Operations Planning Resume Sample by mplett


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									                                               Jesse Kendall
             123 Elm Street  Miami, FL 33183  H: 305-555-5555  C: 305-444-4444  jkendall@notmail.com

                               OPERATIONS PLANNING / CUSTOMER SERVICE
Performance-driven leader with relevant experience driving organizational performance through operations, distribution,
and customer service. Notable success in textile manufacturing, production planning, warehouse management, system
conversions, start-up operations, and facility and equipment maintenance. Effectively direct large workforces; consistently
exceed rigorous organizational expectations. Areas of excellence include:
  Warehouse Operations                        Facilities Maintenance                   Training / Development
  Quality Control Procedures                  Safety / OSHA Compliance                 Operations Streamlining
  Automation / AS/400 Interface               RF/Bar Coding Technologies               Operations Management

                                           PROFESSIONAL EXPERIENCE

ABC AUTOMOTIVE, Miami, FL, 20xx-20xx
OPERATIONS PLANNING & CUSTOMER SERVICE MANAGER: Managed daily operations across production planning,
inventory, and warehouse and distribution for this $150 million international automotive fabrics producer through a team
of 40. Utilized JIT practices and devised scheduling techniques to maximize production. Designed and implemented
procedures to monitor/measure raw materials quality in the supply chain.
    •     Increased monthly on-time delivery from 62% to 92% by streamlining production planning through innovative
          scheduling techniques that produced less changeover and raw material inventory while increasing efficiency and
          quality throughout manufacturing.
    •     Generated a $225,000 annual reduction in freight charges by implementing a new rapid response approach to
          customer service, which shifted processes from reactive to proactive.
    •     Cut returns to suppliers 22% by establishing procedures for monitoring/measuring quality of raw materials in the
          supply chain.
    •     Played an instrumental role in a complex systems conversion from card punch to BPCS package on AS/400.
    •     Led the implementation of RF technologies across multiple warehouse operations.
BCD CORPORATION, Miami, FL, 20xx-20xx
OPERATIONS PLANNING MANAGER: Oversaw all production planning, inventory, and warehouse operations and
managed production planning, warehousing, and inventory-tracking processes and procedures for this start-up men’s dress
shirting and home furnishing fabrics producer through a team of 18.
    •     Played an instrumental role in development and implementation of a customized manufacturing, inventory control,
          and tracking software on a Windows platform interfaced with customized AS/400 operating system.
    •     Realized 0% inventory variance while tracking/maintaining greige and finished fabric inventory for two years.

                             University of XYZ, General Coursework Completed, 20xx to 20xx

                                                 TECHNICAL SKILLS
        Microsoft Office • AS/400 • Hardware Set Up • Configurations Terminal Emulations • Multifunction Printers •
                              Networking, Cabling • Wireless • RF • Phone • Security Systems
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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