Nonverbal Communications and Business Management - Excel

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					                                                                                            Course Sequence
                                                                                                                       LEVEL of                                METHOD of
         Student Name: ____________________________




                                                                                                                                      DATE of ATTAINMENT
         ID #: _____________                                                                                        ATTAINMENT                               ATTAINMENT




                                                                                                                                        (Semester or M/YY)
         School: __________________________________                                                                  0 Unattained /                            1 Written Test
         Graduation Year: ________                                                                                    Approaching
                                                                                                                                                              2 Oral Present'n
                                                                                                                       Attainment
                 STUDENT ATTAINMENT STANDARDS/COURSE RECORD*                                                                                                     3 Project
                                                                                                                      1 Attained
                                                                                                                      2 Exceeded                                4 Portfolio
         BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES
                                                                                                                      3 Mastered                             5 Classrm. Observ.
                                                                                                                                                             6 Wrkplc. Observ.    TEACHER(S)      ASSESSMENT METHOD
1.0    EXPLORE CAREERS IN THE FIELD OF BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES
       DEVELOP JOB SEARCH SKILLS FOR CAREERS IN BUSINESS MANAGEMENT AND ADMINISTRATIVE
                          COMPETENCY/COURSE MATRIX
2.0    SERVICES
       PRACTICE EMPLOYABILITY SKILLS REQUIRED FOR BUSINESS MANAGEMENT AND ADMINISTRATIVE
3.0    SERVICES CAREERS
4.0    ANALYZE FACTORS THAT INFLUENCE HUMAN BEHAVIOR
5.0    PRACTICE COMMUNICATION SKILLS USED IN A BUSINESS MANAGEMENT ENVIRONMENT
       PARTICIPATE IN LEADERSHIP ACTIVITIES SUCH AS THOSE SUPPORTED BY CAREER AND
 6.0
       TECHNICAL STUDENT ORGANIZATIONS SUCH AS FUTURE BUSINESS LEADERS OF AMERICA (FBLA)
       APPLY TECHNOLOGY TOOLS TO BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES
 7.0
       SUPPORT FUNCTIONS
       DEMONSTRATE PROBLEM SOLVING AND DECISION MAKING SKILLS REQUIRED IN BUSINESS
 8.0
       MANAGEMENT
 9.0   PRACTICE SAFE WORKING PROCEDURES FOR A BUSINESS ENVIRONMENT
10.0   EXPLORE THE LEGAL AND ETHICAL ENVIRONMENT OF BUSINESS
11.0   EXPLORE ECONOMIC PRINCIPLES RELATED TO BUSINESS MANAGEMENT
12.0   PREPARE FINANCIAL RECORDS NEEDED IN BUSINESS MANAGEMENT
13.0               KINGMAN HIGH SCHOOL
       DEVELOP AN INDIVIDUAL CAREER PLAN FOR BUSINESS MANAGEMENT
14.0               KINGMAN HIGH SCHOOL
       PREPARE FOR EMPLOYMENT IN BUSINESS MANAGEMENT
15.0   PARTICIPATE IN WORK-BASED LEARNING EXPERIENCES MATRIX
                                 STANDARDS/COURSE
16.0   DEMONSTRATE ORAL COMMUNICATION SKILLS FOR BUSINESS MANAGEMENT
                       COMPETENCY/COURSE MATRIX
17.0               KINGMAN HIGH SCHOOL
       DEMONSTRATE WRITTEN COMMUNCIATION SKILLS REQUIRED IN BUSINESS MANAGEMENT
18.0   EVALUATE THE ROLE OF SMALL BUSINESS IN THE ECONOMY
19.0   DEMONSTRATE BUSINESS AND FINANCIAL MANAGEMENT PRACTICES NEEDED FOR ENTREPRENEURS
20.0   EVALUATE LEADERSHIP STYLES APPROPRIATE FOR BUSINESS MANAGEMENT
       PARTICIPATE IN LEADERSHIP ACTIVITIES SUCH AS THOSE SUPPORTED BY CAREER AND
                                  STANDARDS/COURSE MATRIX
21.0
       TECHNICAL STUDENT ORGANIZATIONS SUCH AS FUTURE BUSINESS LEADERS OF AMERICA (FBLA)
22.0   EXPLAIN BUSINESS FUNCTIONS WITHIN AN ORGANIZATION
23.0   EXPLAIN BUSINESS ETHICS
24.0   DISCUSS THE APPLICATION OF ECONOMIC PRINCIPLES TO BUSINESS OPERATIONS
25.0   DISCUSS LEGAL CONCEPTS THAT APPLY TO BUSINESS
26.0   DEMONSTRATE MARKETING CONCEPTS
       DETERMINE PERSONAL RESPONSIBILITY AND ACCOUNTABILITY ACTIVITIES CONSISTENT WITH
                                 STANDARDS/COURSE MATRIX
27.0
       ESTABLISHED ORGANIZATIONAL GOALS
28.0   DEMONSTRATE GENERAL MANAGEMENT PRACTICES
                         COMPETENCY/COURSE MATRIX
29.0
                    KINGMAN HIGH SCHOOL
                   KINGMANHIGH SCHOOL
       DEMONSTRATE ADMINISTRATIVE AND COMMUNICATION FUNCTIONS
                                                                                         Total Core Competencies=          0          =COUNTIF(L3:L31,">0")

