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					University of Houston System
FAST Project - Student Administration
SA Module - Student Financials
FIT ANALYSIS 2002
Seq #     Plan # Process/Activity       RFO Ref Requirement Description                Met Met, but   Functionality Not      Issue      Require- Process Owner Comments Project Team Response
                                        #                                                  Requires   Available but Met     Retired     ment Not
                                                                                           Change     Work                              Available
                                                                                           in         Required                         in Current
                                                                                           Business                                      System
                                                                                           Process



                 The university desires a comprehensive, integrated, billing and receivable system with the ability to provide online entry and batch entry, edit, and operation of student accounts. Information concerning
                 charges and payments of students and other third party accounts must be maintained in the system. The major functions of the system are the calculation of tuition and fees, payment and refund
                 processing and billing procedures. An interface must be maintained with the university accounting system to properly record all transactions.
                 The system must accept a voice response subsystem that allows students to register for classes and make payment arrangements (credit card, loans, financial aid, etc.). The system must be able to
                 provide students with current status of their accounts.
                 The system must be capable of providing necessary reports to comply with federal, state and university requirements. An end user friendly ad hoc reporting system is required.


                 Bill Customers
  1        SF1                                     Ability to bill installments as                                    X                                                           Customization made to the
                                                   regulated by the State of Texas.                                                                                               PS Statement of Account
                                                   (Bills must reflect discrete term                                                                                              using the Jetforms
                                                   charges; not total due if                                                                                                      software to accommodate
                                                   registered for several terms.)                                                                                                 the state installment plan.
                                                                                                                                                                                  This customization needs
                                                                                                                                                                                  to be made in 8.0 with the
                                                                                                                                                                                  specifics for each campus
                                                                                                                                                                                  bill mapped out. For
                                                                                                                                                                                  example, UHCL requires
                                                                                                                                                                                  that students sign the bill
                                                                                                                                                                                  for installment plans and
                                                                                                                                                                                  loans. Therefore a
                                                                                                                                                                                  signature line was added to
                                                                                                                                                                                  the UHCL bill. The main
                                                                                                                                                                                  campus does not have this
                                                                                                                                                                                  requirement.




      8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         1                                                                                7/22/201010:01 AM
Seq #    Plan # Process/Activity     RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                    Requires   Available but Met   Retired    ment Not
                                                                                          Change     Work                           Available
                                                                                          in         Required                      in Current
                                                                                          Business                                   System
                                                                                          Process



 2       Setup                       5.140      Ability to automatically generate                         X                                                                   The way that fees are
                                                all fee types (required, course,                                                                                              displayed on the student's
                                                major, section, options,                                                                                                      account and/or bill depend
                                                miscellaneous) and charges per                                                                                                on the way that fees are
                                                semester showing total amount                                                                                                 setup. Testing will be
                                                due.                                                                                                                          required to determine how
                                                                                                                                                                              fees will be setup for each
                                                                                                                                                                              campus.

 3         xx                        5.160      Ability to run current registration                       X                                 Non-registration bills are        In order to run non-
                                                bills and non-registration bills                                                            those bills for non-students      registration bills, a way to
                                                separately.                                                                                 with outstanding balances         bill emplids without
                                                                                                                                            for various charges such as       enrollment needs to be
                                                                                                                                            parking fines. The                established. In order to bill
                                                                                                                                            campuses need a way to            only for current
                                                                                                                                            differentiate bills for current   registration, the current
                                                                                                                                            registration and non-             term should be specified in
                                                                                                                                            registration.                     the batch billing process.


 4                                   5.190      Ability to show accepted financial     X                                                                                      The Invoice Layout allows
                                                aid awards on a generated fee                                                                                                 the user to specify if they
                                                bill.                                                                                                                         want to include a detailed
                                                                                                                                                                              summary or total of the
                                                                                                                                                                              anticipated aid a student
                                                                                                                                                                              will receive on the
                                                                                                                                                                              statement of account. If the
                                                                                                                                                                              student has already been
                                                                                                                                                                              awarded aid, this award
                                                                                                                                                                              item type appears in the
                                                                                                                                                                              details of the items on the
                                                                                                                                                                              bill that are pulled from the
                                                                                                                                                                              student's account.




     8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        2                                                                             7/22/201010:01 AM
Seq #    Plan # Process/Activity     RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                     Requires   Available but Met   Retired    ment Not
                                                                                           Change     Work                           Available
                                                                                           in         Required                      in Current
                                                                                           Business                                   System
                                                                                           Process



 5         xx                        5.200      Ability to create sample bills for                                   X                       The entire campus needs        The billing process in PS
                                                selected groups prior to and                                                                 the ability to run sample      only bills items that have
                                                during a billing cycle.                                                                      bills at any given time for    not been billed yet. So if
                                                                                                                                             any given term. Purpose is     "sample" bills are run for
                                                                                                                                             to validate the tuition and    students in Production,
                                                                                                                                             fee tables.                    when the "real" billing is
                                                                                                                                                                            run, the items that were
                                                                                                                                                                            billed on the sample bill will
                                                                                                                                                                            not be picked up because
                                                                                                                                                                            they've already been billed.
                                                                                                                                                                            The system also doesn't
                                                                                                                                                                            store an exact copy of
                                                                                                                                                                            previously generated
                                                                                                                                                                            invoice. The invoice is
                                                                                                                                                                            subject to change if
                                                                                                                                                                            enrollment has changed or
                                                                                                                                                                            the installment due
                                                                                                                                                                            amounts have changed.


 6        SF2                        5.210      Ability to create and regenerate                                     X                       This requirement includes      The billing process
                                                bills online for a single account or                                                         specifying a range of bills    currently only allows for
                                                multiple accounts, with a                                                                    or a file of emplids.          billing by one emplid, all
                                                response time not to exceed 45                                                                                              unbilled emplids or by a
                                                seconds per bill.                                                                                                           range of last names.

 7         xx                        5.280      Ability to bill for loans as defined                                 X                       State Law requires that SFS    Customization was made in
                                                by user.                                                                                     defer certain student          7.6 to PS Payment Plans to
                                                                                                                                             charges. This is currently     allow the flexibility to
                                                                                                                                             accompliched thru              specify various
                                                                                                                                             IVR/Web in real-time.          percentages and due dates.
                                                                                                                                             Loans/conditions are           This same customization
                                                                                                                                             automatically posted to        needs to be made in 8.0.
                                                                                                                                             student's acct in real-time.
                                                                                                                                             Without this automated
                                                                                                                                             process SFS would
                                                                                                                                             manually have to create
                                                                                                                                             loan notes, post notes to
                                                                                                                                             student accts, calculate
                                                                                                                                             manually interest for
                                                                                                                                             approximately 5000
                                                                                                                                             emergency loans/semester




     8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         3                                                                          7/22/201010:01 AM
Seq #    Plan # Process/Activity     RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                     Requires   Available but Met   Retired    ment Not
                                                                                           Change     Work                           Available
                                                                                           in         Required                      in Current
                                                                                           Business                                   System
                                                                                           Process



 8                                   5.400      Ability to electronically feed from     X                                                    Testing needs to include     PS does have functionality
                                                the bank and automatically post                                                              the scanning of an old PS for the use of lock boxes
                                                to student accounts with a                                                                   generated invoices to see    and billing scan lines.
                                                current date. Bill must have bar-                                                            how the system handles
                                                code "Scan line".                                                                            posting payments made
                                                                                                                                             with old invoice scan lines.


 9        SF3   Billing              5.570      Ability to produce third party bills                                 X                       Options should be available     The PS delivered Third
                                                and produce class schedules for                                                              to include special items        Party bill only indicates the
                                                all of the third party students.                                                             such as grades and/or           total amount covered by the
                                                The bill should list all students                                                            class schedule.SFS must         third party with the detail of
                                                and the total amounts charged                                                                have the ability to produce     each student and each
                                                with a breakdown of the types of                                                             3rd party bills by semester,    individual amount covered
                                                charges and the billing semester.                                                            either individually by          per student.
                                                                                                                                             contractor, or, en masse for
                                                                                                                                             all contracts.


 10        xx   Billing              5.950      Ability to produce an exact copy                                     X                       Without this feature SFS        PS maintains a history of all
                                                of a prior bill.                                                                             cannot reconstruct the          generated bills but does
                                                                                                                                             billing "trail" so as to        not allow an exact copy of a
                                                                                                                                             analyze, discuss, and prove     student or third party bill to
                                                                                                                                             exactly what items were         be reproduce. Items such
                                                                                                                                             billed. This is critical when   as enrollment and payment
                                                                                                                                             discussing prior billings.      plans are dynamic.
                                                                                                                                             SFS simply would be "dead
                                                                                                                                             in the water" when
                                                                                                                                             challenged by students
                                                                                                                                             regarding amounts
                                                                                                                                             previously billed. This
                                                                                                                                             severely impacts our ability
 11       SF4   Billing              5.960      Need history of bills generated.                           X                                 Invoices on student
                                                                                                                                             to collectneed to be accts.     PS maintains a history of all
                                                                                                                                             identified based on terms.      generated bills produced
                                                                                                                                                                             for a student or third party.
                                                                                                                                                                             PS's search is not based on
                                                                                                                                                                             term.

 12             Billing Requests                Requirement to generate real            X
                                                time bill that is adjusted based on
                                                enrollment transactions.




