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Do Arbitration Agreements Let Companies Ignore Law

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Do Arbitration Agreements Let Companies Ignore Law document sample

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                        A                                             B                                   C                           D                             E                             F                   G      H      I
1 QUEST                                           ANSA                                      ANSB                        ANSC                          ANSD                        ANSE                                    SPECIAL
                                                                                            providing written or oral   consists of senders and
2 Communications is best described as:            an exchange of information.               directions.                 receivers                     effective listening.        All of the above
  Fixed Price contracts place more risk on
3 the:                                            owner                                     buyer                       seller                        contractor                  C or D
  Life cycle costing is the total cost to the
  customer for the acquisition and ownership
  over its full life. Life cycle costing
  categories include the cost of _____,           R & D, maintainability, operation and     R & D, production,          Acquisition, operations,      Production, operations,
4 _____, and _____.                               support.                                  operation and support.      maintenance.                  maintenance.                None of the above
  Management By Objectives assumes that           is receptive to an unstructured           does not require close      possesses a self directed     identifies with project
5 the team:                                       environment.                              supervision.                philosophy                    objectives.                 All of the above.
                                                                                                                        continuous improvement of
6 Quality may be defined as:                      conformance to requirements.              fitness for use.            products and services         appeal to the customer      All of the above except B

                                                                                            ignore the risks, since
                                                                                            nothing can be done
                                                                                            about them and move                                       eliminate all known risks   identify various risks and
  Since risk is associated with most projects,    cover all project risks by buying         forward with the project in avoid projects with clear     prior to the execution      implement actions to mitigate
7 the best course of action is to:                appropriate insurance                     an expeditious manner. and present risks                  phase of the project        their potential impact
  The process of choosing/documenting the
  best approach to achieve the project
8 objectives is part of:                          The scope baseline.                       Scope authorization         Scope definition              Scope planning.             All of the above.
  Time management is the allocation of time
  in a project's life cycle through the process
9 of:                                             Planning                                  Estimating.                 Scheduling.                   Controlling                 All of the above.
                                                                                                                                                                                  Approved detailed planning
                                                  Managing a project in terms of its                                                                                              including budgets, resource
                                                  objective through the concept,                                                                                                  allocation, linear responsibility
   A comprehensive definition of scope            development, implementation, and          Approval of the scope       Approval of the detailed                                  charts and management
10 management would be:                           termination phases of a project.          baseline.                   project charter.              Configuration control.      sponsorship.
   Cost Plus Percentage of Cost contracts
11 are more desirable for the:                    owner                                     buyer                       seller                        contractor                  C or D
   Management styles associated with                                                                                    assumption that workers
   production environments, such as                                                         a lack of confidence in     lack ambition and dislike     a Theory X style of
12 assembly lines commonly include:               a directing style of leadership.          their workers               responsibility                leadership                  All of the above.
                                                                                                                        is primarily the              is primarily the
                                                                                           is inversely related to      responsiblity of              responsibility of the       is essentially a motivational
13 Quality management:                            is another name for careful inspections. productivity.                management.                   workers.                    technique.
   Risk management allows the project             eliminate most risks during the planning                              identify impacts of various
14 manager and the project team to:               phase of the project                     identify project risks       risks                         plan suitable responses     B, C and D only
   Scheduling is the process by which                                                      that will be assigned to     Time when the tasks are to
15 decisions are made concerning:                 Tasks to be accomplished.                accomplish the task.         be completed.              All of the above.              A and C only.
                                                                                           Communicator, encoding,
                                                                                           message, medium,
   The basic elements of communication                                                     decoding, receiver, and      Clarity of speech and good Reading, writing and
16 include:                                       Listening, talking and sign language.    feedback                     listening habits           listening                      All of the above
   Which of the following would most likely                                                                             Talking to people who
   increase the accuracy of estimating the        Pricing out the work at lower levels in                               have worked on similar
17 project cost?                                  the work breakdown structure.             Using historical data.      projects.                  All of the above.              A and C only.
                          A                                            B                              C                             D                        E                               F               G   H   I

   A variance envelope has been established                                               The accuracy of the
   on a project. The envelope goes from +-                                                estimates in
   30% in R&D to +-5% during                                                              manufacturing are worse Tighter controls are always
   manufacturing. The reason for the change The management reserve has been               than the estimates in R & needed as a project begins Of the personal desires of
18 in thickness of the envelope is because: used up.                                      D.                        to wind down.              the project sponsor.          Of none of the above

                                                                                          primarily caused by poor
                                                                                          workmanship of workers     used to determine whether
                                                                                          who are building or        a quality management
                                                  associated with non-conformance to      manufacturing the          program is suitable for a negligible for most large
19 Cost of quality is:                            specifications and requirements.        product.                   given project.            projects.                     A and B
   Management plans include all of the
20 following except:                              Organization of project.                Job descriptions.          Policies and procedures.   Linear responsibility charts. Scope baseline.
   The Japanese resource management                                                       non-specialized career     frequent changes in team   a Theory Z style of
21 model exhibits:                                a cooperative spirit of goal setting.   paths                      assignments                management                    All of the above.
   The highest degrees of project risk and
   uncertainty are associated with the
22 following phase of the project:                conceptual                              execution                  cut-over                   post project evaluation      A and D only
   The most common types of schedules are
   Gantt charts, milestone charts, line of                                                                           Calendar integrated
23 balance, and:                                  Networks.                               Time phased events.        activities.                A and C only.                B and C only.

   Which of the following is often overlooked
24 in achieving effective communication?       speaking clearly                           listening                  interpreting               maintaining eye contact      manipulating the conversation
   Which type of contract requires that the
   buyer keep the tightest labor/material cost                                            Cost Plus Percentage of                                                            Firm Fixed Price Plus
25 control?                                    Cost Plus Incentive Fee                    Costs                      Cost Plus Fixed Fee       Firm Fixed Price              Incentive
                                                                                          Linear responsibility                                Cost account coding
26 A task-oriented family tree of activities is a: Detailed plan.                         chart.                     Work breakdown structure. system.                       Work package description.
   Adding 5 people to a 4 person team
   increases the communication channels by
27 a factor of:                                    2 times                                3 times                    4 times                    5 times                      6 times
                                                                                          Cost budgeting/cost
28 Cost management includes:                      Cost estimating/forecasting.            control.                   Cost applications.         All of the above.            A and B only.
                                                                                          assumes that members       suggests the sharing of
                                              involves the solicitation of information    avoid work and             power and decision         employs a Theory X style
29 Participative Management:                  from all team members.                      responsibility.            making.                    of leadership.               A and C
   The auditing function that provides
   feedback about the quality of output is
30 referred to as:                            quality control.                            quality planning.          quality assurance.         quality improvement          All of the above.
   The lowest dollar amount 'at stake' is
   associated with the following phase of the
31 project:                                   conceptual                                  execution                  cut-over                   post project evaluation      A and D only
                                                                                          Cannot be related to       does not show activity     Cannot be related to         Cannot be related to cost
32 The major disadvantage of a bar chart is:      Lack of time-phasing.                   calendar dates.            interrelationships.        manpower planning.           estimates.
   Which contract type consists of - target
   costs & profit, ceiling prices and shared                                              Cost Plus Percentage of                                                            Firm Fixed Price Plus
33 ratio of risk?                                 Cost Plus Incentive Fee                 Costs                      Cost Plus Fixed Fee        Firm Fixed Price             Incentive
                          A                                             B                                   C                           D                                E                          F                 G   H   I

   Methods and techniques used to examine
   cost and technical data are called
   feasibility studies. The economic aspects
   of a feasibility study include interest rates,
   present worth factors, operating costs,                                                     Technical skill                                       Strategic marketing
34 depreciation and _____.                        Capitalization costs.                        requirements.              Technology forecasting.    intelligence.                  All of the above.
                                                                                               reduces the risk of        reduces cost of purchasing
35 Standard of purchased material:                  Simplifies inventory control               obsolescence               and storage                All of the above.              A and C only.

   The "control points" in the work breakdown
   structure used for isolated assignments to
36 work centers are referred to as:           Work packages.                                   Subtasks.                  Tasks.                          Code of accounts.         Integration points.
                                                                                                                                                          Provides information on
                                                                                                                                                          resource requirements,
                                                                                               Facilitates "what if"                                      time requirements and
37 The utility of network-based schedules:          Reveals interdependencies.                 exercises.                 Highlights critical activities. tradeoffs.                All of the above.
                                                                                               The project manager's
   The way a project manager sends and              How others relate to the project           level in the organizational the size and nature of the   the project manager's       the number of projects going
38 receives information depends upon:               manager                                    hierarchy                   project                      salary and age              on at one time in the company
                                                                                                                           neither the outcomes nor                                 probabilities of various states
                                                    the outcomes are known but their           the outcomes and their      their probabilities are      states of nature can        of nature can change at any
39 Uncertainty refers to a situation where:         probabilities are high                     probabilities are known     known                        change at any time          time
   Which of the following is closet to                                                                                     continuous improvement of
40 Deming's definition of Quality:                  conformance to requirements.               fitness for use.            products and services.       customer focus.             All of the above.
   It is useful to conduct project risk
41 assessment according to the project's            charter                                    statement of work          Work Breakdown structure network                     budget
                                                                                                                                                   Modification or updating of
42 Management decision-making includes:             Analysis of alternatives.                  Revisions/replanning.      Resource allocation.     goals and objectives.       All of the above.

                                                                                               Activities, documentation,                               Time estimates, slack,      Time estimates, slack time,
   The basic terminology for networks               Activities, events, manpower, skill levels events, manpower and       Slack, activities, events,    sponsorship involvement,    report writing, life cycle
43 includes:                                        and slack.                                 skill levels.              and time estimates.           and activities.             phases, and crashing times.

     The project manager must receive reports
     and briefings from engineers, contracting
     officers, procurement personnel and
     marketing people. The project manager's
44   communication dilemma is one of:               encoding                                   decoding                   choice of a medium            one-way communication       All of the above.
     The technique most commonly used to
     determine the profitability of a project                                                  Return on investment       Discounted cash flow          Payout time and risk
45   includes _____ methods.                        Net present value (NPV).                   (ROI).                     (DCF)                         sensitivity analysis.       All of the above.
     Which of the following are part of the                                                    prepare and issue
46   purchasing cycle:                              define need                                purchase order             inspect incoming goods        All of the above.           A and B only
     Which of the following is closest to Juran's
47   definition of Quality:                         conformance to requirements.               fitness for use.           continuous improvement.       customer focus.             All of the above.
     A project element which lies between two
48   events is called:                              An activity.                               A critical path method.    A slack milestone.            A timing slot.              A calendar completion point.
     Employee unions would most likely satisfy
     which level in Maslow's hierarchy of
49   needs?                                         Belonging                                  Self-actualization         Esteem                        Safety                      Empowerment
                           A                                                B                                 C                         D                             E                              F          G   H   I

     Management calls a meeting to explain to
     all employees the new benefits package                                                      Downward
50   for the rank and file. This is an example of:     Upward communication                      communication             One-way communication        Two-way communication        None of the above.
     Project management/project planning is            Long range/strategic planning (5 years    Intermediate range        Short range/tactical
51   most closely aligned with:                        or more).                                 planning (1 to 5 years)   planning (1 year or less).   All of the above.            B and C.
     The profitability and technical data studies
     are provided in report format to owners
     and funders for acceptance. This type of
     report, used to solicit funding, is referred to                                             Economic evaluation
52   as a(n) _____.                                    Project feasibility study.                analysis.                 Risk management manual. Prospectus.                       None of the above
     Which of the following constitute Juran's                                                   planning, improvement,    planning, organization,
53   "quality trilogy":                                planning, inspection, control.            control.                  control.                product, price, customer.         design, build, deliver.
     Which of the following is most closely
54   associated with business risk:                    profit and loss                           personnel turnover        workmen's compensation       liability insurance          All of the above.

   Which of the following types of contracts is                                                                            Fixed price plus incentive
55 equivalent to a cost plus contract:          Fixed firm price                                 Cost reimbursable         fee                          progress payments            All of the above.

   A project manager recently rewarded an
   individual with a promotion that carried
   with it a very small salary increase but
   substantially more responsibility. The
   project manager appears to be appealing
56 to the employee's _____ need.                       Monetary                                  Physiological             Esteem                       Self-actualization           Team-building

   Most project (and non-project) managers
57 prefer _____ communications.                        Oral                                      Written                   Upward                       Downward                     Lateral
   On a precedence diagram, the arrow
58 between two boxes is called:                        An activity.                              A constraint.             An event.                    The critical path.          None of above.
   Quality control charts show a                                                                                           control limits based on      control limits based on six
   characteristic of the product or service                                                                                three standard deviations    standard deviations in each
59 against:                                            the specification limits.                 customer requirements.    in each direction.           direction.                  A and D only
   The identification, definition, and selection
   of the project objectives as well as the best
   approach to achieving the project
   objectives are indentified in the _____
   phase of the project but first documented                                                     Conceptual, master        Development,                 Development, master
60 in the project _____.                               Conceptual, charter/baseline.             schedule.                 charter/baseline.            schedule.                    Development, masterplan.

   The work breakdown structure, the work
   packages, and the company's accounting
61 system are tied together through the:               Code of accounts.                         Overhead rates.           Budgeting system.            Capital budgeting process. All of the above.
   Which of the following is an element of
62 procurement management:                             inspection                                purchasing                estimating                   expediting                   A, B and D only
   Which of the following is most closely
63 associated with pure risk:                          profit and loss                           personnel turnover        insurance                    market fluctuations          A and D only
                                                                                                                           is indicated when a run of   is indicated when a run of
                                                                                                 is indicated when a point seven or more points fall    seven or more points fall
                                                       is indicated when a point falls outside   falls outside the         above the center line of a   below the center line of a
64 Assignable cause or special variation is:           the control limits.                       specification limits.     standard control chart.      standard control chart.      A, C, and D.
                           A                                               B                                 C                            D                             E                          F               G   H   I

   In the arrow diagramming method (ADM),
65 _____ do not consume time or resources.            Events.                               Activities                       Slack elements.             B and C only.             All of the above.
   Management reserve is generally intended                                                 compensate for                   cover major unforeseen      cover unforeseen problems
66 to be used to:                                     implement additional unbudgeted scope inaccurate estimates             catastrophes                in the project            All of the above.
   Project management has been proven to
   be successful because employees get to
   see the entire effort, from beginning to
   end, rather than just small pieces. This                                                     Linking performance to
67 could be considered an example of:                 Behavioral modification                   pay                          Positive job reinforcement Job enrichment              All of the above
   Project managers that are available to
   answer questions, provide guidance when
   need, and generally do not interfere with
   day-to-day activities have a(n) ______
68 managerial style.                                  Autocratic                                Conciliatory                 Ethical                     Facilitative               Judicial
   The scope baseline once established and                                                      to accomplish verification   to evaluate potential
69 approved, is used:                                 as the basis for making future decisions. measures.                    changes.                    All of the above.          A and C only.
   The three most common types of project             Order of magnitude, parametric, and       Parametric, definitive and   Order of magnitude,         Order of magnitude, budget Analogy, parametric and top
70 cost estimates are:                                budget.                                   top down.                    definitive and bottom up.   and definitive.            down.
                                                                                                divide the value of the
                                                                                                desired outcome by the       multiply the value of each use linear regression to
   To calculate the expected value of an              divide the value of each outcome by its value all possible             outcome by its probability, assess the expected value
71 outcome:                                           probability, then add the results.        outcomes                     then add the results        of the outcome            B and D only
   Activities with zero time duration are
72 referred to as:                                    Critical path activites.                  Noncritical path activities. Slack time activities.      Dummies                    None of above.

     For a given characteristic in a construction
     process, the standard deviation associated
     with production variation is 0.8", and the
     standard deviation associated with
     measurement variation is 0.6". The total
73   standard deviation for this characteristic is:   1.4"                                      1.2".                        1.0"                        0.8"                       0.2"
     Project cash reserves are often used for
     adjustment in escalation factors which may
     be beyond the control of the project
     manager. Other than possibly financing
     (interest) costs and taxes, the three most
     common escalation factors involve                Overhead rates, labor rates and           Overhead rates, schedule Rework, cost-of-living     Material costs, shipping        Labor rates, material costs,
74   changes in:                                      material costs.                           slippages, and rework.   adjustments, and overtime. cost, and scope changes.        and cost reporting.
     Selective perception is _____ of new
     conflicting information that may result, in a
75   breakdown in communication.                      Encoding                                  Blocking out                 Transmission                Acceptance                 Decoding
     The work breakdown structure (WBS) is
     an excellent tool for objective control and
     evaluation. Which of the following is                                                      Management
     generally NOT validated through the                                                        coordination and             Work methods and                                       Risk and impact decision-
76   WBS?                                             Time, schedule and cost.                  organization structuring.    accountability.             Quality of work.           making.
     When working in an environment that uses
     learning curves, the most effective plan for
     creating the perception that pay is related
     to performance is to provide the team
     members with an individual salary plus                                                                                                             Rating system developed
77   bonus based upon                                 Individual productivity                   Cost effectiveness           Group or team productivity by the project manager      All of the above
                         A                                            B                                 C                           D                           E                            F                G   H   I
   Which of the following is not part of the                                                                                                                                  All of the above are parts of
78 acquisition process:                          source selection                        invitation to bid          contract award              notice to proceed             the acquisition process.
   An individual who is working on the
   satisfaction of physiological needs has
79 essentially satisfied which needs?            Safety                                  Empowerment/authority      Esteem                      Self-actualization            None of the above

80 In the PDM, common constraints include:       Start-to-start                          Finish-to-start            Finish-to-finish            B and C only                  A, B, and C.
   Scope reporting is the timely
   determination, _____, and _____ of project
   progress, status data, and transforming
   this into structured documentation
   (reports) necessary to judge project
   performance (reporting on work                                                        Recording, graphical       Accumulation, graphical     Graphical display,
81 packages).                                    Recording, accumulation.                display.                   display.                    interpretation.               Interpretation, analysis.
   There are two major types of reserves
   used on projects. The _____ is for (usually
   major) scope changes that were not
   considered as part of the original plan,
   whereas the _____ is to compensate for
   minor changes in estimating, escalation       Management reserve, unplanned           Management reserve,        Contingency fund,           Unplanned allowance fund, Unplanned reserve, planned
82 factors.                                      allowance fund.                         contingency.               management reserve.         budgetary reserve.        reserve.
   To determine what causes the majority of
   quality problems in a process, a very
83 useful tool is the:                           cause and effect diagrams.              flow chart.                control chart.              pareto chart.                 trend chart.
   Which of the following is not part of                                                                                                                                      All of the above are parts of
84 contract administration                       contract award                          performance control        financial control           contract closeout             contract administration.
   A(n) _____ system is designed to ensure
   the timely availability of nonhuman
   resources, and includes the cost in
   procurement, shipping/freight, storage and
85 loss.                                         Inventory control.                      Materials management.      Procurement.                All of the above.             A and C only.
                                                                                                                                                Employees will work
                                                                                                                    Team members will work      hardest for those project
                                                                                         The more rewards that      hardest for those project   goals which are
                                                 The team will work the hardest on those the project manager        goals that also bring       accompanied by high
   Expectancy theory as applied to project       goals that are clearly explained by the provides, the better the   satisfaction to personal    levels of authority for the
86 management implies that:                      project manager                         performance of the team    goals                       individual team members       None of the above
                                                                                                                                                The way we move our
87 Non-verbal communication includes:            Body movement                           Gestures                   Facial expressions          hands                         All of the above
   The formal invitation to submit a price for
   specified goods/services is usually
88 referred to as:                               request for proposal                    request for quotation      tender invitation          bid invitation                 A and B only
                                                                                         Organization, authority                               Resource requirement
   The project scope/charter baseline            Summary of background conditions        and responsibility                                    schedule including time
89 includes:                                     defining the project.                   relationships.             Functions to be performed. estimates.                     All of the above.
   Which of the following is not an input to
90 quality planning?                             scope statement.                        regulations.               work results.               standards.                    quality policy.

