The CNAB Accreditation Process Accreditation as delivered by the by robertbell

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                                                                                                                                Fall Issue, October 2006


          The CNAB
     Accreditation Process                                  REWARDING EXCELLENCE
Accreditation as delivered by the
                                                                                     CNAB Program Accreditation
CNAB is a four step process consisting

                                                      NAB                                  BNC
of:

      1.   Request for Accreditation                  National Accreditation Board       Bureau national de certification


      2.   Program Self-Evaluation                 CARS believes that the maintenance of high quality training programs is essential to the stability of the
      3.   Site Audit Activities                   motive power repair and service industry. In this edition of CARS News, we take a closer look at the
      4.   CNAB Final Evaluation                   value of nationally accredited programs.

                                                   The accreditation process developed by CARS supports the delivery of state-of-the-technology motive power
For further information, please visit              education and training by enabling educational institutions to voluntarily submit post-secondary motive power
   the Skills/Training section at                  programs to an independent, industry-driven auditing process. This process determines if programs meet national
        www.cars-council.ca                        standards of program excellence or if any improvements or adjustments are required.

                                                   The CARS National Accreditation Board establishes, maintains and reviews all policies, procedures and standards
                                                   pertaining to national program accreditation. The CNAB also conducts site visits and grants national accreditation
   “Achieving accreditation is                     status to those programs found to be in full compliance with the prescribed program delivery standards.

 something to be proud of since it                 The CNAB has recently joined the Association of Accrediting Agencies of Canada (AAAC), an organization whose
takes an investment of manpower                    members accredit a variety of professions, including engineers, nurses, dentists, dietitians, pharmacists and
                                                   occupational therapists. The mission of the AAAC is to pursue excellence in standards and processes of
   and time to get through the                     accreditation in order to ensure the highest quality education of professionals in Canada.
process. It also leaves you with a
good sense of what your program                                  Spotlight on Algonquin College’s Transportation Technology Centre
          has to offer.”                             The Motive Power Technician Program delivered by Algonquin College’s School of Transportation
                                                     and Building Trades is one of 26 post-secondary programs that meet CNAB standards of excellence
            - Professor Jeremy Anderson              for the delivery of motive power programs. The factors that spell success:
    Coordinator, Motive Power Technician Program
                  Algonquin College
                                                                                                 Facilities                                             Students




                                                               Program                                                        Instructors

                                                                            Industry & Employers
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                                                                                                                                            (Continued on page three)




                                                                                                                           www.cars-council.ca
                                          www.cars-council.ca
The Canadian Automotive Repair and Service
(CARS) Council is Canada`s leader in training
                                                                 CARS NATIONAL ACCREDITATION
development for the motive power repair and
service industry, one of the largest and most
                                                                           BOARD
important components of the Canadian labour
market.                                            Drawn together by a common passion for industry           In this edition of CARS News, we would like to intro-
                                                   excellence, members of the CARS National Accreditation    duce you to some members of the CNAB team. Be
As a national, not-for-profit sector council,       Board (CNAB) contribute expertise and experience          sure to read their full profiles on the CARS website at
CARS undertakes research and activities to         gathered over many years of working for industry          www.cars-council.ca. Other team members will be
support the professional development needs         leaders spearheading innovation. Together they work       featured in future editions of CARS News.
of this exciting industry.                         with training institutions to ensure that tomorrow’s
                                                   workers receive today’s best training.

                                                   The current members of the CNAB are:

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                                                   Eric Apadoo
                                                   Darrell McNeil
                                                   R.M. (Murray) Russell
                                                                                  Derek Lee, (Chair)
                                                                                  John Montgomery
                                                                                  Ron St. Peter
                                                   Norm Thurston                  John Tomiszer



                  Brought to you by:                                                                        Eric Appadoo
                     CARS Council                                      Eric Apadoo’s passion for cars and what makes them run has its roots in some of
                                                                       his earliest experiences of riding in a taxi with his family, keeping his eyes on the
                      Editor:                                          driver. One of the next big milestones was serving his apprenticeship at Oxford
                  Dagmar Horsman                                       College of Technology, Oxford, U.K. under one of the McLarens of the famous
                                                                       racing clan and being introduced to voltmeters for testing voltages. (Read the full
                        Layout:                                        profile at www.cars-council.ca)
                     Tammy Laurin

