1
Table of Contents
Product Overview Specifications Navigating the User Interface Typing Media Player Maps & GPS Camera Video Camera Browser Documents to Go BlackBerry Media Sync BlackBerry Internet Service About Research In Motion 3 4 5 6 8 10 12 13 14 15 16 17 20
PRODUCT OVERVIEW
The BlackBerry® Storm™ 9530 is a revolutionary smartphone that features the world’s first “clickable” touch screen display, designed for accurate typing and fast navigation. Built to satisfy the needs of both consumers and business customers, the BlackBerry Storm combines the powerful communication features of the BlackBerry platform with an impressive set of multimedia capabilities and global connectivity. With the BlackBerry Storm, prepare to press and be impressed. The BlackBerry Storm 9530 smartphone:
• Features a revolutionary SurePress™ touch screen and built-in accelerometer. The handset weighs 5.46 oz and measures 4.4” x 2.4” x 0.55” Has an innovative virtual keyboard - hold the handset horizontally and use a full QWERTY keyboard, or vertically and use a SureType™ keyboard Offers global connectivity by using Verizon Wireless’ high-speed EV-DO Rev A network in the United States and UMTS/HSPA and EDGE networks when abroad Has a large, 3.25” half-VGA glass display, supporting over 65,000 colors and offering incredible contrast and clarity - videos and images are crisp and bright with eye-pleasing clarity Features a 3.2 MP camera able to record video, with flash, variable zoom, mechanical autofocus and image stabilization Comes with an advanced media player for watching videos, viewing pictures and listening to music. With 1 GB of onboard memory, plus a microSD/SDHC memory card slot that supports cards up to 16 GB, there’s plenty of storage space Includes an enhanced HTML web browser that displays websites with desktop-like depiction, complete with RTSP support for watching streaming video from sites like m.youtube.com or zoovision.com Features built-in GPS and mapping software, making it easy for users to pinpoint their exact location, find addresses, identify local points of interest, and receive step-by-step driving directions Comes with DataViz® Documents To Go® suite preloaded, for editing Microsoft® Word, Excel® and PowerPoint® files, plus numerous other productivity and organizational tools and support for native attachment downloads and free/busy calendar look up Includes desktop media manager software based on Roxio® Easy Media Creator®. Users can create MP3 files from CDs, build playlists, add audio tags, edit pictures and easily transfer media files from their computer onto the handset via High Speed USB 2.0. BlackBerry® Media Sync is also supported, which makes it easy to sync iTunes® digital music collections with the BlackBerry Storm Features numerous top of the line phone features including Voice Activated Dialing, noise and echo cancellation technology, speed dialing, conference calling and support for Bluetooth® 2.0 and Bluetooth Stereo Audio Delivers all the renowned BlackBerry email and messaging capabilities users love, with BlackBerry® Enterprise Server support for enterprise deployments with IT administration and controls. BlackBerry® Internet Service support also provides easy access to up to ten work or personal email addresses Features a removable/rechargeable 1400 mAhr high-capacity battery that provides the uncompromising battery life BlackBerry smartphones have always been known for
•
•
•
• •
• • •
•
• •
•
SPECIFICATIONS
Size (LxWxD) Weight (battery included) Memory Expandable Memory Battery Battery Life User Interface Navigation Display Camera Keyboard Voice Input/Output Media Player Bluetooth
Headset USB Port Power Adapter Network Support Built-in GPS DataViz Documents To Go Full HTML Web Browsing
4.4” x 2.4” x 0.55” 5.46 oz 1GB on board storage + 128MB Flash microSD/SDHC slot (under the battery door) 1400 mAhr (removable/rechargeable lithium cell) 15 days standby, 6 hours of talk time SurePress touch screen, accelerometer and portrait and landscape views SurePress touch screen, with context sensitive menus Half-VGA 480 x 360 color display, TFT LCD, supports over 65,000 colors; integrated lens technology 3.2 MP camera able to record video, with flash, variable zoom, mechanical autofocus and image stabilization On screen keyboard – portrait SureType and multi-tap, landscape QWERTY Integrated speaker and microphone, hands-free headset capable, Bluetooth headset capable, integrated hands-free speakerphone Supported audio: MP3, AAC, AAC+, eAAC+, WMA, WMA ProPlus Supported video: MPEG4 H.263, MPEG4 Part 2 Simple Profile, H.264 (encoding and decoding 30fps), WMV Bluetooth v2.0; Mono/Stereo Headset, Handsfree, Phone Book Access Profile (PBAP), and Serial Port Profile Supported, Bluetooth Stereo Audio (A2DP/AVCRP), DUN 3.5mm stereo headphone jack
