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					                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DRAFT

AGENCY PROGRAMS: Safety                                                                       ***DRAFT***

                                                                                                          Governor's Principle                                                                                                                                                                          Mandate Category
                                                                                                                                                                                                                                                                                               1           2       3                                                 Services
                                                          Program/Function (50          A        B         C                     E         F                                                       Performance Measure(s)                                                                      Debt     Federal Federal 4 State                                     Direct/Indir
Agency                  Comm        Program Title           WORDS OR LESS)             Educ      Health     Econ    D   Envir    Safety   Gov't          Performance Measure(s)                              Outcome                             Evidence of Return/Outcomes                  Service     Law    Option  Const     Mandated Legal Reference             ect                  Service Provider                            Costs vs. Benefits (ROI)                      # Citizens Affected                       Comments
Board of Naturopathic     7     Enforce compliance     To protect the health, safety               2                               1              833418-1 through 833418-7                     Complaint investigations expedited              Complaint tracking system                                                                                              Direct    Same as above                                       Same as above                                    Same as above ***    ORS 676 Complaint Investigations; ORS 685 *** Public is
Examiners                          with the statutes   and welfare of the public in                                                                                                                                                             spreadsheet                                                                                                                                                                                                                                                protected and Licensees are educated by enforcement of
                                        through        the matters of care provided                                                                                                                                                                                                                                                                                                                                                                                                                        laws
                                    administrative     by Naturopathic physicians
                                     procedures,       in Oregon
                               continuing education,
                                      discipline of
                                licensees, and court
                                         actions.
Board of Naturopathic    7     Examine and license     To protect the health, safety               2                               1              833418-1 through 833418-7                     Timely response to inquires and                 Customer service survey/                                                                                               Direct   Government; no one else can do it objectively Cost is borne by Licensees; Benefit                     650 Licensees and                 ORS 685 establishes authority * Regulatory licensing and
Examiners                            Naturopathic      and welfare of the public in                                                                                                             turn around for renewals                        licensee data records                                                                                                           *(see comments)                               is to the public and the safe practice                  any person that gets              enforcement is most effectively provided by an objective
                                    physicians and     the matters of care provided                                                                                                                                                                                                                                                                                                                                           of Naturopathic medicine **(see                         health care from a                government entity **Funds are generated by Licensee
                                  Natural Childbirth   by Naturopathic physicians                                                                                                                                                                                                                                                                                                                                             comments)                                               Naturopathic                      fees; no general or lottery funds are used to operate this
                                      certification    in Oregon.                                                                                                                                                                                                                                                                                                                                                                                                                     physician (ND)                    agency

Board of Parole &        3     Parole Release and       -Establish Prison Release                                                  1              25500-01 Subset of recidivism data            The Board has seven performance                 The Board has a mix of measures                           X                X      The Board's statutory                  B      1.) 15 local governments are provided funds          The Board has release authority for              DIRECT: 16,393
Post-Prison                        Community           Dates                                                                                      (Oregon Benchmark #64).                       measures linked to four agency                  that not only cover the major                                                     requirements are legal                        to conduct violation hearings on behalf of the       approximately 1500 inmates in State              inmates, 27,757
Supervision                        Supervision          -Approve Release Plans                                                                    25500-02 Measures the Board's ability to      goals and one Oregon Benchmark                  responsibilities of the agency, but                                               mandates for the Board for the                Board. 2.) 6 psychologists are contracted to         correctional facilities. The Board               offenders, 880
                                                       and Impose                                                                                 issue parole orders prior to an inmates       (#64). Measures tie directly to the             include efficiency measures and                                                   following reasons: 1.) The                    provide psychological evaluations as required        has several statutory responsibilities           community
                                                          Conditions of Supervision                                                               release to the community.                     mission and the Board's seven                   outcome oriented measures. 6                                                      Board has jurisdiction over a                 by law for the Board.                                for all inmates released from prison,            corrections staff
                                                        -Notify Victims of an                                                                     25500-03 Measures the number of               statutory (or major) functions.                 out of 7 measures are evaluated                                                   group of offenders who came                                                                        regardless of when they committed
                                                       Offender's Release or                                                                      registered victims for which the Board has                                                    comparing trends in the Board's                                                   into the criminal justice and                                                                      their crimes. The Board is legally
                                                       hearing                                                                                    an accurate address.                                                                          monthly workload output. Data to                                                  penal systems at different                                                                         required to order conditions of
                                                        -Issue Arrest Warrants for                                                                25500-04 Measures the Board's timeliness                                                      make such comparisons is drawn                                                    periods of time. 2.)                                                                               parole or post-prison supervision,
                                                       Parole Violators                                                                           to issue a warrant for an offender in                                                         from the monthly workload                                                         Depending on which period of                                                                       issue arrest warrants when
                                                        -Impose Structured                                                                        violation of parole.                                                                          statistics add the Department of                                                  time the offenders entered into                                                                    offenders abscond supervision,
                                                       Sanctions for Parole                                                                       25500-05 Measures the effective use of                                                        Corrections Research Unit.                                                        these systems, it established                                                                      impose sanctions for violations of
                                                          Violators                                                                               sanctions for offenders who violate parole.                                                                                                                                     for them a liberty interest                                                                        supervision, and determine whether
                                                        -Discharge Offenders from                                                                 25500-06 Measures the Board's timeliness                                                                                                                                        pursuant to both the federal                                                                       discharge from parole supervision is
                                                       Supervision                                                                                to issue expiration orders upon discharge                                                                                                                                       and state constitutions based                                                                      compatible with public safety and/or
                                                        -Respond to an inmate or                                                                  of parole.                                                                                                                                                                      on the laws and rules in effect                                                                    required by Oregon law. The Board
                                                       offenders appeal                                                                           25500-07 Measures the Board's ability to                                                                                                                                        at the time their crimes were                                                                      also registers crime victims,
                                                                                                                                                  respond to inmate/offender administrative                                                                                                                                       committed. 3.) Amendments                                                                          responds to inquiries concerning
                                                                                                                                                  review requests.                                                                                                                                                                to the statutes and rules in                                                                       offenders, responds to offender
                                                                                                                                                                                                                                                                                                                                  effect at the time these                                                                           appeals, and notifies victims, law
                                                                                                                                                                                                                                                                                                                                  offenders committed their                                                                          enforcement, district attorneys and
                                                                                                                                                                                                                                                                                                                                  crimes would result in ex post                                                                     judges about the release of
                                                                                                                                                                                                                                                                                                                                  facto violations pursuant to                                                                       offenders. These public safety
                                                                                                                                                                                                                                                                                                                                  both the federal and state                                                                         services are provided for less than
                                                                                                                                                                                                                                                                                                                                  constitutions as well as both                                                                      3.5 million a biennium.
                                                                                                                                                                                                                                                                                                                                  federal and state case law if
                                                                                                                                                                                                                                                                                                                                  they were to adversely affect
                                                                                                                                                                                                                                                                                                                                  these offenders in their
                                                                                                                                                                                                                                                                                                                                  application.




Board of Pharmacy        7                             Licensing and Enforcement                                                   1              All measures tie to the Board's statutory     We have three agency goals and       See attached detail for more                                         X                X      State Constitution Art. 1            Both     The Agency by law is the only provider. We           As an "Other Funded" agency, we                  Direct w/in the                   ORS 474 - Uniform Controlled Substances Act and ORS
                                                                                                                                                  mission. 83300-1 through 83300-7              seven key performance measures       complete information.                                                                        section 1 - safety; 21 USC                    are a state regulatory agency.                       are self-funded. The Agency                      profession 17,000.                689 - Oregon Pharmacy Act. The mission: Promote,
                                                                                                                                                                                                that are directly connected to our                                                                                                Federal Food Drug and                                                                              generates its own revenue through                Every citizen in the              preserve, and protect the public health, safety and welfare
                                                                                                                                                                                                statutory mission. In 2003, the                                                                                                   Cosmetic Act **                                                                                    license, registration fees and                   state benefits from               by establishing high standards in the practice of pharmacy
                                                                                                                                                                                                agency replaced its aging and                                                                                                                                                                                                        enforcement. We provide                          regulation of the                 and by regulating the quality and distribution of drugs in
                                                                                                                                                                                                failing database system. The new                                                                                                                                                                                                     investigation, information and                   profession and the                Oregon. (Mandate on regulation of pharmacies and drug
                                                                                                                                                                                                system has significantly changed                                                                                                                                                                                                     regualtory services to the pharmacy              distribution of drugs.            outlets ORS 689) Our function is to regulate the practice of
                                                                                                                                                                                                our business processes in a positive                                                                                                                                                                                                 and pharmaceutical industries, the                                                 pharmacy and distribution of drugs. We do this through
                                                                                                                                                                                                manner and will allow us to                                                                                                                                                                                                          profession of pharmacy and the                                                     licensing individuals engaged in or assisting in the practice
                                                                                                                                                                                                electronically compile report data                                                                                                                                                                                                   citizens of Oregon.                                                                of pharmacy and drug outlets involved in the distritbution of
                                                                                                                                                                                                that used to be done manually.                                                                                                                                                                                                                                                                                          drugs. We have 17 different license types and license
                                                                                                                                                                                                Goal 1: Protect Oregon consumers                                                                                                                                                                                                                                                                                        approximately 17,000 individuals and drug outlets
                                                                                                                                                                                                by regulating the practice of                                                                                                                                                                                                                                                                                           including: pharmacists, pharmacy interns, pharmacy
                                                                                                                                                                                                pharmacy and distribution of drugs.                                                                                                                                                                                                                                                                                     technicians, wholesalers, manufacturers, retail drug
                                                                                                                                                                                                Goal 2 Provide excellent customer                                                                                                                                                                                                                                                                                       outlets, etc. Routine operations include: * Maintain working
                                                                                                                                                                                                service. Goal 3 Conduct business                                                                                                                                                                                                                                                                                        relationships with DAS, Governor's office, AG's office and
                                                                                                                                                                                                in a manner that supports a positive                                                                                                                                                                                                                                                                                    State Legislature *Maintain working relationships with
                                                                                                                                                                                                environment for the pharmacy                                                                                                                                                                                                                                                                                            Federal regulatory agencies including: FDA, DEA and
                                                                                                                                                                                                industry                                                                                                                                                                                                                                                                                                                USP *Provide licenses *Investigate complaints and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        allegations *Provide information to stakeholders *Adopt,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        review and revise Administrative Rules *Maintain
Chiropractic             7                             Licensing                                   2                               1              811-3 & 5                                     The Continuing Education (CE) compliance        CE compliance is derived from a random                                     X      ORS 684                           Direct      OBCE. Associations, colleges and other DCs provide   Licensing is a core program that protects the    1160 actively practicing          knowledge and understanding of state and national trends
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Our licensing and CE program is efficient and problem free. We are moving
Examiners, Board of                                                                                                                                                                             target for 2007 is less than 5% out of          check of 10% of all DCs and CCAs.                                                                                               most continuing education, which must meet minimum   public through initial examination for minimal   Doctors of Chiropractic           to birth month relicensure for additional efficiencies in 05-07 biennium.
                                                                                                                                                                                                compliance. Oregon Chiropractic Practice        Compliance was very high in 2003, the 1st                                                                                       OBCE criteria.                                       competency, background checks, annual            (DCs), 325 inactive DCs           Increased use of consensus and evidence-based guidelines/Ed. Manual
                                                                                                                                                                                                Guidelines/Educational manual use are           year checked (2003 compliance was 98%).                                                                                                                                              continuing education (CE) to promote             and 660 certified                 helps to protect the public and promote quality. Our new licensee 3 hour
                                                                                                                                                                                                measured. The 2007 target is 60% of Oregon      The targets are being adjusted accordingly.                                                                                                                                          continued competency, and relicensure. This      chiropractic assistants           course has been successful in communicating basic requirements. The
                                                                                                                                                                                                DCs will use these resources at least three      The survey for Oregon Chiropractic                                                                                                                                                  accounts for an estimated 37% of staff time,     (CCA) and an estimated            Oregon Chiropractic Practice Guidelines/Educational Manual is
                                                                                                                                                                                                times a year.                                   Practice Guidelines/Educational Manual                                                                                                                                               and roughly same amount of overall budget.       300,000 patients seen             controversial with some elements of the profession.
                                                                                                                                                                                                                                                use begins 2004.                                                                                                                                                                                                                      annually in Oregon.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Thousands of license
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      verification requests from
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      credentialing entities,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      insurance companies, and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      patients were processed.


Chiropractic             7                             Enforcement/Compliance                      2                               1              811- 1, 2 & 4                                 Timely complaint resolution, goal is average    Analysis of complaint statistics is derived                                X      ORS 684, ORS 676                  Direct      OBCE                                                 OBCE's aggressive public protection program      In 2003, 83 new complaints        The complaint backlog of 2001 has been addressed. However, sexual
Examiners, Board of                                                                                                                                                                             less than 180 days. Sex misconduct/boundary     from the OBCE's licensing & complaint                                                                                                                                                accounts for estimated 47% of staff time, and    were received, 89 were            misconduct/boundary complaints continue to demand our resources and
                                                                                                                                                                                                cases goal is more than 50% resolved < 180      database reports. Major progress has been                                                                                                                                            roughly same amount of overall budget. The       resolved, with 22                 the number one public safety problem. Other issues are excessive
                                                                                                                                                                                                days. Meeting these goals protects the public   made in average of all complaint resolution                                                                                                                                          benefits are a significant deterrence to         disciplinary, rehabilitative or   treatment and more recently substance abuse. The Board has a mentoring
                                                                                                                                                                                                and prevents a backlog.                         (Year 2002: 359 days, Year 2003: 224                                                                                                                                                 offending behaviors, some of which may cause     other actions taken to            program arrangement for those doctors who would benefit from active
                                                                                                                                                                                                                                                days). The target for resolving boundary                                                                                                                                             serious personal harm to patients and their      protect the public. The           supervision.
                                                                                                                                                                                                                                                complaints was exceeded in 2003 (Year                                                                                                                                                families.                                        complaint backlog of 2001
                                                                                                                                                                                                                                                2002: 36%, Year 2003: 50%).                                                                                                                                                                                                           has been addressed.



Chiropractic             7                             Public Education                            2                               1              811-6                                         Number of visits to OBCE web site, average      Data is derived from the OBCE's                                            X      ORS 684                           Direct      OBCE                                                 The OBCE Web page has become a primary           In 2003, there was an         The OBCE is a primary source of information regarding chiropractic health
Examiners, Board of                                                                                                                                                                             for year.                                       Webalizer, which displays data within last                                                                                                                                           information source for the public, DCs,          average of 2417 visits a      care in Oregon. The agency works closely with chiropractic associations
                                                                                                                                                                                                                                                year at                                                                                                                                                                              managed care organizations and others. The       month. In May 2004, there     and Western States Chiropractic College.
                                                                                                                                                                                                                                                http://www.obce.state.or.us/webalizer/.                                                                                                                                              benefits will expand as more information is      were 5,181 visits. The
                                                                                                                                                                                                                                                Visits to OBCE's Web page are increasing                                                                                                                                             placed on this site and the use continues to     OBCE distributed
                                                                                                                                                                                                                                                dramatically. In 2003, there was an average                                                                                                                                          increase.                                        approximately 2,000
                                                                                                                                                                                                                                                of 2417 visits a month. In May 2004, there                                                                                                                                                                                            Chiropractic in Oregon
                                                                                                                                                                                                                                                were 5,181 visits.                                                                                                                                                                                                                    patient brochures to DCs in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      2003. Thousands of
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      license verification requests
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      from credentialing entities,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      insurance companies, and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      patients were processed.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     DRAFT
                                                                                                    Governor's Principle                                                                                                                                                       Mandate Category
                                                                                                                                                                                                                                                                      1           2       3                                           Services
                                                       Program/Function (50          A     B         C                     E         F                                                       Performance Measure(s)                                                   Debt     Federal Federal 4 State                               Direct/Indir
Agency              Comm      Program Title              WORDS OR LESS)             Educ   Health     Econ    D   Envir    Safety   Gov't          Performance Measure(s)                             Outcome                    Evidence of Return/Outcomes         Service     Law    Option  Const     Mandated Legal Reference       ect                     Service Provider                    Costs vs. Benefits (ROI)            # Citizens Affected                        Comments
Construction          7        Enforcement          -- Enforces laws relating to                        1                    1       2      91500-04, 91500-06                          91500-04: The percent of licensed                                                                                                            Direct/Indir Most work done by staff.                                                                    3.5 million    Robust enforcement program that addresses both
Contractors Board                                   contractor licensing and                                                                                                            contractors operating in Oregon                                                                                                                  ect                                                                                                                 administrative civil and criminal violations of Oregon
                                                    business practices                                                                                                                  that failed to pay agency final                                                                                                                           Investigations are                                                                                         law designed to effectively serve as a deterrent to
                                                    --     Issues     Formal                                                                                                            orders for monetary damages to                                                                                                                            primarily provided by                                                                                      illegal activity:
                                                    administrative warnings,                                                                                                            consumers has decreased over the                                                                                                                          12 private invest-
                                                    Civil penalties, License                                                                                                            last year from .71 percent in 2003                                                                                                                        gators on personal                                                                                             -- 200 licenses suspended each year.
                                                    suspensions/revocations                                                                                                             to .65 percent in 2004.                                                                                                                                   service contract who                                                                                           -- $1.2 million of civil penalties.
                                                    -- Special Investigations                                                                                                                                                                                                                                                                     are located through-                                                                                           -- Work cooperatively with other state agencies, local
                                                    Unit addresses serious                                                                                                              91500-06: The average number of                                                                                                                           out the state.                                                                                                 governments and law enforcement agencies.
                                                    cases of construction fraud,                                                                                                        days to close an enforcement file
                                                    theft, and Unlawful Trade                                                                                                           has steadily decreased from 80
                                                    Practice Act (UTAH)                                                                                                                 days in 2000 to 57 days in 2003;
                                                    violations.                                                                                                                         2004 showed a significant increase
                                                    -- SUIT works with Dept of                                                                                                          up to 72 days due in part to staffing
                                                    Justice and local law                                                                                                               issues.
                                                    enforcement agencies to
                                                    punish/deter     Unlawful
                                                    conduct.                                                                                                                                                                                                                                                                                                                                    Agency investigatesallegations of illegalcontracting activity.Program costs include staff and contracted services, which combine to deter
Criminal Justice     3        Juvenile Crime        Administer juvenile crime        2                                       1              Agency #1. Percent of youth served by       Risk factor declines were               Contracted program evaluation                            X                                              Both.    State staff develops policy, establishes       ROI not yet calculated, but see         Approximately 5,000 SB 267 process (evidence-based crime prevention
Commission 21300                Prevention          prevention grants, evaluate                                                             funded programs whose risk factors          documented for about 70 percent         reviewed youth risk screen data at                                                                               guidelines and program standards. Counties,    Performance Measure Outcomes.           youth served in 2003- programs law) will produce more quantifiable cost-
                                                    program effectiveness,                                                                  decrease                                    of high-risk youth served in 2001-03    program entry and exit, identified                                                                               Indian tribes, schools, and other public and   No direct leverage of other funds,      05. Their families,      effectiveness information.
                                                    develop juvenile justice                                                                                                            biennium. Fewer youth committed         criminal referrals before program                                                                                private entities provide actual services to    but federal juvenile crime prevention schools, and
                                                    policy, and establish                                                                                                               fewer offenses after receiving          entry and after program exit.                                                                                    youth.                                         grant funds are used to supplement potential victims are
                                                    juvenile detention facility                                                                                                         services than before (28% vs. 79%),                                                                                                                                                                     state funds. Evaluation has             affected by services.
                                                    operating guidelines and                                                                                                            and committed less serious                                                                                                                                                                              documented short-term benefits,
                                                    extended detention                                                                                                                  offenses (8% felony after services                                                                                                                                                                      long-term are subject to future
                                                    program standards.                                                                                                                  vs. 25% felony before). This                                                                                                                                                                            evaluation. Costs are one-time.
                                                                                                                                                                                        reduces costs/impacts to crime
                                                                                                                                                                                        victims and need for justice system
                                                                                                                                                                                        expenditures. Affects benchmarks
                                                                                                                                                                                        on juvenile arrest and recidivism,
                                                                                                                                                                                        teen drug use, and school dropout.


Criminal Justice     3        Juvenile Crime    Administer juvenile crime            2                                       1              Agency #2. Number of youth served by        Approximately 17,000 high-risk          Program enrollment reports.                              X                                                I      Counties, Indian tribes, schools, private      See above.                              Approximately 5,000 This is a quantitative measure intended to supplement the
Commission 21300                Prevention      prevention grants, evaluate                                                                 JCP funded services                         youth were served in 2001-03.                                                                                                                            service providers                                                                      youth served. Their    risk factor reduction measure, above.
                                                program effectiveness,                                                                                                                  Estimated to drop to 5,000 in 03-05                                                                                                                                                                                                             families, schools, and
                                                develop juvenile justice                                                                                                                due to funding reductions. Same                                                                                                                                                                                                                 potential victims are
                                                policy, and establish                                                                                                                   benchmarks as above.                                                                                                                                                                                                                            affected by services.
                                                juvenile detention facility
                                                operating guidelines and
                                                extended detention
                                                program standards.
Criminal Justice     3     Sentencing/ Criminal Improve efficiency and                                                       1       2      Agency #3. Number of recommendations        The legislature adopted substantial     Staff review of disposition of                                    X      Article XV, Section 10.         D                                                      Policy recommendations improve          Provide direct           Sentencing policy work ensures effective use of expensive
Commission 21300              Justice Policy.   effectiveness of criminal                                                                   from public safety plan that were adopted   parts of four of the seven              recommendations.                                                                                                                                                the efficiency and effectiveness of     services to Governor,    incarceration resources and ensures compliance with
                                                and juvenile justice system                                                                 or implemented                              recommendations in the CJC 2001                                                                                                                                                                         the criminal justice system. These      legislature, and         constitutional requirements established by state and
                                                by developing sentencing                                                                                                                Public Safety Plan. CJC                                                                                                                                                                                 often reduce anticipated costs rather   public safety            federal courts. Analyzing corrections impact of legislation
                                                procedures and policies,                                                                                                                recommendations in 2005-07 will                                                                                                                                                                         than producing direct savings. Long-    agencies and             ensures that public safety agencies have adequate
                                                developing statewide public                                                                                                             be submitted as part of the                                                                                                                                                                             range planning provides stability and   officials. Indirect      resources to implement sentencing policies and ensures
                                                safety policy and long-                                                                                                                 Governor's current public safety                                                                                                                                                                        reduces wasted resources from           impact on all Oregon     that government fulfills promised punishment, deterrance,
                                                range plan, monitoring                                                                                                                  review process.                                                                                                                                                                                         responding to frequent shifts in        citizens by monitoring   and reformation of offenders. Not all policy and planning
                                                asset forfeiture, analyzing                                                                                                                                                                                                                                                                                                                     policy. Policy development and          and improving            actions produce quantifiable savings. The decision
                                                justice data and conducting                                                                                                                                                                                                                                                                                                                     coordination with other public safety   Oregon's criminal        template prepared for use by the public safety review
                                                research, monitoring early                                                                                                                                                                                                                                                                                                                      entities helps ensure consistent        and juvenile justice     process will help identify tangible criteria and outcome
                                                disposition programs, and                                                                                                                                                                                                                                                                                                                       application of laws and policies, and   systems.                 measures for changes to Oregon's public safety systems.
                                                analyzing corrections                                                                                                                                                                                                                                                                                                                           consistent public safety priorities.                             Forfeiture monitoring is a constitutionally mandated
                                                impact of crime-related                                                                                                                                                                                                                                                                                                                         This program receives $50,000/year                               function, assigned by statute to CJC.
                                                legislation.                                                                                                                                                                                                                                                                                                                                    in federal grants.

Criminal Justice     3     Sentencing/ Criminal Improve efficiency and                                                       1       2      Agency #5. Number of website hits to        The number of hits increased from       Staff review of agency website                                                                           D                                                      Making information available on the     Measures use of CJC
Commission 21300              Justice Policy    effectiveness of criminal                                                                   access agency reports or data.              about 29,000 in 2001 to about           activity.                                                                                                                                                       Internet increases access to CJC        work product by
                                                and juvenile justice system                                                                                                             115,000 in 2003.                                                                                                                                                                                        work product and reduces requests       stakeholders and
                                                by developing sentencing                                                                                                                                                                                                                                                                                                                        for staff time and hard copies of       citizens.
                                                procedures and policies,                                                                                                                                                                                                                                                                                                                        reports.
                                                developing statewide public
                                                safety policy and long-
                                                range plan, monitoring
                                                asset forfeiture, analyzing
                                                justice data and conducting
                                                research, monitoring early
                                                disposition programs, and
                                                analyzing corrections
                                                impact of crime-related
                                                legislation.

Criminal Justice     3     Sentencing/ Criminal Improve efficiency and                                                       1       2      Agency #4. Percent of surveyed              Survey instrument not yet               N/A
Commission 21300              Justice Policy    effectiveness of criminal                                                                   customers rating agency assistance good     developed.
                                                and juvenile justice system                                                                 or excellent
                                                by developing sentencing
                                                procedures and policies,
                                                developing statewide public
                                                safety policy and long-
                                                range plan, monitoring
                                                asset forfeiture, analyzing
                                                justice data and conducting
                                                research, monitoring early
                                                disposition programs, and
                                                analyzing corrections
                                                impact of crime-related
                                                legislation.

Department of        5       Building Codes         Enforcement of license and                                               1                                                                                                  Evidence of outcomes includes                                                                          Direct                                                   Consistent construction standards       Direct: 1,000            Cities and counties also perform some aspects of this
Consumer and                    Division -          permit regulations. Issues                                                                                                                                                  number of violators who                                                                                                                                         performed by qualified individuals      (Enforcement);           function. However, the state does not fund these activities.
Business Services           Enforcement and         trades and inspector                                                                                                                                                        voluntarily comply and the                                                                                                                                                                              20,000 Licensees per     The local governments sell permits to fund the activity.
                                Licensing           licenses.                                                                                                                                                                   timeliness of case processing.                                                                                                                                                                          year. Indirect:
                                                                                                                                                                                                                                                                                                                                                                                                                                        42,000 contractors
                                                                                                                                                                                                                                                                                                                                                                                                                                        and inspectors.
Department of        5       Building Codes         Provide building department                                              1                                                                                                  Code compliance and timely                                                                             Direct                                                   Locally collected fees do not cover     Direct: 17,000 per       Cities, then counties, can first chose to provide services.
Consumer and                Division - Site-Built   inspections in rural areas of                                                                                                                                               inspections help assure safe                                                                                                                                    cost of service. Statewide              year; Indirect:          The state has no real effective method to evaluate services
Business Services              Construction         the state where cities and                                                                                                                                                  buildings that are able to                                                                                                                                      surcharges make up deficit. One         Approx. 260,000          when functioning as provider of last resort.
                                Inspections         counties chose not to                                                                                                                                                       withstand weather and seismic                                                                                                                                   statewide code assures continuity of
                                                    provide those services.                                                                                                                                                     conditions. Evidence shows that                                                                                                                                 standards and safe buildings.
                                                                                                                                                                                                                                most inspections are performed
                                                                                                                                                                                                                                within 2 days of request.




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                                                                                                   Governor's Principle                                                                                                                                                           Mandate Category
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        DRAFT
                                                                                                                                                                                                                                                                         1           2       3                                          Services
                                                   Program/Function (50             A     B         C                     E         F                                                            Performance Measure(s)                                                  Debt     Federal Federal 4 State                              Direct/Indir
Agency              Comm      Program Title          WORDS OR LESS)                Educ   Health     Econ    D   Envir    Safety   Gov't             Performance Measure(s)                                Outcome                 Evidence of Return/Outcomes          Service     Law    Option  Const    Mandated Legal Reference       ect                      Service Provider                   Costs vs. Benefits (ROI)            # Citizens Affected                                Comments
Department of         5      Building Codes     Adopt statewide                                        2                    1              44000-13: Percent of building permits           44000-13 is a relatively new           National organizations such as                                                                          Direct                                                  Safe buildings; construction time       Direct: 42,000           Governor's Principles: While the primary purpose is to
Consumer and               Division - Statewide construction codes. Provide                                                                issued that can be used by contractors in       measure. The program was piloted       National Conference of States on                                                                                                                                reduced                                 contractors and          ensure fire life safety of Oregonians, a uniform building
Business Services          Policy Development consultation and dispute                                                                     multiple jurisdictions for minor construction   in Washington, Clackamas and           Building Codes and Standards                                                                                                                                                                            2,000 inspectors;        code throughout Oregon provides for a positive business
                                                resolution. Establish local                                                                44000-18: Reduced number of Oregon              Multnomah counties. In 2003, the       endorse statewide building codes                                                                                                                                                                        Indirect: 3+ million     climate in the construction industry.
                                                building department                                                                        modifications to the national code;             Legislature approved SB 714, which     as "providing investors with a                                                                                                                                                                          Oregonians
                                                standards.                                                                                                                                 allows Building Codes Division to      uniform, predictable regulatory
                                                                                                                                                                                           expand the program statewide. This     system that helps keep
                                                                                                                                                                                           is a relatively new measure and no     construction costs down and
                                                                                                                                                                                           long-term data is available for        avoids delays in the construction
                                                                                                                                                                                           analysis at this time. 44000-18 The    process."
                                                                                                                                                                                           goal is to reduce the number of
                                                                                                                                                                                           Oregon modifications to the
                                                                                                                                                                                           national code by 15 percent. In
                                                                                                                                                                                           2002, there were 1,400
                                                                                                                                                                                           amendments to the commercial
                                                                                                                                                                                           structural code. Code cycles are
                                                                                                                                                                                           every three years. This is a
                                                                                                                                                                                           developing measure.

Department of        5       Building Codes         Provide inspections of                                                  1                                                                                                     Evidence shows that boiler                                                                              Direct                                                  The program assures safe                Direct: 70,000 per       A portion of these inspections are conducted by insurance
Consumer and               Division - Statewide     certain programs where                                                                                                                                                        accidents are low in Oregon and                                                                                                                                 construction installations.             year; Indirect:          companies. However, no state funding of these
Business Services                 Services          local government and                                                                                                                                                          that inspectors are finding                                                                                                                                                                             3+million                inspections is provided to the insurance companies.
                                                    others are not allowed to                                                                                                                                                     violations before they turn into
                                                    provide services under state                                                                                                                                                  accidents.
                                                    law.
Department of        5        Building Codes        Provide state code training                        2                    1                                                                                                     Licensed tradespersons and                                                                             Indirect     Revenue is collected from state and local   Updated training on the code            Direct:                  Governor's Principles: While the primary purpose is to
Consumer and                 Division - Training    to inspectors, contractors,                                                                                                                                                   other professionals have updated                                                                                    surcharges for the state to contract with   enhances safe construction.             Approximately 30,000     ensure fire life safety of Oregonians, an uniform building
Business Services                                   installers, and other                                                                                                                                                         knowledge on how to construct                                                                                       private and public training providers.                                              per biennium;            code throughout Oregon provides for a positive business
                                                    professionals.                                                                                                                                                                safe buildings. Tests at training                                                                                                                                                                       Indirect: 3+million      climate in the construction industry.
                                                                                                                                                                                                                                  sessions show a significant
                                                                                                                                                                                                                                  comprehension of regulations.

Department of        5     Division of Finance & Licenses and examines                                                      1              44000-1: Percent of regulated entities          Latest trends denote overall           While complaints are low, active                                                                        Direct                                                  The program provides consumer           Direct: 485 licensed
Consumer and               Corporate Securities - consumer-finance                                                                         operating in compliance with the governing      compliance. These programs show        examination and enforcement                                                                                                                                     protection from deceptive lending       consumer finance
Business Services           Consumer Finance companies making loans of                                                                     laws and regulations.                           a 59.2% or higher level of overall     activities have resulted in                                                                                                                                     practices through disclosure            companies in
                                                  $50,000 or less at interest                                                                                                              compliance as determined by our        significant restitution for                                                                                                                                     requirements and works                  Oregon. Indirect: All
                                                  rates exceeding 12 percent,                                                                                                              most recent examination findings.      consumers.                                                                                                                                                      cooperatively with the private sector   Oregonians (app. 3.5
                                                  under the Consumer                                                                                                                                                                                                                                                                                                                              to promote best practices.              million people).
                                                  Finance Act which are
                                                  generally "sub-prime" loans
                                                  made to individuals with
                                                  poor credit This includes
                                                  short-term lending such as
                                                  payday and title loans.

Department of        5     Division of Finance & Charters and regulates                                2                    1              44000-1: Percent of regulated entities          Outcome is latest percentages and      Provides businesses and                                                                                 Direct                                                  The program provides a stable           State chartered          Governor's Principles: While the primary principle is to
Consumer and               Corporate Securities - state banks, trust                                                                       operating in compliance with the governing      trends denoting overall soundness.     consumers choices in meeting                                                                                                                                    business climate, particularly for      banks in Oregon          ensure the soundness of Oregon's financial institutions to
Business Services            Banking & Trusts companies, and branches                                                                      laws and regulations.                           These programs show a 51.4% or         their business and personal                                                                                                                                     small business, by ensuring access      have 4,336               ensure the safety of consumers' deposits, the availability of
                                                  of foreign banks under the                                                                                                               higher level of overall soundness as   needs by assuring the safety and                                                                                                                                to capital and banking services.        employees in 297         capital to businesses is critical to create and grow the
                                                  Oregon Bank Act. As of                                                                                                                   determined by our most recent          soundness of state-chartered                                                                                                                                                                            offices who are          capacity of the economy.        Accreditation: The Banks
                                                  12/31/03, there were 32                                                                                                                  examination findings.                  banks and trusts. There has not                                                                                                                                                                         directly impacted.       and Trusts Program obtained accredited status from the
                                                  state banks with $10 billion                                                                                                                                                    been a bank failure in Oregon for                                                                                                                                                                       The entire population    Conference of State Bank Supervisors (CSBS) in 1992.
                                                  in total assets and two                                                                                                                                                         more than 20 years.                                                                                                                                                                                     of Oregon (app. 3.5      CSBS sponsors a periodic and comprehensive state
                                                  foreign banking offices with                                                                                                                                                                                                                                                                                                                                                            million people) is       banking department performance Accreditation Program
                                                  assets totaling $7.8 billion.                                                                                                                                                                                                                                                                                                                                                           indirectly affected.     to enhance the professionalism of state banking
                                                  The program regulates                                                                                                                                                                                                                                                                                                                                                                                            departments and their personnel.
                                                  three state trust companies
                                                  and three trust departments
                                                  holding approximately $4.5
                                                  billion in fiduciary assets.

Department of        5     Division of Finance &    Registers, regulates and                                                1                                                                                                     Regulatory intervention is nominal                                                                      Direct                                                  The program promotes a healthy          Direct: There are
Consumer and               Corporate Securities -   examines these activities to                                                                                                                                                  for these industries due to the                                                                                                                                 business environment by protecting      605 licensed
Business Services          Collection Agencies,     protect businesses that use                                                                                                                                                   high level of industry compliance                                                                                                                               businesses from misconduct by           Collection Agencies,
                               Credit Service       collection agencies to                                                                                                                                                        in these areas.                                                                                                                                                 entities that collect bad debts from    Credit Service
                           Organizations(CSO),      collect bad debts from their                                                                                                                                                                                                                                                                                                                  consumers. Credit Service               Organizations & Debt
                           & Debt Consolidators     customers and to protect                                                                                                                                                                                                                                                                                                                      Organizations and debt consolidator     Consolidator
                                                    consumers that use Credit                                                                                                                                                                                                                                                                                                                     services regulation are low cost        Organizations in
                                                    Service Organizations and                                                                                                                                                                                                                                                                                                                     programs that have the ability to       Oregon. Indirect: Any
                                                    Debt Consolidators services.                                                                                                                                                                                                                                                                                                                  respond to consumer complaints.         Oregon businesses
                                                                                                                                                                                                                                                                                                                                                                                                                                          and citizens that may
                                                                                                                                                                                                                                                                                                                                                                                                                                          do business with
                                                                                                                                                                                                                                                                                                                                                                                                                                          these companies.

Department of        5     Division of Finance & Inhibits money laundering                                                  1                                                                                                     Industry compliance is                                                                                  Direct                                                  The state licensing requirements,       Direct: 47 licensed
Consumer and               Corporate Securities - by making it more difficult to                                                                                                                                                  demonstrated by the lack of                                                                                                                                     coupled with applicable federal         money transmitters.
Business Services           Money Transmitters conceal the transmission of                                                                                                                                                        complaints and the department is                                                                                                                                regulations, help deter money           Indirect: All
                                                  funds. Unlicensed money                                                                                                                                                         not aware of any licensed money                                                                                                                                 laundering activity. Money              Oregonians.
                                                  transmitters violate a                                                                                                                                                          transmitter being prosecuted for                                                                                                                                transmitter regulations serve to
                                                  federal statute requiring                                                                                                                                                       violations.                                                                                                                                                     protect the "unbanked" community
                                                  them to be licensed by the                                                                                                                                                                                                                                                                                                                      who utilize these services.
                                                  state. This service allows
                                                  citizens to transmit money
                                                  to meet their financial
                                                  needs, including workers
                                                  supporting families that live
                                                  in other countries.

Department of        5     Division of Finance &  Regulates mortgage                                   2                    1              44000-1: Percent of regulated entities          Outcome is latest percentages and      The program receives a                                                                                  Direct                                                  It fosters and encourages home          Direct: 1,331            Governor's Principles: While the primary principle is to
Consumer and               Corporate Securities - bankers and brokers                                                                      operating in compliance with the governing      trends denoting overall compliance.    considerable number of                                                                                                                                          ownership and construction activity     licensed mortgage        protect consumers, ensuring the availability of mortgage
Business Services                 Mortgage        through licensing and                                                                    laws and regulations.                           These programs show an 94.2% or        complaints against mortgage                                                                                                                                     while protecting consumers from         banker/brokers.          loans helps promote a positive business climate,
                               Broker/Banker      examination. Mortgage                                                                                                                    higher level of overall compliance     lenders. However, evidence of                                                                                                                                   fraud and abuse and predatory           Indirect: All Oregon     particularly in the construction and housing industries.
                                                  bankers lend money to fund                                                                                                               as determined by our most recent       abuse of consumers is fairly low                                                                                                                                lending practices that can lead         homeowners and           Other Comments: The refinancing boom has generated
                                                  loans secured by interests                                                                                                               examination findings.                  based upon our resolution of                                                                                                                                    consumers into foreclosure and/or       aspiring homeowners.     significant complaints which seem to parallel the increase
                                                  in real estate and sell or                                                                                                                                                      complaints and examination                                                                                                                                      bankruptcy.                                                      in demand for loans. We expect that with the potential of
                                                  service those loans.                                                                                                                                                            activity.                                                                                                                                                                                                                        interest rate increases, the demand for loans will decrease
                                                  Mortgage brokers sell real-                                                                                                                                                                                                                                                                                                                                                                                      yet the proportionate number of complaints to loans will be
                                                  estate paper for themselves                                                                                                                                                                                                                                                                                                                                                                                      consistent based on past experience.
                                                  or for others or accept
                                                  funds from others to invest
                                                  in real-estate paper.
                                                  Mortgage brokers also
                                                  make or negotiate
                                                  mortgage loans.
Department of        5     Division of Finance & Licenses and annually                                                      1              44000-1: Percent of regulated entities          Outcome is latest percentages and      Local law enforcement official                                                                          Direct                                                  The program protects consumers          Direct: 38 licensed      This program has oversight over a small number of
Consumer and               Corporate Securities - examines pawnbrokers,                                                                    operating in compliance with the governing      trends denoting overall compliance.    report that licensed pawn brokers                                                                                                                               against excessive charges and           pawnbrokers in           businesses that operate as licensed pawn brokers in the
Business Services              Pawn Brokers       those who lend money at                                                                  laws and regulations.                           These programs show an 97.4% or        are not a public safety issue, I.e.                                                                                                                             protects the general public by          Oregon. Indirect: All    state. However, reportedly there is a sizable community of
                                                  more than 10 percent per                                                                                                                 higher level of overall compliance     they are not used as a fence for                                                                                                                                helping to ensure that licensed         Oregon (app. 3.5         "buy-sell" shops that perform activities similar to pawn
                                                  annum and take a pledge                                                                                                                  as determined by our most recent       stolen property. Strong                                                                                                                                         pawnbrokers do not fence stolen         million people) either   brokers. Consumers often confuse "buy-sell" shops with
                                                  of personal property other                                                                                                               examination findings.                  compliance adds to the credibility                                                                                                                              property.                               as a potential patron    licensed pawn brokers. These entities are not licensed as
                                                  than vehicles, securities, or                                                                                                                                                   of Pawn Brokers and increases                                                                                                                                                                           of pawnshops or          pawn brokers and as such are not subject to the same
                                                  printed evidences of                                                                                                                                                            customer confidence.                                                                                                                                                                                    through the              regulations as pawn brokers. Therefore, citizens are not
                                                  indebtedness.                                                                                                                                                                                                                                                                                                                                                                           discouragement of        provided the same level of protection when dealing with
                                                                                                                                                                                                                                      fc281a82-3457-4e72-be3a-7d273f64d175.xls                                                                                                                                                            property crime.          these businesses.                          Page 3
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                                                                                                 Governor's Principle                                                                                                                                                         Mandate Category
                                                                                                                                                                                                                                                                     1           2       3                                          Services
                                                     Program/Function (50         A     B         C                     E         F                                                       Performance Measure(s)                                                     Debt     Federal Federal 4 State                              Direct/Indir
Agency              Comm       Program Title           WORDS OR LESS)            Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                          Outcome                      Evidence of Return/Outcomes           Service     Law    Option  Const    Mandated Legal Reference       ect                     Service Provider                      Costs vs. Benefits (ROI)            # Citizens Affected                              Comments
Department of         5    Division of Finance & The Division of Finance &                           2                    1                                                                                                                                                                                                                                                                                                                                       The figures shown to the right represent the amount of the
Consumer and               Corporate Securities - Corporate Securities is                                                                                                                                                                                                                                                                                                                                                                                         fee increases and the amount of the budget and FTE that
Business Services            Policy Packages      forecasting a revenue                                                                                                                                                                                                                                                                                                                                                                                           would have to be cut to balance the budget if the fee
                                  070/161         shortfall in several of its                                                                                                                                                                                                                                                                                                                                                                                     increases are not approved.
                                                  programs for the 2005-07
                                                  biennium. These programs
                                                  include Consumer Finance
                                                  (including Payday and Title
                                                  Loans), Mortgage Lenders,
                                                  and Pre-Needs Trust. As a
                                                  result, a fee increase is
                                                  requested to continue the
                                                  programs at their current
                                                  levels.

