16 ideas to
improve the
customer
experience
Input # 14 Input # 16 Input # 1
Help earn money Help to Help to
on products Input # 15 dispose product design product
Help to and/or packaging
Input # 13 fix product Input # 2
Help to Help to
get more status choose product
Input # 12
Help to
16 ideas to Input # 3
Help to try out
increase joy of improve the new product
using the product
Input # 11
customer
Input # 4
Help to
reduce costs
experience Help to
order and pay
Input # 10 product
Input # 8 Input # 6
Help to
Help to Help to
lower risk
use product transport product Input # 5
Input # 9 Input # 7 Help to
Help to Help to finance product
save time install product
Input # 1
Help customers
design
products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://99designs.com/
Input # 2
Help customers
choose
products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://topten.ch/
Input # 3
Help customers
try out
new products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 4
Help customers
order and pay
products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Snap a photo of a bill, then click to pay
Source
http://www.springwise.com/financial_services/danskebank/
http://www.danskebank.se/sv-se/privat/Hembanken/Tjanster-i-hembanken/Pages/mobilbank.aspx
Input # 5
Help customers
finance
products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
http://delicious.com/frankcalberg/crowdfunding
Input # 6
Help customers
transport
products and/or people
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://www.citizenshipper.com/
Input # 7
Help customers
install
products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://www.leasy.dk/
Source: http://www.hornbach.ch/cms/de/ch/mein_markt_2/projektvorteile_6/services_19/handwerkerservice_9/handwerkerservice_23.html
Input # 8
Help customers
use products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 9
Help customers
save time
using products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 10
Help customers
lower risk of
using product
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://www.youtube.com/watch?v=ZOKcedfE_nM
Input # 11
Help customers
reduce costs
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 12
Help customers
have more joy
using products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 13
Help customers
get more status
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 14
Help customers
earn money
on products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Input # 15
Help customers
get products
fixed
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://www.fixmystreet.com/report/125108
Input # 16
Help customers
dispose products
How?
Faster, cheaper, simpler, less risky, more exciting, more environmentally friendly.
Source: http://www.flickr.com/photos/frankcalberg/4700472830/