Andrew's wish list

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     24
                  News from Southampton University Hospitals NHS Trust




Andrew’s
wish list
Living with prostate cancer
                                                                                Spotlight

                                                                         Palliative
                                                                               care
Chilling out
Baby Kaleb gets
cooling treatment




                                                                          Meet the
                                                                         pharmacy
                                                                  trouble-shooters

 Golden Stethoscope

Dr James
Adams walks
away with
the prize
                                                                                 !
                                                                            WINclub
                                                                            medy
                                                                           Co           s
                                                                                 ticket
                                                                            Welcome to issue 24 of Connect
                                                                            Connect has been given a fresh new look for 2010 which we hope our readers will approve of.
                                                                              As always, the magazine is jam-packed with patient stories, latest hospital news, behind-the-scenes features and all
                                                                            your regular favourites like Golden Stethoscope and Getting to Know.
                                                                              From this issue, we will also be publishing patient feedback (see back page).




                                                                           mediamonitor
                                                                                                          the latest SUHT news

                                                                                First ceramic skull                                                                                                        Emergency department
                                                                                implant in UK                                                                                                              team make Christmas
                                                                                Consultant neurosurgeon Tony Belli has carried out a pioneering operation                                                  headlines
                                                                                to replace part of a patient’s skull with a ceramic implant.                                                               The team at Southampton
                                                                                    PC Linda Butt underwent surgery after she was diagnosed with five brain                                                General Hospital’s emergency
                                                                                tumours and Mr Belli needed to remove part of her skull to get to them.                                                    department team made national
                                                                                    Linda is still receiving treatment                                                                                     headlines at Christmas with
                                                                                for two tumours, but the                                                                                                   their bid to prevent a raft of
                                                                                ceramic implant means                                                                                                      common festive injuries.
                                                                                doctors can monitor them –                                                                                                    Consultant Dr John Heyworth
                                                                                a metal plate would have                                                                                                   warned of the dangers of carving
    Reproduced with kind permission of the Southern Daily Echo




                                                                                blocked images.                                                                                                            the Christmas turkey while drunk
                                                                                    It will also knit                                                                                                      and elderly relatives choking on
                                                                                together with the                                                                                                          the traditional holiday meat.
                                                                                remaining bone.                                                                                                               “Every Christmas without fail, we see the same injuries caused by
                                                                                    Mr Belli said: “It is so                                                                                               preparing and cooking the Christmas dinner,” he said.
                                                                                much like natural bone                                                                                                        “People are likely to burn themselves on the oven or cut themselves as
                                                                                in that if you fracture                                                                                                    they carve the turkey – particularly if they have been drinking alcohol.”
                                                                                it, it will heal over                                                                                                         Eye casualty sister Emma Powditch urged caution when pulling presents
                                                                                and, in time, the                                                                                                          from under the tree to avoid scratches to the eyeball and popping
                                                                                bone will grow into                                                                                                        champagne corks near eyes, which can cause significant bruising and swelling
                                                                                the ceramic and                                                                                                            to eyelids after impact.
                                                                                knit together.”                                                                                                               Among the more unusual problems seen by Emma and her colleagues
                                                                                                                                                                                                           over the years have been burns and swelling of the eyes cased by exploding
                                                                 MediaMonitor   MediaMonitor
                                                                                                This story was covered by The Sun, the Daily Mail, BBC South Today, BBC Radio
                                                                                                                                                                                                           Christmas lights, zips caught on eyelids when trying on new clothes, and
                                                                                                Solent, BBC Hampshire Online.                                                                              injuries from snowballs with hidden stones.

                                                                                                                                                                                                 MediaMonitor   MediaMonitor
                                                                                                                                                                                                                               This story was covered by the Daily Mail, The Daily Telegraph, The Sun, BBC News


                                                                                                                                       Secret agents
                                                                                                                                                                                                                               Online, the Daily Express, Marie Claire, The Scotsman, the Daily Echo, Galaxy FM,
                                                                                                                                                                                                                               Absolute Radio and BBC Radio Solent.

