Emergency Response Procedures
Quick Reference Guide
Gainesville State College
Department of Public Safety
MY DEPARTMENT INFORMATION
Direct Supervisor __________________________________ Phone Number _________________
Facility Representative ______________________________Phone Number _________________
Assembly Area for FIRE ___________________________________________________________
Assembly Area for BOMB THREAT ___________________________________________________
Assembly Area for TORNADO _______________________________________________________
The person that I report to at Assembly Area for headcount ______________________________
PUBLIC SAFETY 678-717-1777
OTHER NUMBERS AND CONTACTS:
DEPARTMENTAL EMERGENCY CONTACT NUMBERS
NAME OFFICE HOME BB/CELL
DEPARTMENT INFORMATION DEPARTMENT CONTACT INFORMATION
ADMINISTRATIVE CONTACT NUMBERS
EMS, AMBULANCE, FIRE, POLICE ………….. 911
GSC Public Safety……….678‐717‐1777
President Office: (770) 718‐3610
Vice President Business and Finance Office: (770) 718‐3614
Vice President for Student Affairs Office: (678) 717‐3877
Vice President for Academic Affairs Office: (678) 717‐3619
Executive Dean of GSC Oconee Campus Office: (678) 310‐6219
Director of Plant Operations Office: (770) 718‐3630
Director Of Public Safety Office: (678) 717‐3724
Administration Building Office: (770) 718‐3610
Dunlap‐Mathis Building Office: (770) 718‐3863
Academic II Building Office: (770) 718‐3878
Music Building Office: (770) 531‐6479
Hugh Mills Athletic Facility Office: (770) 718‐3647
Student Activities Building Office: (770)531‐4553
Library Office: (770)718‐3662
Continuing Education Building Office: (770) 718‐3845
Academic III Building Office: (770) 718‐3765
Science Building Office: (770)718‐3802
Board of Regents Disaster Coordinator Office: (404) 656‐2247
CONTACT NUMBERS FOR EMERGENCIES AND SERVICES
EMS, AMBULANCES, FIRE AND POLICE ……911
American Red Cross (Disaster Emergencies) (770) 532‐8453
Board of Regents Disaster Coordination (404) 656‐2247
Battered Woman/Domestic Violence Hotline (800) 334‐2836
Family & Children Services (770) 532‐5298
Georgia Forestry Unit (Forrest/ Grass Fires) (706) 638‐5556
Georgia Bureau of Investigations (404) 244‐2600
G.B.I. Special Ops Unit (800) 282‐8746
G.B.I. Bomb Unit (Cleveland) (706) 348‐4866
G.E.M.A. (Georgia Emergency Management Agency) (770) 536‐3132
Georgia State Patrol – (Non‐emergency) Post 6 Gainesville Area (770) 535‐6922
(Covering Counties: Banks, Hall, Jackson, and White)
Environmental Emergency (800) 424‐8802
National Response Center (Toxic Chemical and Oil Spills) (800) 242‐8802
Norfolk Southern Railroad Police (RR that runs through campus) (800) 453‐2530
Northeast Georgia Medical Center (770) 535‐3553
Poison Control Center (800) 282‐1222
ADMINISTRATIVE CONTACT NUMBERS EMERGENCY CONTACT NUMBERS
Steps for Individuals Receiving a Bomb Threat
• Keep Calm and keep the caller on the line as long as possible. Ask the caller to repeat the message. Record as much of the spoken
words made by the person making the call as possible.
• Ask the caller for the exact location and time of possible detonation (if this information was not provided).
• Pay particular attention for any strange or peculiar noises, such as, motors running, background music and type of music, and any
other noises, which might give even a remote clue as to the place from which, the call is being made.
• Listen closely to the voice (male or female), quality of the voice (calm or excited), accents and speech impediments. DO NOT
HANG UP THE PHONE UNTIL THE CALLER HAS DISCONNECTED.
• Notify Public Safety at (678)717‐1777 immediately when the call has been completed, giving as much information as possible.
Public Safety will call the President and Vice President for Business & Finance immediately to relay information.
• If the bomb threat is directed to your building, notify the Dean or other appropriate directors and proceed with an orderly
evacuation of all building occupants.
