Defect ID Part Summary Status Severity Type 1162 File Enhanced FM functionality, Open 3-Medium Defect Manager Batch sending 1395 Forms network mode: synchronous Open 3-Medium Defect General signing should not be possible 1428 File thin client use with restricted Open 3-Medium Defect Manager o/s user rights (WinXP) tries to write to fmi_cl.ini 1438 File internal.xml and Open 3-Medium Defect Manager ep1001_BO.xml included in export 1486 File Working Folder for Open 3-Medium Defect Manager Attachments is not used 1567 File system settings not kept when Open 3-Medium Defect Manager upgrading 1573 File File Manager incorrect sort Open 3-Medium Defect Manager order for Status column 1577 File CD-R filing errors Open 3-Medium Defect Manager 1601 File Sign PDF Preview cannot be Open 3-Medium Defect Manager confirmed via the Keyboard 1606 File eOLF client does not request Open 3-Medium Defect Manager retry receiving receipt 1618 Installer Much Garbage left after Un- Open 3-Medium Defect Installation 1630 File Cancelling 'sent' gives wrong Open 3-Medium Defect Manager error message 1685 Forms Preview shows also data.xml Open 3-Medium Defect General and load_data.xml 1687 File Applicant name in signing Open 3-Medium Defect Manager window not completely visible 1691 EP (1038E) Inconsistent Preview Behavior Open 3-Medium Defect between Forms 1703 E-PCT EP1200: wrong validation Open 3-Medium Defect (1200E) after import for empty EP number with wrong check digit 1718 Forms German plug-in crashes with Open 3-Medium Defect General access violation exception when saved to Ready to Sign 1736 File Only first Application is taken Open 3-Medium Defect Manager when selecting multiple Applications and exporting them 1740 File Bigger Address Books cannot Open 3-Medium Defect Manager be exported any more 1743 File Database Connect Error when Open 3-Medium Defect Manager opening a Template from a v2.10 Procedure 1744 File Formfilling and Filing from Open 3-Medium Defect Manager Trash possible 1745 File Fees Table cannot be Open 3-Medium Defect Manager updated - are always overwritten by zero 1747 File Settings in Preferences are Open 3-Medium Defect Manager not respected 1757 File Undo Menu item always Open 3-Medium Defect Manager disabled 1763 File Delete Application missing in Open 3-Medium Defect Manager User Management 1764 File FR About Page chopped off Open 3-Medium Defect Manager 1766 File Text chopped off in FR Open 3-Medium Defect Manager System Preferences 1769 Forms Year chopped off in Internal Open 3-Medium Defect General Notes Window 1777 EP (1001E) Signing of v2.10 plug-in forms Open 3-Medium Defect is too restrictive 1784 File UK length of User Reference Open 3-Medium Defect Manager filed varies depending on previous form opened 1785 File UK v3 adress book entries Open 3-Medium Defect Manager can not be viewed from a UK form 1798 Forms US certified priority document Open 3-Medium Defect General verification check does not always work 1808 File Old Plug-Ins User Referece Open 3-Medium Defect Manager Change creates improper 1810 Installer XML acrobat not needed on Open Adobe 3-Medium Defect server installation 1811 Installer install french language issues Open 3-Medium Defect 1814 Installer "Complete Installation" does Open 3-Medium Defect only install EP and PCT 1815 EP (1001E) PDF request and package- Open 3-Medium Defect data.xml are exported without signatures 1831 EP (1001E) validation not firing on Open 3-Medium Defect combined translation PDF 1833 File Protocol problem with client or Open 3-Medium Defect Manager server 1837 File Several Menu Items in FM's Open 3-Medium Defect Manager Edit Menu do not work 1844 File FR Adress book issue Open 3-Medium Defect Manager 1845 File FR INPI NO plugin - Pdf Open 3-Medium Defect Manager display not correct during signin 1848 File PCT Filing without confirming Open 3-Medium Defect Manager the Validation Log Window possible 1850 Installer Access Violation after FM Open 3-Medium Defect Restart and weird FM Look- and-Feel 1851 File Column Selection not kept Open 3-Medium Defect Manager after closing and re-starting 1855 Installer Spanish still an installation Open 3-Medium Defect language 1863 File Live Update dialogue appears Open 3-Medium Defect Manager behind the window of the eOLF v3 File Manager 1867 Forms signing capacities in English Open 3-Medium Defect General appear in German on EP1001 and EP1038 1869 EP (1001E) moving back to draft from e.g. Open 3-Medium Defect ready-to-send changes GUI behaviour and allows false XML Description Workflow: Select more than 1 application -> choose "Send" option: Only the last application is selected. we managed to open the same form at the same time for signing without a problem - only one signature was performed and the other ignored without due information - this should be blocked i.e. if one form is open for signature another should not be able to sign at the same time. thin client use with restricted o/s user rights (WinXP) tries to write to fmi_cl.ini (normally the userID as last_logon) although a normal user is not permitted to write to the WINNT directory (standard WinXP setting) - hence the error message comes up when starting the thin client. it is not clear why internal.xml and ep1001_BO.xml are now included in the export - are these files needed for re- importing? If not they should not be exported. It seems that the epo1001_BO.xml contains some relevant validation information and that the internal.XML contains information about the referenced files and the stylesheets used. Perhaps these are geared towards the PMS interface in development? However, for a manual exporting which purpose is archiving these two files have no meaning. The working folder for attachments specified in “User preferences” is not used when attaching files to the UK forms. When upgrading a server which had the user management enabled - this setting is not kept but reset to disabled. Hence, first action for the Administrator is to enable it after installation. Should be added to documentation if not fixed. Sorting on Status column in File Manager DE seems to produce random result, not alphabetical (see attached). Detected in Build 1.126 (not in TD list at time of reporting) Attempted with ep1001e and CZ plug-in. Set system setting to Send to CD-R and make a CD filing. Error 1: The FM does not create the *.hsh file required for pre-registration on the server. Error 2: In the CZ plug-in the *.zg1 file is also reported as "invalid", although it appears to be OK for the ep1001e. Workflow: Create a new v3 application such that it does not have any red validations any more -> save as ready-to- sign -> back to FM -> start signing -> PDF preview opens: Button "Sign Now" is not reachable via the keyboard (TAB key or shortcut like ALT-s or something like that), but the mouse must be used. One (known) requirement for the client was that the whole workflow can be done via the keyboard without any mouse interaction. In some cases, not very often, the receipt data returned to the client from the server has a faulty hashcode. It was noticed that the client does not request a retry. The To do: at least retry and request the same package to be transmitted. The issue was noticed with both eolfv2.10 and V3 client. On V2.10 for example with the DK server, see file attached. Workflow: Install eOLF v2.10 -> Install eOLF v3 on top of v2.10 -> re-boot machine -> un-install the v3 client: Much garbage is left (whole directory structure, more than 130 files with an overall size of 20MB). See screenshot At the stage where the PIN is requested for establishing the ssl session, if the user cancels this PIN entry the error message suggests that: Transmission error. Please notify your network administrator or epoline Customer Service of the following error: Error code is: "-30001" "Error: client certificate missing" This is not what the user would expect as he conciously cancelled the action i.e. there should be no error message at all apart from maybe that no submission took place and the form is kept in ready to be send. Confusing to user as these files are client internal only and will not be sent Applicant name in signing window not completely visible. Please insert a carriage returm or adjust text to window. Not sure about the priority for this one. Workflow: Open new EP(1038) -> Form-Fill it -> click on the Preview Button: On the left-hand side, where the file names are displayed, the original names in parentheses are missing. Correct is that they are shown as it is done in EP(1001E) and Euro-PCT(1200E). See screenshots EP1200: wrong validation after import for empty EP number with wrong check digit: If a WAD is imported - the empty EP application number (non-mandatory) is incorrectly validated with severity 3 level message that the check digit is wrong i.e. space is classed a wrong digit?! The validation message dissappears as soon as one has clicked once in and out of the EP application number field. Start new DE application. 2. Attach 1.tar.gz. 3. Allow for data from tar.gz to populate the form. 4. Try save the form as "Ready to Sign". 5. Access violation error pops up. Workflow: Create 2 or more applications -> back to FM -> select them in the FM overview window (multiple application selection) -> File-Export XML [to folder or to file]: Only the first application is exported. Correct is that all of them are exported. Workflow: Start FM -> Start Address Book -> import "big" CSV file -> delete CSV file -> export Address Book: Nothing happens at all. Export appears only to work for small Address Books (say, less than 10 entries). Workflow: Start FM -> Select "Forms" -> Select a v2.10 procedure -> right-mouse click ->context menu opens -> select "New Template" -> create application window opens -> enter name and click on "Create": Database connect error occurs. See screenshot Workflow: Create new application -> save -> close application -> back to FM -> delete application -> select Trash: Application is not supposed to be further treated, only be moved back to a folder or to be deleted completely. Actually, the form can be opened by hitting Return key and moved forward by mouse double-click. Even filing out of the Trash is possible! Workflow: Start FM -> go to Fee Management -> create a new Fee Schedule -> overwrite any fee with a new value not equal to zero: The value is afterwards set to zero. Workflow: Start FM -> open User Preferences -> change Confirmation checkboxes (i.e. untick them) -> open new EP form -> attach file -> delete file: Confirmation popup occurs. Workflow: Open FM (any language) -> open Fee Management -> create a new schedule: Undo toolbar button is enabled (correct), but undo menu item is disabled (wrong). In the User Management, an entry is missing which allows / forbids to delete applications. Currently, only emtpying the Trash can be controlled via User Management. Since when one allows to move applications to a folder and disallows to empty the Trash, one cannot delete an application any more (i.e. moving it to the Trash), I conjecture that "Empty Trash" is currently misused. Workflow: Start FR FM -> choose Help - About: The rightmost part of the "Gestionnaire de fichiers" (the "s") is chopped off. Workflow: Start FR FM -> open System Preferences -> select Mise à jour: "Serveur" is chopped off. Workflow: Start new EP procedure -> open Internal Notes -> create a new Internal Note: The year is chopped off. If one tries to sign a PCT/RO101 or a DE2007 form - the only options given are the names of applicants and representatives entered previously in the form plus 1. A legal person is not recognized but instead assumed to be a natural person in the signing dialogue (contrary to v2.10) 2.There is no way of signing multiple times for one applicant (contrary to v2.10) 3. If only an applicant was entered - no representative can be added at the stage of signing (contrary to v2.10) 4. No <other> option is offered for applicant and representative (which is the feature which would solve point 2. and 3. above) The maximum length of the User Reference that can be entered seems to vary according to how a new form is instantiated and what the previous form was. It should be constant for a given form type. The Address book icon within the Details