     8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         4                                                                           7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                     Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



 13            Billing Requests               Produce itemized list of                X                                                                                 The way that fees are
                                              transactions on semester fee bill.                                                                                        displayed on the student's
                                              Ability to identify charges to fee                                                                                        account and/or bill depend
                                              bill and generate bill as required.                                                                                       on the way that fees are
                                                                                                                                                                        setup. Testing will be
                                                                                                                                                                        required to determine how
                                                                                                                                                                        fees will be setup for each
                                                                                                                                                                        campus.


 14      SF5   Billing Messages               Ability to attach messages to fee                                    X                       Need to be able to attach    PS allows for messages to
                                              bills and customize as required.                                                             specific messages based      be linked to item types,
                                                                                                                                           on criteria. We have over    aging sets, individual
                                                                                                                                           99 different messages        students, corporations and
                                                                                                                                           attached to our bills.       to the billing standard
                                                                                                                                                                        request.
 15            Billing Messages               Ability to provide split bill to        X
                                              corporation and individual as
                                              required.

 16      xx    Billing Messages               Ability to track fee bills generated                       X                                                              PS maintains a history of all
                                              for students.                                                                                                             generated bills but does
                                                                                                                                                                        not allow an exact copy of a
                                                                                                                                                                        student or third party bill to
                                                                                                                                                                        be reproduce. Items such
                                                                                                                                                                        as enrollment and payment
                                                                                                                                                                        plans are dynamic.



 17            Billing                        Requirement to generate a               X
                                              statement of account that
                                              displays the charges and
                                              payments that are made.


 18      xx                                   Requirement to have check digits                                     X                       This requirement has to do
                                              calculated to edit misread digits                                                            with the billing scan line
                                              and recreate them.                                                                           and how misread digits are
                                                                                                                                           handled.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         5                                                                        7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



 19      SF6                                  Requirement to have a minimum                                       X                                                       PS only allows a total
                                              amount due as part of the billing                                                                                           amount due to be specified
                                              scan line. As delivered, a total                                                                                            as part of the delivered
                                              amount due is available but not a                                                                                           billing scan line setup.
                                              minimum amount due.

 20      SF7                                  Ability to attach messages per a                                    X                       For invoices that are           PS allows for messages to
                                              specific need or service indicator.                                                         generated for students on a     be linked to item types,
                                              For example, students with                                                                  cash basis (NSF) or who         aging sets, individual
                                              returned checks should                                                                      have a credit balance, no       students, corporations and
                                              automatically have a message                                                                scan line is attached to the    to the billing standard
                                              attached to their fee bills                                                                 statement.                      request. As delivered,
                                              indicating that they cannot write                                                                                           messages cannot be
                                              checks to pay their balance.                                                                                                attached to service
                                                                                                                                                                          indicators but this
                                                                                                                                                                          requirement may be met by
                                                                                                                                                                          attaching messages to
                                                                                                                                                                          relevant items types that
                                                                                                                                                                          would be on the student's
                                                                                                                                                                          accounts for items such as
                                                                                                                                                                          returned checks.




 21      xx                                   Enhancement request necessary                                       X
                                              for drill down on web pages. For
                                              example, when viewing a
                                              student's account, the name and
                                              emplid needs to follow to the
                                              various pages.
 22                                           Requirement to have a way to bill                                                           Currently, main campus          PS allows third parties to
                                              by Third Party codes.                                                                       third party contracts are       be billed by a billing range,
                                                                                                                                          assigned an alpha-numeric       one corp, specified
                                                                                                                                          code. When billing third        contracts or all not billed
                                                                                                                                          parties, one, all, or a range   yet. The billing range is
                                                                                                                                          of contracts can be billed      specified on the corp billing
                                                                                                                                          by the appropriate alpha-       standard request and is
                                                                                                                                          number code. Be sure to         generally a range of corps
                                                                                                                                          address conversion issue        such as from Acme to Nasa
                                                                                                                                          on setup of codes.              or A to Z.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        6                                                                           7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                    Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                      Requires   Available but Met   Retired    ment Not
                                                                                          Change     Work                           Available
                                                                                          in         Required                      in Current
                                                                                          Business                                   System
                                                                                          Process



 23      xx                                   Requirement to allow bills to be                            X                                                          PS allows billing standard
                                              generated based on groups. Ex.                                                                                         requests to be setup to bill
                                              An MBA groups, all stops,                                                                                              by student career, program,
                                              extension sections. Departments                                                                                        plan or student groups.
                                              would use this functionality to
                                              control the distribution of the
                                              statements.

 24                                           Requirement to display                                                                                                 The feed of anticipated aid
                                              anticipated aid on the fee bill prior                                                                                  is controlled by business
                                              to the second installment for the                                                                                      rules.
                                              purpose of reducing the minimum
                                              amount due. UH, UHV
                                              requirement.


 25            Refund Customers
 26      xx                        5.310      Ability to calculate refunds by                             X                                                          PeopleSoft allows refunds
                                              user defined criteria.                                                                                                 to be run for all students
                                                                                                                                                                     with credit balances or FA
                                                                                                                                                                     students only or Non-FA
                                                                                                                                                                     students.


 27                                5.330      Ability to generate refund checks        X                                                                             The student account will
                                              that will be reflected in the                                                                                          display the student refund
                                              students account balance.                                                                                              amount and source of
                                                                                                                                                                     refund, ie check, credit card
                                                                                                                                                                     payment.


 28                                5.340      Ability to automatically generate        X
                                              refund checks at prescribed
                                              times.
 29            Refund Customers               Ability to refund students based                                             X
                                              on refund type, priority and
                                              method.
 30      xx    Refunding                      Requirement to interface to                                 X                                                          Interface to the third party
                                              check printing software Bottom                                                                                         check printing software and
                                              Line Technologies & Higher One.                                                                                        Higher One.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                          7                                                                    7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description               Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                 Requires   Available but Met   Retired    ment Not
                                                                                     Change     Work                           Available
                                                                                     in         Required                      in Current
                                                                                     Business                                   System
                                                                                     Process



 31                Refunding                  Need to interface to payroll and    X                                                                                   A campus-wide decision
                                              AP for student refunds.                                                                                                 was made to refund
                                                                                                                                                                      students through AP. The
                                                                                                                                                                      interface with between PS
                                                                                                                                                                      SF and PS AP is delivered.


 32      SF8                                  Requirement to have credits                                      X                       Contracts with credit card     As delivered, PS only
                                              (refunds) sent back to credit                                                            companies dictate that all     allows credit card web
                                              cards for payments made                                                                  credit card refunds must be    payments to be refunded
                                              through the phone system (IVR)                                                           refunded through the credit    back to the credit card. The
                                              or in the Cashier's Office.                                                              card regardless of how the     unique architecture of the
                                                                                                                                       payment was made (IVR,         Cashiering Module doesn't
                                                                                                                                       WEB, In person). We made       allow for refunds resulting
                                                                                                                                       over 39,902 refunds last yr.   from cc payments made
                                                                                                                                                                      through the cashiering
                                                                                                                                                                      module to go back to the
                                                                                                                                                                      cc. Because the IVR is
                                                                                                                                                                      setup as a separate
                                                                                                                                                                      Cashier's Office, the same
                                                                                                                                                                      as above is true for cc
                                                                                                                                                                      refunding. PS does allow
                                                                                                                                                                      for refunds back to the cc
                                                                                                                                                                      for cc payments posted
                                                                                                                                                                      through the Student (Quick)
                                                                                                                                                                      Post page.
 33     Interfac                              Requirement for students to be                                   X                       For all refunds due
           e-                                 able to request refunds through                                                          (exclusive of excess
         EPOS                                 the phone (IVR) or web.                                                                  Financial Aid) the student
                                                                                                                                       must initiate the refund
                                                                                                                                       request via IVR or web.
                                                                                                                                       Without this enhancement,
                                                                                                                                       the entire process becomes
 34     Setup                                 Payment Tech & Verisign credit                                   X                       a manual intervention.
                                                                                                                                       Failure to support existing UHCL is currently using
                                              card processors need to be                                                               vendors will result in a loss Cybersource successfully.
                                              supported by PeopleSoft Student                                                          of the ability to accept      Currently PS only supports
                                              Financials.                                                                              electronic payment from       Cybersource, so it would
                                                                                                                                       students.                     take a system modification
 35                Collections




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                     8                                                                          7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                   Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



 36      SF9   Collections         5.110      Ability to select, sort & report                         X                                 Do not have workflow           Functionality available with
                                              accounts by collector.                                                                                                    the use of Worklists (which
                                                                                                                                                                        are part of Workflow).


 37     SF10                                  Ability to produce a time and                            X                                 do not have workflow           Data available in the system
                                              effort report by collector (the                                                                                           with Workflow. A custom
                                              amount of calls made by each                                                                                              query, crystal or sqr needs
                                              collector per specified date                                                                                              to be developed to extract
                                              range, the amount of money                                                                                                the information.
                                              collected by each collector).
 38     SF11 Collections           5.450      Ability to automatically generate                        X                                 do not have workflow           This requirement requires
                                              past due account letters, sanction                                                                                        workflow.
                                              notification letters and
                                              automatically place service
                                              indicators on students' records.
 39            Collections         5.460      Ability to assess collection fees     X                                                                                   The late fee setup allows a
                                              based on a percentage of the                                                                                              percentage of the amount
                                              past due amount.                                                                                                          due to be calculated.

 40     SF12                                  Ability to automatically remove                                    X                       Without this enhancement,
                                              the initial financial delinquent                                                           SFS and other users would
                                              service indicator and set a new                                                            be unable to determine
                                              service indicator specifying that                                                          whether this acct is in
                                              the over due amount is now in                                                              collections. This is
                                              collections.                                                                               necessary in order to direct
                                                                                                                                         inquiries to the collection
                                                                                                                                         dept.