• Assemble at the assembly area designated for your building (see Evacuation Assembly Areas) or other location as directed by
• Preserve any written, electronic or recorded communications related to the bomb threat for investigation by the Department of
Complete the “Bomb Threat Check List” immediately
(Form follows this Section)
BOMB THREAT CHECKLIST
BOMB THREAT RESPONSE BOMB THREAT CHECKLIST
CHEMICAL OR RADIATION SPILL
Hazardous chemicals are utilized on campus in various locations. Also trains, tractor trailers and contractors that may be
traveling on or near campus may have hazardous chemicals that may threaten the environment of the campus in the
event of a spill.
The following steps will be taken in the event of a chemical or radiation spill
• Any spillage of hazardous chemical or radioactive materials will be reported immediately to Public Safety at 678‐
• Public Safety will notify the Plant Operations and the Fire Department.
• When reporting, be specific about the material involved and approximate quantities if possible. Public Safety
and Plant Operations will initiate the response of appropriate hazardous material response teams to effectively
clean up the spill.
• The supervisor on site should evacuate the affected areas at once and seal it off to prevent further
contamination of other areas and personnel until the arrival of Public Safety. AT NO TIME SHOULD SOMEONE
RE‐ENTER AN AREA THAT HAS ALREADY BEEN EVACUATED.
• The instructor in charge should appropriately handle minor spills occurring in classrooms/laboratories.
• If evacuation of a building is required, the person on site should activate the building alarm and follow standard
evacuation routes that do no cross the spill area.
During an earthquake, remain calm and quickly follow steps outlined below:
• If INDOORS, seek refuge in a doorway or under a desk or table. Stay away form glass windows, shelves and heavy equipment.
• If OUTDOORS, move quickly away form buildings, utility poles and other structures. CAUTION: Always avoid power or utility lines as
they may be energized. Know the location of your outside assembly area.
• If in an AUTOMOBILE, stop in the safest place available, preferably away from power lines and trees. Stop as quickly as safety
permits, but stay in your vehicle for the shelter it offers.
• After the initial shock, evaluate the situation and if emergency help is necessary, call Public Safety at the number listed on the front
page of this manual. Protect yourself at all times and be prepared for aftershock.
• Damaged facilities should be reported to Plant Operations, (770)718‐3677. NOTE: Gas leaks and downed power lines create specific
• If an emergency exists, activate the building alarm if there is not a gas leak and call Public Safety at 678‐717‐1777.
• Once outside move to designated area assembly point. Stay there until an accurate head count can be taken.
CHEMICAL SPILL EARTHQUAKE
In the event of an explosion on campus take the following action:
• Immediately take cover under tables, desks and other objects that will give protection against
falling glass or debris.
• After the effects of the explosion and/or fire have subsided, notify 911 or GSC Public Safety at
678‐717‐1777. Give your name and describe the location and nature of the emergency.
• If necessary, or when directed to do so, activate the building alarm.
• When the building evacuation alarm is sounded or when told to leave by University officials,
walk quickly to the nearest marked exit and ask others to do the same.
• ASSIST DISABLED PERSONS IN EXITING THE BUILDING! DO NOT USE ELEVATORS IN CASE OF
FIRE. DO NOT PANIC OR CREATE PANIC IN OTHERS.
• Once outside, move to the area designated as your buildings assembly area. Keep streets and
walkways clear for emergency vehicles and crews. Know your assembly areas.
• If requested, assist emergency crews as necessary.
• A campus emergency command post may be set up near the disaster site. Keep clear of the
command post unless you have official business.
DO NOT RETURN TO AN EVACUATED BUILDING
UNLESS TOLD TO DO SO BY A UNIVERSITY OFFICIAL.
All incidents of unintentional/non‐control burn fires will be reported to the Public Safety Department, 678‐717‐
1777, immediately whether Fire Department response is required or not. All Department heads and supervisors
will ensure that their employees are aware of the location of fire extinguishers and fire alarm pull boxes in their
work area(s). All employees should be made aware of emergency evacuation routes for their work area, the
location of the fire exit, windows (if applicable) and reminded not to use elevators in the event of fire.