Department of        5     Division of Finance & Regulates and examines                                                   1                                                                                                  Industry compliance                                                                                      Direct                                                   Funeral services and merchandise         Direct: 208 licensed
Consumer and               Corporate Securities - pre-arranged funeral trusts                                                                                                                                                demonstrated by complaints                                                                                                                                        paid for in advance are available in     prearranged funeral
Business Services             Pre-Needs Trust     and endowment care                                                                                                                                                         received and examination findings                                                                                                                                 the consumer's time of need.             trust providers.
                                                  cemeteries. Pre-arranged                                                                                                                                                   indicates that, for the most part,                                                                                                                                Program administration ensures           Indirect: Any
                                                  funeral trusts are pre-paid                                                                                                                                                funds held in trust are maintained                                                                                                                                stability of established consumer        Oregonian that uses
                                                  funeral plans. Perpetual or                                                                                                                                                and expended for their intended                                                                                                                                   protection trust fund.                   this service is
                                                  endowment care plans are                                                                                                                                                   purpose.                                                                                                                                                                                                   indirectly affected or
                                                  arrangements consumers                                                                                                                                                                                                                                                                                                                                                                potentially directly
                                                  can make with cemeteries                                                                                                                                                                                                                                                                                                                                                              affective if we use the
                                                  that agree to undertake                                                                                                                                                                                                                                                                                                                                                               Consumer Protection
                                                  care of grave sites in                                                                                                                                                                                                                                                                                                                                                                Trust fund to
                                                  perpetuity. This program                                                                                                                                                                                                                                                                                                                                                              reimburse their
                                                  has responsibility for a                                                                                                                                                                                                                                                                                                                                                              losses.
                                                  consumer-protection trust
                                                  fund that indemnifies
                                                  consumers against losses.
Department of        5     Division of Finance & Regulates those selling                             2                    1                                                                                                  Examinations conducted indicate                                                                          Direct                                                   The securities regulation program        Direct: 3,021             Governor's Principles: While the primary principle is to
Consumer and               Corporate Securities - securities and providing                                                                                                                                                   high levels of compliance by state                                                                                                                                generates money for the General          licensed investment       protect consumers, the availability to capital to businesses
Business Services          Securities Regulation investment advice in                                                                                                                                                        licensed entities. However,                                                                                                                                       Fund. In 2004, this program will         advisers and broker-      is critical to create and grow the capacity of the economy.
                                                  Oregon. Regulates public                                                                                                                                                   complaints, investigations, civil                                                                                                                                 send approximately $7.1 million to       dealers in                             Other Comments: Revenues are dedicated to
                                                  offerings of securities and                                                                                                                                                enforcement actions and criminal                                                                                                                                  the General Fund. This program           Oregon.105,383            the program, however, excess funds are transferred to the
                                                  accepts notice filings of                                                                                                                                                  prosecutions involving                                                                                                                                            enhances the Oregon business             licensed salespeople,     General Fund.
                                                  federally covered securities                                                                                                                                               unregistered securities and                                                                                                                                       climate by promoting capital             as are all those who
                                                  in Oregon and conducts                                                                                                                                                     unlicensed salespeople show that                                                                                                                                  formation and protects investors by      seek assistance or
                                                  office examinations of                                                                                                                                                     securities fraud and other forms                                                                                                                                  registering, overseeing and              file complaints.
                                                  licensees with places of                                                                                                                                                   of investment scams are                                                                                                                                           examining securities offerings,          Indirect: All Oregon
                                                  business in Oregon. Acts on                                                                                                                                                increasing.                                                                                                                                                       investment advisors and securities       investors.
                                                  complaints filed by the                                                                                                                                                                                                                                                                                                                      brokers, and by investigating
                                                  public and referrals from                                                                                                                                                                                                                                                                                                                    violations and prosecuting securities
                                                  law enforcement and                                                                                                                                                                                                                                                                                                                          fraud.
                                                  regulatory agencies, and
                                                  acts on information
                                                  obtained while monitoring
                                                  the securities marketplace.

Department of        5     Division of Finance & Charters, regulates and                             2                    1              44000-1: Percent of regulated entities       Outcome is latest percentages and      There have not been any Oregon-                                                                          Direct                                                   The credit union program provides        Direct: 25 state          Governor's Principles: While the primary principle is to
Consumer and               Corporate Securities, examines state-chartered                                                                operating in compliance with the governing   trends denoting overall soundness.     chartered Credit Union failures in                                                                                                                                Credit Union members assurance           chartered credit          ensure the soundness of Oregon's financial institutions to
Business Services              Credit Unions     credit unions under the                                                                 laws and regulations.                        These programs show an 89.7% or        more than 20 years. Those                                                                                                                                         that their institutions are safe and     unions with 800,916       ensure the safety of consumers' deposits, the availability of
                                                 Credit Union Act. As of                                                                                                              higher level of overall soundness as   failures were of very small credit                                                                                                                                sound, and provides credit unions        members (and              capital to businesses is critical to create and grow the
                                                 12/31/03, the program                                                                                                                determined by our most recent          unions, with assets under $3                                                                                                                                      and their members the flexibility of     consumers can             capacity of the economy.
                                                 supervised 24 credit unions,                                                                                                         examination findings.                  million. In the event of a failure,                                                                                                                               choosing to form under a state or        belong to multiple
                                                 including one corporate                                                                                                                                                     Division of Finance & Corporate                                                                                                                                   federal charter, depending on which      credit unions and
                                                 credit union, with total                                                                                                                                                    Securities would find a buyer and                                                                                                                                 best serves members' interests.          employees) directly
                                                 assets of $8.1 billion and 81                                                                                                                                               merge the failing credit union into                                                                                                                                                                        impacted. Indirect: All
                                                 branch offices.                                                                                                                                                             a healthy Credit Union, preserving                                                                                                                                                                         Oregonians are
                                                                                                                                                                                                                             assets and services for members.                                                                                                                                                                           potential members of
                                                                                                                                                                                                                                                                                                                                                                                                                                        Credit Unions.
Department of        5     Insurance Division - Monitor financial condition                          2                    1                                                                                                  Desired outcome is to minimize                                                                           Direct                                                   Tax auditors help collect $55 million Direct: 144 domestic         Governor's Principles: While the primary purpose of this
Consumer and               Financial Regulation of insurers authorized to do                                                                                                                                                 the insolvencies and the                                                                                                                                          in retaliatory taxes that go directly to and 1502 foreign          program is to protect consumers, the availability of
Business Services                               business in Oregon to                                                                                                                                                        consumer harm they cause.                                                                                                                                         the General Fund. Broader benefit is insurers. Indirect: all       insurance products to businesses in Oregon is vital to
                                                assure solvency.                                                                                                                                                             Evaluation criteria focus on how                                                                                                                                  financially healthy insurance industry Oregon citizens.            promoting economic development and a positive business
                                                                                                                                                                                                                             effective program is at detecting                                                                                                                                 that pays claims.                                                  climate.        Accreditation: The Program obtained
                                                                                                                                                                                                                             financial problems early enough                                                                                                                                                                                                      accredited status from the National Association of
                                                                                                                                                                                                                             to take corrective action and                                                                                                                                                                                                        Insurance Commissioners (NAIC) in 1994. NAIC
                                                                                                                                                                                                                             minimize insolvencies.                                                                                                                                                                                                               sponsors a periodic and comprehensive Accreditation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Program to enhance the professionalism of state
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  insurance departments and their personnel.
Department of        5     Insurance Division -   Monitor insurers authorized                                             1              44000-3: Percent of confirmed insurance      The majority of consumers who          Desired outcome is well-informed                                                                         Both        In part, volunteers provide senior health     Benefit is fair treatment and           Direct: 33,000            Parts of the program are required, but authority for some
Consumer and               Consumer Services      to do business in Oregon to                                                            complaints resolved with relief for the      seek assistance receive relief. The    consumers who see Insurance                                                                                          insurance information services throughout the consumer confidence in insurance        Oregonians are            areas is inferred. Funding for SHIBA program ($195,000)
Business Services                                 assure consumer complaint                                                              consumer.                                    Insurance Division's consumer          Division as a helpful resource.                                                                                      state.                                        industry.                               impacted through          are Federal Funds which are spent as Other Funds.
                                                  issues are handled                                                                                                                  advocates have a success rate of       Evaluation criteria focus on quality                                                                                                                                                                       consumer inquiries
                                                  appropriately. Also provide                                                                                                         about 64 percent.                      of public education efforts and                                                                                                                                                                            and complaints and
                                                  health insurance assistance                                                                                                                                                success in resolving consumer                                                                                                                                                                              19,000 through
                                                  to seniors and public                                                                                                                                                      complaints against insurers.                                                                                                                                                                               senior health
                                                  education to all citizens.                                                                                                                                                                                                                                                                                                                                                            insurance benefits
                                                                                                                                                                                                                                                                                                                                                                                                                                        assistance (SHIBA).
                                                                                                                                                                                                                                                                                                                                                                                                                                        Indirect: All Oregon
                                                                                                                                                                                                                                                                                                                                                                                                                                        residents
Department of        5     Insurance Division -   Monitor market conduct of                                               1                                                                                                  Desired outcome is to minimize                                                                           Both        Agent examination services provided by       Benefit is fair treatment and            Directl: 1,646            Governor's Principles: While the primary purpose of this
Consumer and                Market Regulation     insurers authorized to do                                                                                                                                                  unfair treatment of consumers.                                                                                       contract vendor.                             consumer confidence in insurance         insurers including        program is to protect consumers, the availability of
Business Services                                 business in Oregon to                                                                                                                                                      Evaluation criteria focus on how                                                                                                                                  industry.                                domestic insurers.        insurance products to businesses in Oregon is vital to
                                                  assure fair treatment of                                                                                                                                                   effective program is at early                                                                                                                                                                              Indirect: all Oregon      promoting economic development and a positive business
                                                  consumers. This includes                                                                                                                                                   detection and efficient resolution                                                                                                                                                                         citizens.                 climate.
                                                  market conduct, market                                                                                                                                                     of consumer abuses.
                                                  analysis, investigations,
                                                  rates and forms, and
                                                  licensing. Besides financial
                                                  regulation, these are the
                                                  core regulatory functions
                                                  that the Insurance Division
                                                  provides.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          DRAFT
                                                                                                      Governor's Principle                                                                                                                                                           Mandate Category
                                                                                                                                                                                                                                                                            1           2       3                                                 Services
                                                      Program/Function (50             A     B         C                     E         F                                                         Performance Measure(s)                                                     Debt     Federal Federal 4 State                                     Direct/Indir
Agency                  Comm      Program Title         WORDS OR LESS)                Educ   Health     Econ    D   Envir    Safety   Gov't             Performance Measure(s)                          Outcome                      Evidence of Return/Outcomes           Service     Law    Option  Const     Mandated Legal Reference             ect                      Service Provider                           Costs vs. Benefits (ROI)             # Citizens Affected                             Comments
Department of             5    Oregon Occupational Inspect worksites for health                                                1                                                                                                   Reduced costs of workers                                                                                         Direct                                                        Workers' Compensation costs have          Direct: 10,000           Oregon has an excellent relationship with the regulated
Consumer and                    Safety and Health   and safety violations.                                                                                                                                                         compensation system. Reduction                                                                                                                                                 been reduced by 8.8 billion since the     employers through        community. If Oregon did not have a state plan,
Business Services               Administration (OR-                                                                                                                                                                                in total case incident rate from 7.8                                                                                                                                           1990 workers' compensation                compliance               enforcement jurisdiction would fall to federal OSHA. It
                               OSHA) - Enforcement                                                                                                                                                                                 per 100 workers in 1997 to 6.2 in                                                                                                                                              reforms. The mission of the Oregon        inspections. Indirect:   would be expected that the level of enforcement and
                                                                                                                                                                                                                                   2001. The number of accidents                                                                                                                                                  Occupational Safety and Health            1.6 million workers*     staffing would be reduced from what it is in Oregon today
                                                                                                                                                                                                                                   and accepted fatality claims has                                                                                                                                               Division (OR-OSHA) is to advance                      * As of      due to constraints on the federal OSHA budget.
                                                                                                                                                                                                                                   fallen from 43 in 1997 to 34 in                                                                                                                                                and improve workplace safety and          April 2004.
                                                                                                                                                                                                                                   2001. In addition, in order for the                                                                                                                                            health for all workers in Oregon.
                                                                                                                                                                                                                                   state to maintain its plan, the state                                                                                                                                          The benefits of this program are
                                                                                                                                                                                                                                   regulations must be at least as                                                                                                                                                long term and costs for continuing
                                                                                                                                                                                                                                   effective as the federal                                                                                                                                                       these services are ongoing. OR-
                                                                                                                                                                                                                                   government's OSHA                                                                                                                                                              OSHA's top priority is to achieve the
                                                                                                                                                                                                                                   requirements.                                                                                                                                                                  lowest possible occupational injury
                                                                                                                                                                                                                                                                                                                                                                                                                  and illness rates through a full range
                                                                                                                                                                                                                                                                                                                                                                                                                  of regulatory and non-regulatory
                                                                                                                                                                                                                                                                                                                                                                                                                  services. Thus contributing to saving
                                                                                                                                                                                                                                                                                                                                                                                                                  costs for all Oregon employers.


Department of            5     Oregon Occupational    Provide consultative                                                     1              44000-7: Number of employers who have        Progress is being made toward the       Reduced costs of workers                                                                                         Both        Indirect - Funding provided to grant recipients   Workers' Compensation costs have          Direct: 4,500          1990 workers' compensation system reforms added
Consumer and                    Safety and Health     services to employers and                                                               voluntarily implemented outstanding safety   target of 88 firms by 2005. An          compensation system. Reduction                                                                                               to develop training for employers/employees.      been reduced by 8.8 billion since the     employers through      additional staff to fill a void created by insufficient insurance
Business Services               Administration (OR-   employees. Promulgate                                                                   and health programs.                         increasing number of employers          total case incident rate from 7.8                                                                                            OR-OSHA solicits applications from and            1990 workers' compensation                consultations.         company loss control staff.
                                OSHA) - Voluntary     and provide interpretation of                                                                                                        are entering Oregon OSHA's              per 100 workers in 1997 to 6.2 in                                                                                            awards grants to labor groups, employer           reforms. The mission of the Oregon        40,000
                                     Services         OSHA rules to employers                                                                                                              voluntary safety and health             2001. The number of accidents                                                                                                consortiums and other non-profit entities to      Occupational Safety and Health            employers/employees
                                                      and workers. Conduct no                                                                                                              programs.                               and accepted fatality claims has                                                                                             provide innovative occupational safety and        Division (OR-OSHA) is to advance           trained in
                                                      charge, on-site safety and                                                                                                                                                   fallen from 43 in 1997 to 34 in                                                                                              health educational materials for industry or      and improve workplace safety and          conferences and
                                                      health training for                                                                                                                                                          2001.                                                                                                                        specific work processes.                          health for all workers in Oregon.         education and
                                                      employers and employees.                                                                                                                                                                                                                                                                                                                                    The benefits of this program are          training courses.
                                                                                                                                                                                                                                                                                                                                                                                                                  long term and costs for continuing        Indirect: 1.6 million
                                                                                                                                                                                                                                                                                                                                                                                                                  these services are ongoing. OR-           workers*
                                                                                                                                                                                                                                                                                                                                                                                                                  OSHA's top priority is to achieve the         * As of April 2004
                                                                                                                                                                                                                                                                                                                                                                                                                  lowest possible occupational injury
                                                                                                                                                                                                                                                                                                                                                                                                                  and illness rates through a full range
                                                                                                                                                                                                                                                                                                                                                                                                                  of regulatory and non-regulatory
                                                                                                                                                                                                                                                                                                                                                                                                                  services. Thus contributing to saving
                                                                                                                                                                                                                                                                                                                                                                                                                  costs for all Oregon employers.


Department of            5           Workers'         Maintains records of                                2                    1              44000-5: Number of claims against            The frequency of claims against         The data indicates more                                                                                          Direct                                                        The cost of workers' compensation         Direct: 85,000           Governor's Principles: While the primary principle is E, this
Consumer and                      Compensation        employer coverage;                                                                      employers without workers' compensation      employers without workers'              employers are maintaining                                                                                                                                                      is shared by all Oregon employers.        employers; Indirect:     program supports a positive business climate by ensuring
Business Services               Division - Workers'   investigates and enforces                                                               coverage per 1,000 total claims.             compensation insurance compared         coverage and are in compliance                                                                                                                                                 Thirteen years of reduced                 1.6 million              the availability of workers' compensation coverage. Other
                                  Compensation        employer coverage laws,                                                                                                              to the frequency of claims against      with laws requiring workers'                                                                                                                                                   premiums, saving employers $8.8           employees and their      Comments: Because the true number of businesses
                                     Coverage         certifies self-insured                                                                                                               insured employers is a way to           compensation insurance                                                                                                                                                         billion, reflects that ensuring           families                 employing workers without workers' compensation
                                    Compliance        employers, and licenses                                                                                                              measure coverage trends. The            coverage.                                                                                                                                                                      employers have coverage                                            coverage cannot be determined, the Workers'
                                                      Worker Leasing Companies.                                                                                                            outcome for this measure indicates                                                                                                                                                                                     contributes to a better business                                   Compensation Division is continuing to evaluate the
                                                                                                                                                                                           that more employers are in                                                                                                                                                                                             climate in Oregon.                                                 performance measure. The annual number of disabling
                                                                                                                                                                                           compliance which supports a higher                                                                                                                                                                                                                                                        claims of noncomplying employers has remained fairly
                                                                                                                                                                                           level outcome of protecting                                                                                                                                                                                                                                                               constant, even though the number of employers in the
                                                                                                                                                                                           consumers and workers in Oregon,                                                                                                                                                                                                                                                          state has risen significantly.
                                                                                                                                                                                           and Oregon Benchmark #9 -
                                                                                                                                                                                           Oregon's national rank in the cost
                                                                                                                                                                                           of doing business.

Department of            3         Construction       Capital Construction, COP                           2                    1              N/A                                          N/A                                     N/A                                                                                                                D         DOC personnel and contractors                     Construction of new institutions is       16,392 inmates           New Certificates of Participation will be requested to be
Corrections 29100                                     costs, and debt for                                                                                                                                                                                                                                                                                                                                         necessary to house the projected          during fiscal year       sold in the amount of approximately $162 million for new
                                                      proposed new facilities.                                                                                                                                                                                                                                                                                                                                    offender population. The                  2003                     construction. Required additional debt service will be
                                                                                                                                                                                                                                                                                                                                                                                                                  construction projects are designed                                 $16.8 million GF.
                                                                                                                                                                                                                                                                                                                                                                                                                  and engineered with cost effective
                                                                                                                                                                                                                                                                                                                                                                                                                  opportunities a priority.
Department of            3     Inmate Management Intake, Inmate Counseling,                                                    1              N/A                                          N/A                                     N/A                                                                                                                D         DOC personnel                                     These activities address basic needs      16,393 inmates           The Governor's Principle F is also addressed with regard
Corrections 29100                     Tools      Casework, Visiting,                                                                                                                                                                                                                                                                                                                                              of the inmate and management of           during fiscal year       to the DOC and offenders being accountable to
                                                 Activities, Canteen                                                                                                                                                                                                                                                                                                                                              the institutions. Canteen access,         2003.                    Oregonians.
                                                                                                                                                                                                                                                                                                                                                                                                                  visiting and activities are necessary
                                                                                                                                                                                                                                                                                                                                                                                                                  to maintain the positive, safe and
                                                                                                                                                                                                                                                                                                                                                                                                                  occupied environments of the
                                                                                                                                                                                                                                                                                                                                                                                                                  institutions.

Department of            3     Institution Operations Inmate Supervision, Food,                2                               1              29100-6 and 29100-8                          These measures relate to the safe,      This information is reported in the                                  X      Section 44 of the Oregon               D         DOC personnel.                                    Voters and lawmakers have                 16,393 inmates           The Governor's Principle B is also addressed with regard
Corrections 29100                                     Care, Classification,                                                                                                                civil and productive operation of the   DOC Institution monthly report                                              Constitution requires terms of                                                                     approved sentences for various            during fiscal year       to preservation of basic needs for inmates.
                                                      Transfer, Special Housing,                                                                                                           institutions. They are: rate of Class   and the DOC Safety and Risk                                                 imprisonment to be fully                                                                           types of crimes. DOC is obligated to      2003 and all Oregon
                                                      Hearings, Safety, Wireless                                                                                                           1 Assaults on staff per month; rate     Manager's report.                                                           served.                                                                                            house and supervise those                 citizens.
                                                      Communications, Plant                                                                                                                of workers compensation time loss                                                                                                                                                                                      sentenced to prison.
                                                      Maintenance, Emergency                                                                                                               claims per 100 employees on a
                                                      Preparedness                                                                                                                         fiscal year basis.

Department of            3     Mandated Functions     Sentence Computation,                    2                               1              29100-2 and 29100-9                                                                  The compliance information is                       X                X      ORS 423.020, Sections 41               D         DOC personnel and contract providers -            The activities and services listed are    16,393 inmates           Other Principle's addressed include "A" relating to
Corrections 29100                 and Services        Inmate Work, Basic                                                                                                                                                           reported on a weekly basis by                                               (inmate work and training                        depends upon the activity or service.             mostly mandated - basically without       during fiscal year       education and training; and "B" relating to basic health and
                                                      Education, Religion, Law                                                                                                                                                     each institution. DOC calculates                                            mandate) and 44 (terms of                                                                          regard to cost. On the positive side -    2003 and all Oregon      daily needs.
                                                      Library, Mailroom services,                                                                                                                                                  the cost per inmate for health                                              imprisonment to be fully                                                                           development of a work ethic, basic        citizens.
                                                      Medical Services,                                                                                                                                                            care coverage and OMAP                                                      served) of the Oregon                                                                              education and mental health
                                                      Pharmacy, Mental Health                                                                                                                                                      publishes their average cost of                                             Constitution, Federal Law for                                                                      services all contribute to successful
                                                                                                                                                                                                                                   care.                                                                       basic services.                                                                                    return of inmates to society.
                                                                                                                                                                                                                                                                                                                                                                                                                  Thereby reducing the costs of re-
                                                                                                                                                                                                                                                                                                                                                                                                                  incarceration and revictimization.

Department of            3         Re-entry to        Community Corrections,                                                   1              29100-5                                      PM 5 pertains to the percentage of      This information is determined                                              ORS 423.020 plus ORS                   D         DOC personnel and grant funding to the            The focus on transition planning and  # of parole / post-          ORS 423.020 plus ORS 423.475 - outlines the Community
Corrections 29100                  Community          Transition and Release                                                                                                               offenders on post-prison                from the Community Corrections                                              423.475 - which outlines the                     counties                                          release is intended to enhance the   prison offenders              Corrections partnership between the DOC and counties.
                                                                                                                                                                                           supervision convicted of a felony       performance measurement data                                                partnership between the DOC                                                                        opportunity for successful return to under supervision             Failure to fund at full CSL gives counties opportunity to "opt
                                                                                                                                                                                           within three years of release from      system shared with the counties.                                            and counties.                                                                                                                           anytime during fiscal
                                                                                                                                                                                                                                                                                                                                                                                                                  society. This will, in turn, reduce the                            out" and return responsibility for certain offenders to the
                                                                                                                                                                                           prison (recidivism). The recidivism                                                                                                                                                                                    costs of reincarceration and         year 2003 was                 State.
                                                                                                                                                                                           target is established @ 28.8%. The                                                                                                                                                                                     revictimization. Local supervision   27,757 and
                                                                                                                                                                                           2003 experience was 30.5%.                                                                                                                                                                                             can also be less costly than prison. probationers under
                                                                                                                                                                                                                                                                                                                                                                                                                                                       supervision was
                                                                                                                                                                                                                                                                                                                                                                                                                                                       63,305.
Department of            3         Support Units      Public Affairs, Research,                                                1              N/A                                          N/A                                     N/A                                                                                                                D         DOC personnel                                     The research and audit functions are 16,393 inmates                Other Principle's addressed include "C" and "D" relating to
Corrections 29100                                     Audits, Inspections, Special                                                                                                                                                                                                                                                                                                                                intended to identify cost effective  during fiscal year            economic development, growth and infrastructure
                                                      Projects, Construction, and                                                                                                                                                                                                                                                                                                                                 programs and methods of operation. 2003 and all Oregon             development (prison construction); and "F" requiring
                                                      Community Development                                                                                                                                                                                                                                                                                                                                                                            citizens.                     government to be stable, responsive and accountable to
                                                      personnel.                                                                                                                                                                                                                                                                                                                                                                                                                     Oregonians.

Department of            4       Land Quality -       In 2004, the Army is                     2                               1              34000-10                                     Cumulative percent of chemical                                                              X                       Congress directed the Army to        Direct                                                        DEQ's oversight of the incineration       More than 82,000         Destruction of chemical weapons involves national and
Environmental Quality              Chemical           scheduled to begin                                                                                                                   agent destroyed at Umatilla Depot                                                                                   destroy the entire U.S.                                                                            of chemical weapons stored at the         Oregonians live in       international security issues, and critical public safety
                                 Demilitarization     incineration of chemical                                                                                                                                                                                                                                 chemical agent stockpile per                                                                       Umatilla Army Depot is fully              Morrow and Umatilla      issues to local communities. DEQ works in partnership
                                   Program            weapons at the Umatilla                                                                                                                                                                                                                                  the Chemical Weapons                                                                               federally funded                          counties.                with Oregon Emergency Management.
                                                      Depot. DEQ, Oregon                                                                                                                                                                                                                                       Convention treaty, which
                                                      Emergency Management                                                                                                                                                                                                                                     requires signatory countries to
                                                      and Oregon first responders                                                                                                                                                                                                                              completely destroy all
                                                      are responsible for                                                                                                                                                                                                                                      chemical agent stockpiles by
                                                      protecting public health and                                                                                                                                                                                                                             the year 2007 (extended until
                                                      safety.                                                                                                                                                                                                                                                  2012).

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              DRAFT
                                                                                                       Governor's Principle                                                                                                                                                      Mandate Category
                                                                                                                                                                                                                                                                        1           2       3                                              Services
                                                        Program/Function (50            A     B         C                     E         F                                                       Performance Measure(s)                                                  Debt     Federal Federal 4 State                                  Direct/Indir
Agency                  Comm     Program Title            WORDS OR LESS)               Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                         Outcome                      Evidence of Return/Outcomes        Service     Law    Option  Const     Mandated Legal Reference          ect                    Service Provider                        Costs vs. Benefits (ROI)            # Citizens Affected                               Comments
Department of             4      Land Quality -      Under Oregon's Emergency                   2                               1                                                                                                  State response and oversight to                                                                           Both      The State provides oversight for emergency     Ongoing benefits: ensuring                DEQ oversees             Participation in the state terrorism planning process and in
Environmental Quality             Emergency          Management Plan, DEQ is                                                                                                                                                       about 2000 toxic spills per year.                                                                                   cleanup of chemical spills. Actual cleanup     appropriate emergency response,           emergency spills         Federal/State homeland defense planning allows Oregon
                                   Response          the lead state agency for                                                                                                                                                                                                                                                                         work is most often done by contractors.        including response to any chemical        across the State, on     quick access to federal resources. Policy packages #171,
                                                     responding to incidents                                                                                                                                                                                                                                                                                                                          terrorism, protects people's health       a scale from ocean       172 and 173 support DEQ's Laboratory, increasing
                                                     involving hazardous                                                                                                                                                                                                                                                                                                                              and safety, wildlife and the              oil spills to hundreds   Oregon's capacity to analyze and respond to chemicals
                                                     chemicals and oil, including                                                                                                                                                                                                                                                                                                                     environment. DEQ assists local first      of gallons of gasoline   associated with credible terrorist threats. Policy package #
                                                     incidents involving a                                                                                                                                                                                                                                                                                                                            responders and integrates Federal         that may spill into a    152 continues position that helps DEQ, Oregon State
                                                     credible terrorist threat. We                                                                                                                                                                                                                                                                                                                    and state support into cleanups.          neighborhood creek.      Police, Public Health Laboratory, and local responders in
                                                     also work with other                                                                                                                                                                                                                                                                                                                                                                       The state chemical       planning, training and implementing Oregon's response to
                                                     agencies and industry to                                                                                                                                                                                                                                                                                                                                                                   terrorism response       chemical terrorism events, and authorizes use of
                                                     prevent spills of oil and                                                                                                                                                                                                                                                                                                                                                                  plan will enable         Homeland Security funds to buy equipment identified in the
                                                     hazardous chemicals.                                                                                                                                                                                                                                                                                                                                                                       citizens to resume       Oregon Emergency Management Plan.
                                                                                                                                                                                                                                                                                                                                                                                                                                                normal lives in the
                                                                                                                                                                                                                                                                                                                                                                                                                                                wake of a terrorism
                                                                                                                                                                                                                                                                                                                                                                                                                                                event.

Department of Human      2      Child Protection     Purpose is to identify child                                               1              11, 14                                       Child Protective Services is           Timeliness and recurrence of                            X               Fed: 471, 1356.21                   B       DHS accomplishes these activities directly     Child Abuse and Neglect referrals         Approximately 20,552     Attorney General representation for Child Welfare
Services, CAF, Child                Services         abuse and to assure                                                                                                                    measured by federal child welfare      child maltreatment data are                                             ORS: 108.610-660, 409.270-                  (e.g., Casework services). Contracted          are assessed and protective               investigations in        caseworkers in court hearings. This package would
Health and Safety                                    protection of children                                                                                                                 performance indicators for             gathered on a monthly and                                               285, 418, 418.747, 419B.005-                services provide indirect results which are    interventions are developed to            families of child        provide additional Attorney General representation for
                                                     through safety assessment                                                                                                              timeliness of response and             quarterly basis. Contracted                                             020;                                        evaluated through individual case reviews      restore safety for children and           abuse and neglect        Child Welfare caseworkers in court hearings where
                                                     and safety planning; reduce                                                                                                            recurrence of child maltreatment.      services are tracked by number of                                       OAR 413-010-0100 through                    and the CFSR process.                          identify core parenting barriers for      were completed for       currently not available. Staff are frequently put in the
                                                     factors, causes and                                                                                                                    The Program Improvement Plan           clients served.                                                         413-010-1000                                                                               families. Contracted services are         federal fiscal year      position of legally representing the Department by
                                                     stresses that led to child                                                                                                             activities to improve performance                                                                                                                                                                         focused on restoring safety for           02/03.                   questioning witnesses and representing the child's interest
                                                     abuse; support family                                                                                                                  included revisions of CPS policy to                                                                                                                                                                       children and assisting in the ongoing     Impact of contracted     in the court and with attorneys.
                                                     preservation and                                                                                                                       improve timeliness and consistency                                                                                                                                                                        coordination of family treatment          services:
                                                     reunification; and initiate                                                                                                            of practice. OBM 45, 50                                                                                                                                                                                   services.                                 Drug and Alochol
                                                     safe out of home plans                                                                                                                                                                                                                                                                                                                                                                     contracts serve
                                                     when a child cannot safely                                                                                                                                                                                                                                                                                                                                                                 approx. 1500 adult
                                                     remain in or return to the                                                                                                                                                                                                                                                                                                                                                                 clients.
                                                     home.                                                                                                                                                                                                                                                                                                                                                                                      Domestic Violence
                                                                                                                                                                                                                                                                                                                                                                                                                                                contracts serve
                                                                                                                                                                                                                                                                                                                                                                                                                                                approx. 70,000 adults
                                                                                                                                                                                                                                                                                                                                                                                                                                                and their children.
                                                                                                                                                                                                                                                                                                                                                                                                                                                Sexual Assault
                                                                                                                                                                                                                                                                                                                                                                                                                                                Victims Fund serves
                                                                                                                                                                                                                                                                                                                                                                                                                                                approx. 11,000 adults
                                                                                                                                                                                                                                                                                                                                                                                                                                                and their children.




Department of Human      2          Office of        Conducts and oversees                      2                               1                                                           Over the past 3 years, the             Using OIT's annual reports to                                           ORS 430.735-765                  Direct,    DHS, Counties, Case Managers, Law              Assuring health and safety of             60,000 adults
Services, Health               Investigations and    investigations of abuse and                                                                                                            percentage of allegations to clients   measure percentages over time .                                                                          Indirect   Enforcement                                    vulnerable adults allows individuals      receiving mental
Services, Promoting a               Training         neglect and the provision of                                                                                                           served in DD has increased 50%                                                                                                                                                                            to benefit from services and              health and
Healthy and Safe                                     protective services for                                                                                                                and 70% in mental health. The                                                                                                                                                                             treatment and reduces trauma, need        developmental
Environment                                          adults with developmental                                                                                                              substantiation rates per client have                                                                                                                                                                      for additional treatment and services.    disability services.
                                                     disabilities and mental                                                                                                                increased in both DD and mental
                                                     illness in the state of                                                                                                                health. Based on 2002 data,
                                                     Oregon. Also provides                                                                                                                  continue to increase percentage of
                                                     abuse training and technical                                                                                                           allegations per client served, and
                                                     assistance to providers,                                                                                                               work with programs to achieve
                                                     individuals receiving                                                                                                                  improvements to decrease
                                                     services, local DD                                                                                                                     percentage of substantiated
                                                     programs, mandatory                                                                                                                    allegations per client served.
                                                     reporters, and the public.
Department of Justice    3     Civil Enforcement -   The Family Law attorneys                   2                               1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at     The Department tracks                                                                                    Direct                                                    In terminating parental rights, the       Direct: Hundreds of      Among other responsibilities, the family law program
                                    Family Law       provide legal assistance to                                                               the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we       information through an internal                                                                                                                                    state is able to move children into       Oregon children who      brings actions to terminate the parental rights of persons
                                                     the Child Support Program                                                                 (Percentage of litigation resolved through   are just now collecting data, is too   system called "Matter                                                                                                                                              situations that are more conducive to     are removed from         whose conduct endangers the basic health and daily
                                                     and the Department of                                                                     settlement)                                  inclusive of the Department's          Management," which provides the                                                                                                                                    the health and livelihood of the          abusive situations.      needs of their children, endangers the physical safety of
                                                     Human Services. Included                                                                                                               Divisions. We are working with the     data for PM 137-1, 137-2, 137-4.                                                                                                                                   children. Impossible to put a price                                their children, and frustrates the state's interest in meeting
                                                     in their workload is litigation                                                                                                        Progress Board to alter the PM.                                                                                                                                                                           tag on this critical need.                                         the basic educational needs of every child, including the
                                                     of child support orders and                                                                                                                                                                                                                                                                                                                                                                                         children of abusive parents.
                                                     identifying placements for
                                                     children when there are
                                                     barriers to returning a child
                                                     to his or her parents.

Department of Justice    3     Civil Enforcement -   The federally-mandated                     2                               1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at     The Department tracks                                   X               42 USC Sect.                     Direct                                                    Judgment and collections: FFY2002         Direct: 36 District      Deterring and recouping financial fraud committed by
                                Medicaid Fraud       Medicaid Fraud Unit                                                                       the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we       information through an internal                                         1396a(a)(61); mandated                                                                     - $2.95 million, FFY2003 - $4.2           Attorneys, U.S.          providers of medical services who collect state funds but
                                    Control Unit     investigates and prosecutes                                                               (Percentage of litigation resolved through   are just now collecting data, is too   system called "Matter                                                   conditions and authority of                                                                million, cost of program to state:        Attorney for Oregon.     do not provide services can help maintain the state's
                                                     cases involving fraud by                                                                  settlement)                                  inclusive of the Department's          Management," which provides the                                         MFCU are at 42 USC                                                                         $220,000 GF and $80,000 OF.               Indirect: Tens of        capacity to provide basic health care for the needy.
                                                     Medicaid-funded providers.                                                                                                             Divisions. We are working with the     data for PM 137-1, 137-2, 137-4.                                        1396b(q) and 42 CFR 1007.                                                                                                            thousands of state       Medical enterprises create sustainable businesses and
                                                     The Unit has obtained                                                                                                                  Progress Board to alter the PM.                                                                                                                                                                                                                     Medicaid recipients.     jobs and also create opportunities for unscrupulous
                                                     millions of dollars in                                                                                                                                                                                                                                                                                                                                                                                              operators to undermine the financial safety of Oregonians
                                                     judgements against                                                                                                                                                                                                                                                                                                                                                                                                  through fraudulent practices. DOJ's Medicaid fraud
                                                     fraudulent organizations.                                                                                                                                                                                                                                                                                                                                                                                           program facilitates the former and deters the latter.

Department of Justice    3     Criminal Justice -    The Crime Victims'                         2                               1              137-9 (Percentage of crime victims        137-9: Target is 90%, agency is at        Crime Victims' Assistance tracks                                 X      Art. 1, Sec. 42                   Both      Direct: Criminal Justice-Crime Victims'        Nearly $9 to victims for every $1      Direct: 6,200/year          For a crime victim, the general "right to be safe" includes a
                                Crime Victims'       Assistance Section                                                                        compensation orders issued within 90 days 92%                                       cases through the Criminal                                                                                          Assistance. Indirect: District attorneys and   spent on administration. $2.5          and rising.                 host of specific rights, including the right to financial and
                               Assistance Section    identifies and assists victims                                                            of receipt.)                                                                        Justice Case Management                                                                                             victims' rights groups.                        million/year allocated to victims' and                             other forms of assistance in the wake of being victimized
                                                     of crime and their families.                                                                                                                                                  System, an internal database.                                                                                                                                      services provided to victims. Millions                             by certain forms of crime. Policy package: Restoration of
                                                     The Section provides                                                                                                                                                                                                                                                                                                                             in pass through dollars to local crime                             CFAA funding (replaces funding to key programs lost with
                                                     medical, financial and other                                                                                                                                                                                                                                                                                                                     victims' programs.                                                 realignment of CFAA dollars in August 2004).
                                                     support to victims. The
                                                     Section also administers an
                                                     variety of critical grant
                                                     programs for victims of
                                                     domestic violence, sexual
                                                     assault and child abuse.