Enables charging and data synchronization via USB “A” to micro-USB “B” Cable +5V DC/500 mA AC power adapter Quad-Band: 850/900/1800/1900 MHz GSM/GPRS/EDGE networks Single-Band: 2100 MHz UMTS/HSPA networks Dual-Band: 800/1900 HMz CDMA/EVDO Rev A networks √ √ √
NAVIGATING THE USER INTERFACE
The BlackBerry Storm features an accelerometer, making it possible to use the handset horizontally or vertically. In addition to using the BlackBerry Storm’s Send, Menu, Escape and End keys, users navigate by touching the handset’s SurePress touch screen, using various gestures. Gestures for general navigation include:
Highlighting To highlight an object or assign focus, tap the screen lightly. Tapping the screen can highlight a variety of objects including an application icon on the Home Screen, a letter on the keyboard, or an item in a list or menu.
Selecting To select an item and invoke an action, depress the BlackBerry Storm’s display, making it click. The action associated with that item will be initiated. For example, clicking an icon on the Home Screen will open that application, clicking a message in the Message List will open that message, and clicking a letter on the keyboard will type that letter.
Scrolling Scroll down a page or through a list or menu by swiping your finger vertically.
Additional application-specific gestures are included throughout this Reviewer’s Guide.
TYPING
The BlackBerry Storm’s SurePress touch screen provides tactile feedback when typing messages, making typing more intuitive and accurate. To compose a message, click the Messages icon on the Home Screen, click the Compose button in the bottom left hand corner of the screen and then in the popup box that appears, click the type of message you want to compose. To type using a QWERTY keyboard, hold the handset horizontally. To type using a SureType keyboard, rotate the handset 90°. To send the message, press the Menu key and click Send. Copy and Pasting Text The BlackBerry Storm supports multi-touch, which can be used to copy and paste specific blocks of text. Simply touch the screen at the start of the text you wish to select, then with a second finger, touch the end of the block of text. These anchor points can be moved by dragging your fingers on the screen, highlighting additional text or deselecting characters already highlighted. To cut or copy the text, simply press the Menu key and select the appropriate item from the menu that appears. Hovering: Hovering makes it possible to move the cursor to a specific place in a text entry area simply touch the display and keep your finger in contact with the screen. The cursor will become transparent and can then be dragged in any direction. To stop hovering simply lift your finger, then continue typing. Hiding the Keyboard: To hide the keyboard when in a text entry area simply swipe downwards through the keyboard. To show the keyboard again, click the Show Keyboard button in the bottom left hand corner of the screen, or press the Menu key and click Show Keyboard. Typing Shortcuts • • • To insert a period, press the Space button twice. The next letter will be capitalized To capitalize a letter, hold the letter button down until the capitalized letter appears To turn on NUM lock, hold the 123 button until the lock indicator appears on the 123 button. To turn off NUM lock, press the 123 button again
• •
To turn on CAP lock, hold the Shift button until the lock indicator appears on the Shift button. To turn off CAP lock, press the Shift button again To insert an at sign (@) or a period (.) in an email address field, press the Space button To type a symbol, press the Symbol button. To see more symbols, press the Symbol button again
•
MEDIA PLAYER
The BlackBerry Storm features an advanced Media Player, ideal for watching videos, viewing pictures and listening to music, ring tones and voice notes. Files can be easily transferred onto the handset’s internal memory or a microSD/SDHC card using Roxio Media Manager, powerful software for your desktop computer that is designed to make organizing and accessing media files easier than ever. Music can also be transferred onto the handset using BlackBerry Media Sync (see page 16). When purchased at retail, the BlackBerry Storm from Verizon Wireless comes with a 8GB microSDHC memory card. To open the Media Player, click the Media icon on the Home Screen. Viewing Pictures To view pictures, click the Pictures button on the Media Player’s opening screen, then click the name or the thumbnail image of the picture you wish to view. To search for a picture by name, click the Find box, then enter a search term using the on-screen keyboard. Horizontal Swipe: To view pictures in quick succession, swipe your finger across the screen. Swipe from right to left to move to the next picture, or from left to right to view the previous picture.
