Government of Alberta Enterprise Architecture by vsg12289

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									Bridging Strategy and Implementation…
    …with Blueprints for the Future




                                                   … Enabling Decision Velocity …
                                                      … Rapid, Consistent, Strategic Decisions


   Enterprise Architecture and its Alignment with Information
   Management Disciplines
                          Government of
                          Alberta
                          Enterprise
                          Architecture
              A presentation to the
                   Managing Information Assets in the Public Sector, Conference
                                                           Oct 29, 2004
Contents


  Enterprise Architecture and its Alignment with
  Information Management Disciplines
       How does Information Management and
       Records Management fit within an EA?
       How can IM and RM contribute to a sound EA
       and vice versa?
       How can the IM, RM and Archives communities
       learn about and use architecture concepts and
       practices?
       Other ways to build IT partnerships?

                          Page 2
Page 3
Page 4
Page 5
                     One Page Summary Of The GAEA
                  Architecture Requirements & Principles
        GAEA Architecture                                                   GAEA
            Requirements                                                   Principles
1. flexibility;                     1. business enabler                                    25.evaluation criteria
2. common business activities;      2. scope                                               26.trust of privacy and
3. rapid, consistent decisions;     3. differing ITM solutions                                information
4. view of proposed investments;    4. asset sharing and integration                       27.both privacy and access
5. connectivity;                    5. reuse buy build                                        obligations
6. access - anywhere, anytime,      6. less is more                                        28.purpose specification
   any means;                       7. proactive and innovative ITM solutions              29.collection limitation
7. data sharing;                    8. defined and approved standards.                     30.use limitation
8. collaboration;                   9. ITM solution flexibility                            31.data quality
9. uniformity & reduced diversity   10.asset life-cycle management                         32.security safeguards
   of ITM assets;                   11.asset ownership                                     33.openness
10.industry-based standards;        12.ITM solution delivery process                       34.access
11.integration;                     13.data-of-record data is captured once, stored once   35.accountability
12.interoperability;                14.encapsulation of data                               36.security is a business issue
13.security / privacy;              15.secondary data management                           37.department’s accountability
14.electronic service delivery;     16.customization of acquired applications              38.security appropriate for value
15.leveraging of technology;        17.layered architecture                                   and need
16.common/sharable assets and       18.component design                                    39.protective zones and layers
   reuse;                           19.application groups                                  40.changing threats and risks
17.solution performance;            20.defined methodology and consistent tools            41.capabilities to measure and
18.compliance.                      21.consistent interface                                   track
                                    22.common client workstation                           42.centralized
                                    23.anywhere and anytime access                         43.consistent and appropriate
                                    24.robust, reliable, accepted, supported technology       processes
                                                         Page 6
Definitions

  Enterprise Architecture institutionalizes the use of
  a powerful multistakeholder-supportive managerial
  tool that systematically and holistically steers
  Information and Communication Technology (ICT)
  Solutions towards superior support of the business
  mission and strategy of an organization
       ICT Solution - the composition of ICT assets (application, data,
       technology, processes and procedures) necessary to deliver a total
       information solution to a defined business requirement. .


       ICT Asset - any information, knowledge, capability, person, or thing
       that is valuable to the ICT Management endeavor. For example, ICT
       assets may include: architectures, methods, practices, skills, data,
       applications, infrastructure, products, support staff.

                                       Page 7
A Business Architecture describes the “business”
aspects of the enterprise, independent of technology


                         Business Mission, Vision, Strategy, Goals, Legislation,
                                 Policies, Environmental Drivers, etc.



                                                             Business Architecture
         Event


                          Process    Process   Process   Process     Process




          Activity   Activity       Activity      Activity         Activity


        Business Activities
                                                                                                                                                               Business Information
            Processes
                                                                                Component     Inventory
                                                                                Scheduling
                                                                                              Assortment
                                                                                 Shipping      Planning                                      AEI
                                                                                                                                          Corporate
                                                                                Yarn Buying   Component
                                                                                               Knitting
                                                                                Order Entry                                     Yankee                Saturn
                                                                                              Tagging &                         Group                 Group
                                                                                   Cash        Packing
                                                                                Management


                                                                                Accounting                            Knits               Yarn
                                                                                                                     Division            Division
                                                                                Component
                                                                                  Design

                                                                                   Yarn
                                                                                  Dyeing
                                                                                                           Raleigh          Seneca
                                                                                                            Plant            Plant



       Business Locations                                                      Business Structure                                                                 Business Roles