 41     SF13 Collections           5.470      Ability to report to the Credit                          X                                                                Report will need to be
                                              Bureau past due amount and the                                                                                            written to extract the data.
                                              item detail associated with that
                                              amount.
 42     SF14 Collections           5.500      Ability to indicate that accounts                                  X                       This is necessary to           The ability to extract the
                                              have been assigned to external                                                             perform "due diligence" in     data would require the
                                              collection agencies as needed.                                                             the collection of past due     development of a custom
                                              And the ability to share (extract                                                          accts.                         process.
                                              electronically) this information
                                              with the external collection
                                              agencies.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                       9                                                                          7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                     Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



 43      xx    Collections         5.510      Ability to adjust the collection fee                                 X
                                              & negotiate repayment with
                                              borrower on a case by case
                                              basis.
 44                                           Requirement to have the                                                                X
                                              collection fee (25%) adjust
                                              automatically if the charge from a
                                              department (ie library, parking,
                                              housing) in collections has been
                                              removed or adjusted down.

 45            Collections         5.530      Ability to monitor & track              X                                                    But the university does not Work flow needed.
                                              delinquent accounts.                                                                         have Workflow!
 46      xx    Collections         5.540      Ability to automatically place                                       X                       Without this enhancement,
                                              delinquent accounts with internal                                                            SFS and other users would
                                              collectors or outside collection                                                             be unable to determine
                                              agencies via user-identified                                                                 whether this acct is in
                                              criteria.                                                                                    collections. This is
                                                                                                                                           necessary in order to direct
                                                                                                                                           inquiries to the collection
                                                                                                                                           dept. This would then
                                                                                                                                           require manual review of all
                                                                                                                                           accts in order to determine
                                                                                                                                           whether they should be
                                                                                                                                           transferred to collections.
                                                                                                                                           There are currently 51 stop
                                                                                                                                           codes


 47            Collections                    Ability to identify aging accounts      X                                                                               Can age without using work
                                              for students.                                                                                                           flow. Use credit history
                                                                                                                                                                      process.
 48      xx                                   Requirement for history of                                           X
                                              generated letters to be available.
                                              An exact copy of each letter must
                                              be able to be reproduced.

 49      xx                                   Requirement to have students                               X                                 The university does not    Work flow is needed to
                                              assigned to collectors.                                                                      have Workflow!             assign students to
                                                                                                                                                                      collectors.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         10                                                                     7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                  Requires   Available but Met   Retired    ment Not
                                                                                      Change     Work                           Available
                                                                                      in         Required                      in Current
                                                                                      Business                                   System
                                                                                      Process



 50            Payment Plans
 51            Payment Plans       5.170      Ability to assess the installment    X                                                    In Cal 2001 we assessed          Fee assessment will be
                                              fee automatically for those                                                               17,336 late fees at $10 / fee.   determined by campus and
                                              students meeting the criteria to                                                          This must be automatic or        based on customization of
                                              be charged based on university                                                            income will be severely          installment plan.
                                              policy.                                                                                   impacted.
 52     SF15                       5.580      Ability to charge various amounts                                 X                       The projects' response is        PS does allow for contracts
                                              for different students on a                                                               contradictory. Either it         to cover different amounts
                                              contract, & allow various                                                                 does or does not allow for       per students, but the items
                                              stipulations for students on the                                                          individually different           that are eligible for
                                              same contract.                                                                            charges for students on the      coverage, ie tuition, must
                                                                                                                                        same contract. The issue         be setup a head of time and
                                                                                                                                        centers on the ability of the    cannot be changed on a
                                                                                                                                        system to accept individual      student by student basis
                                                                                                                                        ceiling limitations on the       after the contract has been
                                                                                                                                        same contract with the           established. For example,
                                                                                                                                        same stipulations. ex.           if student A should have
                                                                                                                                        contractor may pay up to         $100 of tuition covered and
                                                                                                                                        $600 for student A but up to     student B should $200 of
                                                                                                                                        $700 for student B.              lab fees covered, both the
                                                                                                                                                                         tuition and labs fees have
                                                                                                                                                                         to be indicated in the initial
                                                                                                                                                                         setup of the contract.




 53                                5.590      Ability to bill third parties        X
                                              separately and have a different
                                              due date than the normal
                                              semester billing.
 54                                5.600      Ability to control when a third      X
                                              party charge will be applied to a
                                              student account.




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Seq #   Plan # Process/Activity        RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                       #                                                    Requires   Available but Met   Retired    ment Not
                                                                                            Change     Work                           Available
                                                                                            in         Required                      in Current
                                                                                            Business                                   System
                                                                                            Process



 55      xx                            5.610    Ability to assess interest or late                                    X                       Without this ability the         A customization was done
                                                charges on past due accounts.                                                                 university would suffer a        in 7.6 to calculate interest
                                                                                                                                              huge impact on income            on PS Payment Plans,
                                                                                                                                              generated by late fees and       customization also needed
                                                                                                                                              interest. Additionally, this     in 8.0. Late fees need to be
                                                                                                                                              would require SFS to             automatically assessed
                                                                                                                                              manually calculate/assess        based on due date criteria.
                                                                                                                                              such receivables to tens of
                                                                                                                                              thousands of accts each
 56      xx                            5.620    Ability to post initial loan interest                                 X                       Federal Regulation Z,            Interest needs to be
                                                based on term of loan (45, 90                                                                 "Truth in Lending",              calculated based on days.
                                                days and book loans) and upon                                                                 requires that any loan must      Customization was done in
                                                payment, recalculate the actual                                                               accurately calculate the         7.6, needs to be done in 8.0.
                                                interest earned and credit the                                                                interest earned. Failure to
                                                student's account for the                                                                     do otherwise would place
                                                unearned difference.                                                                          the university in violation of
 57      xx                            5.630    Ability to have contract stop &                                       X                       Federal regulations.
                                                                                                                                              The main campus needs to         PS allows contracts to be
                                                start dates.                                                                                  be able to setup contracts       setup for a given term, an
                                                                                                                                              to be valid indefinitely, but    academic year or specified
                                                                                                                                              were start and stop dates        period. Once a student is
                                                                                                                                              can be attached at the           placed on the contract, the
                                                                                                                                              student level. Failure to        student is on the contract
                                                                                                                                              initiate this enhancement        for the specified time
                                                                                                                                              will result in the manual        period.
                                                                                                                                              review of approx 6000
                                                                                                                                              student accts each
                                                                                                                                              semester.



 58                                             Ability to assess processing fee         X
                                                on loans.
 59            Third Party Contracts            Ability to manage third party                                                X                                                 Requirement is too vague.
                                                contracts.



 60            Payment Plans                    Required to transfer partial             X
                                                charges between Third Party
                                                (Organizations) and Student
                                                Account.




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Seq #   Plan # Process/Activity        RFO Ref Requirement Description              Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                       #                                                Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



 61            Payment Plans                    Need to be able to charge a          X
                                                payment plan fee.



 62       xx   Payment Plans                    Require payment plans to                                          X                       Installment plans should         PS adjusts student
                                                recalculate in "real time" for                                                            only require the 50% plus        accounts to reflect any
                                                changes in enrollment or other                                                            100% of any pror balance         added classes or charges.
                                                activity for adjustments to be                                                            and un-installable current       The 50% initial payment due
                                                reflected in the second and third                                                         semester charges owed in         is subject to adjustment
                                                installments. If a student has                                                            the initial billing be due for   depending on the payment
                                                been billed for his initial 50%                                                           the first installment            plan setup.
                                                installment, the second and third                                                         payment. If students add
                                                installment payments need to be                                                           classes the new
                                                adjusted equally for those course                                                         adjustments should be
                                                adjustments.                                                                              reflected equally in the
 63     Upgrad Split Payments                   Required to split due date for                                    X                       This is and third
                                                                                                                                          secondper Texas State Law   Customization was done in
          e                                     charges i.e. 50%, 25%, 25%                                                                . Minimum payment initially 7.6 to PS Payment Plans
                                                according to Texas state law.                                                             due is equal to 50% of      and needs to be done in
                                                                                                                                          current semester charges    8.0.
                                                                                                                                          plus 100% of prior balance
                                                                                                                                          and uninstalleable current
                                                                                                                                          semester charges.


 64     SF16                                    Requirement to have students                                      X                       The main campus has a
                                                automatically assigned to                                                                 large number of students (
                                                payment plans either through                                                              in excess of 20,000
                                                billing, IVR or Web interfaces.                                                           students/semester) who
                                                                                                                                          use the Installment Plan
                                                                                                                                          and Loans and need the
                                                                                                                                          system to automatically
                                                                                                                                          assign students. or allow
                                                                                                                                          students to assign
                                                                                                                                          themselves (ie loans by
 65       xx   Third Party Contracts            Ability to specify start and end                                  X                       phone). #57 owner
                                                                                                                                          see seq
                                                dates at the student level where                                                          comments
                                                the students are added to the
                                                third party contract.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



 66            Payment Plans       5.220      Ability to add late fees to            X                                                    Late fees must be assessed A process must be run to
                                              delinquent accounts based on                                                                automatically based on     assess late fees.
                                              user defined criteria.                                                                      user defined criteria.

