Sample Bank Teller Resume

							Resume Workshop
                            Brought to you by
                            Eric Hilden,
                            Career Placement Officer,
                            (949) 582-4278




Center for Career and Life Development
  Student Services Center Rm 140   (949) 582-4575
Resume Workshop Topics:
General Guidelines                Chronological Style
Preliminary Research              Functional Style
Heading                           Combination Style
Objective Statement
Education
Employment Experience
References



     Center for Career and Life Development
           Student Services Center, Rm 140   (949) 582-4575
What is a resume?
                    A resume is a summary of your
                     experience, ability, and
                     accomplishments.
                    A resume is not a list of
                     everything you’ve done in
                     previous positions.
                    A resume must show your
                     VALUE to the new employer



    Center for Career and Life Development
          Student Services Center, Rm 140   (949) 582-4575
General Guidelines
   Length: It is best to limit an entry-level resume to one
    typed page. Be as concise as possible in stating
    information in each section of your resume.
   Font: Avoid fonts smaller than 10 point and larger than
    12 point.
   Paper: Use 8 1/2” x 11” 20 lb paper. Print your resume
    with a laser or high quality ink-jet printer.
   Use borders and bullets, but be careful not to overdo it!



         Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Preliminary Research
   Find Out…                            Where to look…
    * General job                         * Online Company
       information                        Research
    * Desired qualifications              * Trade journals,
       and skills                           magazines, and
    * Key values and words                  newsletters
    * Company Mission                     * Directories
         Statement, etc                   * Professors
                                          * Company literature

        Center for Career and Life Development
               Student Services Center, Rm 140   (949) 582-4575
Identifying Information
                                        Put your name, permanent
                                         and campus addresses,
 Your Name Should Stand Out!             permanent and campus
                                         phone numbers, and email
                                         address prominently at the
KIMBERLY ANN HURST                       top of your resume.
 22333 Calle Vista Ave #112             Avoid using a nickname to
                                         identify yourself.
     Mission Viejo, CA
                                        Consider including your URL
      (949) 336-4432
                                         address or fax number if you
                                         have one.


       Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Objective Statement
   One to three sentence summary of your area
    of expertise and career interest.
   Write as complete sentences or as descriptive
    phrases with minimal punctuation.
   Relate your existing skills directly to the job you
    are seeking. Demonstrate what you can do for
    the company rather than what they can do for
    you.
   Include the Position Title and Company
    Name for specific focus of your objective.
        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
 Objective Statement
                                       Make the statement as
                                         specific as possible:
Avoid over-generalized
  statements:                            A position which allows me
  A position allowing me to              to apply my background in
  utilize my knowledge and               engineering and high
  expertise in different areas.          performance computing to
Avoid statements that focus              biological problems.
  only on what a company can           Be Specific:
  do for you:
                                           To secure the position of Bank
  A position where I gain
                                           Teller with World Savings Bank
  experience in working on
  biological problems.
         Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Summary of Qualifications Statement
   This statement can                    Use a summary of
    replace or be used in                  qualifications statement
    addition to the objective              to emphasize skills you
    statement.                             possess that aren’t
   Write one short                        obvious from your past
    paragraph or a bulleted                work experiences.
    list of qualifications.




         Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Summary of Qualifications Statement

Summary of Qualifications
A Junior Mechanical Engineering Major with expertise
  in the following areas:
* Utilizing CAD programs for project planning and
  completion
* Communicating with customers in project
  environments
• Highly skilled at building partnerships with
  colleagues
         Center for Career and Life Development
             Student Services Center, Rm 140   (949) 582-4575
Education
   This is an important section for recent college
    graduates or students seeking internships or
    summer jobs.
   Beginning with the highest level of educational
    achievement, include information such as
    University attended, degrees earned/expected,
    major, minors, grade point average, date of
    program completion, and so forth.

        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Education
AA in Accounting                      Expected 2007
Saddleback College, Mission Viejo, CA
GPA: 3.7/4.0
Major GPA: 3.6/4.0
Summary of Coursework:

•   GPA is not required. General guideline:
    include if it is 3.5+.
•   Always state the grade point scale your school
    is using.
        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Relevant Courses
   List relevant courses              Spanish (4 semesters)
    that:                              Computer Science
     – Help you stand out              Business Writing
       from the crowd                  Business Law
                                       Ethics
     – Have provided you
                                        Only include courses taken
       with specific skills or            in addition to your major or
       knowledge                          minor.
   Consider including this               Refer to the course by name
    information in the                     rather than by number.
    education section of
    the resume.
         Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Employment Experience
   Include positions you have held which are
    related, in some way, to the job you are
    seeking. These might be both paid and
    volunteer positions.
   Be creative with this section of your resume by
    describing and emphasizing your experiences
    in the most relevant way possible.
   Think of what you ACCOMPLISHED at your
    other jobs, not just what you did!
        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
 Professional Experience
                                                  Include information such
                                                   as company name and
Hospitality Intern May 1999-August 1999            location, job title, dates,
Holiday Inn, Laguna Hills, CA                      and duties performed.
  *Oversaw the planning, production,              Make this section easy
  preparation and prompt delivery of food          to read by using spacing
  *Assisted in training and retaining new          and bullets.
  and experienced employees
                                                  Use action phrases to
  *Created a positive and healthy                  highlight the duties you
  atmosphere in the restaurant
                                                   have performed.




