SFY 2008 Performance Contract ReportsData Requirements - PDF

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							                                                           SFY 2008 Performance Contract Reports/Data Requirements

                                                                                                                                                              Schedule for
                                                                                                                                                                                                    Availability and Location
          Requirement                      DMH/DD/SAS Report Contact                                        LME Action(s)                                 Performance Contract
                                                                                                                                                                                                     of Written Guidelines
                                                                                                                                                                 Report

                                                                                    LME maintains a log for each request for service and submits a
                                                                                                                                                                                             Excel report template and instructions: Quarterly
                                      Bonnie Morell,                                quarterly report showing the number of persons requesting
                                                                                                                                                                                             LME Access Report Form BP01 (January 2005)
                                      Best Practice & Community Innovations Team    services, the number that are determined to need emergent care,       Quarterly - due the 20th of the
Access to Care Reports                                                                                                                                                                       are on the DMH/DD/SAS website:
                                      3005 Mail Service Center                      urgent care, routine care, and the number for which access is         month following the end of the
(Emergent, Urgent, Routine)
                                      Raleigh, NC 27699-3005                        provided within the target time standard or the number for which a    quarter: 10/20; 1/20; 4/20; 7/20
                                                                                                                                                                                             http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                      (919) 715-2774 Bonnie.Morell@ncmail.net       face-to-face service (assessment and/or treatment) is provided
                                                                                                                                                                                             dex.htm
                                                                                    within the target time standard.
                                                                                    LME uses its quality improvement (QI) process to improve the
                                                                                    service delivery system and submits an annual QI report describing
                                                                                    how it has used its QI process to address service delivery system
                                      Maria Fernandez,                              issues in at least one of the following three areas: (a) building
                                      Quality Management Team                       service capacity, (b) ensuring continuity of care, and/or (c)
                                                                                                                                                          Annually - Fourth Quarter -July
Quality Improvement Process           3004 Mail Service Center                      ensuring the use of evidence-based practices.
                                                                                                                                                                        20                http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                      Raleigh, NC 27699-3004                                                                                                                              dex.htm
                                      (919) 733-0696 Maria.Fernandez@ncmail.net The LME's annual report shows it has undertaken the minimum
                                                                                    number of QI projects and addressed the number of required
                                                                                    elements for each project to meet the performance standard
                                                                                    defined in the Performance Contract.
                                                                                                                                                                                             10A NCAC 27G .0600 et al are on the
                                                                                                                                                                                             DMH/DD/SAS website:
                                                                                    Providers submit Level II and Level III incident reports to LME.
                                      Candy Helms                                   LME analyzes incident data for patterns and trends and takes                                           http://www.dhhs.state.nc.us/mhddsas/manuals/ap
                                      Quality Management Team                       appropriate action to make needed system improvements per 10A         Quarterly - due the 20th of the s/apsm30-1total7-04.pdf
Incident Reporting                    3004 Mail Service Center                      NCAC 27G .0600 et al.                                                 month following the end of the
                                      Raleigh, NC 27699-3004                                                                                              quarter: 10/20; 1/20; 4/20; 7/20 Level 2 and 3 Incidents Quarterly Report Form
                                      (919) 733-0696 Candy.Helms@ncmail.net         LME submits quarterly report summarizing Level II and Level III                                        QM13 (January 2005) and instructions are on the
                                                                                    incidents, trends, system issues identified, actions, and outcomes.                                    DMH/DD/SAS website:
                                                                                                                                                                                           http://www.dhhs.state.nc.us/mhddsas/performanc
                                                                                                                                                                                           eagreement/index.htm
                                      Kent Woodson                                                                                                                                         Quarterly fiscal monitoring report template is on
                                      Budget and Finance Team                       LME submits a quarterly fiscal monitoring report by the 20th of the   Quarterly - due the 20th of the the Controller's Office website:
Quarterly Fiscal Monitoring Reports   3013 Mail Service Center                      month following the end of the quarter. Reports are accurate and      month following the end of the
                                      Raleigh, NC 27699-3013                        complete and received by the due date.                                            quarter              http://www.dhhs.state.nc.us/control1/amh/amhaut
                                      (919) 733-7013 Kent.Woodson@ncmail.net                                                                                                               h.htm
                                      Terrie Qadura,                                LME submits a semi-annual SAPTBG Compliance Report by the                                                The SAPTBG Compliance Report and
                                      Quality Management Team                       20th of the month following the end of the semi-annual period.                                           instructions are on the DMH/DD/SAS website:
                                                                                                                                                         Semi-annually - due January 20th
SAPTBG Compliance Report              3004 Mail Service Center                      Reports are accurate and complete, show at least 48 hours of
                                                                                                                                                                  & July 20th
                                      Raleigh, NC 27699-3004                        Synar activity for the reporting period, and are received by the due                                     http://www.dhhs.state.nc.us/mhddsas/performanc
                                      (919) 733-0696 Terrie.Qadura@ncmail.net       date.                                                                                                    eagreement-5A (SAPTBG Compliance Report)

