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Contract Security Jobs for Retired Cops

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									                                                                                                                                                                                                                                                                                           DRAFT
AGENCY PROGRAMS: Government                                                                               ***DRAFT***

                                                                                                  Governor's Principle                                                                                                                                                             Mandate Category              Mandate
                                                                                                                                                                                                                                                                            1         2        3                  d Legal
                                     Program      Program/Function (50             A       B        C                      E          F                                                                                                                                   Debt     Federal Federal    4    State Referenc
Agency                       Comm      Title        WORDS OR LESS)                Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)             Performance Measure(s) Outcome                Evidence of Return/Outcomes              Service    Law     Option        Const      e
Board of Tax Practitioners     7    Compliance The compliance program is                                                              1      119-3, 119-4                       Agency mission is to protect the           Agency tracks initial response time to
                                               responsible to insure that                                                                                                       consumer. The agency's compliance          complaints received by the Board. The
                                               licensees are competent                                                                                                          program is designed to accomplish this     times are lowering towards the agency
                                               and ethical in their                                                                                                             mission. Performance measure 119-3         target. Agency looks at the total number
                                               professional activities. The                                                                                                     looks at initial response time insuring    of people that are affected by the
                                               program responds to                                                                                                              the agency is meeting the needs of the     complaint process. The number of
                                               complaints made against                                                                                                          public. Measure 119-4 insures the          people handled satisfactorily each year.
                                               licensees on their                                                                                                               public experience with the agency is
                                               professional activities. This                                                                                                    positive and the publics needs are met.
                                               includes serving notices and                                                                                                     Agency looks at number of people
                                               assessing civil penalties on                                                                                                     affected through a satisfactorily
                                               activities that are in conflict                                                                                                  experience
                                               with the agency's laws and
                                               rules. The program also
                                               monitors and eliminates
                                               unlicensed tax preparation in
                                               Oregon. This includes
                                               serving notices on offenders
                                               and assessing civil penalties
                                               for unlicensed personal
                                               income tax preparation.

Board of Tax Practitioners    7       Exam &      Exam and Education                                                                   1     119-1, 119-2                       Agency continues to improve its            Agency compares the total number of
                                     Education    program is responsible for                                                                                                    examinations through review of the         personal tax returns filed in Oregon to the
                                                  creating and maintaining the                                                                                                  questions each year and using the          number of licensed tax professionals;
                                                  agency's examinations. The                                                                                                    services of a psychometrician (Public      also agency tracks total continuing
                                                  agency administers two                                                                                                        Member of the Board) Board                 education hours submitted during annual
                                                  levels of examinations,                                                                                                       continues to review continuing             renewals.
                                                  Licensed Tax Preparer and                                                                                                     education to ensure that education
                                                  Licensed Tax Consultant                                                                                                       offered to licensee meets the criteria
                                                  examinations. This program                                                                                                    spelled out in its administrative rules.
                                                  reviews the examinations for                                                                                                  Agency review continuing education for
                                                  accuracy including updates                                                                                                    content to ensure content meets
                                                  each year for tax law                                                                                                         administrative rules and agency
                                                  changes. The program                                                                                                          mission. Agency continues to use
                                                  contracts with local                                                                                                          website to inform licensees of
                                                  community colleges to                                                                                                         approved continuing education
                                                  proctor the examinations.                                                                                                     courses.
                                                  Program is also responsible
                                                  for reviewing continuing
                                                  education required for year
                                                  years renewal of the
                                                  preparer's and consultant's
                                                  licenses. This review is to
                                                  insure the content of the
                                                  education meets the
                                                  agency's requirements for
                                                  Oregon Administrative Rule.


Board of Tax Practitioners    7     Licensing/Ad Licensing/Administration                                                              1     119-1                              Licensing and Administration continues     The agency compares the total number
                                         min     program is responsible for                                                                                                     to develop programs to meet the            of personal income tax returns filed in
                                                 issuing and renewing the                                                                                                       increase in demand for tax                 Oregon to the number of licensed tax
                                                 agency's two levels of                                                                                                         professionals due to the increase in       professionals.
                                                 licensure, Licensed Tax                                                                                                        population. Agency is slowly moving
                                                 Consultant and Licensed                                                                                                        the actual toward the target goal.
                                                 Tax Preparer.
                                                 Administration program is
                                                 responsible to direct the
                                                 agency. This includes
                                                 setting policy and
                                                 procedures, administrative
                                                 duties, supervising staff and
                                                 working with professional
                                                 associations.
Criminal Justice              3         Racial     Receive and analyze data                                                2           1     None adopted                       N/A                                        Public confidence in validity of police
Commission 21300                       Profiling from law enforcement                                                                                                                                                      stops are tested by public opinion survey.
                                     committee agencies on the                                                                                                                                                             Satisfaction with community assistance
                                                 characteristics of persons                                                                                                                                                will be measured through customer
                                                 involved in police contacts to                                                                                                                                            satisfaction survey.
                                                 examine possible over-
                                                 representation, assist
                                                 communities addressing
                                                 issue of racial profiling.
Department of                 6       Budget & Provides credible and                                                                   1     10700-1 This measure                The latest information available was      Positive outcomes of activity include                                                 -
Administrative Services             Managemen objective budget and                                                                           compares Oregon's budget           the year 2000 when Oregon's index          better informed decision-making by
                                          t      program information to                                                                      policies to other states through   was 80%.                                   Governor and Legislature.
                                                 policy makers for                                                                           the budget process quality
                                                 deliberations on budget and                                                                 index.
                                                 management issues that
                                                 face the state.



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                                                                                                                                                                                                                                                                                          DRAFT
                                                                                                  Governor's Principle                                                                                                                                                            Mandate Category            Mandate
                                                                                                                                                                                                                                                                           1         2        3               d Legal
                                  Program        Program/Function (50              A       B        C                      E          F                                                                                                                                  Debt     Federal Federal    4 State Referenc
Agency                    Comm      Title         WORDS OR LESS)                  Educ   Health    Econ     D   Envir    Safety      Gov't       Performance Measure(s)             Performance Measure(s) Outcome          Evidence of Return/Outcomes                 Service    Law     Option     Const       e
Department of               6    Debt Service Payments on COPs, Article                                                               1      -                                  -                                       Benefits include efficiency in centralized         X                                 $287
Administrative Services                       XI-O, Lottery and                                                                                                                                                         processing of state payments                                                         million
                                              Appropriation Bonds.                                                                                                                                                                                                                                           biennial
                                                                                                                                                                                                                                                                                                             debt
                                                                                                                                                                                                                                                                                                             service on
                                                                                                                                                                                                                                                                                                             outstandin
                                                                                                                                                                                                                                                                                                             g Bonds &
                                                                                                                                                                                                                                                                                                             COPs in
                                                                                                                                                                                                                                                                                                             2003-05


Department of              6       Facilities    Facilities coordination and                                                           1     -                                  -                                       Benefits include coordinated planning for                                             -
Administrative Services            Division -    Capitol Mall planning.                                                                                                                                                 state facilities and local citizen
                                  Statewide                                                                                                                                                                             involvement in planning for the Capitol
                                   Services                                                                                                                                                                             Mall area
Department of              6       Facilities    Runs, repairs & services                                                              1     10700-3 Measures Uniform           Uniform Rent is 90% of private rates.   Benefits include lower rental costs for
Administrative Services            Division -    State buildings                                                                             Rent cost as percent of private                                            state agencies
                                  Operations                                                                                                 rates
                                      and
                                 Maintenance

Department of              6        Facilities   User-paid parking spaces                                                              1     -                                  -                                       Benefits include coordinated                                                          -
Administrative Services             Division -   and public transit                                                                                                                                                     management of state employee parking
                                     Parking     alternatives                                                                                                                                                           in Salem
Department of              6        Facilities   Manages design,                                                                       1     -                                  -                                       Benefits include consistent oversight and                                             -
Administrative Services             Division -   construction, refurbishing, or                                                                                                                                         management for state facilities projects.
                                      Project    remodeling of buildings
                                 Managemen
                                          t
Department of              6        Facilities   Manages statewide real                                                                1     -                                  -                                       Benefits include lower rental costs for
Administrative Services             Division -   property activities, including                                                                                                                                         state agencies
                                        Real     acquisition and disposition of
                                    Property     real property.
                                    Services
Department of              6     HRSD Labor      Manages/oversees                                                                      1     -                                  -                                       Benefits include reduced liability related
Administrative Services          Relations/Co    statewide labor relations and                                                                                                                                          to potential strikes and arbitration
                                      llective   collective bargaining issues
                                  Bargaining     and activities.
Department of              6         Human       Provides Personnel                                                                    1     10700-6,7,8 State workforce                                                Benefits include a state workforce that is                                            -
Administrative Services           Resources      Systems, Policy, and                                                                        turnover, racially/ethnically                                              qualified, diverse, and stable.
                                    Services     Training                                                                                    diverse workforce, baseline
                                     Division                                                                                                training for managers
                                     (HRSD)
Department of              6      Information    Coordination,                                                                         1     10700-9 Measures success of         In 2003, 80% of all information        Benefits of planning and project oversight                                            -
Administrative Services           Resources      communications, review &                                                                    state information technology       technology projects succeeded           include more successful information
                                 Managemen       planning for enterprise                                                                     projects.                          compared with 67% in 2002.              technology projects that meet customers'
                                    t Division   information resources                                                                                                                                                  business needs.
                                      (IRMD)     governance.
                                     Policy &
                                   Planning,
                                      Quality
                                   Assurance
Department of              6        IRMD E-      Coordination of electronic                                                            1     10700-11 Percent of all target Agencies moving business transactions Benefits include a single portal and                                                        -
Administrative Services          Government      delivery of governmental                                                                    agencies who have successfully to internet increased from 2% in 2002 standard look and feel for State web-
                                                 services through internet                                                                   completed an E-Government      to 37.5% in 2003                      pages
                                                                                                                                             launch with Information
                                                                                                                                             Resources Management
                                                                                                                                             Division assistance.

Department of              6        IRMD         Includes                                                                              1     10700-10 Total cost of                                                     Benefits of centrally provided information                                            -
Administrative Services           Enterprise     telecommunications and                                                                      ownership for centrally provided                                           technology services include increased
                                   Network       computing services for State                                                                technology services compared                                               efficiency and reduced costs.
                                  Services,      agencies .                                                                                  to 2000.
                                   General
                                 Government
                                 Data Center,
                                 Technology
                                   Support
                                 Center/Cybe
                                  r Security

Department of              6        IRMD         Manages shared spatial                                                                1     -                                  -                                       Benefits include the coordination of                                                  -
Administrative Services          Geographic      data assets for State                                                                                                                                                  geospatial information for use by federal,
                                  Enterprise                                                                                                                                                                            state and local governments and citizens
                                    Office                                                                                                                                                                              of Oregon.
Department of              6        IRMD         Includes printing, copying                                                            1     -                                  -                                       Benefits include lower cost mail                                                      Oregon
Administrative Services          Publishing &    and mailing services                                                                                                                                                   distribution, postage, and printing for state                                         Constituti
                                 Distribution                                                                                                                                                                           agencies.                                                                             on:
                                                                                                                                                                                                                                                                                                              Section
                                                                                                                                                                                                                                                                                                              XII,




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                                                                                                                                                                                                                                                                                      DRAFT



                                                                                                 Governor's Principle                                                                                                                                                         Mandate Category               Mandate
                                                                                                                                                                                                                                                                       1         2        3                   d Legal
                                  Program      Program/Function (50               A       B        C                      E          F                                                                                                                               Debt     Federal Federal    4    State Referenc
Agency                    Comm       Title      WORDS OR LESS)                   Educ   Health    Econ     D   Envir    Safety      Gov't       Performance Measure(s)            Performance Measure(s) Outcome             Evidence of Return/Outcomes            Service    Law     Option        Const       e
Department of               6       IRMD     Computer programming &                                                                  1      -                                 -                                        Benefits include consistency and                                                     -
Administrative Services            Systems systems analysis                                                                                                                                                            efficiency in development and
                                 Developmen                                                                                                                                                                            maintenance of information technology
                                      t&                                                                                                                                                                               systems.
                                  Consulting

Department of              6      Oregon         Works to make the Oregon                                                             1     10700-13,14,15 Number of          -                                        Benefits include better planning and                                                 -
Administrative Services           Progress       Benchmarks a useful tool                                                                   statewide or county planning                                               performance measurement
                                   Board                                                                                                    processes that incorporate
                                                                                                                                            Oregon Shines and/or Oregon
                                                                                                                                            Benchmarks. Percent of
                                                                                                                                            planning processes that
                                                                                                                                            incorporate Oregon
                                                                                                                                            Shines/Benchmarks. Percent
                                                                                                                                            of Oregonians familiar with
                                                                                                                                            Oregon Benchmarks.
Department of              6        Pass-        Including lottery funds, mass                                                        1     -                                 -                                        Benefits include efficiency in centralized                                           -
Administrative Services            Through       transit district taxes,                                                                                                                                               processing of state payments
                                  Payments       Tobacco Settlement and
                                      and        other distributions
                                 Distributions
Department of              6        Public   Contracts for and                            2                                           1     10700-16,17,18 Average             The most recent satisfaction rating for Benefits include a healthy state work-                                               -
Administrative Services          Employees   administers medical, dental,                                                                   employee satisfaction with        employees is 6 out of 10; admin          force and improved employee
                                    Benefit  life, accident, disability and                                                                 PEBB benefit program; The         assessment is .06%; 97% of PEBB's        recruitment/retention.
                                    Board    long-term care insurance                                                                       cost of the administrative        contractors have met performance
                                   (PEBB)    benefits for state employees                                                                   assessment as percent of          standards.
                                             and their dependents,                                                                          premiums; Percentage of
                                             retirees, semi-independent                                                                     performance standards met by
                                             agencies and self pay                                                                          contractors
                                             groups
Department of              6         Risk    The State's manager for self-                                                            1     10700-19, 20, 21 Annual           -                                        Benefits include lower overall risks costs
Administrative Services          Managemen insurance, insurance and                                                                         number of workers'                                                         through mgmt of self-insurance,
                                  t Division risk control.                                                                                  compensation, liability, and                                               insurance, and risk control programs
                                                                                                                                            property claims per 100 Full
                                                                                                                                            Time Equivalent employees;
                                                                                                                                            Reduction in claims costs; Cost
                                                                                                                                            of Risk Mgmt per $1,000 of
                                                                                                                                            operating budget
Department of              6        State        Provides Statewide Payroll,                                                          1     10700-22/23 These measures         91% of agencies won Gold Star and        Outcomes include financial                              X                           A87,
Administrative Services          Controllers     Accounting Policy,                                                                         evaluate quality of accounting    the State Controllers Division received accountability for all of State                                                       A133,
                                  Division       Accounting Systems, and                                                                    by state agencies and for the     Governmental Finance Officers             Government.                                                                         SEC Rule
                                   (SCD)         Reporting & direct services                                                                entire state                      Association Certificate 5 out of 5 years.                                                                                     15c2-12,
                                                 to smaller agencies.                                                                                                                                                                                                                                       CMIA,
                                                                                                                                                                                                                                                                                                            Fair Labor
                                                                                                                                                                                                                                                                                                            Standards
                                                                                                                                                                                                                                                                                                            ,GASB,
                                                                                                                                                                                                                                                                                                            IRS
                                                                                                                                                                                                                                                                                                            Regulatio
                                                                                                                                                                                                                                                                                                            ns

Department of              6     State Motor Maintains and services                                                                   1     10700-5 Cost of state vehicles    Price agreements generated 7.4%          Benefits include lower cost vehicle rental                                           -
Administrative Services              Fleet   general service vehicles &                                                                     as a percent of contracted        savings in 2002                          rates for state agencies
                                             rents to state and local                                                                       rental rates; price agreement
                                             governments.                                                                                   savings
Department of              6         State   Procurement contracts                                             2                      1     10700-24 Savings achieved in      Benefits include $3.6 m reduced costs Benefits include reduced costs for                                                      -
Administrative Services          Procuremen including the QRF and                                                                           market basket of typical state    for purchases of market basket items purchases by state agencies and
                                   t Office  Cooperative purchasing                                                                         suppliers                         by state agencies in 2004.            partners.
                                             programs

Department of              6      Surplus        Recovers and disposes of                                                             1     -                                 -                                        Benefits include revenue to the state for
Administrative Services           Property       state & federal surplus                                                                                                                                               the sale of surplus property plus reduced
                                  Program        property.                                                                                                                                                             costs for governments by buying federal
                                                                                                                                                                                                                       surplus property.




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                                                                                                                                                                                                                                                                                                          DRAFT
                                                                                                       Governor's Principle                                                                                                                                                                       Mandate Category               Mandate
                                                                                                                                                                                                                                                                                           1         2        3                   d Legal
                                      Program            Program/Function (50           A       B        C                      E          F                                                                                                                                             Debt     Federal Federal    4    State Referenc
Agency                       Comm       Title             WORDS OR LESS)               Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)            Performance Measure(s) Outcome                    Evidence of Return/Outcomes                     Service    Law     Option        Const       e
Department of                  3        Debt           Debt Service                                                                        1      N/A                                N/A                                          N/A                                                      X                                    Certificate
Corrections 29100                                                                                                                                                                                                                                                                                                               s of
                                                                                                                                                                                                                                                                                                                                Participati
                                                                                                                                                                                                                                                                                                                                on are
                                                                                                                                                                                                                                                                                                                                used to
                                                                                                                                                                                                                                                                                                                                finance
                                                                                                                                                                                                                                                                                                                                prison
                                                                                                                                                                                                                                                                                                                                constructi
                                                                                                                                                                                                                                                                                                                                on related
                                                                                                                                                                                                                                                                                                                                expenses.
                                                                                                                                                                                                                                                                                                                                17 sales
                                                                                                                                                                                                                                                                                                                                are
                                                                                                                                                                                                                                                                                                                                outstandin
                                                                                                                                                                                                                                                                                                                                g with pay
                                                                                                                                                                                                                                                                                                                                back
                                                                                                                                                                                                                                                                                                                                periods
                                                                                                                                                                                                                                                                                                                                from 1 to
                                                                                                                                                                                                                                                                                                                                24 years.
                                                                                                                                                                                                                                                                                                                                Total debt
                                                                                                                                                                                                                                                                                                                                on issued
                                                                                                                                                                                                                                                                                                                                CPO's for
                                                                                                                                                                                                                                                                                                                                2005-
                                                                                                                                                                                                                                                                                                                                2007
                                                                                                                                                                                                                                                                                                                                equals
                                                                                                                                                                                                                                                                                                                                $102,798,
                                                                                                                                                                                                                                                                                                                                987.
Department of                 3     Non-optional Loan repayments and state                                                                  1     N/A                                N/A                                          N/A
Corrections 29100                    Payments government service
                                                 charges.


