(Balanced scorecard)

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					(Balanced scorecard)
    Y




X
           (Mission)
              (Vision)
(Values)
(Vision)
                          SMART


Goal, Objective, Target
SWOT

 W      (S)




WO     SO     (O)




WT     ST     (T)
     BSC
OBJECTIVE   GOAL      Dimention




                   Stockholder /
                   financial




                     customer



EFQM
  IMS
                      Internal
                   processes

     r&d


                      Growth &
                       learning
                                          OBJECTIVES   GOALS

     35%                11%

   367,723,611.00        83,706,559.00

    15/4%               3/8%

     1537               1378

      5%                 2%

152,139,770,000.00   128,331,890,884.00

      3                  3

      95                89.91

      2                  2

      20               22.27

      35                 40

      20                 30

      30                 45

     65%                 -

     195                174
     90%                60%

      27                 25

     138                 100
      43                 45
    30+15                 0

     95%                91%

     100%               100%

     75%                57%

  276,339,368.00          17,493,035.00

      25                5.5
           Xxxx

            xxxx
            xxx


           Xxxx
           Xxx
           Xx
           Xxx
           xxxx


0EE        Xxx

           Xx
           Xxx
           Xxxx
      5s   xx
           xxx
           Xxx
           Xx
           xxx
                                                                                                  Strategy Map & Balanced Scorecard in I.D.R.O


                                                     Strategy map                                                                                     Setting Objectives & Targets                                                Initiatives

                              Weight                                                                               Weight
Dimension                                                Perspective                                Goals                               Objectives                           Metrics                 Targets        Unit    Action Plan     Budget
                              (percent)                                                                            (percent)


                                                                                                                                SALES EFFICIENCY INCREASE             NET PROFIT / INCOME                14
                                                             Increase of
                                                               Benefit                            Profitability                                                 NET PROFIT / ADVANTAGE NO. OF
                                                                                                                      6        PER CAPITA PROFIT INCREASE                                             300,000
                                                                                                                                                                          PERSONEL
    Stakeholder / Financial




                                                                                                                                ASSET EFFICIENCY INCREASE             NET PROFIT / ASSETS                16


                                                                                                                                 DEVELOP OF SME CENTER              NO. OF ESTABLISHED SME             1200        QTY
                                20        Development of                   Development of           Develop
                                             General                          Industrial         Investment in                    COMMERCIALIZATION OF
                                           Contracting                      Investments                               7                                           NO. OF ACCEPTED PROJECTS              312        QTY
                                                                                                   advanced                         INNOVATION PLANS
                                                                                                   industries                    IMPLEMENT OF INVESTMENT
                                                                                                                                                               NO. OF INVESTMENT PLANS WITH THE
                                                                                                                                  PLANS WITH THE PRIVATE                                                130        QTY
                                                           Development of                                                                                                PRIVATE SECTOR
                                                                                                                                         SECTOR
                                                            Private Sector
                                                                                                   Industrial                                                         GC CONTRACTS COST              400,000,000     $
                                                               Capacity
                                                                                                    Projects          7            EMPOWERING OF GSs         RANKING OF GCs INTERNATIONAL RANKING
                                                                                                 Management                                                                                              90        RATE
                                                                                                                                                                             TABLE
                                                                                                  Increasing                     CUSTOMER SATISFACTION
                                                                                                                                                                   Customer Satisfaction Indicator       82         Unit
                                                                    Products                       Customer                            INCREASE
                                                                 Development and
                                                                                                                     15
                                                                                                                                  CUSTOMER COMPLAINTS
                                                                                                  Satisfaction                                                   NO. OF CUSTOMERS COMPLAINTS             30        QTY
    Customer




                                                                    increased                                                          DECREASE
                                                                                                    Product                       DEVELOPED PRODUCTS
                                35        Promotion of
                                                                                                Diversification       3                INCREASE
                                                                                                                                                                  NO. OF DEVELOPED PRODUCTS              10        QTY
                                           Industrial
                                            Exports                   Stablish to
                                                                                                                               INCREASE OF TARGET MARKETS           NO. OF TARGET MARKETS                15        QTY
                                                                       Voice of
                                                                                               Increasing Export      7
                                                                      Customer
                                                                                                                                  INCREASE OF PRODUCTS        NO. OF PRODUCTS WITH COMPATITIVE
                                                                                                                                                                                                         10        QTY
                                                                                                                                 COMPATITIVE ADVANTAGE                   ADVANTAGE
                                                                                                Organizational
    Internal Processes




                                                                                                                     10           Promotion of EFQM Score                  EFQM SCORE                   350        SCORE
                                                                     Participation in the
                                                                                                 Excellence
                                                                      renovation of the
                                                                                                  Enhancing                    INCREASE OF HR PRODUCTIVITY          ADDED VALUE / HR COST                3
                                                                    country s industries
                                                                                                 Productivity
                                                                                                                      6
                                                                    rivatizing the owned
                                23                                       enterprises
                                                                                                                               TOTAL PRODUCTIVITY INCREASE       TOTAL PRODUCTIVITY INDICATOR           0.7
                                            Development of                                                                        LOCAL MANUFACTURING
                                              Advanced                                                                                                        NO. OF NEWLY DEVELOPED PRODUCTS            6         QTY
                                                                                                Promotion of                       CAPABILITY INCREASE
                                             Technologies                                                             7
                                                                                                   R&D                          DEVELOPMENT OF R&D UNITS
                                                                                                                                                                NO. OF COMPANIES WITH R&D UNIT           70        QTY
                                                                                                                                     IN SUBSIDIARIES
                                                                                                Development of                  DEVELOPING WORLD CLASS
                                                                                                                      9                                            NO. OF TRAINED MANAGERS              400        QTY
                                                                      To provide Technical       Management                             MANAGERS
  Growth &
  Learning




                                                                     ,Managerial , Financial
                                                                    ,Marketing and Research                                          STAFF TRAINING            AVERAGE EFFECTIVENESS RATE OF
                                           Innovative                                                                                                                                                    65
                                22        Organization                      supports
                                                                                                Employees
                                                                                                                                EFFECTIVENESS PROMOTION                  TRAININGS

                                                                                               Empowerment
                                                                                                                      8                                        TRAINING BUDGET / TOTAL HR BUDGET         4
                                                                                                                               INCREASE OF HR PRODUCTIVITY
                                                                                                                                                                      ADDED VALUE / STAFF            4000000
                                                                                                                                                                                                                    Total Expected Budget
metrus group
               BSC




      E-Land



BSC
                        Vision statement
       Vision


                         Strategy map
      Strategy


                        Metric & Target
      Measures

                           Process Map
                            & Actions
Process & Action Plan
                Complete Framework for IRPS

         Strategy        Objectives     Measures
Organization



Department

   Team/
   Individual