                      Translation:
                                                                                  John Montgomery
                  Gilles Laframboise
                                                    Technology has taken John Montgomery from England, to Africa and the oceans
                                                    of the world. Born in Bexley, Kent, in England, John Montgomery went to school in
         We welcome your submissions
                                                    Eltham in Southeast London, before completing a 5-year Apprenticeship in Marine
                and comments
                                                    Engineering at the Royal Albert Docks in London. He subsequently joined the
                                                    Merchant Navy and sailed on various ocean going freighters completing his watch
         Phone: (613) 798-0500
                                                    keeping duties and passing the grade from a junior engineer 5th class to 3rd class
           Fax: (613) 798-9963
                                                    marine diesel and steam. (Read the full profile at www.cars-council.ca)
      E-mail: dagmar@carscouncil.ca
  Corporate Website: www.cars-council.ca
     Youth Website: www.carsyouth.ca                                                              R.M. (Murray) Russell
                                                                       Murray Russell has witnessed his vision of uniform standards of excellence in
                                                                       training and the sharing of best practices amongst educational institutions become
                                                                       reality. He condenses up his far-reaching industry experience in very few words.
                                                                       38 years with General Motors Parts, Service & Sales including work in field and
                                                                       central offices in Canada, US, Japan, Korea, and Sweden. (Read the full profile at
                                                                       www.cars-council.ca)


       This CARS initiative is funded by                                              Ron St. Peter
         the Government of Canada’s                 Curriculum development in the Motive Power Industry has been a major focal
           Sector Council Program.                  point in Ron St. Peter’s exciting career. For over 40 years he has enjoyed working
                                                    as an apprentice, certified technician, college teacher, program coordinator and
                                                    currently a developer of provincial learning materials for a number of trade sectors.
    The opinions and interpretations in             Ron sums up his impressive list of credentials neatly under experiential skills such
  CARS News are those of the authors and            as: planning, facilitating, curriculum development, exemption exam development
   do not necessarily reflect those of the           and test validation, leadership, goal setting and conflict resolution. (Read the full
          Government of Canada.                     profile at www.carscouncil.ca)




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                                Rewarding Excellence
                                                            A SPECIAL THANK YOU
               TO OUTGOING CNAB EXECUTIVE DIRECTOR, G.W. GERHARD GEDIES
  The CNAB and staff of CARS would like to express their heartfelt                         post-secondary accreditation program, the
  thanks to Gerhard Gedies for his vision, dedication and unstint-                         CARS Workplace Mentor/Coach program and
  ing generosity with his time and expertise in pursuit of a highly                        a number of college and industry instructor
                                                                                           training and professional development
  skilled motive power repair and service workforce.
                                                                                           programs are but a few of his more recent
                                                                                           ventures.
  “Gerhard Gedies would be anybody’s dream employee,” says Murray Russell about
  the former Chair of the CARS National Accreditation Board. “He’s a relentless
                                                                                           As a consequence, Gedies has been a long-
  worker, he’s thorough and he delivers.” In the context of the CARS National
                                                                                           standing leader in the development and delivery
  Accreditation Program, “he was the catalyst that put the program on the rails.”
                                                                                           of training curricula, student learning guides
  The paperwork groundwork for the certification process was in place, but it took
                                                                                           and learning support materials. As well, he
  the initiative of a Gerhard Gedies to galvanize the group and get the program
                                                                                           has produced a series of instructor facilitating
  underway in 1995. It is no coincidence, therefore, that during these formative
                                                                                           guides, including model lesson plans and
  years, the CNAB has been able to grant national accreditation status to all of the
                                                                                           performance evaluation instruments, in support
  motive power post-secondary programs across Canada that have demonstrated
                                                                                           of the learning management challenges of
  full compliance with CARS national accreditation standards along with a high
                                                                                           apprenticeship and post-secondary students.
  commitment to the pursuit of excellence.
                                                                                           To promote greater consistency in the effective
                                                                                           delivery of prescribed student learning objectives, Gedies has also conducted many
  Gedies, a former college teacher and administrator, is the Managing Director of
                                                                                           training seminars for instructors of various technical disciplines about effective
  The GSI Group, specializing in consulting and training services for various industry
                                                                                           preparation, presentation, coaching/mentoring and performance evaluation         .
  sectors. In that capacity, Gedies has been quite active in support of a variety of
                                                                                           techniques. (Read the full profile on the CARS website at www.cars-council.ca)
  industry driven educational initiatives during the last ten years. The development
  and delivery of an apprentice reference guide, the CARS national motive power




