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									                    SARPA Bulletin
                               July 2007

   •   Matters of conviction - Free      •   SARPA Convention 2007
       State prosecutor shows bottle     •   Conferences and Events
       in beating robbers                •   Training Opportunities
   •   Cable theft costs SA billions     •   Website Postings
       of rands every year               •   Editor’s Note
   •   Stolen water meters cost CT
   •   Eskom losing millions in cable
   •   Telkom to Award Cable Theft

Matters of conviction - Free State prosecutor shows bottle
in beating robbers
It's no joke. Just ask the dozens of truck hijackers, armed robbers and
copper cable thieves who have taken the long walk to prison from this
dozy northern Free State town in the past few years. They'll tell you that
Orpa Wessels was the vital factor in their convictions - though they'll
probably use more colourful language.

That may be why Zakhele Nkosi, the Mozambican leader of a robbery and
hijacking gang, asked to see Wessels after he was sentenced to two life
terms and 225 years, with seven of his mates who received another 410
years, for a string of robberies, hijackings and murders around the country.

"He told me he'd been convicted wrongly on two charges, but that it was
okay because he'd done eight other crimes that I hadn't charged him for.
He just wanted me to know; to confess'," recalls Wessels.

It wasn't a confession, of course, but merely the crime boss's haughty
attempt to gain a mental edge over the woman who had brought him
down. For 34-year-old Wessels, a mother of two pre-teens, is the leading
regional court prosecutor in Kroonstad, where she has built a reputation for
meticulous investigation and a fierce drive to mete out justice to those in
the business of crime.

In the past five years Wessels has successfully prosecuted more than 50
robbers, hijackers and copper cable thieves, cracking five crime syndicates
in the process. Two truck hijack trials have set provincial records for
duration and evidentiary detail, involving more than 130 witnesses and
linking the accused to a spate of armed robberies in various parts of the

It's not without risk: in one case, Wessels was given police protection after
an accused gang member made threats against her life.

She is busy with cases involving another five metal syndicates, a house-
robbery gang and another truck hijacking syndicate. All the cases are
under way or about to start in this moderately-sized farming town off the
N1, two hours' drive south of Johannesburg.

But why so much court action in Kroonstad? The answer tells as much
about the weaknesses of SA's fragmented policing and justice systems as
about the strength of team work and determination, even in small-town SA.

It all began with an aborted truck hijacking and murder in 2002. Kroonstad
police found the truck, its load of dog food untouched, parked at the local
Ultra City petrol stop. The driver had been shot dead, and there was a
cellphone that had apparently been dropped by one of the robbers.
Wessels and local police detective Gerrit "Double" van Deventer spent
months analysing the cellphone Sim card to determine who the robbers
had telephoned and where they had been in the days and weeks before
and during the hijacking.

It was hard going: they had no experience in digital communication
analysis and no technical back-up, and were hampered by red tape and a
police network unused to cross-precinct co-operation. It was only after a
local cellphone repairman showed Wessels an electronic Sim card reader
and gave her one that analysis speeded up.

By the time they had completed their investigation, however, Wessels and
Van Deventer were able to present a detailed and meticulous case, linking
the gang to 22 armed robberies and hijackings. The convictions and
sentences came in 2004, two years after the grim discovery at Ultra City.

Wessels' outstanding work in that case caught the eye of a group of
private investigators who had been contracted by Eskom and Spoornet to
crack down on copper cable theft, which had grown to troubling
proportions, especially in and around Gauteng. Combined Private
Investigations (CPI) heads Jan Wolmarans and Roy Robertson
approached the Kroonstad prosecutor.

"They wanted to know whether I could help them bring a prosecution
because they had been having problems with cases being struck off the
roll," says Wessels.

That resulted in the most spectacular trial yet of copper cable thieves in
SA: 24 accused, from eight gangs, convicted on 58 counts of copper and
aluminium theft, mainly from Eskom and Spoornet power lines. The
charges centred on the theft of 51 km of cable worth an estimated R2m.