Zooming: To zoom in on a picture, tap the display twice. When zooming in, the image will be centered around the point that has been tapped. Pressing the Escape key once will zoom back one level and pressing the Escape key a second time will return the image to its original size.
Panning: Pan by touching the display and dragging your finger on the screen. The picture will move in the direction of the drag.
Playing Videos, Music, Ring Tones & Voice Notes To begin playing videos, music, ring tones or voice notes, click the appropriate icon on the Media Player’s opening screen, then navigate the menus and click the file that you want to open. To pause or stop a selection while it’s playing, or to move to the previous or next file, click the appropriate on-screen button. Fast forward or rewind the current selection by tapping the screen, clicking the progress bar that appears, then moving the indicator to the right or left. Complete the action by clicking the progress bar again. To begin playing another selection before the current selection is finished playing, press the Escape key and select a new item.
Navigating the Media Player
To use the BlackBerry Storm’s external speakers, show the current playlist, or change the shuffle and repeat settings, press the Menu key and click the appropriate item from the menu that appears. Listen to music while using other applications on your BlackBerry Storm – simply start playing the song or playlist you wish to listen to, then press the End key to return to the Home Screen. To return to the Media Player from the Home Screen, or when using other applications, press the Menu key and click Now Playing. Equalizer If using wired speakers or headphones, activate the Equalizer by pressing the Menu key and clicking Equalizer. Customize your listening experience by clicking one of the settings shown, including Hip Hop, Rock and Bass Boost. Media Player Short Cuts • •
•
To pause a song or video, press the Mute key. To resume playing a video or song, press the Mute key again To play the next song in a playlist, press and hold the Volume Up key To play the previous song in a playlist, press and hold the Volume Down key
Choosing an Equalizer setting
MAPS & BUILT-IN GPS
The BlackBerry Storm comes with built-in GPS, making it easy to pin-point your exact location, find addresses, receive step-by-step driving directions, and identify local points of interest. Using GPS To use BlackBerry® Maps with GPS: 1. On the Home Screen, click the Maps icon to open the application a. To view your current location, press the Menu key, click Find Location, then click Where I Am b. To identify points of interest near where you are located, press the Menu key, click Local Search, then enter a search term c. To receive step-by-step driving directions, press the Menu key, click Start GPS Navigation, and follow the prompts, entering your destination and route preferences To use VZ Navigator™ (if activated): 1. On the Home Screen, click on the VZ Navigator icon to open the application a. To receive audible step-by-step driving directions, choose Navigation in the menu that appears, then follow the prompts, entering your destination and route preferences b. To view your current location, choose Maps & Traffic from the main menu, then select Where Am I? c. To view a specific address, select Find Location from the Maps & Traffic main menu, then enter the address Photo Geotagging The BlackBerry Storm supports photo geotagging, making it possible to embed GPS coordinates into photos, then view those pictures on a map. To enable photo geotagging: 1. 2. 3. 4. On the Home Screen click the Camera icon or press the Right Convenience key Press the Menu key and click Options in the list that appears Ensure the geotagging option is set to Enabled Press the Escape key, if a pop-up box appears, click Save
If geotagging is enabled, GPS coordinates will be embedded into all pictures that are taken, provided a GPS signal has been acquired before the picture is taken. If a GPS signal has been acquired, the target icon in the bottom right hand corner of the camera screen will turn white. When reviewing pictures in the Camera or Media applications, it’s easy to view a geotagged picture on a map. Simply highlight the picture you want, press the Menu key and click View On Map. A map will appear, complete with a thumbnail of the picture.
Viewing a geotagged picture with BlackBerry Maps
Other applications can also take advantage of geotagged photos. If a geotagged picture is uploaded to Flickr® for example, people that view the picture will also be able to see where it was taken.
