TIS Today Spring Facelifts

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					                                                                                                                                                                                                                                                              Fall 2006

                    TIS Core Program Graduates:
 Congratulations to the following 2nd Quarter 2006 Core Program graduates:
                                                Analyst Core Graduates:                                                                   TECHNOLOGY & INFORMATION SERVICES                                                                  VOLUME 2/ ISSUE 3
                                                     Tevoan Brown
                                                        Ed Caban
                                                      John Ludwig
                                                   Rosemary Magee
                                                                                                                                          TENS is 10! By Tracy Thorne
                                                  Donavon Simonette                                                                       The Birth of TENS                                                   Hyland eagerly anticipates even greater expansion of the
                                              Supervisory Core Graduates:                                                                 This story began in 1996 when a group of trailblazing Internet      wealth of information available to employees in the near future
                                                     Margie Brooks                                                                        Technologies employees were tasked with implementing MTA            as TENS technology continues to evolve. Other organizations
                                                     Pasquale Patti                                                                       New York City Transit’s first corporate Intranet–a computer         such as the Office of the Controller, Materiel, Rapid Transit
                                                                                                                                          network with a focus on employee information. The result            Operations, and Capital Program Management have also
                                               Managerial Core Graduates:                                                                 was the introduction of the Transit Employee News Service           found TENS to be a useful tool to market their services,
                                                    Francisco Ayala                                                                       (TENS)-an information and communication hub that would              advertise events, and trumpet significant accomplishments.
                                                     Placido Bono                                                                         be easily accessible to NYCT’s vast workforce. What started         Today, virtually every NYC Transit business unit is a TENS
                                                     Steve Herbin                                                                         out with a population of only two-thousand desktops and             customer.
                                                   Roger Scott Lewis                                                                      three kiosks has now become a Transit-wide phenomenon
                                                   Howard Schwartz                                                                                                                                            The Evolution
                                                                                                                                          servicing approximately ten thousand desktops and fifteen
                                                                                                                                                                                                              Over the years, TENS has been able to balance its corporate
                                                                                                                                          kiosks conveniently located in bus depots, shops, yards and
                                                                                                                                                                                                              features with a softer, more personal side, highlighting charity
                                                                                                                                          other NYCT facilities. TENS has become NYCT’s private
                                                                                                                                                                                                              and blood drive information and featuring sections such as
                                                                                                                                          face, a one-stop shop used by employees to easily obtain
On the Light Side                                   Illustration by Cliff Wright                                                          information and promote the sharing of knowledge and ideas
                                                                                                                                          through one single, secure and reliable medium.
                                                                                                                                                                                                              employee programs where employees can browse the
                                                                                                                                                                                                              classifieds, check out discounts to select merchants, and review
                                                                                                                                                                                                              the all-important leisure activities and TENS kitchen, a
                                                                                                                                          The Early Years                                                     veritable smorgasbord of recipes submitted by employees.
                                                                                                                                          One of the early champions of TENS was Human Resources              From its ever-changing homepage (eight facelifts in ten years!),
                                                                                                                                          (HR), which used it as a vehicle to publish vital information       TENS is constantly being refreshed, invigorated and
                                                                                                                                          on employee benefits, policy instructions, employee                 transformed to meet evolving user needs. Today, the TENS
                                                                                                                                          compensation and areas of general interest. HR Vice President       homepage even boasts features such as “real time” weather and
                                                                                                                                          Kevin Hyland remains an ardent supporter of TENS because            traffic updates, commuter schedules and news briefs.
                                                                                                                                          of its benefits, stating that “this early collaboration gave TENS
                                                                                                                                                                                                              The Revolution
                                                                                                                                          the platform that it needed to become a centralized resource of
                                                                                                                                                                                                              After years of managing TENS, Technology and Information
                                                                                                                                          business information, and gave us (HR) a supporting tool for
                                                                                                                                                                                                              Services (TIS) itself is emerging as a powerful TENS customer.
                                                                                                                                          initial and ongoing outreach to our customers, NYCT
                                                                                                                                                                                                              With its renewed focus on enhanced customer service,
                                                                                                                                          employees.” HR is still the leader with well over 125,000
                                                                                                                                                                                                              business partnering and strategic alignment, TIS is using
                                                                                                                                          “views” to its job posting feature through May 2006. Mr.
                                                                                                                                                                                                                                                           Continued on page 2
“ Talent wins games, but teamwork and intelligence win championships.”