More important than the nominal cost of the crime, which seems relatively
modest by comparison with the violent, high-value robberies that occur
almost every day, Wessels was able to win precedent-setting convictions
for organised crime.

"But the point is that these thefts often cause immeasurable damage to
towns and cities through power losses, lost productivity, the shut down of
train routes and so on," says CPI's Robertson.

Cable theft from, especially, Eskom, Spoornet and Telkom facilities
increased sharply last year, in both number of incidents and cost, after
declining slowly since 2001.

The decline was due largely to improved investigation and co-operation
between the parastatals and criminal justice agencies, says Non-Ferrous
Theft Combating Committee chairman Leon van den Berg.

Non ferrous metal prices have risen sharply on international markets,
mainly because of demands for conductive material in China and India.
The copper price has trebled in recent years, running at about US$5 500/t
- raising the levels of copper theft dramatically around the world. In SA, 1
km of high-tension power cable weighs roughly 1 t, says Robertson, which
provides a lucrative return for thieves with the expertise to bring down and
cut the cables and get them to market.

Wessels' first copper cable case brought to light the activities of metal
thieves operating as far afield as Carletonville, Orkney, Stilfontein, the East
Rand and the northern Free State - the kind of geographical linkages that
had previously escaped the courts', and often the police's, attention.

In such cases cellphone analysis is indispensable, Wessels says. But she
points out that cellphone records are still no more than circumstantial
evidence in court; they must be combined with other evidence (footprints,
fingerprints, tyre tracks, witness statements and so on) in order to clinch a

An important facet in Wessels' success is team work: the intelligence and
policing activities of CPI, which in turn works closely with police detectives
and the prosecutor to build a case during investigation. This could be
compared with the work of the Scorpions investigation unit and units of the
police's organised crime division, which has recently acquired the services
of a full-time technology analysis and research centre.

But Wessels says she and other prosecutors and police in more remote
parts of SA often have difficulty in getting assistance from the national
police headquarters, which, she says, is too often focused on the concerns
of Gauteng.

"It still looks at cable theft as just another theft, which is low on the priority
list - even though it is costing the country many millions of rand," she says.
"It's time the country took notice that these guys [metal thieves] are really
causing havoc."

The police's tendency to work in separate precincts without sharing
information is another investigative shortcoming, she says. For instance,
when a robber gang targeted Pep Stores across the Free State, Gauteng
and Mpumalanga in 2005 and 2006, shooting a Bethlehem policeman in
the process, Kroonstad-based police were unwilling at first to become

"They said: Why should we do Bethlehem's work?'," she recalls. It took a
joint police task team based in Kroonstad to track down the gang and build
a case that enabled Kroonstad prosecutors to convict and sentence the
13-member gang to a total three life terms and 148 years in prison.

But policing the front end of the crime can be only partly successful.

"The key lies in clamping down on the market - on the unscrupulous
elements within the recycling industry who buy stolen scrap metal," says
Business Against Crime organised crime project director Lorinda Nel.

Nel, a lawyer, has helped draft a totally new Secondhand Goods Act that
will compel scrap and recycling industry associations to police their own
members - in that way using the knowledge within the industry to crack
down on criminal elements. It will also cover other secondhand goods,
such as cellphones.

The bill will replace the old act that was drafted in 1955 and has been in
force since 1963.

By Peter Honey
20 July 2007
Financial Mail
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Cable theft costs SA billions of Rands every year
It is estimated that South Africa loses in the order of R5-billion a year due
to cable theft that disrupts electricity, telecommunications and rail services.

The estimated direct cost of cable theft in South Africa is R500-million a

However, Business Against Crime (BAC) South Africa says the indirect
cost to the economy is – conservatively – ten times higher than the
expenditure required for replacing stolen cables.

The knock-on effects of cable theft include a reduction in production or
service delivery, a drop in productivity and loss of business to competitors.

Speaking at a media forum in Johannesburg on Wednesday, BAC
organised crime project manager Lorinda Nel said that there was a
dramatic increase in the incidences of cable theft in 2006.