                                                                                                                                       They are the taskforce set to ensure
                                                                                                                                       the children’s wards are kept in tip-top
                                                                                                                                       condition…child secret agents. A new army
                                                                                                                                       of recruits, selected from young patients                                Top docs on
                                                                                                                                                                                                                rescue mission
                                                                                                                                       aged seven and above, are supplied with a
                                                                                                                                       disposable camera, hi-tech voice-recording
                                                                                                                                       pen, shades and a magnifying glass to carry
                                                                                                                                       out their top-secret mission to keep up                                  Southampton’s teaching hospitals supported the immediate response relief
                                                                                                                                       hospital standards. They photograph and                                  efforts in the earthquake-ravaged island of Haiti by releasing two doctors
                                                                                                                                       note down anything of interest during their                              for deployment. Dr Nick Maskery, emergency department consultant, and
                                                                                                                                       stay and report back on what is being done                               Dr Rob Dawes, specialist registrar in anaesthetics and intensive care, both
                                                                                                                                       well or what needs improving.                                            flew out to support search and rescue missions. Dr Maskery was involved
                                                                                                         MediaMonitor   MediaMonitor
                                                                                                                                                                                                                with the high profile rescue of Sonia Fleury, reported in The Times, who was
                                                                                                                                       This story was covered by Teletext, The Coast FM, Heart                  found nearly 100 hours after the earthquake struck.
                                                                                                                                       FM and the Southern Daily Echo.




                                                                                                                                                Tell Michelle…
                                                                                                                                               We want to know what you think of your new-look Connect. Contact internal communications manager Michelle
                                                                                                                                               Harris with your comments, along with any news or feature ideas for future issues. Feedback can be sent via:
                                                                                                                                               Email: connect@suht.swest.nhs.uk
                                                                                                                                               Post: Communications, Mailpoint 18, Southampton General Hospital, Tremona Road Southampton SO16 6YD
                                                                                                                                               Telephone: 023 8079 4853
                                                                                                                                               Website: www.suht.nhs.uk




2              CONNECT
               ISSUE 24
                                                                                               Connect is produced by SUHT’s communications team. Printed on environmentally friendly paper.
Kaleb’s
a cool
customer
After making a traumatic entrance into the
world, baby Kaleb was given time to chill out.
The tot was among the first babies            warned they might want to consider
at Princess Anne Hospital to receive          getting their baby son christened in
a new hi-tech cooling treatment to            hospital, in case he did not survive.
prevent brain damage.                            Doctors then decided to use a
   As a SUHT employee, Larelle                new treatment to cool Kaleb’s body
Jauncey, 19, from Shirley in                  temperature in a bid to prevent any
Southampton, knows the Princess               brain damage that may have been
Anne better than most first-time              caused when he was born.
mums – but she didn’t expect to                  Kaleb was attached to a cold
spend so much time there after giving         body wrap and connected to a
birth to Kaleb.                               hi-tech cooling machine, which was




“
    The first 48 hours of Kaleb’s life were critical                                                   This lack of oxygen sets off an
                                                                                                    inflammatory response in the brain
                                                                                                                                                               Larelle’s mum, Martina Jauncey,
                                                                                                                                                            said: “It was a very difficult time for
    and, at one point, he stopped breathing                                                         cells that can lead to serious illness,                 both families while Kaleb was in
                                                                                                    or, in some cases, prove fatal.                         hospital, but the nurses were very
   She said: “My pregnancy had been           used to drop his body temperature                        It is believed that cooling the body                 good to us all.
fine, but I was nearly two weeks              from the normal 37° to 33.5°. This                    of an at-risk baby within six hours                        “Everyone was surprised how well
overdue, so I came to Princess Anne           hypothermia was maintained for                        of birth, in addition to standard                       Kaleb did and how quickly he got
Hospital to be induced.                       around 72 hours before he was                         intensive care treatment, gives the                     better.”
   “Everything seemed to be going             gradually warmed back to normal.                      brain time to recover by limiting                          Kaleb is now a happy, healthy
OK, but then there were problems                 Consultants Dr Robert Ironton                      inflammation and slowing the body’s                     baby, with no signs of his dramatic
with Kaleb’s blood pressure and I             and Dr Vijay Baral lead the new                       energy needs.                                           start in life, but will be regularly
had a very high temperature. As               cooling treatment, which has been                        Dr Baral said: “Baby cooling is                      monitored for the first few years
soon as he was born they took him             introduced following recent studies                   standard practice in many larger                        of his life.
away and started working on him,              that suggest cooling a baby limits the                hospitals across the world and we
then he was taken to neonatal                 severity of any brain injury.                         are delighted to now be able to                               For more information visit
intensive care.”                                 If the blood supply between a                      provide this new service for babies in                        www.suht.nhs.uk and search
   The first 48 hours of Kaleb’s life         mother and baby becomes obstructed                    Southampton.”                                                 for ‘neonatal’
were critical and, at one point, he           or cut – known as perinatal asphyxia
                                                                                                                        SUHT’s new baby-cooling treatment has featured in the News of the World and the
                                                                                          MediaMonitor   MediaMonitor