                                                      Michael Jordan
                                                    Contributed by Jim Fowler

    James M. Fowler, Vice President; Rose Marie Roger, Editor in Chief; German Del Valle, Charles Thigpen, Sophia Roberts, Ping Gu
    and Estelita Parker, TIS Advisory Committee; Michael Coughlan and Felix Candelaria, Photographers;
    Ann Feldman, Art Director. If you have questions, comments, or story ideas send them to

             8                                                                                                                       387_06
                                                                                                                                                Looking Back…and Forward with Bob Otero
                                                                                                                                                By Tom McDonald
                                               Top from left — Daniel Harding, Richard Bucklin, Sahaib Mallick, Murali Vivekanandam, Satya
                                               Biswas. Bottom from left — Paula Alleyne, Candace Hsiao, William Neary, Olga Khrapovitski,       Bob Otero has been a part of MTA New York City Transit for           take on is actual work sites. You moved, along with a
                                               Ping Gu, Asya Muid.                                                                              over a quarter of a century. Having known him since I first          large portion of TIS, to 2 Broadway in October of 2005,
                                                                                                                                                arrived in Brooklyn (in 1985) to work for what was then the          essentially returning to Manhattan after 20+ years in
                                                                       Congratulations to TIS Vice President James Fowler, Chief Officer                                                                             Brooklyn. Do you have any special memories of the
                                                                                                                                                Systems and Information Management (SIM) division, I can

TENS is 10!                                                            Dale McCook and the Internet Technologies team who were                                                                                       former buildings where you’ve worked, be it 130
                                                                                                                                                state plainly that the value he places on people has always been     Livingston Street, 370 Jay Street, 151 Lawrence Street,
                                                                       instrumental to the implementation of the award- winning                 his most endearing characteristic. When considering an               25 Chapel Street or even the World Trade Center?
                                         Continued from page 1         E-Mail Advisory system. A joint venture with Corporate                   interview with Bob, what helped to fuel my questions is his
                                                                       Communications, this is a web application that provides weekly           personal touch. That is best illustrated by the fact that he can     I’m not sure I would call them special memories but I recall a
TENS to highlight its business goals as they relate to the
                                                                       updates on service disruptions to its subscribers via e-mail and PDAs.   become very upset with himself if he cannot remember the             bit about 25 Chapel Street which used to be the old Howard
wider strategic direction of the organization. With the
                                                                                                                                                first name of anyone he’s previously met. I also thought that        Clothes building. I remember that building being so hot in
Technology Knowledge Base tab (lower right-hand corner) on             On the Horizon
                                                                                                                                                looking back over the years with him might provide a catalyst        the summer. I also remember being stuck in the elevator
the TENS homepage, TIS provides a snapshot of new                      Other web applications currently being developed or available for
                                                                                                                                                for considering the future.                                          around 5 p.m. on a Saturday and thinking I would spend the
technologies or initiatives that are being explored. Where else        use through TENS include Materiel’s EBIDS, which allows the                                                                                   weekend in the elevator because the alarm button didn’t work.
could we catch a glimpse of Windows Vista, the long-awaited            download and submission of bid packages from the web, Vendor             Bob, you’re kind of the “old timer” when it comes to TIS             Thankfully my lungs were in peak working order and someone
successor to Microsoft Windows XP, hop on a virtual tour of            Management System, Bid results system and the eagerly awaited            upper management, having been with NYC Transit for
                                                                                                                                                                                                                     heard me and got me out. At Lawrence Street, I remember
the TIS Business Center or review signature events such as the         Enterprise Portal – a web-based portal that will enable employees        over 25 years. Can you name a few of the items that
                                                                                                                                                you are proud to have been a part of, from the
                                                                                                                                                                                                                     the occasional problem with mice there and how one
annual TIS “All Employee Meeting?” Within the TIS                      global access to email, benefits and other personal information via
                                                                                                                                                Technology, ISD (Information Services Division) and even             employee took me to her desk one day so I could personally
homepage, users can also find useful information on desktop            a customized web page. So it seems that as it enters its second
                                                                                                                                                SIM (Systems and Information Management) years?                      remove a mouse caught in a glue trap.
services, download pertinent forms, and use the systems                decade, TENS is more than ready to meet its customer’s ever-
catalogue to obtain key project and TIS contact information.           increasing demands.                                                      I’m proud of the many system implementations I’ve taken part         I certainly can relate to those images. Both 151
                                                                                                                                                                                                                     Lawrence Street and the Howard Building at 25 Chapel
                                                                                                                                                in, major systems such as AFC & TALON. Seeing UTS go
The TENS Team                                                          Happy Birthday TENS and many happy returns!                                                                                                   Street had to be experienced to be appreciated today.