Concerning... Names window of UK forms does not work for all names and addresses. Names and addresses added to the Address Book in the version 3 File Manager are not copied into the form. However, those addresses can be copied via the Address Book Exchange window on the Names window itself. NB. Imported CSV files from v2 have ;( none) at the end and can be accessed from within the Details Concerning... window (maybe something to do with v2 categories?). If the user attaches a PDF under additional documents in EP1001 and EP1200 and then switching between tabs or closing and re-opening the form before selecting a document type - when coming back to the section in order to complete the document type selection and one selects US certified priority document - the verification check performed correctly in EP1038 is not performed and any PDF document is accepted. Reported by UKPO and FI NO: Workflow: Open new UK/FI form -> form-fill it -> save as ready-to-sign -> popup asking for User Reference occurs -> change suggested User Reference -> XML is generated: XML is improper. When installing the server EOLF3.exe on a brand new machine. It requires adobe acrobat to be installed. I do not believe that we need acrobat when configuring the machine as a server. Several typos in FR installation screens. Workflow: Start Installer -> select local or server installation -> window for kind of installation (typical/complete/custom) appears. The complete installation may install all plug-ins, not only the EP and PCT procedures. The client XML exporting facility exports copies of package-data.xml and EP1001.pdf without signature(s). Dimitri's P comment: It's not all that bad, however, since the correct files (with signatures) can be found inside of 00000018.zg1. when attaching a document in a non-EPO admissible language and then attaching a combined file with translation, NO error validation message appears when not specifying pages for abstract. However, when ONLY a combined file in an official EPO language is attached, one gets the error validation message. The above missing validation is activated though after having saved the form as template and then re-opening it. Clearly, the validation message should fire at first instance as any filing without the correct page numbers will result in a processing error on the receiving server. As combined PDF is a preferred mode the impact appears to be high. There is clearly an issue with the http protocol when sending a filing. This happens randomly and CANNOT be reproduced for now. This requires investigation from both client and server developers. This also happens with v2.10. Workflow: Start FM -> select a user-defined folder -> rename folder: Menu items cut/copy/paste should be enabled (paste only if a string is in the buffer). Select an application: Menu item select all should be enabled. Rename folder: Undo/Redo should be enabled. When inserting a new person in the address book and then using the entry in the FR National PLugin, The company field is not showing correctly. It does work fine when copying the content from the plugin to the address book and using it after. Issue indicated only happen when creating a new entry in the address book directly. In v2 of the File manager, the default file shown was requetefr.pdf. In v2 of the File manger, the default file shown is the first one. Workflow: Start new PCT form -> form-fill it until there is no red validation rule firing any more -> save as draft (not as ready-to-sign!) -> close -> back to FM -> move forward to ready-to-sign by using the triangle button from the toolbar: The validation log window does not occur any more. Filing is possible. Workflow: Start FM -> Select All Applications View -> choose menu Validation - docked -> choose menu Tools - User Preferences -> change preferred language -> popup occurs asking for FM restart -> confirm -> FM closes -> login window appears -> log in: Access violation occurs and FM looks weird afterwards (column names and column contents are missing). Workflow: Start FM -> choose menu View - Columns -> untick one or more columns -> columns are hidden in FM's overview -> close FM -> start FM -> columns are back again. Correct is that the column settings are kept. See screenshot Spanish is still offered as language of installation in the first installation screen (drop-down menu). If the user chooses it, the routine continues with untranslated GUI texts. See screenshots attached. I presume that Spanish should be removed. When the Live Update dialogue appears, it is hidden behind the FIle Manager window. It must appear in front of the File Manager. Instead of (Applicant) and (Representatives) the German terms (Anmelder) and (Vertreter) appear instead of the English - in Forms EP1038 and EP1001. moving EP1001 back to draft changes the GUI behaviour such that the radio buttons on the inventor panel are emtpy which leads to the inventor details not being uploaded in the backend and the kind option on the Priority tab is also empty which leads to an XML parsing error on the receiving server. This behaviour cannot be easily explained as the ebl is correct with a default statement for the radio button and a table and a value statement for the priority kind field. Moving forms back to draft is relatively frequent but whether the corrective action is the addition of an inventor or a priority is perhaps less likely - hence medium severity proposed. Workaround / Comment The functionality itself is correct, i.e. all applications are actually sent. Was only reproducible by really intentionally trying to sign at the same time. Write permission in the WINNT (Windows 2000) / in the WINDOWS (Windows XP) directory is needed. The .ini file is updated during usage, i.e. it does not suffice to install the thin client with admin privileges and afterwards use it without the wirte permission. Does not have any known side effects. Holds for all v2.10 / v2.20 procedures Please turn on User Management manually. The sort order is not random, but takes the internal representation which is English. Workaround: 2nd-level Support can generate the hash file. Nothing to do for