stopped breathing. Larelle and her            – the baby can become severely
                                                                                                                        Nursing Times, as well as on ITV Meridian.
boyfriend, Luke Wheeler, were                 deprived of oxygen.



Volunteer interpreters                                                                                                                                        Foundation
    Agnieszka Burtt is an admin support assistant – but over the past year has                                                                                Trust update
    helped many women and families during their pregnancies and births.
                                                                                                                                                              The hospital’s board of directors
    Based at the Princess Anne Hospital,          Using trained staff volunteers means                If you are a member of staff who is                     has decided to postpone our bid to
     she is one of 61 members of staff        clinicians can access interpreters very              fluent in another language and would like                  become a foundation trust.
     at SUHT who have trained to be           quickly. This is important in emergency              to find out more about training to become                     As you will have read in previous
     volunteer interpreters.                  situations, as volunteers are already on             a volunteer interpreter, contact voluntary                 issues of Connect, the application
        Nearly six years ago, Agnieszka       site, so doctors do not have to wait for an          services manager Kim Sutton on ext 6062.                   had been proceeding well and the
    moved to Southampton from Poland,         external translator to travel to the hospital.                                                                  Trust was in a strong position to be
where she had been an English teacher.            The in-house service provides crucial                                                                       authorised from February 1.
   Since completing her training course       help for patients for whom English is not                                                                          However the financial situation
in December 2008, Agnieszka has               their first language.                                                                                           that developed in the local health
helped patients at appointments, births           Often, these patients are anxious and                                                                       economy made it impossible for the
and over the phone.                           confused, so just a few words from one                                                                          board to be confident that we could
   She said: “Even if families have been      of the interpreters can help put them at                   • SUHT currently has 866                             manage some of the risks associated
in the UK a long time and speak good          ease – enabling clinical staff to treat the                  volunteers, including 66                           with being a foundation trust.
English, medical vocabulary can cause         patient more effectively.                                    interpreter volunteers                                The application will now be
problems. Sometimes I only need to                As well as being cheaper than                          • Between them, they speak                           resumed once the hospital and its
interpret a few words to help women           external companies, saving the Trust                         41 languages                                       commissioners can agree plans that
understand procedures.                        money, the in-house interpretation                         • Languages range from Arabic                        will bring affordable volumes of
   “I am very pleased that I can help         service offers a more personal approach,                     to Urdu and everything in                          work to the hospital - probably not
our Polish patients. It can be a worrying     providing face-to-face help rather than                      between                                            for at least 12 months.
and stressful time, especially if you don’t   being a voice on the end of the phone.                     • The number of call-outs for                           The Trust remains in healthy
understand everything you are being               The Trust’s volunteer interpreters are in                SUHT’s in-house interpreter                        financial balance and there is strong
told. I can help to explain everything and    big demand and more recruits are needed                      service rose from 254 in 2005                      support for the continued growth of
reassure them.”                               to help out with interpretation work.                        to 554 in 2009.81% to 84%                          our world-class specialist services.



                                                                                                                                                                                                          CONNECT
                                                                                                                                                                                                            ISSUE 24   3
                                                                                                    spotlight
                                                                                                   on services

         Palliative care
         Connect has been taking an in-depth look at SUHT’s end
         of life care service.


