Domestic Violence - Policy Guidelines
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Domestic Violence
Policy guidelines-how to make them work
and the importance of multi-agency
collaboration
June Keeling and Linda Birch
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Policy Guidelines
How to make them work for you
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What is involved
Motivate and inform health service
personnel by:
Education and Information
Training
Support
De-briefing after training events and ‘real-
life’ cases
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Education and Information
All health providers
Ensure confidentiality
Be aware of the impact of domestic abuse on
health
What can we do to support survivors of
abuse?
How are we going to do this?
Safety planning –woman / staff
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Training
Acting consultancy agency to re-enact
situations
Small group work
Seminars
Conferences
Practice asking the question!
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Support
Counsellors for staff -easy to access, staff
can access direct, confidential service
Colleagues
Other agencies
Family and friends
Managers Copyright 2003 6
De-briefing
Essential in order to:
Reduce stress
Confidential
DV co-ordinator
Staff counsellor
Supervisor
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Outcome?
Br able to ask about domestic abuse in an
appropriate way
Be able to deal with the answer
Knowledge of other agencies
Effective workforce being able to respond
effectively
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The Importance of Multi-Agency
Collaboration
•Why do we need to work together?
•What services are available?
•What do they do?
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Why do we need to work
together?
To meet the needs of a woman (and her
children) following disclosure of domestic
abuse
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Health Service
Health Care Service
Provision of medical care
First point of contact?
Safe place to disclose abuse
Link with community agencies
24/7 Service
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Police Police service
•Investigate alleged crime
•Apprehension of suspect
•Ensure safety
•24/7 Service
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Social services
Statutory duty to protect a child
Child protection team
Hospital / Community
24/7 Service
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Women’s refuge
Place of safety
Benefits agency
Counselling
Re-education programme for children
Support
Outreach worker
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Citizens Advice Bureau
Independent Advice Agency
Free and Confidential
Provides information:
Legal support
Employment
Housing
Benefits
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Samaritans
Free and confidential service
24/7 Service
For anyone in emotional distress
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Family and Friends
Do they know about the abuse?
Can they provide a safe place to stay?
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Other agencies include:
Many other agencies are available in the
community to provide support and advice to
survivors of abuse:
Victim support
Women's Aid
Rape Crises
Childline
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The importance of multi-agency
collaboration
Health service
Police
Women’s aid
Victim Support
Survivor of abuse
Solicitors
Citizens advice
Women’s refuge Social Services
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How can we work together?
FORUM!
Working towards the same agenda
Need to know:
*what each agency offers
*what resources are available
*how to contact them
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How to find your local forum
Contact:
1)Your local council
2) Local Police Domestic Violence Unit (call in
at any police station)
3)Contact the National Women's Aid Office
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References
Full references are available from authors on
request
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Further Information
June.Keeling@whnt.nhs.uk
Linda. Birch@whnt.nhs.uk
Practice Development and Research Unit
Arrowe Park Hospital
Wirral
Merseyside
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CH49 5PE
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