Department of Justice    3     Criminal Justice -    The District Attorney                                 2                    1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at     The Department tracks                                                                                    Direct                                                    The state halts the ability of            Direct: 36 District      Sustainable businesses are more likely to thrive where
                                District Attorney    Assistance Section provides                                                               the state's position is upheld.), 137-8      91%; 137-8: Target is 98%, agency      information through an internal                                                                                                                                    offenders to recommit. It is difficult    Attorneys, hundreds      crime is strongly suppressed. The right to be safe from
                                   Assistance        critical legal support to the                                                             (Percentage of Criminal Justice Division     is at 95%;                             system called "Matter                                                                                                                                              to quantify the return on investment      of victims of crime      crime cannot be vindicated in the absence of effective
                                                     state's 36 district attorneys.                                                            cases resolved successfully)                                                        Management," which provides the                                                                                                                                    for incarcerating criminals. The                                   enforcement of the criminal laws. Oregonians repeatedly
                                                     Work includes trial                                                                                                                                                           data for PM 137-1, 137-2, 137-4.                                                                                                                                   state seeks restitution in all cases in                            have expressed their belief that government is to be
                                                     assistance in complex                                                                                                                                                         PM 137-8 is collected through                                                                                                                                      which restitution is an option. In                                 accountable for the deterrence, detection, and punishment
                                                     cases (murder, sexual                                                                                                                                                         records tracked in Criminal                                                                                                                                        many cases involving public                                        of crime. In all of these functions, the state's District
                                                     assault, etc.), investigative                                                                                                                                                 Justice.                                                                                                                                                           corruption, the restitution is paid to                             Attorneys are critically important state officials. The
                                                     support, and the provision                                                                                                                                                                                                                                                                                                                       the state or local government.                                     assistance to District Attorneys program supports District
                                                     of key publications and                                                                                                                                                                                                                                                                                                                                                                                             Attorneys by providing training, technical support, and case-
                                                     training to ensure                                                                                                                                                                                                                                                                                                                                                                                                  specific prosecution support. Policy packages: (1)
                                                     prosecutors are able to try                                                                                                                                                                                                                                                                                                                                                                                         Methamphetamine prosecutions (implementation of
                                                     cases in a fair and effective                                                                                                                                                                                                                                                                                                                                                                                       Governor's Methamphetamine Task Force
                                                     manner.                                                                                                                                                                                                                                                                                                                                                                                                             recommentations). (2) Election law violations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                         (implementation of federal-funded election law
                                                                                                                                                                                                                                                                                                                                                                                                                                                                         prosecutions). (3) Restoration of shortfall (restores
                                                                                                                                                                                                                                                                                                                                                                                                                                                                         General Fund lost during 2001-03).




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         DRAFT
                                                                                                      Governor's Principle                                                                                                                                                          Mandate Category
                                                                                                                                                                                                                                                                           1           2       3                                               Services
                                                         Program/Function (50          A     B         C                     E         F                                                         Performance Measure(s)                                                    Debt     Federal Federal 4 State                                   Direct/Indir
Agency                   Comm     Program Title            WORDS OR LESS)             Educ   Health     Econ    D   Envir    Safety   Gov't             Performance Measure(s)                          Outcome                        Evidence of Return/Outcomes        Service     Law    Option  Const     Mandated Legal Reference           ect                      Service Provider                          Costs vs. Benefits (ROI)             # Citizens Affected                                 Comments
Department of Justice      3     Criminal Justice -   The Organized Crime                                                      1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at        The Department tracks                                                                                       Direct                                                       The state halts the ability of             Direct: 36 District       Organized crime includes offenses committed for financial
                                 Organized Crime      Section investigates and                                                                the state's position is upheld.), 137-8      91%; 137-8: Target is 98%, agency         information through an internal                                                                                                                                          offenders to recommit. It is difficult     Attorneys, hundreds       gain, such as public corruption, racketeering, and drug
                                                      prosecutes malfeasance by                                                               (Percentage of Criminal Justice Division     is at 95%;                                system called "Matter                                                                                                                                                    to quantify the return on investment       of victims of crime.      dealing. Sustainable businesses are more likely to thrive
                                                      public officials, and cases                                                             cases resolved successfully)                                                           Management," which provides the                                                                                                                                          for incarcerating criminals. The           Indirect: All             where organized crime is strongly suppressed. The right
                                                      involving violations of state                                                                                                                                                  data for PM 137-1, 137-2, 137-4.                                                                                                                                         state seeks restitution in all cases in    Oregonians.               to be safe from crime cannot be vindicated in the absence
                                                      racketeering laws. The                                                                                                                                                         PM 137-8 is collected through                                                                                                                                            which restitution is an option. In                                   of effective enforcement of the criminal laws. Oregonians
                                                      Section also maintains the                                                                                                                                                     records tracked in Criminal                                                                                                                                              many cases involving public                                          repeatedly have expressed their belief that government is
                                                      Criminal Intelligence Unit -                                                                                                                                                   Justice.                                                                                                                                                                 corruption, the restitution is paid to                               to be accountable for the deterrence, detection, and
                                                      a statewide network for law                                                                                                                                                                                                                                                                                                                             the state or local government. In the                                punishment of crime. Corrupt public servants undermine
                                                      enforcement information                                                                                                                                                                                                                                                                                                                                 month of June 2004 alone, the                                        the accountability of government to the people. DOJ is
                                                      gathering. The Section also                                                                                                                                                                                                                                                                                                                             Social Security Enforcement unit                                     uniquely charged by law with attacking and deterring
                                                      houses the state's High                                                                                                                                                                                                                                                                                                                                 saved over $1.7 million in costs to                                  organized crime in all of its forms. Policy packages: (1)
                                                      Intensity Drug Trafficking                                                                                                                                                                                                                                                                                                                              SSI and the state, this is reflective of                             Terrorism Intelligence Network (Implements grant-funded
                                                      Area (HIDTA) team.                                                                                                                                                                                                                                                                                                                                      a standard month of enforcement.                                     program unifying state intelligence). (2) Anyalytical &
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Criminal Intelligence Support (Augments Oregon State
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Intelligence Network and event deconfliction database).
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   (3) Internet Crimes Against Children (Continues grant-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   funded program to combat victimization of youth by
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Internet predators). (4) Investigative and administrative
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   support (addresses critical need for additional statewide
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   financial investigative assistance). (5) Environmental
Department of Justice     3     Defense of Criminal   Defense of Criminal                                                      1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at        The Department tracks                                                                                       Direct                                                       The state halts the ability of             Direct: 36 District       crimes enforcement (new unit to prosecute crimes against
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Persons convicted of aggravated murder are, without
                                    Convictions       Convictions Program is a                                                                the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we          information through an internal                                                                                                                                          offenders to recommit. It is difficult     Attorneys, hundreds       exception, threats to public safety. Defending these
                                                      critical component in                                                                   (Percentage of litigation resolved through   are just now collecting data, is too      system called "Matter                                                                                                                                                    to quantify the return on investment       of victims of crime.      convictions against direct appellate attack and against
                                                      preserving convictions and                                                              settlement)                                  inclusive of the Department's             Management," which provides the                                                                                                                                          for incarcerating criminals.               Indirect: All             subsequent collateral attack in state and federal courts
                                                      sentences obtained by the                                                                                                            Divisions. We are working with the        data for PM 137-1, 137-2, 137-4.                                                                                                                                                                                    Oregonians.               contributes directly to public safety. At the same time, the
                                                      state’s prosecutors in cases                                                                                                         Progress Board to alter the PM.                                                                                                                                                                                                                                                         defense of criminal convictions program at DOJ helps
                                                      involving the death penalty.                                                                                                                                                                                                                                                                                                                                                                                                 ensure that the government itself is accountable for
                                                       Death penalty cases are                                                                                                                                                                                                                                                                                                                                                                                                     compliance with the rule of law in the application of
                                                      the most complex and                                                                                                                                                                                                                                                                                                                                                                                                         criminal sanctions. Policy package: Capital caseload
                                                      difficult criminal cases.                                                                                                                                                                                                                                                                                                                                                                                                    relief (relieves overload in post-conviction and federal
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   habeas cases).
Department of Justice     3     Defense of Criminal   Defense of Criminal                                                      1              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at        The Department tracks                                                                                       Direct                                                       The state halts the ability of             Direct: 36 District       Persons convicted of criminal offenses are, without
                                    Convictions       Convictions Program is a                                                                the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we          information through an internal                                                                                                                                          offenders to recommit. It is difficult     Attorneys, hundreds       exception, threats to public physical or financial safety and
                                                      critical component in                                                                   (Percentage of litigation resolved through   are just now collecting data, is too      system called "Matter                                                                                                                                                    to quantify the return on investment       of victims of crime.      to the rule of law, or to both. Defending these convictions
                                                      preserving convictions and                                                              settlement)                                  inclusive of the Department's             Management," which provides the                                                                                                                                          for incarcerating criminals.               Indirect: All             against direct appellate attack and against subsequent
                                                      sentences obtained by the                                                                                                            Divisions. We are working with the        data for PM 137-1, 137-2, 137-4.                                                                                                                                                                                    Oregonians.               attack in state and federal courts contributes directly to
                                                      state’s prosecutors. The                                                                                                             Progress Board to alter the PM.                                                                                                                                                                                                                                                         public safety. At the same time, the defense of criminal
                                                      Program includes attorneys                                                                                                                                                                                                                                                                                                                                                                                                   convictions program at DOJ helps ensure that the
                                                      in both Trial and Appellate                                                                                                                                                                                                                                                                                                                                                                                                  government itself is accountable for compliance with the
                                                      Divisions. Cases include                                                                                                                                                                                                                                                                                                                                                                                                     rule of law in the application of criminal sanctions. Policy
                                                      direct appeals, habeas                                                                                                                                                                                                                                                                                                                                                                                                       packages: (1) Expedited appeals (provides positions to
                                                      corpus and post-conviction                                                                                                                                                                                                                                                                                                                                                                                                   keep pace with accelerated review in appellate courts). (2)
                                                      challenges.                                                                                                                                                                                                                                                                                                                                                                                                                  Restoration of shortfall (restores General Fund lost during
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2001-03).
Department of Justice     3      General Counsel - General Counsel Attorneys                                                   1       2      137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at        The Department tracks                                                                                       Direct                                                       Varies according to the state              Direct: Many state        For example, the State Auditor examines expenditures and
                                Government Services work with state agencies                                                                  the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we          information through an internal                                                                                                                                          agency, program, or function               agencies and their        programs across state government; from time-to-time, the
                                                    providing oral and written                                                                (Percentage of litigation resolved through   are just now collecting data, is too      system called "Matter                                                                                                                                                    receiving advice from DOJ.                 employees. Indirect:      auditors require advice about the requirements of local,
                                                    advice, representing the                                                                  settlement), 137-7 (Percentage of state      inclusive of the Department's             Management," which provides the                                                                                                                                                                                     Oregonians who are        state, or federal law. By helping the auditor and other
                                                    agency in administrative                                                                  agencies responding that rank the quality    Divisions. We are working with the        data for PM 137-1, 137-2, 137-4.                                                                                                                                                                                    affected by the           agencies conform the agencies' own conduct to the rule of
                                                    hearings and addressing                                                                   of legal services as good to excellent)      Progress Board to alter the PM.;          Data for PM 137-7 is obtained                                                                                                                                                                                       agencies served.          law, and by helping those agencies enforce the policy
                                                    any other legal questions                                                                                                              137-7: Target is 90%, agency is at        through a survey sent annually to                                                                                                                                                                                                             choices made by the Legislative Assembly, DOJ helps
                                                    within the agency.                                                                                                                     94%                                       all state agencies.                                                                                                                                                                                                                           ensure that agencies are held accountable to the public.
                                                    Government Services
                                                    advises agencies that
                                                    deliver services to the
                                                    government, the Section
                                                    also advices the Oregon
                                                    State Police.
Dept. of Public Safety    3       Criminal Justice  This program provides the                             2                    1              259-01                                       1) Students' field training officers      1) Formal basic training feedback                                                                             D                                                          1) Consistency in training enhances        Direct Impact: ~1000      1) This program is statutorily required: ORS 181.640-643,
Standards & Training               Basic Training   basic training for all of                                                                                                              (FTOs) assess officer                     is given through FTO                                                                                                                                                     multi-agency response and insures          basic students/year       181.652(4), 181.657, 181.665(3), 181.700 2) DPSST is
                                                    Oregon's criminal justice                                                                                                              preparedness after completion of          questionnaires. 2) Students rate                                                                                                                                         that officers transferring among           (5-yr. avg.). Indirect    the sole provider of basic criminal justice training.* To
                                                    officers. Included are Basic                                                                                                           basic training. Questionnaires are        courses, instructors and class                                                                                                                                           agencies have been trained to the          impact: All Oregon        carry out its function, it uses full-time staff and hundreds of
                                                    Police, Basic Corrections,                                                                                                             very detailed, allowing DPSST             coordinators. 3) Other evaluation                                                                                                                                        same basic standards.       2)             public safety             part-time instructors who are full-time employees of other
                                                    Basic Parole and Probation                                                                                                             training and curriculum staff to          and feedback is ongoing, through                                                                                                                                         Increased knowledge, skills and            agencies.       All       public safety agencies. 3) Some agencies follow the
                                                    and Basic 911 /Emergency                                                                                                               assess the effectiveness of the           the Board and policy committees,                                                                                                                                         abilities among public safety officers     Oregon public safety      state basic training with additional training tailored to their
                                                    Medical Dispatch courses.                                                                                                              basic program for each discipline.        workgroups, regional training                                                                                                                                            will contribute to an enhanced             officers: Police: 7,900   agency needs.        *Limited authority for regionally
                                                                                                                                                                                           The 2003 average was 4.49, slightly       counsels, and regular constituent                                                                                                                                        reputation for Oregon, safer                Corrections: 4,050;      conducted, DPSST-accredited basic police academies will
                                                                                                                                                                                           over the target of 4.0. 2) Current        contact.                                                                                                                                                                 communities, and a more attractive         P&P: 650; 9-1-1           expire with completion of the new Public Safety Academy.
                                                                                                                                                                                           program weakness is in areas                                                                                                                                                                                       business climate.                          dispatchers: 1,000
                                                                                                                                                                                           where improvement is not expected                                                                                                                                                                                                                             (2000 OLMIS
                                                                                                                                                                                           until implementation of enhanced                                                                                                                                                                                                                              statistics)
                                                                                                                                                                                           training in the new facility.

Dept. of Public Safety    3      Criminal Justice     This program supports                               2                    1              259-03 (2004-05); 259-02 (2005-07            1) A new measure is in place for          1) Regional training effectiveness                                                                            B         1) DPSST is a primary service provider for       Ongoing and specialized training is        Direct impact: 9,285      1) This program is statutorily authorized: ORS
Standards & Training             Regional Training    criminal justice agencies                                                               proposed)                                    2004 to assess the effectiveness of       is assessed formally through                                                                                            specialized courses for many small agencies.     critical for public safety officers.       attendees (3-yr. avg.)    181.640(3), 181.700         2) Ongoing and specialized
                                                      and officers throughout the                                                                                                          criminal justice regional training        course evaluations. 2) Other                                                                                             2) We are an added service provider for         Such training often requires costly         Indirect impact: All     training should meet high standards and be consistent with
                                                      state by providing or                                                                                                                courses. Interim data suggests very       evaluation and feedback is                                                                                              larger agencies with full-time training staff.   equipment and experienced trainers.        Oregon public safety      other statewide training. DPSST coordination and
                                                      coordinating hundreds of                                                                                                             high marks for these programs. 2)         ongoing, through the Board and                                                                                            3) We facilitate and coordinate courses        State-sponsored training helps to          agencies.       All       oversight of courses helps insure consistency and
                                                      regional training courses to                                                                                                         Constituent surveys confirm the           policy committees, workgroups,                                                                                          sponsored by other agencies. 4) We are           make ongoing training accessible to        Oregon public safety      standards. 3) Because DPSST regional coordinators are
                                                      thousands of officers each                                                                                                           demand for additional regional            regional training counsels, and                                                                                         exploring increased partnerships with            small agencies with few resources.         officers: Police: 7,900   located in various parts of the state, they are directly linked
                                                      year. The regional program                                                                                                           training.                                 regular constituent contact.                                                                                            colleges and universities for some parts of                                                  Corrections: 4,050;      to local agencies and can target training to meet specific
                                                      also offers expert analysis                                                                                                                                                                                                                                                                            leadership training.                                                                        P&P: 650; 9-1-1           needs. 4) In addition to conducting and/or coordinating
                                                      and program support to                                                                                                                                                                                                                                                                                                                                                                             dispatchers: 1,000        classes throughout the state, regional training coordinators
                                                      local criminal justice                                                                                                                                                                                                                                                                                                                                                                             (2000 OLMIS               interact with local agencies through regional training
                                                      agencies and participates in                                                                                                                                                                                                                                                                                                                                                                       statistics)               councils and districts.
                                                      local regional training
                                                      councils.
Dept. of Public Safety    3       Criminal Justice    This program ensures that                           2                    1              259-02 (2003-05); 259-04, 259-07 (2005-      1) The current measure tracks             1) In late 2003 we implemented                                                                                D                                                          Increasing professionalism will            Direct impact: 6300       1) This program is statutorily required: ORS 181.630,
Standards & Training              Standards and       public safety professionals                                                             07 proposed)                                 customer satisfaction related to          on-line read-only agency access                                                                                                                                          increase public confidence in the          personnel actions;        181.640, 181.644-650, 181.652-654, 181.665-670,
                                    Certification     meet minimum employment                                                                                                              criminal justice training records.        to training records. Constituents                                                                                                                                        public safety professions,                 2950 certification        703.010-325, 703.990         2) Developing, monitoring and
                                                      standards, entry-level                                                                                                               These records provide proof of            give this new service high marks.                                                                                                                                        contributing to an enhanced                applications (CY          upholding public safety standards are key components of
                                                      medical and fitness                                                                                                                  officers' meeting maintenance             2) The number of professional                                                                                                                                            reputation for Oregon, safer               2003). Indirect           insuring the public trust in its public safety systems.
                                                      standards, and professional                                                                                                          training requirements, qualifications     certifications issued, denied and                                                                                                                                        communities, more attractive               impact: All Oregon        Government grants a high degree of authority to its public
                                                      standards throughout their                                                                                                           for particular levels of certification,   revoked are important program                                                                                                                                            business climate                           public safety             safety providers, and State regulation of public safety
                                                      careers. The program                                                                                                                 as well as being called for when          and workload measures. Data                                                                                                                                                                                         agencies, former or       providers is the norm nationally.        3) 2003 was the first
                                                      oversees revocation and                                                                                                              officers testify in court cases. In       are tracked on an ongoing basis.                                                                                                                                                                                    retired officers.         year that DPSST had a full-time staff person assigned to
                                                      denial of certifications for                                                                                                         2003, 96.6% of responses were at                                                                                                                                                                                                                               Police: 7,900;           potential criminal justice denial/revocation cases. Over
                                                      failure to meet standards or                                                                                                         or above "average." 2) Proposed for                                                                                                                                                                                                                           Corrections: 4,050;       300 cases were worked during the year - more than
                                                      violations of the law, and                                                                                                           2005-07 is a measure to monitor                                                                                                                                                                                                                               P&P: 650; 9-1-1           double the cases in 2002. The number of revocations or
                                                      maintains master records                                                                                                             agency denial/revocation actions                                                                                                                                                                                                                              dispatchers: 1,000;       denials doubled (to 42), as well.
                                                      for officers throughout their                                                                                                        through tracking enforcement                                                                                                                                                                                                                                  Polygraph examiners:
                                                      careers.                                                                                                                             decisions upheld or overturned on                                                                                                                                                                                                                              70.
                                                                                                                                                                                           appeal.

Dept. of Public Safety    3     Debt Service for new This item provides for debt                          2                    1              N/A                                          N/A                                       N/A                                    X                                 Debt type: COPs Debt                                                                            When complete, the new academy             Entire constituent
Standards & Training               Public Safety     service payments                                                                                                                                                                                                                                         amount: $77.5 million in five                                                                   will directly support the agency's         base will impacted by
                                     Academy         associated with design and                                                                                                                                                                                                                               sales (including 10/04 and                                                                      mandated and authorized missions           training
                                                     construction of the new                                                                                                                                                                                                                                  5/05 projected sales)                                                                                                                      improvements
                                                     Public Safety Academy                                                                                                                                                                                                                                    Duration: from 10 to 26 years                                                                                                              funded by new
                                                                                                                                                                                                                                                                                                                                                                                                                                                         Academy

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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DRAFT
                                                                                                       Governor's Principle                                                                                                                                                        Mandate Category
                                                                                                                                                                                                                                                                          1           2       3                                              Services
                                                         Program/Function (50           A     B         C                     E         F                                                          Performance Measure(s)                                                 Debt     Federal Federal 4 State                                  Direct/Indir
Agency                   Comm       Program Title          WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                               Outcome                  Evidence of Return/Outcomes         Service     Law    Option  Const   Mandated Legal Reference            ect                     Service Provider                         Costs vs. Benefits (ROI)           # Citizens Affected                               Comments
Dept. of Public Safety     3    Fire Service Training This program supports                                2                    1              259-04 (2004-05); 259-03 (2005-07             1) A new measure is in place for       1) Fire service training                                   X           A few specific fire service           B       1) DPSST is a primary service provider for       1) Ongoing and specialized training     Direct impact: 2,740      1) This program is statutorily authorized: ORS 181.640,
Standards & Training               and Certification  Oregon's 11,000 career and                                                               proposed)                                     2004 to assess the effectiveness of    effectiveness is assessed formally                                     courses are federally funded                  specialized courses for many small agencies.     often requires costly equipment and     course attendees (3-      181.662.           2) DPSST regional fire training
                                                      volunteer fire fighters by                                                                                                             fire service regional training         through course evaluations. 2)                                                                                       2) We are an added service provider for          experienced trainers. 2) State-         yr. avg.); 4550           coordinators are located in various parts of the state and
                                                      providing training and                                                                                                                 courses. Interim data suggests very    Other evaluation and feedback is                                                                                     larger agencies with full-time training staff.   sponsored training helps to make        certifications; 195       can target training to meet specific local agency needs. 2)
                                                      expertise to fire service                                                                                                              high marks for these programs. 2)      ongoing, through the Board and                                                                                         3) We facilitate and coordinate courses        ongoing training accessible to small    instructors; 3400         In addition to conducting and/or coordinating classes,
                                                      agencies in communities                                                                                                                Constituent surveys confirm the        policy committees, workgroups,                                                                                       sponsored by other agencies.                     agencies staffed primarily by           personnel actions;        regional fire training coordinators participate in local
                                                      throughout the state, and by                                                                                                           demand for additional fire service     regional training counsels, and                                                                                                                                       volunteer fire fighters and with        340 department            regional training councils and districts. 3) DPSST is the
                                                      developing and overseeing                                                                                                              training.                              regular constituent contact.                                                                                                                                          limited training resources. 3)          accreditations. (CY       Oregon liaison for the United States Fire Administration
                                                      Oregon's fire service                                                                                                                                                                                                                                                                                                                               Oregon's voluntary certification        2003) Indirect            and the National Fire Academy. 4) DPSST has overseen
                                                      certification program.                                                                                                                                                                                                                                                                                                                              offers communities the ability to       Impact: 11,600 fire       the transition of Oregon's fire service from a state-specific
                                                      Oregon has adopted over                                                                                                                                                                                                                                                                                                                             validate and verify firefighter         service personnel         standard training and certification standard to a national
                                                      50 national fire certification                                                                                                                                                                                                                                                                                                                      competence, providing                   (2000 OLMIS               (NFPA) set of standards. This transition aligns Oregon
                                                      standards.                                                                                                                                                                                                                                                                                                                                          documentation that the firefighter      statistics).              with the national norm and ensures that fire service
                                                                                                                                                                                                                                                                                                                                                                                                          has demonstrated a high level of                                  personnel are recognized at the national level.
                                                                                                                                                                                                                                                                                                                                                                                                          proficiency, meeting standards
                                                                                                                                                                                                                                                                                                                                                                                                          established through national
                                                                                                                                                                                                                                                                                                                                                                                                          consensus.

Dept. of Public Safety    3     Package 103- Public This item provides funding                             2                    1              none                                          It is anticipated that performance                                                                                                                  B       We anticipate that facility operations will be   When complete, the new academy          Direct impact: Police:
Standards & Training              Safety Academy      required for start-up and                                                                                                              measures related to facility                                                                                                                                provided through a combination of direct         will directly support the agency's      7,900; Corrections:
                                Start-up & Operations operations of the new                                                                                                                  operations will be developed after                                                                                                                          (staff) and indirect (contract) service          mandated and authorized missions        4,050; P&P: 650; 9-1-
                                                      Public Safety Academy.                                                                                                                 the new Academy opens                                                                                                                                                                                                                                1 dispatchers: 1,000;
                                                      Positions are phased in as                                                                                                                                                                                                                                                                                                                                                                  Fire service: 11,600
                                                      required during the                                                                                                                                                                                                                                                                                                                                                                         (2000 OLMIS
                                                      biennium, based on                                                                                                                                                                                                                                                                                                                                                                          statistics). Indirect
                                                      construction and occupancy                                                                                                                                                                                                                                                                                                                                                                  impact: All Oregon
                                                      schedules.                                                                                                                                                                                                                                                                                                                                                                                  public safety
                                                                                                                                                                                                                                                                                                                                                                                                                                                  agencies; Average
                                                                                                                                                                                                                                                                                                                                                                                                                                                  private security
                                                                                                                                                                                                                                                                                                                                                                                                                                                  employee base:
                                                                                                                                                                                                                                                                                                                                                                                                                                                  7,800 (2000 OLMIS
                                                                                                                                                                                                                                                                                                                                                                                                                                                  statistics); nearly 500
                                                                                                                                                                                                                                                                                                                                                                                                                                                  firms with private
                                                                                                                                                                                                                                                                                                                                                                                                                                                  security staff.

Dept. of Public Safety    3          Agency            This program provides the                           2                    1              259-08 (2005-07 proposed)                     This new performance measure will      DPSST currently solicits                                                                                     B       DPSST, Department of Administrative              These support services are required     Direct impact: All
Standards & Training               Administration      funding for the Director's                                                                                                            track the quality of service DPSST     customer service feedback with a                                                                                     Services, contracted vendors                     to allow agency to fulfill statutory    DPSST full- and part-
(DPSST)                                                Office, Business Services,                                                                                                            provides to its constituents,          variety of survey instruments and                                                                                                                                     mission                                 time staff and
                                                       Human Resources and                                                                                                                   particularly focusing on four areas    other tools. This measure will                                                                                                                                                                                students       Indirect
                                                       Information Services.                                                                                                                 of customer service identified for     allow for consistency in                                                                                                                                                                                      impact: all the
                                                       These units provide the                                                                                                               statewide monitoring by the Oregon     measurement across all program                                                                                                                                                                                individuals and
                                                       oversight and support that                                                                                                            Progress Board                         units.                                                                                                                                                                                                        entities that rely on
                                                       make it possible to carry out                                                                                                                                                                                                                                                                                                                                                              DPSST for services
                                                       the agency's public safety
                                                       training and
                                                       standards/certification
                                                       functions.
Dept. of Public Safety    3      Package 104- 16-      This item provides funding                          2                    1              259-01                                        Officer preparedness after             1) Formal basic training feedback                                                                            D                                                        This Policy Package will directly       Direct impact: Police:    1) The program increase is legislatively directed. 2)
Standards & Training             week Basic Police     required to increase                                                                                                                  completion of basic training is        is given through FTO                                                                                                                                                  support the legislatively directed      7,900 officers (2000      DPSST is the sole provider of criminal justice basic training
(DPSST)                               Course           Oregon's Basic Police                                                                                                                 assessed by their field training       questionnaires. 2) Students rate                                                                                                                                      60% increase to the mandated            OLMIS statistics).        in Oregon. To carry out its function, it utilizes full-time staff
                                                       Course from 10 to 16                                                                                                                  officer (FTO). Questionnaires are      courses, instructors and class                                                                                                                                        basic police course and the             Indirect impact: All      and hundreds of part-time instructors who are full-time
                                                       weeks. It includes                                                                                                                    very detailed, allowing DPSST          coordinators. 3) Other evaluation                                                                                                                                     important transition to a hands-on,     Oregon public safety      employees of other public safety agencies. 3) Additional
                                                       increased staffing,                                                                                                                   training and curriculum staff to       and feedback is ongoing, through                                                                                                                                      scenario-based learning model for       agencies;                 full- and part-time staff are required to develop and
                                                       technology, services and                                                                                                              assess the effectiveness of the        the Board and policy committees,                                                                                                                                      basic police training.                                            maintain scenarios, serve as instructors, safety observers,
                                                       supplies to accommodate                                                                                                               basic program for each discipline.     workgroups, regional training                                                                                                                                                                                                           and role-players. These additional staff help insure
                                                       the increase and the                                                                                                                  The 2003 average was 4.49, slightly    counsels, and regular constituent                                                                                                                                                                                                       objectivity in testing and continuity of scenarios. A
                                                       transition to scenario-based                                                                                                          over the current target of 4.0.        contact.                                                                                                                                                                                                                                significant increase in numbers of instructors and safety
                                                       training at Oregon's new                                                                                                              DPSST will increase the target after                                                                                                                                                                                                                                           observers is needed to reduce risk of injury to staff and
                                                       Public Safety Academy                                                                                                                 increased training is implemented in                                                                                                                                                                                                                                           students while maximizing use of the scenario venues. 4)
                                                       when it is completed in mid-                                                                                                          the new Academy.                                                                                                                                                                                                                                                               The technology component of this package is essential for
                                                       2006.                                                                                                                                                                                                                                                                                                                                                                                                                classroom, venue, and dormitory scheduling and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            management, and for managing and scheduling the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            increased number of part-time instructor resources.

Dept. of Public Safety    3        Public Safety       This program provides for                                                1              none                                          N/A                                    N/A                                                                                                          D                                                        The long-term benefit to the state      Direct Impact:
Standards & Training               Memorial Fund       specific benefits for the                                                                                                                                                                                                                                                                                                                          from this program is in its public      Current direct
(DPSST)                                                spouses and dependents of                                                                                                                                                                                                                                                                                                                          acknowledgement of the gratitude of     beneficiaries are the
                                                       Oregon public safety                                                                                                                                                                                                                                                                                                                               Oregon's citizens to their public       families of 15
                                                       officers killed or                                                                                                                                                                                                                                                                                                                                 safety providers who have lost their    officers killed or
                                                       permanently totally disabled                                                                                                                                                                                                                                                                                                                       lives while protecting them.            disabled in the line of
                                                       in the line of duty, and for                                                                                                                                                                                                                                                                                                                                                               duty. Indirect Impact:
                                                       the officers who have been                                                                                                                                                                                                                                                                                                                                                                 Police: 7,900;
                                                       permanently totally disabled                                                                                                                                                                                                                                                                                                                                                               Corrections: 4,050;
                                                       in the line of duty                                                                                                                                                                                                                                                                                                                                                                        P&P: 650; Fire
                                                                                                                                                                                                                                                                                                                                                                                                                                                  service: 11,600 (2000
                                                                                                                                                                                                                                                                                                                                                                                                                                                  OLMIS statistics)

Energy                    4         Public Safety      Emergency Preparedness                                                   1              33000 - 4                                     Federal evaluators identify no         Swift and appropriate response                                                                             Both      ODOE/County Emergency Personnel                  Value of safety of citizens, protection 25,000/82,000             ORS Chapter 469.611
                                                                                                                                                                                             "deficiencies" - 67                    by state and local emergency                                                                                                                                          of agriculture and economy vs
                                                                                                                                                                                                                                    responders.                                                                                                                                                           program costs
Energy                    4         Public Safety      Radioactive Waste                                                        1              Mission                                       Number of local emergency              Meets Western Governor's                                                                                   Both      ODOE/DHS, Radiation Protection/OSU               Value of environmental protection       3.5 million/3.5 million   ORS Chapter 469.603
                                                       Transport                                                                                                                             responders trained and quality of      Association Policy Resolution 03-                                                                                    Radiological Safety                              and safety of citizens vs program
                                                                                                                                                                                             training to ensure Oregonians are      08 for safe and uneventful                                                                                                                                            costs
                                                                                                                                                                                             safe from nuclear contamination-       transport of radioactive waste
                                                                                                                                                                                             Mission                                through Oregon.
Energy                    4         Public Safety      Hanford Nuclear Waste                                                    1              Mission                                       Tri-Party Agreement cleanup            No measurable impact on                                    X              CERCLA 107(d) revised by PL      Both      ODOE/County Emergency Personnel               Value of environmental protection of       1 million/3.5 million     ORS Chapter 469.566-587. Also involved with oversight of
                                                       Cleanup                                                                                                                               milestones met-Mission                 Columbia River from Hanford                                               99-499                                                                                   Columbia River from radioactive                                      cleanup of former uranium mines in Lake County.
                                                                                                                                                                                                                                    contaminants.                                                                                                                                                      and/or chemical contamination,
                                                                                                                                                                                                                                                                                                                                                                                                       safety of citizens and economy vs
                                                                                                                                                                                                                                                                                                                                                                                                       program costs
Energy                    4         Public Safety      Trojan Nuclear Plant                                                     1              33000 - 4                                     Final transition to spent fuel storage No safety incidents.                                                                                       Direct                                                  Value of environmental protection          10,000/50,000             ORS Chapter 469.501
                                                       Decommissioning                                                                                                                       only activity                                                                                                                                                                                             and safety of citizens until spent fuel
                                                                                                                                                                                                                                                                                                                                                                                                       is sent to permanent repository vs
                                                                                                                                                                                                                                                                                                                                                                                                       program costs
Governor's Office         6       Arrest & Return      Provide criminal extradition                                             1       2      121-01 No. of extradition returns completed   Experience for the period of July 1,   Oregon is one of approximately                                                                             Both      Extradition returns are accomplished by using The Arrest & Return Program funds          The services
                                                       services to all law                                                                     121-02 Percent of times shuttle transport     2003 to March 31, 2004:                10 states which funds extraditions                                                                                   a combination of state and local government the return of fugitives who have             provided have a
                                                       enforcement agencies in                                                                 used                                          121-01 1,013                           as a statewide network. In the                                                                                       agencies and private companies.               committed crimes against the State         direct impact to the
                                                       Oregon                                                                                  121-03 No. of nonshuttle returns via US       121-02 92%                             remaining states the funding is                                                                                                                                    of Oregon and its citizens. It is the      criminal justice
                                                                                                                                               Marshal                                       121-03 36                              provided by the requesting county                                                                                                                                  State of Oregon’s obligation to bring      system of the State of
                                                                                                                                               121-04 No. of nonshuttle returns other than   121-04 43                              or is a combination of state and                                                                                                                                   justice to its law abiding citizens and    Oregon and an
                                                                                                                                               by US Marshal                                 121-05 $111.98                         county funds.                                                                                                                                                      to enforce the laws.                       indirect impact on the
                                                                                                                                               121-05 Average cost per extradition return    121-06 44.6%                                                                                                                                                                                                                                         citizenry of the State
                                                                                                                                               121-06 Percent of formal renditions                                                                                                                                                                                                                                                                of Oregon.
                                                                                                                                               processed within 7 days