 67      xx                                   Ability to add at the student level                                 X                       For example, student A may     In PS, the items that are
                                              any special stipulations related to                                                         have $100 of tuition           eligible for coverage, ie
                                              what the Third Party will cover                                                             covered by Boeing and          tuition, must be setup a
                                              although the contract as initially                                                          student B may need to have     head of time and cannot be
                                              setup may not include this                                                                  $200 of student service fees   changed on a student by
                                              particular stipulation.                                                                     covered by Boeing. The         student basis after the
                                                                                                                                          system should allow the        contract has been
                                                                                                                                          flexibility of assigning       established. For example,
                                                                                                                                          students to charges that       if student A should have
                                                                                                                                          may not have been              $100 of tuition covered and
                                                                                                                                          specified in the original      student B should $200 of
                                                                                                                                          contract setup.                lab fees covered, both the
                                                                                                                                                                         tuition and labs fees have
                                                                                                                                                                         to be indicated in the initial
                                                                                                                                                                         setup of the contract.



 68            Accounting
 69            Accounting          5.100      Ability to hold future transactions    X
                                              from feeding to university
                                              accounting system.
 70      xx                                   A need for a copy feature to copy                                   X                                                      The initial setup of
                                              deferred items for each new                                                                                                deferrable items will be a
                                              fiscal year.                                                                                                               manual process. A copy
                                                                                                                                                                         feature for deferrable item
                                                                                                                                                                         types needs be established
                                                                                                                                                                         to allow the deferred until
                                                                                                                                                                         date to be specified once
                                                                                                                                                                         for all deferrable item types
                                                                                                                                                                         and then copied with the
                                                                                                                                                                         item type copy feature. A
                                                                                                                                                                         customization was made in
                                                                                                                                                                         7.6 to copy item types from
                                                                                                                                                                         one term to the next and
                                                                                                                                                                         needs to be done in 8.0.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                     Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



 71       xx     Accounting        5.290      Ability to change code/transcode                                     X                                                    Item types are effective
                                              fields rather than create new                                                                                             dated, thus if changes need
                                              ones. Codes should have                                                                                                   to be made to item types a
                                              effective stop/start dates. Abillity                                                                                      new row must be inserted
                                              to copy item types in Student                                                                                             and latest information
                                              Financials to new semester or                                                                                             should be indicated. A
                                              business year using logic similar                                                                                         customization was done in
                                              to that delivered for Prior Term                                                                                          7.6 to copy item types and
                                              Copy.                                                                                                                     the same should be done in
                                                                                                                                                                        8.0.


 72                                5.700      Ability to classify accounts                                                X
                                              receivable and to report by user
                                              defined criteria.
 73       xx                       5.710      Ability to extract student credit                          X                                 Students must request non-
                                              balances on regular basis, as                                                                financial aid refunds so
                                              required.                                                                                    they can potentially have
                                                                                                                                           unclaimed credit balances
                                                                                                                                           on their accounts.


 74                                5.730      Ability to implement system edits       X
                                              of university accounting system
                                              debit/credit account combinations
                                              and correct online or in batch.

 75     Upgrad                     5.740      Ability to automatically distribute                        X                                                              A customization was made
          e                                   waiver accounts to appropriate                                                                                            in 7.6 and needs to be made
                                              accounts in university accounting                                                                                         in 8.0.
                                              system with no clearing account.
                                              This also includes the ability to
                                              automatically distribute a single
                                              waiver to various accounts in
                                              university accounting system.

 76     SF17                       5.750      Ability to age & run a trial balance                                 X                                                    Customized reports need to
                                              by student account rather than by                                                                                         be developed.
                                              code within an acceptable time
                                              frame.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                   Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



 77                                5.760      Ability to recreate the accounting    X
                                              feed report after sessions
                                              reported. This is the Journal
                                              Detail report in PS produced from
                                              the student feed to GL.

 78     SF18                       5.770      Ability to record liability                                        X                                                Report needed to identify
                                              transactions and maintain                                                                                           all unclaimed refunds.
                                              supporting detail according to
                                              user defined criteria.
 79                                5.780      Ability to distribute revenues to     X
                                              various university accounting
                                              system accounts based upon
                                              student/major, college, course
                                              section, or other user defined
                                              methodology.
 80     Setup                      5.790      Ability to calculate deferred                            X                                                          The initial setup of
                                              revenues as required and                                                                                            deferrable items will be a
                                              allocate automatically to the                                                                                       manual process. A copy
                                              university accounting system.                                                                                       feature for deferrable item
                                                                                                                                                                  types needs be established
                                                                                                                                                                  to allow the deferred until
                                                                                                                                                                  date to be specified once
                                                                                                                                                                  for all deferrable item types
                                                                                                                                                                  and then copied with the
                                                                                                                                                                  item type copy feature. A
                                                                                                                                                                  customization was made in
                                                                                                                                                                  7.6 to copy item types from
                                                                                                                                                                  one term to the next and
                                                                                                                                                                  needs to be done in 8.0.




 81      xx                                   The ability to generate                                            X                                                We will investigate if these
                                              appropriate future period                                                                                           entries are reversed on the
                                              reversing entries should                                                                                            GL side. UHCL's Debbie
                                              accompany the deferred feature..                                                                                    Sellman will let us know.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description              Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                Requires   Available but Met   Retired    ment Not
                                                                                    Change     Work                           Available
                                                                                    in         Required                      in Current
                                                                                    Business                                   System
                                                                                    Process



 82            Accounting          5.870      Ability to have weekly & month     X                                                    Confirm that there is not a
                                              end accounting feeds to                                                                 performance issue.
                                              university accounting system
                                              without interfering with
                                              operations.
 83      xx    Accounting          5.970      Need to see G/L account                                         X                                                     The G/L account
                                              information as part of the                                                                                            information is seen that the
                                              student's account information.                                                                                        item type setup level and
                                                                                                                                                                    not through the student's
                                                                                                                                                                    account.
 84            Tax Reporting
 85     SF19                                  Ability to exclude the dollar                                   X                       The dollar amounts are not
                                              amount from the delivered PS                                                            being reported currently.
                                              1098-T functionality.
 86     SF19                                  Requirement to adjust on an                                     X                       For example, changing the
                                              individual basis the 1098T                                                              enrollment status, name,
                                              information for a specified                                                             dollar amount and address
                                              student.                                                                                for a student. After making
                                                                                                                                      these changes, a new
                                                                                                                                      1098T can be printed for an
                                                                                                                                      individual student and the
                                                                                                                                      individual record is sent
                                                                                                                                      manually to the IRS.


 87     SF19                                  Requirement to print 1098Ts on                                  X                                                     PS requires that print stock
                                              plain paper.                                                                                                          is used. A customization
                                                                                                                                                                    would be required to mimic
                                                                                                                                                                    the 1098T form.

 88     SF20                                  Requirement to calculate, on a                                  X
                                              semester basis, non-qualified
                                              scholarships and qualified
                                              scholarships for NRAs. The
                                              excess nonqualified scholarship
                                              is taxed at 14% and charged to
                                              the student's account. (1042S)




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



 89     SF20                                  The non-qualified scholarship                                       X
                                              calculation is also needed on a
                                              cumulative basis for each Fall,
                                              Spring and Summer semesters
                                              for all NRAs within a calendar
                                              year. In this case the 14% does
                                              not get posted on the student's
                                              account.
 90     SF21                                  A data extract is required to feed                                  X
                                              the appropriate 1042S reporting
                                              requirements.
 91      xx                                   Requirement to report 1098T                                         X
                                              data on a consolidated basis for
                                              all four institutions. 1098T
                                              information is reported under one
                                              TIN. Such as aggregating hours
                                              and dollar amounts. Students
                                              can enrolled at multiple
                                              institutions.
 92     SF22 Tax Reporting                    Need to meet requirements of the
                                              Tax Relief Act of 1997 for
                                              reporting for Hope and other
                                              scholarship purposes.
 93            Maintain
               Receivables
 94            Maintain Receivables 5.150     Ability to automatically charge &      X
                                              reverse fees with start & stop
                                              dates maintained in online tables.

 95                                5.400      Ability to electronically feed from    X
                                              the bank and automatically post
                                              to student accounts any
                                              payments with future effective
                                              dates.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                  Requires   Available but Met   Retired    ment Not
                                                                                      Change     Work                           Available
                                                                                      in         Required                      in Current
                                                                                      Business                                   System
                                                                                      Process



 96     Setup                      5.410      The cancellation process should                                   X                       Based on consultation with      The enrollment cancellation
                                              automatically produce a report,                                                           CL SFS the financial            process does produce a
                                              accurately indicating the pool of                                                         withdrawal process              report indicating the
                                              students whose enrollment                                                                 produced a report that          students whose
                                              should be cancelled.                                                                      seriously overstates the        enrollments are to be
                                                                                                                                        population of students who      cancelled. This report must
                                                                                                                                        should be cancelled. This       be run after the cancellation
                                                                                                                                        overststaement causes the       process is run.
                                                                                                                                        requirement that the list
                                                                                                                                        must be manually reveiwed
                                                                                                                                        student by student (this ,
                                                                                                                                        proportionately would
                                                                                                                                        mean reviewing as many as
                                                                                                                                        6000 or more records, The
                                                                                                                                        time involved would
                                                                                                                                        completely negate the
                                                                                                                                        purpose and intent of
                                                                                                                                        cancellation, which is
 97     SF23                       5.420      Ability to generate return check                                  X                       "Bad Check Summary
                                              letters, assess return checks                                                             Only" - This requirement is
                                              fees, and cancel registration of                                                          utiltized by the entire
                                              students for non-payment of                                                               university and is required
                                              returned checks. Notification                                                             by MAPP. Every dept in the
                                              letters generated and check                                                               university is required to
                                              cashing privileges cancellation.                                                          verify bad checks through
                                              Need a Bad Check Summary                                                                  system inquiry. Failure to
                                              screen indicating the number of                                                           have this readily available
                                              bad checks per student and                                                                will result in increasing the
                                              allowing a flag to be set so that                                                         problem rather than
                                              the system no longer accepts
                                                                                                                                        controlling and identifying
                                              checks from students having met
                                                                                                                                        individuals who
                                              their bad check limit.
                                                                                                                                        consistently write bad
                                                                                                                                        checks.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description               Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                 Requires   Available but Met   Retired    ment Not
                                                                                     Change     Work                           Available
                                                                                     in         Required                      in Current
                                                                                     Business                                   System
                                                                                     Process