Department of                 3      Operating Director's Office, Human                                                         2           1     N/A                                N/A                                          N/A
Corrections 29100                   Infrastructur Resource functions, Budget,
                                          e       Central Distribution, Fiscal
                                                  Services, Information
                                                  Systems, Facility Services

Department of Human           2       Medicare         This policy package will                                                             1                                        N/A                                          N/A                                                                                            N/A
Services, Health Services,           Prescription      eliminate Medicaid-
Access to Care for                      Drug           equivalent prescription drug
Vulnerable and                      Improvemen         coverage for dual
Uninsured Oregonians                    t and          Medicare/Medicaid eligibles
                                    Modernizatio       when the Medicare Part D
                                       n Act of        drug coverage begins
                                        2003           January 1, 2006, unless
                                                       there are federal matching
                                                       funds available. The federal
                                                       Act eliminates federal
                                                       Medicaid matching funds for
                                                       drug coverage for individuals
                                                       eligible for both Medicare
                                                       and Medicaid.


Department of Justice         3     Administration -   The Human Resources                                                                  1      137-5 (Percent of legal billing   137-5: Target is 80%, agency is at 69%       Legal billings are tracked through the ELITE system
                                       Human           Section of Administrative                                                                  receivables collected within 30                                                 and R*STARS system.
                                      Resources
                                                       Services provides                                                                          days)
                                                       centralized fiscal services,
                                                       human resources and
                                                       information services for the
                                                       Department of Justice.


Department of Justice         3      Appellate -       The Appellate Division                                                               1     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                                      Civil and        represents the state in                                                                    cases in which the state's         91%; 137-2: The PM, for which we are         through an internal system called "Matter
                                    Administrativ      appeals to state and federal                                                               position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                     e Appeals         appellate courts. The Civil                                                                (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4.
                                        Unit           Unit advocates for state in                                                                resolved through settlement)       working with the Progress Board to
                                                       specific legal matters and                                                                                                    alter the PM.
                                                       protects the state's overall
                                                       legal interests by addressing
                                                       appellate courts on legal
                                                       matters (constitutional or
                                                       otherwise) that affect the
                                                       fundamental interpretation
                                                       of Oregon law.




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                                                                                                                                                                                                                                                                                         DRAFT

                                                                                                Governor's Principle                                                                                                                                                             Mandate Category              Mandate
                                                                                                                                                                                                                                                                          1         2        3                  d Legal
                                Program         Program/Function (50             A       B        C                      E          F                                                                                                                                   Debt     Federal Federal    4    State Referenc
Agency                  Comm      Title           WORDS OR LESS)                Educ   Health    Econ     D   Envir    Safety      Gov't      Performance Measure(s)           Performance Measure(s) Outcome                   Evidence of Return/Outcomes            Service    Law     Option        Const      e
Department of Justice     3     Attorney     The Office of the Attorney                                                             1
                                General's    General oversees the
                                 Office      effective functioning of the
                                             entire Department of
                                             Justice. The Attorney
                                             General also works closely
                                             with an broad cross-section
                                             of public and private officials
                                             to enforce the rule of law in
                                             Oregon. This activity
                                             includes the introduction and
                                             advocacy of an array of
                                             legislative proposals.

Department of Justice    3         Civil     The Civil Recovery Section                                                              1     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                               Enforcement   assists the state in                                                                          cases in which the state's         91%;137-2: The PM, for which we are          through an internal system called "Matter
                                  - Civil    recovering money owed to                                                                      position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                Recovery     the state and protects the                                                                    (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4. Data for PM
                                             state's interest in real                                                                      resolved through settlement),      working with the Progress Board to           137-3 is obtained by reviewing the ELITE
                                             property. For example, this                                                                   137-3 (Amount of monies            alter the PM; 137-3: Target is $8.37,        database & Civil Enforcement Division
                                             Section represented the                                                                       recovered for the state divided    agency is at $6.70 (the most recent          Collection logs.
                                             state in the New Carissa                                                                      by the cost of recovery)           quarter is at $15.96)
                                             litigation, which resulted in a
                                             $25 million recovery.

Department of Justice    3       General     General Counsel Attorneys                                                               1     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                                Counsel -    work with state agencies                                                                      cases in which the state's         91%; 137-2: The PM, for which we are         through an internal system called "Matter
                                Business     providing oral and written                                                                    position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                Activities   advice, representing the                                                                      (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4. Data for PM
                                             agency in administrative                                                                      resolved through settlement),      working with the Progress Board to           137-7 is obtained through a survey sent
                                             hearings and addressing                                                                       137-7 (Percentage of state         alter the PM.; 137-7: Target is 90%,         annually to all state agencies.
                                             any other legal questions                                                                     agencies responding that rank      agency is at 94%
                                             within the agency. In                                                                         the quality of legal services as
                                             Business Activites, the                                                                       good to excellent)
                                             attorneys advise agencies
                                             with business or professional
                                             regulatory responsibilities

Department of Justice    3     Trial Division The Torts Section defends                                                              1     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                                  - Torts     the state in a wide variety of                                                               cases in which the state's         91%; 137-2: The PM, for which we are         through an internal system called "Matter
                                              cases in state and federal                                                                   position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                              court. Torts cases generally                                                                 (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4.
                                              allege civil rights violations,                                                              resolved through settlement)       working with the Progress Board to
                                              wrongful death, sex abuse                                                                                                       alter the PM.
                                              and emloyment law
                                              violations, as well as many
                                              other claims. Plaintiffs in
                                              these cases seek millions of
                                              dollars annually in damages.

Department of Land       4     Landowner Reimburses local                                                                            1     None                               Not Applicable                               Increased citizen awareness and
Conservation and               Notification government expenditures for                                                                                                                                                    participation in state and local land use
Development                                 notices provided to                                                                                                                                                            planning efforts
                                            landowners as required
                                            under statute.
Employment Relations     6       Public     ERB administers the                                                                      1     Measure No.11500-9:                100%. In the past 2 years, there have N/A                                                                                        Home
Board                          Employee collective bargaining law that                                                                     Percentage of disputes settled     been no strikes by public employees in                                                                                           care
                                Collective covers employees of state                                                                       without a strike.                  the State of Oregon.                                                                                                             workers
                               Bargaining and local government                                                                                                                                                                                                                                                 have
                                            bodies. This includes                                                                                                                                                                                                                                              collective
                                            conducting contested case                                                                                                                                                                                                                                          bargainin
                                            hearings, conducting                                                                                                                                                                                                                                               g rights
                                            elections in which                                                                                                                                                                                                                                                 under
                                            employees choose whether                                                                                                                                                                                                                                           Article
                                            to unionize, and providing                                                                                                                                                                                                                                         XV,
                                            mediation services.                                                                                                                                                                                                                                                Section
                                                                                                                                                                                                                                                                                                               11, of the
                                                                                                                                                                                                                                                                                                               Oregon
                                                                                                                                                                                                                                                                                                               Constituti
                                                                                                                                                                                                                                                                                                               on.




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                                                                                                                                                                                                                                                                             DRAFT
                                                                                          Governor's Principle                                                                                                                                                       Mandate Category              Mandate
                                                                                                                                                                                                                                                              1         2        3                  d Legal
                              Program       Program/Function (50           A       B        C                      E          F                                                                                                                             Debt     Federal Federal    4    State Referenc
Agency                 Comm     Title         WORDS OR LESS)              Educ   Health    Econ     D   Envir    Safety      Gov't       Performance Measure(s)        Performance Measure(s) Outcome             Evidence of Return/Outcomes              Service    Law     Option        Const      e
Employment Relations     6      State    The Employment Relations                                                             1      Measure No.11500-6: Amount On the average, contested cases are          In 2003, the parties appealed 8% of the
Board                         Employee   Board conducts contested                                                                    of time it takes to resolve      completed within 343 days of filing.   decisions the agency made under the
                               Appeals   case hearings to resolve                                                                    contested cases from filing date                                        State Personnel Relations Law. The
                                         workplace disputes involving                                                                to final Board Order.                                                   appellate courts did not reverse any of
                                         non-union employees of the                                                                                                                                          the Board's State Personnel Relations
                                         state.                                                                                                                                                              Law decisions in 2003.




Governor's Office       6      Admin     The governor is the chief                                                             1     None                            None                                    Results of Governor's policies and                                              X     Oregon
                                         executive of Oregon and                                                                                                                                             statewide leadership is evaluated every                                               Constituti
                                         provides leadership and                                                                                                                                             four years by citizens through the election                                           on, Article
                                         policy direction for Oregon                                                                                                                                         process                                                                               V
                                         state government. The
                                         governor faithfully executes
                                         the laws, makes
                                         recommendations to the
                                         legislature, and transacts all
                                         necessary business of
                                         government. The governor
                                         may veto bills of the
                                         legislature and shall fill
                                         vacancies by appointment.
GSPC 199                6                Enforcement of government                                                             1     The number of days from the     2003 target=90 days 2003 actual=78
                                         ethics through the                                                                          filing of a complaint to the    days
                                         administration of                                                                           completion of preliminary
                                         Government Standards and                                                                    review
                                         Practices law, Lobbying
                                         Regulation law and the
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.
GSPC 199                6                Enforcement of government                                                             1     The number of days from         2003 target = 120 days 2003 actual =
                                         ethics through the                                                                          commencement to completion      86 days
                                         administration of                                                                           of investigation
                                         Government Standards and
                                         Practices law, Lobbying
                                         Regulation law and the
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.
GSPC 199                6                Enforcement of government                                                             1     Number of days from request to 2003 target = 30 days 2003 actual = 25
                                         ethics through the                                                                          issuance of written opinion    days
                                         administration of
                                         Government Standards and
                                         Practices law, Lobbying
                                         Regulation law and the
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.
GSPC 199                6                Enforcement of government                                                             1     Number of training              2003 target = 35      2003 actual =
                                         ethics through the                                                                          presentations made annually to 34
                                         administration of                                                                           public officials. Percentage of
                                         Government Standards and                                                                    contested cases resolved
                                         Practices law, Lobbying                                                                     before hearing or court
                                         Regulation law and the                                                                      proceedings
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.
GSPC 199                6                Enforcement of government                                                             1     Percentage of contested cases 5-year avg. = 83.6%      2005 target =
                                         ethics through the                                                                          resolved before hearing or court 90%
                                         administration of                                                                           proceedings
                                         Government Standards and
                                         Practices law, Lobbying
                                         Regulation law and the
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.
GSPC 199                6                Enforcement of government                                                             1
                                         ethics through the
                                         administration of
                                         Government Standards and
                                         Practices law, Lobbying
                                         Regulation law and the
                                         Executive Sessions
                                         provisions of Public
                                         Meetings law.




                                                                                                                          65010335-5935-47ba-9ff6-43236af69605.xls                                                                                                                               Page 6
                                                                                                                                                                                                                                                                                                  DRAFT


                                                                                                 Governor's Principle                                                                                                                                                                     Mandate Category              Mandate
                                                                                                                                                                                                                                                                                   1         2        3                  d Legal
                                Program            Program/Function (50           A       B        C                      E          F                                                                                                                                           Debt     Federal Federal    4    State Referenc
Agency                  Comm      Title              WORDS OR LESS)              Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)         Performance Measure(s) Outcome                       Evidence of Return/Outcomes                   Service    Law     Option        Const      e
Oregon Department of     4        All ODA       Internal Auditor. Agencies                                                           1                                      Supports the Agency Mission to Ensure Food      Identification of risk assessment and development
Agriculture                                                                                                                                                                 Safety and Consumer Protection, to Protect      and initiation of audit plan.
                                                meeting certain criteria
                                                                                                                                                                            Agricultural Natural Resources and to Promote
                                                are required to conduct                                                                                                     Economic development in the Agricultural
                                                internal audits. This                                                                                                       Industry.
                                                packages provides
                                                funding to contract with a
                                                private firm to conduct
                                                internal audits of the ODA
                                                as well as annual audits of
                                                Commodity Commissions
                                                as required by law.


Oregon Department of     5     Identification   Issues non-driver                                                                     1     Customer Satisfaction 730-21,   84.1% of DMV field office customers             Delivery of quality customer service in the
Transportation                    Cards -       identification cards to people                                                              DMV Customer Services 730-      rated service satisfaction as excellent         issuance of ID cards is reflected by high
                                Driver and      who do not have a valid                                                                     22                              or good in 2003.                                customer satisfaction ratings. Each
                                   Motor        Oregon driver license or                                                                                                    DMV Field office wait times averaged            month, 400 randomly-selected field office
                                  Vehicle       instruction permit, and who                                                                                                 13.6 minutes and phone wait times               customers receive a survey form by mail.
                                 Services       need some other valid form                                                                                                  averaged 64.0 seconds in 2003.                  The survey allows customers to rate the
                                                of identification.                                                                                                                                                          service received during their visit to DMV.
                                                                                                                                                                                                                            Efficient handling of ID card transactions
                                                                                                                                                                                                                            contributes to low wait times in field office
                                                                                                                                                                                                                            and supports DMV's mission and
                                                                                                                                                                                                                            customer service goals. DMV field office
                                                                                                                                                                                                                            wait times are calculated using
                                                                                                                                                                                                                            automated wait time tracking systems.
                                                                                                                                                                                                                            Phone queue times, calculated
                                                                                                                                                                                                                            automatically by the phone system,
                                                                                                                                                                                                                            reflect the average time that a customer
                                                                                                                                                                                                                            waits to speak to a DMV phone agent.
                                                                                                                                                                                                                            Phone agents provide information on how
                                                                                                                                                                                                                            and where to acquire an identification
                                                                                                                                                                                                                            card and resolve problems with ID cards.




Oregon Department of     5                      Debt Service                                                                          1
Transportation

Oregon Student           1     Operations Administration Division                                                                     1
Assistance Commission                     Operations - staffing and
                                          supplies that provides
                                          overall agency direction,
                                          budget, finance, personnel
                                          support
Oregon Student           1     Operations Information Technology                                                                      1
Assistance Commission                     Division Operations - staffing
                                          and supplies to provide the
                                          tecnological support for the
                                          agency; computers,
                                          telephone, web, e-mail, etc.

Oregon Student           1     Operations Grants and Scholarship                                                                      1
Assistance Commission                     Division Operations - staffing
                                          and supplies to deliver grant
                                          and scholarship aid plus
                                          providing awareness and
                                          information to individuals
                                          regarding going to school
                                          beyond high school.

Oregon Student           1     Operations Office of Degree                                                                            1
Assistance Commission                     Authorization Division
                                          Operations - staff and
                                          supplies to provide oversight
                                          for degree authorization,
                                          degree validation and
                                          adverse impact
                                          determinations.




                                                                                                                                 65010335-5935-47ba-9ff6-43236af69605.xls                                                                                                                                             Page 7
                                                                                                                                                                                                                                                                                        DRAFT
                                                                                                   Governor's Principle                                                                                                                                                         Mandate Category           Mandate
                                                                                                                                                                                                                                                                         1         2        3               d Legal
                                 Program           Program/Function (50             A       B        C                      E          F                                                                                                                               Debt     Federal Federal    4 State Referenc
Agency                   Comm       Title            WORDS OR LESS)                Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)          Performance Measure(s) Outcome                 Evidence of Return/Outcomes            Service    Law     Option     Const      e
Oregon Youth Authority     3    Administratio   Oregon Youth Authority                                                                 1
41500                             n / State     administration provides
                                Government      leadership, strategic
                                  Service       planning, program direction,
                                  Charges       policy development,
                                                oversight, and centralized
                                                business services to the
                                                organization. In addition,
                                                administration provides
                                                funding for services provided
                                                by other state agencies such
                                                as liability and property
                                                insurance, Secretary of
                                                State audits, legal advice
                                                and representation, and
                                                others.