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                                                                                                      Governor's Principle                                                                                                                                                       Mandate Category
                                                                                                                                                                                                                                                                        1           2       3                                                Services
                                                         Program/Function (50          A     B         C                     E         F                                                      Performance Measure(s)                                                    Debt     Federal Federal 4 State                                   Direct/Indir
Agency                 Comm      Program Title             WORDS OR LESS)             Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                           Outcome                    Evidence of Return/Outcomes         Service     Law    Option  Const   Mandated Legal Reference                 ect                Service Provider                       Costs vs. Benefits (ROI)         # Citizens Affected                                 Comments
OLCC                     6                            Compliance Activities -                             2                    1              845-1 Number of contacts with licensees or 845-1: 37.7, measures the                The program goals are being                                       X    Article I, Section 39 of the          Direct -  OLCC Compliance staff                        $7.7 million annually, including all  All Oregonians'            The Commission administers The Liquor Control Act (ORS
                                                      Program investigates,                                                                   their employees per OLCC Inspector         opportunity for OLCC Inspectors to       accomplished through high-                                             Oregon Constitution.              OLCC staff                                                 administrative office and field officesafety and                 chapter 471, 473 and 474) that regulates the sale and
                                                      monitors, and inspects                                                                  FTE/month.       845-2 Percent of          provide both direct and indirect         visibility liquor law enforcement,                                                                           enforce                                                personnel. Includes the allocated     community livability       consumption of alcoholic beverages. Oregonians and
                                                      licensed businesses for                                                                 licensees who refuse to sell alcohol to    education regarding the                  which generates voluntary                                                                                      and                                                  costs for Support services activities are protected by           tourists to Oregon who consume beer, wine, or distilled
                                                      liquor law compliance.                                                                  minor decoys.                              repsonsibility of licensees for the      compliance by liquor licensees                                                                               monitor                                                including accounting, IT, human       OLCC's Regulatory          spirits by the drink are impacted by the number, location,
                                                      Includes related support                                                                                                           legal sale of alcohol in Oregon.         and liquor agents.                                                                                       compliance                                                 resources, motor pool and supply      Program's assuring         and liquor law compliance of licensed establishments.
                                                      services activities.                                                                                                                             845-2: 73.1%,                                                                                                                            with all                                              center, etc. OLCC compliance staff    licensees comply with      Communities and neighbors are affected by having only
                                                                                                                                                                                         measures the compliance of OLCC                                                                                                                       alcohol                                                are specifically dedicated to the     liquor laws. City          qualified business people receive and keep liquor licenses.
                                                                                                                                                                                         licensees with laws prohibiting the                                                                                                                   related                                                protection of public safety as it     revenues are also          City and counties' law enforcement workloads are affected
                                                                                                                                                                                         sale of alcohol to minors.                                                                                                                           statutes                                                relates to liquor law enforcement.    directly impacted by       by OLCC's staffing and effectiveness. The alcoholic
                                                                                                                                                                                                                                                                                                                                            and rules.                                                State, County and local law           the income they            beverage industry is protected by assuring licenses are
                                                                                                                                                                                                                                                                                                                                             Staff are                                                enforcement agencies do not have      receive from their         issued only to qualified individuals. Keeping alcohol from
                                                                                                                                                                                                                                                                                                                                           responsible                                                the time or resources to target       local licensing fee.       underage children and stopping visibly intoxicated persons
                                                                                                                                                                                                                                                                                                                                                   for                                                alcohol law enforcement. OLCC         Over 3,000                 from being served preserves public safety by reducing
                                                                                                                                                                                                                                                                                                                                              insuring                                                compliance activities directly affect applicants are             drunk driving, alcohol-related accidents and other
                                                                                                                                                                                                                                                                                                                                            the safety                                                the livability of Oregonian's         investigated each          associated problems. All business people and their
                                                                                                                                                                                                                                                                                                                                                of the                                                neighborhoods, streets and viability  year by OLCC staff.        employees who produce, distribute, or sell alcoholic
                                                                                                                                                                                                                                                                                                                                              public is                                               and safety ofcommercial               Enforcement staff          beverages, are financially affected by the Regulatory
                                                                                                                                                                                                                                                                                                                                                  not                                                 establishments.                       initiate over 2,000        Program's activities. OLCC has proposed policy option
                                                                                                                                                                                                                                                                                                                                            adversely                                                                                       investigations of          packages in the 2005-07 biennium that would add
                                                                                                                                                                                                                                                                                                                                           effected by                                                                                      liquor law violations a    additional investigative and support staff to reduce the
                                                                                                                                                                                                                                                                                                                                              the sale                                                                                      year and adjudicate        length of time required to investigate and approve licenses.
                                                                                                                                                                                                                                                                                                                                                 and                                                                                        over 300-400 hearing
                                                                                                                                                                                                                                                                                                                                           consumptio                                                                                       requests. Appropriate
                                                                                                                                                                                                                                                                                                                                                 n of                                                                                       enforcement of liquor
                                                                                                                                                                                                                                                                                                                                             alcoholic                                                                                      law compliance
                                                                                                                                                                                                                                                                                                                                           beverages.                                                                                       ensures that the
                                                                                                                                                                                                                                                                                                                                           Assist local                                                                                     economic benefits of
                                                                                                                                                                                                                                                                                                                                                  law                                                                                       the control state
                                                                                                                                                                                                                                                                                                                                           enforceme                                                                                        system are not
                                                                                                                                                                                                                                                                                                                                                nt and                                                                                      reduced by problems
                                                                                                                                                                                                                                                                                                                                                 state                                                                                      affecting public
                                                                                                                                                                                                                                                                                                                                              police in                                                                                     safety. OLCC
OLCC                    6                             Licensing Activities - Issues                       2                    1                                                                                                  Service Permit Applications                                         X     Article I, Section 39 of the       Direct -  OLCC staff and Server Education providers.   $1.8 million annually. Includes the   All Oregonians'            The Commission administers The Liquor Control Act (ORS
                                                      and renews liquor licenses                                                                                                                                                  Received: +6.76% increase in 5                                            Oregon Constitution.           OLCC staff                                                 allocated costs for support services safety and                  chapter 471, 473 and 474) that regulates the sale and
                                                      to businesses, issues                                                                                                                                                       years. Service Permits Issued:                                                                              process                                                 activities including accounting, IT,  community livability       consumption of alcoholic beverages. Oregonians and
                                                      special events licenses for                                                                                                                                                 +11.74 increase in 5 years. Total                                                                         and issue                                                 human resources, motor pool and       are protected by           tourists to Oregon who consume beer, wine, or distilled
                                                      one time events, server                                                                                                                                                     Active Service Permits Currently                                                                            all liquor                                              supply center, etc. .OLCC staff       OLCC's Regulatory          spirits by the drink are impacted by the number, location,
                                                      permits and monitors server                                                                                                                                                 103,280. Interpretation:                                                                                   licenses,                                                insure that only qualified applicants Program's assuring         and liquor law compliance of licensed establishments.
                                                      education providers for                                                                                                                                                     Education efforts increasing to                                                                              special                                                receive licenses and permits. This    licensees comply with      Communities and neighbors are affected by having only
                                                      compliance with OLCC                                                                                                                                                        meet demand. Average # of                                                                                     events                                                process promotes the responsible      liquor laws. City          qualified business people receive and keep liquor licenses.
                                                      rules and policies.                                                                                                                                                         Licensees per Inspector:                                                                                    licenses                                                and legal sale and consumption of     revenues are also          City and counties' law enforcement workloads are affected
                                                                                                                                                                                                                                  +12.66% increase in 5 years.                                                                             and server                                                 alcoholic beverages in Oregon while directly impacted by         by OLCC's staffing and effectiveness. The alcoholic
                                                                                                                                                                                                                                  Number of Licensees in State:                                                                             permits in                                                encouraging continued economic        the income they            beverage industry is protected by assuring licenses are
                                                                                                                                                                                                                                  +13.1% increase in 5 years.                                                                                the state.                                               growth in the hospitality industry.   receive from their         issued only to qualified individuals. Keeping alcohol from
                                                                                                                                                                                                                                  Number of Licensee Premises                                                                               Staff also                                                                                      local licensing fee.       underage children and stopping visibly intoxicated persons
                                                                                                                                                                                                                                  Visits by Inspector: -17%                                                                                    monitor                                                                                      Over 3,000                 from being served preserves public safety by reducing
                                                                                                                                                                                                                                  decrease in last year. Number of                                                                               and                                                                                        applicants are             drunk driving, alcohol-related accidents and other
                                                                                                                                                                                                                                  License Investigations: -7.96%                                                                              evaluate                                                                                      investigated each          associated problems. All business people and their
                                                                                                                                                                                                                                  decrease in last 5 years.                                                                                the private                                                                                      year by OLCC staff.        employees who produce, distribute, or sell alcoholic
                                                                                                                                                                                                                                  Interpretation: Increased number                                                                              server                                                                                      Enforcement staff          beverages, are financially affected by the Regulatory
                                                                                                                                                                                                                                  of licensees with decreased                                                                               education                                                                                       initiate over 2,000        Program's activities. OLCC has proposed policy option
                                                                                                                                                                                                                                  number of investigators due to                                                                             providers                                                                                      investigations of          packages in the 2005-07 biennium that would add
                                                                                                                                                                                                                                  budget reductions; understaffed.                                                                          to ensure                                                                                       liquor law violations a    additional investigation and support staff to reduce the
                                                                                                                                                                                                                                                                                                                                           compliance                                                                                       year and adjudicate        length of time required to investigate and approve licenses.
                                                                                                                                                                                                                                                                                                                                                  with                                                                                      over 300-400 hearing
                                                                                                                                                                                                                                                                                                                                           curriculum,                                                                                      requests. Appropriate
                                                                                                                                                                                                                                                                                                                                               policies                                                                                     enforcement of liquor
                                                                                                                                                                                                                                                                                                                                                 and                                                                                        law compliance
                                                                                                                                                                                                                                                                                                                                           procedures                                                                                       insures that the
                                                                                                                                                                                                                                                                                                                                            . Indirect -                                                                                    economic benefits of
                                                                                                                                                                                                                                                                                                                                                private                                                                                     the control state
                                                                                                                                                                                                                                                                                                                                                sector                                                                                      system are not
                                                                                                                                                                                                                                                                                                                                                Server                                                                                      reduced by problems
                                                                                                                                                                                                                                                                                                                                            Education                                                                                       affecting public safety.
                                                                                                                                                                                                                                                                                                                                             providers
Oregon Board of         7         Enforcement                                                                                  1              113-02 - Percent of complaint                   Target = 95%; 2003 results = 100%. Customer service survey/licnesee                                                                                   D
Investigators                                                                                                                                 investigations initiated within seven working                                      data records
                                                                                                                                              days of receipt of all required
                                                                                                                                              documentation.
Oregon Board of         7           Licensing                                                                                  1              113-01 - Percent of licenses issued to          Target = 95%; 2003 results = 91%.   Tracking spreadsheet and                                                                                      D                                                     100% of the costs of operations are       715 licensees, plus    The mission of the Board of Investigators is to protect the
Investigators                                                                                                                                 qualified applicants within 3 working days                                          database                                                                                                                                                            paid by the licensees, with no            the members of the     public welfare by ensuring that only qualified persons are
                                                                                                                                              of receipt of all required documentation.                                                                                                                                                                                                               General Funds required to support         public who use their   licensed as investigators and that appropriate standards of
                                                                                                                                                                                                                                                                                                                                                                                                      the program. Costs are on-going.          services.              competency and practice are established and enforced.
                                                                                                                                                                                                                                                                                                                                                                                                      The benefits are long-term
                                                                                                                                                                                                                                                                                                                                                                                                      protection for the public, plus certain
                                                                                                                                                                                                                                                                                                                                                                                                      privileges and increased
                                                                                                                                                                                                                                                                                                                                                                                                      professionalism for licensees.
Oregon Board of         7           Licensing                                                                                  1              113-03 - Percent of applicants for initial      Target = 100%; 2003 results =       Tracking spreadsheet and                                                                                      D                                                                                                                      The principle of protecting Oregon consumers is best
Investigators                                                                                                                                 licensure given supervised examinations.        100%                                database                                                                                                                                                                                                                             achieved by an objective regulatory entity that is
                                                                                                                                                                                                                                                                                                                                                                                                                                                                       accountable to the public.
Oregon Department of    4      Animal Health and      Bioterrorism Coordinator -                                               1       2                                                      Supports the Agency Mission to      Statewide integrated emergency                                                                             Direct    This position is an internal position to       On-going cost to assure statewide         All Oregonians are     This position will provide overall preparation and
Agriculture                          Livestock        Policy Package 205. This                                                                                                                Ensure Food Safety and Consumer response system.                                                                                                         coordinate emergency response activities for   emergency response coordination.          impacted indirectly.   cooridination for any emergency response activity.
                               Identification/Plant   position supports the                                                                                                                   Protection, to Protect Agricultural                                                                                                                      ODA with statewide efforts.
                              Division/ Food Safety   coordination of the agencies                                                                                                            Natural Resources and to Promote
                                      Division        emergency prepardness                                                                                                                   Economic development in the
                                                      and bio-terrorism                                                                                                                       Agricultural Industry; OBM-67, 69
                                                      coordination. ODA is a first
                                                      responder in the case of an
                                                      animal disease outbreak.

Oregon Department of    5      Board of Maritime      Promotes public safety by                                                1
Transportation                       Pilots           assuring only well-qualified
                                                      licensed persons pilot
                                                      vessels entering and
                                                      leaving Oregon's ports;
                                                      conducts pilot selection and
                                                      training; investigates
                                                      incidents involving licensed
                                                      pilots; sets criteria for
                                                      issuing new and renewal
                                                      licenses; regulates the
                                                      amounts that pilots can
                                                      charge for services; and
                                                      publishes tariffs.




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                                                                                                      Governor's Principle                                                                                                                                                              Mandate Category
                                                                                                                                                                                                                                                                               1           2       3                                                Services
                                                      Program/Function (50             A     B         C                     E         F                                                         Performance Measure(s)                                                        Debt     Federal Federal 4 State                                    Direct/Indir
Agency                 Comm      Program Title          WORDS OR LESS)                Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                           Outcome                        Evidence of Return/Outcomes            Service     Law    Option  Const     Mandated Legal Reference            ect                      Service Provider         Costs vs. Benefits (ROI)           # Citizens Affected                               Comments
Oregon Department of     5    Business Regulations Licenses vehicle-related                               2                    1                                                                                                                                                                                                                      Direct                                       Ensures compliance with state laws,     DMV licenses 4,200
Transportation                 - Driver and Motor  businesses such as vehicle                                                                                                                                                                                                                                                                                                                      rules and regulations regarding the     vehicle related
                                Vehicle Services   dealers and wreckers;                                                                                                                                                                                                                                                                                                                           licensing of vehicle related            businesses which
                                                   cancels and restores                                                                                                                                                                                                                                                                                                                            businesses designed to set a            directly or indirectly
                                                   licenses; investigates                                                                                                                                                                                                                                                                                                                          standard of business behavior for       impacts all 3.5 million
                                                   complaints or violations;                                                                                                                                                                                                                                                                                                                       dealers. This increases public          Oregon residents.
                                                   applies sanctions and                                                                                                                                                                                                                                                                                                                           confidence in vehicle-related
                                                   penalties; issues dealer and                                                                                                                                                                                                                                                                                                                    businesses while protecting
                                                   transporter vehicle license                                                                                                                                                                                                                                                                                                                     consumers from financial harm.
                                                   plates.

Oregon Department of    5      Commercial Motor      Performs commercial                                                       1               Legislatively-Approved Measure 730-06:       Truck at-fault accidents with a           Reduce truck-at-fault accidents.                                                                                Both        MCTD staff, OSP                  Ensures compliance with state and       Directly impacts all 3    Green Light weigh station preclearance program funds of
Transportation                   Carrier Safety      motor vehicle, driver, and                                                               Large Truck At-Fault Accidents. Also,         fatality, injury, or disabling damage     Increase the number of drivers                                                                                                                               federal laws and rules regarding the    million licensed          $800,000 in this category in ARB are included in the truck
                                                     cargo safety inspections;                                                                Agency Measure: Safety inspections that       that required a vehicle to be towed       placed out of service for a critical                                                                                                                         mechanical condition of trucks,         Oregon drivers and        size and weight enforcement category on this worksheet.
                                                     enforces rules for transport                                                             discover truck drivers with critical safety   from the scene declined from 582          safety violation. 383 drivers were                                                                                                                           qualifications of truck drivers,        the millions of other     Required by ORS Chapter 825.
                                                     of hazardous materials;                                                                  violations.                                   total in 1998 to 526 in 2002 (Agency      placed out of service in the first                                                                                                                           securement of cargo, and proper         drivers who travel in
                                                     facilitates participation in a                                                                                                         Goal = reduce to average of 33 per        quarter of 2004. There were an                                                                                                                               shipping of hazardous cargo.            Oregon. Also directly
                                                     grant program to reduce the                                                                                                            month). From March 2002 through           average of 51 truck at fault                                                                                                                                 Ensures safety enforcement              impacts the
                                                     number/severity of                                                                                                                     March 2004, an average of 333             accidents each month in the first                                                                                                                            assistance from Oregon State            approximately 25,000
                                                     commercial motor vehicle                                                                                                               truck drivers were placed out of          quarter of 2004.                                                                                                                                             Police, city police, county sheriffs,   trucking companies
                                                     accidents; conducts                                                                                                                    service for a critical safety violation                                                                                                                                                                and county weighmasters working         registered to operate
                                                     trucking safety compliance                                                                                                             (Agency Goal = 397 per month).                                                                                                                                                                         under the federal Motor Carrier         more than 300,000
                                                     reviews; trains and certifies                                                                                                                                                                                                                                                                                                                 Safety Assistance Program.              trucks in Oregon.
                                                     state safety inspectors; and                                                                                                                                                                                                                                                                                                                  Contributes to Oregon Benchmark         Indirectly impacts the
                                                     assists law enforcement                                                                                                                                                                                                                                                                                                                       #45: Reducing Premature Death.          entire 3.3 million+
                                                     agencies with truck crash                                                                                                                                                                                                                                                                                                                     Also contributes to ODOT Goal #1:       citizens of Oregon.
                                                     investigations.                                                                                                                                                                                                                                                                                                                               Improve Travel Safety in Oregon, as
                                                                                                                                                                                                                                                                                                                                                                                                   well as other ODOT high-level goals:
                                                                                                                                                                                                                                                                                                                                                                                                   Move People and Goods Efficiently
                                                                                                                                                                                                                                                                                                                                                                                                   and Improve the Economy and
                                                                                                                                                                                                                                                                                                                                                                                                   Livability.

Oregon Department of    5        Driver Safety:      Issues, renews, and                                                       1              Safe Drivers (730-03), Customer               730-03: In 2003, 62.9% of licensed                                                            X                       For Commercial Driver               Direct                                       Ensures compliance with state and       Directly impacts all
Transportation                 License, Permits,     replaces commercial and                                                                  Satisfaction (730-21), DMV Customer           drivers were "Safe Drivers". Driver                                                                                   Licenses only (USA Patriot Act                                                   federal laws, rules and regulations     2.7 million Oregon
                                  Control and        non-commercial licenses;                                                                 Services (730-22)                             Licensing and Control results in                                                                                      and Federal Motor Carrier                                                        regarding licensing and testing of      drivers and all other
                               Sanctions - Driver    issues learner, student,                                                                                                               better trained, safer drivers,                                                                                        Safety Improvement Act).                                                         Oregon's drivers for traffic safety     drivers who travel in
                               and Motor Vehicle     emergency, and                                                                                                                         removes dangerous drivers from                                                                                                                                                                         purposes. Contributes to Oregon         Oregon and indirectly
                                    Services         hardship/probationary                                                                                                                  the road and contributes toward                                                                                                                                                                        Benchmark #45: Reducing                 impacts all Oregon
                                                     permits; conducts other                                                                                                                OBM #45 and DMV's mission. The                                                                                                                                                                         Premature Death. Also contributes       citizens.
                                                     agency tests and collects                                                                                                              Safe Driver Measure is the                                                                                                                                                                             to ODOT Goal #1: Improve Travel
                                                     voter registration cards;                                                                                                              percentage of licensed drivers who                                                                                                                                                                     Safety in Oregon.
                                                     implements driver                                                                                                                      had no accidents, convictions and
                                                     improvement, convictions                                                                                                               DUII-related suspensions in the last
                                                     entry, suspensions,                                                                                                                    3 years. 730-21: 84.1% of DMV
                                                     revocations, cancellations,                                                                                                            field office customers rated service
                                                     re-examinations, medical                                                                                                               satisfaction as excellent or good in
                                                     monitoring, reinstatements,                                                                                                            2003. Delivery of quality customer
                                                     and rescinds; and manages                                                                                                              service in the handling of driver
                                                     the interface with national                                                                                                            licensing transactions is reflected by
                                                     driver databases.                                                                                                                      high customer satisfaction ratings.
                                                                                                                                                                                            Each month, 400 randomly-
                                                                                                                                                                                            selected field office customers
                                                                                                                                                                                            receive a survey form by mail. 730-
                                                                                                                                                                                            22: DMV Field office wait times
                                                                                                                                                                                            averaged 13.6 minutes and phone
                                                                                                                                                                                            wait times averaged 64.0 seconds
                                                                                                                                                                                            in 2003. Efficient handling of driver
                                                                                                                                                                                            licensing transactions contributes to
                                                                                                                                                                                            low wait times in field office and
                                                                                                                                                                                            supports DMV's mission and
                                                                                                                                                                                            customer service goals. DMV field
                                                                                                                                                                                            office wait times are calculated
                                                                                                                                                                                            using automated wait time systems.
                                                                                                                                                                                             Phone queue times, calculated
                                                                                                                                                                                            automatically by the phone system,
Oregon Department of    5           Governor         Provides assistance to                                                    1                                                            Percent of public satisfied with       Percent of public satisfied with                       X                                                           Direct                                                                               All road users            These are the oversight and program specific citizen
Transportation                  Committee, K-12      driving under the influence,                                                                                                           transportation safety the actual rate transportation safety.                                                                                                                                                                                                             committees that help set the overall performance,
                               education supplies,   motorcycle safety, and                                                                                                                 for 2002 71% and the target for                                                                                                                                                                                                                                          program, and goals for the safety initiatives. ORS 802.300
                                   and citizen       transportation committees;                                                                                                             2005 is 74%                                                                                                                                                                                                                                                              - 345, ORS 802.060 - 070. 23 USC Sections 154-164 and
                                  involvement        facilitates citizen and                                                                                                                                                                                                                                                                                                                                                                                         402-411.
                                                     professional involvement in
                                                     advisory committees, task
                                                     forces, and work groups;
                                                     provides materials,
                                                     speakers, or training to
                                                     school classrooms; acts as
                                                     a clearinghouse for
                                                     informational materials;
                                                     provides information on
                                                     traffic safety programs,
                                                     regulations, laws, and
                                                     initiatives.

Oregon Department of    5       Maintenance and      Maintains, preserves,                     2                               1               4. Fish Passage at State Culverts (730-      4. Target for 2003 17 miles, actual       4. Number of river miles of habitat                 X                X      23CFR116                            Both        Highway staff & private sector   It is estimated that 85% or more of     Direct: Everyone that     Maintenance is tied to all activities on the road. The ability
Transportation                  Emergency Relief     repairs, and restores                                                                    18),      5. Bike lanes and sidewalks (730-   24.2 the target for 2004 is 29.5          opened up for fish passage as a                                                                                                                              the states economy is tied to roads     travels on a Highway      of maintenance crews to get a road open after an accident
                                                     existing highways. May                                                                   29),       6. Fatalities (730-01),  7.        miles and the target for 2005 is 2.8      result of culvert retrofits and                                                                                                                              and highways. Slides, snowfall,         or street Indirect:       or closure do to slides, snowfall or other incidents keeps
                                                     include replacing signs,                                                                 Injuries (730-02), 8.Travel Delay (730-11),   miles. 5. In 2000 10% of the urban        replacements (Ore Benchmark                                                                                                                                  accidents all decrease the ability of   Entire population of      the system usable. Maintenance has an impact on the
                                                     pavement markings and                                                                    9.Travelers feel safe (730-09)                state highway miles had bike lanes/       #85 Salmon Recovery). 5.                                                                                                                                     the system to carry commerce. The       the state through the     deaths and injuries per 100 million VMT in that how the
                                                     traffic signals, but generally                                                                                                         sidewalks the goal for 2005 is 15%        Percent of urban state highway                                                                                                                               lack of preventative maintenance        consumption of            highway is maintained (striping, signage, signals, should
                                                     does not include road                                                                                                                  6. The actual rate for 2002 - 1.26        miles with bike lanes and                                                                                                                                    would also lead to failures of the      goods and services        recovery zone...) impact the safety of the traveling public,
                                                     reconstruction.                                                                                                                        deaths per 100 million miles and          sidewalks 6. Traffic fatalities per                                                                                                                          system. The benefits produced by        that are moved on         these are also some of the key factors for people feeling
                                                                                                                                                                                            the goal for 2010 is .99 per 100          100 million Vehicle Miles                                                                                                                                    the Maintenance program are both        Highways                  safe. The Maintenance program maintains and in some
                                                                                                                                                                                            million miles. 7. Traffic injuries per    Traveled (VMT) (Oreg                                                                                                                                         long term and short term. Plowing                                 cases funds bike/ pedestrian projects. ORS 366.290
                                                                                                                                                                                            100 million miles driven the actual       Benchmark #45 Reduce                                                                                                                                         snow off the road has an immediate
                                                                                                                                                                                            rate for 2002 - 80/100 million the        Premature Death). 7. Traffic                                                                                                                                 benefit, while crack sealing a road
                                                                                                                                                                                            goal for 2005 is 76/ 100 million. 8.      injuries per 100 million Vehicle                                                                                                                             have longer tern benefits.
                                                                                                                                                                                            Hours of travel delay per capita per      Miles Traveled (VMT). 8. Hours of
                                                                                                                                                                                            year in urban areas actual in 2000 -      travel delay per capita per year in
                                                                                                                                                                                            22.9 hours the target for 2005 is         urban areas (Ore Benchmark #75
                                                                                                                                                                                            25.5 hours.9.                             Air Quality). 9. Percent of public
                                                                                                                                                                                            Percent of public satisfied with          satisfied with transportation safety.
                                                                                                                                                                                            transportation safety the actual rate
                                                                                                                                                                                            for 2002 71% and the target for
                                                                                                                                                                                            2005 is 74%




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         DRAFT
                                                                                                       Governor's Principle                                                                                                                                                         Mandate Category
                                                                                                                                                                                                                                                                           1           2       3                                             Services
                                                           Program/Function (50         A     B         C                     E         F                                                       Performance Measure(s)                                                     Debt     Federal Federal 4 State                                 Direct/Indir
Agency                  Comm       Program Title             WORDS OR LESS)            Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                           Outcome                    Evidence of Return/Outcomes           Service     Law    Option  Const   Mandated Legal Reference           ect                    Service Provider                     Costs vs. Benefits (ROI)          # Citizens Affected                           Comments
Oregon Department of      5      Rail and Crossing     Ensures locomotives and                                                  1              730-07 - Rail Crossing incidents 2003: 27   Number of incidents at highway-rail     Reduction in number of incidents                     X                   49CFR                              Direct                                                 Ensures compliance with state and      All road users
Transportation                     Safety (RAIL)       rail cars, hazardous                                                                      2005 Target: 25                           grade crossings down from 213 in        at public highway-rail grade                                                                                                                                       federal laws and rules regarding the
                                                       material loads, and railroad                                                                                                        1973 to 27 in 2003. Incident            crossings                                                                                                                                                          closure, alteration or construction of
                                                       practices comply with                                                                                                               numbers significantly reduced in all                                                                                                                                                                       new highway-rail grade crossings,
                                                       federal regulations;                                                                                                                disciplines.                                                                                                                                                                                               employee safety, transit safety
                                                       enforces state railroad                                                                                                                                                                                                                                                                                                                        oversight and rail safety. Contributes
                                                       personnel safety                                                                                                                                                                                                                                                                                                                               to Oregon Benchmark #45:
                                                       regulations; implements                                                                                                                                                                                                                                                                                                                        Reducing Premature Death. Also
                                                       federal regulations for rail                                                                                                                                                                                                                                                                                                                   contributes to ODOT Goal #1:
                                                       transit operation safety and                                                                                                                                                                                                                                                                                                                   Improve Travel Safety in Oregon, as
                                                       security oversight program;                                                                                                                                                                                                                                                                                                                    well as other ODOT high-level goals:
                                                       authorizes and inspects                                                                                                                                                                                                                                                                                                                        Move People and Goods Efficiently
                                                       public highway-railroad                                                                                                                                                                                                                                                                                                                        and Improve the Economy and
                                                       crossing changes; manages                                                                                                                                                                                                                                                                                                                      Livability.
                                                       crossing improvement
                                                       projects; and ensures
                                                       compliance with crossing
                                                       regulations.
Oregon Department of     5     Transportation Safety Promotes transportation                                                    1              Fatalities (730-01), Injuries (730-02        The actual rate for 2002 - 1.26        Traffic fatalities per 100 million                 X        X                                               Direct                                                                                       Direct: Everyone that ORS 802.300 - 345, ORS 802.060 - 070. 23 USC Sections
Transportation                  Programs, Grants, safety through information,                                                                                                              deaths per 100 million miles and        Vehicle Miles Traveled (VMT)                                                                                                                                                                             travels on a Highway 154-164 and 402-411.
                                  and Community        services, grants, and                                                                                                               the goal for 2010 is .99 per 100        (Oreg Benchmark #45 Reduce                                                                                                                                                                               or street Indirect:
                               Traffic Safety Projects contracts to the public, non-                                                                                                       million miles. Traffic injuries per     Premature Death). Traffic injuries                                                                                                                                                                       Everyone that travels
                                                       profit groups, and partner                                                                                                          100 million miles driven the actual     per 100 million Vehicle Miles                                                                                                                                                                            on a Highway or street
                                                       organizations; administers                                                                                                          rate for 2002 - 80/100 million the      Traveled (VMT). Percent of
                                                       over 550 annual grants and                                                                                                          goal for 2005 is 76/ 100 million.       public satisfied with transportation
                                                       contracts that deliver safety                                                                                                       Percent of public satisfied with        safety.
                                                       programs to Oregon                                                                                                                  transportation safety the actual rate
                                                       citizens; and provides                                                                                                              for 2002 71% and the target for
                                                       information/services to                                                                                                             2005 is 74%
                                                       three governor-appointed
                                                       safety advisory committees,
                                                       50 local traffic safety
                                                       committees, and volunteer
                                                       and non-profit organizations.


Oregon Department of     5     Transportation Safety Provides statewide driver                                                  1              Fatalities (730-01), Injuries (730-02)       The actual rate for 2002 - 1.26        Traffic fatalities per 100 million                 X        X                                               Direct                                                                                       Direct: Everyone that     ORS 802.300 - 345, ORS 366.790 - 815. 23 USC Sections
Transportation                   Regulations and     education program and                                                                                                                 deaths per 100 million miles and        Vehicle Miles Traveled (VMT)                                                                                                                                                                             travels on a Highway      154-164 402-411
                                     Training        mandatory and voluntary                                                                                                               the goal for 2010 is .99 per 100        (Oreg Benchmark #45 Reduce                                                                                                                                                                               or street - individuals
                                                     motorcycle training;                                                                                                                  million miles. Traffic injuries per     Premature Death). Traffic injuries                                                                                                                                                                       that take the courses
                                                     provides bicycle safety                                                                                                               100 million miles driven the actual     per 100 million Vehicle Miles                                                                                                                                                                            Indirect: Everyone
                                                     education programs;                                                                                                                   rate for 2002 - 80/100 million the      Traveled (VMT). Percent of                                                                                                                                                                               that travels on a
                                                     provides law enforcement                                                                                                              goal for 2005 is 76/ 100 million.       public satisfied with transportation                                                                                                                                                                     Highway or street
                                                     classes; provides court                                                                                                               Percent of public satisfied with        safety.
                                                     classes for traffic laws;                                                                                                             transportation safety the actual rate
                                                     provides child safety seat                                                                                                            for 2002 71% and the target for
                                                     criteria training; provides                                                                                                           2005 is 74%
                                                     training for neighborhood
                                                     associations and traffic
                                                     safety committees; provides
                                                     safety and traffic
                                                     engineering training.
Oregon Department of     5                           Capital Improvement                                                        1                                                                                                  The goal is to complete all major                                                                          Indirect     SSB Staff                                  To provide a safe and efficient       Directly impacts all     ORS_366.340 ORS_366.310
Transportation                                                                                                                                                                                                                     repairs. With available budget                                                                                                                                     environment in support of ODOT's      ODOT employees
                                                                                                                                                                                                                                   and staffing levels Facilities is                                                                                                                                  mission by managing all ODOT          working in ODOT
                                                                                                                                                                                                                                   able to maintain only current                                                                                                                                      owned and occupied structures and     owned or leased
                                                                                                                                                                                                                                   building conditions. The deferred                                                                                                                                  properties. ODOT facilities are       buildings. Indirectly
                                                                                                                                                                                                                                   repair list continues to grow.                                                                                                                                     office buildings, rest areas, DMV     impacts all of the
                                                                                                                                                                                                                                                                                                                                                                                                      outlets, communication sites,         citizens of Oregon
                                                                                                                                                                                                                                                                                                                                                                                                      housing, maintenance locations        and its visitors by
                                                                                                                                                                                                                                                                                                                                                                                                                                            supporting
                                                                                                                                                                                                                                                                                                                                                                                                                                            Maintenance and
                                                                                                                                                                                                                                                                                                                                                                                                                                            Construction activities.

Oregon Department of     5                            Capital Construction                                                      1                                                                                                  The goal is to complete all major                                                                          Indirect     SSB Staff                                  To provide a safe and efficient       Directly impacts all     ORS_366.340 ORS_366.310
Transportation                                                                                                                                                                                                                     repairs. With available budget                                                                                                                                     environment in support of ODOT's      ODOT employees
                                                                                                                                                                                                                                   and staffing levels Facilities is                                                                                                                                  mission by managing all ODOT          working in ODOT
                                                                                                                                                                                                                                   able to maintain only current                                                                                                                                      owned and occupied structures and     owned or leased
                                                                                                                                                                                                                                   building conditions. The deferred                                                                                                                                  properties. ODOT facilities are       buildings. Indirectly
                                                                                                                                                                                                                                   repair list continues to grow.                                                                                                                                     office buildings, rest areas, DMV     impacts all of the
                                                                                                                                                                                                                                                                                                                                                                                                      outlets, communication sites,         citizens of Oregon
                                                                                                                                                                                                                                                                                                                                                                                                      housing, maintenance locations        and its visitors by
                                                                                                                                                                                                                                                                                                                                                                                                                                            supporting
                                                                                                                                                                                                                                                                                                                                                                                                                                            Maintenance and
                                                                                                                                                                                                                                                                                                                                                                                                                                            Construction activities.

Oregon Liquor Control    6     Regulatory Program     The Regulatory Program                               2                    1                                                                                                  The number of service permit                                         X    Article I, Section 39 of the        Direct   OLCC staff     and   Server     Education   Costs of $1.8 million annually            Oregonians' safety The OLCC administers the Liquor Control Act (ORS
Commission                      -- Liquor Licensing   administers and enforces                                                                                                                                                     applications OLCC has receive                                             Oregon Constitution.            services - providers.                                    include the allocated costs for             and community      chapter 471, 473 and 474) that regulates the sale and
                                                      the state liquor laws. It                                                                                                                                                    has increased 6.76% over the                                                                             OLCC staff                                                support services activities including livability are protected consumption of alcoholic beverages. Oregonians and
                                                      issues and renews liquor                                                                                                                                                     last 5 years. The number of                                                                                 process                                                accounting, IT, human resources,              by OLCC's        tourists in Oregon who consume beer, wine, or distilled
                                                      licenses to businesses;                                                                                                                                                      service permits OLCC has                                                                                  and issue                                                motor pool and supply center, etc.            Regulatory       spirits by the drink are impacted by the number, location,
                                                      issues special events                                                                                                                                                        issued has increased 11.74%                                                                                 all liquor                                             OLCC staff ensure that only qualified Program's assuring and liquor law compliance of licensed establishments.
                                                      licenses for alcoholic                                                                                                                                                       over the last 5 years. Total                                                                               licenses,                                               applicants receive licenses and       licensees comply with Communities and neighbors are affected by having only
                                                      beverage sales at one-                                                                                                                                                       number of active service                                                                                     special                                               permits. This process promotes the         liquor laws. City   qualified business people receive and keep liquor licenses.
                                                      time events; issues                                                                                                                                                          permits is 103,280 as of August                                                                               events                                               responsible and legal sale and            revenues are also    City and counties' law enforcement workloads are affected
                                                      server permits and                                                                                                                                                           2004. Interpretation: Education                                                                             licenses                                               consumption of alcoholic beverages      directly impacted by by OLCC's staffing levels and effectiveness. The alcoholic
                                                                                                                                                                                                                                                                                                                                            and server                                                in Oregon while encouraging                the income they     beverage industry is protected by assuring licenses are
                                                      monitors       server                                                                                                                                                        efforts are increasing to meet
                                                                                                                                                                                                                                                                                                                                             permits in                                               continued economic growth in the          receive from their   issued only to qualified individuals. Keeping alcohol from
                                                      education providers for                                                                                                                                                      the demand placed by growing
                                                                                                                                                                                                                                                                                                                                              the state.                                              hospitality industry.                  local licensing fee.    underage children and stopping visibly intoxicated persons
                                                      compliance with OLCC                                                                                                                                                         number of permittees. The
                                                                                                                                                                                                                                                                                                                                             Staff also                                                                                          More than 3,000     from being served preserves public safety by reducing
                                                      rules and policies.                                                                                                                                                          average number of licensees
                                                                                                                                                                                                                                                                                                                                                monitor                                                                                            applicants are    drunk driving, alcohol-related accidents and other
                                                                                                                                                                                                                                   per OLCC inspector has                                                                                         and                                                                                           investigated each    associated problems. All business people and their
                                                                                                                                                                                                                                   increased 12.66% over the last                                                                              evaluate                                                                                        year by OLCC staff. employees who produce, distribute, or sell alcoholic
                                                                                                                                                                                                                                   5 years. The number of OLCC                                                                              the private                                                                                         Enforcement staff    beverages, are financially affected by the Regulatory
                                                                                                                                                                                                                                   licensees in the state has                                                                                    sector                                                                                        conduct over 2,000 Program's activities. OLCC has proposed budget
                                                                                                                                                                                                                                   increased 13.1% in the last 5                                                                                 server                                                                                          investigations of   packages that would add additional investigation and
                                                                                                                                                                                                                                   years. The number of licensed                                                                             education                                                                                       liquor law violations a support staff next biennium to reduce the length of time
                                                                                                                                                                                                                                   premises visits made by                                                                                    providers                                                                                          year, resulting in  required to investigate and approve applications for
                                                                                                                                                                                                                                   inspectors increased 7% over                                                                              to ensure                                                                                               citing 700      licenses.
                                                                                                                                                                                                                                   the past five years. OLCC                                                                                compliance                                                                                             administrative
                                                                                                                                                                                                                                   conducted 7.96% fewer license                                                                                   with                                                                                         violations and 750
                                                                                                                                                                                                                                   investigations the last 5 years                                                                          curriculum,                                                                                         criminal citations.
                                                                                                                                                                                                                                   (investigators were lost in                                                                                  policies                                                                                            Appropriate
                                                                                                                                                                                                                                   budget reductions).                                                                                            and                                                                                       enforcement of liquor
                                                                                                                                                                                                                                   Interpretation: The increased                                                                            procedures                                                                                           law compliance
                                                                                                                                                                                                                                   number of licensees coupled                                                                               . Indirect -                                                                                        ensures that the
                                                                                                                                                                                                                                   with decreased number of                                                                                      private                                                                                     economic benefits of
                                                                                                                                                                                                                                   investigators due to budget                                                                                   sector                                                                                          the control state
                                                                                                                                                                                                                                   reductions means OLCC is                                                                                      Server                                                                                           system are not


                                                                                                                                                                                                                                       fc281a82-3457-4e72-be3a-7d273f64d175.xls                                                                                                                                                                                                                             Page 11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       DRAFT
                                                                                                     Governor's Principle                                                                                                                                                        Mandate Category
                                                                                                                                                                                                                                                                        1           2       3                                              Services
                                                       Program/Function (50           A     B         C                     E         F                                                      Performance Measure(s)                                                     Debt     Federal Federal 4 State                                 Direct/Indir
Agency                  Comm      Program Title          WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                          Outcome                       Evidence of Return/Outcomes         Service     Law    Option  Const   Mandated Legal Reference             ect              Service Provider                      Costs vs. Benefits (ROI)            # Citizens Affected                                Comments
Oregon Liquor Control     6    Regulatory Program - The Regulatory Program                               2                    1              845-1 measures the average number of      845-1: 37.7 measures the                  The program goals are being                                        X    Article I, Section 39 of the         Direct                                                                                       Oregonians' safety The OLCC administers The Liquor Control Act (ORS
Commission                         - Liquor Law     administers and enforces                                                                 contacts OLCC inspectors make with        opportunity OLCC inspectors have          accomplished through high-                                              Oregon Constitution.             services -                                                                                         and community         chapter 471, 473 and 474) that regulates alcoholic
                                    Compliance      the state liquor laws. The                                                               licensees or their employees per month.   to provide both direct and indirect       visibility liquor law                                                                                   OLCC staff                                                                                     livability are protected beverages in the state. Oregonians and tourists in Oregon
                                                    program investigates,                                                                          845-2 measures the percent of       education to licensees regarding          enforcement, which generates                                                                               enforce                                                                                              by OLCC's         who consume beer, wine, or distilled spirits by the drink are
                                                    monitors, and inspects                                                                   licensees who refuse to sell alcohol to   their responsibilities for making only    voluntary compliance by liquor                                                                                and                                                                                              Regulatory         impacted by the number, location, and liquor law
                                                    licensed businesses for                                                                  minor decoys.                             legal sales of alcohol in Oregon.         licensees and liquor agents.                                                                               monitor                                                                                       Program's assuring compliance level of licensed establishments. Communities
                                                    liquor law compliance.                                                                                                                               845-2:    73.1%,                                                                                                                 licensees'                                                                                    that licensees comply and neighbors are affected by having only qualified
                                                                                                                                                                                       measures the compliance of OLCC                                                                                                                   and others'                                                                                      with liquor laws. City business people receive and keep liquor licenses. City and
                                                                                                                                                                                       licensees with laws prohibiting the                                                                                                               compliance                                                                                        revenues are also       counties' law enforcement workloads are affected by
                                                                                                                                                                                       sale of alcohol to minors.                                                                                                                            with all                                                                                     directly impacted by OLCC's staffing and effectiveness. The alcoholic beverage
                                                                                                                                                                                                                                                                                                                                             alcohol                                                                                        the income they        industry is protected by assuring licenses are issued only to
                                                                                                                                                                                                                                                                                                                                             related                                                                                       receive from their      qualified individuals. Keeping alcohol from underage
                                                                                                                                                                                                                                                                                                                                            statutes                                                                                     local licensing fee.      children and stopping visibly intoxicated persons from
                                                                                                                                                                                                                                                                                                                                          and rules.                                                                                        More than 3,000        being served more alcohol preserves public safety by
                                                                                                                                                                                                                                                                                                                                           Staff are                                                                                          applicants are       reducing drunk driving, alcohol-related accidents and other
                                                                                                                                                                                                                                                                                                                                         responsible                                                                                       investigated each       associated problems. All business people and their
                                                                                                                                                                                                                                                                                                                                                for                                                                                       year by OLCC staff. employees who produce, distribute, or sell alcoholic
                                                                                                                                                                                                                                                                                                                                           ensuring                                                                                        Enforcement staff       beverages are financially affected by the Regulatory
                                                                                                                                                                                                                                                                                                                                          the safety                                                                                       initiate more than      Program's activities. OLCC has proposed budget
                                                                                                                                                                                                                                                                                                                                              of the                                                                                      2,000 investigations packages that would add additional investigative and
                                                                                                                                                                                                                                                                                                                                            public is                                                                                          of liquor law       support staff next biennium to reduce the length of time
                                                                                                                                                                                                                                                                                                                                               not                                                                                          violations a year,     businesses must wait to have their license applications
                                                                                                                                                                                                                                                                                                                                          adversely                                                                                          resulting in staff    investigated and licenses approved.
                                                                                                                                                                                                                                                                                                                                         affected by                                                                                            issuing 700
                                                                                                                                                                                                                                                                                                                                            the sale                                                                                          administrative
                                                                                                                                                                                                                                                                                                                                               and                                                                                        violation tickets and
                                                                                                                                                                                                                                                                                                                                         consumptio                                                                                       750 criminal tickets .
                                                                                                                                                                                                                                                                                                                                               n of                                                                                            Appropriate
                                                                                                                                                                                                                                                                                                                                           alcoholic                                                                                    enforcement of liquor
                                                                                                                                                                                                                                                                                                                                         beverages.                                                                                          law compliance
                                                                                                                                                                                                                                                                                                                                         Staff assist                                                                                       ensures that the
                                                                                                                                                                                                                                                                                                                                           local law OLCC Regulatory Program compliance staff                                            economic benefits of
                                                                                                                                                                                                                                                                                                                                                                                                $7.7 million annually, including all administrative office and field office personnel. Includes the allocated costs for support activities includ
                                                                                                                                                                                                                                                                                                                                         enforceme                                                                                          the control state
Oregon Military          3     FEDERAL MISSION Provide combat ready                                                           1                                                        Federal readiness indicators are          Oregon National Guard units                       X                        United States Constitution        Direct                                            The Governor has access to over         Over 8,000 Oregon          As of July 2004, over 4,100 soldiers and airmen of the
Department                                     military units to mobilize                                                                                                              reported and assessed.                    meeting readiness requirements                                                                                                                                 $1.7 Billion in federal equipment       soldiers and airmen, Oregon National Guard have been federally activated and
                                               and deploy in support of                                                                                                                Department of Defense security            and possessing the mission                                                                                                                                     (trucks, aircraft, communications,      and their families, are mobilized since September 11, 2001. 47% of our total
                                               National Military Strategy.                                                                                                             levels are placed on this                 capabilities needed by DoD are                                                                                                                                 etc.) and the personnel trained in the directly impacted           Oregon National Guard force. POLICY PACKAGES
                                                                                                                                                                                       information. We meet or exceed all        activated, mobilized, and                                                                                                                                      operation of them in rapid response when called upon by impacting service delivery: 201, 202, 216, & 405.
                                                                                                                                                                                       requirements of our units except for      deployed.                                                                                                                                                      to State emergencies.                   National authority.
                                                                                                                                                                                       facilities.
Oregon Military          3       STATE MISSION       Provide Oregon National                                                  1              24800-01                                  COORDINATED SYSTEM: The                   During the forest fires of 2002                                      X     Oregon Constitution            Direct                                               The Oregon National Guard can            Communities              The Oregon National Guard becomes involved with relief
Department                                           Guard resources for                                                                                                               Oregon National Guard will provide        over 1,462 Oregon National                                                                                                                                     mobilize resources to any of             impacted by natural      and support operations during natural disasters such as
                                                     protection of life and                                                                                                            the citizens of the State of Oregon       Guard members were ordered to                                                                                                                                  Oregon's 36 counties from any of its     disaster or civil        floods, wind storms, forest fires, and ice storms. The
                                                     property and to preserve                                                                                                          and the United States with a ready        duty by the Governor in the                                                                                                                                    38 armories in rapid response to         disturbance will         Oregon National Guard assists civil authorities in drug
                                                     peace, order, and public                                                                                                          trained force of citizen soldiers and     longest period of State Active                                                                                                                                 emergencies. Over 21% of the             receive direct support   reduction efforts. The Oregon National Guard stands
                                                     safety under the orders of                                                                                                        airmen, equipped and trained to           Duty in our history. Over 40% of                                                                                                                               Oregon National Guard force was          from their Oregon        ready to support civil authorities with other operations
                                                     the Governor of the State of                                                                                                      respond to any contingency, natural       those mobilized served as many                                                                                                                                 called to State Active Duty by order     National Guard when      as/when needed. The Oregon National Guard enjoys
                                                     Oregon.                                                                                                                           or man-made. When we are                  as 51 continuous days in this                                                                                                                                  of the Governor in support of State      so ordered by the        positive relationships and partnerships with other public
                                                                                                                                                                                       needed, we are there.                     effort.                                                                                                                                                        Emergencies during the last two          Governor.                safety entities in preparing for and executing emergency
                                                                                                                                                                                                                                                                                                                                                                                                years.                                                            operations. During the forest fires of 2002 over 1,462
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Oregon National Guard members were ordered to duty by
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  the Governor in the longest period of State Active Duty in
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  our history. Over 40% of those mobilized served as many
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  as 51 continuous days in this effort. POLICY PACKAGES
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  impacting service delivery: 102, 103, 104, & 405.

