Continuing Ed Certificate in Technology Management by chu95680

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									                                   Pittsburg State University
              Academic Department Assessment Program
                                               2008 Annual Report

                                                                                       2004-05 changes noted in blue font.
                                                                                       2006-07 changes noted in red font
Date:                May 26, 2008                                                      2007-08 changes noted in red font

Department:          Technology Studies
Program:             Electrical Technology (AAS or Certificate)

     1.        Mission Statement for Electrical Technology:
              The mission of Pittsburg State University’s Electrical Technology program is
          to prepare individual to works as residential electricians, commercial electricians
          and industrial electricians. This program uses appropriate instructional
          strategies to provide quality educational classroom, laboratory, and internship
          field experiences relevant to the future electrician’s career goals.


     1.        Curricular Goals and Objectives:

               The goals of Electrical Technology(ET) are to produce graduates who:
               Goal 1. Have demonstrated understanding of general and technical
               knowledge required of electricians in either the residential, commercial, or
               industrial setting.
               Objective 1.1: Students will demonstrate a thorough understanding of
                              electrical systems and related technical information

               Objective 1.2: Students will demonstrate understanding of related
                              information associated with equipment used to service
                              electrical systems.

               Objective 1.3: Students will demonstrate knowledge of software programs
                              associated with working with electrical systems (e.g. work
                              with software for programming PLCs or monitoring electrical
                              systems)




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                               TST - 1
               Goal 2. Have demonstrated the technical skills and higher level thinking
               skills required of electricians in either the residential, commercial, or
               industrial setting.


               Objective 2.1: Students will demonstrate the skills and safe use of tools and
                              equipment associated with residential, commercial, or
                              industrial electrical work.

               Objective 2.2: Students will demonstrate competence in thinking skills–
                              thinking creatively, decision making, problem solving,
                              troubleshooting and diagnosing, and reasoning.

               Goal 3. Have developed to a satisfactory level of ability to productively use
               resources, information, interpersonal skills, communication skills and
               personal qualities as identified in the SCANS Report, to be successful in the
               automotive electrical service industry. [correction]
               Objective 3.1: Students will productively use resources–allocating time,
                              money, and materials in the electrical service environment.
               .
               Objective 3.2: Students will acquire and evaluate data; organize, interpret,
                              and communicate information; and use computer to process
                              information.

               Objective 3.3: Students will demonstrate appropriate written and oral
                              communication skills.

               Objective 3.4: Students will demonstrate competence in personal qualities–
                              individual responsibility, self-management, work ethic and
                              integrity.

               Goal 4. Have been provided opportunity to engage in a continuous process of
               assessment of advisement, instruction in the program, and student outcomes
               with the purpose of improving student learning in Electrical Technology.
               Objective 4.1: Students will assess quality of advisement using the on-line
                              advisement survey and through the informal exit interview
                              process.

               Objective 4.2: Students will access the overall quality of a specific course
                              and instruction using the “ESPTE” instrument. [2005-
                              present]




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology     TST - 2
     2.        Assessment Techniques (attach all instruments if appropriate)

                                                        Assessment Techniques
Goals
            Portfolio    Compt’cy           Exit         Advisory    Student   Internship       Exit      Accredi-       Student
                          Profile       Exam/Field       Council     Survey    Evaluation/   Interview/    tations/      Compe-
                                          Test or                               Employer      Alumni      Industry        titions,
                                        Certification                            Survey/       Survey     Recogniti        Con-
                                           Tests                               Placement                     ons         ferences

Goal 1                                       X              X          X           X            X            X
Goal 2                                       X              X          X           X            X            X
Goal 3                                       X              X          X           X            X            X
Goal 4                                       X              X          X           X            X            X

Goals                    Specific Examples/Descriptions of Assessment Components
                 State Journeyman electrical            Electrical    SPTE     Surveys of       Exit       Program
Goal 1
                     Certification Exam                   Tech         for     internship    interview    meets State
                                                        Advisory     student   experience    Follow-up        and
Goal 2       Students take exams given by local          Council      input                                National
              jurisdictions and mandated by the                       as to                                Electrical
             state. This certification is necessary                  quality   Follow-up                  Certificatio
Goal 3
                        for employment                                  of     surveys of                 n Training
                                                                     course.     intern                   Standards.
Goal 4                                                                         sponsors/
                                                                               employers                   Recogn’d
                                                                                                          as leading
                                                                                                          program in
                                                                                                            4-state
                                                                                                            region