AzTP BMAS 2008
                    KINGMAN HIGH SCHOOL
                   KINGMANHIGH SCHOOL                                                                                                                                               Page 1 of 2


                                                                                            Course Sequence
                                                                                             LEVEL of                                 METHOD of
        Student Name: ____________________________




                                                                                                             DATE of ATTAINMENT
        ID #: _____________                                                                 ATTAINMENT                              ATTAINMENT




                                                                                                               (Semester or M/YY)
        School: __________________________________                                          0 Unattained /                            1 Written Test
        Graduation Year: ________                                                            Approaching
                                                                                                                                     2 Oral Present'n
                                                                                             Attainment
                 STUDENT ATTAINMENT COMPETENCY/COURSE RECORD*                                                                           3 Project
                                                                                              1 Attained
                                                                                             2 Exceeded                                4 Portfolio
         BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES                                       3 Mastered                             5 Classrm. Observ.
                                                                                                                                    6 Wrkplc. Observ.    TEACHER(S)      ASSESSMENT METHOD
30.0   DEMONSTRATE HUMAN RESOURCE MANAGEMENT FUNCTIONS
31.0   PERFORM GENERAL OFFICE MANAGEMENT FUNCTIONS
32.0   USE ACCOUNTING INFORMATION TO MAKE BUSINESS DECISIONS
33.0   PERFORM FINANCIAL ANALYSES TO MAKE BUSINESS DECISIONS
34.0   USE COMPUTERIZED INFORMATION SYSTEMS AND TECHNOLOGY
                      COMPETENCY/COURSE MATRIX                  Total Pg. 1Competencies=          0          =SUM(L32)
                   KINGMANHIGH SCHOOL *
                    KINGMAN
                    KINGMAN HIGH SCHOOL                         Total Pg. 2 Competencies=         0          '=COUNTIF(L39:L43,">0")
AzTP BMAS 2008                                                        Total Competencies=         0          '=SUM(L44:L45)                                Page 2 of 2
                                                                                     %=          0%          '=PRODUCT(L46/A43)
                    KINGMAN HIGH SCHOOL
                   KINGMANHIGH SCHOOL
                    KINGMAN HIGH SCHOOL
                    KINGMAN
                   KINGMANHIGH SCHOOL
                    KINGMAN HIGH SCHOOL
                    KINGMAN
                   KINGMANHIGH SCHOOL
   RUBRIC FOR ASSESSMENT OF INDIVIDUAL COMPETENCY ATTAINMENT

                                                                        School

                                                                       Teacher

                                    Program Name:


       LEVEL OF ATTAINMENT (LOCAL DISTRICT PERCENTAGES MAY BE DIFFERENT THAN SAMPLE)
          3                 2                 1                0                 0
        90% +             80% +             70% +           60% +         Less than 60%
                                                        APPROACHING
      MASTERED          EXCEEDED          ATTAINED                         UNATTAINED
                                                         ATTAINMENT