                                                                                                             Page 8
Driven by the Business Architecture, the rest of the Enterprise Architecture
describes how Business will be supported by ICT. This Consists of a Number of
                                      G AEA
                                       G AEA
Strongly Interlinked “Architectural Neighbourhoods” or Domains
                            C o rp o rate S trateg yy
                             C o rp o rate S trateg
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                                                                                                                                                                                                                           Page 9
Business Activities/ Processes: sets of high-level activities the
enterprise performs to realise its business mission, strategies and
goals
                                                                           Manage Service               Manage
                                                                     2      Entitlement                Compliance
                      Business
                       Activity         Manage Information
                                                  Administer EIM Repositories Determine
                                                  Capture Content                                        Audit
                                                                              Eligibility              Compliance
                                                  Implement Technical Specifications
       Business                        Business
                                                  Manage Collaboration        Recognize Servic e
        Activity                        Activity           For Example…                                  Conduct Surveillance
                                                  Manage Content              Need
                                                  Manage Content Access       Receive Required
                                                  Manage Metadata             Needs Information          Identify Violations
Business       Business      Business           Business
                                                  Manage Official Records     Assess Request             Audit for effectiveness.
 Activity       Activity      Activity           Activity
                                                  Manage Reporting
                                                  Manage Search and Browse Accept/Reject Request
                                                  Manage Workflow             Advise Requester
                                                  Organize Content
                                                  Publish Content
                                                                                                       Enforce Rules/
                                                                           Certify Customer
                                                                                                        Regulations

                                                                               Register Approved         Determine/Select Avenue
                                                                               Customer                  of Prosecution.
Purpose                                                                        Issue Permit/ License     Apply Penalties &
   Provide a Common Business Language                     Maintain Registration
                                                                                                         Consequences

   Stable foundation for good Application design          Information
                                                           Business
   Facilitate streamlining and enterprise-wide sharing of Renew /Terminate Processes
                                                          Certification
   Enable cross-views of the business

                                                             Page 10
Data Architecture: categories of strategic information the enterprise
needs to create and manage in order to realise its business strategy

  1. Legislation information
  2. Program Information
  3, Service Information
  4, Stakeholder Information                                                 Event
                                                                         Administrative
  5, Events                        For Example…                          Resource Event

                                                             Communication             Administrative
     5.1 Stakeholder Events                                     Event                 Approval Event

     5.2 Service Events                                       Agreement
                                                                                           Stakeholder
                                                                                              Event
           5.2.1 Service Requests                                          Service Event
           5.2.2 Assessments                                 Service Request         Assessment

           5.2.3 Appeals                                         Eligibility         Compliance

 Purpose                                                        Approval             Enforcement
  Provide a Common Business Language
  Organise data to see business rules and relationships        Registration            Appeal
  Provide a stable foundation for good database design
  Vehicle for communication and ownership
                                                                                     Certification
  Facilitate management of data redundancy and duplication
  Support development of reusable components



                                                   Page 11
The GAEA AA defines a cross-departmental Application Portfolio which
describes 70 future state sharable Application Groups. This helps answer a
key ICT model question – what apps can be shared ?
                                                      Strategic Planning
                                                       Register Business
                                                             Plans



                        Application Groups - Primary Business Activities
  Collaborate With     Manage Performance
   Stakeholders                                                  Manage Serv ice            Perform Serv ice Deliv ery
                       Define Performance       Plan &             Entitlement
    Stakeholder             Measures          Implement
    Collaboration                              Serv ice                Service
                                                                                                          Provide Advice &
                             Manage                                    Request             Provide
                          Performance                                 Tracking &           Funding          Counseling
                                             Administrative
    Legislation,          Measurement          Resource              Management                               Case
 Regulation & Policy                          Management                                   Grant           Management
   Dev elopment                                                        Stakeholder      Management
                         General Purpose
                           Applications      Agreement &               Registration
    Governance                                 Contract                                  Payment         Conduct Resource
                         Service Alberta     Management                 Person                             Stewardship
    Management                                                        Registration       Tracking
                              Portal                                                                       Stewardship
                                               Service               Organization                           Resource
 Manage Program              Survey            Provider              Registration                          Management
                           Management
    Portfolio                                 Selection                                    Manage
                                             Management              Stakeholder in a      Revenue
     Progress               Project                                                                     Respond to Incidents
     Tracking             Management                                      Role
                                                                       Registration      Revenue
                                                                                         Collection       Manage and
      Funding           Modeling, Analysis                            Provider                           Monitor Incident
     Allocation            Forecasting
                                               Manage                Registration                          Response
                                              Compliance
                                                                      Customer                               Register
                                              Administer                                   Manage
      Manage Program Dev elopment                                    Registration                          Stakeholder
                                              Compliance                                   Appeals           Incident
  Maintain Programs         Utilization
      & Services            Analysis                                                    Register and         Incident
                                               Register               Stakeholder         Manage            Resource
                                             Enforcement             Certification &      Appeals          Management
    Needs Analysis         Community          Decisions                LIcensing
                          Profile System