In 2006, South African telecommunications company Telkom, electricity
utility Eskom and rail utility Spoornet reported more than 11 000
incidences of this crime.

In 2005 these companies reported a total of about 6 500 incidents of cable

It is believed that the record commodity price of copper and the strong
demand for the metal, especially from China, is the main reason for the
escalating occurrence of cable theft in South Africa.

When exported in a processed form, copper is sold for about R55 000/t.

Local scrap metal dealers pay between R35/kg and R39/kg depending on
the purity of the product.

BAC is currently conducting a study to determine the markets in which
stolen copper cable is sold.

Telkom asset and revenue protection services senior forensic manager
Adv. Thokozani Mvelase said that the company was concerned about the
slow rate of convictions and the high number of repeat offenders.

Mvelase said that, in Telkom’s experience, most of the repeat offenders
were illegal immigrants who, when caught, were deported to their countries
of origin, only to return to South Africa and commit the same crime again.

He added that one of the biggest challenges in combating cable theft was
to successfully curtail the activities of informal collectors for the recycling

Mvelase called for an intensified national campaign – including greater
legislative powers – to clamp down on cable thieves.

Telkom suffered an estimated loss of about R178-million in the financial
year up to March 2007 due to having to replace stolen cable and copper

Measures introduced by the company to combat the scourge of cable theft
included the installation of alarms that are activated when cable
transmissions are interrupted.

When several thefts take place in an area, it is identified as a hotspot and
resources are deployed in an attempt to arrest the thieves.

Telkom also works closely with the Non-Ferrous Theft Combating
Committee (NFTCC).

NFTCC chairperson Leon van den Berg, who is a senior specialist in
Eskom’s corporate security risk management department, said that other
member countries of the Southern African Power Pool experienced similar
problems concerning cable theft.

However, he added that concerted efforts to deal with the crime could bear
fruit, citing the example of Zambia, which introduced strict legislation to
punish offenders in 2003.

The introduction of the legislation made the vandalism of any of the
country’s power infrastructure tantamount to treason with a minimum
sentence of 20 years imprisonment, without the option of bail.

Incidences of the crime had since decreased significantly in Zambia.

By: Helene Le Roux
18 July 2007
Engineering News
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Stolen water meters cost CT R22m
The City of Cape Town has lost more than R22-million over the past year
from thefts of water meters and other metal items, the city said on
Thursday 21 June 2007.

Councillor Pieter van Dalen said the municipality was unable to fund other
municipal services as the money was used to replace stolen equipment.

"Over the past year alone the municipality has lost over R22-million as a
result of the theft of non-ferrous metals."
Catching thieves out

Commenting on the success of a task team investigating the theft of
metals from the municipality, Van Dalen said a suspect had been arrested
after he was found in possession of stolen water meters.

"Five water meters and six stop valves were recovered by the City of Cape
Town's special task team after they were stolen from houses in Parow,
Elsies River and Ravensmead."

Van Dalen said crime syndicates "employ" individuals to steal copper
cable, metal sheeting, grids, ladders, water meters, taps and manhole
covers. These are then melted down and sold to scrap metal merchants.

He appealed to the public to report any suspicious activity to the city's 24-
hour cable theft hotline on 0800 222 771.

21 June 2007
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Eskom losing millions in cable theft
It is losing millions of rands through power line and copper theft, electricity
supplier Eskom has indicated in a news release.

Usually the people stealing the lines or copper are not aware of the
dangers when they approach these power lines. This equipment is live and
when people encroach into the safety clearance, they can be injured or
even killed.

Copper theft poses a serious threat to Eskom and the communities in
which it occurs.

These acts also cause power failures that affect our transport system and
the smooth running of our hospitals, as well as causing unemployment.
Conductor cable theft is also one of the factors than cause the network to
be unreliable. This crime can be viewed as sabotage against the economy
of the country.

Some of the identified hot spot areas¬ in the Western Cape are Delft,
Uitsig, Ravensmead, Elsies River, Bishop Lavis, Eerste River and

But what is Eskom doing about it?