                            Spotlight on Algonquin College’s Transportation
                              Technology Centre (continued from page one)
The program                                                 The Algonquin program derives strength from its broad       The facilities
                                                            based approach to technology. The Dean of the School
                                                            of Transportation and Building Trades, John Paul Tapp,      Algonquin boasts state-of-the art equipment and brand
The Motive Power Technician Program taught at Algon-        finds that some manufacturers such as Toyota like to         name tools “Having such a facility that allows students
quin’s Woodroffe campus in Ottawa is a 48 week pro-         see top people trained in a wide range of skills, rather    access to the best tools you could find in the industry im-
gram designed to equip students with the knowledge          those that are manufacturer specific.                        proves the learning environment,” says Anderson. Walk
required to enter a wide range of careers in the trans-                                                                 through the bays and you see toolboxes brimming with
portation service industry. Professor Jeremy Anderson,      Underneath the individual bells and whistles, basic prin-   top-of-the-line tools, including scan tools and multi-me-
Coordinator of the Program, is very proud of the col-       ciples still apply,“ Vehicles may not need a full tune-up   ters, modern hoists and computerized alignment equip-
lege’s track record of taking students with little or no    as often,” says Tapp, “ but they still need them.” And      ment. “The first challenge is to be well equipped with
experience, giving them a good foundation and turning       the reality remains that despite the fact that today’s      the latest tools” says Tapp, and since there are models
them into individuals who “go out to industry and confi-     vehicles are more technologically advanced than they        from the mid-nineties on the road, it’s important to “get
dently apply for jobs in the automotive area” and dem-      were a few years ago, and generally last longer, and        donations of vehicles of all ages”. Algonquin students
onstrate their dedication to taking on tasks and seeing     don’t break down as often, they continue to need ser-       have a selection of vehicles ranging from old clunkers
them through to completion. By combining technical          vicing.                                                     to fresh-off-the-truck models to work on. In 2005, the
courses with business courses, the program prepares                                                                     Algonquin Foundation and the College’s Transportation
graduates to find employment in both the administra-                                                                     Technology Centre received $75,000 from Nissan and
tive and repair fields within the sector. Graduates leave                                                                Toyota dealers belonging to the Ottawa New Car Dealer
with a good grasp of ethics, marketing, mathematics                                                                     Association. 2006 brought vehicle contributions from
and manufacturing processes. Technical fundamentals                                                                     Subaru.
are expanded upon and reinforced by instruction in ad-
vanced diagnostics and troubleshooting procedures.                                                                      Providing students and instructors with the most cur-
The intent is for students to get some exposure to the                                                                  rent information on all makes and models requires pay
latest technology and tools. Skills learned in the class-                                                               ing annual license fees to look up specs on ShopKey.
room, such as working one of the newer transmissions,
are then reinforced by doing similar work on the job.                                                                                                   (continued on page four)




    www.cars-council.ca                                                                                                                                                 3
                                    www.cars-council.ca
  Spotlight on Algonquin College’s
 Transportation Technology Centre                                            CNAB ACCREDITED PROGRAMS
    (continued from page three)

