Debt Management Consolidate Credit Fl
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3 R’s: Regulations,
Reauthorization and
Rulemaking
Wanda Hall, Edfinancial Services
Laura Kowalski, TG
Vicki Shipley, NCHELP
2008 Debt Management Conference, Orlando, FL
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Agenda
• 2007 Negotiated Rulemaking (Neg Reg)
– November 1, 2007 Final Regs – effective
July 1, 2008 (Master Calendar)
– Don’t forget to read the preamble
• Reauthorization
• 2008 Neg Reg
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2007 Neg Reg Topics
• Simplification of the Deferment Process
• Accurate and Complete Copy of a Death
Certificate
• Total and Permanent Disability (TPD)
Discharge
• NSLDS Reporting Requirements
• Certification of Electronic Signatures on
MPN’s
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More 2007 Neg Reg Topics
• Record Retention Requirements on MPN’s
assigned to the Department
• Loan Counseling for Grad PLUS Borrowers
• Maximum Loan Period
• Prohibited Inducements
• Eligible Lender Trustees
• Frequency of Capitalization on
Consolidation Loans
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Still More
• Loan Discharge for False Certification
as a Result of Identity Theft
• Preferred Lender Lists
• CCRAA Self-implementing Items
– Temporary Interest Rate Reduction for
Undergrad Subsidized Stafford
– Economic Hardship Deferment
– Military Deferment
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School Preferred Lender List
• Allows school to have such a list, which:
– Cannot deny borrower’s choice of lender
– Must contain at least three ―unaffiliated‖
lenders
– Cannot cause any unnecessary certification
delays for borrowers not using lender on PLL
– Must be updated annually
• School with a list must provide certain
disclosures to borrowers
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School Preferred Lender List
A lender is ―affiliated‖ with another lender if:
• The lenders are wholly or partly owned
subsidiaries of the same parent company;
• The lenders are owned or controlled by the
same entity or individuals; or
• The directors, trustees, or general partners
of one of the lenders constitute a majority
of the persons holding similar positions
with the other lender
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School Preferred Lender List
Developing PLL:
• Disclose method/criteria for lender
selection
• Provide comparative borrower benefits
offered by listed lenders (ED model format
to be provided)
• PLL must prominently state that use of the
school’s preferred lender not required
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Inducements
• Retains ―quid pro quo‖ requirement
• Provides non-exhaustive list of
prohibited activities
• Provides exhaustive list of permissible
activities
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Inducements
• Regulation introduce 3 new tools for
anti-inducement enforcement
– Rebuttable presumption
– Expansion of FTC Holder Rule
– Claim/guarantor review of inducement
practices
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Prohibited Inducements
• The activities on the prohibited list are
only prohibited if they are tied to loans,
loan volume, or placement on a school's
preferred lender list since you can't have
an improper inducement without intent.
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Prohibited Inducements
• Similarly, it is still okay for a bank
participating in the FFELP to extend
benefits to a school in connection with
a product line/service unrelated to
student-aid, as long as it is not tied to
loans, loan volume, or placement on a
school's preferred lender list.
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Examples Prohibited Activities
• Payment of points, premiums, payments
or other inducements
• Payments or other benefits provided to
student at a school who acts as the
lender’s representative
• Payments or other benefits to a loan
solicitor or sales rep of a lender who
visits a school to solicit individual
borrowers
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Examples Prohibited Activities
• Payment to another party or any other
party of referral or processing fees,
except to comply with Federal or
State law
• Payment of conference or training
registration, transportation, and lodging
costs, for an employee of a school or
school-affiliated organization
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Examples Prohibited Activities
• Payment of entertainment expenses,
including expenses for private hospitality
suites, tickets to shows or sporting
events, meals, alcoholic beverages, and
any lodging, rental, transportation, and
other gratuities related to lender-
sponsored activities for employees of a
school or a school-affiliated organization
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Examples Prohibited Activities
• Staffing services to a school, except for
services provided to participating
foreign schools at the direction of the
Secretary, as a third-party servicer or
otherwise on more than a short-term,
emergency basis, and which is non-
recurring, to assist a school with
financial aid-related functions
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Lender Permissible Activities
• The activities on the permitted list are
permitted even if they are tied to
loans or loan volume, or undertaken
to obtain a PLL listing.