In the Western Cape 37 cases were solved and 37 arrests were made
since April 2006 – March 2007. More recently, 24 members of several
organised conductor theft syndicates, convicted on a total of 76 charges of
theft were sentenced to a collective sentence of 420 years imprisonment in
the Kroonstad Regional Court.

The following preventative measures were initiated:

   •   Established a copper forum with the SAPS
   •   Proactive line patrols conducted in the hot spot areas
   •   Eskom aluminium conductor is marked for easy identification
   •   Public awareness campaigns
   •   Regular visits to scrap metal dealers
   •   Implementation of a centralized Operational Task and Reaction
       Team on the 11kV and 66kV lines
   •   Security personnel on standby for theft cases.

Eskom crime line is: 0800 11 27 22

12 July 2007
City Vision
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Telkom to Award Cable Theft Fighters
Telecommunications giant Telkom is to award dedicated police officers
who contributed extensively towards fighting cable theft in KwaZulu-Natal.

With incidents of cable theft costing Telkom about R100 million per annum
on security costs, the company seeks to acknowledge the contribution of
the South African Police Service (SAPS) in fighting this crime.

Acting executive for Telkom Asset and Revenue Protection Services,
Thokozani Mvelase said about 44 members of the SAPS from different
parts of the province would receive certificates in a special event to be
held in Durban on Monday.

"We felt that the SAPS has, in many respects, been overlooked for the
phenomenal work it has been doing in the province.

"The rate of arrests and recovery of stolen cable has improved
significantly. In June for example, seven arrests were made. Also
encouraging is the work of the justice system as convictions have
increased," he said.

Mr Mvelase said collective effort by different stakeholders was the "best
approach" to deal with copper theft, adding that the SAPS and Telkom had
that relationship.

"Apart from enjoying a good relationship with the Provincial Commissioner,
Hamilton Ngidi, Telkom investigators are also in direct communication with
local police stations across the province," he said.

This, he explained, helped in expediting arrests and recovery.

Mr Mvelase also added that dedicated police officers should be recognised
and motivated for their efforts.

"We can call them at any time, even after hours, to take control of the
situation and affect arrests. We want to say thank you and we appreciate
what you have done and are doing.

"Recognising them will also be very motivational to other members of the

Mr Mvelase however acknowledged that although various successes had
been recorded with regards to cable thefts, there was still a challenge to
totally root-out this crime.

"Telkom will intensify and continue its collective initiatives towards
eradicating the problem," said Mr Mvelase.

Telkom is also working with the Non-Ferrous Theft Combating Committee
(NFTCC) in addition to other security initiatives it implemented to deal with
copper theft.

This is done under the auspices of the SAPS and Business Against Crime.

Deputy Chairperson of the NFTCC in KwaZulu-Natal, Bheki Shezi, said
cable theft was a national problem that affected the country's economy.

"Cable theft is a national problem which is affecting the economy of our
country but the good news is that working together with all role-players -
including other affected companies, the SAPS, the Justice system,
members of the community and the media - we can solve it, or at the very
least, reduce such crimes significantly, he said.

Telkom has embarked on a national campaign to raise awareness of its
crime-report line 0800 124 000. Members of the public are encouraged to
report any suspicious behaviour.

By: Thapelo Sakoana
16 July 2007
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SARPA 2007 Convention at Fancourt
                             My Experience
                           by Rens Bindeman

As this time of year draws closer, the different Conferences appear on my
radar screen and my stress levels starts rising. We presenters are required
to write a synopsis, send photos, complete a CV, registration forms and
last but not least, compile the presentation in such a way that the
delegates will actually understand what you are talking about! As the event
draws closer, you make last minute changes to the presentation (some of
us pros have the nerve to do that at the convention).

Memory stick in hand you arrive at the event, hoping it will download and
once that has been achieved, you wait in the wings to deliver your
“masterpiece”. The guys on the first days programme have the edge and
could actually enjoy the second day. It took me many moons to work this
one out, but it seems that some guys never learn and are still out there
grinding away at their presentations. I have however found another way of
enjoying the conference and that is by chairing a panel discussion. Now let
me tell you that is real fun, as you can say just what you like, walk around
the hall (not past the speakers of course – sorry for that), beg for more
time and even get away with a “last question."