   Which of the following networking methods
   allows us to show that the last 10% of one
   element cannot be completed until 62% of
91 a previous element has been completed? PERT                                           ADM                        PDM                         All of the above.             A and C only.
                         A                                             B                                  C                        D                              E                               F            G   H   I
   Which of the following utility functions
92 reflects risk-aversion:                         uniform                                 increasing                 decreasing                    exponential                   B and D only
   A deficiency in characteristics that render
   the quality of the material/service
93 unacceptable is usually referred to as:         defective                               defect                     non-conformance               poor workmanship              lack of fitness for use
   A line manager possesses information
   which the project team needs, but
   withholds the information. The results in                                                                                                        Communication power
94 a(n):                                           Blindspot                               Facade                     region of influence           base                          None of the above
                                                                                                                      Cradle-to-grave activities    Any undertaking with a
                                                                                             Coordinated effort of    which must be                 definable time frame, well-
                                                                                             related activities       accomplished in less than     defined objectives, and
                                                   Series of non-related activities designed designed to accomplish a one year and consumes         consumes both human and
                                                   to accomplish single and multiple         goal without a well-     human and non-human           non-human resources with
95 A project can best be defined as:               objectives.                               established end point.   resources.                    certain constraints.          All of the above.
   Guidelines for estimating time durations        Assuming a normal level of labor and      Assuming a normal work                                 Using past actual durations   All or part of each of the
96 include:                                        equipment.                                week.                    Using consistent time units   as guides.                    above.
   Herzberg identified factors which, if
   present, will lead to increased motivation.
97 A typical factor would be:                      Good supervision                        Job security               Regular promotions            Good salary                   A dental plan
   Statistical cost estimating techniques
   (based upon history), are called _____
98 estimates and are a _____ approach.             Definitive, bottom up.                  Analogy, top down.         Parametric, bottom up.        Parametric, top down.         Analogy, bottom up.
   Which quality management tool would be
   used to determine potential causes of a
99 production problem?                             control chart.                          Ishikawa diagram.          scatter diagram.              histogram.                    run chart.
                                                                                                                      show the relationship         categorize large amounts
100 Affinity diagrams are used to:                 determine if a process is in control.   determine root cause.      among variables.              of data.                      None of the above.
    One of your project team members has
    made a technological breakthrough on an
    R & D project. The result will be new
    business for the company, as well as a
    company patent. The team member
    received a company bonus. The                                                          Linking pay and
101 motivational strategy used here is:            Job enrichment                          performance                Behavior modification         Freedom in the work place All of the above

    Smoothing out resource requirements from
102 period to period is called resource _____.     Allocation.                             Partitioning               Leveling.                     Quantification                None of above.
    The most precise or accurate estimate for
    determining project costs is the _____
103 estimate.                                      Definitive.                             Analogy                    Budget                        Modified standards.           Rule of thumb.
    When subordinates know pertinent
    information that is not known by the project                                                                                                    Communication power
104 manager, the result is:                        Blindspot                               Facade                     region of influence           base                          None of the above
    Which of the following scheduling methods
    uses more of the risk management
105 concepts:                                      ADM                                     PDM                        CPM                           PERT                          Gantt

    Which of the following terms refers to the
    situation where the work is being used for
106 the purpose intended and so certified:         beneficial completion                   substantial completion     project completion            contract closeout             final completion
                          A                                         B                                      C                           D                           E                               F               G   H   I
    A _____ estimate prepared from layouts,
    sketches and flowsheets, should be
107 accurate within (-10, +25%).                  Parametric                                 Definitive.                  Budget                      Bottom up.                    Top down.
    Assigning resources in an attempt to find
    the shortest project schedule consistent
    with fixed resource limits is called resource
108 _____.                                        Allocation.                                Partitioning                 Leveling                    Quantification.               None of above.
    For communication to occur, there must                                                   the transmittal of
109 be:                                           Two or more people involved                information                  a communication process     All of the above              B and C only

    The ability to get an individual or group to
110 perform a given task is best described as:      Authority                                Power                        Influence                   Leadership                    Coerciveness
    The comprehensive review of a
    contractor's technical performance, cost
    performance, and delivery schedule, is                                                                                                      procurement performance             contractor's performance
111 referred to as:                                 post project evaluation                  post contract evaluation post mortem               evaluation                          evaluation
    The financial closeout of a project dictates                                             No charge numbers have No follow-on work from this No further charges can be
112 that:                                           All project funds have been spent.       been overrun.            client is possible.       made against the project.           All of the above.
    Two sources of variation in the length of
    hex bolts exist. Production variation and
    measurement error. The QC manager
    knows that the standard deviation from
    these sources is 0.24" and 0.43" ,
    respectively. What is the total standard
113 deviation.                                      .10 inch.                                .19 inch.                    .34 inch.                   .49 inch.                     .67 inch.
    Which of the following activities can be
114 considered as part of risk mitigation           risk identification                      purchasing insurance         assessment of outcomes      assessment of probabilities C and D only

    In general, attempts to smooth out period
    to period resources will _____ the                                                                                    Increase, increase or
115 scheduled time and _____ project costs.   Increase, decrease.                            Increase, increase           decrease.                   Decrease, decrease.           Decrease, increase.
    Risk management methodology should be
116 adhered to in:                            construction projects                          system projects              complex projects            large projects                All of the above.
    The most common form of written project
117 communication is                          Publications                                   Bulletin boards              Reports                     Letters and memos             All of the above
                                                                                                                          Authorizing budget
    The most difficult decision for the                                                      Authorizing scope            increases for the next
    executive sponsors to make at the end-of-                                                changes for the next         phase based upon scope
118 phase review meeting is:                  Budget allocations for the next phase.         phase.                       changes.                    Canceling the project.        All of the above.
    The most expensive phase of life cycle
119 costing is:                               R & D.                                         Applied research.            Production                  Operations and support.       Termination.

    The rule of seven used by quality control
    engineers states that if a run of seven or
    more samples lays on one side of the
    process mean, then the process is out of
    control. What is the probability that this
120 condition is the result of random variations.                                   14.30%                        3.12%                       2.73%                         1.56%                          0.78%

    The term that best describes the 'right' to
121 manipulate or change others is called?          Authority                                Power                        Leadership                  Coerciveness                  Project charter
                         A                                                B                            C                          D                             E                               F                 G   H   I
    Which of the following is associated with a
    buyer's request for material to meet a                                                                           implied warranty of         implied warranty of fitness
122 particular need:                            material warranty                         material guarantees        salability                  for a particular purpose      A and C only

    A project manager trying to communicate                                               the language of the
123 accurately to the team should use:                 the language of the team members   project manager            non-verbal methods          written memos                 All of the above.
    An advertiser who uses a movie or sports
    star to endorse a product is trying to use
124 power.                                             Expert                             Legitimate                 Reward                      Influential                   Referent

      Control chart theory is based on the
      differentiation of the causes of variations in
      quality. Variations may be produced by
      assignable causes. All of the following are                                         differences among          differences among           differences in each of these None of the above (all are
125   examples of assignable causes except:            differences among machines.        workers.                   materials.                  factors over time.           examples)
      Giving a part of project work to a
126   contractor is an example of:                     risk mitigation                    risk assignment            risk delegation             risk deflection               risk assumption
      Proper implementation of project                                                    Schedules will be          Quality/performance will be The project will be a
127   management will guarantee that:                  Budgets will be met.               adhered to.                met.                        success.                      None of the above.
      The most effective means of determining
      the cost of a project is to price out the                                           Linear responsibility
128   _____.                                           Work breakdown structure.          chart.                     Project charter.            Scope statement.              Management plan.
      Which method shown below is acceptable                                                                         Performing activities in
      for reducing cost or shortening the                                                                            parallel rather than in
129   schedule?                                        "Crashing"                         Changing scope.            series.                     All of the above.             A and C only.
      Which of the following terms is used to
      describe the receipt issued by a carrier for
130   items to be delivered to a third party:          free on board                      receipt for merchandise    packaging list              loading list                  bill of lading

    A computer tape which contains historical
131 project information is called ____ tape.           Database                           Baseline.                  Archive.                    Lessons learned.              Life cycle summary.
    According to Herzberg, which of the
132 following is a motivational factor?                Pay                                Hygiene needs              Achievement                 Working conditions            Vacation time
    Communication in both project and non-
    project-driven organizations should occur
133 in directions.                                     one                                two                        three                       four                          five

    During project execution, a line manager                                                                                                     Ask the line manager to set
    informs you that he will not have sufficient                                          Ask the line manager to                                up a meeting with you and
    resources available next month to support                                             work with senior                                       the other project managers
    your and two other projects. The best way Ask the line manager to make the            management to prioritize   Ask your sponsor to meet    to work out the problem     Prepare a purchase order to
134 to handle this problem would be to:          decision.                                the work.                  with the line manager.      yourselves.                 outsource the work.
    Japanese quality control has improved                                                 small, continuous
    dramatically in the last 30 years for all of                                          improvements in quality    the use of worker           the use of quality control    focusing quality control efforts
135 the following reasons except:                the use of quality circles.              control.                   suggestion systems.         charts.                       on production outputs.

    Management reserves are normally
    defined as a % of the total budget. As a
    project progresses, the project manager
    wants the $ value of management reserve
    to _____, whereas the customer wants the                                                                                                                                   Remain the same, return to
136 management reserve to _____.             Increase, increase.                          Increase, decrease.        Decrease, decrease.         Decrease, increase.           customer.
137 The utility of a risk seeker is:         negatively exponential                       positively skewed          increasing                  decreasing                    symmetrical
                         A                                             B                               C                            D                           E                               F                  G   H   I
    Which of the following is equivalent to a
138 lump sum contract:                          fixed price contract                      price fixing contract        purchase order              All of the above.            B and C only
                                                                                                                       the cost of corrective
                                                                                                                       action taken by the owner
                                                                                          adjusting payments to        and charged to the
                                                transferring charges from sub-            reflect late invoices        contractor for non-         gaining restitution from the
139 Back charges refers to:                     contractors to the owner                  consequence                  conformance                 owner for non payment        C and D only

    Company expenses such as auditing                                                                                  Contracts and
    costs, supervision, office supplies, building                                                                      administration costing
140 rent and maintenance are elements of the: Capital budgeting process.                  Overhead rates.              system.                     Fringe benefits packages.    None of the above.
    Job continuity would be an example of
141 _____ in Maslow's hierarchy of needs.         Self-actualization                      Esteem                       Physiological               Belonging                    Safety

    Overlapping activities on a project, such as
142 design and construction, is referred to as: Fast tracking                             Risk conversion.             Parallel management.        Process improvement.         Synchronous manufacturing
    The major reason why a project manager
    would use written instead of oral
143 communication is:                            documentation                            feedback                     cost                        barrier elimination          All of the above.

                                                A basis for future decisions about the    A baseline to accomplish A baseline to evaluate
144 The scope management provides:              project.                                  verification measures.   potential scope changes.        All of the above.            B and C only.

                                                the sum of the probabilities of project   the sum of the products      the sum of the
                                                risks events times the sum of             of each project risk event   consequences of all         the sum of the probabilities 1 - the sum of the probabilities
145 Total project risk can be defined as:       consequences of those risks               times its consequences       project risk events         of all project risk events   of all project risk events.
                                                                                          the cost of quality are      quality control programs
                                                                                          mostly the direct            should be implemented
                                                the cost of quality is the expense of     responsibility of workers    when the cost of quality
    Which of the following statements about     nonconformance to requirements and        who are manufacturing        are deemed affordable by
146 the cost of quality are true?               specifications.                           the product.                 management.                 A and B.                     A and C

    A line manager who is asked to wear two
    hats and function as a project manager at
147 the same time is likely to exercise:        Authority                                 Power                        Influence                   All of the above]            A and B only

                                                                                          Essential in the definition                              Unnecessary because
    Including the customer in the process of                                              and documentation of        Necessary, but of limited    project goals are defined in
148 project planning is:                      Slow and counterproductive.                 project goals.              value.                       the proposal stage.          None of the above.
    It is argumentative whether project
    managers actually control costs. Which of
    the following is the most common element
    over which the project manager may have
149 some degree of control?                   Direct labor dollars                        Direct labor hours.          Overhead rates.             Procurement costs.           None of the above.
                                                                                                                       are the results of
                                                originate in the quality department       originate on the shop        management inattention to   could be eliminated if shop
                                                where the ultimate responsibility for     floor because of waste       potential quality           supervisors monitored their
150 Most quality problems:                      quality rests.                            and product rework.          improvement ideas.          work more closely.          A and B

    The "buy or make" decision is usually                                                                                                                                       at any time that is convenient
151 made during the:                            acquisition cycle                         contract evaluation cycle requirements cycle             pre-award cycle              for the project manager
                           A                                            B                                C                           D                                E                            F             G   H   I

    The logical relationship that communicates
    a delay between the start/finish of one
    activity and the start/finish of another
152 activity is referred to as:                Slack                                       Free float.                  Restricted float.              Level float.                 Lag

                                                                                                                                                       wait until a problem
                                                                                           reduce the probability of    reduce the consequences        actually happens, then deal
    Which of the following actions is an         adjust project parameters (scope, time,   potential project risk       of potential project risk      with it in the most effective
153 example of risk response:                    quality ...)                              events                       events                         and efficient manner.         A, B and C only
    A comparison of completion status to
154 baseline is referred to as _____.            Earned value measurement.                 Percent complete.            ACWP.                          BCWS                         None of above.
155 An example of coercive power would be:       Demotion                                  Reduction in wages           Disciplinary layoff            Reprimand                    All of the above
    Job descriptions are examples of
156 ______communications.                        upward                                    downward                     horizontal                     diagonal                     None of the above
                                                                                                                        assumes the future risk
                                                                                                                        events will occur at
                                                                                           Is a European technique      random according to
                                                                                           for assessing project        predetermined probability      is a technique to stimulate
157 Monte Carlo simulation:                      Was originally developed by Dr. Carlo     risks                        distributions                  create risk event resolution A, B and C only

                                                                                           the majority of defects                                     generally, 80% of the
    The Pareto Principle is a technique used                                               are caused by a small        in order to achieve zero       quality control problems
    to determine which quality control                                                     percentage of the            defects, all quality control   are justifiable for correction
    problems in a particular process should be   In order to minimize financial losses     identifiable problems.       problems, including those      via cost-benefit analysis.
    corrected. Which of the following            from quality control problems, all        Improvement efforts          which do not have a direct     The remaining 20% are not
    statements best represents the philosophy    problems which have a measureable         should be reserved for       financial cost should be       financially worthy of
158 employed by this principle?                  cost should be corrected                  these vital problems.        corrected.                     improvement efforts.           A and D
                                                                                                                                                       Only required on large
                                                                                                                                                       complex projects where
                                                                                                                                                       separately identifiable work
                                              An organization oriented family tree of      A task oriented family       A cost centered structure      packages are difficult to
159 The WBS is:                               the project.                                 tree of the project.         of the project.                construct.                     None of the above.
    Which of the following processes allow an
    unsuccessful bidder to seek remedy for                                                                                                                                          any of the above processes
160 contract award to another bidder.         bid protest                                  bid review                   award Protest                  award review                 can be used
    A project team member submits a
    suggestion on how to improve the
    corporate procurement process. This is an
161 example of _____ communication            upward                                       downward                     horizontal                     diagonal                     None of the above.

    Financial compensation is the primary
    motivational tool for which of the following
162 management theories of programs.             Zero-defects program.                     theory X management.         theory Y management.           Quality control circles.     A and C

    In which of the following contract types is it                                         fixed price plus incentive cost plus percentage of
163 easier to change the scope of the contract: firm fixed price                           fee                        cost                             letter contract              None of the above.
    Planning activities such that
    predetermined resource availability pools                                                                                                                                       Manpower contingency
164 are not exceeded is called:                    Resource leveling.                      Manpower leveling.           Resource limited planning.     Manpower planning.           planning.
                                                                                           Provides that authority by   Establishes that               Specifies overall objectives
                                                 Expresses upper management                which the project will be    organizational structure       and timeframe of the
165 The project charter:                         commitment to the project.                run.                         with the project.              project.                     All of the above.
                             A                                           B                                 C                           D                                E                         F                G   H   I
      Which of the following areas are
166   addressed in risk identification:              environmental                            technical                   legal                        All of the above.           A and B only
      Which of the following types of power
      comes through the organizational
167   hierarchy                                      Coercive                                 Reward                      Referent                     Legitimate                  Expert
      A calendar that identifies when a project
      may be performed on an activity is called
168   a:                                             Project calendar.                        Resource calendar.          Milestone point.             Key point.                  Work unit.
      Charisma would be an example of _____
169   power.                                         Legitimate                               Reward                      Coercive                     Expert                      Referent
      For every situation, several methods
      usually exist for effective communication to
      take place. Which of the following is least
      likely to be used for explaining to the team
170   project planning guidelines?                   project office memo                      project office directive    project team meeting         formal report               counseling sessions

                                                                                             the company's quality
                                                                                             control manager who          The head of the production
                                                                                             must work with the           department who retains                                   the customer who must
                                                     The line workers who must strive "to do project members to           ultimate quality control   The project manager who       ensure that he is receiving a
      In the project environment, the individual     things right the first time" to avoid   ensure the quality control   responsibility for all the has ultimate responsibility   quality product from the
171   ultimately responsible for quality control is: quality problems.                       program is effective.        company's projects.        for the entire project.       vendor.
      In which of the following types of contracts
      is it most important for the contractor to
      maintain control of cost, schedule and
172   scope changes.                                 unit price                              cost plus incentive fee      cost plus fixed fee          firm fixed price            B and D only
      Middle (functional) managers have the
      greatest influence in the direction of the
      project in which type of organizational
173   structure?                                     Project.                                Strong matrix.               Weak matrix.                 Project coordinator.        Project expeditor.
      Which of the following risks are generally
174   considered unpredictable:                      business risk                           financial risk               inflation                    natural hazards             taxes
      A clear definition of the user's needs
175   serves as the direct basis for the:            Work breakdown structure.               Functional requirements.     Project cost estimate.       Selection of personnel.     Termination decision.
      R & D project managers in high-tech
      companies most often motivate using
176   _____ power.                                   Expert                                  Reward                       Referent                     Identification              None of the above
                                                                                             PERT is used for             PERT addresses only time
                                                     PERT requires three time estimates      construction projects        whereas CPM also             PERT requires computer      PERT is measured in days
      The major difference between PERT and whereas CPM requires one time                    whereas CPM is used for      includes cost and resource   solutions whereas CPM is    whereas CPM uses weeks or
177   CPM networks is:                               estimate.                               R & D.                       availability.                a manual technique.         months.

                                                                                              Make a concerted effort
    The majority of product defects could be         Increase the use of acceptance control   to eliminate the potential
    prevented in most processes if                   charts instead of standard three-sigma   for product defects in the Create a quality control
178 manufactures would do the following:             control charts.                          design stage.              department.                   A and B.                    A and C
    Which of the following diagrams is most
179 useful in impact analysis:                       arrow diagrams                           precedence diagrams         decision trees               Pareto diagrams             cause and effects diagrams
    Which of the following is least likely to be
    used in explaining to a team member why
    you consider his/her performance
180 substandard?                                     Project office memo                      counseling session          project team meeting         formal letter               individual conversation
                         A                                                B                                     C                            D                              E                             F                 G   H   I
    Which of the following types of contracts
    allows the owner to transfer risk to the
181 contractor:                                       cost plus incentive fee                    cost sharing                  firm fixed price             cost plus fixed fee           performance guarantees

    A contractor estimates that a project has a
    0.5 probability of $200,000 profit and 0.3
    probability of $50,000 loss. The expected
182 monetary value of this project is:                                                $200,000                      $150,000                      $85,000                         $50,000 None of the above.