Student presents a clear,        Student presents a clear,     Student meets assignment       Student knowledge of the       Student knowledge of the
specific understanding of        specific understanding of     expectations. The student      topic is understood, but at    subject is not shown. Steps
the competency. All notes,       the competency. High          demonstrates new               minimum level of               through the process were
assignments, test,               interest and excitement       knowledge learned in oral      competency. The                not followed. Notes, tests,
workplace records and labs       leads the student to an       participation and or written   assignments, notes and         assignments, workbased
required are completed on        investigation that reaches    tasks. The work is well        labs are occasionally          learning and labs lack
time, are extremely well         beyond requirements. All      organized and complete.        incomplete and could be        neatness, organization,
organized and questions          notes, assignments, tests,    The student understood the     organized better. Some         detail and evidence of new
are answered accurately.         workplace records and labs    assignments. He/she used       resources have been used,      knowledge. Work does not
High interest and                required are completed on     the resources required and     but it is not clear what the   meet requirements. Parts
excitement have lead the         time, are very well           organized information in all   student understood. Some       are missing. Participation is
student to reach far beyond      organized and questions       notes, assignments, tests,     of the information included    weak, or student is often
the requirements. Student        are answered accurately.      workplace records, debates     by the student was not         not participating. Labs,
has read related materials       The student has used more     and labs. All notes,           important to the topic.        tests, CTSO participation,
and has used many                resources than required       assignments and labs are       Student does most of what      and assignments are poorly
sources of information for       and demonstrates new          complete, carefully done       is required, but nothing       done and fall well behind
reports and or experiments.      knowledge both orally and     and the student meets just     more. Some of the work         the standard level of
The student has used             in written work and uses      above the minimum              may not be finished. Tasks     achievement. Overall, the
his/her new knowledge            this knowledge in his/her     requirements and               are not carefully done and     student has failed to grasp
when participating in all oral   assignments and oral          expectations. All tests,       the information from the       new concepts covered in
discussions, assignments         participation. New            workplace records, CTSO        resources is not used.         the competency. The level
and written work. Student        knowledge is evident when     participation, assignments     Tests, labs, notes, CTSO       of achievement is below
makes connections                student shows connections     and labs meet the standard     participation, and             60%.
between classroom and            between classroom and         level of achievement           workbased learning results
workplace. The students'         workplace relationships.      between 70% to 79%.            are at a level of
notes, tests, labs,              Student notes, tests, labs,                                  achievement between 60%
workplace records,               work place records, CTSO                                     to 69%.
debates, CTSO                    participation, debates and
participation, and               assignments are clearly
assignments are of the           organized, carefully done,
highest level of                 and often go beyond
achievement above 90%.           teacher expectations. All
                                 tests are beyond the
                                 standard level of
                                 achievement between 80%
                                 to 89%.




Definition of Rubric:

                  "A rubric is a printed set of guidelines that distinguishes performances or products of
                  different quality. A rubric has descriptors that define what to look for at each level of
                  performance. Rubrics also often have indicators providing specific examples or tell-tale
                  signs of things to look for in work."
    An everyday example of a rubric can be found on the Kelley Blue Book web                                        Text, numbers and
    site at http://www.kbb.com/. When finding the value of a used car, Kelley                                       percentages in red italics
    uses a rubric that details a car's condition by the categories of Excellent,                                    are for purposes of
    Good, Fair and Poor as follows:                                                                                 clarification only and are
                                                                                                                    NOT a part of the Kelly