 98     SF24                       5.430      Ability to financially withdraw                                  X                       This process, currently
                                              students from courses at the end                                                         known as Severance of
                                              of the semester based on dollar                                                          Service, is of extreme
                                              amount criteria and assess                                                               importance to the
                                              financial stops and charges.                                                             university. It serves to
                                              Generate notification letter to                                                          identify those students who
                                              student. & place hold on grades.                                                         are still delinquent prior to
                                                                                                                                       semester end. This stops
                                                                                                                                       (automatically) all services
                                                                                                                                       to the student such as
                                                                                                                                       transcripts, registration,
                                                                                                                                       etc. This process always
                                                                                                                                       withholds grades for the
                                                                                                                                       current semester. Removal
                                                                                                                                       of the stop automatically
                                                                                                                                       generates email to RAR.
 99                                5.880      Ability to apply payment to a       X                                                                                     Application to a specific
                                              specific element of an account.                                                                                           item or items is done
                                                                                                                                                                        through the Student (Quick)
                                                                                                                                                                        Post or Corp (Quick) Post
                                                                                                                                                                        pages by using the Pay
                                                                                                                                                                        Charges functionality.

100     SF25 Enrollment            5.980      Need automatic way to reinstate                                  X                       PS requires that students
             Cancellation                     into former courses for the                                                              be reinstated course by
                                              current term. If a student is                                                            course, manually. This
                                              dropped from classes for non-                                                            issue is extremely time
                                              payment and subsequently pays,                                                           sensitive and error prone.
                                              then a reinstatement transaction                                                         Failure to automatically
                                              needs to put the student back                                                            reinstate students into their
                                              into all their classes. The                                                              currewnt classes/sections
                                              reinstatement function should                                                            (identical to current
                                              allow multiple reinstatements to                                                         enrollmet) will become a
                                              occur without having staff                                                               manual task and subjective
                                              manually add every class to
                                                                                                                                       in nature rather than
                                              every student who came in and
                                                                                                                                       objective in practice. It will
                                              paid their bill.
                                                                                                                                       also pass along what is
                                                                                                                                       now automatic into a




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                  Requires   Available but Met   Retired    ment Not
                                                                                      Change     Work                           Available
                                                                                      in         Required                      in Current
                                                                                      Business                                   System
                                                                                      Process



101      xx    Quick Post                     Requirement for on-line interface                                 X                       Without on-line IVR/WEB
                                              using IVR and Web for                                                                     interface we cease to
                                              transactions.                                                                             provide superior service to
                                                                                                                                        which the students are
                                                                                                                                        accustomed. This will
                                                                                                                                        require a return to 1980's
                                                                                                                                        manual process
                                                                                                                                        necessitating each and
                                                                                                                                        every student to personally
                                                                                                                                        come to our offices for
                                                                                                                                        processing. WE had over
                                                                                                                                        45,000 credit card payments
                                                                                                                                        over IVR in 2001.
102     SF26 Quick Post                       Interface to One Card. Includes                                   X                       Failure to implement this
                                              book loans.                                                                               item renders the "one Card"
                                                                                                                                        program as useless and
                                                                                                                                        makes the book loan
                                                                                                                                        program a manual process.

103            Group Post                     Need to approve payments prior                                           X
                                              to posting.

104     SF27 Group Post                       Need to interface to AFSA for                                     X                       All Fedral Loans
                                              federal student loans.                                                                    Information are transmitted
                                                                                                                                        to AFSA and information is
                                                                                                                                        transmitted between AFSA,
                                                                                                                                        SFS, and SFA on a
                                                                                                                                        continuous basis. The
                                                                                                                                        volume is huge. We are
                                                                                                                                        speaking of not just current
                                                                                                                                        students but all previous
                                                                                                                                        students, no longer
                                                                                                                                        enrolled, who may have had
                                                                                                                                        federal loans.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



105     SF28 Group Post                       Need to provide EFT interface for                                   X                       The sheer volume of
                                              student loans and student                                                                   transactions currently
                                              refunds.                                                                                    handled thru EFT requires
                                                                                                                                          that this enhancement be
                                                                                                                                          done. Over 79, 000 such
                                                                                                                                          transactions occurred in
                                                                                                                                          2001.

106      xx    Group Post                     Need to provide Lock box                                            X                       Again we have a problem
                                              interface to banks.                                                                         due to the seer volume of
107      xx    Group Post                     Need to interface to parking                                        X                       transactions (nearly 42,000
                                                                                                                                          Volume question again!
                                              system.                                                                                     Nearly 45,000 transaction
                                                                                                                                          fed from parking to SFS in
                                                                                                                                          2001.
108      xx    Self-Service                   Requirement to on-line interface                                    X                       would totally negate the
                                              to credit card processing                                                                   credit card processing
                                              company.                                                                                    ability
109      xx    Group Post                     Ability to process balanced and                                     X                       NO WORKFLOW!!!!!!           Workflow is needed to use
                                              unbalanced groups using                                                                                                 worklists.
                                              worklists and to review and
                                              correct errors on-line.
110      xx    Enrollment                     Need to mass drop students                                X                                 PS does NOT correctly          The enrollment cancellation
               Cancellation                   when payment is not received.                                                               identify the students who      process drops enrollment
                                                                                                                                          should be dropped thus         of students for all unpaid
                                                                                                                                          requiring manual               classes.
                                                                                                                                          intervention to identify the
                                                                                                                                          enrollment.
111      xx                                   Requirement for Group Data                                          X                       By posting unbalanced          PS allows the posting of
                                              Entry (Group Post) functionality to                                                         batches we are causing         unbalanced groups. The
                                              prevent the posting of                                                                      Financial Statement            system does note that the
                                              unbalanced groups.                                                                          inaccuracies.                  group is unbalanced, but
                                                                                                                                                                         doesn't prevent the posting
                                                                                                                                                                         of that group.


112     SF29                                  Requirement to have the                                             X                       This is necessary to
                                              student's name and emplid carry                                                             prevent confusion and error
                                              from the Payment Reversal and                                                               in dealing with student
                                              Charge Reversal pages to the                                                                accts.
                                              Payment or Charge Detail Link
                                              when using this functionality.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        22                                                                         7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                    Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                      Requires   Available but Met   Retired    ment Not
                                                                                          Change     Work                           Available
                                                                                          in         Required                      in Current
                                                                                          Business                                   System
                                                                                          Process



113     SF30                                  Requirement to have the written-                                      X                       Executive mgt at UH            The delivered PS process
                                              off amounts transferred back to                                                               currently requires that this   zeros out the uncollected
                                              the students accounts as a bad                                                                data be readily available on   debt on the student's
                                              debt receivable once the write off                                                            each student's acct. Failure   account once the write off
                                              process is run.                                                                               to do so effectively renders   process is run. A process
                                                                                                                                            this acct uncollectible in     needs to be developed to
                                                                                                                                            the future.                    move those written off
                                                                                                                                                                           amounts from the write off
                                                                                                                                                                           item type to the bad debt
                                                                                                                                                                           expense item type after
                                                                                                                                                                           running the delivered write-
                                                                                                                                                                           off process.

114      xx                                   Requirement to exclude students                             X                                                                Service indicators can be
                                              from the write off batch process                                                                                             placed on a student's
                                              on an individual basis as                                                                                                    account to exclude them
                                              determined.                                                                                                                  from the process.


115     SF31                                  Requirement to send to the state                                      X                       Requirement to interface
                                              via an interface all reported                                                                 electronically is a STATE
                                              indebtedness. This is a state                                                                 REQUIREMENT11111
                                              requirement. As students make
                                              payments against their
                                              indebtedness, a weekly file must
                                              be sent to the state to report this
                                              activity.




116      xx    Maintain Receivables 5.650     Ability to automatically write-off in                       X
                                              a batch mode, accounts that
                                              meet the write-off to bad debt.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                          23                                                                         7/22/201010:01 AM
Seq #   Plan # Process/Activity      RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                  Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



117            Maintain Receivables 5.660     Ability to have bad debt reserve -                                                    X                                     Reports required to extract
                                              ability to calculate bad debt                                                                                               this information.
                                              reserve based on either receipts
                                              or receivables (at user option)
                                              and to prorate that to affected
                                              accounts and generate
                                              necessary transactions.
118      xx    Quick Post            5.270    Ability to change account                                 X                                                                 In order to change an
                                              numbers online and transfer all                                                                                             incorrect account number a
                                              the detail to the new account                                                                                               correcting entry using
                                              number online.                                                                                                              Student (Quick) Post must
                                                                                                                                                                          be used. In addition, if the
                                                                                                                                                                          cost center information for
                                                                                                                                                                          a given item type needs to
                                                                                                                                                                          be corrected, the cost
                                                                                                                                                                          center correction is made at
                                                                                                                                                                          the item type setup level.




119      xx    Maintain Receivables 5.720     Ability to automatically identify &                                 X                       REFER TO SEQ # 117.
                                              post recovery of bad debt credits.