      A project manager who allows the team to
      make the majority of the decisions is
183   demonstrating a(n) ____ leadership style.       Laissez-faire                              Boss-centered                 Subordinate centered         Autocratic                    Demographic
      Historical records during close-out are
      useful to _____ and _____ for future                                                       Analyze successes,         Analyze strengths,              Support litigation, defend
184   projects.                                       Predict trends, highlight problems.        shortfalls.                document results.               claims.                       Justify results, set standards.
      In a fishbone diagram, the effect you are                                                  at the end of the diagonal                                 at the left-hand end of the
185   concerned about is placed:                      at the right-hand end of the spine.        line (i.e. "fin").         on a branch of a fin.           spine.                        None of the above.
      Sound, prudent, but often unsophisticated
186   judgement is called:                            common sense                               rational management           smoothing                    confrontation                 None of the above
      Which of the following types of
      specifications gives measurable                                                            performance                                                                              process capability
187   capabilities of the product:                    functional specifications                  specifications                conformance specifications technical specifications        specification
      A graphical display of accumulated costs
      and labor hours for both budgeted and
      actual costs, plotted against time, is called
188   a(n) _____.                                     Trend line.                                Trend analysis.               S curve.                     Percent completion report. Earned value report.
      By using Project Risk Management
      techniques, project managers can develop                                                                                                              identify risks, their
      strategies that do all but which of the                                                                                  provide a rational basis for impact(s), and any
189   following:                                      Significantly reduce project risks         eliminate project risks       better decision making       appropriate responses         None of the above.
      In a flowchart, the diamond form is used to
190   represent:                                      a starting point.                          an operation.          a written report.                   a decision point.             an end point.
      In small companies, project managers and                                                                          Sometimes the same                  Always in disagreement        Forced to act as their own
191   line managers are:                              Never the same person                      Always the same person person                              with each other               sponsors

    Make or buy decisions are usually made
192 during the _____ phase of a project.    Conceptual                                           Development.                  Implementation               Execution                     Close-out
    Managers who adopt a sound, but prudent
193 managerial style are called             authorization                                        conciliatory                  ethical                      judicial                      promotional
                                                                                                 Will elongate the project
                                                                                                 if the activities on this
    The critical path in a network is the path                                                   path take longer than         Must be completed before
194 that:                                             Has the greatest degree of risk.           anticipated.                  all other paths.         All of the above.                 A and B only.

    There are four general classes of products
    that the purchasing department seeks to
    obtain for production. Which is not one of                                                   Standard production
195 these categories:                          Raw materials                                     items                         Special items                Items of small value          Semi-precious materials

    A good team leader must be concerned                                                         Organizational goals;         Legitimate power; referent Group efficiency; power         Tasks to be accomplished;
196 not only with _____ but also with _____ .         Long term goals; short term goals          personal goals                power                      and authority                   needs of the team members
                          A                                            B                                    C                            D                             E                           F            G   H   I
    The project stakeholders should be
    actively involved with the _____ phase(s)
197 of the life cycle.                             Conceptual                                 Development.                 Execution                   Finish                       All of the above.

    The starting point in the development of a                                              Customer's deliverable         Customer's milestone                                      Listing of customer team
198 top-down PERT/CPM chart is the _____ .         Project specification tree.              list.                          dates.                      Work breakdown structure. meeting dates.
                                                                                            is particularly effective in                               allows workers the
                                                                                            overcoming                                                 opportunity to generate
                                                   has proven ineffective in both Japan and labor/management               provides a quick fix for    solutions for chronic quality
199 The use of quality circles:                    the U.S.                                 conflicts.                     most quality problems.      problems.                     A and B only
    Which phase of the project life cycle
    typically has the highest uncertainty and
200 risk associated with it?                   concept                                        development                  execution                   conclusion                   All of the above.
    Your sponsor announce to you and your
    team that his/her door is open to everyone
    wishing to discuss project problems. Yet,
    the sponsor seems to be annoyed
    whenever someone does stop by, even
    when discussing a serious problems. This
201 is an example of.                          semantics                                      credibility                  inconsistent signals        perceptual differences       misunderstood role
    _____ is associated with a buyer's request
    for materials or equipment to meet a
    particular need or accomplish a specific                                                  Implied warranty of          Implied warranty of fitness
202 purpose.                                   Express warranty                               merchantability              for a particular purpose    Prescribed warranty          None of the above.

    ADM is an activity-on-arrow method. In                                                    Denotes any dependency                                   Identifies customer          Identifies customer team
203 this method, a dummy activity:               Denotes a critical path relationship.        relationship.          Shows slack.                      deliverables dates.          meeting dates.
    An informal communication network on a
    project and within an organization is called                                                                           unrestricted
204 a(n):                                        free upward flow                             free horizontal flow         communication flow          grapevine                    open network
    By which process may an unsuccessful
205 supplier seek remedy for unjust awards? Contract dispute                                  Stop work order              Bid protest                 Coffective action            None of the above.

      Risk classified as unknown unknowns (i.e.,                                                                                                       should be ignored, since
      those which cannot be identified or          should be deflected to the contracting     should be handled via        should be ignored, since    they are not covered in the
206   evaluated):                                  officer                                    contingency allowances       they cannot be identified   Project Risk Assessment     C and D
      The "zero defect" concept was proposed
207   by:                                          Deming                                     Juran                        Crosby                      Tagushi                      A and D only
      The major difference between project and
      line management is that the project
      manager may not have any control over
208   which basic management function?             Decision-making                            Staffing                  Rewarding                      Tracking/monitoring          Reviewing
      Which of the following planning                                                         Qualified project manager Insuring top management
209   considerations is often overlooked?          Planning for project termination.          assignment.               support.                       Clearly defined tasks.       All of the above.
      A recurring communication pattern within
      the project organization or company is
210   called a:                                    free-form matrix                           structured matrix            network                     rigid channel                None of the above.
      During a project review meeting, you
      discover that your $250,000 project has a
      negative schedule variance of $20,000
      which equates to 12% of the work                                                                                                                 Overtime will be required to
      scheduled to this point of time. You can                                                The critical path has been the costs are being           maintain the original critical
211   therefore conclude that:                     The project will be completed late.        lengthened.                overrun.                      path.                          None of the above.
                            A                                              B                                  C                          D                            E                             F          G   H   I

      Once the logic of a network is laid out, the
      project manager will conduct a forward
      pass and backward pass through the
      network. This will provide information on                                                 Slack for each activity,    Manpower shortages, high High risk activities, non- Manpower availability,
212   the _____ and identification of the _____ .     Slack for each activity, critical path.   high risk activities.       risk activities.         critical paths.            contingency plans.
      Project managers need exceptionally good                                                                                                       They must provide
      communication and negotiation skills            They may be leading a team over which Procurement activities          They are expected to be  executive/customer/sponso
213   primarily because:                              they have no direct control           mandate this                    technical experts        r briefings                All of the above
      Risk can be divided into two basic types;
      business risk and pure (or insurable risk).
      Of the following, which one(s) fall(s) under
214   business risk?                                  liability loss                             direct property loss       profit loss                  personnel-related loss      B and C
      The purpose of project Risk Management          Identify those factors that will adversely Assess the impact of       Assess the probability of
215   is to:                                          impact project objectives.                 adverse project factors.   adverse project factors.     A and C                     All of the above.
      Which of the following factors has
      historically been the greatest contributor to   Planning performed by a planning                                    Lack of sufficient             Lack of management          Not using an automated
216   project failure?                                group.                                    Poor financial estimates. management reserve.            support.                    tracking tool.

    Which type of process involves the agency
    holding discussions with each of the
    offerors, after receipt of their proposals, in
    the process of arriving at an agreement
217 prior to the award of a contract?              Sealed bidding                               Competitive proposals         Noncompetitive proposals   Formal bid                  Verbal bid
                                                                                                The slack in the path                                    Manpower from this activity
    A non-critical path activity is completed in                                                containing this activity will The total cost for this    can be assigned to other
218 half the time. Then,                              The critical path is also reduced.        increase.                     activity has decreased.    activities.                 All of the above.
    An element in the WBS was estimated to
    require 1 month for completion with 1000
    hours of labor and a burdened cost of
    $50K. The task was completed in 1000
    hours but a burdened cost of $60K. The
    most likely reason for the increase would         Higher salaried employees were                                        The overhead rate            Employee salaries had
219 be:                                               assigned.                                 Overtime was required.      increased.                   increased.                  Any of the above
    In the past, most project managers have
    come from _____ fields without proper                                                                                                                 Marketing; technology-     Business; manufacturing
220 _____ training or education in skills             Technical; accounting/finance             Technical; management       Technical; psychological      oriented                   know-how
                                                                                                                            will be reflected in the "in-
    The Risk of NOT meeting project quality  can be minimized through continuous                considered a long term      service" life of the product
221 objectives:                              monitoring.                                        risk.                       or service.                   B and C                    All of the above.
    The main player in project communication
222 is the                                   sponsor                                            project manager             functional manager           functional team             All of the above.

    The type of contract (payment mechanism)                                                                                                             Is accomplished by paying
    chosen for a project is often a reflection of                                               Is accomplished by                                       for the budgeted costs of
    the degree of risk associated with                                                          paying the contractor for Is an undisclosed              dealing with risks, as
    completing that project. For a firm fixed     Is accomplished by paying the actual          his costs plus a fixed fee contingency in the            predicted in the project risk
223 price contract, payment for risk _____ .      costs to the contractor.                      (profit).                  contractor's bid.             assessment.                   B and C
    Which is not an element of procurement
224 management?                                   Purchasing                                    Expenditure                 Marketing                    Inspection                  B and D
                           A                                               B                                  C                             D                             E                              F                G   H   I

    Which percent of the total project labor
    hours are typically expended by the end of
225 the second phase of the project life cycle?                                              5%                          10%                           15%                          25%                             50%
                                                                                                                                                             Showing which activities
                                               Comparing actual to planned                                                     Showing critical path         can be rearranged in
226 Bar charts are most appropriate for:       performance to each activity.                      Showing slack time.          dependencies.                 parallel.                  All of the above.
    Formal authority is often referred to as
    legitimate power. Which two other forms of
    power are also considered to be legitimate
227 power?                                     Reward and penalty                                 Reward and referent          Referent and expert           Expert and reward           Penalty and referent
    Power games, withholding information,
228 and hidden agendas are examples of-.       noise                                              communication barriers   indirect communication            mixed messages              All of the above
                                                                                                                           a work authorization              considers Cost, Quality and
229 Scope management is:                             a project control function.                  employs change control. process.                           Schedule.                   All of the above.
    The most common method for pricing out                                                        Price out the work using Price out the work using a
    non-burdened labor hours for a three year        Price out the hours at the actual salary     a company-wide average functional group average
230 project would be to:                             of the people to be assigned.                labor rate.              labor rate.                       All of the above.           A and B only.
    The principles of risk management should
231 be followed only for:                            complex projects                             simple projects              large projects                A and C                     All of the above.
                                                     considers the risk propensity of the         is based on proven           deals with the usefulness     is a key element of ISO
232 Utility Theory:                                  decision makers.                             statistical methods.         of the end product.           9000                        B and C
                                                                                                                                                             Prepare and issue
233 Which is not part of the purchasing cycle? Defined need                                       Transmit need                Inspection                    purchase order              A and D

    A network has been developed with
    resources from six different departments.
    One of the six departments has just
    informed you that they can increase the                                                                                                                                              A through D are possible
    number of employees from 5 to 8. This will                                                    A shortening of the          A decrease in the total cost An increase in the cost of   based upon where the
234 result in:                                 A shortening of the critical path.                 noncritical path.            of the project.              the project.                 resources are deployed.

      Conflict management requires problem-
      solving. Which of the following is often
      referred to as a problem-solving technique
235   and used extensively in conflict resolution?   Confrontation                                Compromise                   Smoothing                     Forcing                     Withdrawal
      Cost Reimbursable contracts are                                                                                          Progress payment
236   equivalent to:                                 Cost plus contracts                          Fixed plus contracts         contracts                     Back charge contracts      None of the above.
      In project-driven companies, costs are                                                      The burdened labor rate      The burdened labor rate of    The burdened labor rate of
      usually billed againest the project based      The burdened labor rate of the actual        of the line organization     the company average           the average salary of the
237   upon:                                          employees who performed the work.            average salary.              salary.                       project team members.      None of the above.
      Project Risk Management is based on                                                         unknowns can result in       we cannot control risk        project risk impact can be
238   which of the following premises:               the future is unknown.                       risks or opportunities.      events.                       measured and controlled    All of the above.

    The project manager that allows and
    supports group discussions and decision
239 making is called a(n) _____ manager.             autocratic                             consultant autocratic              consensus                     shareholder                 None of the above.
                                                                                            To document the                    To document the               To document Parametric      To document Order of
240 What is the purpose of the Project Plan?         To document the Preliminary estimates. Definitive estimates.              Budgetary estimates.          estimates.                  Magnitude estimates.
                           A                                             B                                 C                           D                           E                             F                G   H   I
    Management has decided to "crash" a
    project in order to avoid penalty payments                                                                         Those activities on the
    for late deliveries. To crash the project,                                              Only those activities with critical path begining with
    either overtime or additional resources                                                 the longest time           the longest time duration     Those activities with the
241 should be assigned to:                     All activities.                              durations.                 activities.                   greatest degree of risk.    None of the above.
    Of the following, who has the ultimate
    responsibility for meeting project quality                                                                                                       Quality Assurance
242 objectives?                                Project Engineer                             Project Manager              Functional Manager          Manager                     Project Owner

    Risk mitigation involves all but which of the developing system standards (policies,    obtaining insurance          identification of project   performing contingent       developing planning
243 following:                                    procedure, responsibility standards)      against loss                 risks                       planning                    alternatives

      The cost of corrective action taken by the
      purchaser and chargeable to the supplier
244   under the terms of the contract is:          Payment authorization                    Bid cost considerations      Release payment             Back charge                 None of the above.
      The sequential steps that define the
      process for successfully completing a
245   project is:                                  Implementation Plan                      a life cycle                 Development Plan            a critical path             Management Plan
      Which of the following time robbers end up
      creating additional work for the project                                              Changes without              Unreasonable time
246   manager and the project office?              Failure to delegate                      notification or direction    constraints                 Over directing people       All of the above
      You are giving your team instructions on
      how to perform a new test which is
      different from the way that the team had
      performed it previously. The best way to
      verify that the learn understands what you                                            analyze the team's           uses gestures in            analyze the team's          analyze the team's encoding
247   want is to:                                  obtain feedback                          perceptions barriers         presenting the instructions decoding skills             skills
      A common way by which executives
      provide the project manager with written     A common job description for all project
248   authority is through:                        managers                                 An appointment letter        A project charter           All of the above            B and C only
      Surveys have shown that the primary skill
      needed to be a project manager is
      communication skill. The typical project
      manager spends approximately
      ______percent of his or her time
249   communicating.                               40-50                                    50-60                    60-75                           75-90                       90-95
                                                                                            Project objectives,
    The Work Breakdown Structure (WBS) is          Project scope, cost control, schedule,   dependencies, plan, cost Project scope, schedule,        Project scope, quality,     Project budget, schedule, risk
250 the basis for communicating:                   quality                                  control                  staffing, cost control          schedule, dependencies      factors, work assignments.

    The quality objectives are approved in the                                                                                                       Quality Assurance
251 conceptual stage of the project by the:    Project Engineer                             Project Manager              Functional Manager          Manager                     Project Owner
                                                                                            is the probability of each
                                                                                            project risk event times     Is the cumulative sum of
                                                                                            the sum of the               the probability of each
                                                                                            consequences of              individual project risk event
                                                                                            individual project risk      times the consequences of
                                              should not be calculated for small            events which could occur     occurrence of that risk
252 Total Project Risk:                       projects                                      during the project.          event.                        A and B                   A and C
    _____ is a narrative description of the
    work to be accomplished or resource to be
253 supplied.                                 Purchase order                                Level of effort work         Scope of work               Contract stipulation        None of the above.
                           A                                              B                             C                              D                              E                           F                 G   H   I

    A line manager provides you with three
    estimates for his activity in your PERT
    network. His estimates are 2 weeks
    optimistically, 4 weeks most likely, and 12
    weeks pessimistically. The expected time
254 which would appear on the chart would be: 4 weeks                                      5 weeks                       6 weeks                       7 weeks                     None of the above.
                                                                                           change the scope,
                                                                                           budget, schedule or           reduce the consequences
      In Project Risk Management, Risk                                                     quality specifications of     or severity of impacts of a
255   Response may include actions to:             reduce the probability of risk events   the project                   potential risk event          A and C                     All of the above.
      Researching, organizing and recording
256   pertinent information is called:             Alternative analysis                    Information gathering         Configuration management Post project analysis            All of the above
      The budget associated with scope
      changes that have been approved but not
      planned for yet, is referred to a(n) _____
257   budget.                                      Unauditable.                            Undistributed.                Preauthorized.                Contingency.                In-process.
      The project manager must be concerned
      with building a closely knit team. During
      the project kickoff meeting, the project
      manager can get a good start at team         Proposed salary increases if the project Bonuses for early            A promise of future           Well-defined project
258   building by providing the team with:         is successful                            completion date              assignments                   objectives                  Linear responsibility charts

    To determine whether or not the employee
    correctly understands the message, the
259 project manager needs to:                      reduce the filtering                    eliminate barriers            obtain feedback               use more than one medium use all of the above.
    What is the relative priority of project Cost,                                         1)Quality - 2)Schedule -      1)Quality - 2)Cost -          1)Schedule - 2)Quality -
260 Schedule and Quality?                          1)Cost - 2)Schedule - 3)Quality         3)Cost                        3)Schedule                    3)Cost                   All are of equal priority

    _____ is a method of procurement where a
    contract results from a bid which may be
261 changed through bargaining.              Acquisition                                   Contract negotiation          Procurement                   Purchase negotiation        None of the above.
                                                                                           revise quality
    A proven effective means to insure quality                                             specifications to match       train workers in proper       inspect quality into the    make quality a higher priority
262 conformance is to:                         delegate accountability to subordinates     quality measurements          quality methods               product                     than cost or schedule
    Communication management is best                                                                                                                   the exchange of             perfect documentation
263 described as conducting or supervising     the way we listen                           the way we speak              the way we feel               information                 activities
                                                                                           Established without
                                                                                           considering resource                                                                    Measurable, intangible and
264 Good project objectives must be:               General rather than specific            bounds                        Realistic and attainable      Overly complex              verifiable
                                                                                           Safety, OSHA and EPA
                                                                                           may have placed                                            Adding more resources
                                                                                           restrictions on the                                        may create additional work
                                                   Certain activities are time-dependent   number of people used         The skill level of the added and produce inefficiencies
    Increasing resources on the critical path      rather than resource-dependent (i.e.,   on certain activities or in   resources might not be       (i.e., additional people may
    activities may not always shorten the          using three ovens rather than one to    the physical location of      appropriate for the          need training and
265 length of the project because:                 bake a cake).                           the project.                  activities to be performed. supervision.)                 All of the above.