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Examples Permissible Activities
• Support of and participation in a school’s
or a guaranty agency’s student aid and
financial literacy-related outreach
activities, excluding in-person school
required entrance or exit counseling, as
long as the name of the entity that
developed and paid for any materials is
provided to the participants and the
lender does not promote its student loan
or other products
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Examples Permissible Activities
• Meal, refreshments, and receptions that
are reasonable in cost and scheduled in
conjunction with training, meeting, or
conference events if they are open to all
training, meeting, or conference attendees
• Items of nominal values to schools, school-
affiliated organizations, and borrowers that
are offered as a form of generalized
marketing or advertising, or to create
good will
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Examples Permissible Activities
• Other benefits to a borrower under a
repayment incentive program that
requires, at a minimum, one or more
scheduled payments to receive or retain
the benefit or under a loan forgiveness
program for public service or other
targeted purposes approved by the
Secretary, provided those benefits are
not marketed to secure loan applications
or loan guarantees
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Guarantor Permissible Activities
• Default aversion activities approved
by ED
• Meals and refreshments in connection
to guarantor-provided training of
program participants and elementary,
secondary, and postsecondary school
personnel
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Guarantor Permissible Activities
• Travel and lodging costs to facilitate the
attendance of school staff:
– In training or service facility tours
– To participate in the activities of an
agency’s governing board, a standing
official advisory committee, or in support
of other official activities of the agency
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E-signed Promissory Notes
• Upon assignment to ED, guarantor
must provide the name and location of
the entity in possession of original
e-signed MPN
• Lender must retain e-note for 3 years
after all loans are satisfied
• If loan is assigned to ED, lender must
cooperate with requests for affidavits,
testimony, etc.
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E-signed Promissory Notes
• Contents of Affidavit:
– Steps followed by borrower in signing
note (flow chart)
– Screen Shots as appeared to borrower
– Field edits & other security measures to
ensure data integrity
– Preservation of note to ensure no
alterations
– Authentication and Electronic Signature
Process
• Timeframe for response: 10 business days
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E-signed Promissory Notes
• Applies to all e-loans in existence—not
just those signed after July 1, 2008
• Screen Shots—Retain documentation
and templates that applied for discrete
periods of time; document any changes
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E-signed Promissory Notes
• Requirements are for lender that created
the original e-Note, not necessarily the
current holder of the Note
• Related issue—Going forward, when
submitting claims, lenders must provide
disbursement records. Make sure
process is in place prior to July 1, 2008.
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Identity Theft Discharge
• For discharge, must be a judicial
determination that conclusively
determines that the individual is the victim
of the crime of identity theft committed by
a specific individual named in the
determination
• Court must conclude that the specific
elements of the crime have been proven
(including perpetrator’s identity and state
of mind)
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Identity Theft Discharge and
FACT Act
• Regulations do not preempt the FACT
Act provisions regarding ID theft.
• Lender must suspend credit bureau
reporting and grant forbearance (up
to120 days) during investigation.
– Not retroactive, but ED will take into
consideration any prior due diligence
lapses due to conflicts in HEA vs.
FACT Act
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Identity Theft Discharge and
FACT Act
• If loan does not qualify for discharge, but
is unenforceable, lender must notify
credit bureau, stop collecting interest
benefits, SAP, and return any monies
received
• If, within 3 years of the ID theft report the
lender receives the court order, lender
may submit a claim and receive the
interest subsidy and SAP that would
have accrued
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Death Discharge
• Final rules allow guarantor to use
accurate and complete copy of death
certificate
• Recommended trigger: "Effective for
death discharge requests filed by the
lender based on determinations or re-
determinations of eligible photocopies on
or after July 1, 2008, unless implemented
earlier by the lender on or after
November 1, 2007"
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Total and Permanent Disability
Discharge
• Requires a three-year prospective
conditional discharge period that begins on
date physician certifies discharge
application
• If a loan was certified prior to the date the
physician certified the application and a loan
disbursement is made after that date, the
disbursement must be returned within 120
days from the date of the disbursement for
the borrower to remain TPD eligible
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Total and Permanent Disability
Discharge
• States that borrower has 90 days from
date physician certifies application to
submit it to loan holder
• Provides for refund of payments made
after date physician certifies borrower’s
application
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Simplification of Deferment
Process
• Final rules allow, but not require, a
holder to grant a deferment based on
the determination of another loan holder.
