EXAMPLE AND TRANSLATION From:
…Jim Smith………….. …La Tourette……..…...... …85640 POISSY LE VIEUX……………………….. Telephone number : 0564879623.….. Client number : …0187911276………
To :
…Orange Internet…………… …Service Clients…………… 33734 BORDEAUX CEDEX 9
At …Poissy-le-Vieux…, on ……27/03/2007…….
Re : Cancellation of my Internet services contract (sent in Signed-for delivery)
Dear Sir/Madam, I am writing to ask you to cancel my Internet services contract on my telephone line.
I am indeed fully allowed to cancel this contract as I have respected the minimum commitment period and now wish to switch to another provider. I understand that I have not completed the minimum commitment period and accept to pay any cancellation fee that I might be charged. Thank you in advance for responding favourably to my request. Regards,
Signature: …
…………………………
Name : ……Jim Smith.…………..
For providers contact details P.T.O ⌦ .
UK Telecom Ltd - Media House, The Lansbury Estate, Knaphill, Woking, Surrey, GU21 2EP, United Kingdom From France : t: 0800 940 614 - f: +44 1483 833 794 - From UK : t: 01483 833 795 - f: 01483 833 794 e: sales@uktelecom.uk.net or enquiries@uktelecom.uk.net - w: www.uktelecom.uk.net
SENDING YOUR CANCELLATION LETTER TO YOUR EXINTERNET SERVICES PROVIDER LIST OF ADDRESSES Alice: Telecom Italia SA Service de Résilation Tiscali/Alice B.P. 80 602 13572 MARSEILLE CEDEX 02 AOL: Service Clientèle AOL B.P. 35 13322 MARSEILLE CEDEX 16 Cegetel: Cegetel CS 83903 35039 RENNES CEDEX Club Internet: Club Internet Service Client/Résiliation 11, rue de Cambrais 75927 PARIS CEDEX 19 Free: Free Telecom Haut Débit - Résiliation BP 2 91167 LONGJUMEAU CEDEX 9 Neuf Telecom: 9 Telecom Service Résiliation 92659 BOULOGNE-BILLANCOURT CEDEX
Noos: Noos Résiliation TSA 83000 92894 NANTERRE CEDEX 9 Numéricable: Numéricable Service Clients TSA 90557 59887 LILLE CEDEX 9 Orange/Wanadoo: Orange Internet Service Clients 33734 BORDEAUX CEDEX 9 Teleconnect: Teleconnect France Service Résiliation 1 bis rue Dr. Vaillant 78210 ST CYR L’ECOLE Phonexpat: Phonexpat 11 Rue d'Ourches - Bat I 78100 ST GERMAIN EN LAYE
Please send the original letter directly to your current provider in ‘recommendé avec accusé de réception’ (recorded signed for delivery). IMPORTANT If you are using ALICE, Phonexpat, Teleconnect, Talk Talk, Tiscali France or Liberty Surf, your service will be subjected to interruption for a minimum of 2/3 weeks.
NB : This is an indicative, non-exhaustive list. For more details, please always refer to the Terms and Conditions of your contract with your ISP (Internet Service Provider).
For example + translation P.T.O ⌦ .
UK Telecom Ltd - Media House, The Lansbury Estate, Knaphill, Woking, Surrey, GU21 2EP, United Kingdom From France : t: 0800 940 614 - f: +44 1483 833 794 - From UK : t: 01483 833 795 - f: 01483 833 794 e: sales@uktelecom.uk.net or enquiries@uktelecom.uk.net - w: www.uktelecom.uk.net