    Universal characteristics of effective
    project managers include such skills as
    communication, decision-making,                                                                                      being close to the                                        None of the above are
266 planning, ability to identify problems and:    Performing feasibility studies          Proposal preparation          customer                      Maturity                    universal characteristics
                          A                                               B                                  C                              D                            E                              F            G   H   I

    Which of the following is not a measure of
267 the profitability of a project or program? Return on original investment.                   Net present value.           Depreciation.                 Discounted cash flow.        None of the above
    _____ is a formal invitation containing a
    scope of work which seeks a formal
    response (proposal) describing both
    methodology and compensation to form
268 the basis of a contract.                   Request for proposal                             Invitation to bid            Request for quotation         Intention for bid            None of the above.
    By which means is a contractor able to
    control cost overruns due to changing                                                                                    Purchase order
269 requirements?                              Project data review                              Change order                 amendment                     Change control               None of the above.
                                                                                                Must be closely
                                                                                                supervised and even
    Douglas McGregor's Theory Y advocates Dislikes work and avoids it whenever                  threatened with              Avoids increased
270 that the average worker:                      possible                                      punishment                   responsibility                Wants self-respect           None of the above
    Feasibility studies occur in which life cycle                                               Conceptual or
271 phase (s)?                                    Conceptual                                    Development                  Execution                   Preliminary planning           any life cycle phase
                                                                                                                             how to translate the
                                                                                                                             message into a language
                                                                                                to whom to send the          that everyone can
272 Project managers must know:                     What kind of message to send                message                      understand                  All of the above               A and B only
                                                                                                                             are specific quality
                                                                                                                             characteristics for which a
                                                    are used to determine how effectively   can be objective or              product is designed, built,
273 Quality attributes                              the organization accomplishes its goals subjective in nature             and tested.                 A and B.                       B and C
                                                                                                                                                         the total number of
                                                    the total number of possible events                                      the fraction of the total   possible events divided into
                                                    divided into the expectations or            the number of times the      project tasks which may be the consequences of the
274 Risk event probability is defined as:           frequency of the risk event                 risk event may occur         affected by the risk event risk event.                     A and B
    Scheduling systems such as PERT, ADM,
    and PDM are project management tools to         The project manager and project office      The project team and
275 be used by:                                     personnel.                                  functional managers.         The project sponsor.          All of the above.            A and B only.
    The planned cost for the total project at its
276 inception is called the _____.                  Cost of goods sold.                         Depreciable value.           Budgeted cost.                All of the above.            B and C only.
    A process characteristic has a true mean
    of 150 and a true standard deviation of 20.
    A sample of 25 items is taken from this
    process. The standard error of the
277 estimate is:                                                                          0.2                          0.8                             4                            5                          7.5
    Network schedules are prepared during
    the _____ phase and updated during the                                                      Development,
278 _____ phase.                                    Conceptual, execution.                      implementation.              Development, close-out.       Implementation, close-out. Planning, finishing.
                                                                                                is a subset of               is concerned with naming
                                                                                                configuration                all activities performed, the
                                                                                                management and as            end products which results
                                                 entails managing the project's work            such is performed by CM      and the resources             is not a concern of the
279 Scope Management:                            content.                                       specialists.                 consumed.                     project manager.           None of the above.
    The methods and techniques for
    determining the economic costs, the
    environmental impact, the economic
    returns, and the probability for success are
280 called:                                      Feasibility studies.                           Bills of materials.          Pert charts.                  Managerial reserves.         None of the above
                         A                                          B                                 C                           D                              E                                F                 G   H   I

    The traditional organizational form has the                                          Poorly established     No single focal point for
281 disadvantage of:                             Complex functional budgeting            communication channels clients/sponsors                   Slow reaction capability       Inflexible use of manpower
    Things that distort, distract, or muddle the
282 communication process are called:            noise                                   selective filtering        selective perception      medium problems                     All of the above.
                                                                                                                    Existence of sufficient
    Which is not a consideration in a make or                                            Competitors' method of     administration/technical
283 buy decision?                               Cost factors (least cost alternatives)   sourcing                   personnel                 Political and social factors        None of the above.
                                                                                         subdivides the project     provides the project
                                                                                         into manageable            sponsor with a time-phase
284 A Work Breakdown Structure:                 assures all work is identified           segments                   task summary              both A and B                        All of the above.
    A project manager can exchange
    information with the project team using
285 which media?                                tactile                                  audio                         olfactory                   visual                         All of the above.
                                                                                                                       Is amended to reflect the
    During project execution, the customer                                                  Is still the original      scope change, but the       Is meaningless since every     Is the same since baseline
    authorizes and funds a scope change         Now becomes the new schedule,               baseline but annotated to original baseline is still   schedule update changes        schedules cannot change
    which requires a major change in the        including the changes, and the original reflect that a change has maintained for post-project      the baseline (i.e., a rubber   once the development phase
286 schedule. The baseline schedule:            baseline is disregarded.                    taken place.               review.                     baseline.)                     is completed.
                                                                                                                       estimate the effect of
                                                                                            estimate the level of risk change of one project
    Sensitivity analysis can be used in risk    Substitute for uncertainty analysis in risk aversion adopted by        variable on the overall
287 analysis to:                                quantification                              management                 project                     A and B                        All of the above.

    The Pareto Principle is a technique used                                            the majority of defects                                    generally, 80 % of the
    by quality managers to determine which                                              are caused by a small       in order to achieve zero       quality control problems
    quality control problems of a particular    In order to minimize financial losses   percentage of the           defects, all quality control   are justifiable for correction
    service or manufacturing process should     from quality control problems, all      identifiable problems.      problems, including those      via cost-benefit analysis.
    be corrected. Which of the following        problems which have a measurable cost Improvements efforts          which do not have a direct     The remaining 20% are not
    statements represents the philosophy of     associated with them should be          should be reserved for      financial cost should be       financially worthy of
288 the principle?                              corrected.                              these vital few problems.   corrected.                     improvement efforts.           A and D
                                                                                        Multiplying the budgeted    Dividing the actual hours
    The budgeted cost of the work performed                                             hours to complete the       required to complete the
    (BCWP) for a task that has just been        Multiplying the actual hours worked on task by the budgeted         task by the budgeted labor
289 completed can be calculated by:             the project by the budgeted labor rate. labor rate.                 rate.                          Cannot be determined.          None of the above

    The project manager has, as a prime
    responsibility, to assure proper integration
    of activities. In which organizational form
    does the project manager probably have
290 the easiest time in integrating work?        Matrix                                  Classical                  Expediter                      Coordinator                    Pure project
    There are four methods of government
    procurement. Which is not one of these
291 methods?                                     Assistance                              Sealed bidding             Competitive proposals          Acquisition                    Small purchases

    A scientist is informing techs. about a new
    product which is starting and the type of
    work that the lab techs. will be expected to
    do. The barriers which could hinder the lab                                                                                                reputation, authority,
    techs. ability to filter the information                                                                        intelligence and knowledge organizational status and          relative location of the lab to
292 include all of the following except:         language and semantics                  culture and ethics         base                       position                           the scientist's office
                          A                                        B                                         C                            D                            E                              F               G   H   I
                                              failure to reserve funds to handle worst
    Many companies self insure against some case scenarios (low probability events)
    risk. Problems which can arise from self- resulting in severe financial damage to          stiff competition from        confusion of business risks
293 insurance include:                        the company                                      insurance companies           with insurable risks.       A and C                     All of the above.
    Perhaps the biggest problem facing the                                                                                   Unclear functional
    project manager during integration        Coping with employees who report to              Too much sponsorship          understanding of the
294 activities within a matrix structure is:  multiple bosses                                  involvement                   technical requirements      Escalating project costs    All of the above

    The Japanese Quality Control (QC) Circle
    movement motivated its participants in
    many ways. Which of the following
    represents the most important motivation improving the performance of the                                                                             recognition among co-      strengthening of relationships
295 for the QC circle participants?          company                                           self-improvement              financial incentives         workers                    between co-workers

    The _____ specification delineates specific
    measurable capabilities or parameters for
    which a product can be tested as part of
296 the acceptance procedure.                   Performance                                    Functional             Technical                           Base Line                  None of the above.
                                                                                                                      project planning, project
                                                                                           project planning, work     control, project definition,        project concept, project
                                                project concept, project planning, project authorization, and project WBS development, and                execution, and project
297 The project life-cycle can be described as: execution, and project close-out.          reporting.                 project termination.                reporting.                 All of the above.

                                                                                               The value that an asset The costs that have been           The expected cash value at
                                                   The value of the scrap metal if a new       has on the books after    sunk into the project to         the end of an assets useful
298 The salvage value of an asset is:              asset were taken to a scrap yard.           one year of depreciation. date.                            life.                       A and D only.

    Your team has prepared a CPM schedule
    for your review. You notice that one node                                                  This is invalid because a
    has six inputs (including two dummy                                                        node can have a               This is invalid because                                 This is invalid because a
    activities) and four outputs (which include                                                maximum of one dummy          nodes cannot have both  This is a invalid because       maximum of two inputs and
    one dummy activity). Select the correct        This is a valid representation if the logic input representation if the   dummy inputs and dummy the number of outputs must       two outputs are allowed using
299 statement from the following:                  is correct.                                 logic is correct.             outputs.                equal the number of inputs.     the critical path method.
    Assume that you have a network where an
    activity on the critical path can be crashed                                               The available slack on
    by two weeks. If the activity is actually      The project's schedule will be reduced      the noncritical paths will    A new critical path may
300 crashed by two weeks, then:                    by 2 weeks.                                 increase.                     appear after the crash.      All of the above.          A and B only.
                                                                                                                             a means for
                                                                                                                             communication of work
                                                                                               an audit trail of all work    activity between the project
                                                   a means of effective internal               authorized from project       manager and the
301 Documented work authorization provide:         coordination of the project's activities.   initiation to completion.     performing activities.       All of the above           A and B only.
    Fixed-price and incentive-type contracts
    place responsibility for performance and
    financial risks associated with delay or non-
302 performance on the:                           Buyer                                        Third party                   Contractor                   All of the above           None of the above

                                                                                                                                                          The customer will incur no
                                                                                               The contractor incurs the                                  further costs for the work
                                                 The customer incurs the total financial       total financial                                            the contractor performs in
    In a contract, the point of total assumption responsibility for each additional dollar     responsiblity for each    The schedule and cost            the completion of the
303 refers to the point where:                   spent.                                        dollar spent.             variance are zero.               contract.                  B and D only.
                           A                                          B                                   C                            D                              E                                F                 G   H   I
                                                                                              Unless the project
                                             If the functional employees are                  manager has an input        Unless the project and line    Unless the project and line
    In a matrix organizational form, MBO may supervised closely by the line manager           into the employee's         managers agree on the          managers agree to the       None of the above are correct
304 be difficult to implement:               rather than the project manager                  performance review          ultimate objective             duration of the task        answers
                                                                                                                          is the technical process
                                                                                              is an auditing function     that include the
                                                                                              that provides feedback to construction of control
                                                                                              the project team and        charts which specify
                                                  refers to the prevention of product         client about the quality of acceptability limits for
305 Quality assurance                             defects                                     output being produced.      conforming output.             A and B.                       B and C

    Which of the following communication
306 media is least accepted by organizations?     tactile                                     audio                       extrasensory                   visual                         olfactory
    Formal written communication is               scope changes not part of the original      taking exception to a       procurement of raw
307 mandated for which of the following?          project                                     specification               materials                      All of the above.              A and B only
    In performing an impact analysis, the most
    effective tool to ensure all risks are                                                    milestone review and        cost/schedule control          planning programming           program and evaluation
308 identified on large projects is the:          Work breakdown structure                    schedule technique          system                         budget system                  review technique

                                                                                             the company's quality
                                                                                             control manager who          The head of the production
                                                                                             must work with the           department who retains                                        the customer who must
                                                     The line workers who must strive "to do project members to           ultimate quality control   The project manager who            ensure that he is receiving a
      In the project environment, the individual     things right the first time" to avoid   ensure the quality control   responsibility for all the has ultimate responsibility        quality product from the
309   ultimately responsible for quality control is: quality problems.                       program is effective.        company's projects.        for the entire project.            vendor.
      In which organizational form do project
      managers usually get to know the
      employees well enough to provide an input
310   into their performance review?                 Expediter                               Coordinator                  Pure project                   Matrix                      Line-staff
      The critical path in a schedule network is                                             Must be done before any      Allows some flexibility in     Is not affected by schedule
311   the path that:                                 Takes the longest time to complete      other tasks                  scheduling a start time.       slippage                    All of the above.
                                                                                             provides a means             provides insight into
                                                                                             whereby various levels of    project areas and the
                                                                                             authority can judge          effectiveness of the control
312   The use of the project reports:                are not necessary on small projects     project performance          systems                        All of the above               B and C

    You must produce 27 widgets. You can
    only produce 9 widgets per production run.
    Each production line setup costs $1000.
    Each widget consumes $10 worth of
    material and $5 worth of labor. What is the
313 total fixed cost for producing the widgets.                                      $3,000                     $27,000                       $27,270                          $1,335                           $1,000

    _____ is based on information gathered
    and analyzed about demand and supply.
    This forecast provides a prediction of short
    and long term prices and the underlying
314 reasons for those trends.                    Demand forecast                              Price forecast              Supply forecast                Production forecast            None of the above.
                           A                                              B                                C                           D                             E                             F               G   H   I
                                                                                                                         an undertaking of
                                                                                               a large, complex          interrelated activities       a group of activities headed
                                                                                               undertaking with many     directed toward a specific    by a project manager who
                                                    a coordinated undertaking of interrelated objectives, multiple       goal that can be              has cradle-to-grave cycle
                                                    activities directed toward a specific goal sources of funding, and a accomplished in less than     responsibility for the end
315 A project is defined as:                        that has a finite period of performance. not discernible end point. one year.                      product.                     All of the above.
    An acceptance control chart has limits that
    are based on the spec. limits for the                                                      When the number of
    product rather than limits which                                                           samples outside the
    differentiate between random and                                                           current control chart
    assignable causes. Under which of the       When the engineering tolerance on a            limits become too costly   When a process is subject
    following circumstances should a QC         dimension greatly exceeds the natural          and cumbersome to          to constant but stable tool
316 manager consider this type chart            dispersion of the manufacturing process        investigate.               wear.                       A and B.                      A and C
                                                                                                                          detemining the sum total of
                                                                                                                          the most probable
                                                                                                                          variances of the various
    Budgeted contingencies can be detemined                                                    applying standard          risk items properly
317 by:                                     past experience                                    allowances                 identified.                 All of the above.             None of the above.

    It is a generally acceptable practice that if
    one of your clients makes an informal
318 request of you, then you should respond:        formally in writing                        with a memo                informally                   nonverbally                  All of the above
                                                                                               Company management
    Ouchi's Theory Z relates more to _____                                                     philosophy in treating
    whereas Theory X / Theory Y relates to                                                     employees; the average     Project sponsors; project    The functional team;         Recruitment policy; wage and
319 _____ .                                         Project managers; team members             worker                     managers                     project sponsors             salary administration
    The first step in building a PERT/CPM                                                      Determine the critical                                  Create a work breakdown
320 network is to:                                  Create a flow chart                        path                       Show task relationships      structure                    None of the above.

    Which is not one of the five classifications
321 of work found in a purchasing operafion? Management                                        Buying                     Follow-up and expediting     Marketing                    Clerical
    You must produce 27 widgets. You can
    only produce 9 widgets per production run.
    Each production line setup costs $1000.
    Each widget consumes $10 worth of
    material and $5 worth of labor. What is
    total variable cost for producing one
322 widget.                                                                           $1,020                      $1,010                       $1,015                          $20 None of the above
                                                                                               is accomplished by
                                                    allows for data collection and analysis    selection of measurable
                                                    and progress reporting against which       variables against which   is required before funding
                                                    standards of performance can be            performance can be        of the project by the project
323 Creation of project objectives:                 measured.                                  judged.                   sponsor.                      all of the above.            A and B only
    During which phase of the project life cycle
324 is the amount at stake lowest?               concept                                       development                execution                    conclusion                   C and D
                                                                                                                          using redundancy (i.e.
    Techniques that can improve                     establishing a single, one-way             avoiding face-to-face      saying it two different      disregarding the sensitivity
325 communication include:                          communications channel                     communication              ways) whenever possible      of your receiver             All of the above.
326 The Delphi Method is well-suited for:           Decision-making                            Forecasting                Overhead rate estimating     All of the above             A and B only
                           A                                               B                                   C                           D                            E                              F              G   H   I
                                                                                                                              is used by management to
                                                                                                is a motivational             communicate to all
                                                                                                technique that promotes       employees that everyone
                                                is a performance standard for                   "doing it right the first     should do things right the
327 The zero defects concept                    management                                      time".                        first time.                A and C.                      B and C
    What tool have project managers come to
    use to identify all of the costs associated                                                                                                         A work breakdown
328 with a project.                             A bill of materials                             A Gantt chart                 An arrow diagram network. structure.                     B and C only.
    _____ is a receipt issued by a carrier for
    merchandise to be delivered to a party at
329 some destination.                           Proforma invoice                                Inspection certificate        Packing list                Bill of lading               None of the above.
                                                                                                                              a grouping of similar
                                                                                                                              projects having no definite
                                                                                                a unique undertaking          end that supports the
                                                      a grouping or related tasks lasting one   having a definite time        product(s) from cradle to   a project with a cost over
330 A program is characterized as:                    year or less.                             period.                       grave.                      $1 million.                  None of the above.
                                                      The development of a contingency
                                                      allowance determined by combining         the development of
    Contingency planning should include all           (layering) various estimate segments to   schedule alternatives and the management of a             an assessment of project
331 but which of the following?                       form larger estimate segments.            work-around               contingency budget              shut-down liabilities.       A and C

    From an operating or functional                                                             To support company
    perspective, there are various objectives of                                                operations with an                                        To achieve maximum
    purchasing and materials management.                                                        uninterrupted flow of         To develop reliable and     integration with the other   To attain approval from each
332 Which is not one of these objectives?        To buy competitively                           materials and services        effective sources of supply departments of the firm      department of every purchase
                                                                                                Create a quality control
                                                                                                department and give the       Implement of a formal
      In order to achieve long-term quality           Motivate the employees with seminars,     head of the department        quality control program
      improvements, management must do the            contests, and institute programs such     ultimate responsibility for   with worker and         Establish financial incentive
333   following:                                      as "Quality Improvement' day.             quality improvement.          management involvement. packages for worker.          A and D
      Team members want to work for a project
      manager that can provide them with career
      path planning. In which organizational form
      is career path planning difficult for project
334   employees?                                      Matrix                                    Pure project                  Project coordinator         Project expediter            Classical/traditional
      The swiftest and most effective
      communications take place among people                                                                                                              the ability to reduce
335   with                                            common points of view                     dissimilar interests          advanced degrees            perception barriers          good encoding skills
      Typically, during which phase in a project
      life cycle are most of the project expenses                                               Development of design
336   incurred.                                       Concept phase                             phase                         Execution phase.            Termination phase.           None of the above
337   Communication always makes use of.              symbols                                   words                         language                    gestures                     All of the above.
      Fixed-price contracts place more risk on
338   the _____ .                                     owner                                     contractor                    seller                      B and C                      All of the above.
      The best way to insure quality                  distribute the responsibility to                                        train each worker to        inspect quality into the
339   conformance is to _____.                        subordinates.                             maintain total control.       implement the work.         project.                     None of the above.
340   The project charter is developed by:            senior management                         the customer                  the project manager         both A and C                 None of the above.
      When a project manager is running over                                                                                  Incur a schedule slippage
      the budgeted costs, the project manager                                                                                 (to obtain more favorable
      can typically _____ to attempt to get the                                                                               pricing due to lengthened
341   project back on budget.                         Reduce features and/or functionality      Increase risk.                delivery times)             All of the above.            A and B only
      Which of the following fall(s) under the                                                                                                            Discrimination and equal
342   responsibilities of a project manager?          Labor relations with project personnel    Affirmative action            Personnel training          employment opportunity       All of the above
                          A                                                 B                                  C                           D                              E                             F             G   H   I
    A legally binding document offered
343 unilaterally is a _____ .                         purchase order                               scope of work description contract stipulation          level of effort proposal     request for proposal
                                                                                                   a communication tool                                                                 typically describe physical
    A technical requirement has which of the                                                       between the user and the written in non-technical       developed in cooperation     dimensions and performance
344 following characteristics:                        easy to understand                           design team               language                      with the user                requirements

    If a project manager communicates a
    verbal message to a subordinate, and the
    subordinate leaves without saying a word,                                                      the message was not        the subordinate discarded the information was not
345 the project manager should assume:        the message was understood                           understood                 the information           appropriate                     None of the above.
    Inspection of a complex project according
    to specifications is accomplished by                                                                                      quality conformance
346 _____.                                    inspection by attributes.                            cyclical inspection        inspection                   original inspection          None of the above.