                                                                                                                                                                                             The Substance Abuse/ Juvenile Justice Initiative
                                      Antonio Coor,                                                                                                                                          Report and instructions are on the DMH/DD/SAS
                                                                                    LME submits a quarterly Substance Abuse/ Juvenile Justice
                                      Justice Systems Innovations Team                                                                                    Quarterly - due the 20th of the    website:
Substance Abuse/Juvenile Justice                                                    Initiative Report by the 20th of the month following the end of the
                                      3008 Mail Service Center                                                                                            month following the end of the
Initiative Quarterly Report                                                         quarter. Reports are accurate and complete and are received by
                                      Raleigh, NC 27699-3008                                                                                              quarter: 10/20; 1/20; 4/20; 7/20 http://www.dhhs.state.nc.us/mhddsas/performanc
                                                                                    the due date.
                                      (919) 715-2771 Antonio.Coor@ncmail.net                                                                                                               eagreement/-7A (For Information only: Substance
                                                                                                                                                                                           Abuse Juvenile Justice Monthly Report)




        Current as of 5/13/08                                                                                                                                                                                                Page 1
                                                            SFY 2008 Performance Contract Reports/Data Requirements

                                                                                                                                                              Schedule for
                                                                                                                                                                                                 Availability and Location
          Requirement                      DMH/DD/SAS Report Contact                                       LME Action(s)                                  Performance Contract
                                                                                                                                                                                                  of Written Guidelines
                                                                                                                                                                 Report
                                        Starleen Scott Robbins
                                                                                                                                                                                           Work First Initiative Report is on the
                                        Best Practice Team
                                                                                    LME submits a quarterly Work First Initiative Report by the 20th of   Quarterly - due the 20th of the DMH/DD/SAS website:
                                        3005 Mail Service Center
Work First Initiative Quarterly Reports                                             the month following the end of the quarter. Reports are accurate      month following the end of the http://www.dhhs.state.nc.us/mhddsas/performanc
                                        Raleigh, NC 27699-3005
                                                                                    and complete and are received by the due date.                        quarter: 10/20; 1/20; 4/20; 7/20 eagreement-Work First/CPS/SA Reporting Form
                                        (919) 715-2774 Starleen.Scott-                                                                                                                     12/07
                                        Robbins@ncmail.net

                                                                                                                                                                                          APSM 70-1, CDW Reporting Requirements
                                      Jeannette Barham,                                                                                                                                   Manual (July 2004) and CDW Data Dictionary are
                                      Information Systems Team                                                                                            Quarterly - due the 20th of the on the DMH/DD/SAS website:
Client Data Warehouse (CDW) -                                                    LME collects and submits required Client Data Warehouse (CDW)
                                      3019 Mail Service Center                                                                                            month following the end of the
Screening Record                                                                 record types by the 15th of each month (1 quarter lag time).
                                      Raleigh, NC 27699-3019                                                                                              quarter: 10/20; 1/20; 4/20; 7/20 http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                      (919) 733-4460 Jeannette.Barham@ncmail.net                                                                                                           dex.htm