                                                                                                                                                live in Buses recently was also very satisfying.                     Finally, what do you look forward to in the near future,
Today, TENS is still managed by the Internet Technologies
Unit, now within Technology Partnering-a TIS subdivision-                                                                                       You got married a few years back and since then, your                both personally and professionally?
with some of the original team still leading the way. Senior                                                                                    wife Elizabeth and you have had two girls, Sarah and
Director Sohaib Mallick, who has an extensive background in             INTERNET TECHNOLOGY                                                     Rachel. What effect have these significant personal
                                                                                                                                                                                                                     On a personal level, I look forward to playing with my kids
                                                                                                                                                                                                                     and watching them grow. I look forward to relearning the
development maintenance and support, credits the growth of              RECEIVES IMPRESSIVE AWARD                                               changes had in not only your day-to-day life at work,
                                                                                                                                                but in your outlook in general?                                      simple pleasures of life and seeing the world through the eyes
TENS to the “dedication, creativity and utter unselfishness of          Sohaib Mallick accepted the prestigious “Project of the Year”                                                                                of my children. My daughter has taught me to be fascinated
the staff,” traits that have become the hallmark of this team.          award at the 13th Annual Meeting and Technology Exhibit                 I’ve never been happier. I married and started a family late in      with the moon, to splash in rain puddles, to love
He went on to thank everyone on his staff, especially his direct        of the Intelligent Transportation Society of New York                   life so I’ve learned that change can be a positive thing if you’re   unconditionally and to embrace life in general. On a
reports, Daniel Harding, Murali Vivekanandam, and Bill                  (ITS-New York) on June 8. 2006. TIS leads MTA New York                  willing to embrace it. I try to bring that same attitude to the      professional level, I look forward to meeting the challenges of
Neary. This team is a tight-knit group with diverse skills and          City Transit’s participation through its active membership              job.                                                                 doing more with less. Our short-term, future plan is to web
a willingness to support each other. (According to Web                  in ITS America, a national professional organization.                                                                                        enable our applications to reduce maintenance costs.
                                                                                                                                                I know you as a team-oriented, people person. Though
Designer Candace Hsiao), “Each TENS team member brings
                                                                                                                                                we obviously can’t name everyone, could you briefly
individual strengths to the projects–whether technical, creative        The Internet Technologies group under TIS’ Technology
                                                                                                                                                speak about the individuals who’ve been a part of your
or business related. We rotate assignments, and always cover            Partnering won the award for the “MTA Subway Service
                                                                                                                                                valued personal team through the years?
for each other when the need arises.” Former team members               Weekend Email Advisory” project. The dedicated Internet
also weighed in: Bill Fortunato Senior Director of                      Technology team launched this innovative service in the                 A manager is only as good as his/her people. The people that
Transportation Support Applications, who presided over the              summer of 2004 and its membership is growing at an                      work on the Applications team are wonderful, conscientious
group at the beginning, added, “back then, very few people              impressive rate. Congratulations to the team for its                    people who want to deliver quality software products. I’m
knew what an Intranet was, making it very difficult to sell.            excellent service!                                                      fortunate to work with these dedicated people, some of whom
But we had a vision and rose to the challenge.” Now retired,                                                            From left to right -    can be seen in the photo. On a personal level, NYC Transit is
former Senior Director Linda Taono, agreed that TENS is a                                                               Andrew Bata,            truly family. I’ve made some very close friends during my
success “because of the blood, sweat and tears of all the                                                               Joseph Tario, Vice      career here including meeting the love of my life, my wife Liz.