CAMERA
The BlackBerry Storm features an impressive 3.2 megapixel camera, complete with variable zoom, flash, image stabilization and mechanical autofocus - print-quality pictures are only a click away. Pictures can also be easily sent to friends or family via email or multimedia message, or posted to social networking websites including Flickr and Facebook® using the applications’ integrated photo uploaders. Taking Pictures To take a picture, click the Camera icon on the Home Screen or press the Convenience Key on the right side of the handset. Zoom in and out using the Volume Up and Volume Down keys on the right side of the handset. Engage autofocus by pressing the Right Convenience key half way down, then press it all the way down to take the picture. You can also zoom in by swiping your finger vertically on the screen, engage autofocus by tapping the onscreen camera icon, and take the picture by clicking the on-screen camera icon. After taking a picture, zoom in by tapping the screen twice, then pan by dragging your finger across screen. To set the picture as a caller ID or Home Screen image, or to rename, delete or send the picture, press the Menu key and select the appropriate item from the menu. To take another picture, press the Escape key or the Right Convenience key. Camera settings such as flash, white balance, image stabilization, picture size and color effect can be changed at any time by pressing the Menu key, clicking Options and editing the settings on the screen that appears. If a social networking application that integrates with the BlackBerry camera has been installed, such as Facebook for BlackBerry Smartphones, it’s quick and easy to upload pictures. When viewing a picture simply press the Menu key and click Send to Facebook - the photo will automatically be uploaded. Helpful Camera Tips o o o o o o Keep the lens free of oil or debris. If the lens becomes dirty, use an ear swab to clean it Use the highest picture quality and largest picture size settings Always make sure your subject fills the whole frame. To take a vertical picture, turn the camera sideways - this will save having to crop the photo later Expect a slight delay between when you depress the shutter and when the picture will actually be taken. Time action shots accordingly Change the color effect settings to take pictures in black and white or in sepia When saving a photo be sure to rename it, later on it will be much easier to tell pictures apart
VIDEO CAMERA
The video camera on the BlackBerry Storm allows you to capture action and share it immediately – or simply enjoy watching the clips on the Storm’s high-resolution display. To begin recording a video, click the Video Camera icon on the Home Screen, or when in camera mode, press the Menu key and click Video Camera. Use the Volume Up and Volume Down keys on the right side of the handset to zoom in and out, or swipe the screen vertically. Touch the onscreen Record button to begin recording. To stop or continue recording, or to play, rename, delete or send the video, click the Record button again to pause the recording, then click the appropriate on-screen button. To change the Video Light, Color Effect or Video Format settings, or to change the location where videos are saved, press the Menu key, click Options, and edit the settings on the screen that appears.
Navigating the Video Camera
BROWSER
The BlackBerry Storm delivers an enhanced Internet browser experience that displays HTML web pages beautifully and quickly. Users can choose to view pages in either Column View or Page View, and can navigate in either Pan or Cursor Mode. Zooming: In Pan Mode, zoom on a specific area of a web page by tapping that area twice. In Cursor Mode, position the magnifying glass cursor, then click the display. Pressing the Escape key will zoom out. Navigating: Navigate and view other areas of a web page by dragging your finger on the screen.
Internet browsing on the BlackBerry Storm
Following Hyperlinks: In Pan Mode, click the hyperlink you wish to follow. In Cursor Mode, position the cursor over the hyperlink, then click. Hiding On-screen Buttons: To hide the buttons that appear at the bottom of the screen, tap the display once. Tap the display again and the buttons will reappear. By clicking the Go To button at the bottom of the display, or by pressing on the Menu key, then selecting Go To, it’s easy to initiate a Google, Wikipedia or Dictionary.com search. Simply click the service you want to search with, click the text entry box, then enter your search term and click Enter on the keyboard. The Go To screen can also be used to enter specific URLs as well as view Bookmarks and History. The BlackBerry Storm’s browser can view web sites in Internet Explorer or Firefox mode, for a desktop-like browsing experience, or in BlackBerry mode, ideal for viewing mobile versions of popular websites. To change this setting press the Menu key when the browser is open, select Options, then Browser Configuration. On the page that appears, ensure the Browser setting is set to Internet Explorer, change the Browser Identification setting, then press the Escape button and click Save in the pop-up box that appears.