Oregon Military          3       STATE MISSION       Acquire, Dispose of,                                                     1              24800-02                                  COORDINATED SYSTEM: The 38                $75 Million in Deferred                                              X     Oregon Constitution            Direct                                               The Oregon National Guard can            Communities              15% of the total facilities infrastructure is in compliance
Department                                           Maintain and Provide                                                                                                              armory locations throughout the           Maintenance: During the last four                                                                                                                              mobilize resources to any of             impacted by natural      with Army standards and in overall good condition, 21% do
                                                     Oregon National Guard                                                                                                             state allow for the stationing of units   biennial periods, we have not                                                                                                                                  Oregon's 36 counties from any of its     disaster or civil        not fully meet Army standards and are in overall fair
                                                     regionally located armories                                                                                                       and equipment with the ability to         received sufficient Armory                                                                                                                                     38 armories in rapid response to         disturbance will         condition, and 64% are dysfunctional or substandard and
                                                     in support for the protection                                                                                                     respond quickly for regional              Program General Fund to                                                                                                                                        emergencies.                             receive direct support   in overall poor condition. POLICY PACKAGES impacting
                                                     of life and property and to                                                                                                       emergencies. These facilities are         maintain our facilities.                                                                                                                                                                                from their Oregon        service delivery: 107, 204, 205, 206, 207, 208, 209, 210,
                                                     preserve peace, order, and                                                                                                        planned to also perform as                                                                                                                                                                                                                        National Guard when      211, 212, 213, 214, 217, 218, 498, & 499.
                                                     public safety under the                                                                                                           resource centers as part of the                                                                                                                                                                                                                   so ordered by the
                                                     orders of the Governor of                                                                                                         State's emergency coordination                                                                                                                                                                                                                    Governor.
                                                     the State of Oregon.                                                                                                              efforts.

Oregon Public            7       Emergency &      Oregon Public Broadcasting                                                  1                                                                                                  The AMBER and Emergency                                                                                   Direct   No other local broadcaster has Oregon       Cost are directly related to the         3,400,000 (98% -         All of the citizens and other Broadcasters throughout
Broadcasting                   AMBER Alert System is the primary source of                                                                                                                                                       Alerts are issued by the State                                                                                     Public Broadcasting's extensive statewide   ongoing maintenance of the               includes KSYS-TV)        Oregon have access to the Emergency Alert and AMBER
                                                  Emergency Alert and                                                                                                                                                            Police and forwarded to Oregon                                                                                     network.                                    broadcast network and the required                                Alert systems. Without state support, the ability to maintain
                                                  Amber Alert System                                                                                                                                                             Public Broadcasting for                                                                                                                                        upgrading mandated by the Federal                                 and operate the entire system would be at risk, especially
                                                  information as received                                                                                                                                                        distribution throughout the state.                                                                                                                             Communications Commission.                                        in rural Oregon.
                                                  from the Office of                                                                                                                                                             This service aides public officials
                                                  Emergency Management.                                                                                                                                                          and the general public in dealing
                                                  Emergency messages are                                                                                                                                                         with emergency situations such
                                                  relayed to all broadcasters                                                                                                                                                    as missing children, floods, fires
                                                  in Oregon via Oregon                                                                                                                                                           and other issues. AMBER alerts
                                                  Public Broadcasting's radio                                                                                                                                                    have been issued five times in the
                                                  and television broadcast                                                                                                                                                       last 18 months and the missing
                                                  network.                                                                                                                                                                       child has been recovered
                                                                                                                                                                                                                                 unharmed in each case.

Oregon Racing            6     Parimutuel Licensing, Licensing, regulation and                                                1              1, 2                                      PM#1: # of horses destroyed per           Oregon is a national leader in the                                                                        Direct                                               In 2001-03, the agency's budget          The ORC has over       ORS 462 is the statutory authority for the ORC
Commission                         Regulation &      enforcement of parimutuel                                                                                                         1,000 starts. Target <=1.5. Last          area of parimutuel regulation.                                                                                                                                 revenues were approximately              7,000 licensees. All
                                   Enforcement       industry.                                                                                                                         data was 1.6. Although there are          Many other states use our laws                                                                                                                                 $4,315,000.00. $1,586,548. was           participants in the
                                                                                                                                                                                       unforeseen circumstances in horse         and rules as models. The                                                                                                                                       transferred to the general fund. This    parimutuel industry
                                                                                                                                                                                       breakdowns, the ORC animal drug           national standard for # of horses                                                                                                                              was over $250,000 more than              are licensed. In 2003,
                                                                                                                                                                                       testing program and disciplinary          destroyed per 1000 starts is                                                                                                                                   originally estimated.                    over $75 million
                                                                                                                                                                                       action program is a factor in             <=2.0. Oregon is below that                                                                                                                                                                             dollars was wagered
                                                                                                                                                                                       preventing doping horses for              average. The ORC educational                                                                                                                                                                            on live in-state horse
                                                                                                                                                                                       enhanced performance, or                  component promotes voluntary                                                                                                                                                                            and greyhound race
                                                                                                                                                                                       numbing pain. PM#2: # of                  compliance and fosters licensee                                                                                                                                                                         meets, primarily
                                                                                                                                                                                       disciplinary actions per 1000 races.      and public trust in the agency.                                                                                                                                                                         through simulcasting
                                                                                                                                                                                       Target 55, latest 57.                                                                                                                                                                                                                             and hubs. Other
                                                                                                                                                                                                                                                                                                                                                                                                                                         government
                                                                                                                                                                                                                                                                                                                                                                                                                                         programs benefit
                                                                                                                                                                                                                                                                                                                                                                                                                                         from revenue in
                                                                                                                                                                                                                                                                                                                                                                                                                                         excess of the ORC
                                                                                                                                                                                                                                                                                                                                                                                                                                         budget as these
                                                                                                                                                                                                                                                                                                                                                                                                                                         funds are transferred
                                                                                                                                                                                                                                                                                                                                                                                                                                         to the general fund.
                                                                                                                                                                                                                                                                                                                                                                                                                                         Several thousand
                                                                                                                                                                                                                                                                                                                                                                                                                                         Oregon citizens
                                                                                                                                                                                                                                                                                                                                                                                                                                         participate in
                                                                                                                                                                                                                                                                                                                                                                                                                                         parimutuel wagering
                                                                                                                                                                                                                                                                                                                                                                                                                                         activities provided
                                                                                                                                                                                                                                                                                                                                                                                                                                         through live racing
                                                                                                                                                                                                                                                                                                                                                                                                                                         and simulcasting of
                                                                                                                                                                                                                                                                                                                                                                                                                                         live racing.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         DRAFT
                                                                                                     Governor's Principle                                                                                                                                                          Mandate Category
                                                                                                                                                                                                                                                                          1           2       3                                          Services
                                                       Program/Function (50           A     B         C                     E         F                                                            Performance Measure(s)                                                 Debt     Federal Federal 4 State                              Direct/Indir
Agency                Comm     Program Title             WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't          Performance Measure(s)                                 Outcome                   Evidence of Return/Outcomes         Service     Law    Option  Const    Mandated Legal Reference       ect                    Service Provider                         Costs vs. Benefits (ROI)         # Citizens Affected                             Comments
Oregon State Marine     4       Marine Law         The Board contracts with 31                                                1              25000-01,02                                     Performance measures 25000-01          Our data shows that boats                                                                             Indirect These services are provided by our County          We operate on a "user pays = user     The boating public is
Board                           Enforcement        County Sheriffs and the                                                                                                                   and -02 center around our goal of      passing boating safety inspections                                                                               Sheriffs and Oregon State Police.                benefits" return on investment        directly affected by
                                                   Oregon State Police Fish                                                                                                                  promoting boating safety. Our goal     continue to increase and with the                                                                                                                                 philosophy. With local match,         this program. Other
                                                   and Wildlife Division to                                                                                                                  is to continue to have more boats      current fees, we are able to pay                                                                                                                                  benefits exceed cost.                 waterway users
                                                   provide on water boating                                                                                                                  pass the boating safety inspections    for more actual patrol hours on                                                                                                                                                                         benefit as well.
                                                   law enforcement patrols on                                                                                                                and put more patrol hours on the       the water.
                                                   waterways statewide. The                                                                                                                  water by our Law Enforcement
                                                   Board also provides                                                                                                                       partners.
                                                   training, boats and related
                                                   equipment to support
                                                   marine law enforcement
                                                   and safety services.
Oregon State Marine    4     Vessel Registration   The Marine Board issues                                                    1              25000-03,04,05,08, 09, 10                       Performance measures 25000-03, -       We use information gathered by                                                                         Both     Oregon State Marine Board staff as well as        We operate on a "user pays = user     196,000 direct
Board                           and Boating        titles and certificates of                                                                                                                04 and -05 center around our goal      our Law Enforcement providers,                                                                                  agents all over the state provide the services.   benefits" return on investment        customers. Untold
                                 Education         number to nearly 200,000                                                                                                                  of promoting Boarting safety. The      and annual survey provided by                                                                                   Agents can be boat dealers, stores such as        philosophy. Registration section of   number of indirect
                                                   motorboats and sailboats.                                                                                                                 latest data show continued public      Intercept Research Corporation,                                                                                 GI Joes and County law enforcement. We            agency helps pay for enforcement      customers. All
                                                   It also registers outdoor                                                                                                                 awareness of the dangers of            US Coast Guard accident                                                                                         work with other agencies, private companies       and facility functions.               citizens are
                                                   outfitters and guides and                                                                                                                 drinking alcohol while boating are     statistics, information on                                                                                      and other stakeholders to reach all                                                     potentially impacted
                                                   ocean charterboats. The                                                                                                                   increasing, and we continue to         applications processed,                                                                                         Oregonians with these safety messages and                                               by this program. We
                                                   boating safety education                                                                                                                  monitor boating fatalities. We have    contacting other states with                                                                                    publications.                                                                           have programs that
                                                   program provides quality                                                                                                                  started to complile data on how        similar programs and our                                                                                                                                                                                provide education to
                                                   information to assist the                                                                                                                 many boaters that should have a        Triennial Survey. We also use                                                                                                                                                                           preschoolers thru
                                                   boating public in the safe                                                                                                                mandatory education card comply        the comment box on our                                                                                                                                                                                  adults.
                                                   and enjoyable use of                                                                                                                      with the new law that came into        registration cards and a Survey
                                                   Oregon's waterways.                                                                                                                       effect in January 2003. The            on our Website.
                                                                                                                                                                                             program supports this activity by
                                                                                                                                                                                             providing the staff to provide the
                                                                                                                                                                                             training and to provide the
                                                                                                                                                                                             educational materials to the public
                                                                                                                                                                                             on how to boat safely. We continue
                                                                                                                                                                                             to increase the level of funding for
                                                                                                                                                                                             the publications that are necessary
                                                                                                                                                                                             and to partner with other
                                                                                                                                                                                             stakholders to provide advertising.
                                                                                                                                                                                             Performance measures 25000-08, -
                                                                                                                                                                                             09 and -10 provide us with
                                                                                                                                                                                             information on how well we are
                                                                                                                                                                                             meeting our goal of providing
                                                                                                                                                                                             excellent customer service. These
                                                                                                                                                                                             measure how well our customers
                                                                                                                                                                                             rate their experience doing business
                                                                                                                                                                                             with the Marine Board, how they
                                                                                                                                                                                             rate our website and how they rate
                                                                                                                                                                                             our publications.
Oregon State Police    3         Crime Lab         Arson/Blood alcohol/drugs                                                  1              257-08: Turnaround times                        Turnaround time: 31.95 days                                                                                                                    D                                                                                               66% service for       Benefits outweigh no service at all
25700                                              and drug labs/crim                                                                                                                        against a target of 15.                                                                                                                                                                                                                        P.D./18%
                                                   scenes/firearms/DNA/latent                                                                                                                                                                                                                                                                                                                                                               Sheriffs/11%
                                                   prints/forgeries/toxicology/tra                                                                                                                                                                                                                                                                                                                                                          OSP/4% Other/1%
                                                   ce/bullet information system                                                                                                                                                                                                                                                                                                                                                             Feds. 34,000
                                                   and Pkgs 106 for forensics                                                                                                                                                                                                                                                                                                                                                               requests from various
                                                   issues, 109 to restore                                                                                                                                                                                                                                                                                                                                                                   disciplines.
                                                   scientists.

Oregon State Police    3         Crime Lab         Implied Consent (D.U.I.I.)                                                 1              257-09 Satisfaction surveys                     3.7 of a possible 4, benchmark #61                                                                                                             D                                                                                               40,406 intoxilyzer      Benefits outweigh no service at all
25700                                              and Pkg 105 - COPs for                                                                                                                                                                                                                                                                                                                                                                   tests.
                                                   intoxilyzers.
Oregon State Police    3      Criminal Services    Major                                                                      1              257-07: Resolution of major crime team                                          0.86                                                                                                           D                                                                                               185,000                 Safety of citizens
25700                                              crimes/Polygraph/Missing                                                                  call-outs.                                                                                                                                                                                                                                                                                     arrests/24,865 child
                                                   children                                                                                                                                                                                                                                                                                                                                                                                 ID kits
Oregon State Police    3      Criminal Services    Arson/explosives                                                           1                                                              OBM #61                                                                                                                                        B       State Police, Fire Departments                                                          $14,674,000 fire        Insurance economic recovery
25700                                                                                                                                                                                                                                                                                                                                                                                                                                       losses - 54% arson
Oregon State Police    3      Criminal Services    Drug Enforcement and                                                       1                                                                                                                                                                                                             B       Law enforcement., Meth task forces                                                      909 arrests/522 #       Costly to community
25700                                              Pkgs 122 - Meth Initiative                                                                                                                                                                                                                                                                                                                                                               seized
                                                   and 111 - Restore detectives

Oregon State Police    3      Criminal Services    Sex Offender Registration                                                  1                                                                                                                                                                                                             B       OSP/Chiefs/Sheriffs                                                                     11,370 registered       Safety of most vulnerable
25700                                                                                                                                                                                                                                                                                                                                                                                                                                       offenders
Oregon State Police    3      Criminal Services    Office of Public                                                           1                                                                                                                                                                                                             B       Law Enforcement/Military/Health                                                                                 Terrorism threat, stability of economy
25700                                              Safety/Security
Oregon State Police    3     Human Resources       Communication Command                                                      1              Internal                                        Internal                                                                                                                                       D                                                                                                                       Consolidated to 2 dispatch centers
25700                                              Centers and Pkgs 104 -
                                                   Restire positions, 112 -
                                                   COPs for eqt, and 119 for
                                                   STAR OSP
Oregon State Police    3     Human Resources       Administration and Pkgs                                                    1              257-01: % of Cooperative Policing agmts         89% Signed agmts. Benchmark                                                                                                                    D                                                                                               Internal                Administration for agency
25700                                              101 - various                                                                                                                             #66.
                                                   reclassifications, 102 -
                                                   various double fill reliefs,
                                                   115 - patrol support, and
                                                   120 for position
                                                   enhancement.
Oregon State Police    3     Human Resources       Debt Service                                                               1                                                                                                                                            X
25700
Oregon State Police    3        Information        Enterprise services section                                                1              Internal                                        Internal                                                                                                                                       D                                                                                               Internal                Internal computer infrastructure
25700                           Management         and Pkgs 108 - restore
                                                   positions, 113 - COPs for
                                                   equipment, and 118 -
                                                   enhance positions.
Oregon State Police    3        Information        Criminal Justice Information                                               1              Internal                                        Internal                                                                                                                                       D                                                                                                                       LEDS Database/accurate information
25700                           Management         System and Pkgs 103 -
                                                   OUCR Fund Shift; 107 -
                                                   NCIC needs, 117 -
                                                   information projects, and
                                                   118 - enhance positions

Oregon State Police    3        Information        Identification services                                                    1              Internal                                        Internal                                                                                                                                       D                                                                                                                       CCH/Accurate fingerprint infor.
25700                           Management         section and Pkgs 108 -
                                                   restore positions and 118 -
                                                   enhance positions
Oregon State Police    3      Medical Examiner     Medical Examiner's                                                         1              Internal                                        Internal                                                                                                                                       B       OSP/County ME's                                                                         31,311 deaths in        Cost effective death investigation.
25700                                              Services and Pkgs 116 -                                                                                                                                                                                                                                                                                                                                                                  2002, 30% reported,
                                                   Medical Examiner building                                                                                                                                                                                                                                                                                                                                                                12% investigated.
                                                   and 121 - Medical Examiner
                                                   doctors.
Oregon State Police    3           Patrol          Transportation Safety -                                                    1              257-02: # of crashes/million miles travelled 0.53 crashes                                                                                                                                      D                                                         $269,230,000 lost economic impact     3.97 million
25700                                              state/interstate. Policy Pkg                                                                                                                                                                                                                                                                                                                                                             registered vehicles
                                                   100 Restore Patrol Officers,
                                                   Pkg 110 Restore Evidence
                                                   Technicians, Pkg 114,
                                                   COPs for cameras

Oregon State Police    3           Patrol          Motorcycle/Aircraft                                                        1              257-03: # of fatalities/million miles travelled 1.7 fatalities                                                                                                                                 D                                                         $6,200 per property loss              2.88 million licensed
25700                                              Enforcement                                                                                                                                                                                                                                                                                                                                                                              drivers
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      DRAFT

                                                                                                           Governor's Principle                                                                                                                                                 Mandate Category
                                                                                                                                                                                                                                                                       1           2       3                                          Services
                                                             Program/Function (50           A     B         C                     E         F                                                      Performance Measure(s)                                              Debt     Federal Federal 4 State                              Direct/Indir
Agency                    Comm        Program Title            WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't             Performance Measure(s)                        Outcome                   Evidence of Return/Outcomes      Service     Law    Option  Const    Mandated Legal Reference       ect                       Service Provider                      Costs vs. Benefits (ROI)         # Citizens Affected                          Comments
Oregon State Police         3            Patrol            Commercial vehicle                                                       1              257-04: % of arrests vs. reported crimes.   96.57%. Also related to bench                                                                                                              D                                                       $39,900/Injury. $1,090,000 cost per   11.47 billion miles
25700                                                      enforcement                                                                             257-05: # of people killed on               marks 41 and 45. 200 fatalities.                                                                                                                                                                   fatality.                             travelled, 300,000
                                                                                                                                                   state/interstate highways                   HLO#1.                                                                                                                                                                                                                                   licensed trucks.
                                                                                                                                                                                                                                                                                                                                                                                                                                        Arrests: 97,690 H.V.,
                                                                                                                                                                                                                                                                                                                                                                                                                                        4,793 DUII, 3,289
                                                                                                                                                                                                                                                                                                                                                                                                                                        Trucks, 9,462
                                                                                                                                                                                                                                                                                                                                                                                                                                        Criminals. Seized
                                                                                                                                                                                                                                                                                                                                                                                                                                        107,000 grams of
                                                                                                                                                                                                                                                                                                                                                                                                                                        drugs. 40,000
                                                                                                                                                                                                                                                                                                                                                                                                                                        motorist assists.
Oregon State               3         Criminal Justice      Various Grant management                                                 1              Internal                                    Internal                                                                                                                                   D                                                                                             207 Applicants -      Efficient, one-stop grant management, federal funds
Police/Criminal                          Services          and Pkgs 150/151/152 to                                                                                                                                                                                                                                                                                                                                                      WMD; 25 applicants - leveraging.
Justice Services                                           transfer division to                                                                                                                                                                                                                                                                                                                                                         Byrne grants; 62
Division 25700                                             Homeland Security.                                                                                                                                                                                                                                                                                                                                                           applicants - Violence
                                                                                                                                                                                                                                                                                                                                                                                                                                        Against Women; 100
                                                                                                                                                                                                                                                                                                                                                                                                                                        applicants - LLEBG;
                                                                                                                                                                                                                                                                                                                                                                                                                                        43 applicants -
                                                                                                                                                                                                                                                                                                                                                                                                                                        Juvenile/NCHIP.

Oregon State               3/4         Fish/Wildlife       Fish and wildlife                                                        1              257-06: % of anglers in compliance          89% Compliance rate                                                                                                                        D                                                                                             252,000 Hunters           No enforcement affects revenue
Police/Fish and                                            enforcement and Pkg 101
Wildlife Division 25700                                    to restore positions

Oregon State               3/4         Fish/Wildlife       Oregon Plan for salmon                                                   1                                                          Benchmark #85A                                                                                                                             D                                                                                             612,000                   Safety of Fish/Wildlife/Natural Resources preservation
Police/Fish and                                            protection                                                                                                                                                                                                                                                                                                                                                                   Anglers/87,000
Wildlife Division 25700                                                                                                                                                                                                                                                                                                                                                                                                                 Shellfish

Oregon State               3/4         Fish/Wildlife       Marine law enforcement                                                   1                                                                                                                                                                                                     B         OSP/Sheriffs                                                                        200,000 Boaters           Safety of boaters
Police/Fish and
Wildlife Division 25700

Oregon State               3       Oregon Emergency        9-1-1                                                                    1              % of Public Service Answering Points that   Implementing phase II
Police/Office of                      Management                                                                                                   have operat.
Emergency
Management 25700
Oregon State               3       Oregon Emergency        9-1-1                                                                    1              257-16: Phase II wireless 9-1-1 system      All related to Oregon Benchmark                                                                                                            B         O.E.M. Assists Locals                                                                                         All benefit from 9-1-1 access
Police/Office of                      Management                                                                                                                                               #67
Emergency
Management 25700
Oregon State               3       Oregon Emergency        Chemical Stockpile                                                       1              NO                                          NO                                                                                                                                         B         O.E.M./Feds assist Cos.                                                                                       Protective Action Zone for Morrow/Umatilla/ counties
Police/Office of                      Management           preparedness
Emergency
Management 25700
Oregon State               3       Oregon Emergency        Disasters and Pkgs                                                       1              NO                                          NO                                                                                                                                         D         O.E.M. Assists Victims                                                                                        All counties have been affected by large scale disasters.
Police/Office of                      Management           150/151/152 to transfer                                                                                                                                                                                                                                                                                                                                                                                Speedy recovery process.
Emergency                                                  division to Homeland
Management 25700                                           Security
Oregon State               3       Oregon Emergency        Local/Community Asst.                                                    1              257-14: % of coastal communities with       Keep track of plans, number of                                                                                                             B         O.E.M. Assists local govts                                                                                    Everyone benefits from well-prpared plans. Prepared
Police/Office of                      Management           Admin.                                                                                  evacuation plans. 257-15: % of counties     plans completed, and maintain list                                                                                                                                                                                                                                 plans save lives.
Emergency                                                                                                                                          with domestic preparedness plans. 257-      of approved plans..
Management 25700                                                                                                                                   17: % of counties with natural hazard
                                                                                                                                                   mitication plans.
Oregon State               3           Fire Marshal        Public Education                                                         1              257-10: Decrease % of homes w/o             33% Decline                                                                                                                                D                                                       Saves lives and property. Reduces                               Reduces fire deaths and injuries.
Police/State Fire                                                                                                                                  working fire alarm.                                                                                                                                                                                                                            chances of dying by 50%.
Marshal 25700
Oregon State               3           Fire Marshal        Fire and Life Safety                                                     1              257-12: Iincrease code enforcement.         25% Inspection increase                                                                                                                    B         State and Local Govt                          3% increase in local code                                       Proper fire code enforcement, and maintain safe working
Police/State Fire                                                                                                                                                                                                                                                                                                                                                                                 enforcement = 10% increase in                                   environments.
Marshal 25700                                                                                                                                                                                                                                                                                                                                                                                     inspections by deputy staff.
Oregon State               3           Fire Marshal        Community Right to Know                                                  1              Iincrease % of Haz Mat Surveys              Increase from 83% to 87%                                                                                                                   D                                                                                                                       Accurate data to plan for safe response to haz mat
Police/State Fire                                                                                                                                                                                                                                                                                                                                                                                                                                                 incidents.
Marshal 25700
Oregon State               3           Fire Marshal        Regional Haz Mat                                                         1              257-11 and 13: Increase Haz Mat teams       Integrated response                                                                                                                        I         Local emeragency response agencies                                                                            No response would result in incalculabel loss of life and
Police/State Fire                                          Response Teams                                                                          preparedness. 257-11 & 13                                                                                                                                                                                                                                                                                      property.
Marshal 25700
Oregon State               3           Fire Marshal        Cardlock                                                                 1              Internal - Increase # in compliance         Rat 64% to 35%                                                                                                                             D                                                                                             Cardlock users            Trained persones to access cardlock.
Police/State Fire
Marshal 25700
Oregon State               3           Fire Marshal        Fireworks/Explosives/L.P.G.                                              1                                                                                                                                                                                                     D                                                                                                                       Ensure industry/public safety.
Police/State Fire
Marshal 25700
Oregon State               3       Oregon Emergency    Administration and Pkgs                                                      1              Internal                                    Internal                                                                                                                                   B         State/Local Govt                                                                    All users
Police/State Fire                     Management       150, 151, 152 transferring
Marshal 25700                                          SFM to Homeland Security
                                                       Department
Oregon Student             1          OFFICE OF        The Office of Degree                 2                                       1                                                                                                                                                                                                     D                                                       Provides for the protection of the
Assistance                             DEGREE          Authorization validates                                                                                                                                                                                                                                                                                                                    citizens of Oregon and the
Commission                         AUTHORIZATION -- postsecondary educational                                                                                                                                                                                                                                                                                                                     postsecondary schools by ensuring
                                    Degree Validation. degrees that are being used                                                                                                                                                                                                                                                                                                                the quality of higher education and
                                                       publicly in Oregon.                                                                                                                                                                                                                                                                                                                        the integrity of an academic degree
                                                                                                                                                                                                                                                                                                                                                                                                  as a public credential

Oregon Water                     4 Dam Safety              Inspect dams for safety and                                   2          1                                                                                               Number of Dam Safety                                                                             Direct                                                       Program Cost vs. Protection of Life   Directly impacts all      Operated as a peer review process relying on private
Resources                                                  for potential failure for the                                                                                                                                            Inspections; Number of Dams;                                                                                                                                  and Property/ Long-term/ Ongoing      Oregon citizens living    consultants to perform primary design and construction
Department                                                 protection of life and                                                                                                                                                   Percent of Dams with Low,                                                                                                                                                                           below or relying on       activities.
                                                           property.                                                                                                                                                                Significant, and High Hazard                                                                                                                                                                        water storage             Relevant ORS: 540.350 to 540.400.
                                                                                                                                                                                                                                    Ratings                                                                                                                                                                                             facilities and other
                                                                                                                                                                                                                                                                                                                                                                                                                                        structures
Oregon Youth               3       Case Management &       Parole and probation staff                                               1                                                                                               Juvenile crime rate, recidivism                                                                   Indirect    OYA, counties, private non-profit and vendors   Decreases in future crime reduce      Direct - 2,867 Youth      Services provided by OYA and the funding/funding levels
Authority 41500                       Individualized       provide case management                                                                                                                                                  rate, employment, completion of                                                                  and Direct -                                                 costs for law enforcement, courts,    (7/03-6/04 Actual         for them are not directly mandated in the constitution.
                                   Services / Transition   for youth offenders                                                                                                                                                      school programs, payment of                                                                       Provided                                                    county Juvenile Departments, OYA,     Youth Served) /           However, because county courts have the ability to commit
                                    Services (Parole /     throughout their                                                                                                                                                         victim restitution                                                                                either by                                                   and crime victims                     Indirect - Families,      youth to OYA for either close custody or placement and
                                        Probation)         commitment to the Oregon                                                                                                                                                                                                                                                   OYA or                                                                                            crime victims,            supervision without the approval of OYA (ORS 419C.478),
                                                           Youth Authority whether                                                                                                                                                                                                                                                   contractors                                                                                        potential crime victims   there is an implied mandate to provide some level of
                                                           they are placed in close                                                                                                                                                                                                                                                                                                                                                                               service. In addition, while OYA has paroling authority from
                                                           custody facilities or in the                                                                                                                                                                                                                                                                                                                                                                           close custody facilities, OYA must make that decision with
                                                           community where the staff                                                                                                                                                                                                                                                                                                                                                                              the consent of the committing court (ORS 420.045).
                                                           supervise them and link
                                                           them to resources that are
                                                           specific to their issues such
                                                           as preventing placement in
                                                           close custody or
                                                           transitioning from the
                                                           agency’s facilities.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   DRAFT
                                                                                                         Governor's Principle                                                                                                                                                                    Mandate Category
                                                                                                                                                                                                                                                                                        1           2       3                                          Services
                                                          Program/Function (50            A     B         C                     E         F                                                             Performance Measure(s)                                                          Debt     Federal Federal 4 State                              Direct/Indir
Agency                 Comm      Program Title               WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                                 Outcome                     Evidence of Return/Outcomes               Service     Law    Option  Const    Mandated Legal Reference         ect                     Service Provider                            Costs vs. Benefits (ROI)              # Citizens Affected                               Comments
Oregon Youth             3       Close Custody         The Oregon Youth                                                           1              Recidivism                                        Recidivism will be measured              Juvenile crime rate, recidivism rate,                                                                     Direct -                                                            Decreases in future crime or longer       Direct - 1,425Youth       Services provided by OYA and the funding/funding levels
Authority 41500                     Facilities         Authority’s facility system                                                                                                                 analogous to adult corrections           completion of school/vocational programs                                                                  OYA only                                                            incarceration reduce costs for law        Offenders (7/03-6/04      for them are not directly mandated in the constitution.
                                                       was developed to provide                                                                                                                    percentage of offenders on                                                                                                                         entity                                                              enforcement, courts, county Juvenile      Actual Youth Served)      However, because county courts have the ability to commit
                                                       both secure and transitional                                                                                                                parole/post-prison supervision who                                                                                                                 authorized                                                          Departments, OYA, and crime               /Indirect - Families,     youth to OYA for either close custody or placement and
                                                       environments that ensure                                                                                                                    are convicted of a felony within 3                                                                                                                 to provide                                                          victims                                   Crime Victims,            supervision without the approval of OYA (ORS 419C.478),
                                                       public safety while holding                                                                                                                 years of release from prison.                                                                                                                      secure                                                                                                        Potential Crime           there is an implied mandate to provide some level of
                                                       youth accountable and                                                                                                                                                                                                                                                                          close                                                                                                         Victims                   service. In addition, while OYA has paroling authority from
                                                       providing opportunities for                                                               41500-1; Facility - completed escapes,            Completed escapes, walkaways, &                                                                                                                    custody                                                                                                                                 close custody facilities, OYA must make that decision with
                                                       reformation. The facilities                                                               walkaways, and AWOLS per 100 person               AWOLs per 100 perons-days of                                                                                                                       facility                                                                                                                                the consent of the committing court (ORS 420.045).
                                                       serve youth offenders who                                                                 days of youth confinement                         youth confinement were .004 in                                                                                                                     services
                                                       represent an unacceptable                                                                                                                   10/2003 (National average was
                                                       risk to their communities                                                                 41500-2; Facility - Injuries to youth per 100     .015); Injuries to youth per 100
                                                       without the structure and                                                                 person - days of youth confinement                person-days of confinement were
                                                       services provided.                                                                                                                          .076 in 10/2003 (National average
                                                                                                                                                                                                   was .206);
                                                                                                                                                 Injuries to staff per 100 staff days of
                                                                                                                                                 employment                                        .00375 injuries to staff per 100 staff
                                                                                                                                                                                                   days of employment (April 2004
                                                                                                                                                                                                   data collection)

Oregon Youth            3      Community Out-of-       The Oregon Youth Authority                                                 1              41500-9; Residential - runaways from         Runaways from provider                        Juvenile crime rate, recidivism                                                                            Indirect - Private non-profit, private for-profit and foster       Decreases in future crime reduce          Direct - 1,844 Youth      Services provided by OYA and the funding/funding levels
Authority 41500                Home Placements         purchases residential and                                                                 provider supervision per 100 person - days supervision per 100 person-days of              rate, employment, completion of                                                                           Contracted parents                                                  costs for law enforcement, courts,        (7/03-6/04 Actual         for them are not directly mandated in the constitution.
                                (Residential and       foster care services that                                                                 of youth placement.                          youth placement were .201 in 2003             school programs, payment of                                                                                 by OYA                                                            county Juvenile Departments, OYA,         Youth Served) /           However, because county courts have the ability to commit
                                  Foster Care)         mitigate risk to the                                                                                                                   (Target was .775);                            victim restitution                                                                                                                                                            and crime victims                         Indirect - Families,      youth to OYA for either close custody or placement and
                                                       community by providing                                                                    41500-10 Residential - Injuries to youth per Injuries to youth per 100 person-                                                                                                                                                                                                                                     crime victims,            supervision without the approval of OYA (ORS 419C.478),
                                                       supervised living                                                                         100 person-days of youth placement.          days of youth placement were .129                                                                                                                                                                                                                                     potential crime victims   there is an implied mandate to provide some level of
                                                       environments that address                                                                                                              in 2003 (Target was .546)                                                                                                                                                                                                                                                                       service. In addition, while OYA has paroling authority from
                                                       youth offender behavioral                                                                                                                                                                                                                                                                                                                                                                                                              close custody facilities, OYA must make that decision with
                                                       issues and support youth                                                                                                                                                                                                                                                                                                                                                                                                               the consent of the committing court (ORS 420.045).
                                                       offenders, either on parole
                                                       or probation until they are
                                                       able to return home or live
                                                       independently.
Oregon Youth            3       Juvenile Crime         The Oregon Youth Authority                                                 1              Statewide recidivism as defined in ORS            The measure relates to fewer youth Juvenile crime rate, recidivism rate                                                                              Indirect     Counties, private non-profit, private for-profit     Decreases in future crime reduce          Direct - 18,000           Services provided by OYA and the funding/funding levels
Authority 41500                Prevention (Basic       provides funding to the 36                                                                420A.012                                          committing fewer offenses than                                                                                                                                                                                         costs for law enforcement, courts,        Youth(2003-05 Point-      for them are not directly mandated in the constitution.
                              Services) Diversion/     county juvenile departments                                                                                                                 before receiving services or                                                                                                                                                                                           county Juvenile Departments, OYA,         in-time)/Indirect -       However, because county courts have the ability to commit
                                Gang Services          to provide crime prevention                                                                                                                 committing less serious offenses                                                                                                                                                                                       and crime victims                         Families, crime           youth to OYA for either close custody or placement and
                                                       services to high-risk or gang-                                                                                                              after services. Affects Benchmark                                                                                                                                                                                                                                victims, potential        supervision without the approval of OYA (ORS 419C.478),
                                                       involved youth at the local                                                                                                                 #62 - the measure of juvenile arrest                                                                                                                                                                                                                             crime victims             there is an implied mandate to provide some level of
                                                       level with the goal of                                                                                                                      in Oregon and Benchmark #52 -                                                                                                                                                                                                                                                              service. In addition, while OYA has paroling authority from
                                                       reducing recidivism and                                                                                                                     the measure of new criminal                                                                                                                                                                                                                                                                close custody facilities, OYA must make that decision with
                                                       diverting youth offenders                                                                                                                   referrals                                                                                                                                                                                                                                                                                  the consent of the committing court (ORS 420.045).
                                                       from commitment to the
                                                       authority.

