Key Informant Interview Checklist

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					                             Asia Pro Eco Project
                            ITN-BUET, Bangladesh

                                Case Study
                        on WSS implementation Project

                         Key Informant Interview

Persons can be considered as the Key Informant:
1. Project Coordinator
2. Field Supervisor
3. Community level Committee Members
4. Community Leaders
5. Word Commissioners (Local government)
6. Government officials of DWASA
7. Key persons of other stakeholders, if any

Checklist for WSS interventions:

1. Description of the system
- Sources of water, location of the source, protection of the source
- Number of connections private and public and population                  (ratio
- Main stakeholders
- Brief description of implemented technology
- Needs of maintenance

2. Financial aspects
General description of financial arrangements
- Capital cost of the system
      o Contribution from different stakeholders: government, local authorities,
          donors, community
      o Loan and grant

-   Operation and maintenance cost
       o Subsidies or other financial sources
       o Revenue collection

Mechanisms for financial transparency
- Maintenance of Accounts
- Collecting Revenue
- Other mechanisms

    •   Estimate community’s contribution (capital cost and operational-
    •   Mechanisms for financial transparency
        - Maintenance of the bank account
        - Internal accounts system of the committee
        - Easy access to the information of Community level Committee

3. Organizational and institutional aspects

Organizational setting
- Involvement of different stakeholder
- Degree of collaboration between different organizations
- Presence of grassroots organizations, NGO, GO, etc
- Main activities of different organizations
- Degree of involvement of Community: leadership, guidance, supervision,
   assistance, management
- Relation with the community

Legal aspects
- Regulations at the district level in relation to WWS
- Regulations at the municipality level in relation to WWS

Participation of stakeholders (including local community) in the different
phases of the intervention and participatory tools used
- Role of each stakeholder (contribution with money, physical labour, guidance,
   management) in different phases of the intervention (mobilisation, set up,
   construction, operation and maintenance)
- Participatory tools used (consultation, assembly, survey, focus groups)

Role of gender in the functioning of the WSS system
- Involvement of men/women in the WSS system
- Participation on decision making processes (percentage of women in the

Empowerment and ownership of local communities
- Empowerment and ownership of local communities
- Selection of places and technology
- Investment
- Process of forming a community level committee
- Number of members: male and female

4. Social and cultural issues
    • Power structure and relations
    • Hygiene awareness and practices
    • Perceptions of lessons learned by different stakeholders

5. Cleanliness and O&M aspects
    • Role of local community to cleanliness and O&M
    • Division of responsibilities between different stakeholders
    • Cost sharing for O&M
    • Management of support services
    • Degree of success in the maintenance of facilities

6. Technological aspects
    • Assessment and selection of technological options
    • Acceptability of Hardware used
    • Maintenance of technology by the user community

7. Effectiveness and sustainability
    • Safety, quality and quantity of water
    • Quality of sanitation services
    • Service level
    • Local perceptions about the WSS system
    • Initial provisions taken for ensuring sustainability
    • Perceptions of the community about the level of sustainability
    • Financial sustainability

The above mentioned issues will be considered as the guidelines to
understand the WSS system that is implementing at the field level through key
informant interview. Other relevant issues can also be incorporated with the
checklist, if require.