Oregon Youth Authority    3     Debt Service The goal of debt service is to                                                             1     N/A                              N/A                                       N/A                                            X                                  $6,6860,2
41500                                        enable the agency to repay                                                                                                                                                                                                                                    82
                                             principal and make interest                                                                                                                                                                                                                                   Certificate
                                             payments on the Certificates                                                                                                                                                                                                                                  s of
                                             of Participation (COPs)                                                                                                                                                                                                                                       Participati
                                             issued to build youth                                                                                                                                                                                                                                         on for
                                             correctional facilities.                                                                                                                                                                                                                                      Facility
                                                                                                                                                                                                                                                                                                           Constructi
                                                                                                                                                                                                                                                                                                           on Due
                                                                                                                                                                                                                                                                                                           2012 &
                                                                                                                                                                                                                                                                                                           2021
Public Employee's         6     DEFERRED A plan for the deferral of                                                                     1     9.1.1                            Annual increase in participation (1%);    Joint Legislative Audit Committee
Retirement System               COMPENSA compensation payable to                                                                              Percent of participants          Annual increase in deferred salary        reported in Dec 2002: "The committee
(PERS)                            TION   employees and deferral of                                                                            9.1.3                            (1%); Group counseling cost per           concludes that the current administration
                                         income taxation on that                                                                              Percent of increase in dollars   participant ($.92); Member's              of the deferred compensation program
                                         compensation                                                                                         deferred                         satisfaction with the deferred            needs no statutory or other substantive
                                                                                                                                              9.1.4                            compensation process (99%)                "fix." Employers and plan participants
                                                                                                                                              Cost/participant for                                                       alike are apparently satisfied with the
                                                                                                                                              meetings/counseling                                                        nature and level of services provided.
                                                                                                                                              9.1.5                                                                      Administrative costs are not out of line
                                                                                                                                              Customer satisfaction rating                                               when compared to services provided."
                                                                                                                                                                                                                         The committee did recommend PERS
                                                                                                                                                                                                                         develop a "staff costs allocation
                                                                                                                                                                                                                         methodology that is based more on
                                                                                                                                                                                                                         empirical data."


Public Employee's         6       PUBLIC        A system of retirement and                                                              1     1.2.1 Service retirements        Number of retirements completed per       Cost Effective Management Inc (CEM)
Retirement System               EMPLOYEE        death benefits for                                                                            established per FTE              FTE (3.51); Number of retirements         provides comparative data for PERS and
(PERS)                              S           employees of public                                                                           1.2.2 Percent of retirements     paid within 15 days of documents          a peer group of 16 other US public
                                RETIREME        employers. Primary function                                                                   paid within 15 days              received (11%); Administrative cost for   pension plans. In the most recent report
                                NT SYSTEM       provides a pension benefit to                                                                 1.2.5 Administrative cost per    each newly established retirement         (April 2004) PERS ranks as one of the
                                                members upon retirement                                                                       retirement established           ($61); Average member satisfaction        most complex retirement plans in the
                                                from public service, payable                                                                  1.2.6 Customer satisfaction      with the retirement process ( 85%,        study group. The CEM study notes that
                                                for their lifetime, and to their                                                              rating                           surveyed June, 2003)                      PERS' median cost is influenced by our
                                                beneficiary for their lifetime,                                                                                                                                          high complexity (3rd out of 17).
                                                if so elected.                                                                                                                                                           Generally PERS administrative costs per
                                                                                                                                                                                                                         active member and annuitant were about
                                                                                                                                                                                                                         average ($75 per member compared to
                                                                                                                                                                                                                         average of $72),while work volumes were
                                                                                                                                                                                                                         above average (4th out of 17). PERS has
                                                                                                                                                                                                                         a greater delay in paying the initial
                                                                                                                                                                                                                         retirement benefit than do the majority of
                                                                                                                                                                                                                         other plans. PERS ability to measure
                                                                                                                                                                                                                         member satisfaction is above the peer
                                                                                                                                                                                                                         average. In addition to CEM, Wilshire
                                                                                                                                                                                                                         Research as well as the National
                                                                                                                                                                                                                         Association of State Retirement
                                                                                                                                                                                                                         Administrators (NASRA) each produce
                                                                                                                                                                                                                         annual public fund surveys for use in
                                                                                                                                                                                                                         comparison studies.

Public Employee's         6     VOLUNTAR A federally mandated                                                                           1                                      No current agency-level Oregon                                                                     X                        ORS
Retirement System                Y SOCIAL program to assist public                                                                                                             Progress Board performance measure                                                                                          237.412;
(PERS)                          SECURITY employers who wish to                                                                                                                 evaluates this program.                                                                                                     Federal
                                          voluntarily join the Social                                                                                                                                                                                                                                      Regulatio
                                          Security Old Age and                                                                                                                                                                                                                                             ns, Title
                                          Survivorship Program.                                                                                                                                                                                                                                            20,
                                          Provides a pension benefit                                                                                                                                                                                                                                       404.1204
                                          to members upon retirement
                                          from public service for their
                                          lifetime, if so elected.




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                                                                                                                                                                                                                                                                                       DRAFT
                                                                                                  Governor's Principle                                                                                                                                                         Mandate Category              Mandate
                                                                                                                                                                                                                                                                        1         2        3                  d Legal
                                     Program        Program/Function (50           A       B        C                      E          F                                                                                                                               Debt     Federal Federal    4    State Referenc
Agency                      Comm       Title         WORDS OR LESS)               Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)            Performance Measure(s) Outcome                Evidence of Return/Outcomes           Service    Law     Option        Const      e
Public Utility Commission     5     Policy and An umbrella program                                                                    1      None                               N/A                                      Efficient administrative support to the
                                   Administratio composed of the                                                                                                                                                         Utility Program and the Residential
                                    n Program Commission Office and a                                                                                                                                                    Service Protection Fund Program within
                                                 number of divisions                                                                                                                                                     Legislatively Approved Budget
                                                 providing support to the                                                                                                                                                constraints.
                                                 public, the Utility Program
                                                 and RSPF.

Public Utility Commission    5      Policy and     Responsible for responding                                                          1                    12                  This is a new measure. The goal for      Reducing the average number of days it
                                   Administratio   to questions from                                                                                                            2007 is to have 80% of complaint         takes to complete an investigation will
                                         n         consumers about the utility                                                                                                  investigations completed in an average   increase the customers' satisfaction with
                                   Program/Co      industry and resolving                                                                                                       50 days of less.                         the handling of their complaint.
                                     nsumer        complaints.
                                    Protection
                                     Services




Public Utility Commission    5      Policy and      Responsible for responding                                                         1                    13                  This is a new measure to ensure that    Increased customer satisfaction with the
                                   Administratio   to questions from                                                                                                            customer's requests for investigations handling of complaints.
                                         n         consumers about the utility                                                                                                  are met timely. Our goal is to maintain
                                   Program/Co      industry and resolving                                                                                                       an average open case level of no more
                                     nsumer        complaints.                                                                                                                  than 400 cases carried over each
                                    Protection                                                                                                                                  month.
                                     Services




Revenue                      6                     Personal Income Tax -                             2                                 1     1: Dollars collected per revenue   1: 2003: $90,938 per agent. 2005         $9.5 Billion 03-05 GF revenue:
                                                   process and audit returns,                                                                agent per month. 4: PIT non-       target: $101,375. 4: 2003:62             compliance rate estimated to be 90%;
                                                   collect taxes, account for                                                                filer assessments issued per       assessments. 2005 target: 60. 5:         DOR revenue goal $250 M from
                                                   receipts                                                                                  employee per month. 5: PIT         2003:230 cases closed. 2005 target:      compliance efforts
                                                                                                                                             and Corp Tax cases closed per      249. 6:2003: 26 delinquent returns
                                                                                                                                             revenue agent per month.           filed. 2005 target: 23.
                                                                                                                                             6:Delinquent PIT returns filed
                                                                                                                                             per FE employee per month.

Revenue                      6                     Property Tax - appraise                           2                                 1     2: Percent of property taxes       2: 2003: 93.7% of taxes collected.       $6.7 Billion 03-05 local revenue. DOR                                         X     Article IX,
                                                   industrial and utility                                                                    collected per year. 10:Percent     2005 target: 93.4%. 10: 62% of maps      work directly affects $56 M of local                                                section 1,
                                                   properties, supervise local                                                               of Assessors' maps digitized.      digitized. 2005 target: 77%              revenue                                                                             Or Const
                                                   administration
Revenue                      6                     Tobacco Taxes - Cigarette                                                           1                                                                                 $528 Million 03-05 GF; OHP; local
                                                   and Other Tobacco                                                                                                                                                     revenue. DOR revenue goal $30 M from
                                                   Products - process and audit                                                                                                                                          compliance efforts
                                                   returns, collect taxes,
                                                   account for receipts
Revenue                      6                     Inheritance Tax - process                                                           1                                                                                 $84 Million 03-05 GF revenue
                                                   and audit returns, collect
                                                   taxes, account for receipts

Revenue                      6                     Other Agency Collections -                                                          1                                                                                 $54 Million 03-05 GF/ OF revenue
                                                   collect delinquent accounts
                                                   for 160 state agencies
Revenue                      6                     Timber Taxes - establish                                                            1                                                                                 $56 Million 03-05 local revenue
                                                   forestland values statewide;
                                                   process and audit returns,
                                                   collect taxes, distribute
                                                   receipts for small woodlands
                                                   and forest products harvest
                                                   tax
Revenue                      6                     9-1-1 Emergency Services -                                                          1                                                                                 $56 Million 03-05 local revenue
                                                   process and audit returns,
                                                   collect taxes, account for
                                                   receipts
Revenue                      6                     Transient Lodging Tax -                                                             1                                                                                 $10 Million 03-05 OF revenue
                                                   process and audit returns,
                                                   collect taxes, account for
                                                   receipts
Revenue                      6                     Hazardous Substance Fee -                                                           1                                                                                 $5.4 Million 03-05 OF revenue
                                                   process and audit returns,
                                                   collect taxes, account for
                                                   receipts
Revenue                      6                     Amusement Device Tax -                                                              1                                                                                 $3.7 Million 03-05 OF revenue
                                                   process payments from
                                                   State Lottery
Revenue                      6                     Petroleum Load Fee -                                                                1                                                                                 $2.6 Million 03-05 OF revenue
                                                   process payments, account
                                                   for receipts




                                                                                                                                  65010335-5935-47ba-9ff6-43236af69605.xls                                                                                                                                 Page 9
                                                                                                                                                                                                                                                                              DRAFT
                                                                                                 Governor's Principle                                                                                                                                                 Mandate Category              Mandate
                                                                                                                                                                                                                                                               1         2        3                  d Legal
                                  Program       Program/Function (50              A       B        C                      E          F                                                                                                                       Debt     Federal Federal    4    State Referenc
Agency                     Comm     Title         WORDS OR LESS)                 Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)           Performance Measure(s) Outcome          Evidence of Return/Outcomes          Service    Law     Option        Const      e
Revenue                      6               Transit District taxes -                                                                1                                                                             $368 Million 03-05 local revenue
                                             contracted service to Tri-Met
                                             and Lane Transit District.
                                             Process and audit returns,
                                             collect taxes, account for
                                             receipts
Revenue                     6                Corporate Excise Tax -                                 2                                 1     5: PIT and Corp Tax cases         5: 2003: 230 cases closed. 2005      $375 Million 03-05 GF revenue:
                                             process and audit returns,                                                                     closed per revenue agent per      target: 249.                         compliance rate estimated to be 85%;
                                             collect taxes, account for                                                                     month                                                                  DOR revenue goal $80 M from
                                             receipts                                                                                                                                                              compliance efforts

Revenue                     6                POP to Enhance Internal                                                                  1                                                                            Assure appropriate and necessary
                                             Audit Function                                                                                                                                                        internal controls in place
Revenue                     6                Elderly Rental                               2                                           1                                                                            $9 Million in payments
                                             Assistance/NPH - Distribute
                                             appropriated funds to low-
                                             income elderly renters and
                                             to counties to fund
                                             exemption for nonprofit
                                             homes for the elderly.

Revenue                     6                Senior Property Tax Deferral                 2                                           1                                                                            $26 Million in payments
                                             - self funded tax deferral
                                             program for low-income
                                             elderly homeowners. State
                                             pays property tax on behalf
                                             of eligible individuals, takes
                                             lien on property, taxes are
                                             repaid on sale of the home.

Secretary of State          7     Audits     Audit Division is auditing to                                                            1                                    35 Public Management - Auditing to make Dollar Savings per Dollar Spent on                                         X     Article VI,
                                  Division   protect the public interest                                                                                                      government more efficient.           Economy and Efficiency Audits Fy 2001-                                           Sec 2
                                             and improve Oregon                                                                                                                                                    02 - $10 Fy 2002-03 - $15 Fy 2003-04 -
                                             Government. The division is                                                                                                                                           $9.
                                             the only independent
                                             auditing organization with
                                             the authority and duty to
                                             review programs and
                                             agencies of all three
                                             branches of state
                                             government.
Secretary of State 16500    7                The Executive Office                                                                     1                                                                                                                                                       X
                                             coordinates policy
                                             development, strategic
                                             planning and legislative
                                             initiatives of the eight
                                             divisions of the agency and
                                             performs those duties not
                                             directly associated with
                                             those divisions. In addition
                                             staff serves as liaison with
                                             the State Land Board.
Secretary of State 16500    7                Elections Division mission is                                                            1                                                                                                                                                       X     Articles II
                                             to interpret, apply and                                                                                                                                                                                                                                and IV
                                             enforce        election    laws,
                                             provide election information
                                             to the public, and maintain
                                             all documents related to
                                             elections
Secretary of State 16500    7                Voter's      Pamphlets        are                                                        1
                                             prepared for all state-wide
                                             elections by the Elections
                                             Division. This pamphlet is
                                             mailed to each residence in
                                             the state.
Secretary of State 16500    7                Business Services Division is                                                            1
                                             one of three internal support
                                             divisions for the Agency. The
                                             function of the Business
                                             Services Division is to
                                             provide accounting, budget,
                                             purchasing,          contracting,
                                             cashiering, payroll, mail
                                             service, risk management
                                             services.




                                                                                                                                 65010335-5935-47ba-9ff6-43236af69605.xls                                                                                                                         Page 10
                                                                                                                                                                                                                                                                                   DRAFT
                                                                                               Governor's Principle                                                                                                                                                        Mandate Category              Mandate
                                                                                                                                                                                                                                                                    1         2        3                  d Legal
                                   Program        Program/Function (50          A       B        C                      E          F                                                                                                                              Debt     Federal Federal    4    State Referenc
Agency                     Comm      Title          WORDS OR LESS)             Educ   Health    Econ     D   Envir    Safety      Gov't         Performance Measure(s)       Performance Measure(s) Outcome              Evidence of Return/Outcomes             Service    Law     Option        Const      e
Secretary of State 16500    7                  Information Systems                                                                 1
                                               Divisions provides
                                               centralized technology
                                               services for the Agency. The
                                               division also provides
                                               database administration,
                                               standards administration,
                                               data management, project
                                               and contractor
                                               management, Internet
                                               development, and
                                               application development
                                               and maintenance.
Secretary of State 16500    7                  Human Resources Division                                                                   1
                                               provides advice and
                                               assistance in the
                                               interpretation and
                                               application of State and
                                               Federal laws and policies
                                               and Secretary of State
                                               policies and procedures,
                                               maintaining a complete and
                                               confidential personnel
                                               record system, and
                                               monitoring human resource
                                               management activities in the
                                               agency.
Secretary of State 16500    7                  Archives Division identifies,                                                        1
                                               preserves, and provides
                                               access to the permanently
                                               valuable records of Oregon
                                               government.
Secretary of State 16500    7                  The State Records Center                                                             1
                                               serves state agencies by
                                               providing low-cost, high-
                                               density storage for inactive
                                               records. The unit provides
                                               access to records as the
                                               agency that stored them
                                               requires. They also store
                                               230,000 rolls of security
                                               microfilm for state agencies
                                               and political subdivisions.

Secretary of State 16500    7                 Administrative Rules                                                                  1
                                              provides a state-wide
                                              centralized filing of all
                                              Agencies Administrative
                                              Rules. The unit publishes
                                              the Oregon Administrative
                                              Rules Compilation.
Secretary of State 16500    7                 The Oregon Blue Book is                                                               1
                                              also compiled, published
                                              and sold/distributed by the
                                              Archives Division.
State Library               7     Government The program provides                                                                   1         54300-01 54300-02 54300-03    (01) 17,453 research assistance          [We have not undertaken any                                                         N/A
                                   Research information and research                                                                          54300-04 54300-11             transactions for state agencies; (02)    comparison studies to similar programs in
                                      and     services to approximately                                                                                                     88% of state agency customers rate       other state library agencies.]
                                   Electronic 27,000 state employees in                                                                                                     service "very good" or "excellent;" (03)
                                   Services all branches of state                                                                                                           15% of state agency employees
                                              government. Information is                                                                                                    registered to use SmartORgov; (04)
                                              provided in-person, by                                                                                                        316 average daily visits to SmartORgov
                                              phone or email, or by using                                                                                                   by state agencies; (11) 1,185 average
                                              the State Library's website                                                                                                   daily visits to FindOR search engine on
                                              which contains a wealth of                                                                                                    Oregon.gov.
                                              databases and other
                                              information resources.

Bureau of Labor &           5         TA       Technical Assistance &                             1                                 2         Agency Performance Measures Promote and increase compliance with Support to Oregon employers and
Industries                                     Education to Employers                                                                         15 - 16                     all employment, housing and public   workers through increased compliance
                                               provides Oregon employers                                                                                                  accommodation laws through           with state and federal employment laws .
                                               with education and                                                                                                         expanded educational efforts to our
                                               information on Oregon's                                                                                                    business and labor communities
                                               employment laws related to                                                                                                 throughout the state.
                                               civil rights and pay and
                                               working conditions.