120     SF32 Group Post                       Need to interface to AFSA for                                       X                       Development of an
                                              federal student loans.                                                                      interface is required. This a
                                                                                                                                          federal program and this
                                                                                                                                          interface is required by law.

121            Tuition Calculation

122      xx                                   Ability to calculate tuition based                        X                                                                 Equations could be used to
                                              on class not on student                                                                                                     filter the tuition calc so that
                                              classification e.g. undergraduate                                                                                           fees are charged based on
                                              takes graduate course and is                                                                                                the career of the class as
                                              charged graduate tuition for that                                                                                           opposed to the career of
                                              course. UH and UHV charges                                                                                                  the student. Ben
                                              tuition this way. UHD and UHCL                                                                                              Santelman will verify this
                                              charges tuition based on the                                                                                                with another institution
                                              student classification.                                                                                                     who follow this same
                                                                                                                                                                          practice.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                     Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



123     SF33                                  Ability to assign batch service                                      X
                                              holds to stop refunds from being
                                              issued until FA is verified. Would
                                              like a release feature as well.

124     SF34                                  Ability to identify "undocumented"                         X                                 Must be in the state for
                                              students who are in receipt of FA.                                                           three years.
                                              These students can claim tuition                                                             Assign a special residency
                                              as a Texas resident.                                                                         status at UHD
                                                                                                                                           Report to state required.
125      xx    Student Account                Ability for users to quickly analyze                       X                                 It is imperative in order to      PS 8.0 has a new account
                                              a students account and identify                                                              analyze a student's acct in       summary screen that
                                              the problem and print a summary                                                              toto, chronologically, by         allows the user to quickly
                                              of this.                                                                                     semester. Refer to ABC ,          see a summary of all
                                                                                                                                           BAFREC, STAS/detail mode          transactions (payments,
                                                                                                                                           screens for comparison            charges, FA, refunds, Self-
                                                                                                                                           purposes. Failure to              Service activity).
                                                                                                                                           provide this req. will result
                                                                                                                                           in the inability to effectively
                                                                                                                                           decipher a student acct
                                                                                                                                           history/analysis. This is at
                                                                                                                                           the "guts" of our system
                                                                                                                                           requirement.l
126      xx                                   Ability to generate a report on                            X                                                                   Modification Tracking
                                              waivers and type of waiver by                                                                                                  Number UCSR067 approved
                                              student. Needed for FA. CB                                                                                                     to generate report for
                                              report for Waivers including $                                                                                                 UHCL.
                                              amount and students.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                   Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



127      xx                                   Ability to automatically feed FA                         X                                 Need to see process work.   PS allows priorities to be
                                              data to Student Account and to                                                             Hazelwood versus Pell       set so that a particular item
                                              reduce Hazelwood that has been                                                             and/or SEOG.                type can have a higher or
                                              already been processed for that                                                                                        lower priority than another.
                                              student.                                                                                   1. Due to the huge volume If a payment with a lower
                                                                                                                                         (over 79,000 items fed and priority is applied to a
                                                                                                                                         increases each yr) this     student account before a
                                                                                                                                         process must be             payment with a higher
                                                                                                                                         automtated. 2. This must be priority, the payments swap
                                                                                                                                         (swap) thoroughly tested.   appropriately once the
                                                                                                                                         This is an extremely        payment with the higher
                                                                                                                                         complicated process which priority is applied.
                                                                                                                                         could result in the
                                                                                                                                         erroneous refunds to
                                                                                                                                         students.


128     SF35                                  Ability of system to verify                                        X                       Integration with HR
                                              employment waiver based on                                                                 required. Without such
                                              specific rules to determine if                                                             integration , nearly 2000
                                              student continues to meet waiver                                                           students will have to be
                                              conditions and to generate a                                                               manually verified at least
                                              report that indicates those who                                                            twice a semester.
                                              do not meet the conditions.

129     SF36                                  Ability to enter multiple students                                 X                                                    PS currently requires that
                                              who qualify for a waiver and                                                                                            students be coded for
                                              process them on one screen.                                                                                             waivers on an individual
                                                                                                                                                                      basis.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                   Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



130     SF37                                  Copy feature for waivers from                                      X                       We currently have over        PS currently requires that
                                              one term to another.                                                                       6000 students on waivers      all new waiver be setup
                                                                                                                                         and over 2000 students on     manually by inserting newly
                                                                                                                                         3rd party contracts. The      effective dated rows and re-
                                                                                                                                         sheer volume required to      entering the waiver
                                                                                                                                         manually review each          information.
                                                                                                                                         student acct is staggering.
                                                                                                                                         The "copy" feature in PS is
                                                                                                                                         totally unacceptable! This
                                                                                                                                         would mean that 8000
                                                                                                                                         student accts at the
                                                                                                                                         beginning of every
                                                                                                                                         semester. This would
                                                                                                                                         require a substantive
                                                                                                                                         increase in FTE to
                                                                                                                                         accomplich! PS must be
131      xx                                   Ability to assess, adjust and                                      X                                                     Equations may be able to
                                              refund health insurance in cases                                                                                         be used to filter students
                                              where the student selects                                                                                                for the correct
                                              insurance and enrollment is a                                                                                            requirements.
                                              minimum of 6 hours of enrollment
                                              as of the 31st day of class.
                                              Students can drop below 6 hours
                                              (regular semesters) or 3 hours
                                              (summer semester) of enrollment
                                              and receive a refund up to the
                                              31st class day. After this date,
                                              the students can not be refunded.

132      xx                                   Ability to charge a one time fee                                   X
                                              based on the course being taken
                                              and a one time annual fee.

133     SF38                                  Ability to establish a priority in                                 X
                                              cases where more than one
                                              waiver applies to the same items.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                       27                                                                        7/22/201010:01 AM
Seq #   Plan # Process/Activity      RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                   Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



134      xx    Tuition Calculation   5.180    Ability to charge a one-time,                                        X                       STATE REQUIREMENT!!!            Modification underway to
                                              general property deposit on a                                                                Without this req being met      meet this state requirement.
                                              student's account and refund the                                                             SFS would have to verify        After 4 years and has not
                                              deposit or transfer it to a                                                                  every single acct every         been claimed transfers to
                                              scholarship fund.                                                                            semester for this charge.       Scholarship fund.
135            Tuition Calculation   5.240    Ability to transfer account activity          X                                                                              Use Quick Post to make
                                              online from 1 account to another                                                                                             adjustments to the
                                              showing detail on both accounts.                                                                                             student's account and feed
                                                                                                                                                                           the GL.
136     SF39                         5.440    Ability to automatically place                                       X                       Need to set up process on
                                              financial stops on delinquent                                                                legacy for UH/UHV and UHD
                                              accounts & remove the stops                                                                  to make this happen.
                                              when it has been paid.                                                                       Release is automatic when
                                                                                                                                           payment is made. Student
                                                                                                                                           is notified by letter (3C's).

                                                                                                                                           Need to set up process on
                                                                                                                                           legacy for UH/UHV and UHD
                                                                                                                                           to make this happen.
                                                                                                                                           Release is automatic when
                                                                                                                                           payment is made. Student
                                                                                                                                           is notified by letter (3C's).
                                                                                                                                           Without this modification it
                                                                                                                                           would have to be done
                                                                                                                                           manually and be impossible
                                                                                                                                           to monitor. We would
                                                                                                                                           effectively lose all stop
                                                                                                                                           control. This is one the
                                                                                                                                           items at the heart of our
                                                                                                                                           system.




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Seq #   Plan # Process/Activity      RFO Ref Requirement Description              Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                Requires   Available but Met   Retired    ment Not
                                                                                      Change     Work                           Available
                                                                                      in         Required                      in Current
                                                                                      Business                                   System
                                                                                      Process



137      xx                          5.630    Ability to have contract/waiver                                   X                       Need to apply waiver on a
                                              stop & start dates & ability to                                                           semester by semester
                                              enter a budget number for the                                                             basis. UH UHV you can
                                              waiver charges. Ability to create                                                         record a semester range for
                                              waiver table to control use of                                                            a student.
                                              waivers.
                                                                                                                                        Individual
                                                                                                                                        contracts/waivers should
                                                                                                                                        have an indefinite "life"
                                                                                                                                        .SFS must have the ability
                                                                                                                                        to assign individual
                                                                                                                                        students to such a contract
                                                                                                                                        otr waiver for specified
                                                                                                                                        ranges of time. PS as
                                                                                                                                        delivered requires that a
                                                                                                                                        student be placed on a
                                                                                                                                        contract/waiver a semester
                                                                                                                                        at a time. Without this mod
                                                                                                                                        we would have to manually
                                                                                                                                        input contract/waiver info
                                                                                                                                        to over 8000 accts each
                                                                                                                                        semester (more FTE)$)

138                                  5.640    Ability to verify employment from                                                         Duplicate requirement
                                              the university payroll system for
                                              all students applying for an
                                              employment waiver who do not
                                              meet employment waiver
                                              eligibility requirements.

139      xx    Tuition Calculation            Requirement to set tuition                              X                                 Current system sets calc      PS only sets the tuition calc
                                              calculation flag any time a                                                               flag when course fees         flag when there is a change
                                              transaction occurs that affects                                                           change.                       to a specific student's
                                              the student account.                                                                                                    record. A change to a
                                                                                                                                                                      course or class fee setup
                                                                                                                                                                      would not trigger the tuition
                                                                                                                                                                      calc flag because this setup
                                                                                                                                                                      is not tied to a specific
                                                                                                                                                                      student.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                      29                                                                        7/22/201010:01 AM
Seq #   Plan # Process/Activity      RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                  Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



140            Waivers                        Need to meet requirements of                                               X
                                              legislative acts for tuition
                                              calculation, payment processing
                                              and waivers.
141            MITC Course/Class              Need to provide administrative         X
               Fees                           accounting of fees for MITC
                                              classes.
142      xx    Account Inquiry                Need to inquire on student                                X                                 Interface to EPOS             An interface was developed
                                              account using voice response                                                                                              for UHCL between EPOS
                                              system.                                                                                                                   and PS Student Financials.