         Releasing nursing time
         A project to free up nursing time at Countess Mountbatten
         House has halved the number of patient falls.
          The nurses have taken part in a             However, there was some concern      the patient status
          Releasing Time to Care project,          over the time taken for nurses to       board, to enable staff
          designed to improve the quality of       respond to patient buzzers. The         to see all information
          patient care and the working lives of    team felt that this was linked to the   at a glance. They
          staff. Already it has increased direct   number of patient falls, which they     introduced colour
          patient care by 13% and led to a         wanted to work to reduce.               coding for the
          52% reduction in falls.                     The project was divided              consultants as well as
             Sister Jennie Dacombe explained       into modules, with two nurses           additional physiotherapy and
          the process to Connect: “The first       championing each module.                infection control information for each
          thing we had to do was find out our         The first change was to improve      patient.
          starting position, so that we could                                                 One of the biggest improvements       hours of nursing time each year.
          measure our improvement.                                                         was in the storage of equipment. By         Jennie said: “The project is
             “This was calculated by following                                             rearranging cupboards, the length of     ongoing and we look forward
          the nurses with a stopwatch and                                                  time taken to find things was reduced    to making more improvements.
          timing all of the interruptions to                                               from six minutes to six seconds.         Everyone has got involved and made
          their patient care. This included                                                   There is now a cupboard in each       a difference and we have had visits
          interruptions from other staff,                                                  bay, which is topped up with stock       from our matron, Trust Board and
          telephone calls and trying to find         • Releasing Time to Care has          after every shift. Every cupboard is     divisional heads of nursing.
          things around the ward.”                     been rolled out to 40 out of        arranged in the same way, so that           “It is great to see the reduction
             The initial research found that           46 inpatient wards around the       nurses know where to look for            in falls as a result of the increased
          44% of the nurses’ time was                  Trust                               items, no matter which bay they are      patient contact time, and a survey
          spent on patient care. A patient           • Direct care time has increased      working in.                              of staff showed that morale has
          satisfaction survey at the same time         from 39% to 53%                        Involving volunteers and              improved too.”
          gave some very positive results, with      • Patient satisfaction has            housekeepers in serving breakfast
          100% of patients reporting that the          increased from 96% to 100%          made another major improvement.              For more information visit
          care they received was very good           • Staff satisfaction has increased    This has released the time of two            www.suht.nhs.uk and search
          or excellent.                                from 81% to 84%                     healthcare assistants, totalling 730         for ‘palliative’



4   CONNECT
    ISSUE 24
     Andrew’s
     wish list
     Andrew Middleton is a man on a mission.
     The retired engineer was diagnosed             enough to take the couple’s
     with prostate cancer two years ago             cocker spaniel, Ben, for a walk.
     and had been doing well until his                 Once that has been accomplished,
     condition forced him to cut short a            he plans to get back to restoring
     holiday in Spain.                              his pride and joy, a Porsche 911 – a
        After treatment at Southampton              project that has already taken him
     General Hospital, he was able to               19 years.
     return home but was readmitted a                  Third on the wish list is his
     few months later when he suffered              ultimate goal – to actually drive
     acute renal failure.                           the car.
        The life-threatening condition was             In the meantime, he is a keen




 “
         I didn’t really know what to expect there
         but it was more like a high-class hotel.
     the start of a four-month hospital             photographer and spends many
     stay, which included two weeks in              hours in his garden, capturing
     intensive care.                                birds and insects on camera.
        As his condition improved, he was              Andrew speaks extremely
     moved to Countess Mountbatten                  highly of the care he received at
     House, SUHT’s hospice at West End,             Countess Mountbatten House.
     near Southampton, to recuperate.                  “I didn’t really know what to
        Far from feeling sorry for himself,         expect there but it was more like
     Andrew set about a plan to get                 a high-class hotel. Being there was a
     mobile again as quickly as possible.           huge advantage for me,” he said.
        Every day, he would walk around                Being a vegetarian, Andrew was                 Andrew returned home in                        every need.
     the hospice with either his frame or           impressed with the personalised                January. He and Anne have been                      “We are just overwhelmed,” said
     sticks, relying on the nursing staff to        meals that were prepared for him –             amazed at all the equipment made                  Anne. “You hear so much bad news
     keep count of his laps.                        not to mention the “tipple” that was           available to them – everything from               about the NHS, but we just cannot
        Andrew also enjoyed the benefits            offered before dinner.                         a bed, chairs and cushions to frames,             speak highly enough of it.
     of aromatherapy and physiotherapy                 Sadly, medications prevented him            sticks and a wheelchair.                            “As a family, we would like to
     during his stay.                               from being able to indulge, but he                The couple also have a team of                 thank everyone who has shown such
        Now back home in Woolston,                  said this was just one example of              nurses, doctors and carers who are                dedication and professional care to
     Southampton, with wife Anne, his               the personal touch offered by the              ready and willing to call in at various           Andrew over what has been a very
     number one aim is to get strong                Countess Mountbatten team.                     times of day to look after Andrew’s               long and worrying time.”