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                                                                                                    Governor's Principle
                                                                                                                                                                                                                                                                                           DRAFT
                                                                                                                                                                                                                                                                                   Mandate Category           Mandate
                                                                                                                                                                                                                                                                            1         2        3               d Legal
                                   Program       Program/Function (50                A       B        C                      E          F                                                                                                                                 Debt     Federal Federal    4 State Referenc
Agency                     Comm      Title         WORDS OR LESS)                   Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)       Performance Measure(s) Outcome                   Evidence of Return/Outcomes               Service    Law     Option     Const      e
Construction Contractors     7      Dispute   -- Resolves 2,000 two-party                              1                                2      91500-05, 91500-07, 91500-08 91500-05: The percent of licensed
Board                              Resolution disputes/year involving                                                                                                       contractors operating in Oregon that
                                              breach of contract/improper                                                                                                   fail to pay agency final orders for
                                              work.                                                                                                                         monetary damages to consumers has
                                              -- Resolves 1,000 two-party                                                                                                   decreased over the last year from .71
                                              disputes/year involving                                                                                                       percent in 2003 to .65 percent in 2004.
                                              business to business
                                              transactions.                                                                                                                    91500-07: The average days to issue
                                              -- Disputes settled out of                                                                                                       a dispute resolution final order steadily
                                              court system.                                                                                                                    decreased from 197 days in 2000 to
                                              -- Provides for recovery of                                                                                                      133 days in 2003; 2004 statistics
                                              monetary damages.                                                                                                                demonstrate a slight increase up to
                                              -- 1,500 final orders/year                                                                                                       139 days.
                                              requiring contractor pay
                                              damages.                                                                                                                         91500-08: The percentage of
                                              --Contractor's bond pays if                                                                                                      Oregonians who perceive the agency's
                                              contractor doesn't.                                                                                                              dispute resolution process to be fair
                                              -- Company owners can't                                                                                                          and impartial has remained high,
                                              start new construction                                                                                                           increasing slightly from 74 percent in
                                              business until past debts                                                                                                        2003 to 80 percent in 2004.
                                              paid.

Construction Contractors    7     Enforcement -- Enforces laws relating to                             1                     1           2     91500-04, 91500-06              91500-04: The percent of licensed
Board                                         contractor licensing and                                                                                                         contractors operating in Oregon that
                                              business practices                                                                                                               failed to pay agency final orders for
                                              -- Issues Formal                                                                                                                 monetary damages to consumers has
                                              administrative warnings, Civil                                                                                                   decreased over the last year from .71
                                              penalties, License                                                                                                               percent in 2003 to .65 percent in 2004.
                                              suspensions/revocations
                                              -- Special Investigations Unit                                                                                                   91500-06: The average number of
                                              addresses serious cases of                                                                                                       days to close an enforcement file has
                                              construction fraud, theft, and                                                                                                   steadily decreased from 80 days in
                                              Unlawful Trade Practice Act                                                                                                      2000 to 57 days in 2003; 2004 showed
                                              (UTAH) violations.                                                                                                               a significant increase up to 72 days due
                                              -- SUIT works with Dept of                                                                                                       in part to staffing issues.
                                              Justice and local law
                                              enforcement agencies to
                                              punish/deter Unlawful
                                              conduct.

Construction Contractors    7      Licensing      -- Process licenses for new                          1                                 2     91500-09                        91500-09: The percent of contractors
Board                                             and renewing contractors.                                                                                                    satisfied with the manner in which the
                                                  -- Ensures some contractor                                                                                                   agency processed their license and
                                                  financial                                                                                                                    renewal has remained very high, but
                                                  accountability/redress for                                                                                                   has slightly decreased from 94 percent
                                                  persons harmed by                                                                                                            in 2003 to 93 percent in 2004.
                                                  contractors.
                                                  -- 42,000 licensed
                                                  contractors.
                                                  -- Licensed contractors have
                                                  posted a surety bond, liability
                                                  and property damage
                                                  insurance.
                                                  -- Must complete 16 hours
                                                  of education on construction
                                                  laws and rules and must
                                                  pass a business test.

Counselors and              7      Consumer       Enforcement of Board                       1                                           2     108-02, 03                      Timely complaint resolution and             Analysis of complaint statistics is derived                                        ORS 675,
Therapists, Board of               Protection /   statues and rules governing                                                                                                  enforcement targets two measures:           from the OBLPCT's licensing & complaint                                            ORS 676
Licensed Professional             Enforcement     ethical issues for licensees                                                                                                 PM 02 -- % of complaints presented to       database reports. Major progress has
                                      and         and title use issues for                                                                                                     the Board within 90 days of receipt of      been made in average of all complaint
                                  Compliance      unlicensed professionals.                                                                                                    complaint.                                  resolution
                                                                                                                                                                               PM 03 -- % of disciplinary actions
                                                                                                                                                                               reported to the National Data Bank as
                                                                                                                                                                               required.




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                                                                                                    Governor's Principle                                                                                                                                                                         Mandate Category           Mandate
                                                                                                                                                                                                                                                                                          1         2        3               d Legal
                                  Program              Program/Function (50          A       B        C                      E          F                                                                                                                                               Debt     Federal Federal    4 State Referenc
Agency                    Comm       Title                WORDS OR LESS)            Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)           Performance Measure(s) Outcome                         Evidence of Return/Outcomes                   Service    Law     Option     Const      e
Counselors and              7     Licensing,        Evaluate and process                     1                                          2      108-01, -04, -05                 PM 01 -- % of Continue Education                    The Board audtis 10% of licensees                                                       ORS 675
Therapists, Board of             Examination        approx. 500 applications and                                                                                                audits completed within 60 days.                    randomly for CE compliance every other
Licesned Professional                and            registered interns annually;                                                                                                PM 04 -- % of applicants, interns and               year. Compliance was 98% in 2002 &
                                  Education         process approx 1800                                                                                                         licensees who rate website content                  100% 2004. The Board has conducted
                                                    licensee and intern renewals                                                                                                positively.                                         CE audits since 1993 with compliance
                                                    annually with bienial CE                                                                                                    PM 05 -- % of applicants, interns and               averaging 95%. Assistance from Oregon
                                                    audits; rule review to                                                                                                      licensees who rate staff contacts                   graduate schools, state & national
                                                    streamline requirements and                                                                                                 positively.                                         professional organizations & the Board's
                                                    maintain a high standard for                                                                                                                                                    agressive outreach have contributed to
                                                    licensure; create website                                                                                                                                                       licensee compliance.
                                                    information and
                                                    standardized material to
                                                    facilitate application and
                                                    registration.




Criminal Justice           3       Sentencing/      Improve efficiency and                                                   1           2     Agency #3. Number of             The legislature adopted substantial parts of four of Staff review of disposition of recommendations.                                   X     Article XV,
Commission 21300                 Criminal Justice   effectiveness of criminal and                                                              recommendations from public      the seven recommendations in the CJC 2001                                                                                                    Section 10.
                                     Policy.                                                                                                                                    Public Safety Plan. CJC recommendations in
                                                    juvenile justice system by                                                                 safety plan that were adopted    2005-07 will be submitted as part of the
                                                    developing sentencing                                                                      or implemented                   Governor's current public safety review process.
                                                    procedures and policies,
                                                    developing statewide public
                                                    safety policy and long-range
                                                    plan, monitoring asset
                                                    forfeiture, analyzing justice
                                                    data and conducting
                                                    research, monitoring early
                                                    disposition programs, and
                                                    analyzing corrections impact
                                                    of crime-related legislation.

Criminal Justice           3     Sentencing/        Improve efficiency and                                                   1           2     Agency #5. Number of website The number of hits increased from         Staff review of agency website activity.
Commission 21300                  Criminal          effectiveness of criminal and                                                              hits to access agency reports or about 29,000 in 2001 to about 115,000
                                   Justice          juvenile justice system by                                                                 data.                            in 2003.
                                   Policy           developing sentencing
                                                    procedures and policies,
                                                    developing statewide public
                                                    safety policy and long-range
                                                    plan, monitoring asset
                                                    forfeiture, analyzing justice
                                                    data and conducting
                                                    research, monitoring early
                                                    disposition programs, and
                                                    analyzing corrections impact
                                                    of crime-related legislation.

Criminal Justice           3     Sentencing/        Improve efficiency and                                                   1           2     Agency #4. Percent of            Survey instrument not yet developed.                N/A
Commission 21300                  Criminal          effectiveness of criminal and                                                              surveyed customers rating
                                   Justice          juvenile justice system by                                                                 agency assistance good or
                                   Policy           developing sentencing                                                                      excellent
                                                    procedures and policies,
                                                    developing statewide public
                                                    safety policy and long-range
                                                    plan, monitoring asset
                                                    forfeiture, analyzing justice
                                                    data and conducting
                                                    research, monitoring early
                                                    disposition programs, and
                                                    analyzing corrections impact
                                                    of crime-related legislation.

Department of              6       Health   To identify, evaluate, and                       1                                           2     DAS Goal #16: Provide high       Currently Health Resources                          Through this work it is envisioned that the                             X                As part of
Administrative Services           Resources recommend which strategic                                                                          quality benefits at affordable   Commission has reviewed 12 drug                     legislature will be able to bring equity to                                              Oregon's
                                 Commission options regarding the use                                                                          cost for employees and state     classes and has 42% compliance to                   the levels of reimbursement for Oregon                                                   Medicaid
                                            of pharmaceutical drugs are                                                                                                         the Oregon health Plan Prescription                 Health Plan services to the providers of                                                 waiver,
                                            appropriate for the State to                                                                                                        Drug Plan.                                          the various healthcare sectors. Increases                                                OHPR
                                            pursue. These options                                                                                                                                                                   in provider enrollment and satisfaction                                                  receives
                                            should take into                                                                                                                                                                        would be viewed as a positive outcome of                                                 federal
                                            consideration balance                                                                                                                                                                   this work should the legislature choose to                                               matching
                                            between cost of providing                                                                                                                                                               use it.                                                                                  funds for
                                            health care and                                                                                                                                                                                                                                                                  Oregon
                                            opportunities to improve                                                                                                                                                                                                                                                         Health
                                            health care.                                                                                                                                                                                                                                                                     Plan
                                                                                                                                                                                                                                                                                                                             policy
                                                                                                                                                                                                                                                                                                                             work .




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                                                                                                    Governor's Principle                                                                                                                                                               Mandate Category            Mandate
                                                                                                                                                                                                                                                                                1         2        3               d Legal
                                     Program          Program/Function (50           A       B        C                      E          F                                                                                                                                     Debt     Federal Federal    4 State Referenc
Agency                       Comm      Title            WORDS OR LESS)              Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)               Performance Measure(s) Outcome                Evidence of Return/Outcomes              Service    Law     Option     Const       e
Department of                  6     Office of     Works to achieve universal                1                                          2      DAS Goal #16: Provide high         -                                            Benefits include better health insurance                            X              As part of
Administrative Services               Health       access to an adequate level                                                                 quality benefits at affordable                                                  coverage, prenatal care, immunization                                              Oregon's
                                      Policy &     of high quality health care at                                                              cost for employees and state                                                    rates, and overall health status for more                                          Medicaid
                                     Research      an affordable cost for                                                                                                                                                      Oregonians                                                                         waiver,
                                                   Oregonians                                                                                                                                                                                                                                                     OHPR
                                                                                                                                                                                                                                                                                                                  receives
                                                                                                                                                                                                                                                                                                                  federal
                                                                                                                                                                                                                                                                                                                  matching
                                                                                                                                                                                                                                                                                                                  funds for
                                                                                                                                                                                                                                                                                                                  Oregon
                                                                                                                                                                                                                                                                                                                  Health
                                                                                                                                                                                                                                                                                                                  Plan
                                                                                                                                                                                                                                                                                                                  policy
                                                                                                                                                                                                                                                                                                                  work .
Department of Consumer        5       Office of Coordinates statewide                                  1                                 2                                                                                     Over 230 streamlining projects underway
and Business Services                Regulatory efforts to streamline                                                                                                                                                          at 40 state agencies. Over 100 customer
                                    Streamlining business regulation. Created                                                                                                                                                  satisfaction improvement projects
                                                 by Executive Order                                                                                                                                                            underway at 12 largest regulatory
                                                                                                                                                                                                                               agencies. Projects implemented to-date
                                                                                                                                                                                                                               have saved businesses over 250,000
                                                                                                                                                                                                                               sheets of paperwork per year.

Department of Education       1     Department Provides leadership and               1                                                   2                                                                                                                                                                         ORS
                                    of Education accountability for Oregon's                                                                                                                                                                                                                                       326.111
                                     Operations investment in public
                                                  education.
Department of Education       1        Dept. of   This policy package aligns         1                                                   2                                                                                                                                                                         ORS
                                     Education agency funding and position                                                                                                                                                                                                                                         326.111
                                    Reorganizati authority following a
                                         on       reorganization implemented
                                                  in April 2004.
Department of Human           2      Center for The Center is responsible                    1                                           2                                        Meet more than 95% of National               21 standards set by National Center for                            X                ORS
Services, Health Services,             Health     for registering, certifying,                                                                                                    Center for Health Statistics standards       Health Statistics related to timeliness and                                         432.005-
Public Health Leadership,            Statistics - amending, storing, and                                                                                                          for data quality and timeliness;             data quality of the birth, death, and fetal                                         995
Oversight and Quality                   Vital     issuing all Oregon vital                                                                                                        Complete 85% or more of vital records        death files; Dates when orders are
Assurance                             Records records. The Center for                                                                                                             orders within 5 business days of             received are compared to the dates the
                                                  Health Statistics also                                                                                                          receipt. 2003 NCHS standards: Met 2          orders are completed. Percentages are
                                                  amends records to establish                                                                                                     standards, exceeded 15 standards,            calculated monthly based on a random
                                                  paternity, as well as                                                                                                           and ranked outstanding on 4                  sample of orders.
                                                  processing adoptions and                                                                                                        standards:
                                                  corrections. The Center is                                                                                                      2003 approximately 88% orders were
                                                  also responsible for                                                                                                            filled within 5 days.
                                                  compiling and analyzing the
                                                  data from vital records, and
                                                  maintaining the adult and
                                                  youth risk behavior surveys.




Department of Justice         3         Civil      Charitable Activities                               1                                 2     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                                    Enforcement    supervises and regulates the                                                                cases in which the state's         91%; 137-2: The PM, for which we are         through an internal system called "Matter
                                    - Charitable   activities of charities and                                                                 position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                      Activities   other nonprofit organizations                                                               (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4. Data for PM
                                                   conducting activities in                                                                    resolved through settlement),      working with the Progress Board to           137-6 is collected through the Charitable
                                                   Oregon. The Section also                                                                    137-6 (Percentage of timely        alter the PM; 137-6: Target is 79%,          Activities Section Database.
                                                   regulates charitable gaming                                                                 and complete charities' reports    agency is at 68%.
                                                   such as raffles and bingo.                                                                  submitted relative to total
                                                                                                                                               charities registered.)
Department of Justice         3       General      General Counsel Attorneys                                                 1           2     137-1 (Percentage of legal         137-1: Target is 92%, agency is at           The Department tracks information
                                     Counsel -     work with state agencies                                                                    cases in which the state's         91%; 137-2: The PM, for which we are         through an internal system called "Matter
                                    Government     providing oral and written                                                                  position is upheld.), 137-2        just now collecting data, is too inclusive   Management," which provides the data
                                     Services      advice, representing the                                                                    (Percentage of litigation          of the Department's Divisions. We are        for PM 137-1, 137-2, 137-4. Data for PM
                                                   agency in administrative                                                                    resolved through settlement),      working with the Progress Board to           137-7 is obtained through a survey sent
                                                   hearings and addressing                                                                     137-7 (Percentage of state         alter the PM.; 137-7: Target is 90%,         annually to all state agencies.
                                                   any other legal questions                                                                   agencies responding that rank      agency is at 94%
                                                   within the agency.                                                                          the quality of legal services as
                                                   Government Services                                                                         good to excellent)
                                                   advises agencies that deliver
                                                   services to the government,
                                                   the Section also advices the
                                                   Oregon State Police.




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                                                                                                          Governor's Principle                                                                                                                                                                                        Mandate Category              Mandate
                                                                                                                                                                                                                                                                                                               1         2        3                  d Legal
                                  Program             Program/Function (50                 A       B        C                      E          F                                                                                                                                                              Debt     Federal Federal    4    State Referenc
Agency                    Comm      Title               WORDS OR LESS)                    Educ   Health    Econ     D   Envir    Safety      Gov't      Performance Measure(s)                    Performance Measure(s) Outcome                            Evidence of Return/Outcomes                     Service    Law     Option        Const      e
Department of Justice       3      General         General Counsel Attorneys                       1                                          2      137-1 (Percentage of legal                 137-1: Target is 92%, agency is at                     The Department tracks information
                                  Counsel -        work with state agencies                                                                          cases in which the state's                 91%; 137-2: The PM, for which we are                   through an internal system called "Matter
                                   Human           providing oral and written                                                                        position is upheld.), 137-2                just now collecting data, is too inclusive             Management," which provides the data
                                  Services         advice, representing the                                                                          (Percentage of litigation                  of the Department's Divisions. We are                  for PM 137-1, 137-2, 137-4. Data for PM
                                                   agency in administrative                                                                          resolved through settlement),              working with the Progress Board to                     137-7 is obtained through a survey sent
                                                   hearings and addressing                                                                           137-5 (Percent of legal billing            alter the PM.; 137-7: Target is 90%,                   annually to all state agencies.
                                                   any other legal questions                                                                         receivables collected within 30            agency is at 94%
                                                   within the agency. Human                                                                          days) 137-7 (Percentage of
                                                   Services advises state                                                                            state agencies responding that
                                                   agencies that help preserve                                                                       rank the quality of legal services
                                                   Oregonians' basic health                                                                          as good to excellent)
                                                   and daily needs.
Department of Justice      3        General        General Counsel Attorneys work                            1                                 2     137-1 (Percentage of legal cases in          137-1: Target is 92%, agency is at 91%; 137-2:       The Department tracks information through an
                                 Counsel - Labor   with state agencies providing oral                                                                which the state's position is upheld.), 137- The PM, for which we are just now collecting data,   internal system called "Matter Management," which
                                      and          and written advice, representing the                                                              2 (Percentage of litigation resolved         is too inclusive of the Department's Divisions. We   provides the data for PM 137-1, 137-2, 137-4. Data
                                  Employment       agency in administrative hearings                                                                 through settlement), 137-7 (Percentage are working with the Progress Board to alter the           for PM 137-7 is obtained through a survey sent
                                                   and addressing any other legal                                                                    of state agencies responding that rank       PM.; 137-7: Target is 90%, agency is at 94%          annually to all state agencies.
                                                   questions within the agency.                                                                      the quality of legal services as good to
                                                   Attorneys in Labor and Employment                                                                 excellent)
                                                   advise state agencies about complex
                                                   labor issues including terminations
                                                   and disciplinary actions.