          Center for Career and Life Development
                 Student Services Center, Rm 140   (949) 582-4575
Action Phrases
Hospitality Intern
(May 1999-August 1999)               Action phrases will help
Holiday Inn, Laguna Hills, CA         you avoid being too
* Oversaw the planning,               brief and from
  production, preparation             understating your
  and prompt delivery of food         qualifications.
* Assisted in training and
  retaining new and                  Think about your
  experienced employees               qualifications as a
* Created a positive and              professional would.
  healthy atmosphere in the
  restaurant
       Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Be Consistent with Tenses…
Hospitality Intern                        Make your descriptions
(May 1999-August 1999)                     easy to read through
Mountain Jacks, Lafayette, IN
                                           parallel structure.
* Oversaw the planning,
  production, preparation and             Set up a pattern and
  prompt delivery of food                  stick with it.
* Assisted in training and
  retaining new and                       In the example, all the
  experienced employees                    verbs are parallel:
* Created a positive and                   “oversaw,” “assisted,”
  healthy atmosphere in the                and “created” are all
  restaurant
                                           past tense verbs.

        Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Activities and Honors
                               Include relevant
                                activities and honors that
                                you could discuss with
                                your prospective
                                employer or that have
                                given you valuable
                                experience or skills.




    Center for Career and Life Development
          Student Services Center, Rm 140   (949) 582-4575
Specialized/Technical Skills
   Include skills that make you
    unique, such as computer
    skills, foreign language skills,
    or military service.
   Be specific in describing your
    special skills; name computer
    programs you know, how long
    you studied a foreign
    language, or your dates of
    military service.
   You may want to create a
    section with Technical
    Qualifications


          Center for Career and Life Development
                  Student Services Center, Rm 140   (949) 582-4575
Organizing Your Resume
   Organize your resume to The most common resume
    highlight your unique          styles are:
    skills, strengths, and       Chronological
    accomplishments!             Functional
   Use whatever                 Combination
    combination of
    organizational styles you  Imaginative/Creative
    think best highlight your
    individual qualifications:
    Consider the position,
    employer, and industry.
          Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Chronological
Resume Style
   Present your                •   This style is best for
    education and work              people whose job
    experience in                   experiences closely
    chronological order,            parallel the positions for
    beginning with your             which they are applying
    most recent                     or for those who have
    experiences.                    not had periods of
                                    unemployment time
                                    between jobs.

        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Functional Resume Style
   Organize experience by                Ignore experiences that
    type of function                       do not relate to the job
    performed. Under each,                 for which you are
    give specific examples.                applying.
   Highlight experiences                 Place things in order of
    that directly relate to the            importance rather than
    job you are seeking.                   chronological order.




         Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Functional Resume Style
KEY QUALIFICATIONS:
Technical Skills
Skilled in Photoshop, Quark Xpress, Corel Draw, PageMaker,
HTML, and Dreamweaver
Proficient with PC and Mac hardware and operating systems

Customer Service Skills
 3+ years of professional experience providing efficient and effective
customer service
Managed difficult customer complaints with professionalism and
quality resolution
Organized customer requests and prioritized deadlines to meet the
needs of each individual
         Center for Career and Life Development
                  Student Services Center, Rm 140   (949) 582-4575
Functional Resume Style
   Emphasize what you                  This style is ideal for
    can do rather than                   people who have
    where you have                       gained valuable
    worked.                              skills from a variety
   Try to match your                    of unrelated
    skills to the position               experiences:
    for which you are                        Students
    applying.                                Career Change


        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Combination Style Resume
   As the name suggests, a blending of
    Functional and Chronological styles.
   Allows flexibility to pull out some Key Skill Sets,
    while keeping a detailed list of Employment
    History.
   See Handout for Sample



        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
References
   In general, do not include the names and
    addresses of your references on your resume.
   It is enough to state that references are:
         “References Available Upon Request”
   Choose professional references rather than
    character references (if possible). Employers
    and professors who know you and your work
    are the best references.

        Center for Career and Life Development
              Student Services Center, Rm 140   (949) 582-4575
Reference Page
Dr. Mary Smith           Include:
Business Department       Name, Title
Faculty                   Addresses, and Phone Numbers of your
Saddleback College        references.
Mission Viejo, CA 92692  Always ask permission before you include
(949) 555-1212            any information on your reference sheet.
                           Consider giving your references a copy of
                            your resume so they will be prepared to
                            talk to employers.

                           Use the same Heading as your
                            Resume!


        Center for Career and Life Development
                Student Services Center, Rm 140   (949) 582-4575
Resume Resources
                  CCLD website:
                   http://www.saddleback.edu/ss/ccld/: Several links!
                  http://www.quintcareers.com/resume_tutorial/res
                   ume_tutorial_map.html: Lots of specific info about
                   resumes
                  http://www.palomar.edu/counseling/resume/inde
                   x00.html: Tutorial for developing resumes.
                  http://susanireland.com/: Resume and Cover
                   Letter samples and guidelines
                  Resume Workshop: Tusesdays 1pm – 2pm

                  Any further questions:
                        ehilden@saddleback.edu


   Center for Career and Life Development
         Student Services Center, Rm 140   (949) 582-4575
Resume Workshop

        Thank you for your time and
     Good Luck on your Career Journey!


                     Eric Hilden,
           Career Placement Officer Substitute
       The Center for Career and Life Development
                   Saddleback College
                     (949) 582-4278
                   Fx (949) 582-4700
                ehilden@saddleback.edu
   Center for Career and Life Development
         Student Services Center, Rm 140   (949) 582-4575