    The behavioral responsibilities of a project
347 manager may also include dealing with:       The public                                        Regulatory personnel       The legal environment        Environmental issues         All of the above
    The difference between the BCWS and the                                                                                                                Actual cost of the work
348 BCWP is referred to as the:                  Schedule variance                                 Cost variance.             Estimate of completion       performed                    None of the above
    "Paraphrasing" is most closely associated
    with which part of the communication
349 process?                                     encoding                                          decoding                   barriers                     feedback                     None of the above.
                                                                                                   when a task starts and     how tasks are related to     who is assigned to do a
350 A Gantt chart is useful in determining:           the level of effort for a task               stops                      each other                   task                         All of the above.
    A contract originated bilaterally may be
351 developed by _____ .                              quotation request from suppliers             proposal request        bid invitation release          B and C                      All of the above.
    In a matrix organizational form, which                                                                                 Not being knowledgeable
    factor(s) make it difficult for a project                                                      Employees spend only a enough to evaluate
    manager to provide a valid input into the         Not working directly with the assigned       short amount of time    employees on technical
352 employee's performance review?                    functional employees                         assigned to the project judgment                        All of the above             A and B only

      Upon completion of 75% of the project, the
      original schedules and cost estimates that
      were submitted at the inception of the                                                                                  Estimates upon completion
353   project are referred to as the:                 Baseline costs                               Budgeted costs.            costs                     Scheduled costs                 None of the above
      Which of the following is not a definition to
      determine a product's ability to operate as
354   intended?                                       distance                                     performance                function                   condition                      All are definitions
      A work breakdown structure is most useful                                                    scheduling the start of                               determining potential
355   for:                                            identifying individual tasks for a project   tasks                      developing a cost estimate delays                         A and C
      Reaching an understanding of
      concessions is accomplished in the _____
356   stage of negotiations.                          protocol                                  probing                       scratch bargaining           closure                      agreement
                                                                                                ability the product has to    ability of a product to be
    The primary consideration of product              probability of product's performance with perform its intended          produced within existing     functionality the product will
357 management is to know the _____.                  specified parameters                      function                      parameters                   provide over its useful life All of the above
                                                                                                                              Project managers do not
                                                                                                                              care about tracking costs,
                                                      Projects by definition and nature are non-                              as only schedules are
    The reason that cost management is so             recurring events and are therefore         There are no tools for       important to all project
358 difficult in project management is that:          difficult to predict.                      identifying project tasks.   managers.                    A and B only                 B and C only
                           A                                               B                                 C                            D                                  E                          F               G   H   I
                                                                                                 strengthen the learning
                                                                                                 process by adding a         stay in view longer, thus
      Using visual aids during                                                                   visual dimension to the     bringing back listeners who
359   management/customer presentations will:        hold the interest of the audience           auditory dimension          may have strayed            All of the above.              A and B only
      Which of the following organizational
      forms would be likely to have an individual
      with the title of Vice President for Project
360   Management?                                    Classical / traditional                     Pure project                Matrix                         Project coordinator         None of the above
      A contract is legally binding and must
361   comprise all but one of the following:         legal capacity                              mutual assent               approved negotiations          consideration               legality
      History has shown that project managers
      can be trained in a combination of ways.                                                   Formal education and
      Which method is usually preferred by most                                                  special course (degreed     Professional activities,
362   companies?                                     Experiential learning, on-the-job           programs)                   seminars                       Individual readings         None of the above
      The purpose of configuration management                                                    control change              control change during the      generate engineering        inform the project manager of
363   is to:                                         insure drawings are updated                 throughout the project      production only                change proposals            changes
      Three types of written media used in                                                       individually-oriented,
      organizations are _____, _____, and                                                        legally-oriented,           guidelines, forms,             letters, guidelines,
364   ______.                                        manual, letters, guidelines                 organizationally oriented   procedures                     brochures                   letters, contracts, policies.
                                                                                                 The labor costs of the      The rent for the building in   The salary of senior
    Which of the following is considered a           The cost of the materials used to           workers who actually        which the widget was           management and the
365 direct cost for producing a widget?              produce a widget.                           produced the widget.        manufactured                   project sponsor             A and B only

    _____ best describes the goal of a project
    in its relationship with the customer, from                                                                              conformance to
366 initial contact through delivery.           fitness for use                                  customer satisfaction       requirements                   fitness for purpose         All of the above.

    A communicator can present information
367 using the following media except:                Visual                                      Audio                       Tactile                        Performal                   Both A and B

      Advantages of the functional (hierarchical)
      form of organization include _____ and                                                                                 High information
368   creation of technical competence.              Ease of horizontal coordination             Clearly defined authority   processing capability          Single voice to customers
369   Quality and _____ are directly related.        productivity                                cost overruns               scope control                  Pareto diagram              None of the above.
      Resource leveling will often affect the                                                                                More responsive to
370   project by making it:                          Shorter.                                    Longer                      customer needs.                A and C                     B and C.
      Selection criteria for project selection                                                                               contribution towards
371   include:                                       cost versus benefit                         risk                        organizational goals           rate of return              All of the above.
      The Statement of Work (SOW) is
372   developed during the _____ cycle.              Award                                       Solicitations               requirements                   contractual                 requisitions
      Which of the following depreciation
      methods provides for accelerated                                                                                                                      Double sum of the years
373   depreciation of an asset:                      Double declining balance.                   Straight line.              Exponential depreciation       digits                      Double increasing balance

    A plan has budgeted three weeks of effort
    for consultants, but the job was done in
374 only two weeks. Calculate the variance:                                              1.50%                         33%                         75%                             67% None of the above.
                                                                                                 the products delivered      the plans and
                                                     the PM has knowledge of the product,        comply with the plans       specifications produced by
    A warranty may not be a remedy for               inspected it without relying on the         and specifications of the   the seller match the
375 products delivered unfit when _____ .            seller's skill                              client                      completed product.         A and B                         None of the above.
                             A                                            B                                    C                              D                            E                               F                   G   H   I
      Graphical displays of accumulated cost
      and labor hours, plotted as a function of
376   time, are called:                              Variance reports                             S curves                       Trend analysis              Earned value reporting        Baseline control
      Quality control is normally performed by
377   the _____ .                                    QA personnel                                 project team                   operating personnel         project management            None of the above.
      Situations calling for a matrix organization
      include outside pressure for dual focus,
      _____ and pressure for high information                                                     Pressure for reduced           Pressure for shared         Pressure for formalized
378   processing capability.                         Pressure for clear accountability            duplication of effort          resources                   communication
      The net present value of $110 one year
379   from now at 10% is:                                                                 $100                            $120                         $121 $100 less taxes                $100 less taxes and interest
      The receiver filters messages based on all
380   but the following:                             Language                                     Distance                       Culture                     Knowledge                     Authority/Reputation
                                                                                                                                                             A greater likelihood that
    Going from Level 2 to Level 4 in the work                                                     Better control of the          Lower status reporting      something will fall through
381 breakdown structure will result in               Less estimating accuracy                     project                        costs                       the cracks                    None of the above
    On November 1, $1000 worth of work on
    task A was supposed to have been done
    (BCWS); however, the BCWP was $850.
382 Calculate the schedule variance:                                                     ($100)                           $100                     ($150)                           $150                                 85%
                                                                                                                            will be reflected in the in-
                                                     is minimized through continuous              is considered a long term service life of the project
383 The Quality Risk _____ .                         monitoring.                                  risk.                     result.                       B and C                          All of the above.
    The act of conducting or supervising the                                                                                Communications                Communications
384 exchange of information is:                      Consulting                                   Project Management        Management                    Enhancement                      None of the above

385 The core function of the project manager is      Systems design                               Client interfacing             Quality assurance           integration
    The future value of an annual income flow
386 of $1000 for 2 years at 10% is:                                                      $2,200                       $2,280                      $2,300                      $2,310       None of the above
    The initial cost of a product and the                                                         are incidental to each                                 provides perceived function       are integrally related with
    product's operation and maintenance costs        increases perceived value when               other because initial      decreases design costs as value and product social            each other because initial
387 _____ .                                          balanced.                                    costs are "sunk"           operation periods increase dysfunction                        costs are "sunk".
    All of the following may hinder a person's
    ability to transmit/receive a message
388 except:                                          Unfamiliarity with topic                     Withholding information        Assuming                    Noise                         Preoccupation
    Quality Improvement Programs are
    normally associated with which two of the
389 following?                                       Juran and Crosby                          Juran and Deming                  Crosby and Deming           Deming and the Japanese Crosby and the Japanese
                                                                                               attempts to formalize
                                                     considers risk propensity of the decision management's risk                 works well with decision    is considered highly
390 The Utility Theory _____ .                       maker.                                    considerations.                   tree analysis.              theoretical.                  All of the above.

    The document authorizing functional areas
391 to charge against the project is the:     Work authorization form                   Scope baseline                           Project charter             Management plan               Linear responsibility chart
    The purpose of a dummy activity in an     Identify a task that could be replaced by Take the slack time into                 Show a task that is not                                   Show a dependency
392 activity-on-arrow diagram is to:          another.                                  account.                                 necessarily needed.         Denote a milestone.           relationship.

    When planning, organizing, coordinating,                                                                                     Communicating orally and
    and controlling a project an important                                                                                       in writing with all levels of Involving senior
393 human resources skill or ability would be        Building multi-disciplinary teams            Managing conflict              personnel                     management                  All are important
                                                                                                                                 person with authority is
394 Which is not a negotiation tactic?               Imposing deadlines                           surprises                      absent                        reasoning together          all are negotiations tactics
                          A                                           B                                    C                            D                               E                              F                G   H   I

    Which of the following is referred to as                                                                              cost budgeted for       expended funds over which
395 sunk cost:                                    management reserve                        contingency fund              construction under waterthere is no further control forecasted budget over-runs
                                                                                                                                                                              Postpone the modification
                                                                                                                                                                              until a separate enhancement
    A project manager believes that modifying                                                                                                                                 project is funded after this
    the scope of the project may provide                                                                                                                                      project is completed
    added value for the customer. The project                                                                         Call a meeting of the       Change the project's        according to the original
396 manager should:                           Change the scope baseline                     Prepare a variance report configuration control board objectives                  baseline

    As a project is carried out and slack time is
    consumed on individual tasks, the slack
397 left over for the remaining tasks is:         Insignificant.                            Reduced.                      Unchanged.                      Increased.                    Doubled.
    Group brainstorming encourages all of the
398 following except:                             Team building                             Uninhibited verbalization Decision making                     Analysis of alternatives      Convergent thinking
    Non-conformance penalties are a form of                                                                                                               quality assurance
399 _____.                                        quality incentive                         risk sharing                  contract negotiations           programs                      None of the above.

                                                                                            the severity of the           how likely the event is to      (Cost + Benefit + Business
400 Risk Event Status is defined as _____ .       Risk Probability x Amount At Stake.       consequences.                 occur with risk.                Risk) / Insurable Risk.    B and C
    There are hard causes of conflict (e.g.
    conflicting schedules) and soft causes.
    Soft causes are as important as hard
    causes. Soft causes include diversity of
    disciplinary expertise, _____, and the
    project manager's power of reward and
401 punishment.                                   Performance tradeoffs                     Ambiguity of roles            Administrative procedures Determining earned value
                                                                                                                          the number of periods
                                                                                                                          required to bring project
                                                                                                                          cost back to the original
    Which of the following is referred to as     the number of periods required to          the rate of return on the     budget, based on current
402 payback period:                              recover the initial investment             investment                    performance               loan payment schedule               None of the above
    Which one of the following is not an
403 acquisition method?                          advertising                                invitation                    negotiation                     purchase                      all are acquisition methods
    At least _____of the cost of quality are the
404 direct responsibility of management.                                             25%                            85%                           50%                            100%                             33%
                                                 Speed up a project through parallel        Swap one task for             Reduce the number of
405 Fast tracking means to:                      tasks.                                     another.                      tasks if possible.              B and C.                      None of the above.
    Formal written correspondence is                                                        Client requests additional
    mandated in which of the following           Product undergoes casual in-house          work not covered under        Project manager calls a
406 situations:                                  testing                                    contract                      meeting                         B and C only                  None of the above
                                                                                            useful in determining         used with questionnaires        continued as an iterative
                                                   used to derive a consensus arriving at a probability relating to       based on established            process until a solution is
407 The Delphi Method is _____ .                   convergent solution                      future events.                scenarios.                      reached.                      All of the above.
                                                                                            Conflictive situations are    Conflictive situations are in
    The positive value of conflict is                                                       in their early stages and     their late stages and
    underestimated. Properly managed,                                                       emotional involvement is                           Conflict may cause a loss
                                                                                                                          emotional involvement is
408 conflict is a valuable tool, particularly when A diversion is needed                    low                           high                 of status or position power
                                                                                                                                               settle the invoice with 2
                                                                                            deduct 2% of the invoice incurs a penalty on 10%   equal payments; one within
    Under the terms of 2/10 net 30, the buyer     deduct 10% of the invoice amount for      for payment within 10    for payments more than 30 10 days and the other
409 may:                                          payment within 30 days                    days                     days late                 within 30 days              None of the above
                         A                                            B                                  C                            D                            E                              F               G   H   I
                                                                                           Mixing tasks,
                                                                                           specifications, special
    Which of the following can result in        Using imprecise language (i.e. nearly,     instructions and           No pattern, structure or      Wide variation in the size
410 misinterpretation of the statement of work? approximately)                             approvals                  chronological order           of tasks or details of work    All of the above
                                                                                           risk identified in         (Standard Project             cost of investment loss +      inherent risk at conception
                                                  function of planned time/real time       successful project         Deviation + Expected          least cost to restore status   altered by standard project
411 Amount at Stake is the _____ .                project costs.                           completions.               Costs)/6                      quo.                           deviations.
    In communications management, to
    assimilate through the mind or senses (as
412 in new ideas) is the process of               Understanding                            Communicating              Receiving                     Decoding                       Comprehending
    In general, the best long-lasting approach
    to settling project conflict is the _____
413 approach .                                    Problem solving                          Compromise                 Withdrawal                    Smoothing                      Forcing
    In which of the following cost estimating                                              parametric cost
414 techniques are statistics models used:        nonparametric cost estimating            estimating                 life cycle cost estimating    bottom-up estimating           All of the above.
    The _____ specification delineates specific
    end use capabilities which can be tested in
415 the acceptance procedure.                     performance                              functional                 technical                     base line                      operational
                                                                                                                      Can be at a different level
                                                                                                                      of detail (i.e. WBS level)    Identifies the contractor's
    The contractual statement of work             Must be the same as the proposal         Does not identify          than the proposal             organizational structure for
416 (CSOW)                                        statement of work                        reporting requirements     statement of work             the project                  All of the above
                                                                                                                      technical quality
                                                                                                                      administration, the           quality evaluation methods,
                                                  management's quality philosophy,         quality evaluation         technical quality             quality progress reviews
    The key ingredient to a successful quality    operational quality assurance and        methods and functional     specifications, and the       and the technical quality
417 management program are _____.                 operational quality control.             quality integrators.       quality process review.       specifications.             All of the above.
                                                                                                                                                    Develop the project road
418 The key purpose of project control is to:     Plan ahead for uncertainties.            Generate status reports.   Keep the project on track.    map.                        All of the above.
    CIP embodies which of the following                                                    customer focus and
419 principals?                                   constancy of purpose                     involvement                total involvement             teamwork                       All of the above.
    Excessive flexibility in specifying
    requirements will _____ the likelihood of
420 time overruns.                                Reduce.                                  Eliminate.                 Double                        Increase                       Not affect
    Listening involves more than hearing                                                   Finishes the speaker's
421 sounds. The good listener                     Repeats some of the things said          sentences                  Writes everything down        Nods his head frequently
    Project life cycles provide a better means
    of measurement of progress and control.
    The four phases of a project are                                                                                  Development,
    conceptual development, _____, _____,         Preliminary planning, detail planning,   Implementation,            implementation,               Execution, reporting,          Implementation, termination,
422 and _____.                                    closeout                                 reporting, termination     termination                   finishing                      post-audit review
    Response Planning is the responsibility of
423 the functional areas and considers            mitigation.                              deflection.                contingency planning.         unforeseen occurrences.        All of the above.
    The definitive terms of a contract are
    written during which of the following
424 contract phases?                              Contract Phase                           Post-Award Phase           Award Phase                   Pre-Award Phase                Requirement Phase

    The sending or conveying of information
425 from one place to another is the process of Networking                                 Transmitting               Interacting                   Promoting                      Interfacing
    Which of the following types of cost are
426 relevant to making financial decisions:     sunk cost                                  opportunity cost           material cost                 A and C only                   B and C only
                           A                                             B                                   C                              D                              E                                F               G   H   I
                                                                                                Realize that only the "tip
                                                                                                of the iceberg" may be        Understand that a project
                                                     Concentrate mainly on the end product      showing. As a project         definition/plan is a dynamic
    In preparing a good project definition,          rather than costs or benefits. These       manager, you must get         rather than static tool, and Try to convert objectives
427 experienced project managers will:               come later.                                beneath it.                   thus subject to change.      into quantifiable terms.       All of the above
    In which of the following is the cost of risk                                               Fixed Price Plus                                           Cost Plus Percentage of
428 hidden by the contractor?                        Firm Fixed Price Contract                  Incentive                     Cost Plus Fixed Price        Cost                           A and B
    Management of a certain building was
    receiving complaints about slow elevator
    service. The solution adopted was to add
    mirrors in the lobbies to reduce boredom
    while passengers waited. This is an                                                         Potential problem
429 example of _____ .                               Kepner-Tregoe method                       analysis                  Decision analysis                  Creative problem solving     None of the above
                                                                                                include chances of loss
                                                                                                and no chances for profit                                    must incur business liability
      Pure Risk differs from Business Risks          include chances of both profit or loss     associated with the       must incur personal loss           associated with loss of
430   because Pure Risk's _____ .                    associated with the business.              business.                 with business liability.           pure profit.                  B and C
      The actual configuration of a PERT/CPM
      network _____ the amount of resources                                                                                                                                            Is the only means of
431   that can be devoted to the project.            Increases.                                 Is not affected by            Does not require               Is heavily dependent upon determining
      The following types of costs are relevant to
432   making a financial decision except:            opportunity costs                          direct costs                  sunk cost                      unavoidable costs            None of the above
      The standard types of communication
433   include all but                                Written                                    Verbal                        Telepathic                     Nonverbal                    None of the above

    _____ of the extra costs of the project can
434 often be attributed to a lack of quality.                                             12%                           15%                            20%                          25% less than 10%
    A budget estimate should give the                                                           -25 to +75 percent of         -30 to +75 percent of          -10 to +25 percent of actual
435 manager cost data accurate to within:            -5 to +10 percent of actual cost           actual cost                   actual cost                    cost                         None of the above
    All of the following are categories of a
436 milestone in a schedule except:                  End date.                                  Contract dates.               Key events scheduled.          Imposed dates.               Task duration.
    How much time does the typical project
    manager spend communicating (formal
437 and informal)?                                   40% - 60%                                  30% - 70%                     60% - 80%                      75% - 90%                    25% - 55 %
    In which type of organization is team
438 building likely to be most difficult?            Functional                                 Projectized                 Matrixed                         Project expediter            Project coordinator
                                                                                                The plan was "too loose,"                                    Too much communication
    Problems can occur in properly defining a        Project goals may not be agreeable to      thus allowing priorities to Low turnover of project          between the client and       The project objectives were
439 project because:                                 all parties                                change                      personnel                        project personnel            quantified
    The cost of a quality program should be
440 budgeted at _____ of the total project.          10-12%                                     2-3 %                         6-8%                           3-5%                         more than 15 %
    The review for the specification
    completeness is performed during which of
441 the following cycles.                            Award cycles                               requirements cycle            requisition cycle              solicitation cycle           contractual cycle

                                                                                                                                                             Critical Path when            highest risk path that
                                                     the accumulated "expected' durations       Critical Path adjusted by     highest risk path that         calculated with "most likely" contributes the most risk
442 The schedule risk is the _____ .                 which maintain project completion.         "high-risk" activity float.   maintains quality.             duration.                     toward the project completion.
    Screening of risk events for potential risk
443 is known as _____ .                              problem structuring.                       risk identification           risk quantification            risk modeling                risk mitigation
                           A                                            B                                   C                        D                            E                              F                  G   H   I
                                                                                                                                                     budget cost of work
                                                                                            budget cost of work         budget cost of work          scheduled divided by         actual cost of work scheduled
    The Cost Performance Index is computed budget cost of work performed divided            performed minus actual      performed minus budget       budget cost of work          divided by budget cost of work
444 as:                                    by actual cost of work performed                 cost of work performed      cost of work scheduled       performed                    performed
                                                                                            Clearly distinguishes one
                                                                                            work package from all       Limits the work to be
      Typical characteristics of a work package      Representation of units of work at a   others assigned to a        performed to relatively
445   include:                                       level where work is performed          single functional group     short periods of time        All of the above             A and B only
      Which of the following is not a cost of non-
446   conformance?                                   maintenance and calibration            warranty repairs            scrap                        rework                       All of the above.
      Which of the following is not a method of
447   government procurement.                        Assistance                             sealed bidding              competitive proposals        acquisition                  small purchases
      Which of the following would most likely
      not be an essential objective of a project                                             Get team members to        Identify project problem     Obtain individual and group
448   team kick-off meeting                          Create a project technology master plan know one another           areas                        commitments                 Identify the project coordinator
      You are in a meeting with someone who
      just ate a slice of garlic bread. Your are
      distracted by his pungent breath. Which of
      the following communication barriers                                                                                                           Varying Alertness of
449   describe these distractions?                   Sign Detection                         Sensory Limitations         Selective Perception         Perception                   None of the above

    Arbitration is a _____ approach to conflict
450 management in resolving conflict disputes. lose-lose                                    win-win                     win-lose                     lose-win                     closed door
    As project manager, you wish to impose a
    standard method by which subordinates
    calculate project costs. Which level of
    communication should be required for this                                                                                                                                     All of the above should be
451 effort?                                     Face-to-face                                Telephone                   Written                      Non-verbal                   required.
    In general, groups will ____ the average
    individual problem solver on problems with
452 multiple stages.                            Perform better than                         Perform worse than          Take less time than          Do about as well as
                                                                                                                                                     Project manager, project
    The scope baseline/project charter is                                                   Project manager and         Project manager, project     office, functional team and Project manager, project
453 prepared by the:                                 Project manager                        project office              office and functional team   project sponsor             sponsor and customer/user

454 Warranty cost is an example of an _____ . internal failure cost                         appraisal cost              external failure cost        customer satisfaction cost   All of the above.
    Which of the following does not contribute
455 to increased Schedule Risk?                labor shortage                               contractor claims           lack of access               sponsor scope changes        all may increase schedule risk
    Which of the following is considered a
456 method of accelerated depreciation:        sum-of-the-years digit                       straight-line               double-declining-balance     A and C                      All of the above.