Department of Justice      3       General         General Counsel Attorneys                                 1                                 2     137-1 (Percentage of legal                 137-1: Target is 92%, agency is at                     The Department tracks information
                                  Counsel -        work with state agencies                                                                          cases in which the state's                 91%; 137-2: The PM, for which we are                   through an internal system called "Matter
                                   Tax and         providing oral and written                                                                        position is upheld.), 137-2                just now collecting data, is too inclusive             Management," which provides the data
                                   Finance         advice, representing the                                                                          (Percentage of litigation                  of the Department's Divisions. We are                  for PM 137-1, 137-2, 137-4. Data for PM
                                                   agency in administrative                                                                          resolved through settlement),              working with the Progress Board to                     137-7 is obtained through a survey sent
                                                   hearings and addressing                                                                           137-7 (Percentage of state                 alter the PM.; 137-7: Target is 90%,                   annually to all state agencies.
                                                   any other legal questions                                                                         agencies responding that rank              agency is at 94%
                                                   within the agency. The                                                                            the quality of legal services as
                                                   Division's tax attorneys work                                                                     good to excellent)
                                                   with Revenue and Treasury
                                                   to clarify complex law
                                                   related to taxes, bonding
                                                   and other financial matters.

Department of Justice      3       General    General Counsel Attorneys                                      1                                 2     137-1 (Percentage of legal                 137-1: See above; 137-2: The PM, for                   The Department tracks information
                                  Counsel - work with state agencies                                                                                 cases in which the state's                 which we are just now collecting data,                 through an internal system called "Matter
                                 Transactions providing oral and written                                                                             position is upheld.), 137-2                is too inclusive of the Department's                   Management," which provides the data
                                              advice, representing the                                                                               (Percentage of litigation                  Divisions. We are working with the                     for PM 137-1, 137-2, 137-4. Data for PM
                                              agency in administrative                                                                               resolved through settlement),              Progress Board to alter the PM; 137-7:                 137-7 is obtained through a survey sent
                                              hearings and addressing                                                                                137-4 (Average time from                   Target is 90%, agency is at 94%                        annually to all state agencies.
                                              any other legal questions                                                                              receipt of contracting document
                                              within the agency.                                                                                     to first substantive response to
                                              Transactions attorneys                                                                                 agency.), 137-7 (Percentage of
                                              review most contracts for                                                                              state agencies responding that
                                              state agencies, ensuring                                                                               rank the quality of legal services
                                              they are legally sufficient                                                                            as good to excellent)
                                              and reasonably protect the
                                              state against lawsuit or
                                              breech.
Disabilities Commission    2        Client    Federally mandated                                   1                                           2     405000-4                                   Due to reduced funding and capacity                    For all programs we send out satisfaction                                 X                  Section
                                  Assistance program to advise and                                                                                                                              we have not yet completed the                          surveys to both internal and external                                                        112
                                   Program inform clients, applicants,                                                                                                                          evaluations surveys to evaluate                        users. Results are compiled and                                                              Rehabilita
                                              and individuals with                                                                                                                              performance                                            presented to the Commission at the                                                           tion Act
                                              disabilities of all services                                                                                                                                                                             annual meeting and reviewed to                                                               1973
                                              and benefits available to                                                                                                                                                                                determine need for changes of focus,                                                         Amended
                                              them under the                                                                                                                                                                                           staffing etc.                                                                                .
                                              Rehabilitation Act of 1973
                                              and ensures the protection
                                              of their rights in connection
                                              with those services and
                                              benefits.




Employment Department      5     Administrativ Administrative Hearings -                                     1                                 2     9. Lower Authority Appeals      9. % of cases requesting a hearing that Disputes between citizens and
                                  e Hearings provides an independent                                                                                 Timeliness, 10. Lower Authority are heard or are otherwise resolved     businesses with state agencies are
                                               and impartial forum for                                                                               Appeals Quality.                within 30 days of the date of request,  resolved.
                                               citizens and businesses to                                                                                                            10. % of hearings that meet a standard
                                               adjudicate their disputes with                                                                                                        of quality.
                                               state agencies




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                                                                                                           Governor's Principle                                                                                                                                                                                   Mandate Category              Mandate
                                                                                                                                                                                                                                                                                                           1         2        3                  d Legal
                                Program            Program/Function (50                 A       B            C                      E              F                                                                                                                                                     Debt     Federal Federal    4    State Referenc
Agency                  Comm      Title             WORDS OR LESS)                     Educ   Health        Econ     D   Envir    Safety          Gov't        Performance Measure(s)          Performance Measure(s) Outcome                            Evidence of Return/Outcomes                    Service    Law     Option        Const      e
Governor's Office        6     Arrest & Return Provide criminal extradition services                                                       1              2 121-01 No. of extradition         Experience for the period of July 1, 2003 to March   Oregon is one of approximately 10 states which
                                               to all law enforcement agencies in                                                                           returns completed                 31, 2004:           121-01 1,013                     funds extraditions as a statewide network. In the
                                               Oregon                                                                                                                                         121-02 92%                                           remaining states the funding is provided by the
                                                                                                                                                            121-02 Percent of times shuttle   121-03 36                                            requesting county or is a combination of state and
                                                                                                                                                            transport used                    121-04 43                                            county funds.
                                                                                                                                                            121-03 No. of nonshuttle          121-05 $111.98
                                                                                                                                                            returns via US Marshal            121-06 44.6%
                                                                                                                                                            121-04 No. of nonshuttle
                                                                                                                                                            returns other than by US
                                                                                                                                                            Marshal
                                                                                                                                                            121-05 Average cost per
                                                                                                                                                            extradition return
                                                                                                                                                            121-06 Percent of formal
                                                                                                                                                            renditions processed within 7
                                                                                                                                                            days

Mortuary and Cemetery    7                      For budget purposes, the Board is                      1                                            2       01                                The Board is meeting performance measure             Historic data from a licensing data base and
Board                                           considered a single program unit.                                                                           02                                targets with respect to background investigation     enforcement activity logs.
                                                For practical purposes, the Board's                                                                                                           and licensing. Due to a revenue shortfall, staff
                                                principal functions are applicant
                                                                                                                                                            03                                reduction and staff turnover, the Board does not
                                                background investigation, licensing,                                                                        04                                expect to meet performance targets for facility
                                                facility inspection, complaint                                                                                                                inspection and complaint investigation.
                                                investigation and general
                                                enforcement of death care
                                                regulations.




Oregon Department of     4        Animal        Bioterrorism Coordinator -                                                          1               2                                         Supports the Agency Mission to Ensure Statewide integrated emergency
Agriculture                     Health and      Policy Package 205. This                                                                                                                      Food Safety and Consumer Protection, response system.
                                 Livestock      position supports the                                                                                                                         to Protect Agricultural Natural
                               Identification   coordination of the agencies                                                                                                                  Resources and to Promote Economic
                                   /Plant       emergency prepardness                                                                                                                         development in the Agricultural
                                 Division/      and bio-terrorism                                                                                                                             Industry; OBM-67, 69
                               Food Safety      coordination. ODA is a first
                                  Division      responder in the case of an
                                                animal disease outbreak.

Oregon Department of     5       Aircraft   Register pilots, aircraft and                                                1                          2                                                                                              Evaluation of the program is based on
Aviation                       Registration aircraft dealers annually.                                                                                                                                                                             management oversight; financial reports
                                                                                                                                                                                                                                                   and data tracking.

Oregon Department of     5      Insurance       Processes accident reports;                                   1                                     2
Transportation                      and         enters information into a
                                 Financial      database on proof of and
                               Responsibilit    cancellation of liability
                                 y - Driver     insurance for Oregon
                                and Motor       drivers; randomly samples
                                  Vehicle       Oregon drivers for proof of
                                 Services       liability insurance; and
                                                manages a computerized
                                                record system of automobile
                                                insurance coverage
                                                information accessible to
                                                law enforcement 24-7.

Oregon Department of     5        Motor      Verifies the accuracy of                                         1                                     2                                                                                              The amount of weight-mile taxes
Transportation                 Carrier Audit weight-mile tax reports and                                                                                                                                                                           collected through audits of motor carriers
                                             payments made by all                                                                                                                                                                                  operating in Oregon. An average of
                                             truckers operating in                                                                                                                                                                                 $403,795 in weight mile tax was
                                             Oregon; and checks the                                                                                                                                                                                recovered through audit in each month of
                                             records of Oregon-based                                                                                                                                                                               the first quarter of 2004.
                                             truckers that operate in
                                             other states and provinces to
                                             verify payments of
                                             registration fees and fuel
                                             taxes owed to the
                                             jurisdictions.




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                                                                                                                                                                                                                                                                                  DRAFT



                                                                                               Governor's Principle                                                                                                                                                       Mandate Category              Mandate
                                                                                                                                                                                                                                                                   1         2        3                  d Legal
                                  Program          Program/Function (50         A       B        C                      E          F                                                                                                                             Debt     Federal Federal    4    State Referenc
Agency                    Comm       Title           WORDS OR LESS)            Educ   Health    Econ     D   Envir    Safety      Gov't     Performance Measure(s)          Performance Measure(s) Outcome                Evidence of Return/Outcomes           Service    Law     Option        Const      e
Oregon Health Licensing     7      Oregon       The Oregon Health                       1                                          2      831-001                         831-001: Resolved 99 percent of            Performance outcomes are evaluated                     X                           Federal
Office                             Health       Licensing Office is an                                                                    831-002                         contested case actions through             based on how well they meet or exceed                                              Regulatio
                                  Licensing     independent, "one-stop"                                                                   831-003                         informal resolution.                       stated goals in the agency's mission                                               ns:
                                    Office      consumer protection agency                                                                831-004                         831-002: Investigated 81 percent of        statement. Criteria used are based on
                                                providing centralized                                                                     831-005                         "critical" status complaints (unlicensed   those of the Oregon Progress Board                                                 Hearing
                                                regulatory oversight for                                                                  831-006                         activity and high-risk health issues)      regarding performance measures and                                                 Aids
                                                multiple citizens' boards,                                                                                                within one week of receipt.                are determined based on how well the                                               Title 15 >
                                                advisory councils and                                                                                                     831-003: Responded to or initiated         performance measure "tells the story" of                                           Chapter 2
                                                licensing programs of health                                                                                              more than 45,000 customer contacts         the agency's mission, activities and                                               >
                                                and related professions.                                                                                                  via telephone, information requests,       accomplishments.                                                                   Subchapt
                                                                                                                                                                          outreach, training forums and                                                                                                 er I >
                                                The boards and councils                                                                                                   continuing education presentations.                                                                                           Sections
                                                under the agency's                                                                                                        831-004: Involved 178 stakeholders in                                                                                         52, 53,
                                                administration set                                                                                                        meetings for legislation and                                                                                                  54, 55
                                                educational and                                                                                                           rulemaking, board and committee                                                                                               (Federal
                                                professional scope of                                                                                                     meetings, fact-finding and policy                                                                                             Trade
                                                practice requirements but                                                                                                 formulation.                                                                                                                  Commissi
                                                are not responsible for                                                                                                   831-005: Removed articial barriers to                                                                                         on re:
                                                central agency operations                                                                                                 licensure through licensing reciprocity                                                                                       false
                                                and management.                                                                                                           with other states for 10 percent of HLO-                                                                                      advertisin
                                                                                                                                                                          regulated professions.                                                                                                        g)
                                                                                                                                                                          831-005: Received a rating of                                                                                                 Title 21 >
                                                                                                                                                                          satisfactory or better on 45 percent of                                                                                       Chapter 1
                                                                                                                                                                          customer service surveys completed.                                                                                           > Part
                                                                                                                                                                                                                                                                                                        801, 803,
                                                                                                                                                                                                                                                                                                        806, 807,
                                                                                                                                                                                                                                                                                                        808, 810,
                                                                                                                                                                                                                                                                                                        814, 820,
                                                                                                                                                                                                                                                                                                        821, 860
                                                                                                                                                                                                                                                                                                        (Food &
                                                                                                                                                                                                                                                                                                        Drug
                                                                                                                                                                                                                                                                                                        Administr
                                                                                                                                                                                                                                                                                                        ation -
Oregon State Fair and      5       Capital    Capital Construction                                1                                 2     Goal #1, 2, 3: See Operations, See Operations, Fair and Exposition         See above
Exposition Center                Construbtion                                                                                             Fair and Exposition            Performance Measures listed above.
                                                                                                                                          Performances listed above.




Oregon State Fair and      5     Debt Service Debt Service                                        1                                 2     N/A                             N/A                                        N/A                                          X                                     $2,045,00
Exposition Center                                                                                                                                                                                                                                                                                       0 OF;
                                                                                                                                                                                                                                                                                                        10/2006;
                                                                                                                                                                                                                                                                                                        $12,231,3
                                                                                                                                                                                                                                                                                                        00 LF;
                                                                                                                                                                                                                                                                                                        4/2018
Oregon Student             1     OFFICE OF      The Office of Degree            1                                                   2
Assistance Commission             DEGREE        Authorization evaluates new
                                 AUTHORIZ       programs being considered
                                  ATION --      by public postsecondary
                                   Adverse      institutions to determine if
                                    impact      they adversely impact
                                 determinatio   current programs that are
                                      ns        being provided by private
                                                postsecondary educational
                                                institutions.




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Services
Direct/Ind
   irect         Service Provider              Costs vs. Benefits (ROI)                     # Citizens Affected                                              Comments
  Direct                              The costs of the program goes to the         6000 people are affected Directly      ORS 673.615. The compliance program is essential to the success of the
                                      heart of the Agency's mission to protect     each year through the completion       agency. The program is designed to eliminate unlicensed tax preparation
                                      the public. The cost of the program is       of the complaint process. These        while insuring that licensees are ethical in their activities. The cost of the
                                      outweighed by the benefit to the citizens    citizens are directly affected by      program is partially offset by the collection of civil penalties assessed and
                                      of Oregon. The program insures that          unethical tax preparation. All         collected.
                                      Tax Professionals are ethical in their       citizens benefit by insuring the tax
                                      activities and unlicensed, unethical         professions in Oregon are ethical
                                      people are not allowed to operate in         in their activities and unethical
                                      Oregon. Collections of civil penalties       unlicensed tax preparers are not
                                      help offset part of the costs of the         allowed to operate in Oregon.
                                      program.




  Direct                              The education program is funded              1300 Oregonians directly              ORS 673.615. The examination and education program goes to the heart of
                                      through its fees charged for                 impacted by taking the Board's        the Agency's mission of insuring Oregon tax professionals are competent in
                                      examinations. The costs are outweighed       Examinations, 4000 licensees          their activities.
                                      by the benefits of this program to insure    directly impacted by continuing
                                      competent tax professionals. The             education program.600,000
                                      benefits are preventing incorrect returns    indirectly impacted by using the
                                      prepared for and filed by Oregonians.        agency's licensees, all citizens
                                                                                   benefit indirectly by benefiting from
                                                                                   correct tax being paid to the State
                                                                                   to funds its programs




  Direct                             The Costs of the Agency are offset by         600,000 citizens directly impacted ORS 673.615. The administrative program is the agency program the steer
                                     correct tax returns being filed with the      by using the service of the         the direction of the agency. It is comprised of the Executive Director, Board
                                     Department of Revenue. Tax returns            agency's licensees, all citizens    members and an Executive Assistant.
                                     prepared by licensed tax professionals        indirectly by benefiting from
                                     have a much lower error rate than             correct tax being paid to the state
                                     returns without the help of a tax             to fund programs for all
                                     professional. This lower the cost of          Oregonians. 4000 licensees
                                     processing the returns for DOR and            directly benefit from the
                                     lowers the cost of auditing. The Agency       efficiencies of licensing in-house.
                                     licensing program has prevents many
                                     costs of the citizens by insuring their tax
                                     returns are prepared correctly. The
                                     citizens pay no fee for this protection.
                                     The fees are paid by the Agency's
                                     licensees.
  Both.      Agency staff collects   Helps police agencies provide effective,      Indirectly affects all persons
             and analyzes data.      accepted services; increases public           stopped by police in Oregon (data
             Community assistance is confidence in propriety of police actions.    on 600,000 stops was reported to
             provided by contractor. Reduces need for remedial actions             the committee by the small
                                     if/when incident occurs, including incident   number of Oregon law
                                     review by government agencies and             enforcement agencies that record
                                     possible lawsuits against law                 and report this data).
                                     enforcement officers and agencies.

    D        -                        -                                            Budget information is used by          ORS 291; 2005-07 POP would continue development of the budget
                                                                                   Governor and staff and all 90          reporting system, ORBITS
                                                                                   Legislators and their staff




                                                                           65010335-5935-47ba-9ff6-43236af69605.xls                                                                                           Page 18
                                                                                                                                                                                      DRAFT
Services
Direct/Ind
   irect       Service Provider      Costs vs. Benefits (ROI)                # Citizens Affected                                           Comments
     D     -                                                         All State agencies benefit from
                                                                     reduced costs. These reduced
                                                                     costs benefit all citizens of
                                                                     Oregon.




    D      -                                                         All Oregonians benefit from           The statutes for the Capitol Planning Commission have been suspended for
                                                                     reduced costs.                        2003-05 biennium. DAS is to provide necessary public reviews using the
                                                                                                           Capitol Projects Advisory Board meetings.