                                      KELLY BLUE BOOK RUBRIC

        Excellent                          Good                             Fair                          Poor                       Unacceptable
           3                                2                                1                             0                               0
         90% +                            80% +                            70% +                         60% +                      Less than 60%
                                                                                                     APPROACHING
      MASTERED                        EXCEEDED                          ATTAINED                                                    UNATTAINED
                                                                                                      ATTAINMENT
The vehicle looks great, is     The vehicle is free of any       The vehicle probably has         The vehicle has severe        The vehicle is "death on
in excellent mechanical         major defects. The paint,        some mechanical or               mechanical and/or             wheels." Under no
condition and needs no          body and interior have only      cosmetic defects, but is still   cosmetic defects and may      circumstances should it
reconditioning. It should       minor (if any) blemishes,        in safe running condition.       be in questionable running    even be taken for a test
pass a smog inspection.         and there are no major           The paint, body and/or           condition. The vehicle may    drive. Parts may fall off at
The engine compartment          mechanical problems. In          interior need work to be         have problems that cannot     any time and there is
should be clean, with no        states where rust is a           performed by a professional      be readily fixed such as a    probable danger of
fluid leaks. The paint is       problem, this should be          in order to be sold. The         damaged frame or a rusted-    explosion. One or more of
glossy and the body and         very minimal, and a              tires need to be replaced.       through body. A vehicle       the quarter panels may be
interior are free of any wear   deduction should be made         There may be some                with a branded title          completely fabricated with
or visible defects. There is    to correct it. The tires         repairable rust damage.          (salvage, flood, etc.) or     "Bondo." The title (if there
no rust. The tires are the      match and have substantial       The value of cars in this        unsubstantiated mileage       is one) is anything but
proper size and match and       tread wear left. A clean title   category may vary widely. A      should be considered          "clean". None of the 4 tires
are new or nearly new. A        history is assumed. A            clean title history is           “poor” because of potential   match though they may be
clean title history is          "good" vehicle will need         assumed. Even after              problems and should be        like new, having recently
assumed. This is an             some reconditioning to be        significant reconditioning       independently appraised to    been stolen. There may be
exceptional vehicle.            sold at retail; however          this vehicle may not qualify     determine its value.          a strong odor of marijuana
                                major reconditioning should      for the Blue Book                                              and a rookie cop might
                                be deducted from the             Suggested Retail value.                                        easily find traces of
                                value. Most recent model                                                                        cocaine in the trunk.
                                cars owned by consumers                                                                         DON'T EVEN THINK
                                fall into this category.                                                                        ABOUT BUYING THIS
                                                                                                                                VEHICLE!
                                          _________________________________ HIGH SCHOOL                                      Course Sequence
                                             STANDARDS/COURSE MATRIX
                   BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES
  How to use this Checklist.                           CIP No. 52.0200
   See "Note" at bottom.
     *This indicates the “technical skill standards” for this program that will be assessed on the end-of-program Business
        Management and Administrative Services standards assessment. It is expected that all program standards are
         taught and locally assessed. The remaining employability and foundation standards will be updated and state
                                             assessments developed at a future date.


1.0          EXPLORE CAREERS IN THE FIELD OF BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES
      CO Research business management career opportunities information
       1.1
       1.2   Examine trends in business occupations through labor market research
       1.3   Apply interests, skills, and attitudes to career exploration
       1.4   Examine education requirements for a chosen career
       1.5   Investigate wages related to career choices
       1.6   Employ decision making skills in making career choices
       1.7   Construct a plan to transition from school to a career in business management

2.0          DEVELOP JOB SEARCH SKILLS FOR CAREERS IN BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES
       2.1   Research business employment opportunities
       2.2   Complete a job application on the Internet and in hard copy
       2.3   Prepare an employment resume, portfolio, and cover letter
       2.4   Practice interviewing skills
       2.5   Utilize technology in a job search for a position in the business field
       2.6   Research cost of living in different areas of the country
       2.7   Identify components of a compensation plan

3.0                         KINGMAN HIGH SCHOOL
             PRACTICE EMPLOYABILITY SKILLS REQUIRED FOR BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES CAREERS
       3.1   Identify factors contributing to job success in business
       3.2   Demonstrate work ethics and behavior
       3.3   Identify the steps in resigning from a position
       3.4   Discuss how networking skills are helpful in obtaining and maintaining a job
       3.5   Describe and explain the importance of transferable skills in a changing workforce
       3.6   Practice customer service skills  COMPETENCY/COURSE MATRIX
                             KINGMAN HIGH SCHOOL
                                 COMPETENCY/COURSE MATRIX
4.0                          KINGMAN HIGH SCHOOL
             ANALYZE FACTORS THAT INFLUENCE HUMAN BEHAVIOR
       4.1   Describe how personal values and culture influence choices and goals
       4.2   Develop social awareness related to diversity
       4.3   Practice techniques for modifying behavior
       4.4   Recognize how stress affects behavior

5.0          PRACTICE COMMUNICATION SKILLS USED IN A BUSINESS MANAGEMENT ENVIRONMENT
       5.1   Explain the uses of verbal and nonverbal communication
       5.2   Identify barriers to effective communication
       5.3   Practice skills used to communicate with clients in a business management work setting
       5.4   Demonstrate effective written communication (letters, reports, email)
       5.5   Practice technical writing and reading
       5.6   Practice proofreading a document with and without the use of technology
       5.7   Practice active listening during communications
       5.8   Identify conflict resolution methods