    Cost management includes processes that
    are required to maintain financial control of
457 projects. These processes may include:        economic evaluation                       cost estimating             cost forecasting             B and C                    All of the above.
                                                                                                                        Accelerating performance     Accelerate performance by
458 In crashing a task, you would focus on:          As many tasks as possible.             Non critical tasks.         of tasks on critical path.   minimizing cost.           A and D.
    Inspection processes are considered                                                     an effective corrective     a necessary control          insults to production line
459 _____.                                           an investment in the future            process                     process                      employees                  None of the above.
                                                                                            an indicator of project
    Standard deviation of project completion is a relationship of the uncertainty of        end date target             a function of critical path,
460 _____ .                                     critical path activities.                   confidence                  leveling and project costs. A and B                       All of the above.
                          A                                           B                                  C                         D                              E                            F             G   H   I
    The project team form of organization
    confers both advantages and                                                                                                                Loss of developed
    disadvantages. Disadvantages of the           Conflict in authority between project    Dual allegiance on part of Complex prioritization ofprocedures on project
461 project form include:                         manager and functional managers          team members               resources                dissolution                      All of the above
    Which of the following contract types has                                                                                                  Cost plus incentive fee
462 the highest risk to the contractor:           Firm fixed price (FFP)                   Time and material (T&M) Cost plus fixed fee (CPFF) (CPIF)                            A and B only
                                                                                                                    Develop a structured
    Work authorization forms are needed in        Authorize line organizations to charge                            methodology for release of
463 order to:                                     against the project                      Establish an audit trail funds                      All of the above                 A and C only
    Your client, with which you have good
    relations, wants you to provide him with
    office supplies. This task is not supported
    under your contract. You respond to your
    client's informal request using which
464 medium?                                       Speech                                   Written                    Oral                        A and C                       Form letter

    A project manager wants to transmit a
    complex message to several subordinates.
    What is the best medium by which the
465 manager can get his message across?       Oral                                         Written                    Nonverbal                   A and B only                  A, B, and C.
    A technique that can be used to measure
    the total income of a project compared to
    the total moneys expended at any period                                                                           discounted cash flow
466 of time is:                               return on investment (ROI)                   net present value (NPV)    (DCF)                       B and C                       All of the above.

                                                                                           risks and opportunities   contingency requirements
    Range estimating in determining cost risk                                              ranked in order of bottom for expected level of        probability of cost overrun
467 probabilities requires _____ .                an amount of financial exposure.         line importance           confidence                   occurrences                   All of the above.

    Satisfaction of the functional requirements
468 of a product is called _____ .              usability                                  reliability                maintainability             producibility                 All of the above.
    The project charter is a document
    designed to tell _____ exactly what the                                                                                                                                     Anyone associated with the
469 project entails.                            The project manager                        The project office         The project team        The project sponsor               project
    Which of the following control types has                                                                                                  Cost plus incentive fee
470 the highest risk to the owner:              Firm fixed price (FFP)                     Time and material (T&M) Cost plus fixed fee (CPFF) (CPIF)                            A and B only
                                                                                           Theory Y managers view Theory X managers tend to
    Which of the following statements is in                                                subordinates as being      be autocratic whereas
    agreement with McGregor's concepts            Theory X managers view subordinates      imaginative, creative, and Theory Y managers are
    concerning Theory X and Theory Y              as being lazy, irresponsible, and        willing to accept          more likely to delegate
471 managers?                                     resistant to change                      responsibility             responsibility          A and B.                          All of the above
    Ensuring that all work is both authorized
    and funded by contractual documentation
472 is the responsibility of:                     The project manager                      The functional manager     The project sponsor         The client                    All of the above

    Forecasting human resource requirements
    necessitates making predictions about
    both the supply and demand of human
    resources. Which of the following is not a
    method used to forecast the demand for
473 human resources?                           Delphi Method                               Regression Analysis        PERT Charts                 Staffing Tables               Time Series Analysis
                         A                                              B                                  C                            D                           E                              F                G   H   I
    Free float is the amount of time that an
    activity may be delayed with out affecting                                                 Late start of the
474 the _____.                                     Early start of the succeeding activities.   succeeding activities.     Project finish.          Cost of the project.         None of the above.
                                                                                                                                                   should be ignored, since
    Risks that cannot be identified or             should be deflected to the contracting      should be handled via    should be ignored, since   they are not covered in the
475 evaluated _____ .                              officer.                                    contingency allowances. they cannot be identified. Risk Assessment.              C and D
                                                                                                                                                   sampling, design
                                                                                               specifications, QA                                  considerations,
                                                   prevention, appraisal, internal failures,   programs, QC programs, Staffing, Training, reviews, manufacturing
    The five major cost categories of quality      external failures, and equipment            parts rejected and parts equipment and rejected     considerations, training and
476 are _____ .                                    (measurement and test).                     returned                 goods                      rework.                      None of the above

477 The process of interpreting a message is: Decoding                                         Receiving                  Encoding                    Feedback                      A and C
    Which of the following is a formal invitation
    that requests a formal response that
    describes the method of work and                                                           Request for proposal
478 associated compensation.                      Request for quotation (RFQ)                  (RFP)                      Request for bids (RFB)      Invitation for bids (IFB)     Letter of intent (LOI)
                                                                                                                          A grouping of projects,
                                                                                                                          similar in nature, which
                                                                                                                          support a product or
                                                   A grouping of related activities which      The first major            product line and have no
479 A program can best be described as:            last two years or more                      subdivision of a project   definable end point         A product line                Another name for a project
480 Cost of quality includes:                      Appraisal cost                              detection cost             prevention cost             maintenance cost              A, B, and C only

    Flextime and compressed workweeks are                                                                                                             Fatigue is a disadvantage
    two popular alternative work schedules                                                 Both flextime and              Both flextime and           of compressed workweek
    used by employers to improve the quality                                               compressed workweek            compressed workweek         schedules because
    of work life of their employers. Which of      Flextime schedules alter the employee's schedules make                 schedules can complicate    employees must work           Under flextime schedules, the
    the following statements concerning these      working hours but not the number of     scheduling more complex        compliance with overtime    longer than the traditional   working hours are established
481 alternative work schedules is not true?        hours worked each day                   for the employer               regulations                 eight hour work day           by the employer
    The formalization of management's
482 attitude toward risk is called _____ .         Decision Theory.                            Utility Theory.            Decision Tree Analysis.     Sensitivity Analysis.         Probability Analysis.
    The range of time allowed for an activity to                                               Float time (LS - ES, or LF Critical time (when ES =
483 be completed in is the _____.                  Planned time (Duration).                    - EF).                     LS, or EF = LF).            Scheduled time (LF - ES).     Event.

                                                                                                                                                       the supplier is held liable
    When items to be purchased for a project                                                   the supplier is held liable the supplier is held liable for that the item meets the
    are specified by performance                                                               for the operation of the    for the maintenance of the design, dimensions, and
484 characteristics:                           paperwork is greatly reduced                    item                        item                        tolerance specifications.   B and D only
    You have assembled your thoughts into a
    message. As you pass this information to
    a second party, you are giving this person
485 your:                                      Input                                           Output                     Data                        Feedback                      A and C

                                                                                                                          Establishing functions
                                                                                               Developing schedule        under the project manager   Disaster planning and
486 Deflection involves the transfer of risk by:   Contracting out to another party            alternative.               to handle risk events.      responses.                    None of the above.
                                                                                                                          Can help provide new and
    Filling vacant positions by recruiting within Is exempt from equal employment              Is less expensive than     innovative ideas to the     Is more time consuming
487 the organization                              opportunity laws                             recruiting externally      organization                than recruiting externally    A and B
                           A                                            B                                 C                              D                             E                             F                  G   H   I

    The accounting head asks an assistant to
    cut the payroll checks today. The head
    later arrives to sign the checks, only to find
    that the assistant shredded (cut) the blank
    check forms. Which phrase best describes                                                  Faulty perception of
488 this lack of communication.                    Bypass instruction                         reality                      Bad attitude of listener       Lazy listening            Emotionalism
                                                                                                                                                          the measurement system is
    Which of the following are among Phil         the performance of standard is zero         do everything right the      constantly improve each        the cost of
489 Crosby's "absolutes of quality'.              defects                                     first time, each time        product and each service       nonconformance            A and D only
    Which of the following impacts the critical                                               Reduce the free float of     Executing a backward
490 path?                                         Changing the task duration.                 an activity.                 pass                           A or B                     None of the above.
    A(n) _____ is defined as a specified
    accomplishment in a particular instant in
    time which does not consume time or                                                                                                                                              Event constrained within
491 resources.                                    Activity                                    Event.                       Correlation                    Constant                   planned effort.

    According to labor law, which of the                                                                                 Forbidding unions from
    following management actions are            Forbidding employees from distributing        Implementing previously    soliciting workers during        Circulating anti-union
492 prohibited during a union organizing drive? union literature in working areas             scheduled pay raises       working hours                    petitions                  All of the above
    All of the following statements define the                                                Controls irrelevant        Resolves strong
493 role of a meeting chairperson except:       Initiates and concludes discussion            discussion                 disagreements                    Produces meeting agenda Consolidates agreements.
                                                                                                                         reflect measurements on a
                                                                                              quality data for which the continuous scale of a            indicate management's
                                                                                              products or services is    characteristic of the            understanding of the
494 Attributes quality data are:                  quantitative or qualitative data            designed and built.        product or service               concept of variability     A and B only
    Lessons learned are most often based                                                                                 Predict trends, highlight
    upon project historical records. Lessons                                                  See how others have        problems and identify
495 learned can be used to:                       See what mistakes others have made          solved problems            alternatives                     All of the above           A and B only
    Risk mitigation includes all but which of     Developing system (policies,                Obtaining insurance        performing contingent            developing planning
496 the following:                                procedures, responsibilities)               against loss               planning                         alternatives               identification of project risks.
                                                                                                                                                          Rephrase unclear ideas
    All the techniques described below can be                                        Summarize discussion                  Encourage pursuit of           presented by group
497 used to keep a meeting focused except:    Recall agenda items/purpose of meeting periodically                          interesting new ideas          members                    All are acceptable techniques
    Approval to proceed is normally made at
    the end of the _____ phase of a typical
498 project.                                  conceptual                             development                           implementation                 execution                  close-out
                                                                                     requires a supervisor and
                                              is a method used to evaluate personnel a subordinate to jointly              should be the responsibility should always involve the
                                              by objectively comparing them to       establish performance                 of the organization's        establishment of objectives
499 Management by Objectives (MBO)            common performance standards           objectives                            personnel department         that are quantifiable       B and D

                                                                                              is the probability of each   is the cumulative effect of
                                                                                              risk event minus the sum     uncertain occurrences
                                                  should not be calculated for small          of the consequences of       which will adversely affect    cannot be quantified for
500 Project Risk _____ .                          projects.                                   potential risk events.       project objectives.            first time projects.       B or D
                                                                                              Smoothes out resource        Smooths out resource           Attempts to reduce
                                                  Allocates resources to activities to find   requirements by              requirements by                resource requirements
                                                  shortest schedule within fixed resource     rescheduling activities      substituting activities with   within a constraint on
501 Resource leveling _____.                      limits.                                     within their float time.     unassigned resources.          project duration           B or D
                          A                                            B                               C                           D                        E                                    F               G   H   I
                                                                                                                     reflect measurements on a
                                                                                          quality data for which the continuous scale of a     Indicate management's
                                                                                          product or service is      characteristic of the     understanding of the
502 Variables quality data are:                quantitative or qualitative data           designed and built         produce or service.       concept of variability             B and C only
    Five people are involved on a project that
    requires significant communication
    between all project participants. How many
    lines of communication exist on this
503 project?                                   5                                          6                           8                              10                          9
                                                                                          a coordinated               a group of activities          an undertaking with a
                                                  an integrated approach to managing      undertaking of              directed by a project          defined starting point and
504 A project may be defined as _____             projects                                interrelated activities.    manger over a life cycle       defined objectives          All of the above.
    Quality control charts show a                                                                                     control limits based on        control limits based on six
    characteristic of the product or service                                                                          three standard deviations      standard deviations in each
505 against:                                      the specification limits                customer requirements       in each direction              direction                   A and D only
    The performance review interview is a vital
    component of any personnel evaluation
    system. Which of the following is not a                                               Discusses the               Discusses the employee's                                    Focuses on a limited number
    characteristic of an effective personnel      Performed by a supervisor who has       employee's future           undesirable personality    Completed during a single,       of topics so that each topic
506 evaluation interview?                         adequately prepared for the interview   performance goals           traits                     uninterrupted block of time      can be discussed in detail
                                                                                                                      Releasing resources
    Which may be employed to shorten a                                                                                earlier from tasks which
    schedule without changing the scope of                                                                            were scheduled with a late
507 the task?                                     Fast tracking.                          Crashing                    start.                     Alter to task priorities.        A or B
    "Fast-tracked" projects awarded and
    begun before all planning and risk                                                    be in a higher risk         not be compatible with
    assessment information is complete and        be completed in reduced overall time    category than other         project risk and
508 available may _____ .                         than other projects.                    projects.                   assessment                     A and B                      All of the above.
                                                                                          is expensive, ineffective
                                                  the best proven method to ensure        approach to quality                                        can still leave some
509 100 % inspection of output is:                quality                                 management                  can never be, justified        defects undetected           B and D only
    A summary WBS is usually developed in
510 the                                           Conceptual phase                        implementation phase        planning phase               close-out phase                All of the above phases
    Management by objectives assumes that         is receptive to an unstructured         does not require close      possesses a self-fulfillment
511 the team                                      environment.                            supervision                 philosophy                   all of the above               A and C
    Achieving effective upward
    communications in an organization
    requires that the sender consider which of
512 the following:                                entropy                                 position                    the medium                     A and B.                     All of the above.
    Configuration (baseline) control monitors
513 performance against the                       scope baseline                          original schedule           original budget                All of the above.            None of the above.
    Japanese resource management models                                                   non-specialized career      frequent changes on team
514 exhibit.                                      a cooperative spirit of goal settings   paths                       assignments                    A and B.                     All of the above.
                                                                                                                      is an activity of appraising
                                                                                          is an activity devoted to   the cost and technical
                                                  is the concept of including all costs   optimizing                  performance of a               is a process of predicting
515 Life Cycle Costing:                           within the total life of a project.     cost/performance            completed project.             the life of a project.       None of the above.
                                                                                          risk identification must be
                                                  the degree of greatest uncertainty      directly aligned with the it is merely advanced
    Risk management requires an                   occurs in the Conceptual Phase of the   Work Breakdown              preparation for possible       it does not imply complete
516 understanding that _____ .                    Life Cycle.                             Structure.                  adverse future events.         control of events            All of the above.
                          A                                              B                               C                             D                           E                            F               G   H   I

    The centerline of a standard "Shewhart'                                                 the nominal dimension       the nominal dimension        the true process average or the process sample average
517 control chart represents:                     the process target                        specified by the customer   specified by the designer    mean                        or mean
                                                                                            determining which tasks
                                                  subtracting the end date of task one      have the least amount of    totaling the time for all    determining the shortest    Determining which tasks have
518 The critical path is calculated by            from the start date of task two.          total slack.                activities.                  path through the network.   the most slack

                                                  defer the decision on type of approach    be interpreted as passive tend to emphasize the task be frequently utilized by a
519 Delegation may                                to be used.                               and uncaring              over the people involved. project manager.                 All of the above.

    Final risk quantification considers total risk translates the impacts into economic      concentrates on schedule   may not consider safety
520 impacts and _____ .                            terms for analysis.                       impacts                    and environmental impacts    A and B                     A and C
                                                                                             incentive fees paid to     funds used to offset poor    accounts to allocate and
                                                  allowances to account for price changes managers for good             cost or schedule             maintain funds for
521 Managerial Reserves are:                      that can occur over the life of a project. performance.               estimates.                   contingency programs        All of the above.

                                                  Become more efficient and effective in                                                             Provide guidance in
    Project management provides                   accomplishing goals that cannot be        Manage high risk            Provide clients with         accomplishing repetitive
522 organizations with a methodology to:          handled well by the traditional structure repetitive work             multiple points of contact   activities                  All of the above

                                                                                            the responsibility of the the responsibility of the      the responsibility of
523 Random cause or system variation is:          generally present in every process        inspection of the process workers of the process         management                  A and D only
    The most frequently used construct in
524 Precedent Diagramming Method is:              Start to Start.                           Finish to Finish.           Start to Finish.             Finish to Start.            Dummy activity.
    The person sending a message is NOT                                                                                 receiver's evaluative and    receiver's attitude and
525 influenced by which of the following          sender's credibility                      receiver's assumptions      tendency                     needs                       sender's knowledge
    A common mistake in communications is                                                   underestimate the           underestimate the            overestimate the
526 to _____ of the receiver.                     overestimate the knowledge                knowledge                   intelligence                 intelligence                None of the above.
                                                                                                                                                     allowing employees to
    A key to successful Management by             insuring that employees have clearly      involving employees in      permitting employees to      perform their own
527 Objectives (MBO) is                           defined objectives                        decision meetings           set their own objectives     evaluations                 A or C.