       Making the link                                                                             Countess Mountbatten House
       Every clinical area across Southampton’s university hospitals is
                                                                                                   Countess Mountbatten House is a
       encouraged to have at least one palliative care link nurse.
                                                                                                   regional NHS palliative care service for
          Known as spiritual, palliative and end of life (SPEL) nurses, they act as an
                                                                                                   patients with advancing cancer.
       advocate on the ward for patients and their families, as well as being a central
                                                                                                      The hospice is set in gardens at West
       resource for ward staff.
                                                                                                   End, near Southampton.
          SPEL nurses have responsibility for passing on their specialist knowledge to
                                                                                                      This coordinated, interprofessional
       colleagues as well as taking charge of palliative care issues in their own area.
                                                                                                   hospice, community and hospital service
                                                                                                   for those in the greater Southampton area
                                                                                                   includes:
     End of Life Care Month                                                                        • More than 20 specialist palliative
     March 2010 is End of Life Care Month across Southampton University                              care beds
     Hospitals NHS Trust.                                                                          • An award-winning specialist
       Patients, relatives and staff will have a wide range of opportunities to learn more           palliative care team in the
     about palliative and end of life care, both at Southampton General Hospital and                 community
     Countess Mountbatten House.                                                                   • An enthusiastic specialist hospital
       Details will be publicised soon or call Julie Francere on 023 8047 5564 to find out more.     palliative care team
                                                                                                   • A dedicated day care service
                                                                                                   • An award-winning education team
                                                                                                   • A research environment to improve
   get         Patients, carers, family members and bereaved relatives can
               play an active part in the future of Countess Mountbatten
                                                                                                     the care and support offered.

involved       House and the palliative care service.
                 The newly formed Countess Mountbatten Patient
               Partnership Forum welcomes feedback and ideas from                                         The work of CMH is supported by the Countess Mountbatten Hospice Charity. For more
               anyone who has used the service.                                                           information on their fundraising events and how you can get involved, contact Kat Linsley
                                                                                                          Hood on 023 8047 5345 or email kat@cmhcharity.co.uk.
               Telephone 023 8047 5581 to find out more.



                                                                                                                                                                                                      CONNECT
                                                                                                                                                                                                        ISSUE 24   5
          getting
         to know

         Helen Staples procedure pack co-ordinator


                                                                        “
                Tell us a little bit about your background                                    What’s the best book you’ve ever read?
                I grew up in rural Staffordshire and at the seaside                           A Thousand Splendid Suns by Khaled Hosseini.
          in Worthing, Sussex. I arrived in Southampton in 1965 to
          start my nurse training.                                                            Favourite film?
             My first year was spent living in what is now known                              Lawrence of Arabia (1962), a David Lean
          as the old nurses’ home, under the watchful eye of the        …the NHS won     ‘Panavision’ epic with fabulous surround sound.
          ‘home warden’ (when a night out meant back by 10pm!).
             During my student placement in theatre, I realised
                                                                        me over and      Hundreds in the cast and not a computerised image
                                                                                         to be seen.
          that this was where I wanted to work once qualified.          after 45 years
             After living in the Channel Islands and 27 years                                  What three items would you take with you on
          of family life in Peterborough, combined with work            I think I will         a desert island?
          in theatres and intensive care, I changed direction
          and became an inaugural member of the Trust
                                                                        stay!            A king-size Hungarian goose down duvet, an unlimited
                                                                                         supply of Nestle condensed milk in tubes and a pair of
          transformation team.                                                           scissors, as a ‘proper’ nurse should never leave home
             Five years later I came full circle, returning to SGH at                    without!
          the end of my career.
                                                                                              Who has inspired your career?
                 What does your role at SUHT involve?                                         The team of learned theatre sisters who tutored me
                 When I arrived at SUHT six years ago, my job                            intensively when I joined the staff of Twin Theatres at
          was a first for the Trust, and a rarity nationwide.                            Southampton General Hospital back in 1968. There was
             I work with pack suppliers to maintain a consistent                         an infectious precision about the way they worked which
          and cost effective supply of procedure packs to the many                       ensured high standards of patient care even without the
          theatres and departments Trust wide.                                           sophisticated equipment of today.
             A theatre procedure pack is a customised product
          consisting of a collection of consumable items regularly                             Why did you choose to work for the NHS?
          used for a given procedure, packed in a sterile, theatre-                            Once I had qualified, private sector healthcare
          ready presentation.                                                            was still in its infancy and not a very secure option at
             I also work as a link nurse, liaising between my                            the time. I did give it a whirl and admired the business
          clinical colleagues and our procurement colleagues,                            approach to healthcare. However, the NHS won me over
          offering advice and researching product alternatives                           and after 45 years I think I will stay!
          for out of stock items and new product trials,
          while constantly supporting standardisation and
          rationalisation of theatre consumables.                                         next
                                                                                         issue
                What do you get up to in your spare time?
                Touring the UK and Europe with our trusty                                In the next issue of Connect, we’ll be putting Alastair
          tent, long lazy days at our beach hut at                                       Matthews, director of finance, in the hotseat. If you
          Milford-on-Sea and furiously energetic                                         would like to suggest a question, email it to
          aquarobics sessions at the local pool.                                         connect@suht.swest.nhs.uk by Friday 19 March.