                                                                                                                                                                                          APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                          Manual (July 2004) and CDW Data Dictionary are
                                                                                                                                                                                          on the DMH/DD/SAS website:
                                      Jeannette Barham,
                                      Information Systems Team                                                                                            Quarterly - due the 20th of the
Client Data Warehouse (CDW) -                                                    LME collects and submits required Client Data Warehouse (CDW)                                             http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                      3019 Mail Service Center                                                                                            month following the end of the
Admissions                                                                       record types by the 15th of each month (1 quarter lag time).                                              dex.htm
                                      Raleigh, NC 27699-3019                                                                                              quarter: 10/20; 1/20; 4/20; 7/20
                                      (919) 733-4460 Jeannette.Barham@ncmail.net                                                                                                          Updates and changes were communicated to
                                                                                                                                                                                          LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                          4/20/04, 1/20/05.
                                                                                                                                                                                          APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                          Manual (July 2004) and CDW Data Dictionary are
                                                                                                                                                                                          on the DMH/DD/SAS website:
                                  Jeannette Barham,
                                  Information Systems Team                   LME collects and submits required Client Data Warehouse (CDW)                 Quarterly - due the 20th of the
Client Data Warehouse (CDW) -ICD-                                                                                                                                                          http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                  3019 Mail Service Center                   record types by the 15th of each month (1 quarter lag time). Data             month following the end of the
9 Diagnosis                                                                                                                                                                                dex.htm
                                  Raleigh, NC 27699-3019                     has been entered in all required fields.                                     quarter: 10/20; 1/20; 4/20; 7/20
                                  (919) 733-4460 Jeannette.Barham@ncmail.net                                                                                                              Updates and changes were communicated to
                                                                                                                                                                                          LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                          4/20/04, 1/20/05.
                                                                                                                                                                                          APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                          Manual (July 2004) and CDW Data Dictionary are
                                                                                                                                                                                          on the DMH/DD/SAS website:
                                      Jeannette Barham,
                                      Information Systems Team                   LME collects and submits required Client Data Warehouse (CDW)             Quarterly - due the 20th of the
Client Data Warehouse (CDW) -                                                                                                                                                              http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                      3019 Mail Service Center                   record types by the 15th of each month (1 quarter lag time).              month following the end of the
Unknown Data                                                                                                                                                                               dex.htm
                                      Raleigh, NC 27699-3019                     Required fields contain a value other than "unknown".                    quarter: 10/20; 1/20; 4/20; 7/20
                                      (919) 733-4460 Jeannette.Barham@ncmail.net                                                                                                          Updates and changes were communicated to
                                                                                                                                                                                          LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                          4/20/04, 1/20/05.




        Current as of 5/13/08                                                                                                                                                                                            Page 2
                                                             SFY 2008 Performance Contract Reports/Data Requirements

