Tips for Effective Communication Giving and Receiving Feedback

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how to, giving feedback, giving and receiving feedback, constructive feedback, the meeting, effective communication, communication skills, giving and receiving, human resources, decision making, performance evaluation, performance appraisal, listening skills, team members, active listening

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views:: 19
posted:: 7/23/2010
language:: English
pages:: 1

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							                        Communications
                 Tips for Effective
                                  Communication
                 Givingand Receiving Feedback

        GivingFeedback                                Feedback
                                              Receiving

Helps                               TurnsOn
    Beingdescriptive,
                    not                             what you have
                                         Paraphrasing
    evaluating otherperson
             the                         heard

    Providing
            specificbehaviors-           Requesting           of
                                                  clarification
    whatwas saidor done                  feedback

    Usingrecentexamplesor                Checkingother'sperceptionof
    immediaterelevance                   the feedback

            your underlying
    Revealing                            Summarizingwhat several
    assumptions                          peoplehavesaid

    Conveying equalpowerin the           Exploring feelingscreated
                                                   the
    relations-you
                controlthe change        by the feedback
    as muchas I
Hinders                             ShutsOff
    Givinggeneral vague
                or                       Justiffingyour actions
    feedback
                                                your casefor why you
                                         Building
    Usingold examples                    do whatyou do

    Usingpowerto drivefeedback          Apologizing
    home
                                         Promising to do it again
                                                 not
    Evaluating judgingthe
             and
    otherperson                         Over internalizing
                                                         feedback
                                        (assuming is alltrue)
                                                  it
    Fauft      accusing,
        finding,       blaming

           up
   Bringing behaviorsthat
   otherscan'tchange

                        TheWoodrufiGroup
                                       2006

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