dedicated employees associated with it.”                                                                                President, ITS
                                                                                                                                                Earlier, we touched on different names and stages of
                                                                                                                        New York, Sohaib
                                                                                                                                                what now is the TIS division. What I’d like to get your
                                                                                                                        Mallick, Isaac
                                                                                                                                                                                                                     Front from left — Bob Otero, Rosa Maldonado
                                                                                                                        Takyi                                                                                        Back left to right — Tom McDonald,
                                                                                                                                                                                                                     Bill Fortunato, Dante Brunetti,
                    2                                                                                                                                                                                                Daniel Rodriguez
                                                                                                                                                                                                                 RCC Team

   TIS’ Unsung Heroes
   By Rose Marie Roger
   Why do you trust the subway will pick you up and take you           And Traffic Information System, Message Board, Nextel
   home at the end of the workday? Ever wonder how your                Messaging, New Radio Consoles, Note Pager Pro, the 63rd St.             From left to right, Kamran Notghi,               From left to right, Masoud Homayounifar, Faro Sottile,   From left to right, Wai Aung, Wendy Tzuo,
                                                                                                                                               Amar Mehta, Gloria Young — Back left,            Alan Ramlal, Sewlall Mohabir, Narin Sehgal,              Casandra Bonett, Liming Chen — Back left,
   paycheck ends up in the mail, on your desk or in your               Office System, and PENTA. During my visit, I was able to                Bill Williams, David Gawronski, William Still,   Dilwar Hassan                                            Jin Wang, Ken Gagliano, William Fitzgerald,
   account? Everyday, we put our lives and livelihoods into the        witness the whirlwind of activities in their environment and            Gary DeSimone, Mark Page                                                                                  Daniel Diaz
   hands of these people, but do you know who they are?                further experienced the scope of their operation through my
                                                                                                                                                   have had in the 27 years that I have been at NYC Transit.                 A) By working together as a team executing day-to-day
                                                                       conversations with some of the members of the group:
   Recently, I had the opportunity to visit two units within TIS                                                                                   This is a state of the art building located in the best location          activities in the Data Center, we as a team can serve all users in
   that some may consider “unsung heroes.” These employees             Q. How critical is the work you perform?                                    in the greatest city in the world. We are working with cutting            a timely fashion. If there is a problem to be addressed, with a
   from Computing Services and Support (CSS) comprise a                                                                                            edge technology and I love it. One hour of working at the                 team effort we cut down the length of time it takes a user(s) to
                                                                       A. The RCC is the central nervous system of NYC Transit and
   workforce that supports the new MTA New York City Transit                                                                                       RCC is like seven hours of working somewhere else….                       access their information. As a team, we use problem solving
                                                                       CSS’ Internal Device Support Group supports the systems that
   Rail Control Center (RCC) and the Livingston Plaza Data                                                                                         Chester Reyes                                                             skills to keep up with the demands of our jobs. This keeps
                                                                       Rapid Transit Operations uses to keep the railroad running. A
   Center (LPDC) 24x7. They are on the job when most of us                                                                                                                                                                   managers as well as users happy. This also makes the section
                                                                       five minute long system failure can mean hours of train delay.              Q) How do you feel about working in this team?
   are at home with our families. These individuals ensure that                                                                                                                                                              we service more responsible and reliable in addressing TIS
                                                                       A loss of communications can cause critical information from
   the systems vital to NYC Transit operations are functioning.                                                                                    A) I am fortunate to be a part of this great team at CSS/IDS              needs…Joseph Comprechio
                                                                       being transmitted thereby causing extreme emergency
   Like many of you, I knew little about the work they do and                                                                                      working at RCC…Gloria Young
                                                                       situations…William Fitzgerald                                                                                                                         A) It means doing whatever you have to do to support your
   felt honored to have been granted a tour of their facilities.
                                                                                                                                                   A) Our positive attitude in conjunction with our teamwork                 team members. Today is my day off but I wanted to be here
                                                                       A) Our job is very critical. We are always on the go. We
   First Stop - the RCC in Manhattan. This hub of operations is                                                                                    makes coming to work a pleasure. Our midnight team has                    to support my team... Luong Troung
                                                                       provide 24/7 coverage at the RCC and several other field
   where the Department of Subways controls train activities to                                                                                    extremely high morale and works like a well-oiled machine,
                                                                       locations throughout the city that are significant to NYC                                                                                             Q) What do you do to support each other on the job?
   provide safe, reliable and efficient operation. RCC is home to                                                                                  this has been contagious for other shifts. With a good leader
                                                                       Transit’s operations. At times, we even have to travel to remote
   computer systems that not only aid in service delivery but also                                                                                 (Amar Mehta) motivating us we have been able to reach our                 A) We work well together and back each other up. We share
                                                                       locations at all hours of the night to solve critical systems
   in communications with the passengers. The employees from                                                                                       goals and accomplish great things…David Gawronski                         knowledge of the different systems we work on. Someone is
                                                                       and/or communication problems…Sewlall Mohabir
   CSS’ Internal Device Support (IDS) provide central and                                                                                                                                                                    always around to help you…Taswell Hargraves
                                                                                                                                                   The next stop in my quest to learn more about TIS’ unsung
   remote systems administration for the operational and               Q) How do you cope with the demands and challenges of
                                                                                                                                                   heroes was a visit to the Livingston Plaza Data Center                    Q) How does your work schedule affect your personal?
   mission-critical computer systems, desktop support, hardware        your job?