    D      -                                                         All Oregonians benefit from           ORS 276; 2005-07 POP would add positions to maintain the DEQ
                                                                     reduced costs.                        Laboratory




    D      -                                                         The city of Salem benefits as well
                                                                     as State employees who work in
                                                                     Salem
    D      -                                                         All Oregonians benefit from
                                                                     reduced costs.



    D      -                                                         All Oregonians benefit from           ORS 276; 2005-07 POP would transfer ownership of Ochoco Oregon Youth
                                                                     reduced costs.                        Authority property to DAS



    D      -                                                         All Oregonians benefit from           ORS 243.656
                                                                     reduced costs.


    D      -                                                         All citizens of Oregon benefit from ORS 240.190 ORS 240.195 ORS 240.145 240.435 ; 2005-07 POP would
                                                                     having a highly qualified state     evaluate replacing the Human Resource Information System
                                                                     workforce


    B      Private vendors provide                                   Information is used by Governor    291.037,291.038,184.473 to 184.477, 283.500, EO-98-05, EO-99-05, EO-
           some services                                             and staff, all 90 legislators and  00-02, EO-00-30, ORS 84, ORS 192, (Sections 1 to 4 Chapter 937, Oregon
                                                                     staff and state agencies involved Laws 2001)
                                                                     in information technology projects




    B      Private vendors provide                                   All citizens who access state         ORS 184.305,EO-99-05, EO-00-30,ORS 84, ORS 192
           some services                                             government through the internet
                                                                     will benefit.




    B      Private vendors provide                                   All citizens of Oregon will benefit   283.140,283.505, 283.510, 283.590/283.595 (Accounting Systems),
           some services                                             by reduced costs from centralized     291.037, 291.038, EO-98-05 (Security Planning), EO-99-05, 184.305,
                                                                     delivery of information technology    184.475, ORS 84, ORS 192; 2005-07 POPS would enhance security and
                                                                     services.                             upgrade the voice systems.




    D      -                                                         Information is used by state and      ORS 291.037,291.038,EO-99-05,EO-00-02
                                                                     local agencies, educational
                                                                     institutions federal agencies, and
                                                                     citizens
    B      Private vendors provide                                   All state agencies rely on mail       ORS 84, 282, 283.140, 283.143
           some services                                             service - many require printing
                                                                     services as well




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                                                                                                                                                                                            DRAFT



Services
Direct/Ind
   irect       Service Provider             Costs vs. Benefits (ROI)                 # Citizens Affected                                      Comments
     D     -                                                                 All agencies rely on regular         2005-07 POP would enhance & maintain the Legislative Information System
                                                                             maintenance of statewide systems     (LINUS)
                                                                             like the Oregon State Payroll
                                                                             System. Many also used this
                                                                             program to develop new computer
                                                                             systems
    D      -                                                                 All Oregon citizens will benefit     ORS 285; 2005-07 POPs would establish expenditure limitation and redo
                                                                             from better planning by their        Oregon Shines
                                                                             governments.




    D      -                                                                 All State agencies benefit from
                                                                             reduced costs. These reduced
                                                                             costs benefit all citizens of
                                                                             Oregon.

    B      Private vendors provide                                           A total of 110,000 employees,       ORS 243.061-243.302; 243.550-243.585; 2005-07 POP would enhance the
           some services                                                     retirees and their dependents       Benefit Management System
                                                                             directly benefit from this program.




    B      Some insurance                                                    All State agencies benefit from      ORS Chapter 278 Portion of ORS 30.260-30.300 ORS Chapter 655; 2005-
           coverage is purchased                                             reduced risk costs. These            07 POP would continue position to manage subrogation collections
                                                                             reduced costs benefit all citizens
                                                                             of Oregon.




    D      -                                                                 36,000 citizens are paid by       ORS 98,291, 292, 293,184,392; 2005-07 POP would improve time-keeping
                                                                             Oregon State Payroll System;      and payroll system for
                                                                             Vendors paid by State Financial
                                                                             Management System (SFMS); all
                                                                             state agencies rely on SCD policy
                                                                             and most use SFMS




    D      -                                                                 All State agencies benefit from      ORS 279.820-990 & 283.310-395; 2005-07 POPs would upgrade the
                                                                             reduced costs. These reduced         current fleet and consolidate the Oregon State University fleet.
                                                                             costs benefit all citizens of
                                                                             Oregon.
    D      -                         Projected return on investment based on All State agencies and               ORS 279; POP would continue the Oregon Smart Buy program
                                     projected spending and measured         participating local governments
                                     savings performance is $4.4 - $15.1 for benefit from reduced costs.
                                     state agencies                          These reduced costs benefit all
                                                                             citizens of Oregon.
    D      -                                                                 All state agencies and some local    ORS 279; 2005-07 POP would upgrade the inventory database system
                                                                             governments benefit by having an
                                                                             efficient way of disposing of
                                                                             surplus property.




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                                                                                                                                                                                                                                     DRAFT

Services
Direct/Ind
   irect        Service Provider            Costs vs. Benefits (ROI)               # Citizens Affected                                                               Comments
             N/A                   DOC must provide adequate housing for 16,393 inmates during fiscal year                      This in mandatory in the sense that if the debt is not paid, the investors have
                                   all offenders sentenced to our custody.   2003 and roughly 3,800                             the right to the facility for other uses. DOC needs the capacity.
                                   New capacity, financed by Certificates of employees.
                                   Participation address that need. Debt
                                   service obligation on the resulting long
                                   term debt must be paid.




             N/A                   Energy loans must be repaid. State                     16,393 inmates during fiscal year     Energy project loans are repaid to the Oregon Department of Energy for
                                   agencies are assessed charges for other                2003 and roughly 3,800                Debt Service on ODOE bond issues. Central Gov't charges represent the
                                   agency services - such as DAS and the                  employees.                            DOC portion of payment for statewide governmental services of the
                                   Secretary of State. These are not                                                            Executive and Legislative branches.
                                   optional.
    D        DOC personnel         The administrative functions support                   During fiscal year 2003: 16,393       The Governor's Principle E is also addressed. If the DOC is stable,
                                   operation of the entire DOC. The                       inmates; 27,757 offenders under       responsive and accountable to Oregonians - then the safety of the public will
                                   department would not operate without                   parole / post-prison supervision;     be enhanced.
                                   these support structures.                              and 63,305 probationers.


 Indirect    N/A                   The package would avoid new costs in a Direct: Approximately 50,000 dual                     Medicare will implement a comprehensive Part D drug benefit. If the state
                                   range between $31 million to $236      eligible individuals that are                         pays for drugs that are not on a Part D plan's formulary or pays for drugs for
                                   million General Funds. Also see        potentially impacted.                                 dual eligibles who choose to opt out of Part D, the costs will be 100%
                                   comments section.                                                                            General Funds with little, if any, added value to the dual eligibles' health
                                                                                                                                status.




Direct                             Centralized administrative unit creates cost savings   Direct: DOJ employees. Indirect:      Among other responsibilities, the fiscal service program helps ensure that DOJ is accountable for
                                   for the Department.                                    Oregonians affected by DOJ services   safeguarding funds entrusted to DOJ. The human resources program helps ensure that DOJ is
                                                                                                                                accountable for adhering to the state's contractual obligations. The information services program
                                                                                                                                supports and maintains the computer infrastructure without which none of DOJ's other functions
                                                                                                                                could be performed.

                                                                                                                                Policy packages: (1) Attorney compensation and compression (brings attorney compensation
                                                                                                                                closer to industry standard). (2) Justice building renovation (resources for pending renovation of
                                                                                                                                facilities).


  Direct                           Varies according to the state agency,                  Direct: 36 District Attorneys,        This DOJ program enforces in the appellate courts civil laws and defends
                                   program, or function receiving advice                  hundreds of victims of crime.         the legality of policy choices made by the Legislative, Executive and Judicial
                                   from DOJ.                                              Indirect: All Oregonians.             branches and by voters through the initiative process. Litigation to enforce
                                                                                                                                the rule of law serves, depending on the subject of any particular case, all
                                                                                                                                six of the Governor's principles.




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                                                                                                                                                                                                       DRAFT

Services
Direct/Ind
   irect        Service Provider            Costs vs. Benefits (ROI)                      # Citizens Affected                                           Comments
  Direct                            Varies according to the state agency,         Direct: DOJ staff, legislators and   The Attorney General conducts extensive outreach throughout the state
                                    program, or function receiving advice         constituents.                        discussing matters related to public safety, consumer protection, child
                                    from DOJ.                                                                          support and other legal matters. The executive office manages all media
                                                                                                                       and legislative issues and provides extensive outreach to other agencies,
                                                                                                                       constituents and legislators. Policy package: Policy and Program
                                                                                                                       Coordinator (Provides critical coordination between DCS and Attorney
                                                                                                                       General).




  Direct                            Nearly $7 recovered for every $1 spent.       Direct: Many state agencies and      Imposition of financial consequences on law violators can help maximize
                                                                                  their employees. Indirect:           financial resources for meeting the educational needs of children, help
                                                                                  Oregonians who are affected by       maintain the state's capacity to provide basic health care for the needy,
                                                                                  the agencies served.                 reinforce the effectiveness of environmental protections, and contribute to
                                                                                                                       the state's capacity to support the victims of crime. Policy Package:
                                                                                                                       DHS/DSL Probate (Establishes probate unit at DOJ, will save DSL and DHS
                                                                                                                       attorney costs.)




  Direct                            Varies according to the state agency,         Direct: Many state agencies and      By helping these agencies conform the agencies' own conduct to the rule of
                                    program, or function receiving advice         their employees. Indirect:           law, and by helping those agencies enforce the policy choices made by the
                                    from DOJ.                                     Oregonians who are affected by       Legislative Assembly, DOJ serves all six of the Governor's principles.
                                                                                  the agencies served.




  Direct                            The state perserves state resources by         Direct: Many state agencies and     Avoidance of unjustified liability arising from errors or omissions committed
                                    negotiating and litigating cases in which their employees. Indirect:               by state agencies can help maintain resources for meeting the educational
                                    the state is accused of having tort liability. Oregonians who are affected by      needs of children, help maintain the state's capacity to provide basic health
                                                                                   the agencies served.                care for the needy and reinforce the effectiveness of environmental
                                                                                                                       protections. At the same time, the tort litigation program at DOJ helps
                                                                                                                       ensure that the government itself is accountable for compliance with
                                                                                                                       standards of care to avoid financial or physical injury to the public.




 Indirect    DLCD and local         Increased landowner awareness of              88,161 citizens received notice this Mandated by Ballot Measure 56 (1998), (ORS 197.047 and ORS 215.503 et
             governments            changes in land use regulations/short         year                                 seq). No policy packages.
                                    term/ongoing


  Direct     Employment Relations   Collective bargaining establishes a           DIRECT: Approximately 186,000        Resolving contested cases, conducting workplace elections, and
             Board                  process for resolving disputes over public    public employees are under the       administering the collective bargaining laws uniformly throughout the state
                                    employee wages, hours, and other              Employment Relations Board's         are core government functions that support the overall operation of state
                                    working conditions. Resolution of these       jurisdiction for purposes of         and local government. These functions are mandated by ORS 243.650, et
                                    workplace disputes insures the public         collective bargaining. Last year,    seq., and ORS 662.405-662.445. The Employment Relations Board has
                                    that it will continue to receive public       the agency conducted self-           proposed policy option packages for the 2005-07 biennium to add 3 staff,
                                    services without impairment or                determination elections involving    provide training and education for all staff, and update and enhance
                                    interruption. It helps create a more stable   1,986 employees; it mediated         technology.
                                    and productive workforce and reduces          disputes for bargaining units that
                                    the costs of recruitment and training.        represented 31,790 state
                                                                                  employees and 13,010 local
                                                                                  employees; and it received 163
                                                                                  new contested case filings. there
                                                                                  were no public employee strikes
                                                                                  last year. INDIRECT: All citizens
                                                                                  who depend on receiving public
                                                                                  services without interruption or
                                                                                  impairment by strikes or other
                                                                                  workplace disputes.




                                                                         65010335-5935-47ba-9ff6-43236af69605.xls                                                                                         Page 22
                                                                                                                                                                                                  DRAFT
Services
Direct/Ind
   irect      Service Provider            Costs vs. Benefits (ROI)                      # Citizens Affected                                              Comments
  Direct Employment Relations    The agency conducts contested case            DIRECT: Approximately 34,000           Resolving contested cases is a core government function that supports the
           Board                 hearings for individual state employees       state employees are under the          overall operation and stability of state government. These functions are
                                 who believe they were treated unlawfully      Employment Relations Board's           mandated by ORS Chapter 240. The Employment Relations Board has
                                 in such areas as termination, demotion,       jurisdiction. Last year, there were    proposed policy option packages for the 2005-07 biennium to add 3 staff,
                                 discipline, layoffs, transfer,                38 contested case filings by non-      provide training and education for all staff, and update and enhance
                                 reclassification, etc. Resolution of          unionized employees. INDIRECT:         technology.
                                 workplace disputes creates a more             All citizens who use or receive
                                 stable and productive workforce and           state services benefit from a stable
                                 reduces the costs of recruitment and          and more productive state
                                 training. It is faster, more efficient, and   workforce.
                                 less expensive than resolving these
                                 disputes through court proceedings.

                                 As the chief operating officer, the       All citizens in every region of
                                 Governor ensures that scarce tax dollars Oregon
                                 are invested to achieve the greatest long
                                 term benefit to Oregon's citizens, our
                                 economy and our quality of life.




 Direct                          Approximately 10 percent of the          Direct=approx.     185,000 public           ALL AGENCY PROGRAMS SUPPORT BENCHMARK NO. 35, PUBLIC
                                 ($60,000) GF appropriation will be       officials and and 600 lobbyists.            MANAGEMENT QUALITY                      The 2003 target was increased to
                                 collected as penalty revenue and         Indirect = all Oregonians                   90 days from the 2002 target of 72 days due to budget and staffing
                                 transferred to the GF duting the 2003-05                                             reductions. The 2003 actual of 78 days was a 9.8% increase over the 2002
                                 biennium                                                                             actual of 71 days                 ORS 244.260




 Direct                          Approximately 10 percent of the          Direct=approx.     185,000 public           The 2003 target was increased to 120 days from the 2002 target of 90 days
                                 ($60,000) GF appropriation will be       officials and and 600 lobbyists.            due to budget and staffing reductions. The 2003 actual of 86 days was a
                                 collected as penalty revenue and         Indirect = all Oregonians                   48.3% increase over the 2002 actual of 58 days                 ORS
                                 transferred to the GF duting the 2003-05                                             244.260
                                 biennium




 Direct                          Benefits not quantifiable. Opinions           Thousands of Oregon public             The 2003 target was increased to 30 days from the 2002 target of 21 days
                                 issued by the agency reduce agency            officials. Published opinions are      due to budget and staffing reductions. The 2003 actual of 25 days was a
                                 costs by helping to prevent violations        online and are constantly reviewed     56.3% increase over the 2002 actual of 16 days                 ORS
                                                                               by public officials and government     244.280
                                                                               attorneys.




 Direct                          Helps prevent violations from occurring 2,000+ annually                              Such training has collateral benefits. Each person who attends a training
                                 and reduces agency's enforcement costs                                               session shares some of the information with co-workers and colleagues. A
                                                                                                                      greater number of citizens benefit because their public officials become
                                                                                                                      informed about how to comply with the law.                          ORS
                                                                                                                      244.340




 Direct                          Significant reductiion in case disposition                                     50 Agency legal costs for contested case hearings and Marion County Circuit
                                 costs                                                                             Court proceedings can be exremely high. Settlement of cases prior to
                                                                                                                   hearing or trial greatly minimizes costs.




 Direct                                                                                                               The agency has the following policy packages for the 2005-07 biennium:
                                                                                                                      Restore exective support position to 1.0 FTE $18,647
                                                                                                                      Restore Investigator 3 position $120,850     Compliance review position
                                                                                                                      $87,495




                                                                       65010335-5935-47ba-9ff6-43236af69605.xls                                                                                      Page 23
                                                                                                                                                                                                                   DRAFT


 Services
Direct/Ind
   irect       Service Provider             Costs vs. Benefits (ROI)                               # Citizens Affected                                                     Comments
Indirect   Services provided by   Objective is to assist management in performing          All of those who depend on the organization. ORS 293.590; 291.015; 291.026; 291.040 POP #100
           third party service    independent and objective analysis of operations.
                                  Benefits include utilization of resources efficiently,
           provider.              improved government accountability, reductions of
                                  risks, and compliance with laws and regulations




  Direct                          Issues an identification card that is                    Directly impacts the more than
                                  backed by standards and regulations for                  500,000 Oregon residents who are
                                  proving identity.                                        issued identification cards.




                                                                                                                                     Debt Service


    D                                                                                                                                Provides for the agency's administrative functions including Commission and
                                                                                                                                     external relationships/communications, budgeting, personnel, accounting,
                                                                                                                                     payroll



    D                                                                                                                                Provides for the agency's Information Technology needs including external
                                                                                                                                     and internal systems operations and maintenance, phone system, web
                                                                                                                                     development and maintenance, internet and e-mail maintenance and
                                                                                                                                     personal computer instanllations and maintenance



    D                                                                                                                                Provices for the administration of the Oregon Opportunity Grant, Rural
                                                                                                                                     Health Services, Nursing Services, Robert Byrd scholarships, former foster
                                                                                                                                     youth scholarships, Americorp/ASPIRE, Jobs Plus, Med-Dent loan program
                                                                                                                                     and over 300 private scholarships




    D                                                                                                                                Provides the resources necessary to perform the functions of the Office of
                                                                                                                                     Degree Authorization Division




                                                                                   65010335-5935-47ba-9ff6-43236af69605.xls                                                                                           Page 24
                                                                                                                                                                                                          DRAFT
Services
Direct/Ind
   irect     Service Provider                   Costs vs. Benefits (ROI)                     # Citizens Affected                                            Comments
Direct     OYA                                                                       Direct - 2,867 Youth in custody       Services provided by OYA and the funding/funding levels for them are not
                                                                                     (7/03-6/04 Actual Youth Served        directly mandated in the constitution. However, because county courts have
                                                                                     Families, 36 county juvenile          the ability to commit youth to OYA for either close custody or placement and
                                                                                     departments                           supervision without the approval of OYA (ORS 419C.478), there is an
                                                                                                                           implied mandate to provide some level of service. In addition, while OYA
                                                                                                                           has paroling authority from close custody facilities, OYA must make that
                                                                                                                           decision with the consent of the committing court (ORS 420.045).