143      xx    Account Inquiry                Requirement to view (and print as                                   X                       The importance of having
                                              required) an audit trail and a                                                              audit trails cannot be
                                              history of all transactions against                                                         overemphasized. We need
                                              a student account on an on-line                                                             this thru PS panel. Failure
                                              screen.                                                                                     to provide this
                                                                                                                                          enhancement leaves the
                                                                                                                                          acct open to fraud and
                                                                                                                                          manipulation .
144      xx    Term Fees                      Need to record property deposit                                     X                       refer to seq# 134
                                              fee that is charged to all new
                                              students.

145      xx    Tuition                        Need to meet state mandated                                         X                       Payment only takes equal     See UHCL customization
               Calculation/Payment            schedule for payment of fees                                                                installations. PS only
               Plan                           based on number of days.                                                                    provides equal
                                                                                                                                          installments. This is in
                                                                                                                                          violation of State Law. Must
                                                                                                                                          include min amt due in first
                                                                                                                                          instlmt.(100% of prior
                                                                                                                                          balance + 100% of certain
                                                                                                                                          current semester charges)


146     SF40 Tuition Calculation              Requirement for the system to                                       X
                                              calculate premium tuition for each
                                              variation.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        30                                                                       7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



147      xx    Student Account     5.230      Ability to print the consolidated                         X                                                                  The way that fees are
                                              detail of individual accounts                                                                                                displayed on the student's
                                              online for the entire account or                                                                                             account and/or bill depend
                                              any portion thereof, or by batch                                                                                             on the way that fees are
                                              for multiple accounts.                                                                                                       setup. Testing will be
                                                                                                                                                                           required to determine how
                                                                                                                                                                           fees will be setup for each
                                                                                                                                                                           campus.

148      xx    Student Account                Need to inquire on historical data                        X                                 Main campus wants view           History of all transactions
                                              in Student Financials.                                                                      that will not require a series   relevant to a student
                                                                                                                                          of drill downs in order to       account is available. PS
                                                                                                                                          analyze students accounts.       uses a series of drill downs
                                                                                                                                                                           to provide history.


149      xx    Student Account                Requirement to generate a                                                                   State Law requires this!         The statement of account
                                              statement of account that                                                                                                    will display any charges or
                                              displays the charges and                                                                                                     payments on the student's
                                              payments that are made and the                                                                                               account that have not been
                                              accounts to which they are                                                                                                   billed yet. In addition, the
                                              applied.                                                                                                                     display of the items on the
                                                                                                                                                                           bill depend on account and
                                                                                                                                                                           item type setup.




150            Waivers             5.600      Ability to control when a waiver       X                                                                                     Waivers are attached to
                                              will be applied to a student                                                                                                 students as determined by
                                              account.                                                                                                                     the process owners.
151      xx    Waivers             5.630      Ability to have waiver stop & start                       X                                                                  Waiver setup is effective
                                              dates & ability to enter a budget                                                                                            dated. Customization
                                              number for the waiver charges.                                                                                               would be needed to specify
                                                                                                                                                                           start and stop dates at the
                                                                                                                                                                           student level.




152            Account             5.300      Ability to create non student          X                                                    Need to create EmplID            Emplids can be setup in the
                                              accounts.                                                                                                                    database for non-students.




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Seq #   Plan # Process/Activity    RFO Ref Requirement Description                 Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                   Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



153            Cashiering
154      xx                                   Ability to add different values to                       X                                 The main campus may want       PS delivers the following
                                              Tender Category field                                                                      to add a tender category of    tender categories: cash,
                                                                                                                                         cashier'x check. Verify that   credit card, debit card,
                                                                                                                                         we can do this without         money order, third party
                                                                                                                                         significant programming        check, wire transfer. Since
                                                                                                                                         effort.                        the main campus treats
                                                                                                                                                                        cashier's checks as checks,
                                                                                                                                                                        they may be able to setup a
                                                                                                                                                                        tendor of cashier's check
                                                                                                                                                                        with a tender category of
                                                                                                                                                                        check as a work around.



155     SF41                                  Ability to enter a date or date                          X                                 Create date range and open
                                              range to retrieve historical                                                               and closed fields. This
                                              records and see who opened and                                                             information needs to able
                                              closed the register.                                                                       to be retrieved via a panel
                                                                                                                                         and report.
156      xx                                   Ability to carry forward the name                                  X                       Refer to seq# 112
                                              as you move from one panel to
                                              another e.g. Student Account

157            Cashiering          5.120      Ability to provide operator ID as     X
                                              part of audit trail on receipt.
158            Cashiering          5.890      Ability to trace departmental         X                                                    Departmental receipt
                                              deposits from the accounting                                                               number to GL?
                                              feed back to a specific receipt.
159     SF42 Cashiering            5.900      Ability to reconcile cash receipts                       X                                                                Report required.
                                              from the billing system to
                                              university financial records.
160            Cashiering          5.910      Ability to balance cash drawer to     X
                                              online cashier session.
161            Cashiering          5.920      Ability to review and correct open    X
                                              & closed cashier session.
162            Cashiering          5.930      Ability to locate unbalanced          X
                                              invoices by individual cashier
                                              batch.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                       32                                                                        7/22/201010:01 AM
Seq #   Plan # Process/Activity     RFO Ref Requirement Description                Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                    #                                                  Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



163            Cashiering           5.940     Ability to retain balanced cashier    X
                                              sessions with no further changes
                                              after closing. Maintain for a
                                              minimum of two (2) years.

164            Setup Cash Office              Need to set-up minimally one          X
                                              cash office at each campus with
                                              each office having multiple
                                              registers and cashiers.
165            Setup Cashiers                 Need to be able to have each          X
                                              cashier have their own cash
                                              drawer.

166            Credit Card                    Need to obtain credit card            X
               Processing                     approvals prior to posting.


167     SF43 Produce Receipts                 Need to generate a receipt for in-                       X                                 Format of receipt needs
                                              person payments on account.                                                                work.

168            Open Cash Office               Need to Open, Close and               X
                                              Reopen cashier offices minimally
                                              once a day.


169            Cash Replenishment             Need to replenish cash balance        X
                                              for cashiers on an adhoc basis.



170            Cash Checks                    Ability to adjust the tender          X
                                              amounts.


171            Accept Payments                Need to post Corporate and            X
                                              Student Payments.


172            Process                        Money is collected at a wide          X                                                    UH and UHD does not plan
               Departmental                   variety of locations at each                                                               on using this feature. UHV
               Receipts                       campus but only posted to the GL                                                           is unsure if they will use
                                              via cashiering.                                                                            this feature.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                       33                                                                  7/22/201010:01 AM
Seq #   Plan # Process/Activity          RFO Ref Requirement Description             Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                         #                                               Requires   Available but Met   Retired    ment Not
                                                                                         Change     Work                           Available
                                                                                         in         Required                      in Current
                                                                                         Business                                   System
                                                                                         Process



173             Interim Deposits                  Money needs to be deposited on      X
                                                  an adhoc basis for a variety of
                                                  reasons including security.

174             Void Receipts                     Need to be able to Void Receipts    X
                                                  while still maintaining an audit
                                                  trail.
175            System Design
176       xx   Ability to link to                                                                        X
               enrollment and item
               detail when looking at
               students accont on-
               line.
177     See SR UH clarified that a                                                                                                         See Records
               student who drops
               their last class on or
               after the first class
               day is considered to
               be withdrawn and
               should be processed
               as such. The student
               should also
               automatically be able
               to register if they
               want to re-enroll in
               classes for the
               semester up to the
               last date to register.

178       xx    Ability to view a                                                                                  X                       refer to seq# 125
                summary of all
                student transactions
                (including history) by
                date and type of
                event (adds, drops
                etc.) on one panel.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                         34                                                                  7/22/201010:01 AM
Seq #   Plan # Process/Activity          RFO Ref Requirement Description   Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                         #                                     Requires   Available but Met   Retired    ment Not
                                                                               Change     Work                           Available
                                                                               in         Required                      in Current
                                                                               Business                                   System
                                                                               Process



179     sf44   Ability to request                                                                        X                       see Process/Activity col
               tuition and book loans                                                                                            changes. Failure to
               and receive approval                                                                                              implement this
               on -line and then                                                                                                 enhancement would render
               apply to outstanding                                                                                              IVR/Online tuition/book
               charges.                                                                                                          loans non exeistent. This
                                                                                                                                 would become a manual
                                                                                                                                 process. We currently
                                                                                                                                 process over 4600 book
                                                                                                                                 loans a semester. More
                                                                                                                                 FTE. Must be integrated
                                                                                                                                 with Cougar 1 Card
                                                                                                                                 operation.
180     sf45   Ability to request a                                                                      X                       Violation of credit card
               refund to credit card                                                                                             contracts.
               on-line using self
               service.
181            Ability to interface to                                                                                           See Admissions. If actually
               approved vendor for                                                                                               using PS to complete this.
               the state of texas
               common application
               for paying application
               fees.
182     sf46   Ability to integrate                                                                      X                       Sheer volume requires that
               payment plan                                                                                                      we have online/IVR ability
               functionality with self                                                                                           to get loans via self service.
               service feature.                                                                                                  Refer to seq # 1 (over
                                                                                                                                 20,000/semester)
183      xx    Ability to add optional                                                         X                                                                  Add optional fees to WEB
               fees and control                                                                                                                                   in PS.
               when they can be
               selected and when
               they are no longer
               valid as an option.