                                                                                                                                                   (LPDC), home of the Xerox high-speed printers. This team is
   maintenance, and other sustaining functions.                                                                                                                                                                              A) It is hard, I don’t get a lot of time to spend with my family.
                                                                       A) Our work is such that it requires 24-hour coverage; as a                 responsible for printing pension and accounts payable checks;
                                                                                                                                                                                                                             When I arrive at home, they have already left for the day. The
   This group serves as a single point of contact for problem          result, it is difficult to plan lunch outings even with the people          direct deposit slips, financial accounting and inventory reports,
                                                                                                                                                                                                                             world is going on around me and I have to go to sleep. Apart
   resolution at the RCC.                                              you work with, you miss the interactions with your colleagues.              but most especially payroll checks, a mission critical to every
                                                                                                                                                                                                                             from everything else, my job is very critical here at nights. A
                                                                       Because of that, our team is more connected. We support each                NYC Transit employee.
   They support major RCC systems such as Automatic Train                                                                                                                                                                    lot of people in the NYCT area bus depots depend on me to
                                                                       other on and off the job. Someone is always available to back
   Supervision (ATS), Communication Based Train Control                                                                                            The LPDC team is responsible for providing operational and                have their system up and running; therefore, I always perform
                                                                       you up when there is a problem going on. You can always
   (CBTC) and Public Address Customer Information System                                                                                           technical support for all NYC Transit midrange computer                   my best in getting the job done. After work I’ll go to the gym
                                                                       reach someone even on their days off. It is good to have such
   (PACIS) by ensuring that all hardware and software are                                                                                          systems, which include Hewlett Packard HP/9000, Hewlett                   to relieve the stress, it helps me sleep better…Alston Browne
                                                                       support...Wendy Tzuo
   running smoothly and by performing diagnostics and                                                                                              Packard Superdome, IBM RS/6000, IBM AS/400, Prime, and
                                                                                                                                                                                                                             Both teams are proud of the work they do and the service they
   troubleshooting problems. They play a key role in                   Q) Your tours of duty and regular days off have recently                    Wang VS midrange systems, as well as a Hewlett Packard
                                                                                                                                                                                                                             provide. They attribute their success to the team spirit in their
   coordinating between Subway divisions and other technical           been changed, how did you handle the change?                                Storage Area Network (SAN) and an EMC external disk
                                                                                                                                                                                                                             group. Although they work behind the scenes in sensitive and
   disciplines during problem resolution. In addition, they                                                                                        storage subsystem. This team monitors the status of all Intel
                                                                       A) In the beginning, I didn’t like it, then I got use to it and                                                                                       secure environment, these “unsung heroes” are invaluable to
   provide support to other systems such as the Fire Safety                                                                                        based file servers, data communication equipment and other
                                                                       now I love it. There are positive sides to the new schedule for                                                                                       NYC Transit. We depend on them both personally and
   System (FSS), Subway Incident Reporting System (SIRS),                                                                                          midrange systems within the Data Center and at times provide
                                                                       me which I rather not get into. This is the best assignment I                                                                                         professionally yet barely realize they are there. They keep
   Service Performance, the President’s Report, Subway Train                                                                                       technical support assistance for midrange systems at 2
                                                                                                                                                                                                                             NYCT and its employees running.
                                                                                                                                                   Broadway. In short, they support every organization within
                                                             LPDC Team
                                                                                                                                                   NYC Transit.                                                              Hats off to them!
                                                                                                                                                   In the midst of a flurry of activities, some of the team
                                                                                                                                                   members took time to show me a glimpse of their world.                    RCC Team members not photographed — Kadien Adams, Naum
                                                                                                                                                                                                                             Barash, Christopher DeBlanco, Alfred Herbert, Fred Kohansedgh,
                                                                                                                                                   Q) What does teamwork mean to you and what relevance                      George O’Halloran, Eduard Pavlotskiy, Chester Reyes, Salvatore
                                                                                                                                                   does it have in your group?
