Multnomah County Department of Community Justice Training Office Library

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					Multnomah County Department of Community Justice Training Office Library

7 Habits of Highly Effective People “…Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems.” Principal Centered Leadership “More insights from Steven R. Covey, author of 7 Habits of Highly Effective People.” The Road Less Traveled “A guide to solving life’s problems, not through harsh self-criticism, but by confronting yourself gently and honestly.” Developing a Powerful Telephone Image “…people who use the phone on the job can add more power and professionalism to their telephone images with the techniques they’ll learn in this informative presentation.

Organization Theory and Design (Third Edition) Richard L. Daft “This book is written for the student, teacher, or manager, who wants not only to understand organization theory, but to understand organizations and to function effectively in them.” (RB’s personal library) Tricks 4 Trainers, Volumes I and II Dave Arch “These books are full of proven magic tricks that make you look great as a trainer.” Quality or Else, The Revolution in World Business Lloyd Dobyns and Clare Crawford-Mason “This book…reports on the changes companies will have to make in the coming years to survive in the competitive global marketplace.” The Systems Approach C. West Churchman “A leading systems analyst presents the first nontechnical study of the space-age science that is revolutionizing management and planning in government, business, industry and human problems. Victory Secrets of Attila the Hun Wess Roberts “His more that 300 secrets are aimed at creating successful management for any organization.” Training in Organizations, Needs Assessment, Development and Evaluation Irwin L. Goldstein “Now, a leader in the field presents an up-to-date book that provides a framework for examining and establishing training programs in education, business and government.” Dynamic Openers & Energizers (1001 Tips and Tactics for Enlivening Your Training Classroom) Bob Pike “Make your sessions more dynamic, your presentation style more powerful with this collection of fast, effective eye openers and energizers.”
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Multnomah County Department of Community Justice TRAINING OFFICE LIBRARY Managing to Have Fun Matt Weinstein “Weinstein presents a step-by-step plan for building an enthusiastic, high-performance team and offers hundreds of tried-and-true techniques for enhancing employee satisfaction and personal pride.” (RB’s personal library) Powerful Perceptions (Quality Tools for Improving Customer Service) W.T. “Buck” Buchanan “Powerful Perceptions is chock full of eminently practical ideas designed to exceed expectations and satisfy customers.” The Dilbert Principle Scott Adams “A cubicle’s-eye view of bosses, meetings, management fads and other workplace afflictions.” (RB’s personal library) The Joy of Work Scott Adams “Dilbert’s guide to finding happiness at the expense of your co-workers.” (RB’s personal library) The Nordstrom Way Robert Spector and Patrick D. McCarthy “The Nordstrom Way offers the first inside, uncensored book about this much admired – and feared – retail powerhouse.” (RB’s personal library) Getting to Yes, Negotiating Agreement Without Giving In Roger Fisher and William Ury “A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken – and without getting angry.” Moments of Truth (New Strategies for Today’s Customer-Driven Economy) Jan Carlzon “…Carlzon tells…how he reversed the fortunes of three major companies and spells out his bold, trend setting approach to meeting the demands of today’s customer- driven economy…” Creating Excellence (Managing Corporate Culture, Strategy and Change in the New Age) Craig R. Hickman and Michael A. Silva “…why some corporations succeed and others fail, and what management decisions make the vital difference.” (RB’s personal library) 1001 Ways to Reward Bob Nelson From no-cost praise to stock-ownership, literally 1001 ways to reward employees for a job well done. 1001 Ways to Energize Employees Bob Nelson Proven methods to involve your employees in their jobs and organizations, from companies across the country. 301 Ways to Have Fun at Work Dave Hemsath and Leslie Yerkes Fast and easy ways to inject humor and fun into the workplace and increase employee morale and productivity.