                                     Offside Three cheers for Toby
                                     comedy Back in issue story of
                                               featured the
                                                            6, we                        Toby has just celebrated his third birthday, so
                                                                                         his mum Lyndsay and dad Alastair contacted
                                                                                         Connect to tell us how he’s been getting on.

                                     club      Toby Dobson, who
                                                                                            After being born so early, Toby’s lungs did
                                                                                         not develop properly, and he still relies on an
                                               was born three and a                      oxygen supply 24 hours a day.

                                          WIN! half months early.
               Tell us what you think about
               Connect’s new look and you could
               win a pair of tickets to
                                                                                            Toby also had some bleeding on his brain
                                                                                         when he was born, and has since been
                                                                                         diagnosed with cerebral palsy. This affects his
               Southampton’s new comedy night,                                           motor skills, and he is not able to sit or walk yet.
               the Offside Comedy Club.                                                      Lyndsay said: “It is a miracle that Toby survived at all,
                  The Offside Comedy Club takes place at St Mary’s                        and he is getting stronger all the time – he can move
               Stadium, Southampton. For more information visit                           himself across the floor to his favourite spot in front of the
               www.offsidecomedy.com.                                                     television! He is also trying to talk now and has learnt how
                  To be in with a chance of winning, just email                           to click his tongue.”
               connect@suht.swest.nhs.uk with your views on                                   Toby eats pureed food, but last summer had a
               Connect’s new look.                                                         gastrostomy tube fitted so that he can still be fed even when
                  The winner will be picked on 19 March 2010.                              he is unable to eat.
                  Congratulations to Arlene Brady from the emergency                           Lyndsay and Alastair have now set up a charity, Team
               department, who won a bottle of champagne in issue                          Toby, to help fund some of the specialist equipment that
               23’s reader survey prize draw.                                               their son needs. So far they have raised more than £2,300
                                                                                            and have more events planned.
                                                                                                Lyndsay said: “He’s such a happy child and brings so
                                                                                             much to our lives despite his disabilities. We are so lucky
                                                                                             to have him and hope that his story inspires other parents
                                                                                             who are in the same situation.”