                                                                                                          Industrial
                                                                                                           support




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                                     TST - 3
                  3.        Assessment Results by Technique

     Assessment                            Description                                              Results or Comments
     Techniques
1. Undergraduate               State Journeyman Electrical                 E.T students take certification exam given by local jurisdictions and
Assessment Instrument          Certification Exam                          mandated by the state. This certification is necessary for
                                                                           employment


2. Student Satisfaction        Each faculty member administers             Positive outcome. The results obtained from the instrument have
Survey                         SPTE (now ESPTE) instrument                 been overall positive, with a high degree of satisfaction noted by
                               in each class taught. Students’             nearly all students.
                               comments speak to satisfaction of
                               courses and instructors, but not               Mean Score Composite for All ESPTE Areas (23 questions)
                               overall program.
                                                                             Semester           Electrical    All TST       C. of Tech      All PSU
                                                                                                 Tech*
                                                                             Fall „06             8.01           7.76           7.91           7.69
                                                                             Spring „07           8.03            7.9           7.85           7.48
                                                                             Fall „07             8.39           7.88           7.86           7.71
                                                                             Spring „08            Not
                                                                                                available

                                                                           *Extrapolated from J. Brooks ET ESPTE



3. Internships/ Employer       To various segments of the
                                                                           Employers very satisfied with quality of interns. Approximately 22-
Satisfaction Survey            Electrical industry–residential,
                                                                           24 interns per summer. All have successfully completed internships
                               commercial, and industrial
                                                                           to satisfaction of their sponsors.


                                                                           In 2006-07, industry was very satisfied with graduates. Desperately
                                                                           need more skilled technicians. Ditto for 2007-08.


4. Advisory Council            Electrical Technology Advisory              Council very satisfied with quality of graduates. Industry
Input                          Council.                                    desperately needs more skilled technicians.

                                                                           Council continues to provide input for future directions of program.
                                                                           In 2007-08, ET significantly changed and expanded ET Advisory Council
                                                                           to more effectively represent the 3 segments of the Electrical Industry (and
                                                                           our program) Residential-Commercial-Industrial.



5. Placement of                Placement Record                            Near 100% placement of graduates for last 30 years.
Graduates




             Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                                TST - 4
       Assessment                             Description                                        Results or Comments
       Techniques
6. Accreditation/
Certification Reviews             Block & Associates                          Program meets State and National Electrical Certification Training
                                                                              Standards.




7. Industrial support             Support from industry                       The ET program has received substantial support with over
                                                                              $100,000 in in-kind giving to support the Automated Controls Lab.
                                                                              Additionally industry has sponsored students and provided
                                                                              internships, and guaranteed employment upon graduation.

                                                                              Although this is not a formal measure of assessment, the industrial
                                                                              support does indicate great satisfaction with program.

                                                                              From late 2005-2007, Electrical Technology developed the
                                                                              “Leviton Center for Structured Wiring and Home Automation”.
                                                                              This is a state-of –the art developments that includes approximately
                                                                              $40,000 in components provided by Leviton.

                                                                              In 2007-08:
                                                                                      Significantly restructured Electrical Equipment & Machinery
                                                                                       Classes and Labs to move away from Electric Motor Rewinding
                                                                                       and toward Diagnosis & Troubleshooting of Equipment –
                                                                                       Purchased 50 new electric motors (25 single phase residential /
                                                                                       25 three phase commercial-industrial) to construct standard
                                                                                       student training stations.

                                                                                      Significantly added to our Automation Labs real life
                                                                                       manufacturing capability with the addition of donated PLC
                                                                                       controlled stainless steel conveyor system fed by robotic
                                                                                       manufacturing arm loading (we got the robot repaired &
                                                                                       operational May 08)

                                                                                      Added trade specific equipment (Greenlee 555 equiv) industrial
                                                                                       conduit bending system ($6000.00) to commercial/industrial
                                                                                       wiring lab.




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                               TST - 5
     4.        Curricular Changes Due to Assessment Results

               Undergraduate assessment instrument. Currently, students are required to
               complete State Journeyman Electrical Certification Exam
               Faculty will determine if changes need to be made, based on the overall results of
               students’ performance on exams.