Not all manufacturers grant college programs the full         The following post-secondary motive power programs have met or exceeded the national industry employability
access to information as that provided to technicians.        skills standards requirements and demonstrated their pursuit of excellence in the delivery of applied motive
                                                              power education and training.
Tapp muses that manufacturers could also make life
easier for everyone by developing easy-to-use, consis-             Motive Power Technician                             Algonquin College
tent manuals that follow logical sequences in a well laid          Automotive Service Technician                       British Columbia Institute of Technology
out fashion. In his experience, the manufacturers of               Automotive Electronics                              British Columbia Institute of Technology
some of the best cars can produce some of the worst                Motive Power Technician (Administrative Stream)     Centennial College
repair manuals.                                                    Motive Power Technician (Technical Stream)          Centennial College
                                                                   Autobody Repair Techniques                          Centennial College
The instructors                                                    Motorcycle & Powersports Repair Techniques          Centennial College
                                                                   Mécanique automobile                                Centre de formation compétence de la Rive-Sud
Professor Martin Restoule, Coordinator of Apprentice-              Mécanique automobile                                Centre de formation professionelle de l’Argile
ship Programs for the School of Transportation and                 Mécanique automobile                                Daniel Johnson Centre
Building Trades, is proud of his team of Algonquin in-             Vente de pièces mécaniques et d’accessoires         Daniel Johnson Centre
structors, who like him, look forward to coming to work            Automotive Technician Service & Management          Durham College
each and every day. “We’re a team here, we commu-                  Motive Power Technician (Automotive)                Fanshawe College
nicate a lot. If someone has a good idea we share it;              Motive Power Technician (Diesel)                    Fanshawe College
if there is a problem we eliminate it as a team and it             Parts Management & Merchandising Tech               Fanshawe College
makes it better for everyone.”                                     Automotive Technology                               Holland College
                                                                   Automotive Service Technician                       Kwantlen University College
To keep pace with change, instructors take advantage               Mobile Electronics Installation Training            Mobile Dynamics
of professional development opportunities offered by               Automotive Service Technician                       New Brunswick Community College
companies that deliver programs to licensed techni-                Automotive Service Technician                       Okanagan University College
cians, keep informed through periodicals and manufac-              Automotive Technician Certificate                    Red River Community College
turer updates, and actively pursue other available train-          Automotive Technician Diploma                       Red River Community College
ing courses. “Students themselves bring in information             Automotive Technician Work Experience               Red River Community College
that they present, telling us about what they are working          Automotive Service Technology                       SIAST – Kelsey Institute
on and what they have learned,” says Restoule.                     Automotive Service Technology                       Southern Alberta Institute of Technology
                                                                   Automotive Technician                               Vancouver Community College


                                                            enough to prepare students to make informed choices        Industry and employers
                                                            about post-secondary education and career paths.
                                                                                                                       Martin Restoule would like to see more willingness on
                                                            From Tapp’s perspective shop people should be viewed       the part of industry as a whole to take on college co-
                                                            by the public as skilled tradesmen at the same level as    op students. Beyond the initial confusion with “freebie”
                                                            other professionals. Tapp, himself an industry profes-     high school co-op students, employers tend to want fully
                                                            sional before becoming an educator, suggests an eye-       fledged licensed technicians, overlooking the fact that
                                                            opening exercise of “taking educators on sabbaticals in    co-op placements offer an opportunity to employers to
                                                            service environments, as well as allowing technicians to   train a new employee in their own corporate culture.
                                                            leave the shop floor to teach actual applications”.
                                                                                                                       Restoule has a message for employers who shy away
The students                                                Anderson finds that the students of today have a great-     from hiring apprentices based on the urban legend that
                                                            er need for time management skills than any of their       shops are constantly losing money when they have ap-
Public perceptions and attitudes affect the number and      predecessors. Greater access to more information and       prentices in the shop “bothering” the licensed guys.
types of students entering motive power programs.           tools electronically brings with it a greater need for a   “Don’t discount hiring an apprentice if you have never
“Given the state of technology today, we need to get        self-disciplined, systematic approach to learning and      tried it. If more shops would give it a try they’d be
some really sharp people in the trades,” says Restoule,     task completion. Increasingly students complete online     surprised at what they are getting. How can you not
“ and high schools should be aware that they are guid-      quizzes and assessments, using the “blackboard” pro-       benefit when apprentices are not getting paid as much
ing the workers of the future. High school staff need       gram they can access from anywhere. This is particu-       as licensed technicians and often are putting out as
to be careful about not dropping, pushing or dumping        larly true of the hybrid programs. “Every year program     much work?”
students into tech courses by default” because they are     delivery changes,”, says Anderson,” be it through more
deemed not academic. Tapp feels the school system           and more electronic delivery, an increasing focus on       Restoule feels industry employers and organizations
needs to get more people in place who really under-         electronics, more emphasis on hybrids or other emis-       like CARS have an ongoing important role in promoting
stand and value trades training, people informed            sion friendly vehicles”.                                   the motive power trades.




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