             PARTICIPATE IN LEADERSHIP ACTIVITIES SUCH AS THOSE SUPPORTED BY CAREER AND TECHNICAL
6.0          STUDENT ORGANIZATIONS SUCH AS FUTURE BUSINESS LEADERS OF AMERICA (FBLA)
             Determine the roles and responsibilities of leaders and members in a business management and administrative
       6.1
             services organization
       6.2   Identify personal leadership style
       6.3   Participate in leadership development events
       6.4   Discuss characteristics of effective teams and the contribution of individual team
       6.5   Identify and differentiate between team structures including virtual, on-site and project based
       6.6   Practice teamwork
       6.7   Practice techniques to involve each member of the team
       6.8   Summarize procedures for effective meeting management
       6.9   Identify community service involvement supported by local business
      6.10   Participate in career development events



  AzTP BMAS 2008                                                                                                                    Page 1 of 6
                             KINGMAN HIGH SCHOOL
                             KINGMAN HIGH SCHOOL
                            KINGMAN HIGH SCHOOL
                                                                                                                                    Course Sequence

                                                    STANDARDS/COURSE MATRIX
                          BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES


           APPLY TECHNOLOGY TOOLS TO BUSINESS MANAGEMENT AND ADMINISTRATIVE SERVICES SUPPORT
7.0        FUNCTIONS
       7.1 Apply word processing software to prepare letters, memorandums, and reports

       7.2   Prepare specialized documents including tables, graphs, and multi-column formats, such as newsletters and brochures
       7.3   Apply spreadsheet software to prepare financial or statistical information including mathematical calculations
       7.4   Apply multimedia software to prepare a business presentation
       7.5   Apply basic database software to organize and report data
                              KINGMAN HIGH SCHOOL
                              KINGMAN HIGH SCHOOL
                             KINGMAN HIGH SCHOOL
8.0          DEMONSTRATE PROBLEM SOLVING AND DECISION MAKING SKILLS REQUIRED IN BUSINESS MANAGEMENT
       8.1   Apply scientific problem-solving processes
       8.2   Describe methods of establishing priorities
       8.3   Prepare a plan of work and schedule
       8.4   Identify the need for products/service evaluation
       8.5   Explore the needs of internal and external customers

9.0          PRACTICE SAFE WORKING PROCEDURES FOR A BUSINESS ENVIRONMENT
       9.1   Identify responsibilities of professionals to create/maintain a safe work environment
       9.2   Explain appropriate safety precautions around common hazards
       9.3   Define ergonomics and repetitive strain injury
       9.4   Explain how OSHA standards have affected the workplace

10.0     EXPLORE THE LEGAL AND ETHICAL ENVIRONMENT OF BUSINESS
    10.1 Explain the basic concepts involved in contract law, consumer law, and consumer credit and protection
                                        COMPETENCY/COURSE MATRIX
                                   COMPETENCY/COURSE MATRIX
    10.2 Define code of ethics and ethical standards for a business environment
         Identify workers’ rights regarding workplace issues including safety, drug testing, harassment, discrimination, privacy,
    10.3
         etc.
    10.4 Review laws on how to legally use copyrighted materials
      10.5 Explain what constitutes and is the effect of plagiarism

11.0         EXPLORE ECONOMIC PRINCIPLES RELATED TO BUSINESS MANAGEMENT
    11.1     Define the five management functions: planning, organizing, leading, staffing, and coordinating
    11.2     Describe the roles of support staff, supervisors, managers, and technology in achieving financial goals
    11.3     Explain the three economic systems: customer, directed and free enterprise
    11.4     Explain the effects of productivity in an economy
    11.5     Explain the factors of production (natural, human, capital)

      11.6 Compare various forms of business ownership including sole proprietorship, partnership and corporation models
      11.7 Describe how global competition affects business in the United States