IN THE EVENT OF A FIRE
• Activiate the building alarm and contact 911 or Public Safety at (678) 717‐1777.
• If a minor fire appears controllable, IMMEDIATELY contact, or direct someone in the area to contact Public
Safety. Then promptly direct the charge of the fire extinguisher toward the base of the flame and sweep the
extinguisher around the burning area.
• On large fires that do not appear controllable, IMMEDIATELY activiate the building alarm and contact or direct
someone to contact Public Safety. Close all doors while exiting the building to reduce oxygen and slow the spread
of the fire. DO NOT LOCK DOORS! Locked doors will prevent access by fire or emergency and rescue crews.
• Assist in the evacuation of the building. Smoke is the greatest danger in a fire so be prepared to stay near the
floor where the air will be less toxic.
• If trapped on a second story or higher, hang an article of clothing out of the window if possible to signal
emergency rescue crews. If trapped in a room, remain close to the floor to avoid smoke.
• During the evacuation, once outside, move to the area designated as your buildings assembly area. Keep streets
and walkways clear for emergency vehicles and crews. Know your assembly areas. Ask bystanders to assist in
watching windows and doorways for persons that may be trapped inside. DO NOT ATTEMPT TO RESCUE. NOTIFY
PUBLIC SAFETY OFFICERS OR FIRE/RESCUE PERSONNEL.
SEVERE WEATHER/ TORNADO
TORNADO, SEVERE LIGHTNING PREPAREDNESS
TORNADO/THUNDERSTORMS/WIND “WATCH”‐ Indicates that atmospheric conditions are such that these weather conditions may
TORNADO/THUNDERSTORMS/WINDS “WARNING”‐ Indicates that these severe weather conditions have been spotted or
identified on radar. When these conditions immediately threaten the campus, the Public Safety Department will issue notification
through e‐mail and the “Notice Board” posting.
Hazardous weather conditions can develop in seconds and may not allow for formal means of communications. In the event an
employee or student feels that weather is immediately threatening they will initiate the following actions:
TAKE COVER: Instruct students, employees and others in the immediate area to find a wall near the interior of the building away
from windows and exterior doors. Individuals should curl into fetal position near the wall, place their hands over their head and
remain in that position until the severe weather passes. If outdoors with no shelter available, lie flat in a nearby ditch and shield the
head with arms. As a LAST resort, you should consider using a vehicle as shelter. Do not get into the vehicle, but rather crawl under
the vehicle and shield head with arms.
SNOW, ICE OR FLOODING
Snow, ice and/or flooding can make travel to and from campus hazardous. When potential or actual conditions develop that
would make travel to and from campus hazardous, the following procedure will be followed:
• The Director of Public Relations will monitor the local news and weather broadcasts for local reports and conditions and to
determine road conditions. Upon receiving information that indicates hazardous traveling conditions they will:
o Contact Public Safety to determine conditions on campus
o Contact the President of the University
o Contact the Director of Plant Operations to identify the potential impact on the immediate area.
o The President will determine if the operations of the university are to be suspended. If they are to be suspended,
Critical (Core) Support Staff will be notified.
o Core Support Staff will initiate campus notifications, new releases, website and telephone information and other
steps as directed by the President.
o The Public Safety Department will initiate steps to secure the campus, preventing entry to the main entrances
under hazardous conditions.
o Public Relations will continually monitor weather, news and road condition reports and maintain communications
with the President and Core Support personnel.
• In the event the university is closed notice of the closing will then be broadcasted on the following radio and TV stations:
RADIO: Atlanta‐ WSB Radio Group (AM750, B‐98.5 FM, KISS104.1 FM, 95.5 The Beat FM, and 97.1 JAMZ FM)
WGST Radio 640 AM, 105.7 FM, WSTR Star 94 FM
Gainesville‐ WDUN‐ 550AM, WGGA 1240 AM, Magic 102.9 FM
Athens/ Gainesville‐ Southern Broadcasting (WLET 106.1FM, 103.7 FM, 102.1 FM, 1340 AM, 960 AM)
Commerce‐ WJJC 1270 AM
Cornelia‐ WCON 99.3 FM, 1450 AM
TV: WSB‐ TV, FOX 5 TV, WXIA TV, CBS 46
SEVERE WEATHER/ TORNADO SNOW, ICE, FLOODING
In the event of an electrical or plumbing failure, flooding, water leak, natural gas or
propane leak call Public Safety at 678-717-1777. Public Safety will contact plant
Operations and other appropriate authorities.