Oregon Youth            3         Juvenile Justice     The Juvenile Justice                                                       1                                                                All 36 counties plus OYA utilize JJIS The returns from JJIS/JJPS are                                                                               Direct/Indir OYA                                                    JJIS reduces the amount of time           Direct -36 county         Services provided by OYA and the funding/funding levels
Authority 41500                Information System      Information System                                                                                                                                                                the ability to track youth anywhere                                                                          ect - OYA                                                           tracking down paper case files,           Juvenile                  for them are not directly mandated in the constitution.
                                 (JJIS) & Juvenile     provides the Oregon Youth                                                                                                                                                         in the juvenile justice system;                                                                              has                                                                 provides for faster identification of     Departments plus          However, because county courts have the ability to commit
                                  Justice Partner      Authority and 36 county                                                                                                                                                           access relevant case information                                                                             statutory                                                           youths locally and statewide,             OYA/ Indirect - 62        youth to OYA for either close custody or placement and
                                   System (JJPS)       juvenile departments the                                                                                                                                                          at any level in the system; gain                                                                             obligation                                                          provides data for better utilization of   researchers, county       supervision without the approval of OYA (ORS 419C.478),
                                                       automated ability to track                                                                                                                                                        abiltiy to identify most effective                                                                           to manage                                                           bed space, and provides one system        DA's, sheriffs, police    there is an implied mandate to provide some level of
                                                       youth offenders’                                                                                                                                                                  interventions; and provide                                                                                   JJIS the                                                            that is operated centrally for state,     offices, other state      service. In addition, while OYA has paroling authority from
                                                       progression through the                                                                                                                                                           information for policy making                                                                                system is a                                                         county, and local agencies.               agencies                  close custody facilities, OYA must make that decision with
                                                       justice system, report data                                                                                                                                                                                                                                                                    partnership                                                                                                                             the consent of the committing court (ORS 420.045).
                                                       to managers of programs                                                                                                                                                                                                                                                                        of OYA
                                                       and decision-makers at                                                                                                                                                                                                                                                                         and the 36
                                                       state and local levels, and                                                                                                                                                                                                                                                                    county
                                                       provide for program                                                                                                                                                                                                                                                                            juvenile
                                                       evaluation.                                                                                                                                                                                                                                                                                    department
                                                                                                                                                                                                                                                                                                                                                      s

Psychiatric Security    2     Managing clients who     The Board manages the                      2                               1              39900-01 - % of revocations of conditional        39900-01: 0% - Indicates that the        The Board's current recidivism                                                                            Direct and     D- The Board provides direct service to all          The benefits of the PSRB far              Direct = 695 clients      Re: Governor's Principles: a secondary one is listed as it is
Review Board                  have been found by a     treatment of clients who                                                                  release based on commission of felony.            Board makes informed and                 rate of 0% is extraordinary                                                                               Indirect       citizens and its clients in particular, by           outweigh the relatively small costs of                              also the Board's statutory responsibility to assure that its
                              court to be criminally   have been deemed                                                                          39900-02 - % of hearings scheduled within         effective decisions regarding the        compared to the recidivism rate of                                                                                       conducting hearings and monitoring the               the program to the State. Currently,                                clients with mental disabilities receive adequate mental
                              insane.                  criminally insane. It has                                                                 statutory timeframes. 39900-03 - % of             client's appropriate placement and       Department of Corrections'                                                                                               progress of all its clients with special attention   the costs associated with running the                               health care and treatment. Re: Mandated? ORS 161.327-
                                                       two aspects: providing                                                                    conditional release reports received on           monitors closely so they don't re-       clients which averages between                                                                                           on those living in the community on                  agency itself averages about $500                                   161.400 No other mechanism identified in Oregon law to
                                                       statutorily required hearings                                                             time. 39900-04 - % of conditional releases        offend. * This measure supports          30-35%, especially given the                                                                                             conditional release. I = There is an Indirect        per client per year. Although the                                   assume responsibility for persons found "guilty except for
                                                       for clients and closely                                                                   maintained in community/month.                    Oregon Benchmark #64 - Adult             difficult nature of this population.                                                                                     aspect to the Board's operation as well in that      Board does not generate any                                         insanity" of a crime. Re: Policy Packages: the Board has
                                                       monitoring individuals                                                                                                                      Recidivisim - and has a primary link                      The tremendous                                                                                          the treatment and daily supervision of its           revenue, per se, its operations                                     submitted a policy package for an increse of 1 F.T.E. to
                                                       whom the Board                                                                                                                              to it. 39900-02: 89% - The Board         growth in caseload that the PSRB                                                                                         clients is provided by entities that contract        certainly save the State money both                                 handle the tremendous caseload growth the Board
                                                       determines can be                                                                                                                           strives to hold hearings in the          continues to experience annually                                                                                         with the State. The treatment services and           in the lower amount it has to expend                                continues to experience with its forensic population.
                                                       adequately controlled and                                                                                                                   timeframes set out in the statute.       is indicative of a number of things                                                                                      daily supervision of its clients on conditional      for clients care and treatment
                                                       treated on conditional                                                                                                                      However, because the Board is not        one of which is the confidence                                                                                           release are carried out by both county and           because of the Board's conditional
                                                       release in the community.                                                                                                                   funded to meet every week, this is       that judges, prosecutors, defense                                                                                        private mental health and residential                release program and in the amount
                                                                                                                                                                                                   not always possible. 39900-03:           attorneys and the public have in                                                                                         providers with whom D.H.S./OMHAS                     it ultimately does not have to spend
                                                                                                                                                                                                   75.7% - The Board relies on the          the Board's operation.                                                                                                   contracts.                                           at all. The latter is a result of the
                                                                                                                                                                                                   community case manager to submit                                                                                                                                                                                       Board's success in keeping
                                                                                                                                                                                                   these in a timely fashion. The                                                                                                                                                                                         individuals with severe and persistent
                                                                                                                                                                                                   Board needs to exert further                                                                                                                                                                                           mental illness from re-offending and
                                                                                                                                                                                                   pressure to improve this measure.                                                                                                                                                                                      re-entering the criminal justice
                                                                                                                                                                                                   39900-04: 98.3% - This again, is                                                                                                                                                                                       system with all those attendant
                                                                                                                                                                                                   an indicator of the effectiveness of                                                                                                                                                                                   costs. This is accomplished in the
                                                                                                                                                                                                   the Board's decisions regarding                                                                                                                                                                                        hearings by continuing the in-patient
                                                                                                                                                                                                   conditional release and its                                                                                                                                                                                            commitment of those clients who
                                                                                                                                                                                                   supervision of those placed in the                                                                                                                                                                                     need further hospitalization while
                                                                                                                                                                                                   community.                                                                                                                                                                                                             carefully monitoring the release of
                                                                                                                                                                                                                                                                                                                                                                                                                          the others who can be adequately
                                                                                                                                                                                                                                                                                                                                                                                                                          controlled and treated in the
                                                                                                                                                                                                                                                                                                                                                                                                                          community. The public is protected
                                                                                                                                                                                                                                                                                                                                                                                                                          and fewer citizens are victimized as
                                                                                                                                                                                                                                                                                                                                                                                                                          a result of the Board's actions. This
                                                                                                                                                                                                                                                                                                                                                                                                                          is evidenced by the Board's
                                                                                                                                                                                                                                                                                                                                                                                                                          extremely low recidivism rate of 0%
                                                                                                                                                                                                                                                                                                                                                                                                                          for the calendar year 2003. At the
Public Utility          5       Utility Program/       Safety: Conducts outside                                                   1                                                              4 As of 2002 there were .59 injuries       Customers (and utility workers)                                                                              Direct                                                           The Public Utility Commission             All electric utility
Commission                     Electric & Natural      plant inspections of all                                                                                                                    per 100,000 electric utility             get safe and reliable operation of                                                                                                                                            detects numerous safety violations,       customers in Oregon
                              Gas Division/ Electric   electric utilities in the state                                                                                                             customers.                               the electrical system .                                                                                                                                                       and the number of violations would        (1.7 million)
                                 Safety Section        with a focus on utility                                                                                                                                                                                                                                                                                                                                            be even higher without this oversight.
                                                       maintenance programs.                                                                                                                       The goal is to protect the health                                                                                                                                                                                       The value of the lives saved and
                                                       Also ensures safety training                                                                                                                and safety of Oregonians with a                                                                                                                                                                                        accidents avoided through this
                                                       is provided to utility                                                                                                                      target of .5 injuries per 100,000                                                                                                                                                                                      activity has not been quantified.
                                                       personnel and the public                                                                                                                    electric customers for 2007.
                                                       and promotes use of the
                                                       one-call notification service
                                                       to locate underground utility
                                                       facilities before digging.




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                                                                                                       Governor's Principle                                                                                                                                                             Mandate Category
                                                                                                                                                                                                                                                                               1           2       3                                         Services
                                                          Program/Function (50          A     B         C                     E         F                                                        Performance Measure(s)                                                        Debt     Federal Federal 4 State                             Direct/Indir
Agency                  Comm       Program Title             WORDS OR LESS)            Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                            Outcome                         Evidence of Return/Outcomes          Service     Law    Option  Const   Mandated Legal Reference       ect                       Service Provider                        Costs vs. Benefits (ROI)          # Citizens Affected                             Comments
Public Utility            5       Utility Program/     Safety: Conducts outside                                                 1                                                         5 As of 2002 there were 0.0 injuries          Customers (and utility workers)                             X           USC Title 49 Chapter 601       Direct                                                      The Public Utility Commission           All natural gas utility   Policy Option Package 102 requests one additional Safety
Commission                       Electric & Natural    plant inspections. It                                                                                                                per 100,000 gas utility customers.          get safe operation of the natural                                                                                                                                  detects safety violations, and the      customers in Oregon       Inspector to meet Federal Pipeline safety requirements.
                                 Gas Division/ Gas     ensures safety training is                                                                                                                                                       gas system .                                                                                                                                                       number of violations would be higher    (over 600,000) and        Fiscal Impact $184,398 (Other Funds $92,201 and Federal
                                   Safety Section      provided to utility personnel                                                                                                          The goal is to protect the health                                                                                                                                                                            without this oversight. The value of    others in proximity of    Funds $92,197)
                                                       and the public, and it                                                                                                                 and safety of Oregonians with a                                                                                                                                                                              the lives saved and accidents           facilities
                                                       promotes public use of the                                                                                                             target of maintaining the 0.0 injuries                                                                                                                                                                       avoided through this activity has not
                                                       one-call notification service                                                                                                          per 100,000 gas customers for                                                                                                                                                                                been quantified.
                                                       to locate underground utility                                                                                                          2007.
                                                       facilities before digging.

Board of Examiners       7        Oregon health-       #1 Licensing of Oregon                   1                               2              #2                                             Percentage of school systems              Verifiable from data base                                                                              Direct      Currently provided by SPA Licensing Board.      Protects public with competent          Approximately1450         License fees pays for licensing and enforcement. ORS
for Speech-Language              related licensing     Speech-Language                                                                                                                        having a certified Speech Assistant                                                                                                           service to     Regulatory licensing & enforcement most         licensees; license fees pay for all     SLPs, SLPAs &             Chapter 681
Pathology and                          board           Pathologists (SLPs), SLP                                                                                                               on staff increases                                                                                                                            consumer       effectively provided by objective government    services. Licensing is ongoing.         Audiologists licensed
Audiology                                              Assistants, and Audiologists                                                                                                                                                                                                                                                              by        entity.                                                                                 in Oregon; Board's
                                                                                                                                                                                                                                                                                                                                             licensing                                                                                             function is to protect
                                                                                                                                                                                                                                                                                                                                               board.                                                                                              the citizens who use
                                                                                                                                                                                                                                                                                                                                                                                                                                                   these professional
                                                                                                                                                                                                                                                                                                                                                                                                                                                   services.

Board of Examiners       7        Oregon health-       #2 Enforcement                           1                               2              #3                                             100% of audited licensees meet            Verifiable data Audits 5% of                                                                           Direct
for Speech-Language              related licensing                                                                                                                                            professional development                  renewal applications                                                                                service to
Pathology and                          board                                                                                                                                                  requirements                                                                                                                                  consumer
Audiology                                                                                                                                                                                                                                                                                                                                        by
                                                                                                                                                                                                                                                                                                                                             licensing
                                                                                                                                                                                                                                                                                                                                               board.
Board of Examiners of    6       Dietitian Licensing   Licensing Registered                     1                               2              8330001, 8330002, 8330003                      71% of licenses issued within 2           Outcomes are evaluated by office                                         ORS 691                        Direct     Board of Examiners of Licensed Dietitians.      Many of the licensees are employed 350/14000                      Some feel that anyone whose activities have a direct
Licensed Dietitians                                    Dietitians who wish also to                                                                                                            weeks (goal of 100); 100% of              tally.                                                                                                             Government is the only provider.                by large health-care organizations                                impact on a person's health should have the legal tether of
                                                       be bound by State good-                                                                                                                complaint processes finished within                                                                                                                                                                          that want to quality for Medicare                                 a state license. The license provides the service receiver
                                                       character rules.                                                                                                                       9 mos. (goal of 100); 77% of                                                                                                                                                                                 reimbursement (for dietetics                                      with recourse should the licensee's activity prove
                                                                                                                                                                                              licensees rating agency service as                                                                                                                                                                           services). Presumably, those                                      injurious.ORS 691
                                                                                                                                                                                              at least "good" (goal of 50).                                                                                                                                                                                organizations are attentive to
                                                                                                                                                                                              8330001 has fallen short because                                                                                                                                                                             licensees' complaints about license
                                                                                                                                                                                              of failure to divide labor.                                                                                                                                                                                  cost. The program, being "Other-
                                                                                                                                                                                                                                                                                                                                                                                                           funded," brings in no money to the
                                                                                                                                                                                                                                                                                                                                                                                                           state. The savings to the health-care
                                                                                                                                                                                                                                                                                                                                                                                                           organizations are immediate (in
                                                                                                                                                                                                                                                                                                                                                                                                           terms of Medicare response time).
                                                                                                                                                                                                                                                                                                                                                                                                           Costs are on-going, in the sense of a
                                                                                                                                                                                                                                                                                                                                                                                                           biennial renewal.

Bureau of Labor &        5             CRD             Civil Rights Investigation &                        1                    2              Agency Performance Measures 2 - 4              Provide prompt response to 85% of         Oregonians receive fair,                                                                              Services Services are provided by the Bureau.                All citizens and businesses benefit     In FY 04, approx.         Relating to secondary principle: The Civil Rights Division
Industries                                             Enforcement enforces laws                                                                                                              inquiries about whether allegations       nondiscriminatory treatment in                                                                           are     Services are governed by Oregon statute.          from having an agency enforcing         2,000 filed               helps ensure a safe, sustainable workplace for all Oregon
                                                       that grant job seekers and                                                                                                             may violate Oregon's civil rights         their workplace. Oregonians can                                                                       provided                                                     anti-discrimination laws.               complaints and            workers and levels the playing field so all Oregon
                                                       employees equal access to                                                                                                              laws within two business days.            feel safe in their workplace.                                                                        directly by                                                   Administrative processing of these      another 27, 300           employers may thrive successfully.              ORS
                                                       jobs, promotions, and a                                                                                                                        Conduct 50% of initial                                                                                                                the agency.                                                    cases also eases burden on the          inquired about their      Chapter 659, 654.
                                                       work environment free from                                                                                                             interviews with civil rights                                                                                                                                                                                 judiciary for these claims would        civil rights in the
                                                       discrimination and                                                                                                                     complainants within 40 days to                                                                                                                                                                               otherwise be directed to the courts.    employment, housing
                                                       harassment; assures job                                                                                                                determine if sufficient basis exits for                                                                                                                                                                                                              and public
                                                       protection when reporting                                                                                                              full investigation.            Fully                                                                                                                                                                                                                 accommodations
                                                       worksite safety violations                                                                                                             investigate 65% of complaints within                                                                                                                                                                                                                 areas.
                                                       and whistle-blowing                                                                                                                    180 days (allowed one year under
                                                       activities, use of family                                                                                                              statute).
                                                       leave provisions or the
                                                       worker's compensation
                                                       system; provides protection
                                                       for those seeking housing
                                                       or use of public facilities;
                                                       and enforces laws that
                                                       provide equal access to
                                                       career schools.


Commission for           7                             Promote equality for women                          1                    2              Advocacy for women's equality and                                                        Agency is not able to operate fully                                                                    Both        Also work through community organizations                                               Women directly; all       Agency is experiencing financial constraints although it is
Women                                                                                                                                          collaborate statewide; advocacy for full and                                             due to budgetary constraints.                                                                                      with similar mission like AmeriCorps program.                                           state citizens            operating.
                                                                                                                                               equal treatment of women under law, in                                                                                                                                                                                                                                                              indirectly.
                                                                                                                                               employment, in education and training
                                                                                                                                               opportunities.
Commission on Asian      7                             Promote equality for                                1                    2              112-01: Develop interactive commission                                                   Agency has been shut down due                                                                          Both        Also work through community organizations                                                Asian - American         Agency operations have been shut down due to lack of
Affairs                                                Oregon's Asian American                                                                 web page with links to state and other                                                   to budgetary constraints.                                                                                          with similar mission                                                                    community of the          funding.
                                                       community                                                                               service organizations. 112-07: Number of                                                                                                                                                                                                                                                            state directly; all state
                                                                                                                                               Asian American applicants to serve on                                                                                                                                                                                                                                                               citizens indirectly.
                                                                                                                                               state government boards and
                                                                                                                                               commissions. 112-08: Number of
                                                                                                                                               community leaders recruited to serve on
                                                                                                                                               task forces. 112-11 & 112-14: Success of
                                                                                                                                               Asian heritage events.
Commission on Black      7                             Promote equality for                                1                    2              117-01: Develop 75 key stakeholders                                                      Agency has been shut down due                                                                          Both        Also work through community organizations                                               African - American        Agency operations have been shut down due to lack of
Affairs                                                Oregon's African- American                                                              involved in federal, state, and/or local                                                 to budgetary constraints.                                                                                          with similar mission                                                                    community of the          funding.
                                                       community                                                                               issues of concern to African Americans in                                                                                                                                                                                                                                                           state directly; all state
                                                                                                                                               Oregon. 117-03: Number of                                                                                                                                                                                                                                                                           citizens indirectly.
                                                                                                                                               recommendations issued to Governor,
                                                                                                                                               legislature, state agencies, and
                                                                                                                                               communities. 117-06: Number of African
                                                                                                                                               Americans candidates stimulated to apply
                                                                                                                                               for Oregon boards and commissions.

Commission on            Court Appointed Special Advocates law requires that
                         2                           Federal                            1                                       2                                                         3 a) State investments netted                 Nationwide, Court Appointed                       X                      ORS 419A.170 PL108-36      Indirect       Through local commissions on children and        2001-03 biennial budget - $1.68        3,927 children and         Governor's Principle E rationale: Court Appointed Special
Children and Families                                juvenile and family courts                                                                                                             $700,000 in cash and in-kind                Special Advocate volunteers                                                                                        families, Court Appointed Special Advocate      million ($1.46 million state general    9,818 parents             Advocate programs work with the court system to hold
                                                     appoint a Guardian ad                                                                                                                  resources locally in 2003-05. - a           contributed more than 9 million                                                                                    Programs are in 36 counties                     funds).     Local communities           through the               parents accountable and prevent further abuse to their
                                                     Litem in all cases of child                                                                                                            50% return.                                 hours of volunteer service in                                                                                                                                      match with local cash and in-kind       services of 1,233         children. Additional comments: Current funding levels
                                                     abuse and neglect. Trained                                                                                                                     b) the value of nearly              2000, equivalent to $461 million                                                                                                                                   resources 100% of every dollar the      volunteers in 2003.       allow the programs to serve approximately 30% of the
                                                     and sworn Court Appointed                                                                                                              105,000 volunteer hours is                  in taxpayer dollars if                                                                                                                                             state invests (includes value of                                  children who need a Court Appointed Special Advocate.
                                                     Special Advocate                                                                                                                       estimated to be nearly $1,500,000.          compensated for their service.                                                                                                                                     volunteer time), Benefits include                                 Policy option package will include request to stabilize and
                                                     volunteers serve as                                                                                                                                                                                                                                                                                                                                   advocacy for the child in the court                               increase numbers served.
                                                     Guardian ad Litem, a                                                                                                                                                                                                                                                                                                                                  system/process, ensuring a safe,
                                                     child's voice in court                                                                                                                                                                                                                                                                                                                                permanent solution for the child is
                                                     proceedings related to                                                                                                                                                                                                                                                                                                                                reached; identification and
                                                     abuse, neglect, out-of-                                                                                                                                                                                                                                                                                                                               coordination of needed services for
                                                     home placement, healthy                                                                                                                                                                                                                                                                                                                               the child; and provision of a caring
                                                     and safety issues etc.                                                                                                                                                                                                                                                                                                                                adult who is looking after the best
                                                     Serving children 0-18.                                                                                                                                                                                                                                                                                                                                interests of an abused or neglected
                                                                                                                                                                                                                                                                                                                                                                                                           child.




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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        DRAFT
                                                                                                       Governor's Principle                                                                                                                                                              Mandate Category
                                                                                                                                                                                                                                                                                1           2       3                                              Services
                                                        Program/Function (50            A     B         C                     E         F                                                        Performance Measure(s)                                                         Debt     Federal Federal 4 State                                  Direct/Indir
Agency                  Comm     Program Title            WORDS OR LESS)               Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                              Outcome                      Evidence of Return/Outcomes            Service     Law    Option  Const     Mandated Legal Reference          ect                      Service Provider                         Costs vs. Benefits (ROI)           # Citizens Affected                              Comments
Commission on             2      Relief Nurseries    Serving young (birth-6)            1                                       2                                                         1 Although Performance Measure 1             a) Program outcome data show                                                                                 Indirect Through local commissions on children and           The average annual cost per "slot"      2,075 children and        Statutory Reference: ORS 417.788
Children and Families                                children of the highest risk                                                                                                           is specific to Healthy Start, it is also   that most families experienced                                                                                          families, private non-profit Relief Nurseries     (position) is $7,903 (2002-03).         1,461 families were       Governor's Principle E rationale: Nurseries respond to
                                                     families who are victims, or                                                                                                           used as a measure for Relief               improvement in their ability to                                                                                         are in 5 counties.                                During the year, programs may           served in 2002-03.        urgent needs of families to prevent abuse to their children.
                                                     are at risk of, child abuse                                                                                                            Nurseries). Only 1.7% of families          meet their basic needs.                                                                                                                                                   serve more than one child in a slot     The families had          Additional comments: Staff work closely with Department
                                                     and neglect. Children are                                                                                                              served had a child placed into                              b) The programs                                                                                                                                          which reduces the average cost per      multiple risk factors,    of Human Services caseworkers in case planning, where
                                                     served in Therapeutic Early                                                                                                            foster care while they were                were effective in reducing a                                                                                                                                              child to $4,223. Relief Nursery         including poverty         appropriate. Low foster care placement rate is significant
                                                     Childhood classroom                                                                                                                    participating in the program (2002-        child's fear of parent or parent's                                                                                                                                        services reduce foster care costs by    (89%) high stress         given that families served are identified as being at highest
                                                     settings. Families of the                                                                                                              03).                                       partner, which results in improved                                                                                                                                        as much as $12,000 or more              (78%) and                 risk for abuse. Policy option package will include a
                                                     children are served through                                                                                                            Oregon Benchmark: Number of                parent/child relationships and                                                                                                                                            annually for every child maintained     under/unemployment        request for 2 new nurseries
                                                     family home visits,                                                                                                                    children who are abused/neglected          child development.                                                                                                                                                        in the natural family. Other benefits   (74%). Approx. 26%
                                                     substance abuse                                                                                                                        per 1,000 persons under age 18                      c) Programs show                                                                                                                                                 to the child remaining at home in an    of the families were
                                                     interventions, parent                                                                                                                  (benchmark);                               success in impacting two risk                                                                                                                                             improved family situation are           teenage parents.
                                                     education and involvement                                                                                                                                                         factors that are difficult to change,                                                                                                                                     substantial. Low foster care
                                                     in the service plan.                                                                                                                                                              are highly associated with child                                                                                                                                          placement rate for families in the
                                                                                                                                                                                                                                       abuse, and are among the most                                                                                                                                             program is a measure of improved
                                                                                                                                                                                                                                       common among Relief Nursery                                                                                                                                               family stability as a result of the
                                                                                                                                                                                                                                       clients: substance abuse and                                                                                                                                              services.
                                                                                                                                                                                                                                       under/unemployment.


Commission on            7                           Promote equality for                                  1                    2              118-01: Percent of bills impacting                                                      Agency has been shut down due                                                                                 Both      Also work through community organizations                                                 Hispanic community        Agency operations have been shut down due to lack of
Hispanic Affairs                                     Oregon's Hispanic                                                                         Hispanics reviewed and tracked before                                                   to budgetary constraints.                                                                                               with similar mission                                                                      of the state directly;    funding.
                                                     Community                                                                                 legislative action. 118-06: Number of                                                                                                                                                                                                                                                                     all state citizens
                                                                                                                                               community groups involved in education                                                                                                                                                                                                                                                                    indirectly.
                                                                                                                                               advocacy. 118-09: Number of Hispanic
                                                                                                                                               applicants to serve on boards and
                                                                                                                                               commissions. 118-11 & 12: Number of
                                                                                                                                               participants at the annual Latino awrds
                                                                                                                                               night and the Youth Summit.
Criminal Justice         3       Racial Profiling      Receive and analyze data                                                 2       1      None adopted                                 N/A                                        Public confidence in validity of                                                                              Both.     Agency staff collects and analyzes data.          Helps police agencies provide           Indirectly affects all
Commission 21300                   committee         from law enforcement                                                                                                                                                              police stops are tested by public                                                                                       Community assistance is provided by               effective, accepted services;           persons stopped by
                                                     agencies on the                                                                                                                                                                   opinion survey. Satisfaction with                                                                                       contractor.                                       increases public confidence in          police in Oregon
                                                     characteristics of persons                                                                                                                                                        community assistance will be                                                                                                                                              propriety of police actions. Reduces    (data on 600,000
                                                     involved in police contacts                                                                                                                                                       measured through customer                                                                                                                                                 need for remedial actions if/when       stops was reported to
                                                     to examine possible over-                                                                                                                                                         satisfaction survey.                                                                                                                                                      incident occurs, including incident     the committee by the
                                                     representation, assist                                                                                                                                                                                                                                                                                                                                      review by government agencies and       small number of
                                                     communities addressing                                                                                                                                                                                                                                                                                                                                      possible lawsuits against law           Oregon law
                                                     issue of racial profiling.                                                                                                                                                                                                                                                                                                                                  enforcement officers and agencies.      enforcement
                                                                                                                                                                                                                                                                                                                                                                                                                                                         agencies that record
                                                                                                                                                                                                                                                                                                                                                                                                                                                         and report this data).
Dentistry, Board of      7                           Licensing                                  1                               2              833413-01; 833413-02; 833413-03;             833413-01: 90% compliance with             833413-01: Review of Audit                                                                                    Direct    State Government. The core objective of      The Agency is not Funded with tax            Direct Impact All         The Oregon Board of Dentistry does not have a direct
                                                                Enforcement                                                                    833413-04; 833413-05                         CE Requirements; 833413-02: 2.3            forms; 833413-02: Review of                                                                                             protecting the public cannot be accomplished dollars The benefits include                 Dentists 3,485 and        fiscal impact on the taxpayers of Oregon.The Board
                                                                             The                                                                                                            Average months for completion of           enforcement Statistics; 833413-                                                                                         through a non-governmental entity.           protection of the public as well as          Dental Hygienists         derives its revenue totally from License and Examination
                                                     mission of the Oregon                                                                                                                  Investigations; 833413-03: 8 days to       03: Review of licensing statistics;                                                                                                                                  allowing for an Administrative               3,310         Indirect    fees as well as some misc. revenue such as copies and
                                                     Board of Dentistry is to                                                                                                               complete paperwork for license and         833413-04: Review of comments;                                                                                                                                       Procedure rather than using the              Impact All Citizens of    sales of mailing list. The elimination of the Board would
                                                     assure the citizens of the                                                                                                             renewal of license; 833413-04: 36%         833413-05: Scheduling of Meeting                                                                                                                                     State Court System                           Oregon who seek           impact adversely on Dentists and Dental Hygienist
                                                     state receive the highest                                                                                                              positive response on use of                                                                                                                                                                                                                                  dental care are           practicing in this state as well as those who may wish to
                                                     possible quality oral health                                                                                                           Website; 833413-05: Annual review                                                                                                                                                                                                                            Impacted.                 move into Oregon or leave Oregon. Without the Board and
                                                     care.                                                                                                                                  of all rules                                                                                                                                                                                                                                                                           regulation of the Practice of Dentistry would allow for those
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   without proper training and education to practice on the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   citizens of Oregon. Creating a great health risk to the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   citizens of Oregon.

Department of            3          Operating        Director's Office, Human                                                   2       1      N/A                                          N/A                                        N/A                                                                                                             D       DOC personnel                                     The administrative functions support   During fiscal year         The Governor's Principle E is also addressed. If the DOC
Corrections 29100                 Infrastructure     Resource functions,                                                                                                                                                                                                                                                                                                                                         operation of the entire DOC. The       2003: 16,393               is stable, responsive and accountable to Oregonians - then
                                                     Budget, Central Distribution,                                                                                                                                                                                                                                                                                                                               department would not operate           inmates; 27,757            the safety of the public will be enhanced.
                                                     Fiscal Services, Information                                                                                                                                                                                                                                                                                                                                without these support structures.      offenders under
                                                     Systems, Facility Services                                                                                                                                                                                                                                                                                                                                                                         parole / post-prison
                                                                                                                                                                                                                                                                                                                                                                                                                                                        supervision; and
                                                                                                                                                                                                                                                                                                                                                                                                                                                        63,305 probationers.
Department of            3     Transition Services   Education GED, Education           1                                       2              29100-3 and 29100-7                                                                     The data is derived from the                                                                                    B       DOC personnel and contract providers -            Development of a work ethic, basic     16,393 inmates
Corrections 29100                                    Prep., Workbased                                                                                                                                                                  Corrections Information System                                                                                          depends upon the activity or service.             skills, treatment for addictions, and  during fiscal year
                                                     Education, Cognitive,                                                                                                                                                             Report and Institutions Monthly                                                                                                                                           family attachment all significantly    2003 and all Oregon
                                                     Alcohol & Drug, Children's                                                                                                                                                        Report.                                                                                                                                                                   contribute to successful return of the citizens.
                                                     Project and Outside Work                                                                                                                                                                                                                                                                                                                                    inmates to society. Thereby
                                                     Crews.                                                                                                                                                                                                                                                                                                                                                      reducing the costs of re-
                                                                                                                                                                                                                                                                                                                                                                                                                 incarcerationand revictimization.

Department of            1            Youth         These programs ensure               1                                       2              Benchmarks:                                                                                                                                                  X      ORS 339.020                       Direct    Hillcrest, McLaren, OYA facilities, other         Educational activities provided in      Direct: more than         Provides education to youth while being held in
Education                      Corrections/Juvenile that youth in correction and                                                               23 - High School Completion                                                                                                                                                                                     corrections and juvenile detention facilities     these facilities are intended to        1,000 youth.              correctional and detention facilities.
                               Detention Education detention facilities are able                                                                                                                                                                                                                                                                                                                                 decrease recidivism and increase
                                                    to take part in educational                                                                                                                                                                                                                                                                                                                                  opportunities for offenders.
                                                    activities while in custody.

Department of Human      2      Domestic Violence    In 1997, Emergency                         1                               2                                                        11 In 2005, the target is 2.3% of             By providing services to qualifying                         X               ORS 411.117 Federal Law 45          D       Only State staff currently provide this service   Oregon women whose partners             About 700 cases
Services, CAF, Child                                 Assistance benefits were                                                                                                               women subjected to domestic                victims (must meet eligibility                                              CFR 260.50-59                               and benefits. Benefits and services could be      physically or sexually assaulted        (families) per month
Health and Safety                                    extended to help victims of                                                                                                            violence. OBM 45                           standards on available resources,                                                                                       provided by non-state staff.                      them were twice as likely to            by this program.
                                                     domestic violence leave                                                                                                                                                           minor child and safety concerns)                                                                                                                                          experience chronic depression, three    Payments are made
                                                     abusive situations.                                                                                                                                                               of domestic violence, at-risk                                                                                                                                             times as likely to have chronic         to an adult, additional
                                                                                                                                                                                                                                       families with children are safer                                                                                                                                          anxiety, and four times as likely to    children are served
                                                                                                                                                                                                                                       and better able to maintain self-                                                                                                                                         have post-traumatic stress disorder.    within the family unit.
                                                                                                                                                                                                                                       sufficiency through employment.                                                                                                                                           They were also twice as likely to
                                                                                                                                                                                                                                                                                                                                                                                                                 have considered suicide in the past
                                                                                                                                                                                                                                                                                                                                                                                                                 year.

                                                                                                                                                                                                                                                                                                                                                                                                                  In 2002, at least 30% of domestic
                                                                                                                                                                                                                                                                                                                                                                                                                 violence related homicide victims in
                                                                                                                                                                                                                                                                                                                                                                                                                 Oregon touched DHS in some way.

Department of Human      2      Adult Community      County mental health                       1                               2                                                        28 This measure is included in the            The outcome is based on ratings                             X               ORS 426, Settlement of           Indirect   Counties, Private Agencies and Tribes             Community mental health services        147,178 adults were       Mental health outpatient services support adults with
Services, Health                 Mental Health       programs and nonprofit                                                                                                                 OMHAS Treatment Outcome                    from the Global Assessment of                                               Federal lawsuit "Miranda B."                                                                  provide treatment for thousands of      directly served FY03.     severe persistent mental illness in community-based
Services, Caring for                                 subcontractors provide to                                                                                                              Improvement Report, which is               Functioning (GAF) Scale, which                                              ORS 161                                                                                       Oregonians preventing more serious      This number counts        settings rather than long-term institutional settings; in
Oregonians with                                      adult Oregonians 24/7 crisis                                                                                                           produced on a quarterly basis, and         collected through the Client                                                                                                                                              ramifications of major mental illness   people in each            keeping with a recent Supreme Court decision. These
Mental Illness,                                      response, civil commitment                                                                                                             used to direct quality improvement         Process Monitoring System at the                                                                                                                                          such as school failure, job failure,    service they receive.     services provide immediate benefits in saved lives,
Addictions and Other                                 investigations, outpatient                                                                                                             efforts with County Mental Health          beginning and end of a treatment                                                                                                                                          homelessness, use of jails and early    Individuals may be        prevention of homelessness and the prevention of long
Special Needs                                        treatment, residential                                                                                                                 Programs. The last DHS Annual              episode. The outcome is                                                                                                                                                   death. Without the services, people     served in multiple        term disability from mental illness. The policy option
                                                     treatment, adult foster care,                                                                                                          Performance Report (Sept 03)               incorporated in quarterly reports                                                                                                                                         with major mental illness will over     types of services. In     package funds increased community-based services
                                                     and specialized services for                                                                                                           indicates that 92% improvement or          on County Mental Health                                                                                                                                                   use the emergency rooms, be             addition county staff     including early intervention services for persons who have
                                                     the elderly and for persons                                                                                                            maintain level of function after           Program performance. If a county                                                                                                                                          arrested at increasing rates, be        did 7,934 civil           a serious mental illness, but are not eligible for Medicaid
                                                     in the community under the                                                                                                             treatment.                                 demonstrates a downward trend                                                                                                                                             committed to the state for costly       commitment                services. These services will maintain people in the
                                                     jurisdiction of the Psychiatric                                                                                                                                                   or is significantly below the State                                                                                                                                       state-delivered institutional care.     investigations. Nearly    community rather than institutions, assist them to find and
                                                     Security Review Board.                                                                                                                                                            average, technical assistance                                                                                                                                                                                     9.43% resulted in civil   retain housing and employment. The services funded will
                                                                                                                                                                                                                                       and/or training is given to the                                                                                                                                                                                   commitments.              be evidence based and of proven effectiveness.
                                                                                                                                                                                                                                       County.




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                                                                                                       Governor's Principle                                                                                                                                        Mandate Category
                                                                                                                                                                                                                                                          1           2       3                                               Services
                                                        Program/Function (50            A     B         C                     E         F                                      Performance Measure(s)                                                     Debt     Federal Federal 4 State                                   Direct/Indir
Agency                  Comm       Program Title           WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't   Performance Measure(s)                   Outcome                  Evidence of Return/Outcomes             Service     Law    Option  Const   Mandated Legal Reference             ect                  Service Provider                            Costs vs. Benefits (ROI)           # Citizens Affected                                 Comments
Department of Human       2      Alcohol and Drug     County mental health                      1                               2                                       18 The last DHS Annual Performance     The information used for this                                   X           ORS 409, 410, 430                   Indirect Counties, Private Agencies and Tribes              Treatment reduces costs in criminal      65,835 adults and          Research demonstrates the effectiveness of providing A &
Services, Health                     Treatment        programs and nonprofit                                                                                               Report (Sept 03) indicates that 55% outcome is collected at the                                                                                                                                                 justice, human services, child           children were directly     D treatment for parents involved in child welfare & people
Services, Caring for                                  subcontractors provide to                                                                                            complete treatment and are not      beginning and end of a client's                                                                                                                                             welfare and physical health, and         served. The number         in the criminal justice system. There are direct cost offsets
Oregonians with                                       adults and adolescents non-                                                                                          abusing AOD.                        treatment episode. The data is                                                                                                                                              increases employment earnings. For       of citizens indirectly     and improved societal outcomes. A policy option package
Mental Illness,                                       medical detoxification,                                                                                                                                  submitted to the state through the                                                                                                                                          each $1 invested in treatment, $5 -      impacted is difficult to   will restore funding cut from outpatient treatment in 2001-
Addictions and Other                                  outpatient treatment,                                                                                                                                    Client Process Monitoring                                                                                                                                                   $7 are saved. Oregon's treatment         estimate, but it can       03. The restoration will provide access to 1500 people
Special Needs                                         residential treatment and                                                                                                                                System. The outcome is                                                                                                                                                      system is governed by regulations        easily be assumed          during 2005-07 and contribute to improved DHS
                                                      methadone maintenance.                                                                                                                                   incorporated in quarterly reports                                                                                                                                           that ensure individuals are served in    that the friends and       outcomes. An additional policy option package will fund
                                                                                                                                                                                                               on alcohol & drug program                                                                                                                                                   the least restrictive level of care      families of the service    increased inspections of retailers to assure compliance
                                                                                                                                                                                                               performance. If a program                                                                                                                                                   which results in savings and             recipient are              with laws pertaining to tobacco sales to minors. Failure to
                                                                                                                                                                                                               demonstrates downward trends                                                                                                                                                efficiencies related to client           impacted.                  achieve the required federal goals (Synar mandate) will
                                                                                                                                                                                                               or falls significantly below the                                                                                                                                            placement and continued stay in                                     result in cuts in the federal A&D Block Grant (>$16
                                                                                                                                                                                                               state average, the program must                                                                                                                                             treatment.                                                          million/year).
                                                                                                                                                                                                               develop and implement corrective
                                                                                                                                                                                                               action plans.
Department of Human      2        Eastern Oregon      Eastern Oregon Psychiatric                1                               2                                          Measures of seclusion and           EOPC data systems, monthly NRI                                               ORS 179.010-179.770, ORS           Direct     DHS - EOPC                                       State hospitals provide treatment for    274 adults were          With appropriate supports and community investment,
Services, Health                 Psychiatric Center   Center is a state-operated                                                                                           restraint, elopement and            report to JCAHO reported to                                                  426.010 Settlement of federal                                                                  most challenging individuals. In the     directly served FY03. many of the adults who are not under court or PSRB
Services, Caring for                                  psychiatric hospital that                                                                                            readmission rates reported to Joint "Governing Body" at regular                                                  lawsuit "Miranda B."                                                                           absence of community settings            The number of            jurisdiction could be served in community-based treatment.
Oregonians with                                       provides both acute and                                                                                              Commission on the Accreditation of meetings.                                                                                                                                                                    tailored to their needs, many patients   citizens indirectly
Mental Illness,                                       long-term inpatient                                                                                                  Healthcare organizations.                                                                                                                                                                                       remain longer in the hospital than is    impacted is difficult to
Addictions and Other                                  psychiatric services to 60                                                                                           Additional measures under                                                                                                                                                                                       clinically required. On a per diem       estimate, but it can
Special Needs                                         adults. It is the only eastern                                                                                       development. Seclusion and                                                                                                                                                                                      basis community services are less        easily be assumed
                                                      Oregon acute care hospital                                                                                           restraint and Elopement rates                                                                                                                                                                                   costly and receive federal funds         that the friends and
                                                      treating public clients. In                                                                                          trending down.                                                                                                                                                                                                  participation which is prohibited in     families of the service
                                                      addition, the hospital                                                                                                                                                                                                                                                                                                               state institutions.                      recipient are
                                                      provides psychiatric                                                                                                                                                                                                                                                                                                                                                          impacted.
                                                      consultation to the eastern
                                                      Oregon counties.l

Department of Human      2     Oregon State Hospital Oregon State Hospital is a                 1                               2                                          Measures of seclusion and               OSH data systems, monthly NRI                                            ORS 179.010-179.770, ORS           Direct     DHS - OSH                                        State hospitals provide treatment for    1,257 adults and           With appropriate supports and community investment,
Services, Health                                     state-operated psychiatric                                                                                            restraint, elopement and                report to JCAHO reported to                                              161.295-161.400, ORS                                                                           most challenging individuals. In the     children were directly     many of the adults who are not under court or PSRB
Services, Caring for                                 hospital with facilities in                                                                                           readmission rates reported to Joint     "Governing Body" at regular                                              426.010. Settlement of federal                                                                 absence of community settings            served FY 03. The          jurisdiction could be served in community-based treatment.
Oregonians with                                      Salem and Portland. It                                                                                                Commission on the Accreditation of      meetings.                                                                lawsuits "Panner Decision"                                                                     tailored to their needs, many patients   number of citizens         A policy option package is proposed to assess staffing,
Mental Illness,                                      provides long-term inpatient                                                                                          Healthcare organizations.                                                                                        and "Miranda B."                                                                               remain longer in the hospital than is    indirectly impacted is     land use and physical plant modification needed to reduce
Addictions and Other                                 psychiatric services to more                                                                                          Additional measures under                                                                                                                                                                                       clinically required. On a per diem       difficult to estimate,     crowding, improve the quality of care, avoid risk of future
Special Needs                                        than 700 adolescents, civilly                                                                                         development. Readmission within                                                                                                                                                                                 basis community services are less        but it can easily be       costs and produce a master plan for state hospitals.
                                                     committed adults, criminally                                                                                          30 days of discharge average less                                                                                                                                                                               costly and receive federal funds         assumed that the           Three additional packages will respond to:
                                                     committed adults, and                                                                                                 than 2% of discharge cohort, well                                                                                                                                                                               participation which is prohibited in     friends and families       recommendations of an audit of excessive overtime at
                                                     elderly and younger brain-                                                                                            below national average of 6%.                                                                                                                                                                                   state institutions.                      of the service             state institutions by the Secretary of State; replacement of
                                                     injured adults.                                                                                                       Seclusion rate of 4% of patients                                                                                                                                                                                                                         recipient are              food preparation equipment in Salem which has exceeded
                                                                                                                                                                           above national average of 3.5%, but                                                                                                                                                                                                                      impacted.                  its' productive and efficient life expectancy of 13 years; and
                                                                                                                                                                           seclusion hours per 1000 Inpatient                                                                                                                                                                                                                                                  an increase in community resources to prevent
                                                                                                                                                                           hours below national average.                                                                                                                                                                                                                                                       institutionalization in nursing facilities, acute care, and
                                                                                                                                                                           Restraint rate and restraint hours                                                                                                                                                                                                                                                  Oregon State Hospital. (Geropsychiatric System
                                                                                                                                                                           are 1/3 to 1/2 national rates.                                                                                                                                                                                                                                                      Improvement)
                                                                                                                                                                           Elopement rate is near zero.