– Borrower still must request the
deferment
• Outstanding issue: dates ―within‖ or
a ―subset‖
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CCRAA Stafford Interest
Rate Changes
Reduces fixed interest rate for undergraduate
subsidized Stafford loans (FFELP and
Direct) from 6.8% to 3.4% over 4 years
• 6.0% on or after 7/1/2008, and before 7/1/2009
• 5.6% on or after 7/1/2009, and before 7/1/2010
• 4.5% on or after 7/12010, and before 7/1/2011
• 3.4% on or after 7/1/2011, and before 7/1/2012
• 6.8% on or after 7/1/2012
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CCRAA Deferment Changes
Economic hardship deferment (HRD)
• Changes definition of economic hardship
for purposes of deferment from ―100% of
the poverty line for a family of two‖ to
―150% of the poverty line applicable to
the borrower’s family size‖
• Effective October 1, 2007
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CCRAA Deferment Changes
Military deferment (MIL)
• Removes 3-year limit on military deferment
and extends deferment through 180 days
following demobilization
– Available to FFELP, Direct, and Perkins
borrowers, regardless of date loan was
disbursed
• Effective October 1, 2007
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CCRAA Deferment Changes
Military deferment
• New 13-month deferment for borrower
returning from active duty, and who was
enrolled in an eligible institution prior to
being called or ordered to active duty
• Effective October 1, 2007
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Reauthorization
• Senate reauthorization: S. 1642
(passed 95-0 on July 24, 2007) The
Higher Education Amendments of 2007
• House reauthorization: H.R. 4137
(passed 354-58 on February 7, 2008)
The College Opportunity and
Affordability Act
• HEA extended until April 30, 2008
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Reauthorization
FFELP community comments on HEA
• Many new and redundant disclosures
• Entrance and exit counseling
• Gift ban exceptions
• Serving on a Board of Directors and/or
Advisory Council
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Reauthorization
FFELP community comments (cont.)
• Privacy concerns
• Financial literacy, outreach and
delinquency, and default prevention
• Implementation issues
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2008 Neg Reg Topics
• Income-based Repayment Plan (IBR)
• Conforming Economic Hardship
Deferment with IBR
• Public Service Loan Forgiveness
• Definition of Not-for-Profit Holder
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More 2008 Neg Reg Topics
• Harmonizing HEROES Waivers with
Other Benefits Provided to Returning &
Active Duty Military
• Federal Preemption of States Laws
Related to improper inducements
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Income-Based Repayment
• New repayment option available 7/1/2009
for borrowers experiencing ―partial
financial hardship‖
• Eligibility and minimum monthly payment
is re-evaluated annually
• Government pays the interest on
qualifying subsidized Stafford loans for
not more than 3 years (not counting
periods of Economic Hardship deferment)
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Income-Based Repayment
• The repayment period can extend
beyond 10 years regardless of the
amount of the eligible debt but not
beyond 25 years
• Includes a loan forgiveness provision
after experiencing a partial financial
hardship and 25 years of eligible
payments
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Income-Based Repayment
• Any loan amount that is cancelled may
be taxable in the calendar year it is
cancelled
• IBR may not always be the best/lowest
repayment option for a borrower –
should consider impact of eligibility for
an Economic Hardship deferment
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Economic Hardship Deferment
POSSIBLE Change to the HRD
• Elimination of the debt-to-income ratio
calculation for purposes of determining
eligibility as of 7/1/09
• Currently borrowers are eligible for this
deferment if their total debt is more than 20%
of their income and if their income minus their
loan payments leaves them with no more than
220% of the income considered poverty level
in the U.S.
• ―Big Cost‖ Item—ED estimated the 10-year
cost of maintaining this provision at $1.1 billion
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Public Service Loan Forgiveness
• New loan cancellation provision for
Direct Loan borrowers not in default who:
– Have made 120 monthly payments on an
eligible loan starting after 10/1/2007
– Must have been ―directly and full-time‖
employed in public service during the
entire repayment period
– FFEL borrowers may consolidate into DL
to get this benefit but ALL payments
must have been in DL
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Electronic Resources
The Project on Student Debt
• A new Web page for borrowers on IBR and
Public Service Loan Forgiveness can be
accessed at:
ibrinfo.org
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Electronic Resources
NCHELP e-Library
• Loan issues and general provisions Final
Rules, and side-by-side analysis
documents can be accessed at:
nchelp.org/elibrary/index.cfm?parent=1904
• A selected summary of the Senate and
House reauthorization bills can be
accessed at:
nchelp.org/elibrary/index.cfm?parent=1944
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Electronic Resources
Department of Education (ED)
• 2007-08 Negotiated Rulemaking for Higher
Education can be accessed at:
ed.gov/policy/highered/reg/hearulemaking/
2008/index2008.html
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Thank You.
Questions?
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