123 Elm Street Miami, FL 33183 305-555-5555 email@example.com
LOGISTICS & OPERATIONS MANAGER
Committed, goal-driven operations and logistics manager offering more than 16 years of experience in aircraft maintenance,
flight operations, ground support operations, and airspace management. Broad-based subject matter expert with certifications in
aviation safety and accident investigation. Recognized expert in FAA and OSHA regulations, ground safety, procedures, and in-
flight emergency management. Superior trainer and mentor with a wealth of background developing and delivering high-impact
training programs for security operations, disaster preparedness, terror threat awareness, use of force, firearms, and non-lethal
weapons. Leader respected for exercising sound judgment in fast-paced, high-pressure, fault-intolerant environments. More than
3000 hours of flight time in fixed and rotary wing aircraft. Secret Security Clearance.
Ground & Aircrew Evaluation Operational Risk Management Ground Safety
Aircraft Maintenance Federal Aviation Safety Team Management
Rotary & Fixed Wing Aircraft Disaster Preparedness. Training Programs
Policies & Procedures Accident Investigation Air Traffic Control
ABC GLOBAL, Miami, FL 20xx – Present
Logistics Operations Manager: Manage five departments with 55 employees. Control the crew’s production and cost statistics,
ensuring that they are within set limits.
Hired as department head to launch the Fulfillment and Distribution department and later promoted to Operations
Manager, directly reporting to the President/CEO.
Implemented employee recognition and incentive programs, which increased retention and maintained turnover at 10%.
Changed the layout and logistics of the warehouse to accommodate a smooth flow of production, doubling output with no
additional staff and increasing net profits by over $300,000 per year.
Revised the logistics of the shipping containers and shipping method, reducing the overall size and void within each order,
decreasing costs on all ends, and saving more than $1 million.
BCD SHIPPING, Miami, FL 20xx – 20xx
Logistics Operations Manager: Troubleshot all shipping issues, working with third-party vendors to create shipping solutions.
Performed market research to find new vendors and products.
Researched and carried out a software solution that streamlined orders from receiving to shipping, producing 30% more
with the current staff and generating a 25% increase in revenue.
Created a quality control procedure that resulted in an accuracy rate of 99.999% for over five years.
Negotiated with shipping vendors to reduce costs by more than $350,000 per year and negotiated costs on all raw goods
and materials, lowering costs by 10% per year.
Instituted a letter/mail shop that currently generates $500,000 in annual sales.
EDUCATION Bachelor of Science in Business Management, 20xx, 3.96 GPA University of XYZ, Miami, FL
TRAINING Fire Science, XYZ Community College, 20xx / Real Estate License, XYZ Association of Realtors, 20xx
CREDENTIALS Basic Wildland Firefighting, 20xx
Hazardous Materials/First Responder, 20xx
Firefighter Operations I & II, 20xx
Arizona Department of Health Services – EMT, 20xx
National Registry of EMT, 20xx
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.
In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.