                                                                                               For more information about the charity visit www.teamtoby.co.uk




6   CONNECT
    ISSUE 24
  meet the
   team

Pharmacy’s trouble-shooters
Tucked away in the pharmacy department is a team helping thousands                                                               Among the serious work, the
                                                                                                                                 trouble-shooters are occasionally
of patients a year – usually without them knowing it.                                                                            asked some very unusual
                                                                                                                                 questions. Past ones have included:
Staff in the medicines information
centre, a specialist unit based at                                                                                               What is the dose of antibiotic for a
Southampton General Hospital,                                                                                                    killer whale?
advise doctors, nurses and                                                                                                       Can eating artist’s oil paints cause
pharmacists about treating patients                                                                                              mental illness?
with complex clinical needs.
   The team helps identify which                                                                                                 What oral contraceptives are
medicines have caused side effects,                                                                                              available in Bulgaria?
finds suitable treatments when the
                                                                                                                                 A patient has eaten a whole tub
usual ones have failed, and advises
                                                                                                                                 of E45 because she thought it was
doctors how to prescribe safely for
                                                                                                                                 vanilla ice cream. Is this harmful?
patients who are already taking lots
of drugs.                                                                                                                        What treatments were available
   Dr Simon Wills, who runs the unit,                                                                                            for angina in 1948?
said: “People phone us to ask literally
anything about medicines.                 as innovators in the UK, it’s nice to        of unusual medicines in infants.          A patient has just injected himself
   “But most of our calls are about       think that even in Europe there are             Pharmacist Helen Jones enjoys          with his dog’s insulin by mistake.
individual patients with a problem        people who look to Southampton               the variety. “Every day is different      What should he do?
that has stumped other professionals,     for leadership.”                             because every enquiry we receive is       Is it safe to spray WD40 on the legs
and it’s good to be able to help.            In fact, the unit’s fame goes             different,” she said.                     to treat stiff knees?
   “We don’t just cover this Trust –      beyond Europe because the training              “One minute I’ll be talking
                                                                                       to a GP, then a hospital nurse,           Can my medication make me
                                                                                       then maybe writing a letter to            allergic to eyebrow dye?
                                                                                       a consultant. And the variety of
                                                                                                                                 I’ve been taking my wife’s
                                                                                       topics is huge – antibiotics, herbal      contraceptives instead of my
                                                                                       medicines, painkillers, psychiatry        migraine medicines for a month.
                                                                                       medicines – you name it.                  Will it do me any harm?
                                                                                          “People often phone because
                                                                                       they’ve exhausted all the other avenues   I’m allergic to the main antidote to
                                                                                       for information so it’s good when we      radiation poisoning. What should I
                                                                                       can help them solve a patient’s problem   do if there’s a nuclear war?
The team’s training
                                                                                       – and we nearly always can.”
materials are used
across the world


we take calls from Oxford to the Isle     materials they have developed
                                                                                         Golden Stethoscope
of Wight and from Weymouth to             are now used by pharmacists in                          It’s official – Dr James Adams is a man with his
Portsmouth so it’s quite a big area.      Australia, New Zealand, Turkey,                         finger on the pulse.
We even take calls from GPs and
NHS Direct.”
                                          Malta and Uganda.
                                             Members of the team have highly
                                                                                      WINNER!         James, who works as a consultant physician
                                                                                                  in medicine for older people, is the winner of this year’s
   Angela Emerson, the team’s             specialised clinical skills and are often               Golden Stethoscope award, SUHT’s reality check to see if our
longest serving member, said:             called upon for an expert opinion –                     consultants are living in the real world.
“We were recently asked to go to          which means carefully weighing up                He scored an impressive 8/10, correctly answering questions on
Germany to help them learn about          the pros and cons of various courses           everything from music and film to Formula 1 and pot noodles.
our role in Southampton because           of action in difficult situations.               The battle for the next Golden Stethoscope award will
they’d like to copy what we do here.         Frequently, queries are about safe          commence in our next issue. Who would you like to see facing the
   “Although we’re well-known             prescribing in pregnancy or the use            10-question challenge? Email connect@suht.swest.nhs.uk




                                                                                                                                                                        CONNECT
                                                                                                                                                                          ISSUE 24   7
talkback

                                           The fundraising
                                           connection
                                           Call Southampton Hospital Charity on 023 8079 8881 or visit www.suht.nhs.uk/charity.




