Sales Director in Boston MA Resume Donna Thibodeau by DonnaThibodeau


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									Donna Thibodeau
Southborough, MA 01772                                                         

                                            DIRECTOR OF SALES
Goal Driven Director of Sales with extensive experience in generating sales growth, operations, and business development
within two global consumer product companies. Motivational leader with strong organizational and analytical skills with
the ability to build and maintain strong teams dedicated to meeting and exceeding company objectives.
           Volume and Profit Delivery          Customer Service              Broker/Distributor Management
           Supply Chain / Manufacturing        Strategic Planning            Multi-functional Leadership
           P & L Responsibility                Category Management           Trade Marketing

                                           PROFESSIONAL EXPERIENCE

Otis Spunkmeyer, Inc. – Division of Aryzta, San Leandro, CA
Largest Global Food Service producer of Frozen Cookie Dough; known for retail flagship lines of cookies and muffins.

Director of Retail Sales –East                                                                          9/2009 - present
Lead the US East Retail business in Mass, Club, Grocery and Drug and Dollar Channels. Product mix includes branded
baked goods and frozen dessert products and B2B Private Label products. Responsible for leading the National broker-
based sales team to achieve fiscal goals. Managed route to market network of DSD, direct to warehouse, and Distributors.
Direct sales responsibility for Wal-Mart and Sam’s. Annual sales volume responsibility, $30M.

   Secured new distribution through account penetration at Kroger, Sam’s Club, Delhaize, Ahold, and other retailers,
    increasing sales volume by 50%.
   Increased product Promotion and Display by 30% through off –shelf program developed with retailers.
   Strategically began process to change route to market from distributor to direct through warehouse. Execution at
    Kroger, Ahold; volume up 45%.
   Successfully developed broker teams to achieve sales objectives and improve team execution.

Crossmark Sales & Marketing – Plano, TX                                                           6/2009 – 9/2009
Sales & Marketing Broker
Team Leader – Ahold Team
     Contracted to lead and develop the Northeast Ahold Team to improved team performance and account

Ximedica, LLC. / Item Group, Providence, RI                                                    7/2008 – 4/2009
Developer and manufacturer of Private Label and branded products for the Health Care Industry.
Director of Client Services - Retail
Led the Start up of the Retail Division. Lead the Development, Marketing, and Sales of Private Label consumer products
to CVS and Staples, $20M Annual Volume. Leader and Manager of the 20-member Client Services team focused on
developing new business and executing current business plans.

   Delivered new clients to the business resulting in a $20M projected sales increase.
   Developed strong in-house relationship with CVS; partnering to create Health Care private label brands.

Procter & Gamble, Boston, MA
Global producer and Marketer of Consumer Products.

Senior Account Executive – Procter & Gamble Distributing Company
East Division Team Leader                                                                          2004 -2008
Responsible for P&G’s Grocery and Health/Beauty category sales, and customer strategies at the Eastern Division of
Supervalu; including Shaw’s Supermarkets in Boston, Acme in Philadelphia, and Jewel in Chicago. Responsible for
developing Customer Business Plans for marketing and sales/share growth to achieve P&G Category and Retailer
Business goals. Lead team of 10 local sales managers and 50 retail merchandising managers. Annual volume
responsibility $200M.
   Delivered Sales growth of 8% in 2006; in a challenging Grocery Channel environment. Drove Supply Chain and
    Merchandising improvements at both Acme and Shaw’s; use of DSD, Customized unit loads, and the introduction of
    a new Forecasting tool helped to reduced Merchandising Out of Stocks by 50%.
   Contributed to the local Development of a new Retail Merchandising force; realigning geographies for efficiencies
    and building in internal and external customer performance accountability measures. Resulted in savings to P&G, and
    Speed to Shelf improvements at the customer.
   Raised the skill level and competence of the local P&G team by developing localized training in the field for first line
   Served on the P&G Supervalu Leadership team based in Minneapolis as the Northeast Grocery Sales Expert.
   Received the Supervalu P&G Sales Team of the Year Award in 2006 for leading the New England team that achieved
    both sales and share improvements in 8 of our 10 key categories.
   New England Leader on the P&G Women in Sales Executive Board.

Field Marketing Leader – East / Account Executive                                                     2001-2004
 Led the Shaw’s/Star Market Account Paper & Fabric & Home Care (Soap) business. Volume $100M.
 Developed an integrated Shopper Based Insight Marketing/Merchandising program utilizing the customer’s in-house
    Shopper Data to drive High Performance Shoppers into high profit categories; benefiting P&G and the retailers;
    Delhaize, Ahold, Supervalu.

Procter & Gamble Boston, MA
Sales Operations Manager – Procter & Gamble Distributing Company                                             1995-2001
Led New England based Grocery Business team of 30 experienced Sales Managers and 20 Merchandisers. Responsible
for developing and leading all Category Business at the customer level; leading New Item Initiatives, and developing
long-term business growth initiatives with the customer. Primary contact with all key customers; led executive business
reviews and managed performance, development, and training for the manager’s on the team.

   Achieved P&G volume objectives and grew overall share at top 3 customers for 4 consecutive years.
   Introduced a local management recognition and reward program for top performers; resulting in good will, improving
    the overall performance of the team.
   Introduced and led Joint Business Planning meetings with the customer to establish joint category goals. Resulted in
    more collaborative business relationship.
   Developed a comprehensive program to track customer deductions; policy discrepancies, and supply chain
    performance issues; resulting in a faster response time to identify the root cause of problems at the customer.
   Promoted to the Senior Account Manager position.

Procter & Gamble Quincy, MA
Product Supply Soap Manufacturing Manager – Quincy, MA                                                    1989-1995
Appointed to lead a new start-up initiative within the production department. Worked with an established management
team to build a new department from the ground up; hiring employees, developing the training program, supervising the
technical product launch and leading ongoing operations. Supervised 10 Managers and 100 Union production employees.

   Achieved start-up goals meeting safety, quality and volume objectives
   Introduced Cross Functional training for production employees resulting in higher productivity and morale.

Procter & Gamble Philadelphia, PA
Product Supply Paper Manufacturing Manager – Mehoopany, PA                                                  1986-1989
Managed a team of technical production employees and highly skilled electricians on a new product initiative start-up
team. Ensured the team met all safety, quality and volume objectives. Supervised the equipment startup at P&G facilities
in the US and the equipment shake down at the manufacturer in the UK. Promoted to Manufacturing Management.
 Led cross-functional team responsible for the startup of new manufacturing production equipment in 4 P&G facilities.
     Developed startup plan for the equipment, and supervised the technician training and development, until ongoing
     production goals were achieved.
 Developed the Training Manual for the new production process; led the 3 month training program for 150 employees
     and managers.

EDUCATION: BS, University of Maine, Resource Mgt. /Wilkes University Electrical Engineering 1986

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