                                                                                            costs invested in           expended costs over which expended costs over which
528 Sunk costs are:                               future costs held in reserve.             commodities.                we have no control.       we have no more control   tax credits
    The degree to which a company accepts
    and utilizes project management is often
    dependent upon the _____ and _____ of                                                   Type of industry,                                        Quality requirements,
529 the project.                                  Competition, dollar value                 manpower requirements       Size, nature                 manpower requirement        Type of industry, risk

    The specification for a particular part is 10"
    + or - 0.015". The standard associated
    process produces parts with a means of
    10" and standard deviation of 0.002'. The
530 process capability index is:                   0.002                                    1.0                        2.5                           7.5                         None of the above
                                                                                                                       The early finish date is
    Which of the following is indicative of       The late start date is earlier than the   The critical path supports equal to the late finish      When leads are employed
531 negative float?                               early start date.                         the imposed end date.      date.                         in the schedule.        The project is sinking.
    Line of balance charts are used most
532 frequently in:                                Engineering                               Marketing                   Manufacturing                Accounting                   Contracts and procurement
    Project tradeoffs are usually made by                                                                               Risk, quality, and           Cost, quality, and technical
533 comparing _____ and constraints.              Time, cost, and quality                   Time, risk, and quality     manpower availability        performance                  Cost, quality, and risk
                            A                                             B                                C                            D                              E                               F                 G   H   I
      Standard "Shewhart" control charts
      assume that the distribution of sample
534   means is:                                      uniform                                  normal                      discrete                      symmetrical                    B and D only
      The type of power most infrequently used
535   by the PM is                                   formal authority                         reward power                referent power                expert power                   penalty
      Which of the following is NOT a
536   characteristic of message filtering?           semantics                                media                       ethics                        organizational status          reputation
      Feasibility studies evaluate alternatives in
537   terms of                                       Cost-effectiveness                       Ease of performance      Risk                             Safety                         All or part of A through D
                                                                                              the rate of return on an
                                                                                              investment when we take
                                               the value to us today of future cash           account of cash inflows the current estimates of          the dollars worth of work
538 Present value measures                     flows.                                         and outflows             our project budget               accomplished as of today       All of the above.
    The Project Manager has the responsibility
    of knowing what kind of message to send
    because his _____ may avoid
539 communications barriers.                   business interfaces                            output                      technical experience          priorities                     training methods
    The ability to reduce risk is _____ to how
    far you have progressed through the                                                                                                                 the responsibility of the risk is directly proportional to the
540 project life cycle.                        inversely proportional                         directly proportional       not related                   executive                      amount at stake.

    The risk of accepting a lot of poor quality,
541 in acceptance sampling, is referred to as:       buyer's risk                             consumer's risk             producer's risk               type I error                   B and D only
    Which influence reflects an informal
542 organization?                                    formal authority                         reward power                referent power                expert power                   penalty

    A life cycle project manager tends to have                                                stronger administrative      stronger technical skills    stronger human resource
543 the following characteristics:             balanced training                              skills than technical skills than administrative skills   skills                         None of the above.
    In acceptance sampling, if the sample size
    is kept the same but the acceptance
    number is increased, which of the                                                         vendor's risk will          producer's risk will          consumer's risk will
544 following will be true:                    buyer's risk will decrease                     decrease                    decrease                      increase                       C and D only
545 Risks include the following types:         Business risk                                  pure risk                   Insurable risk                A and B                        All of the above.
                                                                                              being an effective
546 Traits of a participative manager include:       being accessible                         delegator                  holding social gatherings      All of the above.              A and C
                                                                                                                         Acceptance sampling
                                                                                                                         plans are never effective at   Acceptance sampling plans
                                                                                                                         rejecting nonconforming        do not directly control the
                                                     Acceptance sampling plans are             Acceptance sampling       units as 100 percent           quality of a series of lots;   Acceptance sampling plans
                                                     beneficial when the cost of inspection is plans are necessary       inspection, even when the      they instead specify the       are not very effective for
    All of the following statements about            high and the resulting loss of passing    when destructive          inspection process is very     risk of accepting lots of      inspecting small lots of
547 acceptance sampling are true except:             nonconforming units is not great.         inspections are required. tedious.                       given quality.                 custom-made products.

                                                                                                                                                                                       All of the above are possible,
    Interfacing with the customer after project                                                                                                                                        based upon the size and
548 go-ahead is the responsibility of:               Project sponsor                          Project team               Project manager                Functional manager             complexity of the project
                                                                                                                         calculating the individual
                                                     using the WBS to do bottom up            defining the perimeters of estimates of work            using a statistical model to
549 Parametric cost estimating involves              estimates                                the life-cycle             packages                     estimate costs               A and C
                                                                                                                                                      who is going to be held
550 Risk exposure refers to _____ .                  the amount at stake.                     what might happen.          the likelihood of something accountable                  All of the above.
                          A                                          B                                  C                              D                              E                           F                  G   H   I
                                                                                                                         is used when resolution is
    The compromise conflict resolution           is necessary when both participants       results in both sides         more important than
551 technique                                    must win.                                 losing                        relationships               B and C                       All of the above.
                                                                                                                                                     the project manager will
                                                                                           future group                                              most likely have to utilize a
    When a majority of team members must         some team members may become              effectiveness may                                         conflict resolution
552 agree before a decision is reached _____.    alienated                                 become damaged.               the PM may lose credibility technique                     All of the above.
    You are managing an internal project                                                                                 See the sponsor after you
    where a vice president from the user group                                                                           have evaluated                                            Inform your senior
    is acting as the sponsor. You have just                                                                              alternatives,                                             management of the problem
    been informed by your team that the                                                                                  recommendations, and                                      and tell them that you will get
    critical path has slipped by three weeks.    Immediately inform the sponsor and ask Do nothing until the             performed an impact         Look for someone to blame back to them after you
553 You should:                                  for advice                             slippage occurs                  analysis                    before you see the sponsor assessed the situation

    A quality control manager decides to
    increase his daily sample size from three                                                                                                            not determinable from
554 to six. The size of the control band will:   increase                                  decrease                      remain unchanged                given data                None of the above.
                                                                                           consensus on project          involvement in developing
555 Obtaining team commitment depends on:        clear and interesting job assignments     goals                         task objectives                 All of the above.         B and C
                                                                                           reducing uncertainty on       identifying all possible risk   monitoring status and
556 Risk mitigation is the process of _____ .    transferring risk to another party.       the project                   events                          making adjustments        All of the above.

                                                                                                                         The low levels of the work
                                                                                                                         breakdown structure are
                                                                                            Marketing is unsure of       known with certainty for
                                                                                            what the customer            the next three to six
                                                                                            actually wants and           months, but the remaining
    The "rolling wave" or "moving window"        The baseline is frozen for the duration of reserves the right to        tasks are based upon the
    concept is used most frequently on           the project and no scope changes are       make major scope             results of the first three to Networking techniques are
557 projects where:                              permitted                                  changes                      six months of work            not appropriate           All of the above
    The Cost Performance Index (CPI)                                                        performance over a
558 measures                                     total costs                                period of time               costs at a point of time        variable costs            All of the above.
                                                                                            control charts are used to
                                                                                            detemine acceptance
                                                                                            limits when no limits are
                                                                                            stipulated by the product
                                                                                            specification; otherwise,    all data points outside the
                                                                                            one should use the limits    control chart limits are
    All of the following statements about        Control charts can be used to establish dictated by the                 variations explained by
559 control charts are true except:              as well as maintain process control        specification.               assignable causes.              A and B.                  B and C
    As a control tool, the bar chart (Gantt)                                                depicting actual versus      showing the outer
560 methods is most beneficial for:              rearranging conflicting tasks              planned tasks                dependencies of tasks           A and C.                  A and D

561 Cost forecasting calculations include:       EAC = ACWP + (BAC - BCWP)                 EAC = BAC/CPI                 EAC = ACWP + (BAC/CPI) All of the above.                  A and B
                                                                                                                         Whether the organization
    The appointment or selection of a project                                                                            is project or non-project- The profitability of the
562 sponsor is often based upon:                 The strategic importance of the project Who the customer is             driven                     project                        All of the above
                                                 team members are more likely to be                                                                 functional managers no
                                                 assigned to the project office in a strong strong matrix is more        the balance of power has longer has control over the
563 The strong matrix versus a weak matrix.      matrix                                     difficult to manage.         shifted away from the PM. technical processes.            All of the above.
    When all members must unanimously                                                       decisions are reached                                   future decision making
564 agree before a decision is reached           all members become committed               slowly                       integrity is developed     ability is enhanced            All of the above.
                        A                                               B                                   C                          D                          E                             F                G   H   I
    A team may not be fully functional until                                                  feels personal             depends on the team
565 each member                                    seeks consensus in decision making         acceptance                 leader for direction        A and B.                    All of the above.
    Quality management deals with all of the       conformance to                             satisfying the needs of    making products more
566 following except:                              requirements/specifications                the customer               desirable and luxurious     A and C.                    B and C
                                                                                              A program requires at      A project is a one-shot
    The difference between a project and a         A program is made up of multiple           least three times longer   deal while a program is on-
567 program is that:                               projects                                   to plan than a project     going                       A and C                     B and C
    The functional organization is effective
    with a mature product or single product
568 line.                                          true                                       false
    The most common non-behavioral reason
    for projects being completed behind            Selecting the wrong person as the          Selecting the wrong        Accepting a high-risk
569 schedule and over budget is:                   project manager                            person as the sponsor      project                     Ill-defined requirements    All of the above
    You have summarized the project and note
    that 28,000 hours have been scheduled,
    25,000 hours have been earned and
    26,000 hours paid. The correct conclusion      The project is operating at a favorable    the project is spending    the project is behind       the project is ahead of
570 is:                                            cost efficiency ratio.                     more than planned          schedule                    schedule                    B and C
    Considering alternate suppliers is a form of
571 _____.                                         Value engineering.                         Risk Analysis              Contract Management         Project integration         All of the above.

                                                                                                                         The project manager is
                                                The project manager must provide cost Oversimplification                 assigned after the project
      The scope of a project can be expected to estimates without having a design     (underestimating) of the           is defined, and the cost   A clear objective is not     All of the above are possible
572   change if:                                concept                               nature of the work occurs          and schedule are approved provided                      based upon the situation
      Which of the following organizations has
573   the best technical project control?       matrix                                functional                         projectized                 B and C                     A and B
                                                                                      cause inner tension
      Clearly defined group goals are important                                       within team members                encourage member
574   because they _____.                       motivate team behavior                until they are met                 interaction                 All of the above.           A and C
      The estimated cost to complete (ETC) is                                         the forecasted and final           (ACWP-BCWP)/BCWP *
575   _____.                                    BCWP/ACWP                             cost - cost to date                100                         Total estimate - ACWP       None of the above.

                                                                                                                         Within time, cost and       Within time, cost,
    The most common definition of project                                                                                technical performance       performance and accepted
576 success is:                                Within time                                    Within time and cost       requirements                by the customer/user     None of the above
    Which of the following results are Win/Win
577 conflict resolution?                       compromising                                   forcing                    problem solving             smoothly                    withdraw

    During the planning phase of a project, you
    realize that more than one functional
    department possesses the skill and                                                         Let the affected line
    technical know-how to perform a given          Make the decision, document it in the       groups decide among
    task. The best way for the project manager     linear responsibility chart, and distribute themselves who will       Ask the executive sponsor Allow each line group to
578 to handle this would be to:                    the chart to all departments.               perform the work          to make the decision      perform part of the task      All of the above
    The ability to achieve cost savings is                                                     the estimated costs to
579 inversely proportional to _____.               the earned value achieved to date           complete                  empowerment to the P.M.     productivity                  None of the above.
                                                                                               the satisfaction of       understanding the           the individual's professional
580 The most effective team motivator is:          the visibility of the team's contribution   meeting a challenge       importance of the project   challenge                     All of the above.
    Which of the following is based on an
    individual identification with a more
581 powerful person.                               expert power                               reward power               referent power              A and B.                    A and C
                         A                                           B                                  C                         D                            E                           F                 G   H   I
                                                                                                                     assuming that because a
    One of the most common pitfalls in                                                    nor considering the        message is sent, it has
582 effective communication is:                  not selecting the correct medium         position of the receiver   been received              All of the above.           A and B
583 The core function of the PM is               client interfacing                       project integration        quality assurance          personal administration     All of the above.
    Value engineering/Analysis is the                                                     provide the required
    systematic use of techniques which does      establishing values for required         functions at the lowest    identifies the required    seeks to trade performance
584 not include _____.                           functions                                overall cost.              function of an item        for cost                   None of the above.

    You have been assigned as a project
    leader and must first review the statement
    of work provided by the customer. Which                                               Customer-furnished         Long-lead procurement      Customer-imposed            Other subcontractor interface
585 of the following is most often overlooked? Data item deliverables                     equipment and facilities   items                      milestones                  requirements
    Project team building is most difficult in                                            strong matrix
586 which type of environment?                 weak matrix organization                   organization               projectized organization   functional organization     expediter organization
    The role of the _____ can be invaluable in
587 problem solving.                           recognition seeker                         devils advocate            dominator                  topic jumper                A or C

    Which of the following are types of status   document, variance, trend and            cost, trend, schedule and cost, schedule, technical   analysis, cost, performance
588 reports?                                     exception                                acquisition               performance                 and schedule                All of the above.
    Continually measuring and monitoring the
    actual cost versus the budget is done to
589 _____.                                       analyze the reasons for variances        establish the variances    identify the problems      All of the above.           None of the above.

    Using "I" or "My' instead of "most people"
590 or "our group" ______ message credibility. decreases                                  increases                  has no effect on           distorts                    A and B
    Which of the following can be tracked
591 using the WBS?                             time                                       cost                     performance                  scope                       None of the above.
                                                                                          they provide MIS with an
    Cost and schedule data are usually           optimized project cash flow can affect   integrated system to     they control escalation      they account for omissions they predict future
592 integrated because:                          financial requirements                   produce reports          allowances                   in the definitive estimate performance
    In which of the following organization(s)
    does the Functional Manager have the
593 LEAST authority?                             coordinator                              weak matrix                strong matrix              functional                  expediter

    When a project incorporates an
    Organizational Breakdown Structure
594 (OBS), it is integrated with the WBS at the task                                      level of effort            sub-task                   project                     work package
    An effective Project Manager does not
    share project _____ with the team
595 members.                                    Vision                                    responsibility             solution to problems       accountability              status
    Parametric estimates are based on                                                     Physical characteristics   The WBS and similar        Project objectives and      Precise measurements and
596 variables such as:                          Detailed planning and cost restraints.    and historical data.       projects.                  manpower allocations.       multiple inputs.

    The time necessary to complete a project
597 is called the _______ of a project.          Implementation Time                      Life Cycle                 Operation Time            Critical Path                Completion Phase
                                                                                                                                               Selection of appropriate
    The Communications Management Plan                                                                                                         media to meet specific
598 should contain the following:                Communications policy                    Communications media       Reporting channels        needs                        All of the above
    The Cost Performance Index (CPI)             cost of work performed vs planned        work performed vs cost     work performed vs planned direct costs vs indirect
599 measures:                                    costs.                                   of work performed.         work.                     costs.                       floating costs vs. sunk costs.
                          A                                              B                                  C                              D                            E                            F                G   H   I
    The extent of project management
    techniques to be used on a project are
    determined mainly by the _____ and                                                         quality requirements,
600 _____ of the project.                            budget, schedule                          schedule                      size, type of industry      nature, size                project manager, sponsor
    Which theory(s) prescribes a form of
601 participative management?                        theory X                                  theory Y                      theory Z                    A or B                      B or C
    Most project management leadership
    theories focus on all of the following           Personal characteristics of the project                                 Personal traits of the      Behavioral styles of the    Usefulness of authority and
602 except:                                          manager                                   The situation at hand         subordinates                project manager             power in leadership

                                                                                               direct cost, indirect cost,                                                           contract terms, scope and
603 Project trade-offs vary between               risk, cost and schedule.                     and resource availability     quality, schedule and time cost, quality and schedule   budget
    The following individuals are responsible
    for determining the content of the                                                                                       Director of
604 Communications Management Plan.               Project Sponsor                              Task Manager(s)               Communications              Project Manager
    When comparing the cost of competing
    projects, which of the following is typically
605 NOT considered?                               Opportunity costs.                           Direct costs.                 Sunk costs.                 Indirect costs.             Burden rates.

      Input into the Communications
      Management Plan includes the following
606   information from the stakeholder analysis:     Information needs                         Information content           Frequency of distribution   Method of distribution      All of the above
      The computation for Cost Performance
607   Index is:                                      BCWP/ACWP                                 BCWP-ACWP                     BCWP-BCWS                   ACWP/BCWP                   ACWP-BCWS
      We assign human and non-human
      resources in the _____ phase of the
608   budget.                                        conceptual                                planning                      development                 implementation              close-out
      Which of the following can the project
      manager use as a means of measuring                                                      Sponsor-approved salary
609   project team effectiveness?                    Absenteeism                               increases               Efficiency of the team            Turnover of personnel       Grievances
      Project alternatives are examined during
610   the _____ phase of the project                 conceptual                                finish                        development                 implementation              A and C
      Project leadership requires that the project
      manager pay attention simultaneously to        Tasks to be performed and needs of the Quantity and quality of  Efficiency and                      Time, cost and
611   the:                                           team                                   the work to be performed effectiveness of the team           performance deliverables    All of the above
      A project manager believes that the best
      way to manage is to form a good,
      harmonious working relationship with the
      team, and high performance will follow.
      The project manager could be defined as a
612   _____ manager.                                 1,9                                       9,1                           1,1                         9,9                         5,5
      Which of the following are included in the
      Acquisition phase(s) of the project life                                                 development and                                           planning and
613   cycle.                                         concept and development                   planning                      execution and phase-out     implementation              concept and planning
      Budgetary estimates are the output of the
614   _____ phase(s) of the project.                 conceptual                                development                   implementation              finish                      All of the above.

    The capacity to get an individual or group
615 to perform a given task is described as:         Authority                                 Power                         Influence                   Leadership                  Motivation
                                                                                                                                                         Orientation and             Opportunities for dialogue and
616 A team that is just forming needs:               An organization chart                     Alternatives and choices      Structure and specificity   organization                conflict resolution
                         A                                             B                               C                             D                        E                               F             G   H   I
                                                                                           subdivides the project       provides the project
                                                                                           into manageable              sponsor with a time-phase
617 A work breakdown structure:                  assures all work is identified.           segments.                    task summary.             both A and B.                All of the above.