  N/A     N/A




   B      The PERS Board and its        PERS annually processes $33.5 million        A total of 19,500 members and         ORS 243 Greater participation assists Oregon public employees to better
          supporting agency             in deferred compensation benefits and        their dependents directly benefit     prepare for eventual retirement. Lower administrative costs encourage
          (PERS) provide                $50.2 million in deferred compensation       from this program. A total of         members to increase their participation. Customer satisfaction
          administrative services.      contributions. Statute directs the plan to   96,500 state and local employees      demonstrates this government program is producing the results expected by
          Citistreet is the third-      be run for benefit of members with as low    indirectly benefit from the           the participants.
          party administra- tor of      of fees as possible. A supplemental          availability of this program. In
          the Deferred                  retirement plan, providing this service      addition to the State of Oregon,
          Compensation Program.         through PERS assists members in better       116 local government employers
                                        planning for their financial needs in        also benefit by having PERS
                                        retirement.                                  provide this supplemental plan for
                                                                                     the benefit of their employees,
                                                                                     removing the administrative
                                                                                     burden from the employer while
                                                                                     providing additional retirement
                                                                                     services to the employer's staff.

   B      The PERS Board and its        PERS annually processes $2 billion in        A total of 310,000 active, inactive   Oregon Revised Statutes (ORS) 237, 238, 238A To ensure the PERS
          supporting agency             benefits and $3 billion in contributions.    and retired members and their         retirement plan remains in compliance with federally mandated pension
          (PERS) provide the            This program frees public employers          dependents directly benefit from      plan standards, ORS 238.630(3)(g) directs the PERS Board, "Shall adopt
          pension administration        from the administrative burden of            this program. All Oregonians          rules and take all actions necessary to maintain qualification of the Public
          services. Citistreet is the   administering individual retirement plans.   receiving benefits from any public    Employees Retirement System and the Public Employees Retirement Fund
          third-party administrator     Economy of scale savings produced.           agency indirectly benefit from this   as a qualified governmental retirement plan and trust under the Internal
          of the Individual Account     Single plan across the state provides        program.                              Revenue Code and under regulations adopted pursuant to the Internal
          Plan.                         mobility for trained public servants.                                              Revenue Code. Rules under this paragraph may impose limits on
                                        Provides the Oregon Legislature with the                                           contributions to the system, limits on benefits payable from the system and
                                        ability to influence public pension policy                                         other limitations or procedures required or imposed under federal law or
                                        on a statewide basis.                                                              regulation for the purpose of qualification of the Public Employees
                                                                                                                           Retirement System and Public Employees Retirement Fund under the
                                                                                                                           Internal Revenue Code as a governmental plan and trust."
                                                                                                                           See the following Policy Option Packages (POP):
                                                                                                                           POP 101 PERS Restucture and Support
                                                                                                                           POP 102 Legal Services
                                                                                                                           POP 103 Backlog Reduction
                                                                                                                           POP 104 Legislative Implementation
                                                                                                                           POP 105 Information Technology
                                                                                                                           POP 107 Rims Replacement




   D                                    This program allows public employers to      A total of nearly 1,000 public
                                        deal with a local state representative       employers are directly benefited
                                        providing a direct channel for information   by having a venue for making a
                                        to the federal program administrators.       voluntary election into the Social
                                        PERS staff allow public employers better     Security Old Age and Survivorship
                                        opportunity to resolve reporting issues      program, while also having a
                                        before escalating to federal intervention.   direct local venue for program
                                                                                     clarification.




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  Direct                            Traditional financial cost data is not        All customers of investor owned        Policy Option Package 101 requests reclassifications of nine positions in
                                    available                                     utilities.                             various sections of Policy and Administration, including Consumer Protection
                                                                                                                         Services and Administrative Hearings. Savings in service and supplies will
                                                                                                                         fund these reclasses. No additional funding is requested.

                                                                                                                         Policy Option Package 103 requests one new 1/2 time Office Specialist 1
                                                                                                                         position to replace temporary and student workers. Savings in service and
                                                                                                                         supplies will fund this position. No additional funding is requested.
  Direct                            In 2003, over 78,000 Portland General         The average annual contacts in
                                    Electric customers received refunds           the past two years have been
                                    totaling over $1,000,000, for a billing       27,174. We assisted in negotiating
                                    violation of the Public Utility Commission    a refund on a billing error with one
                                    rules that was first revealed to consumer     utility affecting over 78,000
                                    services staff. Traditional financial cost    households and another error that
                                    data is not available.                        we assisted which affected over
                                                                                  225,000 households. That would
                                                                                  imply that in some years the
                                                                                  impact is over 350,000 citizens.

  Direct                            In 2003, over 78,000 Portland General         The average annual contacts in
                                    Electric customers received refunds           the past two years have been
                                    totaling over $1,000,000, for a billing       27,174. We assisted in negotiating
                                    violation of the Public Utility Commission    a refund on a billing error with one
                                    rules that was first revealed to consumer     utility affecting over 78,000
                                    services staff. We recently concluded an      households and another error that
                                    AT&T settlement that will potentially bring   affected over 225,000 households.
                                    refunds to over 77,000 Oregon                 That would imply that in some
                                    consumers of up to $70 each for the           years the impact is over 350,000
                                    unsolicited long distance calling plan        citizens.
                                    placed on their accounts. Traditional
                                    financial cost data is not available.

Direct/Indi Some collections are    Program costs $6 per $1,000 of revenue. 2.3 million taxpayers (D)                    ORS 316.032. Gov's Prin. C - The program includes a number of tax
   rect     contracted to private   (Both PIT and Corp tax programs.) This                                               incentives for economic development. POP for additional collection
            collection agencies     program funds education, public safety                                               resources proposed (Cost $2.3 M; Revenue projection $20.3 M). POP for
                                    and human services programs.                                                         additional audit resources (Cost $1.8M; Revenue projection $6.1M)




  Direct                            State portion of program costs $3.60 per 2,000 property owners (D); 1.9              ORS 306.115. Gov's Prin. C - The program includes a number of tax
                                    $1,000 of revenue. This program funds     million property owners (I)                incentives for economic development
                                    local education, and city/county services
                                    programs.
  Direct                            3-agency task force costs $9.20 per       260 taxpayers (D)                          ORS chapter 323. Distributors of tobacco products pay the tax on behalf of
                                    $1,000 of revenue. Funds are paid to                                                 consumers. POP for outsourcing tax stamp issuance, processing payments
                                    counties, cities, Oregon Health Plan.                                                ($233,000 OF)


  Direct                            Program costs $3.30 per $1,000 of             900 Estates (D)                        ORS chapters 118, 119
                                    revenue. This program funds education,
                                    public safety and human services
                                    programs.
  Direct                            Program costs $98 per $1,000 dollars          274 state/local agencies (D)           ORS 293.250. Revenue offers both tax refund offset and full collection
                                    collected for each state agency                                                      services to its collection customers. POP for additional collection staff (Cost
                                    customer.                                                                            $1.6M; projected revenue $21M - all OF)
  Direct                            Cost is included in Property Tax              17,000 taxpayers (D)                   ORS chapter 321
                                    Program.




  Direct                            Program costs 50 cents per $1,000 of          56 city and county 9-1-1 call          ORS 401.792. The program funds 9-1-1 public safety services at the local
                                    revenue.                                      centers (D)                            level


  Direct                            Program costs $2 per $1,000 of                2,377 taxpayers (D)                    ORS 320.315. Tax proceeds are dedicated to tourism.POP for program
                                    revenue.(5)                                                                          admin (Cost $232,000 OF)


  Direct                            Program costs $3 per $1,000 of revenue. 6,300 fee payers (D)                         ORS 453.400
                                    Fees are used to fund hazardous
                                    substance safety program.

  Direct                            Program costs $4.80 per $1,000 of             36 counties (D); Comm. Coll.           ORS 320.011
                                    revenue.                                      Student Fund (D)

  Direct                            Program costs $1.80 per $1,000 of             140 taxpayers (D)                      ORS 465.104
                                    revenue.




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  Direct                        Program costs $1.10 per $1,000 of          2 transit districts (D)             Authorized by ORS 305.620
                                revenue, paid by transit districts.




  Direct                        Program costs $6 per $1,000 of revenue. 80,000 taxpayers (D)                   ORS 305.015; 317.056; 317.070. The program includes a number of tax
                                (Both PIT and Corp tax programs) This                                          incentives for economic development.
                                program funds education, public safety
                                and human services programs.

  Direct                                                                                                       POP: DOR's dependence on IT for program delivery and $$ handled require
                                                                                                               additional IA scrutiny (Cost $120,000)
  Direct                        Program costs $61 per $1,000 in            4,950 elderly senior citizens (D)   ORS 310.630-310.706. The program provides a subsidy to elderly senior
                                payments. Benefits and costs are paid                                          citizens so that they can afford their housing costs.
                                from GF.




  Direct                        Program costs $4.80 per $1,000 of          8,410 property owners (D)           ORS 311.666-311.701. The program enables lower income senior citizens
                                payments. Self-funded program, costs                                           to stay in their homes. Excess revenue above reserves needed to pay taxes
                                are paid from program resources.                                               are transferred to GF.




  Direct                                                                                                       ORS 297.010 through 297.990




  Direct                                                                                                       ORS 177.050, 177.120, 240.160 and 359.400 - 359.444




  Direct                                                                                                       ORS chapters 246 to 260




  Direct                                                                                                       ORS Chapter 251




  Direct                                                                                                       ORS 177.050 and 177.120




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Direct                                                                                                                     ORS 246.185




Direct                                                                                                                     ORS 240.160




  Direct                                                                                                                   ORS 192.001 - 192.170; 171.407, 171.420 - 171.430; 177.120; 183.325 and
                                                                                                                           257.805 - 357.895



  Direct                                                                                                                   ORS 192.001 - 192.170




  Direct                                                                                                                   ORS 183.325 - 183.362




  Direct                                                                                                                   ORS 177.120



  Direct      State Library [We are      Oregonians benefit from this program by       Government research and             Besides providing information services to state employees by phone, email,
              aware of no other          having state employees who are better         electronic services serves          in-person, and through SmartORgov, our state-of-the art information portal
              providers of library       informed and who are able to access           approximately 27,000 state          system, the State Library provides a number of other services that benefit
              information services for   information more efficiently. State agency    agency employees. In addition,      state agencies. Our LISTsmart electronic mailing list service has over
              state government           staff can significantly increase their        any Oregonian may borrow books      60,000 subscribers and our FindOR search engine on Oregon.gov logs an
              agencies. The              productivity and effectiveness by utilizing   and use the on-site information     average of 1,777 users per day. The State Library is also the repository for
              Legislative Assembly       the information services of the State         services of the State Library.      all state agency publications and holds the most extensive collection of
              and ODOT still operate     Library. Several agencies have                Currently 204 Oregonians (not       documents relating to the history of the State of Oregon of any library in the
              their own agency           eliminated or downsized their internal        state employees) are active         state. Statutory authority: ORS 357.005(2)(c, f, j).
              libraries, but also use    library operations because of the             cardholders at the State Library.
              the State Library.]        improvement of State Library services (e.
                                         g., DEQ, ODOT).

 Services     Services are provided by   Stresses education to assure compliance       Served over 11,500 employers in     Relating to secondary principle: The efforts of the Technical Assistance and
    are       the Bureau. Services       versus relying on enforcement, which is       seminars, answered over 25,000      Education for Employers Section helps state government be more
 provided     are governed by Oregon     more expensive, time consuming and            inquiries and sold 7,400            responsive, more accountable and helps create a healthy and sustainable
directly by   statute.                   disruptive to the workplace.                  publications about employment       business climate in Oregon.                            ORS Chapter 651.
    the                                                                                laws in FY 04. All 105,000          Policy Package 110 Technical Assistance for Employers would provide an
 agency.                                                                               employers in the state can access   additional FTE.
                                                                                       this service and all 1.6 million
                                                                                       workers can potentially benefit
                                                                                       from having their employer
                                                                                       correctly apply the law upfront.




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Direct/Indi Most done by staff.     This program orders contractors to pay    6,000 parties per year.                    The agency processes approximately 3,000 claims per year. These are
    rect    Hearings contracted out over $6 million of damages to                                                        claims filed against construction contractors by owners, material suppliers,
            to OAH.                 Oregonians per fiscal year. Millions of                                              employees and contractors for breach of contract, negligent or improper
                                    dollars of damages are corrected by                                                  work.
                                    agency sponsored settlement
                                    agreements requiring corrective work to                                              The average direct cost to resolve a dispute in the agency's Dispute
                                    be performed by contractors. In addition,                                            Resolution Section is calculated by the program cost of approximately $2.4
                                    countless millions of dollars of damages                                             million and the number of claims closed; fiscal year ending June 30, 2004 of
                                    are deterred by the existence of this                                                3,000. The cost per dispute, therefore, is approximately $800 per dispute.
                                    program, which serves to hold
                                    construction contractors accountable for                                             This program uses a variety of alternative dispute resolution systems to
                                    their negligent or improper work.                                                    resolve disputes, liquidate damages, and ultimately help protect consumers
                                                                                                                         and hold contractors accountable for their business practices.




Direct/Indi Most work done by staff.   Agency investigates                          3.5 million                          Robust enforcement program that addresses both administrative civil and
   rect                                allegations of illegal                                                            criminal violations of Oregon law designed to effectively serve as a deterrent
            Investigations are         contracting activity.                                                             to illegal activity:
            primarily provided by
            12 private invest-         Program costs include staff and                                                   -- 200 licenses suspended each year.
            gators on personal         contracted services, which combine to                                             -- $1.2 million of civil penalties.
            service contract who       deter illegal activity and contributes                                            -- Work cooperatively with other state agencies, local governments and law
            are located through-       $160,000 per year to the General Fund.                                            enforcement agencies.
            out the state.




  Direct                               This program is necessary to hold                                        42000 The agency is responsible for licensing construction contractors, certifying
                                       individuals accountable for business                                           home inspectors, and licensing persons who work in lead-based point
                                       activity of construction contractors.                                          inspection, assessment and abatement. There are currently more than
                                                                                                                      40,000 licensed construction contractors, 300 certified home inspectors, and
                                                                                                                      100 licensed lead-based paint inspection/abatement contractors.

                                                                                                                         Licensing process is being automated to improve customer service.




  Direct                               100% of operating funds are provided by      In 2003, 38 new complaints were      The system of small licensing boards overseen by a Governor-appointed
                                       the licensees, with no direct tax payer      received, 60% were resolved, with    board and administered by a very few staff is an efficient and cost effective
                                       support for any agency programs. Funds       revokation, discipline, fines or     way to regulate professions, because each board is well-informed with the
                                       are utilized to protect the public through   other actions taken to protect the   issues of the profession and committed to protecting the consumer. Co-
                                       the licensing and compliance programs.       public.                              location of several mental health licensing boards offers additional
                                       ROI is excellent, as consumers are                                                efficiencies in cost sharing and coordinated problem resolution. This Board
                                       protected at no direct cost to the state,                                         is proud to represent a responsive and accountable way to regulate without
                                       and reasonable costs to licensees. The                                            unnecessary bureaucracy (and corresponding cost and customer service
                                       Board's consumer protection program                                               challenges). The Board's licensing and CE program is working efficiently.
                                       accounts for an estimated 56% of                                                  The Board is seeking legislative approval to implement birth month
                                       expenditures, including the additional                                            relicensure for additional efficiencies in 05-07 biennium. Increased use of
                                       limitation of $38,999 for legal and                                               consensus and evidence-based guidelines helps to protect the public and
                                       investigative fees, a proposed permanent                                          promote quality services. Sexual misconduct/boundary complaints continue
                                       feature of the budget. The compliance                                             to demand the Board's resources and the number one public safety
                                       program investigations adhere to a set of                                         problem.
                                       nationally recognized standards. The
                                       benefits of this program are a significant
                                       deterrence to offending behaviors, some
                                       of which may cause serious personal
                                       harm to patients and their families, and a
                                       major incentive for counselors &
                                       therapists to befamiliar with and adhere
                                       to nationally recognized practice
                                       standards.