the applicant. Workaround: Press ALT-F4 -> window closes -> popup occurs asking whether one wants to sign now -> select OK button with TAB key and hit RETURN key Workaround: Please file again. Workaround: Please delete the epoline* directory afterwards manually. There is definitely no need to call anyone here. Please simply confirm and ignore the popup. Please ignore these files. There are no side effects. Right part is chopped off. Mostly, it is anyway clear who is meant. Files can be checked by previewing them. Please correct check digit Occurs under certain circumstances. Please re-start the form, in the worst case, first stop and re-start the eOLF server. This functionality (multiple application export) is not implemented yet. Will be available in the next release. No workaround known. Workaround: Please start a new v2.10 application, form-fill it and then save as template in the form. All conversion in the FM of v2.10 procedures to templates return the database connect error. Please do not work from the Trash, but only from folders. Works fine in local installation, but not in server installation. Functionality should not be needed under most circumstances. It turns out that these confirmation popups' disabling gets "forgotten" when starting a new application. Workaround: Please use the "Undo" toolbar button. Will be implemented in next release. It is clear what is meant. It is clear what is meant. Only a part of the last digit of the year is chopped off. General behavior for all v2.10 procuedures. Is automatically solved for v3 procedures. Vary by two characters. No side effects on receiving server side. There are some inequalnesses in v2.10 vs. v3 Address Book contents. Workaround: Copy addresses which are needed for v2.10 procedures from v2.10 procedures to the Address Book instead of entering them from the File Manager. Please do not override the certification check mechanism in the way as described on the left. Please do not change the User Reference after opening an application. Actually, Acrobat is not needed on the server side, but the installation routine believes so. Workaround: Install Acrobat and un-install it afterwards, if not needed. We apologize for the typos. Currently, "Typical" and "Complete" are the same (see Installation Guide). Only "Custom" allows to install national procedures. The correct files (with signatures) can be found inside of *.zg1: Rename it to *.rar and open it using WinRAR (freely available in the Internet). Very unlikely to occur. Occurs only when first attaching the translation and then the original. It appears that the problem occurs when the network is too fast, i.e. there is too much bandwith. A quick fix is done on the server side. Both functionalities are not implemented yet. See defect #1785 Workaround: Please select the requetefr.pdf manually, if you want to see it. Workaround: The validation log can be looked at as a PDF in the preview form when moving to the signing dialog. Unfortunately, the Access Violation occurs again when closing the FM and also when re-starting it. Please first shut down the eOLF server and manually kill the FileManager. Afterwards restart them. Will be implemented in next release. Spanish is not an EPO language, hence, not available in the FM. Only available in the Spanish National Procedure. Workaround: Please move it manually to the foreground. No side effects on rights. Please when moving back from ready-to-sign to draft and adding an inventor / a priority: - Inventor: Please select manually one of the 3 available possibilities (employer, successor in title, agreement) - Priority: Please select manually one of the 4 available possibilities (patent, provisional patent, utility model, world patent) Defect ID Part Summary Status Severity 861 EP (1001E) Title of invension, Issue when 601 characters is Open 4-Low entered 1143 Forms Bulgarian examination request, letters incorrect Open 4-Low General 1301 File incorrect workflow behaviour in user administration Open 4-Low Manager 1312 Forms Memory Leak in Server Services Open 4-Low General 1362 File Memory Leak in e3fmscm.exe Open 4-Low Manager 1392 File Weird Characters in Fee Schedule Open 4-Low Manager 1445 FR SFD Formatting and header FRSFD.PDF Open 4-Low 1475 Admin Tool Refreshment problems in User administration Open 4-Low 1511 File Recognition of new smartcard before signing Open 4-Low Manager 1527 Admin Tool Wrong Password Error Message Open 4-Low 1530 Installer Hard-coded English in Installation Procedure Open 4-Low 1551 File strange look of "find" icon in FM Open 4-Low Manager 1561 Installer Packaging: show also National plug-ins build Open 4-Low numbers 1562 Forms Unnecessary files are exported while exporting XML Open 4-Low General from forms. 1569 File Batch sending behaviour in FM Open 4-Low Manager 1574 File English title in DE dialog box Open 4-Low Manager 1580 File PCT incorrect display for system preferences Open 4-Low Manager 1585 Admin Tool user management: 'move' action is listed but doe not Open 4-Low exist - instead an 'edit' action is missing 1595 Forms Empty Viewer Window remains after killing Open 4-Low General AcroRd32 1598 Installer Still Translations missing in Installation Procedure Open 4-Low 1617 Installer 2 entries in the Control Panel for the eOLF client v3 Open 4-Low with wrong Sizes 1624 File Corba server error on local pc Open 4-Low Manager 1634 File Available Applications not listed in EZF Import Open 4-Low Manager Overview 1639 File Signatures missing in Request PDF's of old Plug-Ins Open 4-Low Manager 1640 Installer Language of Proceedings not always respected Open 4-Low 1647 E-PCT EP1200: GUI text not in line with PDF and wrong Open 4-Low (1200E) 1649 Forms Address book fields no longer match form fields Open 4-Low General 1652 Installer Typo in EN Installation Procedure Open 4-Low 1659 EP (1001E) spellos in EP1001 and File Manager - english version Open 4-Low 1660 File language mix when in network version with varying Open 4-Low Manager user language settings 1661 Forms Wrong German Grammar when attaching faulty PDF Open 4-Low General 1663 Forms Search in Address book does not set