• If the building does not have emergency lighting or a generator, each department is equipped
with flashlights available to assist in evacuation.
• If flooding occurs stop using electrical equipment until repairs are accomplished and the area is
• If you smell a natural or propane gas leak, leave the area immediately and call Public Safety at
• If the utility failure is wide spread Public Safety, Plant Operations, or other University
administrators may order the building or area evacuated until the problem has been corrected.
• Be prepared to utilize your department’s continuity of business plan.
ARMED ASSAILANTS AND SHOOTING INCIDENTS
If the situation should arise that someone has entered the campus area and started shooting, the following list of actions is
recommended. Please note, that these situations are highly unpredictable and that the following guidelines are based on
past experiences. Altering response may be necessary, depending on the situation.
1. Exit the building/area immediately
2. Notify others in the area to flee the area immediately
3. Find a reasonably safe area and contact Public Safety at 678‐717‐1777
Police are trained to respond to an active
4. Give the communications officer the following information
shooting incident by entering the building
a. Your name
as soon as possible and proceeding to the
b. Location of the incident (as specific as possible)
area of the shooter. Early on in the
c. C. Number of known shooters
d. Identification of the shooter incident it may be impossible to deliver
e. Type of weapon (handgun, rifle, etc.) medical treatment to victims, because
f. Your current location their main goal is neutralizing the
g. Location of known victims shooter. Try to remain as calm as
possible so as not to interfere with police
If you are unable to leave the building, the following is recommended operations. Once the area has been
secured rescue teams will arrive to
1. Go to the nearest room, office, or closet. provide assistance.
2. Close and lock the door
3. If possible, cover the door or windows
4. Stay quiet and stay out of view
5. DO NOT answer the door
6. Notify Public Safety @ 678‐717‐1777 if it is reasonably safe to do so
7. Give the communications officer the following information
a. Your name
b. Location of incident (as specific as possible)
c. Number of known shooters
d. Identification of the shooter
e. Type of weapon (handgun, rifle, etc.)
f. Your current location
g. Location of known victims
8. Wait for your local police and/or emergency workers to assist you out of the building
UTILITY FAILURE ARMED ASSAILANTS AND SHOOTING INCIDENTS
PSYCHOLOGICAL CRISES/SUBSTANCE ABUSE
A psychological crisis exists when an individual is threatening harm
To themselves or others, or is out of touch with reality
The crisis may be manifested as:
Paranoia Hallucinations Uncontrollable behavior Complete withdrawal
Students experiencing a sevre psychological crisis should go to the nearest hospital emergency room or contact GSC
Counseling Center, which provides individual and group counseling. Its professionally trained staff seeks to assist
students with social, emotional, and academic concerns in a sensitive, caring, and confidential manner. Counseling
Services office number is 678‐717‐3660. Public Safety has the emergency numbers to Counseling Services in the event
of an after hours emergency.
Faculty experiencing a psychological crisis should go to the nearest hospital emergency room or call their family
• Should you come into contact with someone experiencing a psychological crisis, do not attempt to handle the
potentially dangerous situation alone.
• Notify Public Safety at 678‐717‐1777. All suicide attempts should be immediately reported to Public Safety Police.
• The safety of the person in crisis and those around him should be of first concern. Public Safety Police will work
closely with campus counseling professionals when necessary.
University substance abuse policy
GSC is committed to providing a safe and orderly environment for all members of the campus community. To
accomplish this goal the University advises all members that it is unlawful to manufacture, distribute, dispense, possess
and/or use illegal drugs on university property. Any violation of this policy and/or state and federal laws regarding
drugs may result in prosecution and/or campus disciplinary action. The use of alcoholic beverages by members of the
University community is at all times subject to state laws and the University Alcohol Policy and guidelines. It is unlawful
for any person to sell, give, serve, or permit to be served alcoholic beverages to any person less than 21 years of age.
