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					SECTION 00 00 05 Responses to RFP Questions II                                                               Page 1 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

FROM:           JRH Transportation Engineering
                4765 Village Plaza Loop, Suite 201
                Eugene, Oregon 97401

TO:             All Proposers

PROJECT:        Rogue Valley Transportation District
                Purchase and Installation of Passenger Information Services

Full RFP and Addendums Available Online at:

                http://www.rvtd.org/arra_rfp.php

DATE:           July 10, 2009

The following questions and responses are supplemental to the original RFP Contract
Documents, posted June 10, 2009.

The following is a listing of questions from proposers and RVTD’s responses regarding
the Request for Proposals for Purchase and Installation of Passenger Information
Services:

Question 1. Exhibit F Page 1 of 11 ‐ What is the significance of calling out a SQL‐92
Compliant Database? Does Microsoft SQL Server satisfy the need?

Answer 1). Microsoft SQL Server will satisfy the need if Microsoft SQL server is
compatible with SQL-92 data formats. The reason for this requirement is to be
compatible with RVTD’s existing database format.

Question 2. Exhibit F Page 3 of 11, paragraph 5(c) ‐ Does this storage space imply that
the vendor is responsible for storing equipment in a secure area after 72 hours i.e do we
need to provide a trailer or some other secure on site storage facility for equipment?

Answer 2). The installation team shall provide a place to store their tools and installation
equipment if these items have large space requirements and need to be stored for more
than 72 hours. A trailer that can be secured might be a valid solution. RVTD has room
for storage of such a trailer. RVTD will not be responsible for theft or vandalism which
occurs to storage units or contractor’s property stored on the premises.

Question 3. Exhibit F Page 3 of 11, paragraph 8(e) – To interface with the existing
destination signage we will need to know the make and model of each destination signage
system for each bus. Please provide the make and model number.

Answer 3). The existing destination signs that would be integrated into an MDT system
are Twin Vision All LED located at the front, side and rear of the fixed route buses. The


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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 2 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

part numbers for the existing signs are as follows: 906-1660-013 and 906-1408-008 and
906-1648-010.

Question 4. Exhibit F page 4 of 11, paragraph 9(c) ‐ Does simultaneous boarding and
alightings mean from separate doors or are doorways on buses wide enough to permit
passengers to board and alight through the same door?

Answer 4). Simultaneous boardings and alightings refers to when a fixed-route bus pulls
up to a stop, people first use the door to exit (alight) then waiting passengers use the
front door to enter (board). This is the meaning to simultaneous boarding and alightings
in this instance. The APC system must be capable of distinguishing the difference
between passengers boarding and passengers alighting (the accuracy/precision of which
is also provided in paragraph 9 of Exhibit F).

Question 5. Exhibit F page 4 of 11, paragraph 9(j) ‐What is the intent of this requirement?
Is this a maintenance action i.e. replace the MDT within 10 minutes of determining it has
failed? What is the intent of in the field is that in the garage?

Answer 5). The reference being made is to hardware devices that do not require
complicated programming. Such components might be a GPS receiver, an APC sensor,
or an MDT if the MDT is only a remote data access terminal and does not store volatile
data. In the case of an MDT that serves as the central system controller and data logging
device (all in one), for programming to be restored to the device, the MDT would
obviously not be able to be replaced in 10 minutes, regardless of the location. The intent
of specifying “in the field” is to exemplify the ease of replacing the component that has
been determined to have failed.

Question 6. Exhibit F page 4 of 11, paragraph 9(q) ‐What type of data is required to prove
EMI or RFI are not harmful to the public or workforce? No data has been collected to
provide this proof other than ongoing operation of the equipment at numerous other sites.

Answer 6). EMI and/or RFI of components installed on RVTD buses shall not be harmful
to drivers or passengers who are exposed to ITS components for prolonged periods of
time. Since there appears to be a lack of federal mandates that require proof that
EMI/RFI emissions operate at safe, acceptable levels, a simple statement that the product
has not been known to cause or linked to any health related side effects caused from
prolonged exposure to equipment will suffice.

Question 7. Exhibit F page 5 of 11, paragraph 13 Digital Radios (c) ‐ Does RVTD use
separate voice channels for Fixed Route and Demand Response or do all vehicles use the
single 453 MHz channel?