focus Open 4-Low General automatically 1666 File arriving still at blocked forms which cannot be used Open 4-Low Manager unless server services restart 1667 EP (1001E) wrong descriptor for Country of Residence in PDF of Open 4-Low EP1001 1672 Installer French GUI incorrect Open 4-Low 1673 Installer overwrite fee schedule buttons not translated Open 4-Low 1678 File getting into unstable situation - blocking all further Open 4-Low Manager actions 1681 File not all items ready to send get a 0 counter for 'Retry' Open 4-Low Manager 1683 File Batch sending gets interrupted Open 4-Low Manager 1697 Forms menu option - import in form not logical Open 4-Low General 1699 EP (1001E) Wrong Wording in FR EP(1001E) Inventors Part Open 4-Low 1702 File language of imported WAD not kept - instead File Open 4-Low Manager Manager language offered 1707 EP (1001E) validation message for different designating states Open 4-Low for different applicants does not work correctly 1711 File Line separator in signatures on PDF Open 4-Low Manager 1730 Forms Umlauts not rendered correctly on the smartcard Open 4-Low General signature 1732 EP (1038E) No APP Files can be attached to EP(1038E) Open 4-Low 1733 Installer Windows hangs in MClient.exe when shutting down Open 4-Low 1734 Forms Pre-set Export Path is not used -> leads to Open 4-Low General malfunction of Client 1737 File Typo in FM Menu Open 4-Low Manager 1738 File Column Menu does not respect Changes due to Open 4-Low Manager Filtering 1741 File Revert Changes Menu Item does not work in Open 4-Low Manager Address Book 1742 File About Address Book shows About FileManager Open 4-Low Manager 1748 Forms Translation missing in Title Bar Open 4-Low General 1752 File Number of Retries may be centered Open 4-Low Manager 1753 File New Entries are not counted up in Address Book Open 4-Low Manager 1754 File States in DE Address Book are in English Open 4-Low Manager 1756 File Calender in DE Fees Table is in English Open 4-Low Manager 1759 File "Benutzerkennung" chopped off Open 4-Low Manager 1761 File Inconsistent and irritating Translation in DE User Open 4-Low Manager Management 1762 Forms Help contents not in line with functionality Open 4-Low General 1765 File Accent aigu wrong in User Preferences Open 4-Low Manager 1767 File Text not translated in User Administration Open 4-Low Manager 1770 EP (1001E) Filing Offices not translated Open 4-Low 1772 EP (1001E) Countries not translated Open 4-Low 1778 Forms country lists and filing office list do not appear in GUI Open 4-Low General language but only in English 1817 EP (1038E) ep1038 french translation Open 4-Low 1819 EP (1038E) ep 1038 french mandataire Open 4-Low 1821 EP (1038E) EP1038: DE header in fee payment list needs better Open 4-Low word wrapping 1828 Installer Thin client uninstall missing Open 4-Low 1829 Installer server Install issue with help/webserver Open 4-Low 1836 EP (1001E) Embarrassing German in Front of our Developers Open 4-Low 1839 File Number of Retries not centered Open 4-Low Manager 1842 File Delete Menu Item always disabled in Address Book Open 4-Low Manager 1846 File Export XML Popup takes Language from Form Open 4-Low Manager instead of from the File Manager 1847 File Typo in German Sending Dialog Open 4-Low Manager 1849 EP (1001E) Wrong German Grammar in DE Validations Open 4-Low 1852 File Triangles missing in Menu Item when sorting by Open 4-Low Manager Column 1854 File Weird Data Population of FI Maintenance Table Open 4-Low Manager 1857 File Weird Typos in DE User Management Open 4-Low Manager 1861 File Typo in FR Address Book Open 4-Low Manager 1862 File A check box in LiveUpdate dialogue appears Open 4-Low Manager inactive. 1864 File Better indication is needed when Live Udate Open 4-Low Manager installation is complete. 1865 File Wrong and irritating French in FM's File Menu Open 4-Low Manager 1868 File imported form with already same user reference is Open 4-Low Manager killed when opening older form in parallel Type Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Defect Description How to reproduce: Precondition: Please use attached file to enter data Test step: Enter Input 601 characters from the section of EPASYS data item: TIFR, into any of the 3 language input fields Exspected result (from testcase): Text as pasted (or typed), truncated to 590 characters (final word=BACH) Actual result (in GUI): Text is entered (copy - paste has been used in this case), the amount of text differs when user moves to another field and then go back, in no of the cases is the final word BACH When the user is in the field (he can scroll, text stays) the last word is: BACH P When the user moves to another field, the text changes and last word is: MED FLØDE Bulgarian examination request, letters incorrect After saving a new Profile (name) the curser jumps back to 'administrator' instead on staying on the 'Profile Name' you just created. You need to go back to the correct Profile to continue your work in order to save the correct privileges to the correct Profile. Incorrect behaviour. Once you are in your correct Profile the list of Privileges of the Administrator is presented to you but unticked than rather presenting you with a fresh new unticked set of all privileges. Workflow: Start Task Manager -> look at Forms' services -> make screenshot -> start new form -> memory is allocated -> close form (with / without saving) -> memory is released -> compare to screenshot: Not all memory is released, a part of the memory is still allocated. See screenshot There is a memory leak in the e3fmscm.exe. See two screenshots, one after a certain time, one after re-start. Currently, it consumes in our installation 37MB. Workflow: Open FM as Administrator -> select Tools-Fees -> select EP Fee Types on the left: There is a weird "|" in the fees. See screenshot Please change the formatting of the telephone so that it looks the same as fax number ie : with dot as separator. Also please change the header so that it looks the same as the receipt see attached files. Please use attached header file. network mode: changes done and saved by the Administrator in the User Administration