SUSPICIOUS PACKAGES AND LETTERS
1. Characteristics of Suspicious packages. Mail and package delivery to each department should be screened for suspicious letters
and/or packages. Some common features of threat letters/packages include the following, but the presence of one or more of these
elements does not always mean that the package is suspicious. In the final analysis, this evaluation depends upon the judgment of
the individual screening the mail.
Potential Elements of Suspicion:
• Fictitious, unfamiliar or no return address
• Handwritten or poorly typed address
• Address to a title only or an incorrect title
• Mailed from a foreign country
• Excessive Postage
• Excessive string or tape on package
• Misspelling of common words
• Restrictive markings such as “Confidential”, “Personal”, etc.
• Excessive weight and/or feel of a powdery or foreign substance
• Discoloration or stains
2. Do Not Open or Handle. Suspicious letters and packages should not be opened and should not be handled any more than is
absolutely necessary. If there is nothing leaking from the suspicious item leave it alone and CALL University POLICE AT 678‐717‐
1777. Keep others away from the area.
3. Letter or Package Claiming Contamination. If you open a letter/package with information that claims to have contaminated you,
but there is no substance seen or felt in the envelope or on the letter, the chances are that you have not been contaminated. CALL
UNIVERSITY POLICE AT 770‐294‐7227 and tell them exactly what has happened. They will dispatch the appropriate personnel to
your location to follow‐up on your possible exposure and to document what has taken place. Secure the area until the GSC PD
arrives. Do not handle the suspicious item any more and do not let anyone else handle the item.
4. Letter or Package with a Foreign Substance. If you open a letter/package that claims to have contaminated you or there is some
sort of foreign substance in the envelope or package, place the letter back into the envelope/package and close it back up. The
person that opened the envelope/package and anyone who came in contact with the envelope/package or its contents after it was
opened should immediately leave the room and wash their hands with soap and water. Removed any clothing that has the
substance on it and place the contaminated clothing in a plastic trash bag. Then wash your hands with soap and water. CALL
University police at 770‐294‐7227 to report the letter and tell the dispatcher you have opened the envelope/package, there is a
substance inside, and what you have done up to that point.
5. The Risk will be Evaluated and Further Measures Taken If Necessary. The GSC Police and the Hall County Fire Department can
evaluate the risk to those in the room at the time of potential exposure as well as any impact on the remainder of the building.
Based upon that risk assessment, further emergency measures may be implemented as necessary. If the risk is found to be minimal,
other areas of the facility will not be disrupted and any necessary actions to return the area involved to normal activity will begin as
soon as possible.
If you have questions, feel free to contact the GSC Department of Public Safety at 678‐717‐1777
PSYHCHOLOGICAL CRISIS, SUBSTANCE ABUSE SUSPICIOUS PACKAGES & LETTERS
EMERGENCY EVACUATION PROCEDURES
• All building evacuations will occur when an alarm sounds and/or upon notification by Public Safety officers, Building
Representatives or Physical Plant Staff.
• When the building evacuation alarm is activated during an emergency, leave by emergency route for the area in which you
are located. If the exit is blocked, use the nearest marked exit and alert others to do the same.
• ASSIST DISABLED PERSONS IN EXITING THE BUILDING! DO NOT USE THE ELEVATOR IN CASE OF FIRE AND/OR POTENTIAL FOR
• DO NOT RETURN TO AN EVACUATED BUILDING unless told to do so by a university official.
CAMPUS AREA EVACUATION
Evacuation of all or part of the campus grounds will be decided by the Vice President of Business Affairs and announced by Public
Safety. All persons are to immediately vacate the area in question and move to another part of the campus grounds or local
assembly area or shelter as directed. Building representatives are responsible for aiding disabled persons.
After evacuation, report to your designated area assembly point. Stay in designated area assembly point until accurate headcount
is taken and permission to return to the building is given.
AREA ASSEMBLY POINTS (MAP)
EVACUATION PROCEDURES AREA ASSEMBLY POINTS (MAP)
Emergency Response Procedures
Quick Reference Guide
Gainesville State College
Department of Public Safety