                                                           Page 12
Security Zones group together Assets with similar security
requirements and levels or risk, while ensuring adequate
zone separation.
                                               Demiltarized             Internal Zone                           Highly
          External Business Zone                 Zone                                                           Secure
           (External Controlled)                                                                                 Zone


      Business               Public
      Partners       (External Uncontrolled)          3.      Internal (DMZ & Sub-domain)                       Extra
                                                                                                               Security
                                               “Air Gap”
                                                     4.       Highly Secure
                                                                                 Internal Users

                          Public Users                                    Normal GoA Applications
                            Internet



                                                                                                  Sub-Domain

                                                                                               Special
                                                                                             Requirement

An analogy can be drawn to the working of a bank which uses the “defense in depth” Security Strategy. The
public zone represents the lobby of a bank where anyone in the general public can access (during working hours)
and approach a teller to transact some business. The DMZ represents the bank “office” behind the teller wicket.
The Internal Zone represents the bank vault where the usual assets are stored. The Highly Secure Zone
represents the safety deposit boxes contained in the vault where additional security controls must be exercised
(additional keys, perhaps 2 keys from two different individuals) to access the high value assets

                                                              Page 13
What are “Operational Models”?

 Views of the organizations “logical infrastructure”.
 Describe how groups of Nodes can be deployed
 to work together towards a common solution –
 required by many.
 Generally based on industry solution patterns.
 “Blueprints” for design

  GAEA defined 4 key Operational Models:
  • Government to Public (G2P)
  • Government to Internal (G2I)
  • Government to External (G2X)
  • Business Intelligence (BI)

                                    Page 14
Government to Public (G2P) Operational ModelHighly Secure
 Public Zone                                                    DMZ                                                  Internal Zone                                                                                     Zone

                                                                                                                                                                Content                                                 Corporate
                                                                                                                                                                                  Workflow                             Applications&
                                                                                                                                                              Management
                                                                                                                                                                                                                       Components


                                            Web Load Balancer
                        Protocol Firewall




                                                                              Domain Firewall
                                                                                                                                 Web                                                                                   Corporate
Uncontrolled SSL                                                Reverse                                                                                                   Integration
                                                                                                Web Server    Web Portal      Application                                                                              Operational
  Client                                                         Proxy                                                                                                      Server
                                                                                                                                Server
             Internet




                                                                                                                                                                                                                        Database


                                                                                                             Session State                                                                                             Departmental
                                                                                                             Management                                                    All (3)                                     Applications&
                                                                                                                                                                        Applications&                                  Components
                                                                                                                                                                        Components




                                                                                                                                                                                                 Enterprise Firewall
                                                                                                              Directory                                                                                                Departmental




                                                                                                                                            Domain Firewall
                                                                                                                                                                                                                        Operational
                                                                                                                                                                           All (3)
                                                                                                                                                                                                                         Database
                                                                                                                                                                         Operational
                                                                                                                Meta                                                      Database
                                                                                                              Directory                                                                                                  Legacy/
                                                                                                                                                                                                                         Unique
                                                                                                                                                                                                                       Applications&
                                                                                                                                                                                                                       Components
                                                                                                                                                                  Public            Public                               Legacy/
                                                                                                                                                               Identification      Coarse                                Unique
                                                                                                                                                                   and             Grained                             Operational
                                                                                                                                                              Authentication     Authorization                          Database


                                                                                                                                                                                                                          GoA
                                                                                                                                                                                                                        Credential
                                                                                                                                                                                                                        Repository
                                                                           Common                                                                                         Audit Data
                                                                             Virus                                                                                        Collection
                                                                          Protection &                                                                                   and Storage
                                                                           Monitoring
                                                                                                                             Common Intrusion Detection & Monitoring
                                                                                                                       Systems
                                                                                                                    Page 15 Management
2. Enterprise Architecture Management Processes processes are
being integrated with the Project Solution Delivery Lifecycle

                                                          GAEA
                                                          Defin-
                                                           ition



                     GAEA
                     Vitality
                                          Architecture Office                     GAEA
                                                                                 Commu
                                             GAEA Assets                         nication



                                                      GAEA
                                                      Comp-
                                                      liance


                         Representative ITM Solution Delivery Lifecycle

Corporate    Project       Requirements    Architecture        Detailed                                        Post
Business    Initiation       Analysis       Definition          Design    Construction   Implementation   Implementation
Planning                                                                                                      Review