                                                                                                                                                                    Schedule for
                                                                                                                                                                                                        Availability and Location
          Requirement                       DMH/DD/SAS Report Contact                                           LME Action(s)                                   Performance Contract
                                                                                                                                                                                                         of Written Guidelines
                                                                                                                                                                       Report
                                                                                                                                                                                                 APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                                 Manual (July 2004) and CDW Data Dictionary are
                                                                               LME collects and submits required Client Data Warehouse (CDW)
                                                                                                                                                                                                 on the DMH/DD/SAS website:
                                    Jeannette Barham,                          record types by the 15th of each month (1 quarter lag time). Open
                                    Information Systems Team                   clients who are enrolled in a target population and receive a billable Quarterly - due the 20th of the
Client Data Warehouse (CDW) -                                                                                                                                                                    http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                    3019 Mail Service Center                   service will have a completed identifying record (record type 10)       month following the end of the
Identifying and Demographic Records                                                                                                                                                              dex.htm
                                    Raleigh, NC 27699-3019                     and a completed demographic record (record type 11) in CDW             quarter: 10/20; 1/20; 4/20; 7/20
                                    (919) 733-4460 Jeannette.Barham@ncmail.net within 30 days of the beginning date of service on the paid claims                                                Updates and changes were communicated to
                                                                               record.
                                                                                                                                                                                                 LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                                 4/20/04, 1/20/05.
                                                                                                                                                                                                 APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                                 Manual (July 2004) and CDW Data Dictionary are
                                                                                        LME collects and submits required Client Data Warehouse (CDW)
                                                                                                                                                                                                 on the DMH/DD/SAS website:
                                       Jeannette Barham,                                record types by the 15th of each month (1 quarter lag time). A
                                       Information Systems Team                         drug of choice record (record type 17) is completed within 60 days      Quarterly - due the 20th of the
Client Data Warehouse (CDW) -                                                                                                                                                                   http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                       3019 Mail Service Center                         of the beginning date of service for clients enrolled in any of the     month following the end of the
Drug of Choice                                                                                                                                                                                  dex.htm
                                       Raleigh, NC 27699-3019                           following target populations: ASDHH, ASCDR, ASCJO, ASDSS,              quarter: 10/20; 1/20; 4/20; 7/20
                                       (919) 733-4460 Jeannette.Barham@ncmail.net       ASDWI, ASHMT, ASWOM, CSSAD, CSWOM, CSCJO, CSDWI,
                                                                                                                                                                                                 Updates and changes were communicated to
                                                                                        CSMAJ.
                                                                                                                                                                                                 LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                                 4/20/04, 1/20/05.
                                                                                                                                                                                                 APSM 70-1, CDW Reporting Requirements
                                                                                                                                                                                                 Manual (July 2004) and CDW Data Dictionary are
                                                                                        LME collects and submits required Client Data Warehouse (CDW)
                                                                                                                                                                                                 on the DMH/DD/SAS website:
                                       Jeannette Barham,                                record types by the 15th of each month (1 quarter lag time). A
                                       Information Systems Team                         drug of choice record (record type 17) is completed within 60 days      Quarterly - due the 20th of the
Client Data Warehouse (CDW) -                                                                                                                                                                   http://www.dhhs.state.nc.us/mhddsas/manuals/in
                                       3019 Mail Service Center                         of the beginning date of service for clients enrolled in any of the     month following the end of the
Episode Completion Record                                                                                                                                                                       dex.htm
                                       Raleigh, NC 27699-3019                           following target populations: ASDHH, ASCDR, ASCJO, ASDSS,              quarter: 10/20; 1/20; 4/20; 7/20
                                       (919) 733-4460 Jeannette.Barham@ncmail.net       ASDWI, ASHMT, ASWOM, CSSAD, CSWOM, CSCJO, CSDWI,
                                                                                                                                                                                                   Updates and changes were communicated to
                                                                                        CSMAJ.
                                                                                                                                                                                                   LMEs in DMH/DD/SAS memos 10/4/02, 4/9/03,
                                                                                                                                                                                                   4/20/04, 1/20/05.
                                                                                        LME, through providers, collects and submits initial assessment                                            Forms, instructions, and FAQs are on the NC-
                                       Ward Condelli,                                                                                                          Compliance reports are produced
                                                                                        information on all consumers within specified substance abuse                                              TOPPS website:
NC Treatment Outcomes and              Quality Management Team                                                                                                    monthly and quarterly. The
                                                                                        populations following sampling methods and reporting schedules
Program Performance System             3004 Mail Service Center                                                                                                quarterly reports are distribibuted
                                                                                        specified in the NC-TOPPS Manual. Initial assessments are due                                              https://nctopps.ncdmh.net/
(NC-TOPPS) - Initial Assessments       Raleigh, NC 27699-3004                                                                                                    on the first day of November,
                                                                                        by the last day of the month following the month the initial form is
                                       (919) 733-0696 Ward.Condelli,@ncmail.net                                                                                 February, May, and September
                                                                                        administered.
                                                                                        LME, through providers, collects and submits update assessment
                                                                                                                                                                                                   Forms, instructions, and FAQs are on the NC-
                                Ward Condelli,                                          information on all consumers within specified substance abuse          Compliance reports are produced
                                                                                                                                                                                                   TOPPS website:
NC Treatment Outcomes and       Quality Management Team                                 populations following sampling methods and reporting schedules            monthly and quarterly. The
Program Performance System      3004 Mail Service Center                                specified in the NC-TOPPS Manual. The 3-month update form              quarterly reports are distribibuted
                                                                                                                                                                                                   https://nctopps.ncdmh.net/
(NC-TOPPS) - Update Assessments Raleigh, NC 27699-3004                                  shall be administered between 76 and 104 days after the initial          on the first day of November,
                                (919) 733-0696 Ward.Condelli@ncmail.net                 form and shall be submitted by the last day of the month following      February, May, and September
                                                                                        the month it is due.
                                                                                                                                                                                                 DMH/DD/SAS-Community Policy Management
                                       Maria Fernandez,
                                                                                        LME, through providers, annually submits a consent form and a pre-                                       Section annually sends correspondence to LMEs
                                       Quality Management Team
National Core Indicators (NCI)                                                          survey for each person selected to participate in the NCI project  Report published annually - Third     explaining the NCI process and what is required
                                       3004 Mail Service Center
Consents and Pre-Surveys                                                                within the specified timeframes. All submissions are complete and          Quarter -May 20               (e.g. database, consent forms, pre-surveys,
                                       Raleigh, NC 27699-3004                           submitted by the due date.                                                                               refusal forms, and names and addresses of legal
                                       (919) 733-0696 Maria.Fernandez@ncmail.net                                                                                                                 guardians/family members).