Answer 7). The fixed-route vehicles currently use two 453 MHz frequencies, and the
Demand Response vehicles are currently on a separate private cellular radio system. The



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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 3 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

proposed system should be capable of supporting the data load requirements of the entire
fleet, including the AVL functions of paratransit vehicles and that of the APC, ASA and
AVL, etc from the fixed-route buses.

Question 8. Exhibit F page 5 of 11, paragraph 13 Digital Radios (d) ‐What is the intent of
using the radio simultaneous to perform voice communication, emergency broadcast and
stop annunciations? The digital radio does not make stop announcements. It is unclear
what an emergency broadcast is intended to do and voice and data cannot be sent
simultaneous on the radio. If the radio is being used for voice communications no data is
being sent and vice versa if the radio is being used for data transmission, then voice
communication are not possible. Additionally, a second set of frequencies will be needed
to permit using a single radio for both voice and data communications. This is typically
accomplished through the local radio shop. Does RVTD have a radio shop that performs
maintenance on the current radio system? If so please provide contact information.

Answer 8). The existing radio system is used for voice and emergency broadcasts, and
there is no digital data transmission. There are two 453 MHz frequencies licensed,
453.10000 and 453.92500. New radios must meet FCC regulation changes and
communication and data load requirements of RVTD. The PA system and stop
annunciation systems are separate from the radio. To avoid the need to have two radio
station licenses, proposed radios need to meet one of two possible criteria:

1.) New radios are conventional digital radios, which utilize the existing radio station
frequencies and meet the narrowband requirements of the upcoming FCC regulation
changes to narrowband transmission (12.5 KHz). Or

2) New radios utilize cellular devices for data transfer. Cellular service will be cost
prohibitive, meaning that this is only an option if service fees fit within the RVTD
annual/monthly budget. The proposer of such a system could separately propose new
radios that meet the upcoming FCC regulation changes that limit the bandwidth of
transmission for voice communication and emergency broadcasts. This option could
allow RVTD to address the voice radio requirements at a later date (new radios are
optional).

Stop annunciations do not need to utilize the existing radio network however,
announcements do need to be audible to any ADA applicable level to a passenger located
at any seat or station aboard the fixed-route bus.

Emergency broadcasts over the existing radio have been made over a separate channel
to date. The proposed radio system will meet the data, voice and emergency broadcast
needs of RVTD.

Question 9. Exhibit F page 5 of 11, paragraph 13 Swipe Card Technology ‐ Does RVTD
intend to use swipe cards for fare collection or identification? Additional information is



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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 4 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

required as to what data must be collected and managed. What model of Genfare
fareboxes does RVTD currently use, Cents‐a‐Bill or Odyssey?

Answer 9). RVTD intends to use the swipe cards for fare collection. Please refer to
question and answer 8)a) of the previous questions/answers for more information. The
previous questions and answers are posted online at http://www.rvtd.org/arra_rfp.php.
The GenFare model is M-16150-SM, the data system is Genfare Datasystem 7.

Question 10. Exhibit F page 7 of 11, paragraph 22(a) ‐ What is meant by “shall not
require removal of the system” with regard to power supplies? If a component containing
a power supply fails is it acceptable to remove and replace the component and then return
the component to the vendor for repair?

Answer 10). Yes, it is acceptable to remove and replace any failed component. RVTD
included paragraph 22 to ensure that power supply and other electrical components will
be accessible after the new system is installed. The purpose being that the maintenance
staff would have access to the power supply without having to first remove sensitive ITS
equipment. RVTD’s objective is to minimize the intrusiveness of the system on the
everyday duties of the maintenance staff.




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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 5 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP




Question 11. General ‐ What are the make and model of Demand Response and
Supervisor vehicles?

Answer 11). The field supervisor’s vehicle is a Dodge Caravan. The make and model of
the demand-response vehicles are tabulated below:

RVTD Demand Response
                                                      Past
  ID             Vehicle              Class     Fuel Useful      Replacement Status
                                                      Life
1305           1997 E350                D       Diesel   Yes    TIGGER Replacement
1306           1997 E350                D       Diesel   Yes    TIGGER Replacement
1307           1997 E350                D       Diesel   Yes    TIGGER Replacement
0301      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0302      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0303      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0304      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0305      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0306      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0307      2005 Chevy Venture            E        Gas     Yes   No need for replacement
0701     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0702     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0703     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0704     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0705     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0706     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0707     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0708     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0709     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0710     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0711     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0712     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement
0713     2006 Ford -Braun Tranz         E        Gas     No    No need for replacement

The TIGGER replacement funds have not been secured to replace these vehicles. If
funding is secured, the installation of paratransit vehicle systems will be three 2009 Ford
Arboc Spirit of Mobility vehicles in place of the three 1997 Ford E350 vehicles.