12.0         PREPARE FINANCIAL RECORDS NEEDED IN BUSINESS MANAGEMENT
    12.1     Explain the purpose of an annual business budget
    12.2     Explain checking account records
    12.3     Describe how management of accounts payable and accounts receivable affects a business
    12.4     Explain the purpose and components of financial statements
    12.5     Interpret payroll records/information
    12.6     Explain the purpose of an independent audit
    12.7     Identify and explain various payroll and tax forms such as I-9, W4, W2, 940, 941, DES

13.0         DEVELOP AN INDIVIDUAL CAREER PLAN FOR BUSINESS MANAGEMENT
    13.1     Investigate career options including entrepreneurship
    13.2     Develop career goals based on interests, aptitudes, and research
    13.3     Review/revise professional development plan/goals on annual basis
    13.4     Explain factors that contribute to job satisfaction and success




  AzTP BMAS 2008                                                                                                                           Page 2 of 6
                                                                                                                           Course Sequence

                                                  STANDARDS/COURSE MATRIX
                        BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES



14.0       PREPARE FOR EMPLOYMENT IN BUSINESS MANAGEMENT
    14.1   Develop a résumé              COMPETENCY/COURSE MATRIX
                                  COMPETENCY/COURSE MATRIX
    14.2   Complete job application process
    14.3   Research an organization as a potential employer
    14.4   Demonstrate interviewing skills, including pre-interview preparation and post-interview follow-up

15.0                                 LEARNING EXPERIENCES
           PARTICIPATE IN WORK-BASEDSTANDARDS/COURSE                         MATRIX
    15.1   Use technology appropriate for the business environment
    15.2   Demonstrate positive safe and healthy work behaviors
    15.3   Demonstrate positive interpersonal behaviors
    15.4   Adapt to changes in the business environment
    15.5   Participate in a variety of work-based experiences, paid or unpaid

16.0    DEMONSTRATE ORAL COMMUNICATION SKILLS FOR BUSINESS MANAGEMENT
    16.1Conduct formal/informal research to collect appropriate topical information
    16.2Use questioning techniques to obtain needed information from audience
    16.3Interpret oral and nonverbal communications of an audience
    16.4Demonstrate active listening during communications
    16.5Demonstrate appropriate technologies for a formal presentation
        Prepare and deliver business presentations incorporating both appropriate verbal and nonverbal communication
   16.6
        techniques
   16.7 Communicate using equitable and culturally sensitive language for a diverse audience
   16.8 Demonstrate effective telephone technique

17.0     DEMONSTRATE WRITTEN COMMUNCIATION SKILLS REQUIRED IN BUSINESS MANAGEMENT
    17.1 Organize research information and develop an outline
    17.2 Write business communication using appropriate format for the situation
         Using appropriate technology, prepare draft document using established rules for grammar, spelling and sentence
    17.3
         construction

18.0       EVALUATE THE ROLE OF SMALL BUSINESS IN THE ECONOMY
    18.1   Evaluate the role of small business on the economy: local, state, national, and international economics
    18.2   List the factors including personal traits, which contribute to the success and failure of small business
    18.3   Develop a business plan
    18.4   Conduct an employee needs analysis based upon a business plan
    18.5   Research business locations and equipment needs for the organization based upon a business plan
    18.6   Analyze the relationship of customer service and customer satisfaction on the success of a business
    18.7   Compare starting a small business in the U.S. vs. another country

*19.0      DEMONSTRATE BUSINESS AND FINANCIAL MANAGEMENT PRACTICES NEEDED FOR ENTREPRENEURS
    19.1   Develop a budget based on an enterprise’s business plan
    19.2   Develop an income statement for an enterprise
    19.3   Develop a balance sheet for an enterprise
    19.4   Develop a cash flow statement for an enterprise
    19.5   Interpret financial information for decision making and planning
    19.6   Demonstrate an understanding of risk management
    19.7   Analyze available banking services
    19.8   Describe the impact of quality business communications on the success of an organization
    19.9   Manage customer relations




  AzTP BMAS 2008                                                                                                                  Page 3 of 6
                                                                                                                                    Course Sequence

                                                  STANDARDS/COURSE MATRIX
                        BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES



20.0       EVALUATE LEADERSHIP STYLES APPROPRIATE FOR BUSINESS MANAGEMENT
    20.1   Determine personal characteristics of effective leaders
    20.2   Compare/contrast leadership and management styles and characteristics
    20.3   Describe how cultural/ethnic differences affect leadership styles within a group
    20.4   Describe how cultural/ethnic differences affect interpersonal interactions/communications within a group

