement
Annual initiative programme       To undertake and complete all        Achievement of 100% initiative
detailed in the Safety &          health & safety initiatives by 31 st programme by 31st March 2006
Pollution Service Plan.           March 2006
Reports on the outcomes of        Reports in respect of the            All reports submitted to the
each initiative submitted to the  outcomes of each initiative in       Head of Environmental Health
Head of Environmental Health      relation to each project             on or before the target date.
before the end of March 2006      application form to be submitted
                                  to the Head of Environmental
                                                    st
                                  Health before 31 March 2006.
Action
 Compliance with targets achieved by keeping records
 Monthly reports submitted to DMGM
 Any variance from target examined at DMGM




HS-09 Skin Piercing Registration
Primary Objective
To ensure compliance with the provisions of the Health and Safety at Work etc., Act by registering
skin piercing activities within the Borough in accordance with the Solihull MBC skin piercing bylaws
made under the Local Government (Miscellaneous Provisions) Act 1982and also investigate
complaints relating to piercing activities,.
Indicator                             Target                            Measurement

To conduct the necessary           To provide initial response to     Monitor proactive data base to
inspections                        applicants/complainants within     ensure that each
                                   10 working days of receipt         application/complaint is
                                                                      responded to within 10 working
                                                                      days..
Action
 Compliance with targets achieved by keeping records
 To provide initial response to applicants/complainants within 10 working days of receipt




                                                   Page 32
Safety and Pollution Service Plan 2006-2007




HS-10 New Businesses
Primary Objective
To ensure that new businesses are identified and contacted within 14 days
Indicator                        Target                              Measurement
Number of premises identified    Premises contacted within 14        Achievement of 100% of target.
                                 days.
                                 Premises given a category           100% of premises categorised.
                                 rating within 14 weeks.
Action
 Measurement is achieved through the keeping of computerised records.
 Monthly reports submitted to DMGM
 Any variance from target examined at DMGM




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