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  Direct                            100% of operating funds are provided by                  1237 Licensed Professional                    The system of small licensing boards overseen by a Governor-appointed
                                    the licensees, with no General Fund                      Counselors (LPC), 292 Licesned                board and administered by a very few staff is an efficient and cost effective
                                    support for any agency programs. Funds                   Marriage and Family Therapists                way to regulate professions, because each board is well-informed with the
                                    are utilized to protect the public through               (LMFT), 395 Registered Interns an             issues of the profession and committed to protecting the consumer. Co-
                                    the licensing and compliance programs.                   estimated patients seen annually              location of several mental health licensing boards offers additional
                                    ROI is excellent, as consumers are                       in Oregon. License verification               efficiencies in cost sharing and coordinated problem resolution. This Board
                                    protected at no direct cost to the state.                requests from credentialing                   is proud to represent a responsive and accountable way to regulate without
                                    The licensing component is a core                        entities, insurance companies, and            unnecessary bureaucracy (and corresponding cost and customer service
                                    program that protects the public through                 patients are done through the                 challenges). The Board's licensing and CE program is working efficiently.
                                    verification of education, supervised                    website. Website visits and                   The Board is seeking legislative approval to implement birth month
                                    experience, examination for minimal                      downloadable forms increaed by                relicensure for additional efficiencies in 05-07 biennium. Increased use of
                                    competency, and annual continuing                        85% from 2002 to 2003 (PM 04).                consensus and evidence-based guidelines helps to protect the public and
                                    education (CE) requirements for                                                                        promote quality services. Sexual misconduct/boundary complaints continue
                                    licensure renewal to promote continued                                                                 to demand the Board's resources and the number one public safety
                                    competency. This accounts for an                                                                       problem.
                                    estimated 35% of the Board's
                                    expenditures.
D                                   Policy recommendations improve the efficiency and        Provide direct services to Governor,          Sentencing policy work ensures effective use of expensive incarceration resources and ensures
                                    effectiveness of the criminal justice system. These      legislature, and public safety agencies and   compliance with constitutional requirements established by state and federal courts. Analyzing
                                    often reduce anticipated costs rather than producing     officials. Indirect impact on all Oregon      corrections impact of legislation ensures that public safety agencies have adequate resources to
                                    direct savings. Long-range planning provides             citizens by monitoring and improving          implement sentencing policies and ensures that government fulfills promised punishment,
                                    stability and reduces wasted resources from              Oregon's criminal and juvenile justice        deterrance, and reformation of offenders. Not all policy and planning actions produce quantifiable
                                    responding to frequent shifts in policy. Policy          systems.                                      savings. The decision template prepared for use by the public safety review process will help
                                    development and coordination with other public                                                         identify tangible criteria and outcome measures for changes to Oregon's public safety systems.
                                    safety entities helps ensure consistent application of                                                 Forfeiture monitoring is a constitutionally mandated function, assigned by statute to CJC.
                                    laws and policies, and consistent public safety
                                    priorities. This program receives $50,000/year in
                                    federal grants.




    D                               Making information available on the                      Measures use of CJC work
                                    Internet increases access to CJC work                    product by stakeholders and
                                    product and reduces requests for staff                   citizens.
                                    time and hard copies of reports.




    D        -                      Oregon Health Plan preferred drug list                   There are currently 160,000                   SB819 (2001)
                                    can save approximately $2million.                        Oregon Health Plan patients
                                                                                             affected directly. There are 3.5
                                                                                             million residents of Oregon that
                                                                                             could be affected indirectly by
                                                                                             evidence-based reports .




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     D     -                       The Oregon Health Plan prioritized list      All Oregonians benefit from      ORS 414; POP would continue Robert Wood Johnson Grants, and add a
                                   saves approximately $50 million dollars      improved and more broadly        Health Services Commission Medical Director SB875(2003)- Oregon
                                   General Fund/biennium.                       available health care services.  Prescription Drug Program, HB3624(2003), HB3653(2003)
                                                                                100,000 may benefit from Oregon
                                                                                Prescription Drug Program. Over
                                                                                300,000 from Oregon Health Plan.




  Direct                           The program uses limited staff and       See comment                                 Ultimately, improvements to the state's business climate should benefit
                                   resources to lead a statewide effort to                                              nearly all of Oregon's approximately 350,000 businesses.
                                   improve the state's business climate. As
                                   a result, Oregon businesses and those
                                   considering locating here will find it
                                   easier to grow, expand, invest, and
                                   expand employment.

 Indirect   ODE                    ODE administers more than $6 billion in      Direct: Staff of 199 school districts
                                   state and federal funds on an agency         and 20 ESDs, corrections
                                   budget of $80 million - an administrative    programs, other state agencies
                                   rate of less than 1.5%.                      and the public.
 Indirect   ODE                    ODE administers more than $6 billion in      Direct: Staff of 199 school districts
                                   state and federal funds on an agency         and 20 ESDs, corrections
                                   budget of $80 million - an administrative    programs, other state agencies
                                   rate of less than 1.5%.                      and the public.

  Direct,   DHS and County vital   Oregon law requires that all vital events Population-based                           Primarily self-supporting through fees which will be adjusted through a
 Indirect   records offices        such as births, marriages, divorces, fetal                                           policy option package. Federal Fund contracts pay for services to provide
                                   deaths, and deaths be permanently                                                    vital records data to the National Center for Health Statistics and the Social
                                   recorded and registered. These are the                                               Security Administration.
                                   legal records documenting a vital event
                                   and, in the case of birth certificates, are
                                   the primary documents used to establish
                                   identity. The Center for Health Statistics
                                   is responsible for maintaining all of
                                   Oregon's vital records, approximately 6
                                   million. Birth and death records have
                                   been filed with the state since 1903.
                                   Marriage records have been filed since
                                   1906, divorce records since 1925, and
                                   fetal death records since 1919. The
                                   Center also maintains 11 databases that
                                   are used throughout the state and nation
                                   for program planning and policy
                                   development and are the primary data
                                   sources used for measuring many
                                   Oregon Benchmarks, Department of
                                   Human Services Outcomes and
                                   Performance Measures, and Healthy
                                   People 2010 Objectives.


  Direct                           Oregon philanthropists can make              Direct: Over 12,000 charitable          Charitable activities create sustainable businesses and jobs and also create
                                   informed decisions about philanthopy,        organizations and their                 opportunities for unscrupulous operators to undermine the financial safety of
                                   better ensuring they donate to non-profits   employees, thousands of donors          Oregonians. Through its rulemaking and law enforcement functions, DOJ's
                                   that will use money effectively to assist    who call the program or access          charitable activities program facilitates the former and deters the latter.
                                   the community they serve.                    the online database. Indirect: All
                                                                                Oregonians who make charitable
                                                                                contributions or benefit from the
                                                                                work of Oregon charities.

  Direct                           Varies according to the state agency,        Direct: Many state agencies and         For example, the State Auditor examines expenditures and programs across
                                   program, or function receiving advice        their employees. Indirect:              state government; from time-to-time, the auditors require advice about the
                                   from DOJ.                                    Oregonians who are affected by          requirements of local, state, or federal law. By helping the auditor and other
                                                                                the agencies served.                    agencies conform the agencies' own conduct to the rule of law, and by
                                                                                                                        helping those agencies enforce the policy choices made by the Legislative
                                                                                                                        Assembly, DOJ helps ensure that agencies are held accountable to the
                                                                                                                        public.




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  Direct                              Varies according to the state agency,               Direct: Many state agencies and           In addition to helping human services programs aid needy Oregonians, the
                                      program, or function receiving advice               their employees. Indirect:                human services program at DOJ applies rules of federal and state law to
                                      from DOJ.                                           Oregonians who are affected by            help to ensure that the government is accountable to the people for the
                                                                                          the agencies served.                      fulfillment of Legislative human services policies. Policy package: DHS child
                                                                                                                                    welfare representation (provides attorney support for DHS in dependency
                                                                                                                                    cases).




Direct                                Varies according to the state agency, program, or   Direct: Many state agencies and their     As an employer, state government is itself a major economic force in some communities.
                                      function receiving advice from DOJ.                 employees. Indirect: Oregonians who are   The government turns to DOJ for legal advice in the same way that private economic
                                                                                          affected by the agencies served.          enterprises require legal assistance to conform their employment practices to law and to
                                                                                                                                    help create employment practices to serve the organization's business goals. The
                                                                                                                                    employment law program at DOJ thus serves the goals of creating sustainable economic
                                                                                                                                    activity and jobs and of ensuring that the government is accountable to the people for
                                                                                                                                    the fulfillment of Legislative policy.




  Direct                              Varies according to the state agency,               Direct: Many state agencies and           Fulfillment of the Governor's priorities necessarily requires the collection of
                                      program, or function receiving advice               their employees. Indirect:                taxes, prudential financing, and careful stewardship of state assets. By
                                      from DOJ.                                           Oregonians who are affected by            helping agencies charged with these functions to conform the agencies' own
                                                                                          the agencies served.                      conduct to the rule of law, DOJ serves all six of the Governor's principles.




  Direct                              Varies according to the state agency,               Direct: Many state agencies and           State government is itself a major economic force in Oregon. The
                                      program, or function receiving advice               their employees. Indirect:                government turns to DOJ for legal advice in the same way that private
                                      from DOJ.                                           Oregonians who are affected by            economic enterprises require legal assistance to conform their practices to
                                                                                          the agencies served.                      law and to help create contracts that serve the organization's business
                                                                                                                                    goals. Collectively, agencies structure transactions with private businesses,
                                                                                                                                    tribes, and other units of government that serve all six of the Governor's
                                                                                                                                    stated principles. The transactions program at DOJ thus serves all six
                                                                                                                                    goals, with particular emphasis on creating sustainable economic activity
                                                                                                                                    and jobs and on ensuring that the government is accountable to the people
                                                                                                                                    for the fulfillment of Legislative policy about the expenditure of public
                                                                                                                                    resources.




 Indirect    Provided by the Oregon   The program is legally mandated and        Direct 340 Indirect 19000 a                        Program cannot be provided by any agency under the DHS umbrella and is
             Advocacy Center, a       fully federally funded with no State match biennium (minimum)                                 a legal requirement in order to receive federal funding for the Vocational
             private not for profit   requirement . Without it the State would                                                      Rehabilitation Program.
             agency that provides     lose thousands of federal dollars
             other federally          received through the public vocational
             mandated legal           rehabilitation program.
             advocacy for persons
             with disabilities.




  Direct                              Centralized, efficient, independent                 40,000 Hearings                           ORS 183.310-183.550
                                      administrative hearings.




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                                                                                                                                                                                                                                                               DRAFT

Services
Direct/Ind
   irect       Service Provider                       Costs vs. Benefits (ROI)                                 # Citizens Affected                                                                Comments
Both       Extradition returns are          The Arrest & Return Program funds the return of           The services provided have a direct impact
           accomplished by using a          fugitives who have committed crimes against the           to the criminal justice system of the State of
           combination of state and local   State of Oregon and its citizens. It is the State of      Oregon and an indirect impact on the
           government agencies and          Oregon’s obligation to bring justice to its law abiding   citizenry of the State of Oregon.
           private companies.               citizens and to enforce the laws.




Direct     Mortuary and Cemetery            This program does not bring in any money to the           The Board's programs directly benefit more       In addition to enforcing professional standards for the handling of human remains, the Board
           Board. No other entity is        state. All of the Board's other funds revenue is          than 31,000 citizens who die in Oregon each      investigates a wide variety of consumer complaints. Some have an impact on only one citizen or
                                            expended on regulatory functions. The costs are           year, the family members and friends who         one family. Others may impact an entire community. In one case, the Board was instrumental in
           well situated to fulfill the     ongoing. The direct benefits of the program are: 1)       have lost a loved one, those who purchase        recovering $6.5 million missing from a prearranged funeral trust fund. That case had a direct
           regulatory functions             protection of the public health, safety and welfare in    final arrangements during their own lifetime     financial impact on thousands of consumers in the Medford area. The guilty party was sentenced
           performed by the Board.          matters related to the care, preparation, processing,     (about 6,250 per year) and those who             to 18 months in prison.
                                            transportation and final disposition of human             provide the goods and services associated
                                            remains; and 2) consumer protection with respect to       with the final disposition of human remains      While enforcement remains the backbone of compliance, the Board's primary focus is on
                                            the purchase of goods and services associated with        (1,050 licensed individuals, 650 licensed        prevention. It is impossible to calculate the number of problems that do not arise as a result of the
                                            final disposition.                                        facilities and several thousand unlicensed       Board's compliance activities.
                                                                                                      cemetery, crematory and funeral
                                                                                                      establishment employees). Indirectly, every
                                                                                                      citizen has an interest in the way Oregon
                                                                                                      handles the final disposition of human
                                                                                                      remains.




  Direct   This position is an              On-going cost to assure statewide                         All Oregonians are impacted                      This position will provide overall preparation and cooridination for any
           internal position to             emergency response coordination.                          indirectly.                                      emergency response activity.
           coordinate emergency
           response activities for
           ODA with statewide
           efforts.




  Direct   State is current and only Revenue exceeds costs. Benefit in                                Direct: <45,000 pilots, aircraft                 Other mandated legal references: ORS 837.020; ORS 837.040; ORS
           provider. Service could safety and accountability. Benefits are                            owners and dealers.        Indirect:             837.075                                              All revenue
           not be provided by        on-going and long term.                                          Statewide                                        derived from Other Funds. Funds are dedicated.
           others.
  Direct                             Ensures compliance with state laws,                              Directly impacts all 2.9 million
                                     rules and regulations regarding                                  Oregon drivers and all of the other
                                     insurance and the financial responsibility                       drivers who travel in Oregon and
                                     of Oregon's drivers with the intent of                           indirectly impacts all Oregon
                                     maximizing the number of drivers who                             citizens.
                                     are insured while operating a motor
                                     vehicle. Contributes to Oregon
                                     Benchmark #45: Reducing Premature
                                     Death and to ODOT Goal #1: Improve
                                     Travel Safety in Oregon.




  Direct                                    Ensures that trucks pay their fair share                  Directly impacts the approximately Required by ORS 803, 825, 826.
                                            for use of the highway infrastructure,                    25,000 trucking companies
                                            insuring the viability of the state Highway               registered to operate more than
                                            Fund to build and maintain state and                      300,000 trucks in Oregon.
                                            local roads and roadside rest areas.                      Indirectly impacts the entire 3.3
                                            Ensures a level playing field for the                     million+ citizens of Oregon.
                                            trucking industry. Ensures that Oregon-
                                            based carriers who operate in other
                                            states and provinces pay registration fees
                                            and fuel taxes owed to the jurisdictions,
                                            per obligations under International
                                            Registration Plan (IRP) and International
                                            Fuel Tax Agreement (IFTA). Cost of this
                                            function in 2004 was $3,428,200 and the
                                            audits recaptured approximately
                                            $5,622,912 for a net benefit of
                                            $2,194,712.




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                                                                                                                                                                                                            DRAFT




 Services
Direct/Ind
    irect         Service Provider                   Costs vs. Benefits (ROI)                  # Citizens Affected                                          Comments
   Direct:     Agency provides               The central agency provides oversight for 3.5 million (approx.)               Impact of Agency
 Consume       services.                     multiple boards and councils, delivering                                      A wide variety of consumers are protected by the agency's activities:
   rs and      Government is the only        cost-effective regulatory operations and                                      athletes, pregnant mothers and children, often vulnerable citizens needing
practitione    possible provider,            enforcing uniform health and safety                                           hearing aids or dentures, teens and others looking to get pierced or
  rs have      unless:                       standards with a focus on prevention.                                         tattooed, everyone who uses public pools and eats at restaurants, those with
    direct                                                                                                                 respiratory problems, and everyone who gets a haircut, manicure or
opportunit     State professional            This preventive approach is carried out                                       pedicure, and other esthetic and "wellness" services such as skin care, hair
 y to affect   assocations provided          with practitioner training, consumer                                          removal or cosmetic procedures such as permanent color technology.
  change       regulation, but they likely   education, community education
     and       wouldn't be recognized        materials, facility inspections, mediation                                    At a Glance
  receive      by other states,              and other agency strategies. These                                            Number of professions regulated: 15; Citizen Boards and Councils: 8;
  service      eliminating ability of        strategies cost less than responding after-                                   Board / Council members: 50, including practitioners, public members and
 satisfactio   practitioners to move to      the-fact to infection outbreaks and                                           nine physicians; Active licensees / registrants / permit holders: 40,000+;
  n due to     and from Oregon for           consumer complaints.                                                          Facility inspections annually: 10,000+; Consumer complaints responded to
 agency's      employment                                                                                                  annually: 400+; Agency staff: 27 FTE
accessibili    opportunities.                When public health outbreaks or
   ty and                                    consumer complaints do occur, the                                             Recent Accomplishments
 extensive     Rather than the board         agency is able to respond quickly and                                         * Same-day, walk-in on-site testing and licensing services facilitate entry to
 outreach      regulating itself, the        effectively due to the establishment of                                       professional practice
 efforts to    Health Licensing Office       uniform disciplinary and enforcement                                          * Interpreter-assisted examinations for non-English speakers
  multiple     carries out regulatory        standards and professional staff to                                           * Full-service agency Web site with online change-of-address
individuals    affairs with a                provide immediate and ongoing response                                        "License Update" feature and full selection of down-
       ,       professional staff not        to any critical situations related to public                                  loadable forms and educational brochures
 agencies,     from or affiliated with       health, safety and consumer rights.                                           * Practitioner self-attestation for streamlined compliance with
 associatio    agency-regulated                                                                                            continuing education requirements
   ns and      professions.                  Licensing fees, not general fund dollars,                                     * Creation and distribution of a "Consumers' Bill of Rights"
 organizati                                  pay for agency ongoing operation plus six-
     ons.                                    month surplus.




 Indirect      Through DAS, private          Net Revenue: Collectively the new            See Fair and Exposition above.   1) Repair & Maintenance Package POP #102; $8,201,035 LF; 2) Capital
               contractors will be           capital construction projects will result in                                  Construction POP #103; $16,850,000 LF
               contracted to complete        approximately $500,000 in net revenue to
               the capital construction      OSFEC. Public Benefit: The repair and
               projects creating jobs        maintenance of the State's assets will
               and economic stimulus.        provide for a safe environment for
                                             employees and guests that will
                                             encourage more business resulting in
                                             more revenue.
   N/A         N/A                           N/A                                          N/A




     D                                       Provides for the protection of the citizens
                                             of Oregon and the postsecondary
                                             schools by ensuring the quality of higher
                                             education and the integrity of an
                                             academic degree as a public credential




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