           PARTICIPATE IN LEADERSHIP ACTIVITIES SUCH AS THOSE SUPPORTED BY CAREER AND TECHNICAL
21.0       STUDENT ORGANIZATIONS SUCH AS FUTURE BUSINESS LEADERS OF AMERICA (FBLA)
           Characterize the roles and responsibilities expected of leaders and members in a business management and
   21.1
           administrative services organization
   21.2    Evaluate characteristics of effective teams
   21.3    Exhibit characteristics of an effective team member
   21.4    Demonstrate team work including each member of the team
   21.5    Facilitate an effective meeting
   21.6    Demonstrate business etiquette
   21.7    Practice a decision-making process
   21.8    Participate in career development events
   21.9    Participate in community project events

22.0       EXPLAIN BUSINESS FUNCTIONS WITHIN AN ORGANIZATION
    22.1                                         STANDARDS/COURSE MATRIX
           Describe various business cycles that occur
    22.2   Describe the differences among sole proprietorships, partnerships, and corporations
    22.3   Describe the types of communication channels in organizations

23.0       EXPLAIN BUSINESS ETHICS
    23.1   Differentiate between ethical and legal issues
    23.2   Describe social responsibility in business
    23.3   Understand environmental impacts of business in a community
    23.4   Evaluate safety and health issues relating to the public and/or employees
    23.5   Explain the impact publicity has on an organization in a community
    23.6   Explain the role of employees in upholding business ethics

24.0       DISCUSS THE APPLICATION OF ECONOMIC PRINCIPLES TO BUSINESS OPERATIONS
    24.1   Explain basic economic concepts and terminology
    24.2   Describe the characteristics of a free enterprise system
    24.3   Compare and contrast forms of business competition (pure competition, oligopoly, monopoly, etc.)

   24.4 Describe the cyclical nature of the economy (unemployment, recession, inflation, balance of trade, budget deficits, etc.)

   24.5 Describe how differences in the world cultures impact the balance of trade and trade processes in a global market

   24.6    Compare and contrast international and U.S. monetary systems
   24.7    Predict how internal business affairs in a country impact the economy and the currency exchange rates
   24.8    Explain how international quality standards can impact business operations
   24.9    Explain how diverse countries are competing for the same market

25.0       DISCUSS LEGAL CONCEPTS THAT APPLY TO BUSINESS
    25.1   Explain business law concepts and terminology (business contracts, policies, slander, statutory, etc.)
    25.2   Identify elements of an enforceable contract
    25.3Classify contracts that fall within the statute of frauds
    25.4Explain requirements of negotiability
    25.5Explain the use of commercial paper in business
        Discuss how federal and state laws and regulations impact the conducting of business in the U.S. and internationally
   25.6
        (working conditions, wages and hours, copyrights, intellectual property, tax law, etc.)



  AzTP BMAS 2008                                                                                                                           Page 4 of 6


                                                                                                                                    Course Sequence
                                                  STANDARDS/COURSE MATRIX
                        BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES



*26.0   DEMONSTRATE MARKETING CONCEPTS
                                              STANDARDS/COURSE mix/4Ps, customer satisfaction, eCommerce,
        Explain marketing terminology and concepts (target market, marketingMATRIX
   26.1
        market segmentation, etc.)
   26.2 Analyze internal and external markets
   26.3 Explain the difference between product and service-based marketing
   26.4 Explain a marketing plan
   26.5 Predict how changes in sales volume, unit costs and unit sales pricing affect net income
   26.6 Describe how businesses compete for market share in identified markets
   26.7 Explain the impact marketing research has on the success of a business
   26.8 Use desktop publishing to design and print a flier to market a product or service

           DETERMINE PERSONAL RESPONSIBILITY AND ACCOUNTABILITY ACTIVITIES CONSISTENT WITH
*27.0
           ESTABLISHED ORGANIZATIONAL GOALS
   27.1    Set short- and long-term goals for assigned areas of responsibility/accountability
   27.2    Plan and organize work
   27.3    Monitor and adjust performance
   27.4    Solicit and use feedback