        Current as of 5/13/08                                                                                                                                                                                                    Page 3
                                                      SFY 2008 Performance Contract Reports/Data Requirements

                                                                                                                                                          Schedule for
                                                                                                                                                                                                Availability and Location
          Requirement                  DMH/DD/SAS Report Contact                                        LME Action(s)                                 Performance Contract
                                                                                                                                                                                                 of Written Guidelines
                                                                                                                                                             Report
                                                                                                                                                                                        NC SNAP Users Guide, version 1.2.1 (currently
                                  Rodney Realon,                                                                                                                                        being updated to version 2.0, 2/1/05, to
                                  State Operated Services Team                  LME, through providers, collects and submits a file, by the 15th of    Quarterly - due the 20th of the  incorporate recent database revisions).
NC Support Needs Assessment
                                  3006 Mail Service Center                      each month, containing current assessment forms for all                month following the end of the
Profile (NC-SNAP)
                                  Raleigh, NC 27699-3006                        consumers receiving DD services                                       quarter: 10/20; 1/20; 4/20; 7/20 Questions regarding day-to-day operations
                                  (919) 855-4700 Rodney.Realon@ncmail.net                                                                                                              should be referred to Regina Blalock at:
                                                                                                                                                                                       Regina.Blalock@ncmail.net
                                   Jeannette Barham,
                                                                                LME, through providers, administers the DHHS Client Satisfaction
                                   Information Systems Team                                                                                                                             DMH/DD/SAS-Community Policy Management
                                                                                Survey, consistent with DHHS standards, to 10% of its active          Report published annually - Third
Consumer Satisfaction Survey (CSS) 3019 Mail Service Center                                                                                                                             Section annually sends correspondence to LMEs
                                                                                mental health and substance abuse caseload, and submits the                   Quarter -May 20
                                   Raleigh, NC 27699-3019                                                                                                                               providing instructions for submitting the surveys.
                                                                                data received by the due date.
                                   (919) 733-4460 Jeannette.Barham@ncmail.net
                                  Kelly Crowley
                                  Prevention & Early Intervention Team                                                                                 Quarterly - due the 15th of the
System of Care Report             3021 Mail Service Center                      System of Care Report                                                  month following the end of the CPM Memo-5/31/07
                                  Raleigh, NC 27699-3021                                                                                              quarter: 10/15; 1/15; 4/15; 7/15
                                  (919) 733-0696 Kelly.Crowley@ncmail.net

                                  Bonnie Morell,
                                  Best Practice & Community Innovations Team                                                                           Quarterly - due the 20th of the
Crisis Services                   3005 Mail Service Center                      Crisis Service Report                                                  month following the end of the MHDDSAS Memo 4/18/2007
                                  Raleigh, NC 27699-3005                                                                                               quarter: 10/20; 1/20; 4/20; 7/20
                                  (919) 715-2774 Bonnie.Morell@ncmail.net

                                  Kelly Crowley
                                  Prevention & Early Intervention Team
                                                                                Report describes how CTSP non-UCR funds are expended                    Report published annually -
CTSP non-UCR Activity Report      3021 Mail Service Center                                                                                                                              Senate Bill 1005, Section 21.60
                                                                                annually.                                                               Fourth Quarter - August 20
                                  Raleigh, NC 27699-3021
                                  (919) 733-0696 Kelly.Crowley@ncmail.net




        Current as of 5/13/08                                                                                                                                                                                             Page 4

						
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