Multnomah County Department of Community Justice TRAINING OFFICE LIBRARY First Aid for Stress Roy Bailey A detailed overview of stress; including its causes, how to recognize the signs, managing and coping with stress. The Mentor’s Guide Lois J. Zachary “Thoughtful and rich with advice…explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this unique resource.” 7 Habits of Highly Effective People Stephen R. Covey “…Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems.” 7 Habits of Highly Effective Teens Sean Covey “…Covey provides a step-by-step guide to help teens improve self-image, build friendships, resist peer pressure, achieve their goals, get along with their parents and much more.”6 (RB’s personal library) Living with the 7 Habits Stephen R. Covey “Living the 7 Habits captures the essence of people’s real-life experiences, applying proven principle to help them solve their problems and overcome challenges.” (RB’s personal library) First Things First Stephen R. Covey “Rather than offering you another clock, First Things First provides you with a compass – because were you’re headed is more important than how fast you’re going.” Sixty-Minute Training Series-The Essentials of Business Writing “…designed to give you a comprehensive “refresher course” in business writing basics”. An easy to use book with simple instructions about preparing, writing and proofreading your writing, with good guidelines for grammar and punctuation. A New Attitude Explore ways to change your mental outlook using the practical suggestions outlined in this book. Tips for reversing a negative mental outlook, increasing job satisfaction and 10 steps to a positive attitude are just a part of this information designed to help you achieve a new outlook. The Polished Professional From making a first impression to mentoring a colleague, this book has advice on interviews, precedence, good verbal and written communication skills, table manners, meetings and networking. Learn how to put your best foot forward in every business occasion. How to De-Junk Your Life Organize your office and home by using these ideas of setting goals and taking time to reach them. Reduce your paperwork clutter and work more efficiently.

Multnomah County Department of Community Justice TRAINING OFFICE LIBRARY Assertiveness Skills “The easy-to-apply strategies for assertiveness that are outlined within these pages will help you change your behavior in profound ways. Discover the 12 steps to a more confident, more effective, more assertive you!” How to Supervise People Help with managing people, resources and yourself. Practical advice to help you be an effective and productive supervisor, without burning yourself out. What Color is Your Parachute by Richard Bolles

Electronic Resources
Adams Job Interview Almanac and CD-Rom Adams Cover Letter Almanac and Disc Adams Resume Almanac and Disc

HR Magazine HR News T & D (Training and Development) Creative Training Techniques Perdido-Leadership with a Conscience

Managing Change and Transition “The successful manager must understand the five dynamic steps of change and howto guide his/her staff through them.” Professional Telephone Skills “With voice mail…conference calling…beepers and portable phones…communication has become more convenient than ever. Make the most of these advancements by mastering the etiquette that goes with the new technology.” Strategic Planning in Government: Not Business As Usual “This fast-moving, informative video shows a team of government employees revising their Strategic and Performance Plan. Your team will come away with a clear map for drafting a successful plan and, just as important, the confidence to approach that plan with creativity.” Work Teams and the Wizard of Oz “Your host, the internationally known management expert, Ken Blanchard, takes

Multnomah County Department of Community Justice TRAINING OFFICE LIBRARY viewers along with Dorothy and her companions as they pursue a shared objective. He shows how Dorothy draws on her inner resources, builds a team, delegates tasks and empowers others to imaginatively and creatively take risks.” “This film is a powerful and unusual tool for teaching the principles of productive teamwork and the leadership skills that make it happen. The film proves that teams can reach their goals, no matter how diverse their members or how difficult the undertaking, when they put into practice the logic shown here.” 2 The Leadership Challenge “Effective leadership is attainable. That is the message of James Kouzes and Barry Posner in this compelling documentary film based on their best-selling book. They reveal that leadership is not the private preserve of a few charismatic men and women, but a learnable set of practices virtually anyone can master. “Illustrated are main practices common to successful leaders: challenging the process, enabling others to act, modeling the way, inspiring a shared vision and encouraging the heart.” Negaholics-How to Handle Negativity in the Workplace 3 Interactive videos help you survive…and transform…the negativity in yourself and your organization. “You will learn how to identify the symptoms and characteristics of Negaholism in individuals, in teams and in yourself. Most importantly, you’ll acquire a proven process for overcoming Negaholism however it presents itself.” Toolkit for a New Millennium A brief list of inspirational, common sense and humorous messages. Kids n’ Guns An anti-gun video for African-American youth. Off Duty Survival Line Officer Perspectives Working in the Community Workshop offered at DCJ 2000 Conference from Gapinksi and Ackerat. Psyche of Survival Off Duty Survival Hostage Officer Survival Second Chance vs. The Cop Killers “The Laws of Arrest” (3 tape collection) Critical Knowledge About 12 Step Program (US Dept of Justice)

Multnomah County Department of Community Justice TRAINING OFFICE LIBRARY Going Home: Serious & Violent Offenders Reentry Initiative Live satellite broadcast by the Department of Justice 2000 Conference videos featuring lectures by: Albert Mensah, Walter Dickey, and Dr. Dell Elliott 2002 National Seminars Speaker Symposium sample presentations for: Kelli Vrla – Life Balance & Stress Reduction Skills Leanne Mackenzie – Creativity Day Camp Sheryl Benson – Managers Make it Happen! Courtney Anderson – Diversity in the Workplace Gasey McNeal – Communicating with Confidence, Clarity & Credibility Wilny Audain – Handling Difficult People Judi Moreo – Customer Service

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