JESSE KENDALL 123 Elm Street • Miami, FL 33183
email@example.com H: 305-555-5555 • C: 305-444-4444
HIGHLY QUALIFIED LIBRARIAN
Outstanding Librarian with expertise in the delivery of comprehensive reference services utilizing a wide variety of
technologies and formats. Expertly administer library programs across broad areas, including technical services,
academic, public, and special libraries. Extensive experience training end-users in use of complex resources,
reference sources, computer searches, and document delivery. Well versed in evaluating and assessing collections;
identify and select materials to ensure comprehensive collection development. Actively promote the library and its
leading-edge resources, services, and innovations. Dynamic leader with the ability to guide library staff.
Librarian, ABC County Public Library, Miami, FL
Provided extensive support to adults, young adults, and children in the areas of reference, homework, and
research. Served as readers' advisory for library patrons. Provided comprehensive interpretation of the
organization’s policies and procedures in support of staff and public. Related to customers in a proactive and
• Developed a plan and implemented to increase the level of customer satisfaction.
• Demonstrated expertise in areas related to circulation policies and procedures, document delivery, and
inter-library loan processes.
Librarian, XYZ University, Miami, FL
Provided outstanding service and critical information to all library visitors in need. Promoted reading and
literacy awareness through high-impact events and informational correspondence. Introduced and utilized new
and emerging technologies. Remained abreast of new technology to effectively troubleshot and provide
• Designed innovative library programs to increase timeliness and currency of library collection and
significantly decrease book delinquency.
• Devised processes that streamlined assessments and maximize library operations.
EDUCATION & TECHNICAL SKILLS
XYZ UNIVERSITY, Miami, FL
Master's Degree, Major: Library and Information Science, 20xx
Relevant Coursework, Licensures, and Certifications: Info Systems in Libraries & Information Centers;
Organization of Information; Information Sources & Services; Technical Services
Florida State Department of Education, Teacher Certification • Area of Specialization: Library Media
UNIVERSITY OF XYZ, Miami, FL
Bachelor's Degree, Major: Education, 20xx
Relevant Coursework: Intro to Special Education; Educational Psychology; Materials Used in Reading; Pearson
Online Training: Training for Testing Site Coordinators; More Than a Presentation: Using PowerPoint; What’s
New in Children’s Literature: How to Use It in Your Media Program; Intro to Serial Records; Shelf Listing I
Technical Skills: Type 40 WPM; Windows 95/98/2000/XP; Microsoft Office Suite; Internet Explorer/Netscape;
SIRSI Workflows CARL ; OCLC CatME; OCLC FirstSearch; Marina; Voyager; Mandarin; Online Databases,
i.e., LexisNexis, Dialog, Literature Resource Center, ReferenceUSA, and Government Documents
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to
shortlist the applications. Resumes without cover letters are usually the first to go, followed by the ones with
poorly written cover letters. Avoid this fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs.,
and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your
contact’s gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing
mistake. If you don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s
clear, to the point, and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other
candidates?” Provide an answer to that question right off the bat in your opening paragraph. This is a very
important section because it is the first thing the employer will read. It must be powerful and make an immediate
impact. Be sure sell yourself and your unique abilities. Do not use a generic opening paragraph that can apply to
any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For
example, instead of writing “My background is in finance management, making me well-suited for your
advertised Corporate Finance Director position.” you can write “A background in finance management and a
proven record of developing effective strategies that drive revenue, growth and shareholder value make me a
strong candidate for your advertised Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company,
the better your chances are to secure an interview. Get to know the company’s mission and new corporate
initiatives, and tell them how you can help them meet their objectives or resolve their problems. Praise the
company for public recognitions or recent accomplishments. The employer will surely take notice of your active
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to
focus on what you will bring to the company and how you will help them improve their profitability. Too much use
of the word “I” will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often
the most effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep
the bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume
as it will make you look lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview
and provide contact information. This is also the ideal place to mention your salary requirements (if the employer
insists on it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way
to ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However,
do not mention this in your cover letter if you do not intend to follow up.