Microsoft 2008 Utility Summit Welcome! Utility Industry Market Drivers Climate Change Regulatory Uncertainty Resource Adequacy and Operational Efficiency Workforce Challenge Globalization & Price Pressures Energy Technology Consumerization Microsoft's Commitment Generation Customer Care & Sales Regulatory Compliance Transmission & Distribution Customers Energy Trading Enterprise Grow Customer Accelerate Drive Corporate Manage Improve Relationships Innovation Performance Governance, Risk & Operations Compliance Microsoft Utilities Summit Team Jon Arnold WW Utility Industry Managing Director Larry Kuhl WW Utilities Business Development & Alliance Manager Larry Cochrane WW Utilities Architect/Strategist Karel Crombach EMEA Industry Sales Director Alfredo Cristoforetti EMEA Marketing Manager Irena Brifordova EPG Marketing Manager Maria Jahnova Utilities Summit Conference Coordinator Day 1 Agenda Thursday, March 27th 8.30 – 8.45 Welcome and Introductions 10.15 – 10.45 Coffee and Networking Break 12.30 – 13.45 Launch 15.00 – 15.30 Coffee and Networking Break 17.00 Adjourn Day 1 19.00 Surprise Gala Dinner Surprise Gala Dinner When? Thursday, March 27th What time? 20.00-23.30 Where? Restaurant Letenský zámeček, Letenské sady 341, Prague 7 There will be a special transport by historical cars arranged for you. Please, be at the hotel reception at 18.45. Day 2 Agenda Friday, March 28th 8:00 – 8:45 Start 10:00 – 10:30 Coffee and Networking Break 12:30 – 13.30 Lunch, Adjourn Conference 14:00 – 16:30 FUN City Tour of Prague by Segway (for the ones who will stay in Prague) Engage, Ask Questions and Share Ideas!
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