               Accreditation/Certification Reviews. Program meets State and National Electrical
               Certification Training Standards.
               Program is reviewed against standards each year and modifications are made in
               program to meet changing standards. For example, in 2005, PSU is expanding the
               study of structured wiring and automation and communication devices in residential.
               The hosted a Leviton residential automation seminar in Spring 2005.
               In Spring 2007, preliminary discussions regarding the reduction of hours in the
               “Certificate” option to conform to other certificate programs in the state. This will
               impact the program in the future, as required changes are made.
               In May ’08, legislated “certificate “ program to be 59 credit hours per Regents’
               requirement.


               Student satisfaction survey. Faculty received feedback about specific courses
               through the new ESPTE instrument.
               Feedback has been positive and no changes have been made as a result.
               The 2006-07 feedback was very positive for Electrical Technology (see Table below).
               In comparison to the rest of the TST Department and

                        Mean Score Composite for All ESPTE Areas (23 questions)

                       Semester           Electrical       All TST       C. of Tech    All PSU
                                           Tech*
                       Fall „06             8.01             7.76            7.91       7.69
                       Spring „07           8.03              7.9            7.85       7.48
                       Fall „07             8.39             7.88            7.86       7.71
                       Spring „08            Not
                                          available

               *Extrapolated from J. Brooks ET ESPTE
               Advisory council. This advisory council along with the State and National Electrical
               Certification Training Standards are real strengths to the program, in terms of driving
               curriculum change. Their input keeps the program on the cutting edge and is a major
               factor in its success. In addition to support in curriculum development, they also
               provide financial support in the form of in-kind gifts, and internships.



Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology             TST - 6
               The program reflects their input, which is why this program is considered to be the
               best or one of the Midwest. Examples of changes made as a direct result of advisory
               council input include major developments in the automated controls lab and
               acquisition of specific pieces of equipment for the program.
               In 2007-08, ET significantly changed and expanded ET Advisory Council to more effectively represent the 3
               segments of the Electrical Industry (and our program) Residential-Commercial-Industrial.


               Placement of graduates. The Electrical Technology graduates have enjoyed nearly
               100% placement for several years. Currently, the Department of Labor forecast a 15%
               growth for the next 10 years, in the need for electricians,
               It should be noted that PSU is considered one of the top programs of its type.
               Employers regularly come back wanting to hire additional PSU Electrical
               Technology. Employers seek PSU graduates, and some companies sponsor their
               training. In terms of assessment, this is a good indicator of employer satisfaction. Near
               100% placement of graduates for last 30 years.


               Internship experiences. Feedback from students as well as cooperating sponsors has
               been positive. Faculty members also gain industry experience and attend update
               seminars during the summer. Feedback from students, faculty and internship sponsors
               is used to strengthen curriculum and educational experiences to better prepare PSU
               electrical graduates in new technologies.
               The program features required internships in electrical positions for an entire summer.
               Industrial Support. The ET program has received substantial support with over
               $100,000 in in-kind giving to support the Automated Controls Lab. Additionally
               industry has sponsored students and provided internships, and guaranteed
               employment upon graduation.
               The impact on curriculum includes expanded instruction over PLCs and other
               donated components. Faculty have attended specialized schools on the components
               and incorporated that instruction into the curriculum.
                In 2005, a grant was submitted to Leviton for residential automation components
               Although this is not a formal measure of assessment, the industrial support does
               indicate great satisfaction with program.
               From late 2005-2007, Electrical Technology developed the “Leviton Center for
               Structured Wiring and Home Automation”. This is a state-of –the art developments
               that includes approximately $40,000 in components provided by Leviton.
               In 2007-08:
                         Significantly restructured Electrical Equipment & Machinery Classes and Labs to move away from
                          Electric Motor Rewinding and toward Diagnosis & Troubleshooting of Equipment – Purchased 50 new
                          electric motors (25 single phase residential / 25 three phase commercial-industrial) to construct standard
                          student training stations.

                         Significantly added to our Automation Labs real life manufacturing capability with the addition of
                          donated PLC controlled stainless steel conveyor system fed by robotic manufacturing arm loading (we
                          got the robot repaired & operational May 08)



Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                               TST - 7
                         Added trade specific equipment (Greenlee 555 equiv) industrial conduit bending system ($6000.00) to
                          commercial/industrial wiring lab.


               In 2007-08, example of being a leading authority in the regional electrical field.