screen are not automatically visible in the User Administration screen open in read-only mode by another client. I have observed that with the FM opened, if I switch smard cards before "signing" (simply take it out from the reader and insert a new one), the new smarcard is not automatically recognised by the FM, that is I cannot sign the application stright-away -> an error "smartcard could not be found.." pops up. The solution is to close and re- start the FM. No problems detected so far, if the card is switched before sending. Workflow: Log in as Administrator -> go to User Administration -> change password of an existing user, but put in something different in the confirmation edit field -> save changes -> error message occurs (correct) -> both the password and the confirmation fields are automatically emptied (correct) -> save again: Again error message occurs that the passwords are different. Correct is that the "save changes" button becomes disabled (and, thus, the error message cannot occur under this circumstances). See screenshot The part in the installation of the server components where one can select the different national procedures is in English without underscores, even when another installation language was chosen. It appears that this part is hard-coded. See screenshot FM. See screenhot, please. It happens when the FM is empty, that is with NO strange look of "find" icon in applications in defaul folder. Packaging: show also National plug-ins build numbers in eOLF3.EXE properties>Contents, if included. See screenshot. Files ep1001e_BO.xml, internal.xml and application-body-1.xml should not be exported when exporting XML from forms. Application-body.xml should contain PatXML attachment in case it was attached. In build 127. With some applications in the " ready to send folder", as soon as the batch starts, the application being sent appears twice in the File manager. See screenshot. Detected in 126. "Please enter PIN" title in English instead of German (see attached). Detected in build 127. In System Settings > PCT/RO/101> the options for demo and production servers are displayed although there can never be a selection as the receiving office feature of the form will determine the URLs which are handled by the db designer. The screen should be blank just as for the EP1001E user management: 'move' action is listed but doe not exist - instead an 'edit' action is missing In the list of available options for a profile, there is - Move Group - Move User I can not see any function associated with those rights, instead an 'edit group' and 'edit user' is missing Workflow: Open two Forms -> Attach and preview PDF in the first form -> Attach and preview PDF in the second form -> Popup message occurs (for killing the Acrobat Reader (correct)) -> AcroReader is killed (correct) -> New Preview Pane opens (correct) -> close new preview pane: Old preview pane is still there, but without the Acrobat running. Correct is that the whole preview pane is closed after confirming the popup. See screenshot Workflow: Start Installer in DE or FR -> Select "custom installation" -> select any national procedure: The selection menu is English. See screenshot1 Start installer in DE or FR -> install v3 over v2.10, have the database being updated: The title and the buttons in the popup asking for overwriting are in English, only the body text is in German. See second screenshot. Workflow: Cleanup machine -> Install eOLF v2.10 -> install eOLF v3 on top of it -> go to Start-Settings-Control Panel -> select "Add/Remove Programs: eOLF occurs twice with a totally wrong size (2.98GB!!!). See screenshot On a local installation one gets a Corba error when disconnecting the pc from the network. To test: go to settings-Liveupdate, check now. If one disconnects the cable before check now --> corba error and the client aborts. On a local installation, Corba error should not be triggered by (un)availability of LAN network. Workflow: Take existing EZF file -> go to FM -> File->Import->Forms -> select EZF file in Mini-Explorer -> overview occurs: Overview tells that no files are available. See screenshot Workflow: Start an old plug in (UK, FI, FR, ES, DE) -> fill in data -> save as ready to be signed -> Back to FM -> sign (smart card / facsimile / alphabetically) -> move forward to ready-to-send -> open preview: Signature is missing on the PDF, but is available in the package-data.xml. Correct is that it is the same as in v2.10. Workflow: Cleanup machine -> install v2.10 -> create templates for each language -> install v3 on top of v2.10 -> open an instance of the templates: The pre-selected language of proceedings is not always the same as the language originally chosen when creating the templates in v2.10. The addition '(such annexes must always be filed)' is wrong and obsolete and should no more appear in the GUI (see cl_picture) - the PDF is correct. 1. The address book now has PO Box and Building and District in addition to the address field but the former two have no equivalents in any persons address in any of the EP forms. 2. In address book there the 'residence' field is inactive but in the EP forms it is active for legal person type addresses - should be de-activated or hidden in all instances of legal type persons as these do by definition not have a residence (if at all it should be domicile see defect 1645) Replace "if you want the modify them" by "if you want to modify them". See screenshot see screenshot see screenshot, the folder view area shows language mix with French and German expressions when having several users working in the network version and all with differing language settings in the user setting - the same happened to the static navigation buttons in the file manager (not on the screenshot) Workflow: Create new text file file.txt -> rename it to file.pdf -> open any EP procedure -> attach file.pdf (e.g. in documents tab, as sequence listing, as annotation etc.): Weird German error message occurs. Correct: Delete the "ist" before "passt", i.e. may read as "...file.pdf passt nicht zum..." See screenshot When wanting to copy an address from the address book