Retail Regional Director Resume Example by mplett


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									JESSE KENDALL                                                      REGIONAL RETAIL MANAGEMENT

                                       Natural motivator and team leader with proven capabilities in building
Core Competencies:                     brand awareness and increasing retail sales in fast-paced, customer-
Training Facilitation                  centric settings where service and satisfaction are the #1 priorities.
International Business
                                       Equally effective in serving the needs of internal and external audiences,
Mentoring & Coaching                   building trust to secure commitment and support, and promoting
Strategy Development                   collaborative working environments and relationships to achieve desired
Best Practice Identification           outcomes.
Organization & Multitasking            Skilled in coaching and developing high-performing staff, ensuring
Morale Building & Retention            succession plans are in place to facilitate continued corporate development
Collaborative Business Planning        and growth. Handle store openings, closures, and remodels.

                                                                                          CAREER HIGHLIGHTS

                                                                             ABC RETAIL STORES (20xx-Present)
                                                                                 Regional Director (2xx-Present)
Establish ongoing communication plans to drive sales in each market through the development and execution
of sales and marketing strategies. Manage $80 million in annual volume, 80 doors, and nine District Directors.
Build brand recognition and ensure continuity throughout the entire region. Provide leadership and oversight to
ensure highly effective and consistent operations throughout the Midwest. Recruit, hire, and coach staff to
facilitate the selection of top talent. Monitor the adherence to store policies and procedures. Supervise the
opening, closing, and remodeling of stores.
−   Recognized as #1 in the chain in the frequent buyer program in 20xx and 20xx, #1 in performance to goal,
    20xx-20xx, and a key contributor to all areas of the business.. Consistently achieved wage cost objectives.
−   Recommended supply chain improvements, including shipping products directly from vendors, instituting
    daily deliveries, and generating floor-ready merchandise.
−   Selected to participate in the Executive Leadership Training program as one of only ten across the entire
−   Suggested a market size evaluation program to meet the needs of specific geographic markets. Instituted an
    extended size program.
−   Trained Regional Directors on leadership, communication, organization, and accountability.
−   Drafted and reviewed policies and manuals and furnished operational direction to ensure effective practices
    for optimal business performance.
                                                                            District Director / Trainer (2002-2004)
Articulated the Wet Seal vision throughout the district to ensure stores’ focuses were consistent with the corporate
strategy. Ensured store and district profitability through P&L management and budgetary planning. Provided
ongoing direction to inspire, motivate, and retain a successful and high-performing team. Conducted training and
mentoring of District Directors regarding process improvements, communication policies, and operational
efficiencies. Established succession plans to ensure the appropriate selection and guidance of future corporate
−   Promoted into the #1 sales volume district in the chain. Reduced turnover, and led shrink reduction in the
    chain in 20xx.
−   Contributed to the development of company training programs and initiatives with a small group of
    trainers. Recommended improvements and various approaches to enhance the training experience.
−   Suggested improvements in the purchasing and allocation of goods to support geographic markets.
−   Named as a District Trainer; received profit performance awards for shrink and wage controls. Advanced to
    Regional Director within two years.
JESSE KENDALL, PAGE TWO                                                  305.555.5555 |

                                                                          CAREER HIGHLIGHTS – CONTINUED

                                                         Store Manager / District Director in Training (20xx-20xx)
Maximized sales generation, and consistently established volume, growth, and conversion records. Partnered
with the District Director to supervise and facilitate the continued profitability of a multi-store district. Selected
for the Excellence in Leadership award.
    −   Achieved #1 volume performance in the chain in 20xx and #1 comp sales performance in the
        performance plus program. Recognized with top-tier shrink performance and a #1 position in traffic
        conversion in the chain.
    −   Proactively recruited, hired, trained, and developed employees as the corporate-appointed Store
        Manager / Trainer. Successfully guided the professional efforts of five staff members who were
        subsequently promoted to Store Managers.
    −   Collaborated with corporate leadership regarding business opportunities. Applied business and retail
        expertise to make recommendations regarding fashions, training, merchandise mix, visual displays,
        and customer service. Store served as a model for the chain.

  Previous positions included Customer Service Representative / Visual Merchandiser / Assistant Manager 20xx-20xx.

                                                                                      EDUCATION & TRAINING

Bachelor of Arts in Business Marketing (20xx)
XYZ State University, College of Business, Miami, FL
Study Abroad Program: XYZ University, Rome, Italy
Leadership, Coaching, and Business Development Training through ABC Retail Stores

                                                                                       ACTIVITIES & INTERESTS

Volunteer, Girls on the Run – Mentor and encourage preteen girls to develop self-respect and healthy lifestyles
through running.

Miami Board Candidate, NEST, a nonprofit organization dedicated to changing the lives of women in
developing countries through helping artisans create sustainable entrepreneurial businesses.

                                                                                            TECHNICAL ACUMEN

Microsoft Office: Word, Excel, and PowerPoint

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