Question 12. General ‐ Does RVTD use a software scheduling package for Demand
Response? If so what is the software? Is the proposer responsible for purchasing the
MDT interface or will RVTD contract purchase directly from the vendor?



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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 6 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP



Answer 12). RVTD currently contracts the paratransit scheduling and dispatch out to a
local company. The local company uses Routematch 3.0.18 scheduling software that
interfaces with MS SQL database and GIS (note: not a part of RVTD’s software). The
paratransit system shall have an open style of architecture that will allow integration
with any current paratransit software available. The proposer will need to provide an
MDT interface. For more information, please refer to Addendum 3.
(http://www.rvtd.org/arra_rfp.php).

Question 13. General ‐ Does RVTD use a software scheduling package for Fixed Route?
If so what is the software and does it have a CAD/AVL interface for exporting route and
schedule information? Is the proposer responsible for purchasing this interface or will
RVTD contract purchase directly from the vendor?

Answer 13). All runboards are created manually; there are no software systems in place
for fixed-route assignments. RVTD does not currently have AVL/CAD capabilities,
including interface for exporting route and schedule information. The proposer shall
provide such interface as needed for a fully operational system.

Question 14.   Would RVTD please indicate what their anticipated budget is for this
project?

Answer 14). Due to the nature of competitive bidding for this project, RVTD does not
wish to disclose the anticipated budget at this time.

Question 15. In Exhibit F, Paragraph 8 e. (pg 3); Please provide details on the extent of
voice communication control that the MDT is expected to provide. Is the MDT to
manage all voice communication functions on the radio (i.e. RTT/PRTT, covert
microphone, channel switching, etc)? If so please provide answers to the following voice
radio operation questions:
    a) How does voice communication with drivers operate?
    b) What procedure or rules do drivers follow for voice communication?
    c) What procedure or rules do dispatchers follow for voice communication?
    d) What call groups currently exist?
    e) Does the dispatcher require the ability to talk to a single driver?

Answer 15). MDTs are not required to manage all voice communication functions on the
      radio. The MDT should allow the dispatcher to text the driver and the driver to
      text the dispatcher. The MDT or (system computer) should store data and use the
      radio to send data between the dispatch center and the bus. The MDT should
      provide complete system interface between the driver and the system components.
      Currently, the radio serves the voice communication on fixed-route and



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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 7 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

        paratransit vehicles. Since no data is transferred using the existing radios, the
        radios are used for voice communication and emergency broadcasts only.

Question 16.  In Exhibit F, Paragraph 9 h. (pg 4); Please provide additional details on what
statistical summaries would be required to be displayed simultaneously in both graphical
and tabular form.

Answer 16) RVTD requires software that is both flexible and user-friendly. The software
must be flexible in that it is accommodating to RVTD’s many varied data needs. The
software needs to be user-friendly in that any administrative staff member at RVTD can
produce clear, concise reports. RVTD’s objective is to gain more control over the data
that is collected.

Statistical summaries include passenger miles of travel, average trip length, vehicle
revenue hours and miles, unlinked passenger trips and passenger miles. The software
should also allow data to be viewed at the “stop-level”. The objective being that RVTD
can easily determine how individual bus stops are being used. Also see paragraph 9. l of
Exhibit F, page 4.

Question 17.In Exhibit F, Paragraph 9 j. (pg 4); Which components must be field
replaceable within 10 minutes, and does the 10 minute window include the time needed
to diagnose and identify the problem component, or just replace it?

Answer 17). Please refer the response to question 5 above for more details. The ten
minute window is just for the replacement of the component, and does not include
diagnosis.

Question 18. In Exhibit F, Paragraph 9 k. (pg 4); Please clarify what is intended by the
requirement “The system shall represent unique spatial or temporal resolution and will
contain a set of transit specific variables.”

Answer 18). The system shall be capable of keeping precise data on fixed route and
paratransit vehicles in a way that is logical to the end users. Such a capability is
essential for a system-level understanding and dispatch decisions that are made with
little or no headway.