into a form - and the first action is to set the cursor focus in the 'search' field - enter the criteria and click (or even better press return) on the search button - the match is not focused and brought into the visible scope of the window - this only works after having entered the list of addresses once with the mouse and when repeating the exercise the match is brought into the visible area (i.e. automatically scrolled) - unfortunately, the match is at the bottom of the visible part of the list instead of the top where the focus of forms which cannot be used unless server services restart arriving still at blocked the user's eyes is During a network workshop with 10 users it happened twice in one day that we managed to get a form blocked without anyone actually having it open. This would be very unfortunate in a distributed world as a server re-start would require high coordination effort by all other users stopping and saving their work before continuing after the re-start. Unfortunately, the exact circumstances have not been logged. see screenshot: The Country of residence for applicant 1 (legal type) should not be there at all as a company has no residence hence, this should be dropped completely (see also point 2 of defect 1648, and defect 1645) but more importantly, for applicant 2 the final line should not be 'Address for Correspondence' but 'Country of Residence' (as this is a natural person) see clb_picture (very funny) and clb_picture1 where the text and the button title do not match. The buttons when overwriting the fee schedules during installation are not translated into DE and FR, namely: Overwrite, Overwrite all, Skip, Skip all Running network installation without user management: I managed now for the second time to get into a situation where no form can be opened anymore - instead the server machine appears to be overly busy but does not return any GUI for minutes >15 - this is not acceptable!! when trying to force the Guardian to re-start, it becomes clear that the EP1001 service is stuck as it stays at the 'stopping' step and does not progress any further after 10 mins - ending with the attached error message very nerving. This could be partially caused by subsequently trying to open the same form again as it appears too long or nothing happens - instead of the message that form is blocked a sandclock appears and never goes away or the A form show to response" in by title bar. windowmoved"noready to send the the fact that it is already signed and wrapped does not get the counter 0 but all forms moved manually to ready to sign do get this 0 counter - inconsistent. Batch sending stops if the uses clicks somewhere on the GUI, for example on the tab "draft", while a submission is going on. A disadvantage for the user who has to stop working until sending is finished. if one opens a the the menu option export makes Not sure aboutformpriority, please revise with John.sense but import does not as any import creates another form i.e. the import option should only be offered in the file manager. In the FR EP(1001E) PDF, replace "Détail à l'inventeur indiqué séparément" with "Les détails concernant le ou les inventeurs sont indiqués séparément". See screenshot language of imported WAD not kept - instead File Manager language offered: If one imports a WAD or unpacked WAD, normally the language of the form is already defined in the WAD, however, the new form dialogue pops up with the language always set to the language of the file manager - should take the language settingdesignating states for different applicants does not work correctly: validation message for different of the WAD. although clearly several states are selected for each applicant - there is still one severity 2 message that no states are selected per applicant - see attached jpg. Line separator under "Capacity" in signatures on PDF request gets broken, if applicant name is long. See screenshot. Umlauts not rendered correctly on the smartcard signature. Prio set to "low" although quite annoying for the user. Workflow: Open new EP(1038E) -> go to Documents tab -> select Biology -> attach document -> mini-explorer opens: No APP file format selectable. Workflow: Do local installation -> start FM -> start any form -> close form -> close FM -> shut down Windows: Task Manager appars telling that MCleint.exe is still busy. Workflow: Install client in standalone mode -> start FM -> start any EP form -> form-fill it -> save it -> File-Export XML to Folder -> confirm popup (takes the application directory of the respective procedure): Data is saved there. This leads to malfunction of the procedure: Start a new (empty) form of that respective procedure: It is pre-filled with the data from the exported procedure. See screenshot Workflow: Start FM -> Open Menu View-Status: Last entry is "Send". Correct is "Sent". See screenshot Workflow: Start FM -> Select "all applications" view -> filter by "Sent" (either in filter bar or via View-Status menu) - > Choose View-Columns menu: The columns available there do not match the columns given in the window. See screenshot. Workflow: Start FM -> Start Address Book -> apply a change, but do not save the change -> choose Edit - Revert Changes menu: Nothing happens. When clicking on the respective button (green arrow), the change is undone. See screenshot FM -> Start Address Book -> choose Help - About Address Book: Shows "About File Manager" Workflow: Start window. Menu item may be renamed to "About File Manager". Workflow: Start any EP procedure in any language -> choose File - Import -> Import popup opens: Title of the window is "Load_from_ZIP" (in all 3 languages). Correct is that it is the same as in the FM (e.g. Import from File, analogously for DE and FR). See screenshot The number of retries may be centered. Currently, it is left-aligned, what looks strange. See screenshot Workflow: Start FM (in any language) -> Open Address Book -> create new entry (legal or natural does not matter) -> do not form-fill the new entry -> save -> create new entry -> do not form-fill the new entry -> save: Error message occurs, since the second entry has the