Initiate a web search Directly from the Go To screen
The BlackBerry Storm also supports the Real Time Streaming Protocol (RTSP) for watching streaming videos from sites like www.zoovision.com or m.youtube.com. Simply click on the name of the video you’d like to watch, follow the prompts, and the video will begin playing.
DOCUMENTS TO GO
The BlackBerry Storm comes preloaded with DataViz Documents To Go suite which includes Documents to Go®, Sheet to Go®, and Slideshow to Go®. DataViz makes it easier than ever to edit Microsoft World, Excel and PowerPoint documents while on the move. To edit a Microsoft Excel file that you’ve received via email, click the name of the attachment, then click Open Attachment in the menu that appears. A pop up box will appear, simply click Edit with Documents To Go. When the document has been downloaded it will automatically open. Press the Menu key, click Edit Mode and begin editing the file. By pressing the Menu key and selecting from the menu that appears, users can perform a variety of other tasks, including: • • • • create, open and save files copy, cut and paste text change formatting navigate the file
Opening a Microsoft Excel file with DataViz Sheet to Go
To open a Microsoft Word, Excel or PowerPoint file that has already been saved on your smartphone, simply click the appropriate DataViz icon in the Applications folder on the Home Screen, click Open a file... and click the file you wish to open. If you have any questions about DataViz Documents To Go, please contact Jenn Figueroa at DataViz Inc. at 203-874-0085 x3071 or jfigueroa@dataviz.com.
Edit files when holding the handset horizontally or vertically
BLACKBERRY MEDIA SYNC
BlackBerry Media Sync is a powerful desktop application that makes it simple to transfer desktop iTunes music files onto BlackBerry smartphones. BlackBerry Media Sync is included with BlackBerry Desktop Manager 4.7, or can be downloaded for free at www.blackberry.com/mediasync. After installing BlackBerry Media Sync, simply connect the BlackBerry Storm to your desktop computer using a USB cord, and open the BlackBerry Media Sync application. The main screen will display a progress meter that shows how much memory remains on the BlackBerry Storm. To select what songs to transfer simply select Show iTunes® Playlists, click the desired playlists from the list that appears, and then click Sync. Please note that BlackBerry Media Sync will only transfer DRM-free music.
Click “Show iTunes® Playlists” to select music to transfer
By clicking Options on the main screen, you can edit a number of Media Sync settings, including the amount of space on your BlackBerry smartphone that you wish to keep free of music, and when you want BlackBerry Media Sync to check for updates. You can also use the Options screen to delete all of the music on your BlackBerry smartphone that had been transferred using BlackBerry Media Sync.
Choose how much memory to keep free of music
BLACKBERRY INTERNET SERVICE
BlackBerry Internet Service allows users to access up to 10 personal and corporate email accounts from a single BlackBerry smartphone. Features include: • Wireless synchronization* o Messages deleted on your handset will be automatically deleted from your email account. o Messages read on your handset will be automatically marked as read in your email account. o Messages sent from your handset will appear in the ‘Sent Items’ folder of your email account. • Account configuration features include: o Filters o Reply-to address o Friendly Name o Auto Signature Native attachment download; download and save email attachments directly onto your BlackBerry smartphone HTML e-mail support; view embedded images and tables, plus paragraph and font formatting Enhanced Yahoo!® Mail, Windows Live™ Hotmail® and AOL Mail integration, for real-time delivery of messages
• • •
With BlackBerry Internet Service you can also create your own BlackBerry email address.
*Synchronization features depend on the type of email account being used
To set up BlackBerry Internet Service 1. Click the Setup icon on the Home Screen, then click Email Settings 2. Agree to the end user agreement o If you want to associate an existing, supported email address with your BlackBerry smartphone: Click Add an existing email account Select the type of e-mail account you’d like to add, enter your existing email address and password, click Next and follow the prompts o If you want to create a new email address for your BlackBerry smartphone (i.e. username@carrier.blackberry.net): Click Create a BlackBerry email address Complete the fields that appear on the next screen, click Next and follow the prompts Depending on the email account that you add, you may be prompted to select an account type. Depending on the account type, you may be prompted for the following information: Email Server: Type the email server address for your Internet Service Provider (ISP) (example, mail.ispname.com). Contact your ISP if you do not know the email server address. User Name: The username you use to log in your email account.
