123 Elm Street 305-555-5555
J E SSE KE NDAL L Miami, FL 33183 firstname.lastname@example.org
S U C C E S S R E T A I L S A L E S : Energetic, goal-driven, and people-oriented professional seeking to leverage award-
winning experience in the mortgage and financial services industry to a position in retail management. History of top
performance in sales production and employee training. Able to manage multiple tasks in high-volume environments.
Marketing and Sales Goal Fulfillment Staff Training, Supervision, & Mentoring
Customer Service Fraud & Loss Prevention Sales Presentations & Closings
Needs Assessment Data & Trend Analysis Regulatory & Corporate Compliance
Revenue Growth Relationship Management Record Keeping & Reporting
ABC HEALTHCARE – Miami, FL
Retail Sales Specialist (20xx to Present): Manage a 713-account territory of physicians, pharmacists, wellness centers, and
diabetic educators throughout four states. Identify and penetrate new markets. Demonstrate products, explain features and
benefits, and discuss formulary changes. Host events and trade shows; provide training programs for medical professionals.
Generated a 56% sales increase within one year.
Boosted territory rank to #2 from #30 out of 49 within five months.
Selected to represent several high-profile programs within the Miami area in conjunction with local hospitals, NBC4,
WUSA9, and CVS. Coordinated efforts with Bayer Regional Account Manager, CVS Vice President, and East Coast
Regional Sales Managers.
Chosen by Regional Manager to lead conference calls on sales techniques and software training.
Commended by the National Sales Manager for outstanding performance.
BCD DEPARTMENT STORE – Miami, FL
Selling Specialist, (20xx to 20xx): Provided all areas of customer support, sales, and personal service for the BCD private
label line. Served on top-ranking, four-member team in a high-end cosmetics department. Gained multiple repeat customers,
and oversaw department as needed. Communicated with and welcomed clients to determine needs and develop personalized
program. Ensured ongoing product knowledge to better assist customers; maintained inventory and displays.
Ranked in the top 5 of 60 in generating repeat customers; consistently exceeded average transaction and daily sales
totals to help the team achieve top-ranking status.
Generated 1,500 additional entries in the customer-approved database resulting from quality service, product
knowledge, and interpersonal and cross-selling skills.
Collaborated in promotion and organization of a twice-yearly event, attracting 500 customers; authored and designed
event mailings to promote the event. Placed second in event ticket sales.
Increased attendance at multiple events by cold-calling and booking customer appointments.
Designated as departmental Manager-in-Charge frequently during supervisors' absences; ensured and promoted
smooth operations and daily closings, and supported staff as needed.
Exceeded personal and team goals by linking and building sales, maintaining updated customer database, and
providing personalized follow-up.
Received positive, personalized letters and feedback from customers and the store manager for going "above and
UNIVERSITY OF XYZ – Miami, FL
Major: Business, 20xx-20xx