Question 19.In Exhibit F, Paragraph 9 l. – 2nd last bullet (pg 4); Please clarify what is
intended by the requirement “Average maximum peak load for a virtual stop along a
route.” How and when are virtual stops defined?

Answer 19). The intention of this verse is that from the data collected by the APC system,
the average peak load should be able to be calculated at any point along a route without
the fixed-route bus having to actually stop. Virtual stops are defined as any point along a


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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 8 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

route. The reason for this definition is that a user at the transit management center
should be able to calculate average peak load between any two points on the fixed routes
with APC data collected at the previous stops.

Question 20.   In Exhibit F, Paragraph 9 m. (pg 4);What data source is RVTD currently
using?

Answer 20). The only applicable data source for scheduling currently in use by RVTD is
that of the contractor whom the paratransit demand response duties are contracted to.
The paratransit contractor uses Routematch version 3.0.18.

Question 21. In Exhibit F, Paragraph 9 q. (pg 4);What type of data would RVTD accept
for this proof?

Answer 21). Please refer to question and response to number 6.

Question 22.In Exhibit F, Paragraph 13 b. (pg 5); Please provide specifications for all
card types and formats that are currently being used, and plan to be used on the RVTD
buses.

Answer 22). The cards that are currently in use are not swipe cards. For the cards
produced by the Fargo machine, please refer to Question 26 of the previous questions
and responses dated June 25th, 2009 posted on the RVTD webpage with the RFP. For
additional information about the Fargo print capabilities, please refer to
http://www.fargo-cardprinters.com/index/product/id/3202/ , the RVTD printer is very
basic, and does not print two-sided or magnetic strips currently.

Question 23.In Exhibit F, Paragraph 14 d. (pg 6); Please indicate whether RVTD will be
providing the “link” for the displays, in the form of a LAN connection, or are Proposers
to assume a wireless means should be incorporated into the display (i.e. cellular or data
radio modem)?

Answer 23). For paragraph 14 d of Exhibit F, “will require a link” means that there is
not currently an electrical drop, wireless link, or any other infrastructure currently
available at the location for operation of interactive devices.

Question 24. Please confirm that Exhibit H covers all the routes and stops within RVTD’s
fixed route operation. If not, please indicate the total number of routes and stops within
the system.




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SECTION 00 00 05 Responses to RFP Questions II                                                               Page 9 of 9
ROGUE VALLEY TRANSPORTATION DISTRICT
MEDFORD, OREGON
PASSENGER INFORMATION SERVICES RFP

Answer 24). There are currently 6 routes and 360 stop locations. On September 8, 2009,
RVTD will add a seventh route. The “Route 15, Ashland Loop” will provide service
within the Ashland City limits. There will be no additional stop locations.

           Please provide make and model information for any public address (PA)
Question 25.
equipment onboard the vehicles that the annunciator equipment must interface to.

Answer 25). Stop annunciations do not need to utilize the existing radio network or P/A
system, however, announcements do need to be audible to any ADA applicable level to a
passenger located at any seat or station aboard the fixed-route bus. The P/A System is a
Genfare Mobile Page (Model # 470CE).

Question 26. Please confirm whether the existing Twin Vision and Luminator destination
sign controllers onboard the vehicles are already capable of J1708 communication to 3rd
party devices.

Answer 26). The vehicles getting the ITS components only have twin vision display
panels. The all LED models do have J1708 technology to allow communication to 3rd
party devices.

Question 27.Can a vehicle inventory summary be provided for the demand response
vehicles and supervisor vehicle, similar to Exhibit G that was provided for the fixed-route
buses?

Answer 27). The makes and models of demand response vehicles are listed in the
response to Question 11 above. The dimensions of the doors should not be necessary, as
APCs are not being installed on demand-response paratransit vehicles.

Question 28. Please provide contact information for the company that currently supports
and/or provides maintenance for the existing in-vehicle electronic equipment (i.e. radios).
Will a driver be provided to move vehicles for installation and testing purposes?

Answer 28). RVTD currently does in house maintenance to the “onboard electronic
equipment”, which is limited to the radios, destination signs, safety vision, a gas and fire
alarm system, and GenFare collection boxes. A driver will be provided during the
installation process to move vehicles and for testing procedures.




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