Department of Human      2     Child and Adolescent County mental health                        1                               2                                       28 The measure is included in the          The outcome is based on ratings                            X             N/A                                Indirect   Counties, Private Agencies and Tribes            Community mental health services         68,295 children and        There is additional work being done to restructure and
Services, Health                   Mental Health    programs and private                                                                                                   OMHAS Treatment Outcome                 from either the Children’s Global                                                                                                                                       provide treatment for thousands of       adolescents were           integrate the child and adolescent service system
Services, Healthy                     Services      nonprofit providers deliver                                                                                            Improvement Report, which is            Assessment Scale, which is                                                                                                                                              Oregonians preventing more serious       directly served in         components under a single point of accountability within
Babies, Thriving Kids                               24/7 crisis response,                                                                                                  produced on a quarterly basis and       collected through the Client                                                                                                                                            ramifications of mental disorders        FY03. This number          each community. This will result in a less fragmented
                                                    outpatient treatment,                                                                                                  used to direct quality improvement      Process Monitoring System at the                                                                                                                                        such as removal from the home,           counts youth in each       service system and will decrease the amount of time that
                                                    psychiatric day treatment,                                                                                             efforts with County Mental Health       beginning and end of a treatment                                                                                                                                        school failure, and involvement with     service they received.     youth are served in institutional settings. As part of this
                                                    and psychiatric residential                                                                                            Programs. The last DHS Annual           episode. The outcome is                                                                                                                                                 the juvenile justice system. Without                                work, the Department will develop additional performance
                                                    treatment.                                                                                                             Performance Report (Sept 03)            incorporated in quarterly reports                                                                                                                                       these services children and                                         measures specifically for children and adolescents. A
                                                                                                                                                                           indicates that 97% improved or          on County Mental Health                                                                                                                                                 adolescents with mental disorders                                   policy option package will fund improvements in intensive
                                                                                                                                                                           maintained level of functioning after   Program performance. If a                                                                                                                                               over use emergency rooms,                                           community services, residential rates and capacity and
                                                                                                                                                                           treatment. DHS is developing            county demonstrates a downward                                                                                                                                          become involved with the child                                      individualized plans for children leaving Oregon Youth
                                                                                                                                                                           additional child-specific indicators    trend or is significantly below the                                                                                                                                     welfare system and are over-                                        Authority institutions.
                                                                                                                                                                           as part of a major system change        state average, technical                                                                                                                                                represented in juvenile detention
                                                                                                                                                                           initiative related to a 2003 Budget     assistance and/or training is                                                                                                                                           centers and Oregon Youth Authority
                                                                                                                                                                           Note.                                   provided.                                                                                                                                                               custody. Failure to identify and treat
                                                                                                                                                                                                                                                                                                                                                                                           these disorders early results in youth
                                                                                                                                                                                                                                                                                                                                                                                           being served in expensive
                                                                                                                                                                                                                                                                                                                                                                                           institutional settings.

Department of Human      2       Clandestine Drug     This program trains,                      1                               2                                          During FY03, 197 properties were        Heightened awareness of toxic                                            ORS 453.885 (1)                    Direct,    DHS                                              Improves health and safety in homes Homeowners,                     Methadone lab problem has grown significantly, spreading
Services, Health                   Lab Clean Up       certifies, and licenses                                                                                              decontaminated, 244 new cases           hazards so Oregonians can make                                           453,888(1)                         Indirect   While training can be contracted, inspecting,    and the environment, reducing       tenants. 200-300                to rural Oregon where expertise and resources are
Services, Promoting a                                 companies and individuals                                                                                            identified, 2 new contractors           healthy decisions. Regulating                                                                                          licensing and enforcement is more unbiased       future health care costs.           locations per year.             especially limited.
Healthy and Safe                                      to safely remediate                                                                                                  certified and 24 contractors re-        contractors improves the safety                                                                                        and effective, by state govt.
Environment                                           clandestine drug lab sites                                                                                           certified. Benchmarks 45 & 84           and quality of projects completed.
                                                      and enable them fit for use.
                                                      Program professionals
                                                      oversee and approve
                                                      individual clean-up plans.

Department of Human      2          Food Safety       To protect the public from                1                               2                                          Reducing the occurrence of food         Reduction in the number of health                          X             ORS 624.100, ORS 448.011           Direct,    DHS           Counties have unique expertise     This service is supported primarily by   24,000 licensed        Added program responsibility: assist in public health
Services, Health                                      food borne illness and                                                                                               and waterborne illness. Decrease        and safety violations. Reduction                                                                            Indirect   in food safety, waterborne disease and illness   user fees and does receive a             facilities/program     emergency preparedness and food security.
Services, Promoting a                                 accidents associated with                                                                                            the rate of accidental injury.          in the number of risk factors                                                                                          outbreak investigation. Privatization would      minimal amount of federal funding        impacts all patrons of
Healthy and Safe                                      patronage of the food                                                                                                Number of food handlers and             known to cause foodborne illness                                                                                       present significant obstacles to fair and        for technical assistance in food         dining
Environment                                           service industry. This                                                                                               swimming pool operators trained.        in food service facilities.                                                                                            objective regulatory oversight, and only         safety and foodborne illness. This       establishments,
                                                      program sets regulatory                                                                                              Results are measured through                                                                                                                                   government has enforcement authority.            service is necessary for the             public pools and
                                                      standards for the food                                                                                               compliance with prescribed                                                                                                                                                                                      prevention of foodborne and              tourist facilities
                                                      service, public swimming                                                                                             surveillance frequencies and the                                                                                                                                                                                waterborne illness and accidental        throughout Oregon.
                                                      pool and tourist                                                                                                     absence of reports of food borne                                                                                                                                                                                injury. Industry relies upon this
                                                      accommodation industry                                                                                               illnesses and evaluation of delegate                                                                                                                                                                            program to help them avoid costly
                                                      and assures that those                                                                                               counties to document compliance                                                                                                                                                                                 lawsuits brought about through
                                                      standards are properly                                                                                               with performance standards. 45                                                                                                                                                                                  illness outbreaks and accidental
                                                      implemented by licensed                                                                                                                                                                                                                                                                                                              injury or death.
                                                      facilities through field
                                                      inspections, food handler
                                                      training, and technical
                                                      assistance.




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                                                                                                      Governor's Principle                                                                                                                                                      Mandate Category
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               DRAFT
                                                                                                                                                                                                                                                                       1           2       3                                               Services
                                                         Program/Function (50          A     B         C                     E         F                                                    Performance Measure(s)                                                     Debt     Federal Federal 4 State                                   Direct/Indir
Agency                  Comm      Program Title            WORDS OR LESS)             Educ   Health     Econ    D   Envir    Safety   Gov't                Performance Measure(s)                     Outcome                    Evidence of Return/Outcomes          Service     Law    Option  Const   Mandated Legal Reference             ect                  Service Provider                       Costs vs. Benefits (ROI)        # Citizens Affected                                      Comments
Department of Human       2       Public Health       Public health preparedness               1                               2                                                       1. The Health and Medical Annex to      Progress reports and site visits by                          X           N/A                                Direct & DHS, Local Public Health Authority,            Federal funding is 100%. The          Population Based                  Program has been authorized through Federal fiscal year
Services, Health                  Preparedness        for bioterrorism attacks and                                                                                                     the State Emergency Management          the CDC and HRSA. HRSA                                                                                       Indirect Hospitals and other health care organizations benefits of preparedness in the                                         2006. Continuation of the program beyond 2006 is
Services, Promoting a                                 other public health                                                                                                              Plan includes functional and hazard-    evaluates the hospital                                                                                                                                              event of attack are obvious. As a                                       anticipated. Grant budgets for federal fiscal year 2004 are
Healthy and Safe                                      emergencies: Improve                                                                                                             specific procedures for response to     preparedness element of the                                                                                                                                         result of the focus on preparedness                                     currently in development.
Environment                                           capacity of state and local                                                                                                      bioterrorism attacks, including         program. CDC evaluates the                                                                                                                                          the state will have improved capacity
                                                      public health agencies,                                                                                                          response to an attack with smallpox.    remaining focus areas. The latest                                                                                                                                   to identify, investigate and control
                                                      hospitals, and other health                                                                                                      2. A series of exercises have been      progress reports and site visits                                                                                                                                    communicable disease outbreaks
                                                      care organizations to                                                                                                            conducted, including setting up a       took place May 2004. The results                                                                                                                                    through greater state and local
                                                      respond to and recover                                                                                                           smallpox vaccination clinic,            of verbal exit interviews with                                                                                                                                      staffing, better information and
                                                      from acts of bioterrorism                                                                                                        orientation exercises to other          federal staff were that the                                                                                                                                         communications systems and
                                                      and other public health                                                                                                          specific diseases (e.g. plague,         program is making good progress                                                                                                                                     improved lab capacity.
                                                      emergencies.                                                                                                                     SARS, etc). Staff are currently         on all components of the
                                                                                                                                                                                       working with local heath                program. Local evaluation is
                                                                                                                                                                                       department staff to conduct a           based on progress reports
                                                                                                                                                                                       functional bioterrorism exercise in     triennial reviews of LPHAs that
                                                                                                                                                                                       October 2004.                           include site visits and a rigorous
                                                                                                                                                                                       3. Ninety percent of the population     quality assurance procedures.
                                                                                                                                                                                       is served by a local health
                                                                                                                                                                                       department that has developed
                                                                                                                                                                                       procedures for bioterrorism
                                                                                                                                                                                       response.




Department of Human      2     Radiation Protection   Responds to radiation                    1                               2                                                       Evaluate timely response to             On a monthly basis, section                                               ORS 431.940 and ORS                Direct    DHS              While training can be          Cost is primarily fee based with           Direct impact: 720      Added responsibilities under Bioterrorism Radiological
Services, Health                    Services          incidents; provides                                                                                                              radiation incidents. Complete           evaluates response time and                                               453.635 and OAR 333-103-                     contracted, inspecting, licensing and           ~1,500 facilities inspected annually       facilities with tanning Preparedness planning, training, and exercising
Services, Promoting a                                 radiological training to                                                                                                         scheduled training courses              resolution time of radiation                                              035 (for radiological analysis               enforcement is more objective and effective     for worker and public health & safety      beds, 490 facilities
Healthy and Safe                                      public safety partners and                                                                                                       provided through interagency            incidents; completion of                                                  authorization)                               when provided by public entity, and only        compliance. Risk-based inspection          licensed to use
Environment                                           licenses and inspects                                                                                                            agreements for first responders.        scheduled compliance                                                                                                   government has enforcement authority.           program helps to prevent                   radioactive materials
                                                      ~4,500 facilities (medical,                                                                                                      Evaluate correction of deficiencies     inspections to assess radiation                                                                                                                                        unnecessary radiation exposures            and over 3,200
                                                      academic, industrial) using                                                                                                      noted during health & safety            exposure of workers,                                                                                                                                                   which can lead to increased risk of        facilities using X-ray
                                                      information sources of                                                                                                           evaluations for workers, patients       patients/customers and public                                                                                                                                          cancer fatalities. Sole program            machines. All
                                                      radiation. Provides public                                                                                                       and other members of the public         and number/type of required                                                                                                                                            responsible for radiation protection       Oregonians indirectly.
                                                      information regarding radon                                                                                                      which are measured against              enforcement actions. The section                                                                                                                                       since 1948 with significant                {Facilities include
                                                      testing and mitigation                                                                                                           specific program prescribed             uses RPS data bases for analysis                                                                                                                                       reductions in overall worker, patient      commercial,
                                                      methods, annually inspects                                                                                                       inspection frequencies. Provide         and measurement of                                                                                                                                                     and public exposure to radiation           academic, research,
                                                      and tests all mammography                                                                                                        several thousand public information     performance measures on a                                                                                                                                              provided through regulatory and            medical, dental,
                                                      machines and provides                                                                                                            packets for Radon testing and           monthly and annual basis to                                                                                                                                            educational programs . Federal             veterinary and
                                                      certification program for                                                                                                        mitigation methods for                  ensure compliance with federal                                                                                                                                         funding provided to monitor radon in       industrial authorized
                                                      radiological analysis of                                                                                                         homeowners, real estate related         and State standards and                                                                                                                                                schools, and to report data on             users of radiation
                                                      agricultural exports.                                                                                                            businesses and public building          requirements                                                                                                                                                           mammography inspections.                   sources.}
                                                                                                                                                                                       officials. Test and inspect all
                                                                                                                                                                                       mammography machines annually
                                                                                                                                                                                       following FDA protocols using
                                                                                                                                                                                       certified inspectors. Provide
                                                                                                                                                                                       radiological analysis and
                                                                                                                                                                                       certification for export agricultural
                                                                                                                                                                                       commodities for West coast
                                                                                                                                                                                       shipping to foreign ports.
Department of Human      2      Emergency Medical Train, certify, and regulate                 1                               2                                                       Identification and correction of        The Trauma Registry, EMS                                    X             ORS 431.607,                       Direct    Majority of Training is contracted to           For every appropriately-managed            Direct impact: 4230       The EMS and Trauma Systems Section develops and
Services, Health               Services and Trauma emergency medical                                                                                                                   deficient practices among EMS           Prehospital Database (OPSIS                                               682..017;682.204; 181.537                    community colleges, fire depts. and other       pre-hospital event, there are              EMT-Basic, 1516           regulates statewide programs and systems that provide
Services, Public                      System       technicians, license                                                                                                                Providers; Increase in # of EMS         and EPSIS), and EMS                                                                                                    local entities. Health standards inspections,   enormous & direct savings to the           EMT-Intermediate          emergency care to victims of sudden illness and injury.
Health Leadership,                                 ambulances, designate and                                                                                                           Providers statewide; Identification     Professional Standards (AREV,                                                                                          licensing and enforcement is more objective     patient, the economy and society:          and 2419 EMT-             The Oregon Trauma System consists of specially
Oversight and Quality                              accredit trauma hospitals                                                                                                           and correction of deficient practices   Cert-Scan) Databases are                                                                                               and effective when provided by public entity;   length of hospital stay, full and/or       Paramedics certified      designated hospitals that provide specialized trauma care,
Assurance                                          and maintain the trauma                                                                                                             among Designated/Accredited             sources for evidence outcome.                                                                                          only government has enforcement authority.      active recuperation, severity of           in Oregon. 44             a network of advisory boards on trauma care, and a
                                                   registry, manage the                                                                                                                Trauma Hospitals; % of EMTs who                                                                                                                                                                                morbidity and mortality. This is           Oregon Trauma             comprehensive monitoring and quality improvement
                                                   prehospital service and                                                                                                             pass national certification exams                                                                                                                                                                              particularly true for children and the     Hospitals, 4              program, including the trauma registry. The EMS for
                                                   outcome database and                                                                                                                during first attempt; % of new                                                                                                                                                                                 elderly.                                   Washington                Children Program (EMSC) provides a consistent, capable
                                                   provide equipment, training,                                                                                                        Professional Standards                                                                                                                                                                                                                                    Hospitals, and 1          system that assures critically ill/injured children are
                                                   materials, and assessments                                                                                                          investigations for EMS providers; %                                                                                                                                                                                                                       California Hospital       transported to the most appropriate hospital. The section
                                                   to improve pediatric                                                                                                                of trauma hospitals that complete                                                                                                                                                                                                                         that participate in the   has additional responsibilities in EMS and trauma-specific
                                                   emergency medical                                                                                                                   the trauma designation process                                                                                                                                                                                                                            Oregon Trauma             bioterrorism/WMD planning, training and exercises, and
                                                   services.                                                                                                                           without deficiencies; # of active                                                                                                                                                                                                                         System. Indirectly        helping develop regional systems to respond to
                                                                                                                                                                                       EMS Providers; # of new Trauma                                                                                                                                                                                                                            impacts all patients      bioterrorism events.
                                                                                                                                                                                       Hospital incidents. * Ensuring                                                                                                                                                                                                                            treated by EMS and
                                                                                                                                                                                       Access to High Quality Health Care                                                                                                                                                                                                                        Trauma Hospitals as
                                                                                                                                                                                       (* Proposed, not yet adopted)                                                                                                                                                                                                                             well as Oregon
                                                                                                                                                                                       Advances Benchmark #45                                                                                                                                                                                                                                    residents and tourists.


Department of Human      2     Public Health Officer The Public Health Officer                 1                               2                                                    27 36% of uninsured Oregonians             Community health center data-                               X             ORS 431.045                        Direct    DHS                                             Partially fee and federally funded.        Directly affects more     In addition to health planning, OSPHO has numerous
Services, Health                                     facilitates access to primary                                                                                                     protected for 2004.                     base and census data. These                                                                                                                                            Generates additional revenue               than 500,000              mandated responsibilities. Oversight of Bioterrorism
Services, Public                                     health care, manages                                                                                                                                                      data concern community health                                                                                                                                          through support for Federal grants to      uninsured                 Preparedness. A policy option package will fund fee
Health Leadership,                                   intergovernmental                                                                                                                                                         centers who have a good system                                                                                                                                         clinics, qualifying J-1 Visa and           Oregonians, and           adjustments for cross connection reviews and processing
Oversight and Quality                                agreements with counties,                                                                                                                                                 to collect data. We need to add                                                                                                                                        National Health Service Corps              10,000 individuals        of J-1 Visa, and planning for health services for migrant
Assurance                                            responds to the threat of                                                                                                                                                 rural health centers and school                                                                                                                                        doctors to underserved areas.              qualified to use          and seasonal laborers and their families.
                                                     bioterrorism, reduces                                                                                                                                                     based health center data. These                                                                                                                                        Maintains and improves health              medical marijuana.
                                                     medical errors, regulates                                                                                                                                                 data systems are less developed.                                                                                                                                       status of non-sponsored or                 Indirectly affects
                                                     eligibility to use medical                                                                                                                                                 Working on additional data                                                                                                                                            underserved Oregonians. Reduces            designated workforce
                                                     marijuana, assures                                                                                                                                                        sources through Governor's                                                                                                                                             or limits costs of deferred care.          shortage areas, rural
                                                     compliance with state                                                                                                                                                     Safety Net policy group.                                                                                                                                               Reduces overall health costs by            communities, building
                                                     requirements for                                                                                                                                                                                                                                                                                                                                 limiting capital expansion to facilities   construction and
                                                     construction or relocation of                                                                                                                                                                                                                                                                                                                    with proven need. Reduces risk of          healthcare
                                                     health facilities, and assists                                                                                                                                                                                                                                                                                                                   diseases borne by contaminated             organizations.
                                                     communities with the                                                                                                                                                                                                                                                                                                                             drinking water.
                                                     placement of physicians in
                                                     health shortage areas.


Department of Human      2          Disability        The Disability Determination             1                               2              1, 2, 4, 9                               SPD met its target on PMs 1 and 4.      Information gathered to measure                             X             Federal Social Security          Direct and DHS and local government                         Program impacts health of                                 215500 Policy Option Package #125 - Presumptive Medicaid
Services, SPD                  Determination/Presu    Services (DDS) program                                                                                                           Targets were not achieved on PM         PM 2 is client enrollment data.                                                                             Indirect                                                   Oregonians with disabilities. Costs                              Disability Determination Policy Package. Allocate
                                mptive Medicaid       makes eligibility                                                                                                                9, due in part to the sluggish          This measures how well SPD                                                                                                                                             are on-going. All                                                additional staff to alleviate workload increases associated
                                    Disability        determinations under Title II                                                                                                    economic recovery. Targets are in       does at providing alternatives to                                                                                                                                                                                                       with Presumptive Medicaid Disability Determination. This
                                  Determination       and Title XVI of the Social                                                                                                      development for PM 2.                   institutional services and at                                                                                                                                                                                                           will provide permanent funding for staff related workload
                                                      Security Act. Area                                                                                                                                                       helping people with disabilities be                                                                                                                                                                                                     increased resulting from the implementation of OHP
                                                      Agencies on Aging (AAAs)                                                                                                                                                 integrated into their communities.                                                                                                                                                                                                      Standard, resulting in significant increase for Presumptive
                                                      administer programs for                                                                                                                                                   One of the department's goals is                                                                                                                                                                                                       Medicaid Disability determinations.
                                                      seniors over the age of 60                                                                                                                                               to assist families to support
                                                      and/or for people with                                                                                                                                                   themselves. PM 4 shows how
                                                      disabilities as do State                                                                                                                                                 successful DHS and its partners
                                                      operated field offices. Staff                                                                                                                                            have been at helping people in
                                                      make Presumptive                                                                                                                                                         the TANF program become
                                                      Medicaid Disability                                                                                                                                                      employed. About two-thirds of
                                                      Determinations.                                                                                                                                                          these placements are full-time,
                                                                                                                                                                                                                               and result in families earning their
                                                                                                                                                                                                                               way off of monthly cash.
                                                                                                                                                                                                                               Information for PM 9
                                                                                                                                                                                                                               demonstrates how effective DHS
                                                                                                                                                                                                                               is at helping persons with
                                                                                                                                                                                                                               developmental disabilities move
                                                                                                                                                                                                                               toward more financial
                                                                                                                                                                                                                               independence by increasing
                                                                                                                                                                                                                               monthly earnings.
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               DRAFT
                                                                                                       Governor's Principle                                                                                                                                                         Mandate Category
                                                                                                                                                                                                                                                                           1           2       3                                           Services
                                                         Program/Function (50           A     B         C                     E         F                                                        Performance Measure(s)                                                    Debt     Federal Federal 4 State                               Direct/Indir
Agency                   Comm      Program Title           WORDS OR LESS)              Educ   Health     Econ    D   Envir    Safety   Gov't             Performance Measure(s)                            Outcome                    Evidence of Return/Outcomes         Service     Law    Option  Const     Mandated Legal Reference       ect                      Service Provider                       Costs vs. Benefits (ROI)           # Citizens Affected                            Comments
Department of Justice      3    Civil Enforcement -    Th Consumer                                         1                    2              137-1 (Percentage of legal cases in which    137-1: Target is 92%, agency is at      The Department tracks                                                                                 Direct                                                       Program generates millions of            Direct: Virtually all    Even-handed enforcement of basic rules of
                                     Consumer          Protection/Financial Fraud                                                              the state's position is upheld.), 137-2      91%; 137-2: The PM, for which we        information through an internal                                                                                                                                    dollars in restitution for Oregonians    Oregon consumers.        marketplace fair play helps create sustainable
                                Protection/Financial   Section enforces the state                                                              (Percentage of litigation resolved through   are just now collecting data, is too    system called "Matter                                                                                                                                              and the state. However, restitution      EX: Williams             businesses and jobs by eliminating unfair and
                                        Fraud          Unlawful Trade Practices                                                                settlement)                                  inclusive of the Department's           Management," which provides the                                                                                                                                    alone does not reflect the financial     settlement sent          deceptive competition. The same enforcement effort
                                                       Act. Enforcement by the                                                                                                              Divisions. We are working with the      data for PM 137-1, 137-2, 137-4.                                                                                                                                   benefits enjoyed by all consumers        energy refunds to all    can help protect the financial safety of vulnerable
                                                       Section halts and punishes                                                                                                           Progress Board to alter the PM.                                                                                                                                                                            that result from maintaining a fair      PGE and PacificCorp      Oregonians. Policy package: Restoration of shortfall
                                                       unlawful conduct in the                                                                                                                                                                                                                                                                                                                         marketplace in the state.                customers.               (restores General Fund eliminated during 2003-05
                                                       business place, ensuring                                                                                                                                                                                                                                                                                                                                                                                          biennium, enhancing enforcement capability).
                                                       competition and honesty in
                                                       the marketplace. The
                                                       Section also conducts an
                                                       extensive consumer and
                                                       business education
                                                       program.

Dept of Geology and       4     Program I - Geologic Program I produces, uses,                                       1          2              Oregon Benchmark 67a (also DOGAMI            (OBM 67a) Reduce risks from             Geologic data, reports, and maps                                          See Comments                   Direct                                                    Costs - maintaining a small (~40         100,000's/3.5 million    Governor's Principles: We provide unbiased, specialized
Mineral Industries              Survey and Services and distributes geologic                                                                   Performance Measures: 63200 1-5, 10);        geologic hazards and educate            produced by DOGAMI are used                                                                                                                                        employees) State Agency.                                          scientific information necessary for environmental
(DOGAMI)                                             information to promote the                                                                63200 7-9                                    Oregonians as to mitigation;            by local, state, and federal                                                                                                                                                                                  Direct Impact          protection, land use, and resource management (Principle
                                                     health, safety, and welfare                                                                                                            (DOGAMI 63200 7-9) Create,              professionals and policy makers.                                                                                                                                   Benefits - Direct; leveraging State      estimate based on        D). We also provide crucial information identifing geologic
                                                     of Oregonians by assisting                                                                                                             compile, and disseminate practical      For example; statewide                                                                                                                                             funds for Federal funds only             populations in urban     hazards, risk assessment, and mitigation strategies
                                                     in the formation of state                                                                                                              geologic data in the form of            communities hazard mitigation                                                                                                                                      available to universities or state       areas impacted by        (Principle E). Benefits are both direct (e.g., identifying
                                                     policy.                                                                                                                                geologic maps, informational            plans will include DOGAMI                                                                                                                                          agencies at ratios from 1:1 to 1:4.      geohazards               mineral resources) and indirect (e.g., providing data for
                                                                                                                                                                                            bulletins, and other.                   earthquake, fault, and landslide                                                                                                                                                                        -                            modeling of groundwater resources).
                                                                                                                                                                                            This work results in:                   maps. Coastal communities and                                                                                                                                      Maps and reports may have direct                                  Our primary stakeholders are other agencies (both
                                                                                                                                                                                            -Communities* prepared for              counties use tsunami inundation                                                                                                                                    and rapid benefit from identifying                                Federal, State, and Local), Local Governances, and
                                                                                                                                                                                            geologic disasters;                     line to set land use policy.                                                                                                                                       resources or potential hazards thus                               academia.
                                                                                                                                                                                            -Communities educating about            Federal agencies (USGS, USFS,                                                                                                                                      increasing revenue or preventing                                  Program I operates under several mandated statutes: ORS
                                                                                                                                                                                            geologic hazards;                       BLM, CoE, USFW) refer to our                                                                                                                                       loss of life and property. Last cost                              Chapter 516.030 (geologic data); 455.447 (tsunami
                                                                                                                                                                                            -Communities using geologic data        data for continued mineral                                                                                                                                         benefit analysis for Program I                                    hazards); 455.400 (seismic hazard retrofitting).
                                                                                                                                                                                            in resource** management.               database entry, resource                                                                                                                                           reflected a $200:1 cost benefit from                              We propose two Policy Option Packages for the 2005-
                                                                                                                                                                                            * "communities" refers to any group     identification and potential.                                                                                                                                      collection and maintainence of                                    2007 budget to enhance our effectiveness, responsibility,
                                                                                                                                                                                            that operates under a central                                                                                                                                                                              geologic data by state.                                           and ability to capture Federal funds. The capability to
                                                                                                                                                                                            governance and serves the people.                                                                                                                                                                          -Since data are preserved for future                              provide and maintain digital maps and databases and the
                                                                                                                                                                                            For example, town or city, county,                                                                                                                                                                         use the benefits are long term.                                   capability to assist in the completion of mandated seismic
                                                                                                                                                                                            school system, fire department, etc.                                                                                                                                                                                                                                         rehabilitation of educational and lifeline facilities will require
                                                                                                                                                                                            ** "resource" refers to land use                                                                                                                                                                           Benefits - Indirect; ownership and                                General Fund support of professional and Geographic
                                                                                                                                                                                            related resources. For example,                                                                                                                                                                            application of geologic data and                                  Information System support staff.
                                                                                                                                                                                            groundwater, developable space,                                                                                                                                                                            information for land use and
                                                                                                                                                                                            mineral resource.                                                                                                                                                                                          resource policy for the benefit of all
                                                                                                                                                                                                                                                                                                                                                                                                       citizens now and into the future.

                                                                                                                                                                                                                                                                                                                                                                                                       -Maps and reports provide the
                                                                                                                                                                                                                                                                                                                                                                                                       framework for resource
                                                                                                                                                                                                                                                                                                                                                                                                       management such as groundwater
                                                                                                                                                                                                                                                                                                                                                                                                       studies or location of wells and
                                                                                                                                                                                                                                                                                                                                                                                                       dams.

Dept. of Public Safety    3       Private Security     This fee-based, industry-                           1                    2              259-05, 259-06                               Two new performance measures            In addition to beginning to                                                                                D                                                       This is an industry-funded, fee-      Direct Impact: 7,500        1) In requesting this industry-funded regulation (ORS
Standards & Training                 Regulation        funded program was sought                                                                                                            will track progress towards the         measure progress in industry and                                                                                                                                   based regulatory program. The         applicants; 400             181.870-991), industry representatives considered DPSST
(DPSST)                                                by Oregon's private security                                                                                                         industry goal of increased officer      employee professionalism,                                                                                                                                          industry foresees long-term benefits  denied; 230                 to be the appropriate "neutral" overseer and regulator. 2)
                                                       industry to increase the                                                                                                             and industry professionalism.           surveys track customer                                                                                                                                             from increased professionalism        investigated; 640           The current office location in Monmouth receives by far the
                                                       level of professionalism                                                                                                             Industry managers' perception of        satisfaction with service,                                                                                                                                         within the industry, and improved     managers &                  lowest marks in the customer satisfaction survey. This
                                                       within the industry. It                                                                                                              industry and employee                   resolution of concerns and clarity                                                                                                                                 relationships with the public safety  instructors trained.        score should improve when the private security office
                                                       provides for regulation,                                                                                                             professionalism is measured. The        of regulations. To date during                                                                                                                                     professions, through professional      Indirect Impact:           moves to the new public safety academy location in SE
                                                       licensing, certification and                                                                                                         initial year of this measure will       2004, 76% of responses are at or                                                                                                                                   regulation, training, and interaction Average private             Salem in 2006.
                                                       training for Oregon's private                                                                                                        provide a current benchmark.            above "4" (on a 5-point scale.)                                                                                                                                    on policy committees and the Board    security employee
                                                       security providers.                                                                                                                  Interim data indicates a 93%            See "comment 2."                                                                                                                                                   on Public Safety Standards and        base: 7,800 (2000
                                                                                                                                                                                            industry ranking at or above "3" and                                                                                                                                                                       Training.                             OLMIS statistics);
                                                                                                                                                                                            55% at or above "4" (on a 5-point                                                                                                                                                                                                                nearly 500 firms with
                                                                                                                                                                                            scale.). Ranking of private security                                                                                                                                                                                                             private security staff;
                                                                                                                                                                                            officer professionalism is 92% at or                                                                                                                                                                                                             businesses and
                                                                                                                                                                                            above "3" and 51% at or above "4."                                                                                                                                                                                                               citizens interacting
                                                                                                                                                                                                                                                                                                                                                                                                                                             with private security
                                                                                                                                                                                                                                                                                                                                                                                                                                             firms and officers
Long-Term Care            2      Long-Term Care        The program advocates for                1                               2              1-13                                         74% of non-referred complaints          In 2002, Oregon ranked 23rd                               X               42USC3058g                     Direct                                                    The agency leverages the time,        Oregon citizens who         Policy Package #101 will respond to the increased need
Ombudsman                         Ombudsman            residents of long-term care                                                                                                          were partially or fully resolved        among states in total number of                                                                                                                                    talent and commitment of trained      are directly impacted       for ombudsman services, adding two Deputy State Long-
                                    Program            facilities. A team of 250                                                                                                            (target 75%, but an increase from       long-term care facility beds.                                                                                                                                      volunteers throughout Oregon in       by the Ombudsman            Term Care Ombudsmen, increasing the program's
                                                       trained volunteers and a                                                                                                             70% the previous year). Average         Compared to other state long-                                                                                                                                      service to vulnerable citizens. These Program include the         presence in facilities, the number of program volunteers
                                                       small paid staff work to                                                                                                             initial response time to non-referred   term care ombudsman programs,                                                                                                                                      volunteers are part of the state's    residents of long-          and the capacity to respond to cases. The agency has not
                                                       protect residents' rights,                                                                                                           cases was 2.14 days (target 1.00        Oregon ranked 29th in total                                                                                                                                        quality assurance effort in long-term term care facilities,       added staff since 1990, since then, the number of long-
                                                       enhance quality of life and                                                                                                          day). Average time to close non-        program funding and 42nd in                                                                                                                                        care. In 2003, Certified Ombudsmen the employees of the           term care beds has grown by 50%, from 28,000 to 42,100.
                                                       improve care. Residents                                                                                                              referred cases was 34.84 days           funding per long-term care facility                                                                                                                                volunteered 22,964 hours and          facilities and other        The Institute of Medicine recommends one paid staff
                                                       are visited in facilities and                                                                                                        (target 32 days). 98% of abuse          bed. Yet it was 22nd in total                                                                                                                                      friendly visitor volunteers spent     citizens who contact        person for every 2,000 long-term care beds. Principle E
                                                       complaints made by them                                                                                                              complaints were referred                complaints handled and 14th in                                                                                                                                     2,542 hours with residents.           the program for help        was included as a secondary principle because of the
                                                       or on their behalf are                                                                                                               appropriately (target 97%). Average     total number of volunteers.                                                                                                                                        Independent Sector, a national        with a problem or for       agency's work in ensuring the safety of long-term care
                                                       investigated and resolved.                                                                                                           initial response time to abuse                                                                                                                                                                             coalition, places the value of        information about           residents.
                                                                                                                                                                                            complaints was 1.13 days (target                                                                                                                                                                           volunteer labor at $17.19 for 2003,   long-term care. In
                                                                                                                                                                                            .70 day). The abuse measures are                                                                                                                                                                           making the value of the ombudsman 2003, these groups
                                                                                                                                                                                            also linked to Oregon Benchmark                                                                                                                                                                            volunteers' contribution $438,442. A totaled more than
                                                                                                                                                                                            51 on substantiated abuse. 54% of                                                                                                                                                                          strong case can be made that early 69,000 individuals.
                                                                                                                                                                                            nursing facilities were visited                                                                                                                                                                            intervention by ombudsmen in
                                                                                                                                                                                            quarterly (target 52%). 34% of                                                                                                                                                                             numerous cases can head off
                                                                                                                                                                                            assisted living and residential care                                                                                                                                                                       escalation of problems that lead to
                                                                                                                                                                                            facilities were visited quarterly                                                                                                                                                                          more expensive adult protective
                                                                                                                                                                                            (target 33%). 8% of adult foster                                                                                                                                                                           services investigations and
                                                                                                                                                                                            care homes were visited quarterly                                                                                                                                                                          regulatory interventions. Most of the
                                                                                                                                                                                            (target 5%). Certified Ombudsmen                                                                                                                                                                           agency's General Fund dollars are
                                                                                                                                                                                            numbered 173 (target 177). 98% of                                                                                                                                                                          matched with Federal Funds through
                                                                                                                                                                                            Certified Ombudsmen reported                                                                                                                                                                               the Older Americans Act (a 25/75
                                                                                                                                                                                            satisfaction with the certification                                                                                                                                                                        match) or Title XIX, Medicaid (a
                                                                                                                                                                                            training (target 98%). Friendly                                                                                                                                                                            50/50 match) and returned as Other
                                                                                                                                                                                            visitors numbered 70 (target 73).                                                                                                                                                                          Funds. In the 2003-05 biennium,
                                                                                                                                                                                            There were 4,429 requests for                                                                                                                                                                              $570,983 in General Fund Special
                                                                                                                                                                                            assistance (target 3,500). The                                                                                                                                                                             Payment will generate $1,440,769
                                                                                                                                                                                            program had significant input on 8                                                                                                                                                                         Other Funds.
                                                                                                                                                                                            legislative, regulatory and policy
                                                                                                                                                                                            issues (baseline year).
Nursing                   2                            Licensing and Certification              1                               2              85100-1, 85100-2, 85100-3, 85100-4,          85100-1: in 2002: customer              85100-1: customer satisfaction                            X               42 CFR,       Chapter IV,      Direct      The responsibility of screening candidates for As an Other Funds agency, fees are      60,000 people (with      ORS 678.040-.101
                                                                                                                                               85100-5                                      satisfaction with (a) accuracy of       determined through surveys                                                Parts 483.1-483.158                        licensure belongs with government              set to cover costs as closely as        64,000 licenses) are
                                                                                                                                                                                            information = 92% (b) courtesy of       conducted at end of licensing                                                                                                                                       possible. Fees from Licensing cover     directly impacted as
                                                                                                                                                                                            staff = 98% (c) access to staff =       process,       85100-2: calls                                                                                                                                       all of the activities of the agency.    licensees. All
                                                                                                                                                                                            89%, 85100-2: in 2003: calls            answered by a live representative                                                                                                                                                                           Oregonians are
                                                                                                                                                                                            answered within 10 seconds: 71%,        determined by telephone                                                                                                                                                                                     indirectly affected as
                                                                                                                                                                                                     85100-3: in 2003: percent of   equipment reports, 85100-3:                                                                                                                                                                                 they receive safer
                                                                                                                                                                                            days where verification services are    updates of license verification                                                                                                                                                                             healthcare.
                                                                                                                                                                                            up to date: 94%,                        services determined by daily
                                                                                                                                                                                               85100-4: in 2003: % of renewals      review of information, 85100-4:
                                                                                                                                                                                            processed within 5 days: 73%,           renewals processed within 5 days
                                                                                                                                                                                            85100-5: in 2003: % of new              determined by database inquiry,
                                                                                                                                                                                            applications processed within 5             85100-5: initial applications
                                                                                                                                                                                            days: 63%                               processed within 5 days
                                                                                                                                                                                                                                    determined by database inquiry.