*28.0   DEMONSTRATE GENERAL MANAGEMENT PRACTICES
        Explain management terminology and concepts (total quality management, planning, organizing, coordination,
   28.1
        leadership, etc.)
   28.2 Compare and contrast vertical and horizontal management structures in organizations
   28.3 Explain the role of top, middle, and supervisory levels of management
   28.4 Apply management principles to projects
   28.5 Develop management objectives
   28.6 Plan physical space utilization
   28.7 Explain how ergonomics impacts the productivity of the workforce

*29.0      DEMONSTRATE ADMINISTRATIVE AND COMMUNICATION FUNCTIONS
    29.1   Create organizational and departmental charts based on functions
    29.2   Conduct task analyses
    29.3   Manage various reports, records, and files using appropriate methods and technologies
    29.4   Communicate organizational policies and procedures using appropriate methods and technologies
    29.5   Perform managerial reporting duties

*30.0      DEMONSTRATE HUMAN RESOURCE MANAGEMENT FUNCTIONS
    30.1   Analyze current and future staffing needs of a business
    30.2   Develop job descriptions for an organization
    30.3   Utilize appropriate mediums to identify candidates for available positions
    30.4   Explain the selection process of candidates
    30.5   Orient new employees to an organization and the job
    30.6   Monitor employee performance
    30.7   Evaluate employee performance
    30.8   Explain discipline and dismissal procedures

*31.0      PERFORM GENERAL OFFICE MANAGEMENT FUNCTIONS
    31.1   Identify analytical and statistical tools (PERT, GANTT) used in project planning
    31.2   Analyze and prioritize needs of an organization
    31.3   Determine quality measures and countermeasures
    31.4   Develop project plans and timelines
    31.5   Schedule employee work assignments
    31.6   Monitor project progress with management reporting system
    31.7   Adjust action based upon collection and analysis of project data and records



  AzTP BMAS 2008                                                                                                            Page 5 of 6


                                                                                                                     Course Sequence
                                                 STANDARDS/COURSE MATRIX
                       BUSINESS MANAGEMENT & ADMINISTRATIVE SERVICES



*32.0      USE ACCOUNTING INFORMATION TO MAKE BUSINESS DECISIONS
    32.1   Identify accounting principles and procedures that affect business decisions
    32.2   Evaluate and process account receivables for an organization in regard to an organization’s goals
    32.3   Evaluate and process account payables for an organization in regards to an organization’s goals
    32.4   Evaluate and process purchases for an organization
    32.5   Analyze and prepare budgets for an organization
    32.6   Apply accepted accounting principles and procedures to an organization’s payroll
    32.7   Prepare and process payroll documents, checks, and records for an organization

*33.0      PERFORM FINANCIAL ANALYSES TO MAKE BUSINESS DECISIONS

   33.1                                          STANDARDS/COURSE MATRIX
        Interpret data on financial statements (income statement, balance sheet, cash flow statement, net worth statement)
   33.2 Prepare comparative (actual vs. budgeted) income statements
   33.3 Prepare cost and revenue analyses
   33.4 Forecast financial growth based upon organization’s future
        Prepare a presentation to demonstrate decisions based upon financial data analysis, accounting practices, the
   33.5
        organization’s vision, and business plan

*34.0    USE COMPUTERIZED INFORMATION SYSTEMS AND TECHNOLOGY
    34.1 Explain information technology terms and concepts (networking, local area network, multimedia, software, etc.)
         Utilize appropriate hardware and software to generate business communications and reports (word processing,
    34.2
         spreadsheet, database, graphics, etc.)
    34.3 Use electronic communications, project management and scheduling software
    34.4 Use multimedia software to generate presentations and reports
    34.5 Research business issues using electronic mediums (Internet, Intranet, etc.)
   34.6 Demonstrate an understanding of an automated accounting system




                                        Note: This Checklist is to be used as a master document
                                        to determine if 100% of the standards (not measures) are
                                        being taught in a program. The number of measures a
                                        student attains can help determine the student's "Level
                                        of Attainment".




  AzTP BMAS 2008                                                                                                             Page 6 of 6

                                               STANDARDS/COURSE MATRIX
                                            STANDARDS/COURSE MATRIX

				
DOCUMENT INFO
Description: Nonverbal Communications and Business Management document sample