same name as the first entry. Correct is that it is counted up (EN: unnamed1, unnamed2, DE: N.N.1, N.N.2, FR: ???). See screenshot Workflow: Start DE FM -> Open Address Book -> create new entry -> choose a nationality state: List is in English. See screenshot Workflow: Start DE FM -> open Fees table -> select a fee schedule: Calendar is in English. Workflow: Start DE FM -> Open System Preferences -> choose "Allgemeines": "Benutzerkennung" is chopped off. See screenshot Workflow: Start DE FM -> Open User Management -> go to Profiles -> open File Manager privileges: "Folder" is twice translated with "Verzeichnis" and otherwise with "Ordner". "Ordner" is correct. Especially, the opposite of "Verzeichnis erstellen" (create folder) is "Ordner löschen" (delete folder). See screenshots import forms for instance is not possible at all but still offered in HELP Workflow: Start FR FM -> Open User Preferences: An accent aigu is wrongly done. Should read as procédures. See screenshot Workflow: Start DE or FR FM -> Open User Administration -> go to Groups: The headline of the users being contained in a group is not translated at all. DE: Benutzer/Gruppen, die in der Gruppe "xxx" enthalten sind. FR: I could try, but this will be no good thing. Workflow: Start DE or FR EP(1001E) -> Open Filing Offices drop-down list: It is in English. See screenshot Workflow: Start DE EP(1001E) -> go to Names tab -> create new applicant or inventor: List of available countries is in English. See screenshot In all EP form modules i.e. EP1001, EP1200 and EP1038 - the complete lists of countries in the Name tab appears only in English even if the GUI language is German or French. This is even more irritating as the list of countries for the representatives i.e. only EPC countries is translated correctly, the general one for all applicants and correspondence addresses in the EP form modules is always in English. Furthermore, the list of Filing Offices in EP1001 is not translated into the correct GUI language (although the translations are on hand and implemented for PCT) Please change the word "objet" by "sujet" see attached picture Représentant habilité does not correspond to Mandataire, Agréé. All error messages should start by Mandataire, Agréé. The 2 others types of mandataire are correct in the sense they display the same wording in the application and On error message. the the EP1038.PDF the German word for fee schedule is currently displayed in two lines as: Gebührenverzeichni s This should be displayed as: Gebühren- verzeichnis cosmetic but very obvious and on all EP1038 forms in German - hence set to medium When installing thin client only, the uninstall icon is missing, thus confusing. Please add a link to uninstall function. When installing the server on a server that is already running a webserver (iis for example), the help pages do not work anymore. See attached pages. Either use existing http server or install on another port and check port is available. It's not "Weißrußland", but "Weißrussland". What may our German speaking developers in Belarus think about us? Worflow: Start FM -> select "All Applications" view -> select "Ready-to-Send" in Navigation Bar: The number in the "Retries" column is not centered. Correct is that it is centered. See screenshot (German, sorry...) Workflow: Start FM -> Start Address Book -> select an entry -> choose Edit menu: The "Delete" meni item is always disabled, though the "Delete" toolbar button is enabled. Furthermore, the shortcut DEL works, while CTRL- DEL does not work. See screenshot Workflow: Start FM e.g. in German -> take an existing application in another language (e.g. French) -> choose Menu File - Export - Export XML to Folder -> Export application: Popup telling that export was complete is in French instead of German, i.e. the language of the application is taken instead of the one of the form. See screenshot See screenshot: Replace "desendet" with "gesendet" Workflow: Start DE EP(1001E) -> Do not fill in EN and FR title of invention -> open validation window: Text is grammatically wrong. Correct is "Französische Erfindung" and "Englische Erfindung", respectively. See screenshot. Workflow: Start FM -> choose menu View - Sorting and sort by a column: A triangle is shown in the column (if the column is visible, can also be hidden by de-selecting it in the View - Columns menu!), but not in the menu. Correct is that it is also shown in the menu (space is available on the left, and I remember for sure that I have seen it working somewhen in the past). See screenshot. Workflow: Start FM -> choose menu Tools - Maintenance Table Viewer - FI Maintenance: What is contained there is a copy of the FR maintenance table. Looks very weird (FR is an FI language, but FI is not....). See screenshotStart FM as Administrator -> choose menu Tools - Administration -> go to Profile tab -> open Workflow: "Arbeitsablauf": Twice it shows "Statur". Correct is "Status". See screenshot Replace "Postal" by "Postale" Check-box on the LiveUpdate dialogue (see attached) appears to always be inactive. Suggested solution - to make it active (if it can be applicable for multiple downloads) or remove it completely. When LiveUpdate steps of downloading and installing are finished, the view of current dialogue is as attached. The "Cancel" button should change to "Done". The status in the "Status" column should change to "Installed" after the installation is complete. Workflow: Start FR FM -> select menu Fichier - Importer: There is a sub-menu "XML d'un dossier (Zip)..." what is completely wrong. Dossier = Folder, i.e. it is _not_ Zip! Correct: Remove "(Zip)" in the menu item. See screenshot imported form with already same user reference is killed when opening older form in parallel in order to compare the data between an import and an already sent form with same user reference, I imported from XML and kept the GUI open (no save) and then open the older form - effect is that the import dissappears and the older GUI opens. It is not clear to the user that nothing is saved automatically unless the GUI is closed.
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