The Conference started off with The President Mr Naas Du Preez opening
the event in his normal calm and professional way. He welcomed the
Mayor, Councillors, the international representatives and all the other
delegates. He also thanked the host George Municipality, the co-host
Eden District Municipality and Jean Venter and his team for organizing the
event at such a beautiful venue as Fancourt.

The Mayor from the host City namely Councillor Adolph Charles Laws
welcomed everyone in George and said that the City has the infrastructure
to attract people from all across the globe. The Mayor said that he wished
that the discussions at the Conference will stimulate the way delegates
think and therefore inspire them to perform effectively in the future. The
Mayor stressed the fact that what each Utility actually, need is a
committed, capable component that has a focused approach. This will then
enable Management to develop policies and systems, in order to
effectively counter revenue losses. We need to eliminate bad practises as
well he said with passion in his voice. The Mayor ended off with the wise
words “Our future will be better, because of our actions today."

Councillor Pieter van Dalen from the City of Cape Town delivered the
keynote speech in a very interesting and professional way. He has been
very much in the limelight over the last few months, as the Chairman of the
newly formed City Of Cape Town “Copper Theft Task team”. Councillor
van Dalen deliberated about the reasons for Revenue Losses occurring in
all Service Providing Companies in the world. He called for the effective
utilization of Bylaws and Municipal courts, the sensitising of Judicial and
Law Enforcement Agencies, the effective clamp down on illegal scrap-yard
operations, ensuring that the Second Hand Goods Bill are promulgated,
the forming of Revenue Loss Forums in Utilities, as well as the effective
protection of Utility equipment and networks.

Counsellor van Dalen also gave us an overview of what the City of Cape
Town has achieved since last September in its fight against non-ferrous
thefts. The City lost over R22 million in the last financial year. He also
highlighted the fact that the City of Cape Town’s Mayor, Helen Ziller has
been giving the matter her personal attention. The Western Cape
Chamber of Commerce and the City is planning to take the illegal scrap
market to task for exporting R77 milj of copper to China from the Cape
Town harbour in the last year. He ended off his speech in a dramatic way,
by calling on everyone to get involved in the process of minimizing
revenue losses in their specific environment, as every little bit of effort will
assist us in finding the answers to the ever increasing threat of Revenue
Losses in our Utilities.

This seems to be very wise words, as Lorinda Nel from BAC told me later
that the media campaign embarked upon by Councillor van Dalen and the
City of Cape Town, has in fact had a huge positive impact on the whole
countries awareness regarding non-ferrous thefts. On the lighter side, I
overheard the other four councillors giving Pieter a “working over” because
he didn’t mention them in his speech. So I thought I would do them the
honour, as it is really outstanding for so many councillors to attend from
one Utility and I can see why the Metro is so effective in what they are

Collen Weopond from City Power gave us a nice overview of the role that
Corporate Investigations can play in quantifying losses. This can be
achieved by reviewing financial records and processes. He also explained
the concept of “asset tracing” and the right of the Utility to claim back the
losses incurred, from the guilty parties.

Dr Jaenette Minaar I Value Risk Management delivered a very annalistic
report with regard to employee dishonesty, which also plays a big role in
the creation of revenue losses. She discussed some case studies and
stressed that there should be policies in place, in order to take disciplinary
steps and other steps necessary to deal with internal fraud and theft. She
also pointed out that Access = Opportunity and therefore, there is a good
chance that someone will steal, if this situation occur in the workplace.

Lorinda Nel from Business Against Crime presented us with an overview of
what the NFTCC are all about and what this dedicated group of people are
doing in order to minimize non –ferrous thefts throughout South Africa.
She also explained that it is impossible to calculate the consequential
losses to Service Providers in South Africa. In some other countries this
type of misdemeanour is seen as “sabotage”. She promised that they are
doing everything possible to get the new Bill through Parliament. Her quote
that something has to be done urgently about non-ferrous thefts,
“otherwise we are heading for a disaster” left me in a panic thinking about
the 2010 World cup drawing closer all the time.