184      xx    Ability to send e-mail                                                          X
               to contact
               Department
               concerning Student
               Account.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                               35                                                                          7/22/201010:01 AM
Seq #   Plan # Process/Activity      RFO Ref Requirement Description               Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                     #                                                 Requires   Available but Met   Retired    ment Not
                                                                                       Change     Work                           Available
                                                                                       in         Required                      in Current
                                                                                       Business                                   System
                                                                                       Process



185      xx    Ability to separate                                                                     X                                                          Need to add field to Self
               credit card                                                                                                                                        Service Transaction Log
               transactions by
               institution.
186            SF Business Units              Requirement to establish              X
                                              business units for individual
                                              campuses.


187            Chartfields                    Chartfields as designed by the        X
                                              Financials Team were reviewed.
                                              There are no inconsistencies with
                                              the needs of Student Financials.

188            Item Security Tree             All Student Financials Item Types     X
                                              must be represented on a Item
                                              Security Tree. It was agreed that
                                              for modeling purposes all
                                              business units will share a
                                              common tree.
189            Item Security Tree             Each Business Unit will have a        X
                                              discrete area on the Tree to
                                              provide Business Unit Autonomy.

190            Item Security Tree             For Modeling Purposes the             X
                                              ranges on the Item Security Tree
                                              will be
                                              UH 1000000000000-19999. . .
                                              UHCL2000000000000-29999. . .
                                              UHD 3000000000000-39999. . .
                                              UHS 4000000000000-49999. . .
                                              UHV 5000000000000-59999. . .
191            General
192                                  5.010    Ability to process online updates,    X
                                              batch updates, and voice
                                              response concurrently. Ability to
                                              do on line inquiry per any data
                                              element.
193                                  5.020    Ability for personnel responsible                                                                                   To be addressed in the
                                              for specific functions to submit                                                                                    Process Scheduler session.
                                              batch orders.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                       36                                                                   7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



194                                5.030      Ability to continuously monitor                                                                                      To be addressed in the
                                              statistics and batch status online.                                                                                  Process Scheduler session.

195                                5.040      Ability to customize any and all                                           X
                                              screens.
196      xx                                   Ability to tie back to State of                           X
                                              Texas on each WEB page and
                                              for privacy to tie into to specific
                                              pages.
197                                5.050      Ability to have transactions                                                                                         To be addressed in the
                                              automatically fed to student                                                                                         Process Scheduler session.
                                              accounts in batch.

198                                5.060      Ability to limit user access & user    X
                                              update capability by user ID &
                                              code name.
199                                5.070      Ability to restart (at the point of    X                                                                             To be addressed in the
                                              crash) for batch jobs that abort.                                                                                    Process Scheduler session.

200      xx                        5.080      Ability to archive & dearchive                            X                                 Conversion issue and
                                              accounts so that the account                                                                decision.
                                              detail can be brought back online.

201      xx                        5.090      Ability to have transactions                              X                                 Interfaces
                                              automatically fed from the billing
                                              system to external computer
                                              systems: I.E. university
                                              accounting system, accounts
                                              payable, collections; federal loan
                                              processor billing service, and the
                                              State of Texas.
202      xx    General             5.480      Ability to report employee debt by                                  X
                                              college.
203      xx                        5.860      Ability to submit work orders                                                                                        To be addressed in the
                                              online & set them to run                                                                                             Process Scheduler session.
                                              periodically with prerequisites.
204      xx                                   Requirement to have an audit                                        X
                                              trial on all transactions that take
                                              place in the system whether they
                                              are initiated automatically, by
                                              student, by employee or from any
                                              source.
205            Voice Response




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        37                                                                  7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description                  Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                                    Requires   Available but Met   Retired    ment Not
                                                                                        Change     Work                           Available
                                                                                        in         Required                      in Current
                                                                                        Business                                   System
                                                                                        Process



206      xx                        5.350      Ability to provide the billed                                       X
                                              amount, due dates, & when bills
                                              will be mailed out or picked up on
                                              voice response system.

207      xx                        5.360      Ability for students to apply for                                   X
                                              tuition loans using voice
                                              response system & have the
                                              promissory note generated. User
                                              defined qualifications are
                                              incorporated in loan approval
                                              process.
208      xx                        5.370      Ability for student to use voice                                    X
                                              response system to find out the
                                              amount of financial aid posted to
                                              their account.


209      xx                        5.380      Ability to access voice response                          X
                                              system for billing inquiry and
                                              update purposes 24 hours/day, 7
                                              days/week.

210                                5.390      Ability to process credit card         X
                                              payment through voice response




211      xx                                   Ability to get a credit card refund                                 X
                                              using IVR. Or request if non
                                              crerdit card



212            Reporting
213      xx                        5.800      Ability to generate reports across                                                                                   Reporting session to be
                                              applications.                                                                                                        held separately.

214      xx                        5.810      Ability to send hard copy to                                                                                         Reporting session to be
                                              multiple print sites.                                                                                                held separately.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                        38                                                                  7/22/201010:01 AM
Seq #   Plan # Process/Activity    RFO Ref Requirement Description             Met Met, but   Functionality Not    Issue     Require- Process Owner Comments Project Team Response
                                   #                                               Requires   Available but Met   Retired    ment Not
                                                                                   Change     Work                           Available
                                                                                   in         Required                      in Current
                                                                                   Business                                   System
                                                                                   Process



215      xx                        5.820      Ability to process month end                                                                                    Reporting session to be
                                              reports for up to 80,000 open                                                                                   held separately.
                                              accounts in an acceptable time
                                              frame.




   8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls                                                   39                                                                  7/22/201010:01 AM
                                                                                                               Result if Work Not Done




                                                                                                               Impact to
                                                                                                               Productivity
                                                                                                               Blank=None
                                                                                                               + = Increase
                                                                                                               - = Loss




with the ability to provide online entry and batch entry, edit, and operation of student accounts. Information concerning
ned in the system. The major functions of the system are the calculation of tuition and fees, payment and refund
 rsity accounting system to properly record all transactions.
  er for classes and make payment arrangements (credit card, loans, financial aid, etc.). The system must be able to

 state and university requirements. An end user friendly ad hoc reporting system is required.




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                                           Impact to
                                           Productivity
                                           Blank=None
                                           + = Increase
                                           - = Loss




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                                           Impact to
                                           Productivity
                                           Blank=None
                                           + = Increase
                                           - = Loss




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                                           Impact to
                                           Productivity
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                                           + = Increase
                                           - = Loss




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                                           - = Loss




                                              LOSS




                                              LOSS




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                                           Productivity
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                                           + = Increase
                                           - = Loss




                                              LOSS




                                              LOSS




                                              LOSS




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                                           - = Loss




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                                           - = Loss




                                              LOSS




                                              LOSS




                                              LOSS




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                                           - = Loss




                                               loss




                                               loss




                                               loss




                                               loss




                                               loss




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                                           - = Loss




                                               loss




                                               loss




                                               loss




                                               loss




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                                           - = Loss




                                               loss




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                                               loss




                                               loss




                                               loss




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                                           - = Loss




                                               loss




                                               loss




                                               loss




                                               loss




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                                           - = Loss




                                               loss




                                               loss




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                                           - = Loss




                                                -




                                               loss




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                                           + = Increase
                                           - = Loss




                                               loss




                                               loss




8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls       55         7/22/201010:01 AM
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                                           - = Loss




                                               loss




                                               loss



                                               loss




                                               loss




                                               loss




8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls       56         7/22/201010:01 AM
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                                           Productivity
                                           Blank=None
                                           + = Increase
                                           - = Loss




                                               loss




                                               loss


                                               loss




8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls       57         7/22/201010:01 AM
                                           Impact to
                                           Productivity
                                           Blank=None
                                           + = Increase
                                           - = Loss




                                               loss




                                               loss




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                                           Impact to
                                           Productivity
                                           Blank=None
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                                           - = Loss




                                               loss




                                               loss




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                                           Productivity
                                           Blank=None
                                           + = Increase
                                           - = Loss




                                               loss




                                               loss




                                               loss




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                                           - = Loss




                                               loss




                                               loss

                                               loss



                                               loss


                                               loss



                                               loss




                                               loss




                                               loss




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                                               loss




                                               loss




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                                           Productivity
                                           Blank=None
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                                           - = Loss




                                               loss


                                               loss




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                                           Productivity
                                           Blank=None
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                                           - = Loss




                                              Loss




                                              Loss if
                                            report not
                                            provided.


                                              Loss




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                                           Productivity
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                                               loss




                                               loss




                                                -




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                                               loss




                                               loss




                                               loss



                                               loss




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                                           - = Loss




                                               loss




                                               loss




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                                           Productivity
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                                           - = Loss




                                               loss




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                                           Productivity
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                                                -




                                               loss




                                               loss



                                               loss




                                               loss




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                                           + = Increase
                                           - = Loss




                                               loss




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                                           Productivity
                                           Blank=None
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                                           - = Loss




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                                           - = Loss




                                               loss




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                                               loss




                                               loss




                                               loss




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                                           - = Loss




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8bfaf7f5-69fa-45d8-9c29-db4af984ee75.xls       78         7/22/201010:01 AM

				
DOCUMENT INFO
Description: Template Blank Promissory Note document sample