    For effective communication, the message
618 should be oriented to the _____.         Initiator                                     Receiver                     Media                      Management style            Corporate culture

                                                 A basis for future decisions about a        A baseline to accomplish   A baseline to evaluate
619 The scope statement provides                 project.                                    verification measures.     potential scope changes.   All of the above            B and C only
    A Work Berakdown Structure is most                                                       Scheduling the start of    Developing a cost          Determining potential
620 useful for:                                  Identifying individual tasks for a project. tasks.                     estimate.                  delays.                     A and C.
621 Communication plays a major role in:         Planning                                    Organizing                 Controlling                Directing                   All of the above

    The LEAST effective form of
622 communication for complex situations is:     verbal - face to face                     written                      formal                     informal                    A and C
    The most common form of organizational                                                 Downward to
623 communication is                             Upward to management                      subordinates                 Horizontal to peers        Horizontal to customers     All of the above
    The most common form of project                                                        Downward to                  Lateral to the team and                                Diagonally to the client's
624 communication is:                            Upward to executive sponsor               subordinates                 line organizations         Lateral to customers        senior management
    The primary source document for
    establishing the content of the Project                                                                             The ASTM Project           The summary work
625 Status Report is:                            The project charter                   The Project Plan                 Document Guide             breakdown structure
    A Project Status Report would include all                                          Changes to scope. cost           Narrative explanation of   Personnel problems on the
626 of the following except:                     Cost and schedule reports             or schedule                      variances                  project                     Upcoming activities
                                                                                       The project is over                                         The project will be overrun
    A negative cost variance and positive        The project is under budget and ahead budget and behind                The project is over budget but ahead of schedule at
627 schedule variance means:                     of schedule                           schedule                         and ahead of schedule      completion
                                                                                       Records Archive, Closure
    The following reports are normally                                                 Report, lessons learned          Records Archive, Closure   Communications
    developed during the project closure         Communications Management Plan and & Formal Acceptance                 Report, & Specifications   Management Plan and
628 phase?                                       Lessons Learned                       Report                           Document                   Closure report              None of the above

    Which of the following tools and
    techniques can be used to collect                                                                                   Document and
629 information for the project closure reports? Customer Surveys                          Brainstorming                Performance Analysis       Lessons Learned             All of the above

    A project manager who, in a deference of
    opinion with the project controls engineer
    on how costs are to be reported, dictates
    the format of the cost report may be said
630 to have a conflict management style.         Withdrawing                               Forcing                      Confrontational            Authoritarian               Combative

                                                                                           His decisions will
                                                                                           promote high satisfaction His decisions will require
631 Using the situation the the Special window: Productivity will increase                 among his team            less time                     All of the above            A and C only
    Using the situation stated in the Special
    window, which WBS element is behind
632 schedule but under budget?                  Element P                                  Element Q                    Element R                  Element S                   None of the above.
    Using the situation stated in the Special
    window, which WBS element has a
633 favorable cost variance of $150?            Element P                                  Element Q                    Element R                  Element S                   None of the above.
                             A                                        B                       C                        D                      E                        F                 G   H   I
      Using the situation stated in the Special
      window, the cost performance index (CPI)
634   for WBS Element R is:                           0.875                        1.14                   0.952                 0.833                    1.20
      Using the situation stated in the Special
      window, the schedule performance index
635   (SPI) for WBS Element P is:                     1.10                         0.90                   0.956                 1.15                     0.869
      Using the situation stated in the Special
      window, WBS Element Q is _____ budget
636   by _____ percent.                               Over, 16.66                  Under, 16.66           Over, 10.0            Under, 10.0              None of the above.
      Using the situation stated in the Special
      window, a comparison of the cost
      schedule of August as compared to July
      shows that the magnitude ($ value) of the
      variance has _____ and the percentage
637   change has _____.                               Become worse, become worse   Become worse, improved Improved, increased   Improved, become worse   None of the above are correct
      Using the situation stated in the Special
      window, the total price variance of direct
638   material is:                                    $80,245                      -$4236                 -$3479                $0.69                    $83,994
      Using the situation stated in the Special
639   window, the labor rate cost variance is:        $66,927                      $68,329                $386                  -$0.22                   $18.36
      Using the situation stated in the Special
      window, what is the total fixed costs for
640   manufacturing the widgets?                      $3,000                       $27,000                $27,270               $1,335                   $1,000
      Using the figure in the Special window,
641   The critical path is:                           A-B-G                        C-G                    C-D                   E-F                      A-B-G and C-D
      Using the figure in the Special window, By
      how many weeks can activity "F" slip
      without extending the end date of the
642   project?                                        0                            1                      2                     3                        4
      Using the data shown in the Special
      window, Activities P, Q, and T are critical
      path activities. In order to shorten the time
      duration of the project, which activity
643   should be "crashed" first?                      P                            Q                      R                     S                        T
      Using the possible profit and loss
      outcomes shown in the Special window,
644   find the expected profit (loss)                 ($1000)                      $1000                  $2000                 $1200                    None of the above
      Using the figure in the Special window,
645   The Critical path is _____ weeks.               21                           22                     23                    24                       25
      Using the possible loss outcomes shown
      in the Special window, find the expected
646   (loss)                                          $0                           ($1300)                ($2000)               ($ 3000)                 None of the above

    Using the diagram in the Special window,
    what is the probability that Alternative I will
647 be adopted and completed below budget: 1.4                                     0.8                    0.2                   0.12                     None of the above
    Using the figure in the Special window,
    Activity "L" has an early start time of _____
    weeks and an early finish time of _____
648 weeks.                                          11, 13                         12, 14                 13, 15                14, 16                   15, 17
    Using the figure in the Special Window,
    what is the probability of success for
649 Project B?                                      0.30                           0.20                   0.35                  0.15                     0.12
                           A                                    B              C                D                       E                F       G   H   I
    Using the figure in the Special window,
    Activity "D" has a latest start time of _____
    weeks and a latest finish time of _____
650 weeks.                                        2, 10             4, 12            6, 14                7, 15             9, 17
    Using the figure in the Special window,
    The slacktime in Activity "G" is _____
651 weeks.                                        2                 3                4                    5                 7
    Using the WBS in the Special window, an
652 instance of a work package is:                Build house       Excavate         Prepare Foundation   B and C           None of the above

    Using the problem stated in the Special
    window, Calculate the expected value of
    duration (in days) using the PERT concept
653 of the expected duration of a task        8.0                   8.8              9.1                  9.7               10.5

      Using the problem stated in the Special
      window, Calculate the deviation of duration
      for the task, using the PERT concept of
654   standard deviation of task duration.           0.5            1.0              1.8                  2.2               2.8
      Using the situation stated in the Special
      window, what is the total variable costs for
655   producing one widget?                          $1,020         $1,010           $1,015               $20.00            None of the above.
      Using the situation stated in the Special
      window, what is the total price variance for
656   direct material?                               $140.00        $736.00          $0.02                -$350.00          $5850.00
      Using the situation stated in the Special
      window, what is the labor rate cost
657   variance?                                      $5500.00       $1500.00         -$100.00             -$0.10            $5600.00
      Using the situation stated in the Special
      window, what is net present value of an
      annual income flow of $1600 at 14% over
658   the next three years?                          $3713.60       $0.68            $1080.00             $476.19           $2.32
      Using the situation stated in the Special
      window, what is present value of $1000 at
659   12% at the end of 5 years?                     $3605.00       $0.57            $567.00              $892.86           $3.61
      Using the situation stated in the Special
      window, what is the cost variance for Case
660   #9?                                            -$1000         1000             -2000                2000              0
      Using the situation stated in the Special
      window, what is the schedule variance for
661   Case #8?                                       1000           2000             -1000                -2000             0
      Using the table in the Special window,
662   Which task is completed?                       dig hole       remove debris    survey               set forms         place concrete
      Using the situation stated in the Special
      window, what is the cost performance
663   index for Case #9?                             1.10           1.91             0.83                 1.20              None of the above

    Using the WBS shown in the Special
664 window, a typical work package would be: Software development   Systems design   Coding               A, B, and C       None of the above.
    Which of the statements regarding benefit-
    cost analysis in the Special window are
665 true?                                      1 and 2              2 and 3          1 and 3              1, 2 and 3        None of the above.
                            A                                                B                            C                             D                          E                             F               G   H   I
      Using the cumulative cost curve in the                                                  total budgeted costs for
666   special window, height B represents            actual cost to date                      the project                  planned cost for month 6   cost variance              earned value
      Using the situation stated in the Special
      window, a comparison of the cost variance
      of August as compared to July shows that
      the magnitude ($ value) of the variance
      has _____ and the percentage change has
667   _____.                                         Become worse, become worse               Become worse, improved Improved, increased              Improved, become worse     None of the above are correct
      Using the situation shown in the Special
      window and assuming continues efficiency
      for work-in-progress and fixed price
      contract for task four. The estimate at
668   completion is:                                 $19K                                     $21K                         $26K                       $29K                       indeterminate
      Using the scenario in the special window,
      the project manager appears to be a
669   _____ manager.                                 1, 9                                     9, 1                         1, 1                       9, 9                       5, 5
      Using the scenario in the special window,      will probably spend the weekend          Won't ask for the report     Has a preference for       Has chosen an              Is experiencing
670   the project manager:                           reviewing the data.                      again.                       written communication.     inappropriate medium.      communication overload.
      In which of the following scope
      management processes are subject matter
671   experts used?                                  Initiation                               Scope planning               Scope Definition           Scope change control       Scope verification
      The work breakdown structure (WBS) is
      first developed in which scope
672   management process?                            Initiation                               Scope planning               Scope change control       Scope Definition           Scope verification
      The project charter is prepared in which
673   scope management process?                      Initiation                               Scope planning               Scope Definition           Scope change control       Scope verification
      In which of the following scope
      management processes is the scope
674   management plan prepared?                      Initiation                               Scope planning               Scope Definition           Scope change control       Scope verification
      Which of the following is not a scope
675   management process?                            Initiation                               Scope planning               Scope Definition           Scope change control       Scope verification
      The initial document that formally
      recognizes the existence of a project is the
676   _____ .                                        Scope baseline                           Management plan              Project charter            Configuration control report None of the above
      Which of the following are included as part
677   of a scope statement?                          Project justification                    Project deliverables         Project objectives         All of the above           B and C
    Project life cycles are very useful for                                                   Objective setting,                                      management, weekly
678 _____ and _____ .                                Configuration management, termination information gathering           Standardization, control   status updates             Approval, termination
                                                                                              Clearly distinguish one
                                                                                              work package from all        Limit the work to be
                                                     Represent units of work at a level where others assigned to a         performed to relatively
679 Work packages are used to:                       work is performed.                       single functional group.     short periods of time.     All of the above.          A and B only
    "Hard logic" in the preparation of a network
680 refers to:                                   Discretionay dependencies                    External depenencies         Mandatory dependencies     All of the above           A abd B only
    The erection of foundation formwork
    before the placement of foundation
    concrete would be an example of a _____
681 dependency.                                  Discretionary                                Mandatory                    External                   Soft logic                 Subcontracted
    Sources for data on activity durations and                                                Commercial techniques        Past project team
    resource requirements can be gathered                                                     (standard practices, rules   members knowledge
682 from which of the following:                 Past project records (historical data)       of thumb)                    (experience, oldtimers)    All of the above           A and C only
                          A                                         B                      C                 D                       E                          F   G   H   I
    Which of the following can affect network
683 durations?                                  Skills of the resource pool   Calendar dates   Constraints              All of the above         A and B only
    A completion of a local government study
    resides on your critical path. This would
684 most likely be referred to as:              Soft logic                    Hard logic       An external dependency   A mandatory dependency   A lost cause
     J   K   L   M   N   O   P
1                            ANSWER

2                            E

3                            E

4                            B

5                            E

6                            E

7                            E

8                            D

9                            E

10                           A

11                           E

12                           E

13                           C

14                           E

15                           E

16                           B

17                           D
     J   K   L   M   N   O   P

18                           E

19                           A

20                           E

21                           E

22                           A

23                           A

24                           B

25                           B

26                           C

27                           E

28                           D

29                           E

30                           C

31                           A

32                           C

33                           E
     J   K   L   M   N   O   P

34                           A

35                           E

36                           C

37                           E

38                           A

39                           C

40                           C

41                           C

42                           E

43                           C

44                           E

45                           E

46                           E

47                           B

48                           A

49                           A
     J   K   L   M   N   O   P

50                           C

51                           E

52                           D

53                           B

54                           A

55                           B

56                           C

57                           A

58                           B

59                           C

60                           A

61                           A

62                           E

63                           C

64                           E
     J   K   L   M   N   O   P

65                           A

66                           D

67                           D

68                           D

69                           D

70                           D

71                           C

72                           D

73                           C

74                           A

75                           B

76                           D

77                           A
     J   K   L   M   N   O   P

78                           D

79                           E

80                           E

81                           A

82                           C

83                           D

84                           A

85                           B

86                           C

87                           E

88                           B

89                           E

90                           C

91                           C
      J   K   L   M   N   O   P

92                            C

93                            C

94                            B

95                            D

96                            E

97                            C

98                            D

99                            B

100                           D

101                           B

102                           C

103                           A

104                           A

105                           D

106                           B
      J   K   L   M   N   O   P

107                           C

108                           A

109                           D

110                           B

111                           E

112                           D

113                           D

114                           B

115                           B

116                           E

117                           D

118                           D

119                           D

120                           D

121                           A
      J   K   L   M   N   O   P

122                           D

123                           A

124                           E

125                           E

126                           D

127                           E

128                           A

129                           D

130                           E

131                           C

132                           C

133                           E

134                           D

135                           E

136                           E
137                           C
      J   K   L   M   N   O   P

138                           A

139                           C

140                           B

141                           E

142                           A

143                           A

144                           D

145                           B

146                           A

147                           D

148                           B

149                           B

150                           C

151                           C
      J   K   L   M   N   O   P

152                           E

153                           E

154                           A
155                           E

156                           E

157                           C

158                           B

159                           B

160                           A

161                           A

162                           B

163                           C

164                           C

165                           E
      J   K   L   M   N   O   P

166                           D

167                           D

168                           A

169                           E

170                           D

171                           D

172                           D

173                           C

174                           C

175                           B

176                           A

177                           A

178                           B

179                           C

180                           C
      J   K   L   M   N   O   P

181                           C

182                           C

183                           C

184                           A

185                           A

186                           A

187                           B

188                           C

189                           B

190                           D

191                           C

192                           B

193                           D

194                           B

195                           E

196                           E
      J   K   L   M   N   O   P

197                           E

198                           D

199                           D

200                           A

201                           C

202                           C

203                           B

204                           D

205                           C

206                           B

207                           C

208                           B

209                           A

210                           C

211                           E
      J   K   L   M   N   O   P

212                           A

213                           A

214                           C

215                           E

216                           D

217                           B

218                           B

219                           E

220                           B

221                           E

222                           B

223                           C

224                           C
      J   K   L   M   N   O   P

225                           D

226                           A

227                           A

228                           B

229                           E

230                           C

231                           E

232                           A

233                           C

234                           E

235                           A

236                           A

237                           A

238                           E

239                           C

240                           C
      J   K   L   M   N   O   P

241                           C

242                           B

243                           C

244                           D

245                           B

246                           E

247                           A

248                           E

249                           D

250                           A

251                           E

252                           C

253                           C
      J   K   L   M   N   O   P

254                           B

255                           E

256                           B

257                           B

258                           D

259                           C

260                           E

261                           B

262                           C

263                           D

264                           C

265                           E

266                           E
      J   K   L   M   N   O   P

267                           C

268                           A

269                           D

270                           D

271                           A

272                           D

273                           E

274                           A

275                           E

276                           C

277                           C

278                           B

279                           C

280                           A
      J   K   L   M   N   O   P

281                           C

282                           A

283                           B

284                           D

285                           E

286                           C

287                           C

288                           B

289                           B

290                           E

291                           D

292                           E
      J   K   L   M   N   O   P

293                           D

294                           A

295                           A

296                           A

297                           A

298                           D

299                           A

300                           C

301                           D

302                           C

303                           E
      J   K   L   M   N   O   P

304                           E

305                           B

306                           C

307                           D

308                           A

309                           D

310                           C

311                           A

312                           E

313                           E

314                           B
      J   K   L   M   N   O   P

315                           A

316                           E

317                           D

318                           C

319                           B

320                           D

321                           D

322                           E

323                           E

324                           A

325                           C
326                           E
      J   K   L   M   N   O   P

327                           D

328                           D

329                           D

330                           C

331                           A

332                           E

333                           C

334                           B

335                           A

336                           C
337                           E

338                           D

339                           C
340                           D

341                           D

342                           E
      J   K   L   M   N   O   P

343                           A

344                           E

345                           E

346                           C

347                           E

348                           A

349                           D

350                           B

351                           E

352                           D

353                           A

354                           E

355                           E

356                           D

357                           D

358                           A
      J   K   L   M   N   O   P

359                           D

360                           C

361                           C

362                           A

363                           B

364                           D

365                           E

366                           B

367                           D

368                           B
369                           A

370                           B

371                           E

372                           C

373                           A

374                           B

375                           D
      J   K   L   M   N   O   P

376                           B

377                           C

378                           C

379                           A

380                           B

381                           E

382                           C

383                           E

384                           C

385                           D

386                           D

387                           A

388                           A

389                           D

390                           B

391                           A

392                           E

393                           E

394                           E
      J   K   L   M   N   O   P

395                           D

396                           E

397                           C

398                           E

399                           C

400                           A

401                           B

402                           A

403                           A

404                           B

405                           A

406                           B

407                           E

408                           B

409                           B
      J   K   L   M   N   O   P

410                           E

411                           D

412                           C

413                           A

414                           B

415                           B

416                           C

417                           A

418                           C

419                           E

420                           D

421                           A

422                           C

423                           E

424                           C

425                           B

426                           E
      J   K   L   M   N   O   P

427                           E

428                           D

429                           D

430                           B

431                           D

432                           C

433                           C

434                           C

435                           D

436                           E

437                           D

438                           C

439                           A

440                           D

441                           C

442                           B

443                           B
      J   K   L   M   N   O   P

444                           A

445                           E

446                           A

447                           D

448                           A

449                           A

450                           A

451                           C

452                           A

453                           E

454                           C

455                           E

456                           D

457                           E

458                           C

459                           C

460                           D
      J   K   L   M   N   O   P

461                           E

462                           A

463                           D

464                           C

465                           E

466                           E

467                           E

468                           E

469                           E

470                           B

471                           E

472                           A

473                           C
      J   K   L   M   N   O   P

474                           A

475                           B

476                           A

477                           A

478                           B

479                           C
480                           E

481                           E

482                           B

483                           D

484                           B

485                           B

486                           A

487                           B
      J   K   L   M   N   O   P

488                           A

489                           E

490                           A

491                           B

492                           D

493                           D

494                           E

495                           D

496                           E

497                           C

498                           A

499                           B

500                           C

501                           E
      J   K   L   M   N   O   P

502                           E

503                           D

504                           D

505                           C

506                           C

507                           A

508                           D

509                           E

510                           A

511                           C

512                           E

513                           A

514                           E

515                           A

516                           E
      J   K   L   M   N   O   P

517                           E

518                           B

519                           E

520                           E

521                           D

522                           A

523                           E

524                           D

525                           C

526                           A

527                           E

528                           D

529                           C

530                           C

531                           A

532                           C

533                           D
      J   K   L   M   N   O   P

534                           E

535                           A

536                           C

537                           E

538                           A

539                           B

540                           A

541                           B

542                           C

543                           B

544                           E
545                           E

546                           D

547                           C

548                           C

549                           D

550                           A
      J   K   L   M   N   O   P

551                           B

552                           E

553                           C

554                           B

555                           E

556                           B

557                           C

558                           C

559                           E

560                           B

561                           E

562                           E

563                           A

564                           E
      J   K   L   M   N   O   P

565                           D

566                           C

567                           D

568                           A

569                           D

570                           C

571                           A

572                           E

573                           D

574                           D

575                           B

576                           D

577                           C

578                           B

579                           A

580                           A

581                           C
      J   K   L   M   N   O   P

582                           C
583                           B

584                           D

585                           A

586                           A

587                           B

588                           C

589                           D

590                           B

591                           D

592                           E

593                           C

594                           E

595                           D

596                           B

597                           B

598                           E

599                           B
      J   K   L   M   N   O   P

600                           D

601                           B

602                           C

603                           D

604                           D

605                           C

606                           E

607                           A

608                           D

609                           C

610                           E

611                           E

612                           A

613                           C

614                           B

615                           E

616                           C
      J   K   L   M   N   O   P

617                           D

618                           B

619                           D

620                           E
621                           E

622                           E

623                           E

624                           C

625                           B

626                           D

627                           C

628                           B

629                           E

630                           B

631                           B

632                           D

633                           C
      J   K   L   M   N   O   P

634                           B

635                           A

636                           A

637                           E

638                           C

639                           D

640                           E

641                           B

642                           D

643                           A

644                           D

645                           D

646                           B

647                           D

648                           E

649                           C
      J   K   L   M   N   O   P

650                           A

651                           C

652                           E

653                           B

654                           C

655                           E

656                           B

657                           D

658                           A

659                           C

660                           B

661                           C

662                           B

663                           A

664                           E

665                           C
      J   K   L   M   N   O   P

666                           B

667                           B

668                           C

669                           E

670                           E

671                           A

672                           D

673                           A

674                           B

675                           D

676                           C

677                           D

678                           C

679                           D

680                           C

681                           B

682                           D
      J   K   L   M   N   O   P

683                           E

684                           C

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