Neil Ballantyne from the City of Cape Town explained to us the newest
version of the Standard Electricity Bylaw, compiled by him. He pointed out
that it has now been adapted for use in the RED environment. He also
explained that Revenue Protection issues are well covered in the
Standard, especially the illegal use of electricity that is no longer in the
new Electricity Act. He warned that it is important that Utilities should get
their bylaws updated to cover this aspect.

The Legal Panel was facilitated by yours truly, Rens. This panel discussion
was characterized by the excellent questions asked and the answers
supplied by the panel. Most questions were fired at Dr Minaar and Neil
Ballantyne. A wrong perception was created by the title that the Bylaw was
only written for the REDS. This resulted in many statements been made,
until myself and Neil explained that the bylaw was indeed written long
before the forming of the Reds, The idea was that it should be a guideline
for all Utilities to assist them in compiling their own bylaw and that the
current version was indeed no 9 and specially adapted to fit in also with a
“RED environment”. Janette on the other hand were asked to explain the
fact that in the workplace the. Colin mentioned that they sent the “copper
thief’s our way” (Cape Town) but Peter and myself felt that they are
definitely only going “one way and that is the Gauteng way."

Simon Scruton Ethekwini presented a follow up report of last year’s paper
and explained the processes implemented in the Utility, in order to
minimize water losses. He declared that Water Authorities must develop
strategic plans; to holistically embrace the many issues and solutions
required to reduce losses.

Ezra Ndenderu from Kenya Power and Lighting gave us details of the
campaigns conducted in Industrial and LPU consumers and the various
processes in place in Kenya, to detect and minimize revenue losses. Ezra
had us all thinking very hard, when he produced statistics to explained how
to determine revenue losses by using a “vector diagram” and explained the
effectiveness of using a “portable CT tester” in conducting these tests.

Graeme Truck from USC Metering delivered a case study of a project in
the Winterveldt area, where different devices were tested to determine
their effectiveness in reducing water demands and reducing losses. It was
determined that the only sure answer to revenue losses in households is
through education and cooperative restrictions.

Sam Herman from Ekurhuleni Municipality focused on the results obtained
during a full audit in their Utility, involving water and electricity meters. The
main lesson learned was that it would be more practical in the future to
target and audit a smaller amount of meters and to focus on certain
specific issues. The “flow limiter” proved to be the best option on the
waterside. The project has however been a huge success in financial
terms. It was also determined that in order to be effective in any revenue
loss project what you need most of all is “good Management skills."

Robert Mallinson from Newcastle Municipality mentioned that his
presentation’s aim was to create a healthy discussion between delegates
and that it most definitely did. He also mentioned that it might not always
be the right choice to install prepaid meters and warned project managers
that they should first weigh up their options. He warned that prepayment
meters needed more attention, has a tendency to become faulty and is
tampered more often than conventional meters. He pointed out that the
Management of the prepayment system, is where it usually goes wrong.

Erik Saayman from Actaris explained the concept of understanding the
consumer’s behaviour and measuring the consumption. He also explained
how to find meters and plots in areas where no information is available.
This can be achieved by performing strategic audits, utilizing GPS and GIS
technology and the analysis of consumption, to pinpoint suspect
installations and areas. By using intelligent validation systems,
identification points can be created at “suspect” installations, which can
then be traced and the problem situation normalized.

Edison Makwarela from Eskom explained the current trends in the world
with regard to smart meters, the pros and cons involved with regard to the
utilization of this type of equipment, as well as the expected impact on
consumers and utilities in the target areas. It seems that some countries in
the world has gone this route in top acceleration, whilst in South Africa it
would probably take some more time to implement.