Outlook Web Access URL: Type the Web address for your Microsoft® Outlook Web Access account. Account Name: Type the mailbox name for your Microsoft® Outlook Web Access account. Use SSL: Enable the Secure Sockets Layer encryption for retrieving messages from this account, if it is supported by your ISP.
NOTE: If you add a Microsoft® Outlook or IBM® Lotus® Notes® email account, you may be prompted to install the BlackBerry Mail Connector application on your computer. Follow instructions on the screen to install the Mail Connector from a computer connected to your work network.
BlackBerry Enterprise Server option: Use this option to associate BlackBerry Storm with a Microsoft® Outlook, IBM® Lotus® Notes® or Novell® GroupWise® work email account and to take advantage of advanced wireless data synchronization capabilities. If your system administrator has provided an enterprise activation password, you can set up email using this option by selecting I want to use a work email account with a BlackBerry Enterprise Server in the setup wizard on your smartphone. If you do not have an enterprise activation password, contact your system administrator.
BlackBerry Desktop Manager You can install the BlackBerry Desktop Manager on your computer and connect your BlackBerry smartphone to your computer to perform any of the following actions: o Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your smartphone and your computer o Back up and restore BlackBerry smartphone data o Launch Media Manager, to manage media files, transfer them between your BlackBerry and your PC, and edit pictures o Add applications to your smartphone o Set up and manage email message forwarding or wireless calendar o Synchronization if your BlackBerry Enterprise Server administrator has advised you to do so using the BlackBerry Desktop Software o Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft® Exchange Server version 5.5 or later Installing BlackBerry Desktop Software o Verify that your BlackBerry smartphone is not connected to your computer. o Insert the BlackBerry User Tools CD into the CD drive on your computer. o Complete the instructions on the screen. o When the installation is complete, connect the smaller end of the USB cable to your smartphone. o Connect the larger end of the USB cable to the USB port on your computer. o If the BlackBerry Desktop Software does not open automatically, on the taskbar click Start > Programs > BlackBerry > Desktop Manager. To learn more about synchronizing data, backing up or restoring data, adding applications, or other functions, click Help in the BlackBerry Desktop Software.
BlackBerry Mail Connector For subscribers whose company has not implemented web-based (eg. OWA) access to corporate email or a server-based wireless solution, the BlackBerry® Mail Connector is a downloadable application which allows subscribers to access their corporate email (Microsoft Exchange or Lotus Domino) wirelessly without any IT involvement.
BlackBerry Mail Connector is a small application, downloadable from the BlackBerry Internet Service website, which is installed on the subscriber’s corporate desktop. While this application is running, BlackBerry Internet Service is able to access the corporate mail store. The BlackBerry Mail Connector must remain running, and therefore the desktop computer must remain on and connected to the network and mail store, for BlackBerry Internet Service to continue to access the subscriber’s mail. BlackBerry Mail Connector provides shared/delegated access, which means that a single subscriber in a workgroup has the ability to share their BlackBerry Mail Connector so that only one computer must remain running at all times.
Note: To install, login to the BlackBerry Internet Service site on your desktop browser. The OWA equivalent for Lotus Domino “Lotus iNotes” is not supported. Lotus Domino users must use the Mail Connector if POP or IMAP access is not enabled on their corporate servers.
Installation Prerequisites • Intel® compatible 486 or higher computer that is compliant with USB 1.1 or later • Windows® 98, Windows ME, Windows 2000, or Windows XP • available USB port • CD drive • If you use Windows 98 (not Windows 98 Second Edition), you must download the DCOM 98 version 1.3 update from www.microsoft.com/com/default.mspx for the USB driver to operate as expected.
ABOUT RESEARCH IN MOTION
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit: www.blackberry.com or www.rim.com RIM Media Contact: Marisa Conway Brodeur for RIM (212 ) 515-1924 mconway@brodeur.com