               Was asked by regional electrical jurisdictions and received State approval to spearhead and develop the continuing
               education courses as newly mandated by Kansas State Law for all licensed electricians. We are the primary
               provider (and have had participants from) an area Kansas City to Wichita to Tulsa to Springfield.
               (20 class sessions / 200+ electricians recertified)

Kansas
                  Submitted successful application/dossier for approval to teach new continuing education trade retraining per
Mechanical
                  new State Law (Kansas S.B. 498 / KSA 12-1526)
Trades
                  Jeff Brooks Qualified Approved Instructor / PSU Approved Sponsor Agency
Review Board
                  Worked with City of Pittsburg Electrical Codes Enforcement Dept and area Contractors to plan development of
                  Electrical Recertification Courses for the New Annual Continuing Education Requirement for all State Licensed
CEU
                  Electrician's
                  4 work sessions - (1/4/07, 1/17/07, 2/9/07, 3/27/07)
                  Developed and taught 1st State Approved recertification class in the area to meet new continuing ed
                  requirements of (Kansas S.B. 498 / KSA 12-1526) - (4/27/07 & 4/28/07 & 5/4/07)
CEU                Re-certified 56 Electricians .
                  “Residential and Commercial Data Cabling for Electrician‟s”
                  (See class flyer/photos in appendix)
                  Developed and taught 8 week “on-site” electrical training course for Electrical Utility Workers – Carthage, MO
                  – Summer 2007 – 25 Attendance
CEU
                  “Electrical Basics for Electrical Utility Workers”
                   (See class flyer/photos in appendix)
                  Developed and taught 2nd State Approved recertification class in the area to meet new continuing ed
                  requirements of (Kansas S.B. 498 / KSA 12-1526) - (Aug 21-Oct 18/07)
                   Re-certified 25 Electricians .
CEU
                  “Electrical Basics One for Journeyman Exam Prep”
                  (See class flyer/photos in appendix)
                  Planned, sponsored, coordinated 3rd State Approved recertification class in the area to meet new continuing ed
                  requirements of (Kansas S.B. 498 / KSA 12-1526) - (12/14/07)
CEU
                   Re-certified 91 Electricians . (See class flyer/photos in appendix)
                  “Soares Electrical Grounding & Bonding Training Event”




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                             TST - 8
               Advisement survey. Advisement Survey Data for Spring ’07 is shown below. Question
               #1-5, that deal directly with the quality of advisement show a very high level of agree
               and strongly agree for each question (86-91% for the combines scores for each
               question). Only 3-4% disagreed or strongly disagreed.
                 Advisement Survey Data for Electrical Technology for Spring ’08 is shown below.
                 Question #1-5, that deal directly with the quality of advisement show a very high
                 level of agree and strongly agree for each question (87-91% for the combined scores
                 for each question, N=23).


                                                           Strongly                      No               Strongly
   -                      Questions                                       Disagree                Agree
                                                           Disagree                    Opinion             Agree
            I was able to meet with my                                    4.35%        4.35%     43.48%   47.83%
  Q1                                                      0.00% (0)
            advisor when I needed to.                                     (1)          (1)       (10)     (11)
     When I met with my advisor, the
                                                                          0.00%        8.70%     43.48%   47.83%
  Q2 amount of time allowed for our                       0.00% (0)
                                                                          (0)          (2)       (10)     (11)
     meeting was ample.
     My advisor is knowledgeable
     about university and                                                 0.00%        8.70%     39.13%   52.17%
  Q3                                                      0.00% (0)
     departmental requirements for                                        (0)          (2)       (9)      (12)
     my degree program.
     My advisor is knowledgeable
     about the requirements and                                           0.00%        8.70%     34.78%   56.52%
  Q4                                                      0.00% (0)
     opportunities for careers in my                                      (0)          (2)       (8)      (13)
     area of study.
            I felt comfortable discussing my                              0.00%        13.04%    43.48%   43.48%
  Q5                                                      0.00% (0)
            academic needs with my advisor.                               (0)          (3)       (10)     (10)
            I found the GUS system easy to                                0.00%        17.39%    60.87%   21.74%
  Q6                                                      0.00% (0)
            use.                                                          (0)          (4)       (14)     (5)
            I was able to complete my on-line                             0.00%        17.39%    60.87%   21.74%
  Q7                                                      0.00% (0)
            enrollment with little difficulty.                            (0)          (4)       (14)     (5)

                 No changes in advisement process or curriculum based on these results.




       1.        Articles addressing assessment in Electrical Technology
                 To reduce duplication of resources, selected articles/publications associated with
                 assessment practices of the Department of Technology Studies are found in the TST
                 Chairman’s Office, E116A.




Format adapted from the work of Gloria Rogers at Rose-Hulman Institute of Technology                         TST - 9

								
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