The “Metering Panel” with Peter Fowles as the facilitator, once again
treated us to a very active discussion section, where the moods got hot
regarding the issues of the effectiveness of prepaid meters in combating
losses. Most “questions” were actually statements made with regard to the
prepayment issues. It was mentioned that the cost of the meter was
actually irrelevant, as it generated money for services used, which is
sometimes impossible with the conventional metering systems. I think
Peter also enjoyed his session, as he managed to get a few “last
questions” in.

Dirk Byker from Tswane Municipality and also the SARPA President Elect
gave us a very good oversight of the Revenue Protection Code of Practice,
which has recently been revised by the ESLC. He pointed out that the goal
of this document is to promote uniform best practises and it is therefore
available on the SARPA website for use by all Utilities His summary of
what Revenue Protection is and what we are trying to achieve by
implementing the concept, was “spot on “. Dirk also had the delegates
rolling in their seats with his “PowerPoint poisoning theory."

Maboe Maphaka and Wim Terblanche Eskom/Eon Consul ting’s paper
explained a proactive way of identifying customers with the same
characteristics and dividing them into groups, as to determine a proactive
way of minimizing revenue losses. The Customer satisfaction methodology
has shown to be a perfect way of determining revenue loss, rather than
blanket approach to meter audits.

Keith Galatis Utility Design Services explained to us how a Utility can
ensure that a particular approach could have the required improvements.
Theory combined with appropriate use of technology could be a very
powerful tool, in order to improve revenue, which in itself is as much about
the lowering of costs, as it is about reducing technical and non-technical

Maboe Maphaka and Dorinda Blades Eskom The presentation was
focused on the number of variables effecting the correct reporting of
reasons for losses and how this could affect revenue protection operations
based on this information.

It was mentioned from the floor that this presentation again points out that
we should not reinvent the wheel and follow statistics blindly, but should
rather learn from other Utilities best practises.

When Nigel Walters from EDI Holdings stepped to the podium, this
statement linked nicely to what he came to tell us. He treated us to a
factual presentation on international revenue protection benchmarking
challenges and also pointed out the correct way to study and implement
best practises. The presentation highlighted the opportunities to share
information and said the test lies in the way apply this wealth of knowledge
to improve the bottom line.

Neal Douglas Power Measurement first voiced his concern that he got
worried as the speakers before him were all “singing his song”. He then
explained how to quantify the results of measurement initiatives.
Technology changes all the time and some systems are not compatible
with others. He explained what actions should be taken to counter this
problem. He stressed that Revenue Intelligence is the corner stone of any
project of this kind.

Naas Du Preez thanked Neal for his “summary” of the Conference, as it
saved him from performing that job. He wished everyone well on their
merry way and once again thanked the organizers and sponsors. He also
wished Mr Dirk Byker well in his new position as President of SARPA.

I must mention that I found this conference “a very busy affair” and things
happening at a very fast pace. I could just not get enough time to talk to
old friends and finish my coffee. It was only later that I realised that this
was indeed due to the “well oiled machine of Jean and his team” making
the right things happen at the right time. Well done to all of you!

Last but not least, I can see myself using some of the valuable information
and concepts obtained at this years Conference in the paper, which I will
be presenting as representative of SARPA at the PIESA Conference at Vic
Falls in two months time. Oh shucks, that reminds me of the fact that I
have to go through this whole conference/presentation thing once again.

SARPA Executive would like to thank everyone for making this years
Conference an unforgettable occasion and to Naas, we are going to miss
you a lot!

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Conferences and Events
The 2007 WSUTA conference will be held at the Harrah's Hotel and
Casino in Las Vegas August 14-17th. For more information, visit

The Institute of Municipal Finance Officers will be hosting the IMFO
Conference at the International Convention Centre, Durban from 10 - 12
September 2007. For more information, visit

2007 Northeast Utilities Revenue Protection Association Fall
Conference & Training Seminar
Date: September 19,20 & 21
Venue: Queensbury Hotel, 88 Ridge St., Glens Falls, NY
For more information, please contact Woody Woodward
Director of Web Services, IURPA (

The Southern African Association for Energy Efficiency (SAEE) will be
hosting the "Energy Efficiency at Work" Conference at Emperors
Palace, Gauteng, South Africa from 25 - 26 October 2007 for more
information, please visit

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Training Opportunities
Course on Whistle Blowing

Date: 30 – 31 August 2007
Time: 08:30 – 16:00
Venue: DBSA Vulindlela Academy - Room 2

Target                                                       Audience:
Executive Managers, Business Unit Managers, Project Managers,
Specialists, Analysts, interested in improving ethical effectiveness of

   Note: Managers please nominate yourself and/or relevant staff
             members from the target group above.