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                                                                                                      Governor's Principle                                                                                                                                                   Mandate Category
                                                                                                                                                                                                                                                                    1           2       3                                            Services
                                                       Program/Function (50            A     B         C                     E         F                                                   Performance Measure(s)                                                   Debt     Federal Federal 4 State                                Direct/Indir
Agency                 Comm      Program Title           WORDS OR LESS)               Educ   Health     Econ    D   Envir    Safety   Gov't           Performance Measure(s)                        Outcome                     Evidence of Return/Outcomes        Service     Law    Option  Const   Mandated Legal Reference           ect                      Service Provider                         Costs vs. Benefits (ROI)           # Citizens Affected                          Comments
Nursing                  2                            CNA Training and Testing                 1                               2              85100-5, 85100-16                       85100-5: in 2003: % of initial          85100-5: initial applications                              X           42 CFR,       Chapter IV,         Direct,     The responsibility of setting standards for     As an Other Funds agency, fees are       Over 3,600 nursing     ORS 678.440-.444
                                                                                                                                                                                      applications processed within 5         processed within 5 days                                                Parts 483.1-483.158             although      training programs and enforcing those           set to cover costs as closely as         assistant candidates
                                                                                                                                                                                      days: 63%,                              determined by database inquiry,                                                                       the agency     standards belongs with government, but          possible. Fees from Licensing cover      are trained and
                                                                                                                                                                                       85100-16: in 2003: programs with       85100-16: programs with a                                                                              contracts     there are several companies who can provide     all of the activities of the agency.     tested each year and
                                                                                                                                                                                      a passing rate above 85%: 93%           passing rate above 85%                                                                                   out the     testing services.                                                                        are directly impacted
                                                                                                                                                                                                                              determined by statistical reports                                                                         CNA                                                                                                 by this program. All
                                                                                                                                                                                                                              from the testing service.                                                                                testing                                                                                              Oregonians are
                                                                                                                                                                                                                                                                                                                                      function.                                                                                             indirectly affected as
                                                                                                                                                                                                                                                                                                                                                                                                                                            they receive safer
                                                                                                                                                                                                                                                                                                                                                                                                                                            healthcare.

Nursing                 2                             Practice and Investigations              1                               2              85100-7, 85100-9, 85100-10, 85100-11,   85100-7: in 2002: people reached        85100-7: people reached by                                X             42 CFR,       Chapter IV,        Direct      The responsibility of investigating violations of As an Other Funds agency, fees are     Up to 10,000 people ORS 678.111-.135
                                                                                                                                              85100-13                                by presentations: 185/mo,               presentations determined by                                             Parts 483.1-483.158                          the law belongs with government                   set to cover costs as closely as       interact directly with
                                                                                                                                                                                          85100-9: in 2002: cases referred    actual count of attendees,                                                                                                                                             possible. Fees from Licensing cover    this program, either
                                                                                                                                                                                      to the Board within 120 days: 84%,      85100-9: cases referred to the                                                                                                                                         all of the activities of the agency.   through
                                                                                                                                                                                      85100-10: in 2002: % of discipined      Board within 120 days determined                                                                                                                                                                              investigations,
                                                                                                                                                                                      licensees with a new complaint          by database query, 85100-10: %                                                                                                                                                                                complaints,
                                                                                                                                                                                      within a year: 3% ,                     of discipined licensees with a new                                                                                                                                                                            inservices, or practice
                                                                                                                                                                                       85100-11: in 2002:% complaints         complaint within a year                                                                                                                                                                                       advice inquiries. All
                                                                                                                                                                                      resolved outside contested case         determined by a database query,                                                                                                                                                                               Oregonians are
                                                                                                                                                                                      hearing process: 99.5% ,                85100-11: % complaints resolved                                                                                                                                                                               indirectly affected as
                                                                                                                                                                                      85100-13: in 2003: % positive LEDS      outside contested case hearing                                                                                                                                                                                they receive safer
                                                                                                                                                                                      on renewal applications: 1.15%          process determined through                                                                                                                                                                                    healthcare.
                                                                                                                                                                                                                              comparison of records,
                                                                                                                                                                                                                              85100-13: % positive LEDS on
                                                                                                                                                                                                                              renewal applications determined
                                                                                                                                                                                                                              through daily records.

Nursing                 2                             Nurse Monitoring Program                 1                               2              85100-12                                85100-12: in 2003: % successful         85100-12: % successful                                                                                   Direct      While the actual monitoring of licensees in     As an Other Funds agency, fees are   Over 300 nurses are ORS 678.112
                                                                                                                                                                                      participants in Nurse Monitoring        participants in Nurse Monitoring                                                                                     the program could be contracted out, the        set to cover costs as closely as     actively enrolled in
                                                                                                                                                                                      Program: 75.6%                          Program counts those currently in                                                                                    responsibility for the program would still      possible. Fees from Licensing cover  the program at any
                                                                                                                                                                                                                              good standing, successful                                                                                            reside with the Board.                          all of the activities of the agency. one time. Indirectly,
                                                                                                                                                                                                                              graduates of the program, and                                                                                                                                                                             many Oregonians
                                                                                                                                                                                                                              compares to total number ever                                                                                                                                                                             receive better
                                                                                                                                                                                                                              enrolled in program.                                                                                                                                                                                      healthcare because
                                                                                                                                                                                                                                                                                                                                                                                                                                        these nurses are able
                                                                                                                                                                                                                                                                                                                                                                                                                                        to continue to
                                                                                                                                                                                                                                                                                                                                                                                                                                        practice while
                                                                                                                                                                                                                                                                                                                                                                                                                                        receiving treatment.
Nursing                 2                             Nursing Education                        1                               2              85100-7, 85100-14, 85100-15             85100-7: in 2002: people reached        85100-7: people reached by                                                                               Direct      The responsibility of setting standards for     As an Other Funds agency, fees are Over 1,000 students ORS 678.340-.360
                                                                                                                                                                                      by presentations: 185/mo,               presentations determined by                                                                                          education programs and enforcing those          set to cover costs as closely as     graduate each year
                                                                                                                                                                                       85100-14: in 2002: % RN                actual count of attendees,                                                                                           standards belongs with government               possible. Fees from Licensing cover from Board approved
                                                                                                                                                                                      programs with a passing rate above      85100-14: % RN programs with a                                                                                                                                       all of the activities of the agency. nursing programs.
                                                                                                                                                                                      85% for their students: 94% ,           passing rate above 85% for their                                                                                                                                                                          The staff and faculty
                                                                                                                                                                                            85100-15: in 2002: % LPN          students determined by reports                                                                                                                                                                            of the 17 programs
                                                                                                                                                                                      programs with a passing rate above      from the National Council of State                                                                                                                                                                        receive direct benefits
                                                                                                                                                                                      85% for their students: 100%            Boards of Nursing,         85100-                                                                                                                                                                         from the program as
                                                                                                                                                                                                                              15: % LPN programs: same as                                                                                                                                                                               well.
                                                                                                                                                                                                                              85100-14.

Nursing                 2                             Administration                           1                               2              85100-6, 85100-17, 85100-18, 85100-19   85100-6: in 2003: daily visits to web   85100-6: daily visits to web site                                                                        Direct      The responsibility of setting rules and         As an Other Funds agency, fees are       The Board and             ORS 678.140-.150
                                                                                                                                                                                      site: 474/day,                          determined by web program                                                                                            enforcing those rules and laws belongs with     set to cover costs as closely as         agency
                                                                                                                                                                                      85100-17: in 2002: % of agency          statistics, 85100-17: % of agency                                                                                    government                                      possible. Fees from Licensing cover      administration
                                                                                                                                                                                      OARs reviewed within 3 years for        OARs reviewed within 3 years for                                                                                                                                     all of the activities of the agency.     indirectly benefit all of
                                                                                                                                                                                      unnecessary barriers to practice:       unnecessary barriers to practice                                                                                                                                                                              the 60,000 licensees
                                                                                                                                                                                      70%,                                    determined through review of                                                                                                                                                                                  and, by association,
                                                                                                                                                                                      85100-18: in 2002: % of emerging        board meeting minutes, 85100-                                                                                                                                                                                 all Oregonians who
                                                                                                                                                                                      policy issues resolved within 6         18: % of emerging policy issues                                                                                                                                                                               receive nursing care.
                                                                                                                                                                                      months: 78%,                            resolved within 6 months
                                                                                                                                                                                      85100-19: in 2003: number of RN         determined through review of
                                                                                                                                                                                      students graduated from Oregon          board meeting minutes, 85100-
                                                                                                                                                                                      programs and practicing in Oregon:      19: number of RN students
                                                                                                                                                                                      608                                     graduated from Oregon programs
                                                                                                                                                                                                                              and practicing in Oregon
                                                                                                                                                                                                                              determined through database
                                                                                                                                                                                                                              queries.
Occupational Therapy    7         The Board is        #2 Enforcement of alleged                1                               2              #3, 4                                   Board investigates and takes action     Verifiable data from license                                            ORS 675.210 through 675.340      Direct      Currently provided by OT Licensing Board.       Protects public with competent           Approximately1350    License fees pays for licensing and enforcement activities
Licensing Board                mandated to make       violations and supervision of                                                                                                   to deny, suspend, revoke or refuse      investigation files                                                                                   service to     Regulatory licensing and the enforcement is     licensees; License fees pay for all      OTs & OTAs licensed required under ORS 675.220
                              and enforce rules for   the practive of occupational                                                                                                    to renew or impose probationary                                                                                                               consumer       most effectively provided by an objective       services. Enforcement is ongoing.        in Oregon. Many
                                 regulating the       therapy in the State of                                                                                                         conditions on licensees. The Board                                                                                                                 by        government entity                                                                        citizens use
                                   practice of        Oregon                                                                                                                          works to resolve complaints in a                                                                                                               licensing                                                                                              Occupational
                              occupational therapy                                                                                                                                    timely manner.                                                                                                                                    board                                                                                               Therapy services and
                                       in                                                                                                                                                                                                                                                                                                                                                                                                   the Board's function
                                                                                                                                                                                                                                                                                                                                                                                                                                            is to protect them.




Occupational Therapy    7         The Board is        #1 Licensing of Oregon                   1                               2              #1, 2                                   98% of licenses issued within 3         Verifiable from data base files;                                        ORS 675.210 through 675.340     Direct       Currently provided by OT Licensing Board.       Protects public with competent           Approximately1350      License fees pays for licensing and enforcement activities




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                                                                                                       Governor's Principle                                                                                                                                                            Mandate Category
                                                                                                                                                                                                                                                                              1           2       3                                               Services
                                                       Program/Function (50             A     B         C                     E         F                                                           Performance Measure(s)                                                    Debt     Federal Federal 4 State                                   Direct/Indir
Agency                  Comm      Program Title          WORDS OR LESS)                Educ   Health     Econ    D   Envir    Safety   Gov't          Performance Measure(s)                                  Outcome                   Evidence of Return/Outcomes          Service     Law    Option  Const      Mandated Legal Reference          ect                   Service Provider                          Costs vs. Benefits (ROI)            # Citizens Affected                               Comments
Oregon Board of           7    Licensing of Nursing The Board of Nursing                        1                               2              PM 833419-1                                     PM 833419-1: FY 2003: 96%               Historical data                                                           Social Security Act. Title 19      Direct    State Government currently provides the          COSTS                                   Approximately:            The board is a readily available resource for licensees,
Examiners of Nursing           Home Administrators Home Administrators                                                                         PM 833419-2                                     satisfaction overall. One survey                                                                                  Sec. 1902.                                   services.                                        100% of funds for board operations      -> 350-400 licensees      licensure candidates, nursing home owners, continuing
Home Administrators                                 licenses administrators of                                                                 PM 8833419-3                                    received indicated dissatisfaction                                                                                [42 U.S.C. 1396a]                                                                             are paid by licensees, with no          (Active, Inactive &       education providers and the public. The board reviews
                                                    long-term care facilities.                                                                 PM 8833419-6                                    due to the format of data received.                                                                                                                                                                             general funds utilized to support the   Provisional)              hundreds of continuing education activities annually,
                                                    The board is comprised of                                                                                                                  The board subsequently forwarded                                                                                                                                                                                program. Program costs are              -> 100 nursing facility   publishes a quarterly newsletter to keep licensees abreast
                                                    one program with two main                                                                                                                  data in an alternate format.                                                                                                                                                                                    ongoing.                                owners                    of licensure requirements, industry advancements and
                                                    functions: licensing and                                                                                                                   PM 833419-2: FY 2003: 83% of                                                                                                                                                                                    BENEFIT                                 -> Unknown numbers        national industry news and maintains a Web site for similar
                                                    enforcement. Licensing                                                                                                                     surveys received indicate                                                                                                                                                                                       Funds are utilized for board            of continuing             purposes. Further, the board maintains a list of available
                                                    includes the following areas:                                                                                                              satisfactory ratings.                                                                                                                                                                                           operations and for the benefit of       education providers       administrators for recruitment purposes, aiding employers
                                                    -> Administration                                                                                                                          PM 833419-3: FY 2003: 0%                                                                                                                                                                                        licensees and the public.               -> 10-20                  and administrators alike in the increasingly difficult
                                                    -> Prepare and administer                                                                                                                  preceptors retrained with 83% of                                                                                                                                                                                                                        Administrator-in-         recruitment efforts for nursing home administrators. The
                                                    state NHA examinations                                                                                                                     preceptors received satisfactory                                                                                                                                                                                                                        training candidates at    board communicates with Department of Human Services
                                                    -> Facilitate Administrator-in-                                                                                                            ratings while 17% of preceptors                                                                                                                                                                                                                         any given time            and the Ombudsman's office concerning administrator and
                                                    Training program                                                                                                                           received unsatisfactory ratings.                                                                                                                                                                                                                        -> 1-5 reciprocity        long-term care facility information as well as complaints,
                                                    -> Establish licensure                                                                                                                     PM 833419-6: FY 2003: 0 input                                                                                                                                                                                                                           candidates at any         referrals and investigations.
                                                    education requirements                                                                                                                     received from stakeholders. The                                                                                                                                                                                                                         given time
                                                    -> Establish continuing                                                                                                                    board notified interested                                                                                                                                                                                                                               -> Potentially
                                                    education requirements                                                                                                                     stakeholders of a December 2002                                                                                                                                                                                                                         hundreds of nursing
                                                                                                                                                                                               rule review; however, no input was                                                                                                                                                                                                                      home residents and
                                                                                                                                                                                               received.                                                                                                                                                                                                                                               their family members.
                                                                                                                                                                                                                                                                                                                                                                                                                                                       Existing Oregon
                                                                                                                                                                                                                                                                                                                                                                                                                                                       nursing home
                                                                                                                                                                                                                                                                                                                                                                                                                                                       facilities have the
                                                                                                                                                                                                                                                                                                                                                                                                                                                       capacity for more
                                                                                                                                                                                                                                                                                                                                                                                                                                                       than 12,000 residents.




Oregon Board of          7       Public protection Enforcement focuses on                       1                               2              PM 8833419-4                                    PM 8833419-4: FY 2003: N/A -            Historical data                                                           Social Security Act. Title 19     Direct    State Government currently provides the           COSTS                                   Approximately:            TThe board endeavors to ensure public protection of the
Examiners of Nursing           through enforcement two areas: complaints and                                                                   PM 8833419-5                                    Results pending survey data                                                                                       Sec. 1902.                                  services.No other entity can provide the          100% of funds for board operations      -> 350-400 licensees      frail elderly through the implementation of licensing and
Home Administrators               and compliance   compliance. The program                                                                                                                     requested from DHS.                                                                                               [42 U.S.C. 1396a]                           services objectively and effectively. The core    are paid by licensees, with no          (Active, Inactive &       continuing education requirements, investigation of
                                                   serves to protect the public                                                                                                                PM 8833419-5: FY 2003: 159-day                                                                                                                                principle of protecting the public is best        general funds utilized to support the   Provisional)              complaints, monitoring of actions taken by the Department
                                                   by establishing certain                                                                                                                     average time to investigate                                                                                                                                   achieved by an objective regulatory entity that   program. Program costs are              -> 100 nursing facility   of Human Services and by referring complaints to the
                                                   standards for practice,                                                                                                                     complaints compared to the target                                                                                                                             is accountable to the public.                     ongoing.                                owners                    appropriate agency. The Board may authorize disciplinary
                                                   investigating complaints and                                                                                                                of 120 days.                                                                                                                                                                                                    BENEFIT                                 -> Potentially            action ranging from a civil penalty to revocation of an
                                                   by monitoring actions taken                                                                                                                                                                                                                                                                                                                                 Funds generated by licensee fees        hundreds of nursing       administrator's license.
                                                   by the Department of                                                                                                                                                                                                                                                                                                                                        are utilized to protect the public.     home residents and
                                                   Human Services, Seniors                                                                                                                                                                                                                                                                                                                                                                             their family members.
                                                   and People with Disabilities.                                                                                                                                                                                                                                                                                                                                                                       Existing Oregon
                                                    Complaints against                                                                                                                                                                                                                                                                                                                                                                                 nursing home
                                                   licensees are investigated                                                                                                                                                                                                                                                                                                                                                                          facilities have the
                                                   and the appropriate                                                                                                                                                                                                                                                                                                                                                                                 capacity for more
                                                   disciplinary action taken.                                                                                                                                                                                                                                                                                                                                                                          than 12,000 residents.


Oregon Board of          7     Program Titles: 1.)      The Oregon Board of                     1                               2              833426-1 Percentage of licenses or              833426-1 Case load has                  833426-1 "Investigation                                                   ORS 688.405 to 688.605             Direct-  No                                                Costs - Programs to properly license    Direct -100% of           The Board has been re-structuring and re-organizing
Radiologic Technology            Licensing, 2.)         Radiologic Technology is a                                                             applicants whose self-reported chemical         decreased, applicants and               Spreadsheet" shows reduction                                                                              Licensees                                                     qualified applicants and proctor        licensees: Permanent      Board members, policies, procedures, customer service
                                 Discipline, 3.)        regulatory-licensing board                                                             dependency's impact on patients is              licensees continue to meet              and "Investigation Case List"                                                                             Indirect-At                                                   examinations that satisfy initial       Initial Radiologic        levels in an overall effort to run this agency in an effective
                                  Continuing            that promotes, preserve                                                                managed, either by complying with a             compliance through random               tracks results. 833426-2 Currently                                                                        sometime                                                      competency levels help keep the         Technologists,            and efficient manner. The Board is in a final search
                               Education, 4.) Initial   and protect the public                                                                 Consent Order or by leaving the                 urinalysis set in Consent Orders.       a "School Comparison"                                                                                      nearly all                                                   agency and Governors Office and         Permanent Initial         process for a permanent Executive Officer. Positive
                                 Education, 5.)         health, safety and welfare                                                             profession. 833426-2 Percentage of              Board action results in revocation of   spreadsheet tracks the number of                                                                          Oregonians                                                    State of Oregon out of the headlines    Limited Permit            attitude with new direction and collaborative efforts will
                                    Outreach            of Oregonians when                                                                     Limited Permit applicants who pass the          licensure for non-compliance.           exams taken, pass/fail rate,                                                                               may need                                                     and public scrutiny. OBRT is an         Holders, Temporary        allow this Board achieve the goals for the future.Oregon
                                                        exposed to ionizing                                                                    Board's Limited Permit Examination before       833426-2 Board will need to have        anatomical areas taken with                                                                               Radiology -                                                   Other Funds agency using all            Initial Radiologic        Revised Statutes 688.405 to 688.605
                                                        radiation by agency                                                                    using ionizing radiation on patients. 833426-   the Limited Permit examination          percent of pass/fail rate. by                                                                               imaging                                                     generated revenue and who's cost        Technologists,
                                                        licensees for the purpose of                                                           3 Number of Licensees' continuing               automated before this measure can       approved schools. This                                                                                      services                                                    of doing business is totally paid by    Temporary Limited
                                                        medical diagnosis or                                                                   education activities evaluated for              be fully implemented. Board is          information is sent to the schools                                                                                                                                      the licensees instead of requiring      Permit Holders and
                                                        radiation therapy through                                                              continuing education providers. 833426-4        looking into outsourcing the limited    in an effort to improve curriculum                                                                                                                                      State funding.                          renewed licensees
                                                        licensing and enforcement.                                                             Number of continuing education activities       permit examination, resulting in a      teaching skills. Board is currently                                                                                                                                                                             for each of these
                                                                                                                                               offered by the Board for licensees 833426-      defensible product. 833426-3            looking into outsourcing the                                                                                                                                                                                    types. Indirect -
                                                                                                                                               5 Number of stakeholders - constituents         Continuing Education presentations      limited permit examination so that                                                                                                                                                                              nearly 100% of all
                                                                                                                                               collaborating and participating in meetings     are tracked and approved by the         the Oreogn Board of Radiologic                                                                                                                                                                                  Oregonians.
                                                                                                                                               to advise the Board in formulating policies,    Board. 833426-4 The Board is re-        Technology has a defensible
                                                                                                                                               rules and statutes. 833426-6 Percent of         evaluating the need to offer            product. 833426-3 "Continuing
                                                                                                                                               initial and renewal license and limited         presentations by staff. 833426-5        Education Calendar" spreadsheet
                                                                                                                                               permit applications from qualified              The Board is in a re-organization       tracks this measure. Updates
                                                                                                                                               applicants that are processed within 15         period and Oregon Revised               posted on Website. 833426-4
                                                                                                                                               business days. 833426-7 Percent of              Statutes & Oregon Administrative        Current work load to FTE does
                                                                                                                                               license and limited permit applications from    Rules review is planned when all        not allow continuation to date.
                                                                                                                                               qualified applicants that are processed         new members are in effect. 833426-      833426-5 Housekeeping of our
                                                                                                                                               using an automated procedure.                   6 The Oreogn Board of Radiologic        Oregon Revised S is a legislative
                                                                                                                                                                                               Technology has worked with the          concept for 2005-2007. 833426-6
                                                                                                                                                                                               taskforce to streamline licensing,      progress is traced on a
                                                                                                                                                                                               which is currently taking               spreadsheet called "Licensing
                                                                                                                                                                                               approximately 10 working days.          Process Timeline Report" 833426-
                                                                                                                                                                                               833426-7 The Board is questioning       7 Executive Officer mentoring is
                                                                                                                                                                                               current practices as an effort to       one step being done through
                                                                                                                                                                                               automate procedures more                weekly meetings to help identify
                                                                                                                                                                                               efficiently.                            areas of concern.
Oregon Department of     5      Record Requests -       Provides driver and vehicle-                       1                    2                                                                                                                                                        X                       Federal Driver Privacy            Direct                                                      Protects privacy and limits             The use of driving
Transportation                   Driver and Motor       related information to                                                                                                                                                                                                                                   Protection Act.                                                                               accessibility to those entitled under   records by
                                 Vehicle Services       individuals outside of the                                                                                                                                                                                                                                                                                                                             federal and state law.                  employers, creditors,
                                                        Oregon Department of                                                                                                                                                                                                                                                                                                                                                                           insurers, etc. directly
                                                        Transportation.                                                                                                                                                                                                                                                                                                                                        Allows access to records by             impacts the majority
                                                                                                                                                                                                                                                                                                                                                                                                               creditors, insurance companies and      of Oregon's 3.5
                                                                                                                                                                                                                                                                                                                                                                                                               other legitimate businesses.            million residents.




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                                                                                                         Governor's Principle                                                                                                                                                               Mandate Category
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DRAFT
                                                                                                                                                                                                                                                                                   1           2       3                                               Services
                                                          Program/Function (50            A     B         C                     E           F                                                          Performance Measure(s)                                                      Debt     Federal Federal 4 State                                   Direct/Indir
Agency                 Comm      Program Title              WORDS OR LESS)               Educ   Health     Econ    D   Envir    Safety     Gov't              Performance Measure(s)                            Outcome                      Evidence of Return/Outcomes          Service     Law    Option  Const   Mandated Legal Reference             ect                     Service Provider                        Costs vs. Benefits (ROI)         # Citizens Affected                       Comments
Oregon Department of     5       Research and          Provides information to                                         1          2                  13: Alternatives to One-Person Commuting    The proportion of Oregonians              The proportion of Oregonians                         X       X           23USC 303,23CFR 400.203,             Both      ODOT staff, Oregon State University, and       This effort provides the basic data     Impacts all citizens Also required by ORS 366.15, ORS 802.505, 802.220,
Transportation                      Analysis           support Oregon                                                                                (730-13)                                    commuting during peak hours by            commuting during peak hours by                                           23CFR 420.107(a), TEA-21,                      private sector consultants                     necessary to make decisions about       who use or depend    ORS 366.155
                                                       Department of                                                                                 14: Vehicle Miles Traveled (VMT) Per        means other than Single                   means other than Single                                                  Clean Air Act, OHP, OITA,                                                                     where to make investments in the        on state highways
                                                       Transportation highway                                                                        Capita (730-14)15: Pavement Condition       Occupancy Vehicles is essentially         Occupancy Vehicles is essentially                                        NEPA, 23USC 303, 23CFR                                                                        transportation system. It also          and bridges.
                                                       construction projects                                                                         (730-15) Fish Passage at State Culverts     at the target level of 30 percent for     at target level. Efforts to reduce                                       460.3(b), 23USC 315, 23CRF                                                                    assesses system condition so that
                                                       including bridge, pavement,                                                                   (730-18)                                    2005. However, it may not go much         SOV commuting must recognize                                             420.105(b), 23CFR 470A,                                                                       priorities for such investment can be
                                                       safety, traffic monitoring,                                                                                                               higher in the future because many         that many people combine                                                 23CFR 1, FAPG 655.604,                                                                        determined.
                                                       freight, and congestion                                                                                                                   people combine commute and                commute and household trips to                                           23USC 101(a).
                                                       management systems;                                                                                                                       household trips to help balance the       help balance the time demands
                                                       conducts research on                                                                                                                      time demands of work, home,               of work, home, children and
                                                       bridges, pavement and                                                                                                                     children and travel.                      travel. This measure supports
                                                       materials, hydraulics, traffic,                                                                                                           Per capita VMT is essentially at          Oregon Benchmark #68:
                                                       safety, and automated                                                                                                                     target level of about 7,083 for 2005      Reducing Travel Delay and #70:
                                                       transportation systems such                                                                                                               and has been so since this                Promoting Alternatives to One-
                                                       as Green Light; analyzes                                                                                                                  measure was established.The               Person Commuting.
                                                       plans and statewide                                                                                                                       actual for 2002 was 84 percent.           Per capita VMT is essentially at
                                                       models, and analyzes and                                                                                                                  Pavement condition has improved           target level and has been so
                                                       maps data.                                                                                                                                from 1999 to 2003, and is expected        since this measure was
                                                                                                                                                                                                 to improve again between 2003 and         established. The 2002 VMT is 1.6
                                                                                                                                                                                                 2005. At that point, the projected        percent above the target level,
                                                                                                                                                                                                 pavement condition is expected to         which is well within normal
                                                                                                                                                                                                 flatten out and start to decline          measurement error. Data also
                                                                                                                                                                                                 based on anticipated funding.             show that VMT is strongly
                                                                                                                                                                                                 Target for 2003 of 17 miles and           associated with economic growth.
                                                                                                                                                                                                 actual at 24.2. The annual target         The trend in per capita VMT and
                                                                                                                                                                                                 was set at ODOT’s minimum                 per capita real income has been
                                                                                                                                                                                                 commitment to ODFW for fish               very close during the last 30
                                                                                                                                                                                                 passage. The data reveal that             years. This measure supports
                                                                                                                                                                                                 ODOT has exceeded the target in           Oregon Benchmark #71:
                                                                                                                                                                                                 every year. However, since 1999 all       Reducing Vehicle Miles Traveled.
                                                                                                                                                                                                 fish passage projects need to have         Pavement condition has
                                                                                                                                                                                                 a biological assessment prepared          improved from 1999 to 2003, and
                                                                                                                                                                                                 by ODOT and a biological opinion          is expected to improve again
Oregon Department of    5     Special Programs -       Administers: National                                                                                                                     4. Target Fatalities (730-01),
                                                                                                                       4. Fish Passage at State Culverts (730-18), 5. Bike lanes and sidewalks (730-29), 6. for 2003 17 miles, actual
                                                                                                                       1           2                                                                                                       4. Number of river miles of habitat                                                                           Indirect   Private Sector for the construction and      4. ODOT’s Fish Passage Program           The programs           Fed/ORS 184.658-184.664
Transportation                Highway Division         Forest Service highway                                                                                                                    24.2 the target for 2004 is 29.5          opened up for fish passage as a                                                                                          design of projects and some Highway staffing has been successful in opening up        directly impact all
                                                       projects; Bicycle-Pedestrian                                                                                                              miles and the target for 2005 is 2.8      result of culvert retrofits and                                                                                          for design, inspection and support.          hundreds of miles of fish habitat that   citizens of the state
                                                       program that provides                                                                                                                     miles. 5. In 2000 10% of the urban        replacements (Ore Benchmark                                                                                                                                           was previously blocked by a man          as well as visitors to
                                                       pedestrian, bicycle, and                                                                                                                  state highway miles had bike lanes/       #85 Salmon Recovery). 5.                                                                                                                                              made barrier. ODOT’s 5.                  the state through
                                                       Americans with Disabilities                                                                                                               sidewalks the goal for 2005 is 15%        Percent of urban state highway                                                                                                                                        Bicycle/Pedestrian Program staff         improvements to bike
                                                       Act design support for                                                                                                                    6. The actual rate for 2002 - 1.26        miles with bike lanes and                                                                                                                                             has continued their efforts to           and sidewalk
                                                       highway projects; Sno-Park                                                                                                                deaths per 100 million miles and          sidewalks 6. Traffic fatalities per                                                                                                                                   improve highway facilities where         facilities, ODOT
                                                       program that removes snow                                                                                                                 the goal for 2010 is .99 per 100          100 million Vehicle Miles                                                                                                                                             appropriate to facilitate safe use by    roads on Forrest
                                                       and enforces permits; utility                                                                                                             million miles.                            Traveled (VMT) (Ore Benchmark                                                                                                                                         bicyclists and/or pedestrians. 6. This   service land (1,700
                                                       relocation that provides                                                                                                                                                            #45 Reduce Premature Death).                                                                                                                                          measure indicates success of safety      miles), salmon
                                                       funding for                                                                                                                                                                                                                                                                                                                                               programs in reducing fatalities.         enhancement and
                                                       marking/relocating utilities                                                                                                                                                                                                                                                                                                                              There is a safety related aspect to      recovery programs.
                                                       associated with                                                                                                                                                                                                                                                                                                                                           nearly all ODOT programs
                                                       transportation projects; and
                                                       projects affecting salmon
                                                       and watersheds.

Oregon Department of    5     Vehicle Registration     Manages vehicle                                       1                    2                                730-21, 730-22                 730-21: 84.1% of DMV field office                                                                                                                      Direct                                                   Ensures compliance with state laws,     DMV issues 3.9
Transportation                and Permits - Driver     registration including                                                                                                                     customers rated service satisfaction                                                                                                                                                                            rules and regulations regarding         million registrations
                              and Motor Vehicle        special and custom plates,                                                                                                                 as excellent or good in 2003.                                                                                                                                                                                   vehicle registration and permitting     per biennium which
                              Services                 cancellations, and plate                                                                                                                   Delivery of quality customer service                                                                                                                                                                            designed to identify vehicles and       directly and indirectly
                                                       restoration. Issues special                                                                                                                in the handling of vehicle                                                                                                                                                                                      raise revenue for the Highway Trust     impacts all 3.5 million
                                                       motor vehicle credentials                                                                                                                  registration and permit transactions                                                                                                                                                                            Fund.                                   Oregon residents.
                                                       such as temporary vehicle                                                                                                                  is reflected by high customer
                                                       registrations and                                                                                                                          satisfaction ratings. Each month,
                                                       oversize/overweight                                                                                                                        400 randomly-selected field office
                                                       permits; coordinates                                                                                                                       customers receive a survey form by
                                                       registration with the                                                                                                                      mail. The survey allows customers
                                                       Department of                                                                                                                              to rate the service received during
                                                       Environmental Quality;                                                                                                                     their visit to DMV.
                                                       issues trip permits, snow-
                                                       park permits, and permits                                                                                                                  730-22: DMV Field office wait times
                                                       for vehicles with excessive                                                                                                                averaged 13.6 minutes and phone
                                                       weight, length, size, or                                                                                                                   wait times averaged 64.0 seconds
                                                       height.                                                                                                                                    in 2003. Efficient handling of vehicle
                                                                                                                                                                                                  registration transactions contributes
                                                                                                                                                                                                  to low wait times and supports
                                                                                                                                                                                                  DMV's mission and customer
                                                                                                                                                                                                  service goals. DMV field office wait
                                                                                                                                                                                                  times are calculated using
                                                                                                                                                                                                  automated wait time systems.
                                                                                                                                                                                                  Phone queue times, calculated
                                                                                                                                                                                                  automatically by the phone system,
                                                                                                                                                                                                  reflect the average time that a
                                                                                                                                                                                                  customer waits to speak to a DMV
                                                                                                                                                                                                  phone agent. Phone gents provide
                                                                                                                                                                                                  information on how and where to
                                                                                                                                                                                                  acquire vehicle registration and
                                                                                                                                                                                                  resolve problems on registering                                                                               X     Oregon Constitution that registration fees are dedicated to the State Highway Fund.
                                                                                                                                                                                                  vehicles.
Oregon Department of    5     Vehicle Title - Driver   Issues all classes of titles,                         1                    2                  Customer Satisfaction 730-21, DMV            730-21: 84.1% of DMV field office        Delivery of quality customer                       X                       On issuance of a title, federal      Direct                                                 Ensures compliance with state laws,     DMV issues 2 million
Transportation                 and Motor Vehicle       salvage titles, and                                                                           Customer Services 730-22                     customers rated service satisfaction     service in the handling of vehicle                                         laws and rules require that                                                                 rules and regulations regarding         titles per biennium
                                    Services           transitional ownership                                                                                                                     as excellent or good in 2003. 730-       title transactions is reflected by                                         both the seller and buyer of                                                                vehicle titling designed to protect     and this directly or
                                                       documents.                                                                                                                                 22: Title transaction turnaround         high customer satisfaction ratings.                                        the vehicle complete an                                                                     consumers, financial institutions and   indirectly impacts all
                                                                                                                                                                                                  time averaged 21.1 days, field            Each month, 400 randomly-                                                 odometer certification (Federal                                                             related industry businesses through     3.5 million Oregon
                                                                                                                                                                                                  office wait time averaged 13.6           selected field office customers                                            Odometer Act).                                                                              legal notation of ownership and lien    residents.
                                                                                                                                                                                                  minutes and phone wait times             receive a survey form by mail.                                                                                                                                         perfection. Raises revenue for the
                                                                                                                                                                                                  averaged 64.0 seconds in 2003.           The survey allows customers to                                                                                                                                         Highway Trust Fund.
                                                                                                                                                                                                                                           rate the service received during
                                                                                                                                                                                                                                           their visit to DMV. Efficient
                                                                                                                                                                                                                                           handling of title transactions
                                                                                                                                                                                                                                           results in more accurate DMV
                                                                                                                                                                                                                                           records and supports DMV's
                                                                                                                                                                                                                                           mission and customer service
                                                                                                                                                                                                                                           goals. DMV field office wait times
                                                                                                                                                                                                                                           are calculated using automated
                                                                                                                                                                                                                                           wait time tracking systems. Phone
                                                                                                                                                                                                                                           queue times, calculated
                                                                                                                                                                                                                                           automatically by the phone
                                                                                                                                                                                                                                           system, reflect the average time
                                                                                                                                                                                                                                           that a customer waits to speak to
                                                                                                                                                                                                                                           a DMV phone agent. Phone
                                                                                                                                                                                                                                           agents provide information on
                                                                                                                                                                                                                                           how and where to acquire a
                                                                                                                                                                                                                                           vehicle title and resolve problems
                                                                                                                                                                                                                                           with titles. Title transaction times
                                                                                                                                                                                                                                           are measured by tracking the
                                                                                                                                                                                                                                           number of days between receipt
                                                                                                                                                                                                                                           of title applications and when the
                                                                                                                                                                                                                                           title products are mailed to
                                                                                                                                                                                                                                           customers.
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                                                                                              Governor's Principle                                                                                                                                                      Mandate Category
                                                                                                                                                                                                                                                               1           2       3                                          Services
                                                  Program/Function (50         A     B         C                     E         F                                                       Performance Measure(s)                                                  Debt     Federal Federal 4 State                              Direct/Indir
Agency               Comm     Program Title         WORDS OR LESS)            Educ   Health     Econ    D   Envir    Safety   Gov't            Performance Measure(s)                           Outcome                   Evidence of Return/Outcomes         Service     Law    Option  Const    Mandated Legal Reference       ect        Service Provider         Costs vs. Benefits (ROI)          # Citizens Affected     Comments
Real Estate Agency     5    Real Estate Agency Mission: Provide quality                           1                    2              (1) Ratio of audits completed in a          (1) 332 audits were completed thru    The decrease in the number of                                                                           Direct                         The Agency ensures compliance         All Oregon citizens
                                               protection for Oregon                                                                  biennium to the number of offices.          March 2004 for 4377 offices -         administrative actions coupled                                                                                                         with Oregon real estate laws. The     benefit indirectly from
                                               consumers of real estate,                                                                                                          Target 500                            with a healthy real estate market                                                                                                      benefits outweigh the costs through   a healthy real estate
                                               escrow, and land                                                                       (2) Collaboratively complete new legislative                                      might be indicators of the positive                                                                                                    protection of Oregon real estate      market. All Oregon
                                               development services,                                                                  concepts and administrative rules each       (2) Collaboration was achieved in    effect of new laws enhancing                                                                                                           consumers, balanced with a healthy    consumers of
                                               balanced with a                                                                        biennium.                                    legislative concepts and             professionalism through                                                                                                                real estate market. The Agency        professional real
                                               professional environment                                                                                                            administrative rules promulation.    increased education, experience,                                                                                                       entirely Other Funded.                estate services,
                                               conducive to a healthy real                                                            (3) Average number of days to close a                                             and office policy requirements.                                                                                                                                              nearly 24,000 real
                                               estate market. To achieve                                                              formal complaint.                                                                                                                                                                                                                                              estate brokers,
                                               its mission, the Agency                                                                                                                                                                                                                                                                                                                               property managers,
                                               examines, educates,                                                                                                                (3) The average number of days to                                                                                                                                                                                  escrow offices, and
                                               licenses, investigates, and                                                            (4) Percentage of license and examination   close a formal complaint dropped                                                                                                                                                                                   over 4,000
                                               disciplines real estate                                                                survey respondents who rate the Agency      from 203 in July 2003 to 162 in May                                                                                                                                                                                examination
                                               licensees, and administers                                                             positively.                                 2004. Target: 130 days.                                                                                                                                                                                            applicants benefit
                                               certain escrow, subdivision,                                                                                                                                                                                                                                                                                                                          from the Agency's
                                               timeshare, and                                                                                                                     (4) Percentage of license and                                                                                                                                                                                      activities related to
                                               telemarketing laws.                                                                                                                examination respondents who rate                                                                                                                                                                                   education,
                                                                                                                                                                                  the Agency positively increased                                                                                                                                                                                    examination,
                                                                                                                                                                                  from 95% in July 2003 to 97% in                                                                                                                                                                                    licensing,
                                                                                                                                                                                  March 2004. Target: 97%                                                                                                                                                                                            investigations, and
                                                                                                                                                                                                                                                                                                                                                                                                     discipline.




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