                                                          Page 16
3. Transition Planning is a cyclical process that guides the orderly
evolution of the environment from current to future state

                           Strategic Gap Assessment                                                 Future State
                                                                                                                                                                                                        GAEA
                                                                      Corporate Strategy                                         Financial

                                                                      Finance & Planning                                          Planning &
                                                                                                                                 Reporting
                                                                                                                                                                Manage


                                                                      Human Resources
                                                                                                                                                               Labor
                                                                                                                                                                Contracts


                                                                      Information Systems
                                                                      Purchasing & Supply
                                                                       Marketing
                                                                       & Sales
                                                                                                    Technical
                                                                                                    Operations
                                                                                                                                                Flying
                                                                                                                                                Operations
                                                                                                                                                                             Customer
                                                                                                                                                                             Service                         Business
                                                                                                                                                                                                           Architecture
                                                                                                     Perform          Perform
                                                                      Manage      Develop                                                       Plan          Schedule       Service         Process
                                                                                                    Base             Base
                                                                      Cargo       Products                                                       Crews       Crews            Reservations   PAX at
                                                                                                       Maintenance      Maintenance
                                                                                                                                                                                             Airports
                                                                                                    (A/C)             (contract)

                                                                      Develop     Distribute                                                      Manage     Manag e         Process
                                                                      Schedules   Products                           Maintain                  In- flight     -
                                                                                                                                                            Day of- flight   Baggage
                                                                                                      Perform Line
                                                                                                                     Engines                     Service      Operations
                                                                                                      Maintenance

                                                                       Manage     Manage                                                                                     Manage
                                                                       Agency     Alliances         Maintain         Manage                                                  Airport
                                                                      Sales                          Components      Materials                                               Systems
                                                                                                                     & Service                                                Operations
                                                                      Manage      Manage
                                                                      Aeroplan      Aircraft Seat
                                                                                  Inventor y




          Current                                                                                                                                                                       User
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                                                                                                                                                                                                                            Third Parties               External Agencies       Legal & Recovery ActionsTraining, Education, Advice        Inquiries




                                                                                                                                                                                                                                      Data
                                                                      Application                                                                                                                                                  Architecture
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                                Transition Plan                                                                                                                                                            Technology
                                                                                                                                                                                                           Architecture




                    Over time the current state becomes the future state


                                           Page 17
How can the IM, RM and Archives communities learn about and
use architecture concepts and practices?

  Please feel free to share this URL, id and password with any government staff
  who would like to see more details of Alberta's work.

         1) the URL is: https://www.sharp.gov.ab.ca/

         2) Login with:
               id: ExternalReviewer.Gov
               pw: Welcome456 (case sensitive)

         3) Click the link in small font that says:
                View Documents Specifically Restricted to This Id

         4) From there you can
                   • do keyword searches, view documents, etc.
                   • visit the GAEA EA Toolset - this is a fun and interactive way
                     to become familiar with GAEA.
                   • view the calendar of upcoming offerings of GAEA training
                     and communications.

                                        Page 18
Thank You for Listening!




           Page 19
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Always design a thing by considering it in its
next larger context:
   - a chair in a room,
      - a room in a house,
            - a house in an environment,
                  - an environment in a city plan.
                              - Finnish Architect: Eero Saarinen




                              Page 24
Grouping GoA ICT Assets into three categories – Shared, Consistent, Unique,
according to their degree of sharing and commonality across the GoA, proved to
be a powerful GAEA approach.
                                                         Those assets that should be implemented
Those assets that don’t necessarily have
                                                         once for the GoA and shared by all.
to be widely shared across the GoA, but
                                                           • Corporate
must still be implemented consistently
                                                           • Standardized - i.e. GAEA-Compliant
across government, to deliver strategic                    • Centralized - located and managed
value.                                                       centrally (e.g. ACSC).
  • Departmental
  • Standardized - i.e. GAEA-Compliant
                                                                        The rest. Not all assets are
                                                Band 1                  placed in the above
                                                                        categories, only the ones
                                             Shared                     which make the most business
                                                                        sense to do so.
                                                                           • Departmental
                                                                           • Unique – I.e. not GAEA-
                                               Band 2                        Compliant and doesn’t
                                          Consistent                         have to be (e.g.
                                                                             noncompliance is justified
                                                                             or due to legacy systems).
                                                Band 3
                                              Unique
When applied to business, data, applications, technology these categories help us think about the right
                                                  Page 25
overall approach to “finding the balance” between centralized and distributed model.

								
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