                                             Alan’s ultimate                                                                        Win £2,010
                                             challenge                                                                              in 2010    WIN
                                             After life-saving brain surgery, Alan Charlesworth wanted to set                       1st prize – £2,010 cash prize
                                             himself the biggest challenge possible.                                                2nd prize – ‘Silver Lining’, a
                                                                                                                                    beautiful handmade quilt
 Dear Connect                                   The 39-year-old from Southampton decided on Iron Man UK
                                             2009 – a gruelling 140 mile race which includes a 2.4 mile swim, a                     3rd prize – Canon Power Shot
 Just over a year ago, we spent              112 mile bike ride and a 26.3 mile run.                                                A470 digital camera
 several weeks at Princess Anne                 Alan was treated in the Wessex Neurological Unit at Southampton
 and Southampton General                     General Hospital after suffering a serious head injury five years ago.                 Winter Raffle tickets cost £1
 hospitals, after our son Jozsef                He underwent emergency neurosurgery to remove an extradural
 was born ten weeks premature                haematoma, a potentially life-threatening blood clot on the brain,                     The draw will take place on 22
 on 11 December 2008.                        and has since made a full recovery.                                                    March 2010 (tickets on sale until
      Through the hard work and                 Alan took part in Iron Man UK to support the unit that provided                     16 March 2010)
 dedication of the doctors and nurses        such vital care for his recovery, raising £1,365 through sponsorship.
 on the neonatal ward, he came                  He said: “It was the biggest challenge that I could think to set                    Tickets on sale at Southampton
 home on 30 December.                        myself. When I came out of my accident, it really made me realise                      General Hospital:
      Unfortunately, Jozsef contracted       how precious life is, and I wanted to give something back.”                            • Southampton Hospital Charity
 an infection and on 14 January 2009            Miranda Gardner, head injury nurse specialist, said: “Alan’s                          (Trust Management Offices,
 his condition deteriorated rapidly          fundraising was more than a marathon effort. We are enormously                           opposite the Emergency
 and he was rushed to the General,           grateful to him for raising such a substantial amount of money.                          Department)
 to ward G1, where the doctors and              “Considering the serious nature of his injury, Alan’s achievement in                • Main hospital reception
 nurses saved his life. Words cannot         completing Iron Man UK is more than we could ever have hoped for.                      • Various wards and departments
 express what we went through                We shall be purchasing a special low-level bed with the money,
 that night, but the team were               to protect patients who are at risk of falling.”
 tremendous. They kept us informed              Alan has further ambitions to fundraise in the future, hinting
 with everything that was happening
 and tried their best to comfort and
                                             that he hopes to compete in the half-Iron Man event, and is also
                                             considering an accelerated freefall skydive.
                                                                                                                                    Killimanjaro
 reassure us at all times.
      The next chapter involved the                                                                                                 challenge
 paediatric intensive care unit. The
 PICU team are tasked with the most                                                                                                 Support medical staff on Princess
 difficult job imaginable and our hats                                                                                              Anne Hospital’s neonatal
 go off to them all; they really are                                                                                                unit, in their Killimanjaro
 something special. I would like to                                                                                                 challenge in October 2010.
 single out Gemma, who cared for our                                                                                                Visit www.justgiving.co.uk/
 son with such care, dedication and                                                                                                 pahneonatalchallenge to make a
 sincerity. Without the support she                                                                                                 donation today, or call 023 8079
 gave us we would have undoubtedly                                                                                                  8881 to find out more.
 cracked under the pressure.
      After a short hop into ward G2,
 where the staff allowed us to bond
 with our son and learn how to feed
 and bath him again, we finally took
 him home on 28 January.
      Jozsef is now a confident and
 content one year old and we are just
 so lucky to have him here. This was
                                                 Find out more... Sign up to Southampton Hospital Charity’s newsletter to receive
 truly down to all the staff involved in
 his care through Princess Anne and
                                             i   more news and fundraising information. Email charity@suht.swest.nhs.uk.

 the General Hospital.
      The hardest thing we thought we
 may struggle with is the bonding
 with a child who you lost (in theory)
 to the hospitals and nurses for nearly    SUHT Sudoku
                                           challenge
 two months, at such a vital and
 vulnerable time. However, if truth
 be known, we feel this experience
 has made him the contented, placid
 little boy he is – everyone says what a
                                           Win a meal at the Old Delhi Eatery
 pleasure he is when they meet him.        Enter numbers from 1 to 9 into the blank squares, so that every row,
      Thanks again for everyone’s          every column and every 3x3 square has one of each digit.
 support and help – your staff are           Send your entry in the internal post to Connect, Mailpoint 18, to
 truly remarkable people – Jozsef’s        be in with a chance of winning a meal at the Old Delhi Eatery worth
 guardian angels!                          up to £25. Entries close Friday 19 March.
 Yours sincerely                             Congratulations to Simon Morris, from the residency department,
 The Kovacs family – John, Lou             who successfully completed Issue 23’s puzzle to scoop the prize.
 and Jozsef                                www.olddelhi.co.uk

						
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