123 Elm Street 305-555-5555 Home
Miami, FL 33183 305-444-4444 Mobile
DISTRIBUTION CENTER SUPERVISION
Solution-oriented and versatile professional with over nine years of logistics management experience and six years of
purchasing authority gained in various fast-paced environments. Documented success in the development and implementation
of new inventory programs and warehouse and daily operations. Experienced in diagnosis and implementation of solutions to
storage and space problems. Versed in the application of quality assurance protocols to ensure compliance with operational
guidelines. Skilled leader and communicator accustomed to cross-functional coordination and procedural documentation.
Materials Control/Expedition Facilities Management Integrated Logistics Support
Inventory Control Logistics Management Distribution Operations
Shipping/Receiving Project Management Quality Control
Warehouse Management Procurement Procedural Review
ABC DEPARTMENT STORES – MIAMI, FL
OPERATIONS SUPERVISOR – DISTRIBUTION CENTER 20XX – PRESENT
Report to the Operations Manager and supervise up to 68 employees for a national retail chain. Oversee daily operations and
manage the distribution chain in a 180 million unit per year distribution center. Control activity of Receiving and Shipping
Departments; manage the e-commerce facility, which includes inventory control/integrity and quality assurance.
Assisted with refining and implementing a production-based measurement system credited with boosting building-wide
unit-per-hour productivity by 31%, with a recorded 51% increase in the Receiving Department and 63.6% increase in
the Shipping Department.
Played a key role in the opening of a new facility in Patterson, CA; trained new associates in company best practices
and key performance indicators for making adjustments to production requirements.
Developed various standardized training processes that were eventually recognized as best practices.
BCD DEPARTMENT STORES – MIAMI, FL
DISTRIBUTION CENTER SUPERVISOR 20XX– 20XX
Monitored work flow to meet planned units per hour and cost per unit standards and facilitate the payroll process. Forecasted
volume variances and adjusted staffing levels accordingly. Maintained departmental budgets and teamed with
departments/divisions to resolve customer service issues. Set performance standards and conducted periodic performance
evaluations of staff. Ensured strict compliance with safety policies and regulations.
Increased productivity by 30% by minimizing the labor required to move large-scale merchandise; minimized the
touches used to move freight and slashed the time necessary to move products through the facility.
Credited with standardizing the receiving process across three shifts of freight, which increased ease of shipping to
Selected as Supervisor of the Quarter and identified by management as a “future star in the distribution network.”
Serve as Quality Assurance Supervisor and Safety Captain; recently offered position of Manager.
EDUCATION & SKILLS
Bachelor of Arts in Business Administration Ottawa University ~ Miami, FL 20xx
MS Word MS Excel MS PowerPoint MS Outlook Lotus Notes Logistics Databases
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.
In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.