 A maximum of 20 delegates will be accommodated on this course.

The decision of a staff member to report illegal or unethical practices at
work—to blow the whistle—is difficult for several reasons:

   1. Ethical justifications for whistle blowing are frequently uncertain
   2. Under what conditions is whistle blowing the right thing to do?
   3. When is it in the public interest to do so?
   4. Are some instances of whistle blowing more or less valid than
   5. Frequently, prospective whistleblowers lack the resources or the
      know-how to report effectively on improper business practices.

Course                                                       Objectives:
The overarching objective is to promote responsible, ethical conduct and
practices in DBSA in order to protect the DBSA reputational profile,

   •    Understand the background to and the philosophical foundations of
        whistle blowing and the organizational benefits of encouraging
        employees to speak out on fraud and corruption;
   •    Have an understanding of the ethical dilemmas involved in whistle
   •   Gain an understanding of the whistle blowing process;
   •   Identify common barriers to whistle blowing decision making
   •   Be conversant with the requirements of the Protected Disclosures
       Act (No 26 of 2000) and the legal obligations and responsibilities of
       both employers and employees with respect to whistle blowing;
   •   Understand the intricate issues and considerations involved in
       developing and implementing effective whistle blowing programs in
   •   Know the steps to be taken to avail themselves of whistleblower
       protection provided by law;
   •   Identify the criteria for responsible whistle blowing, the risks
       associated with it, and when and how to blow the whistle;
       Design and implement whistle blowing policies; and
   •   Be able to develop, as part of the human resources framework,
       programs and policies that effectively encourage whistle blowing to
       promote ethical behaviour at the work place.

Content                                                             Outline
Session 1: Introduction to whistle blowing

Session 2: Ethical Considerations in Whistle blowing: A Balancing Act

Session 3: The Whistle blowing Process & Experience

Session 4: Legal Framework for Whistle blowing: The Protected
Disclosures Act No 26 of 2000

Session 5: Practical Considerations in Implementing Effective Whistle
blowing Programs in the Workplace

Session 6: Essential Elements of a Whistle blowing Policy

Session 7: Assessing Effectiveness of Whistle blowing Programs

Please fill in the Registration form and fax it back to Grace Mothapo on
(011) 206 3912 or e-mail to Registration Cut-off date
is Friday, 17 August 2007.

The Course Content Document, Registration form, Map/Directions to
DBSA Vulindlela Academy and a CV for Bernard Mhango can be found on
the SARPA Website for download.

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Website Postings
The latest SARPA Newsletter has been added to the website at: Library
The Mpumalanga Branch Committee Members List has been updated at:
Convention 2007 Documents have been added to: Events
Presentations and Papers from Convention 2007 have been added to:

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Editor's Note
Dear Readers

As some of you may know, I will be leaving my position as editor of the
SARPA newsletter, and this is the last newsletter that I will be responsible

I do hope that you have enjoyed reading this as much as I enjoyed putting
it together. I have learned much and wish SARPA all the best for the

If you have something you would like to share or have an article, success
story or activity you would like published, please do not hesitate to contact
the editor. SARPA reserves the right to edit content for clarity and/or

Please note that the opinions expressed in this newsletter are not
necessarily those of the South African Revenue Protection Association.

My replacement, Nadia Van Niekerk, will be managing the newsletter from
next month.

Thank you for all your support.

Iris Herz
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SARPA Secretariat
Van der Walt & Company
Association Management Services
Tel: (011) 789-1384
Fax: (011) 789-1385

                     Manage your membership online at

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