                                                                                                                                                                                                                             LPDC Team members not photographed — Margie Brooks,
                                                                                                                                                   A) Teamwork means having an undefeatable winning streak.
                                                                                                                                                                                                                             Millicent Lockley, Alexander Martin
                                                                                                                                                   In the 23 years that I have been working at New York City
                                                                                                                                                   Transit in this group, there was never a time when the checks
From left to right, Joseph Comprechio,
Louise Womack, Leslie Vazquez
                                             From left to right, Daniel Mayleas, Krishna
                                             Mangru, Dante Jimenez, Luong Truong,
                                                                                               From left to right, Edwin Hernandez,
                                                                                               Taswell Hargraves, Alston Browne, Ali Jaffery
                                                                                                                                                   were not printed… Louise Womack                                                                                                                5
                                             Gerald Hawkins                                     — Seated, Charles Crampsey
TIS Comings:                                                                                                                 Teamwork is the Focus in a New Approach to Training
Welcome the following new employees aboard!
                                                                                                                             By Emily McCarthy, Co-op Student
                                                                                                                             “Teamwork is the ability to work together toward a common             Here are two samples of the types of examples that
                        Bob Forlenza, Senior Director of Emerging Technology and Standards, Technology Partnering,
                                                                                                                             vision. The ability to direct individual accomplishments toward       were created:
                        comes to TIS with over 25 years of job experience in designing, developing, and managing
                                                                                                                             organizational objectives. It is the fuel that allows common
                        technology solutions for various business communities. In his new position, Bob’s responsibilities
                                                                                                                             people to attain uncommon results.” Andrew Carnegie
                        include leading the Emerging Technology and Standards team, which requires developing and
                        maintaining a forward-thinking vision on the use of technology at MTA-NYCT.                          Teamwork is essential to all successful work environments. The
                                                                                                                             results that are possible when a team works well together are
                                                                                                                             unattainable as individuals. It is only with the combination of
                                                                                                                             the personal strengths of each team member that greater
                                                                                                                             accomplishments can be reached. This is something that TIS
                        Prabalkanti Ghosh, recently joined the Applications group as a Computer Specialist working with
                                                                                                                             has recognized to be fundamental to the division. To reinforce
                        Oracle. His responsibilities include design and software testing and day-to-day maintenance of the
                                                                                                                             this strength, TIS has begun to implement a series of training
                        Unified Timekeeping Applications (UTS). Prior to that, he was employed with Mindteck
                                                                                                                             seminars. The first in this series was “Utilizing Professional
                        Consulting working with UTS. Prabal began his career 13 years ago in India.
                                                                                                                             Initiative for ‘Success-Driven’ Organizational Culture” which
                                                                                                                             was held during May and June. A total of 445 employees

                        Peter Giang, Computer Programmer Analyst, Information Security & Controls. Joined TIS in             This seminar explained the interdependency of the various
                        April of this year. He started his career here as a college aide in June 2004. He currently works    components of creating a successful team by comparing the
                        with the active directory and exchange domain team.                                                  organization to different structures such as the planet. The
                                                                                                                             various teams comprise the organization, and the various
                                                                                                                             individuals comprise each team. When each person is
                                                                                                                             productive and working to their maximum potential, the team
                                                                                                                             becomes stronger and in turn makes the organization more
                                                                                                                             efficient and better able to serve their consumers. The
                                                                                                                             participants were able to express their opinions and work
                                                                                                                             together with the members of their team to produce diagrams
                                                                                                                             using the TIS Core Values.
                        Leonid Rozinov, came to NYC Transit in 1989 working in the Maintenance of Way Division and           “Coming together is a beginning, keeping together is progress,
                        later in the Department of Buses. He recently came to TIS as a Computer Specialist working in        working together is success.”- Henry Ford
                        the Applications Subdivision. His responsibilities include developing new software applications as
                        well as supporting and improving existing ones. Leonid started his career in Petersburg, Russia.

TIS Goings:                                                                                                                  Volunteer of the Year Award
Congratulations retirees                                                                                                     Congratulations to Tevoan Brown for receiving the 2006 Volunteer of the Year Award and a Certificate of Recognition from
Jerome Cooper, Applications                                                                                                  New York State Senator Carl Andrews for Tevoan’s services to the Brooklyn Public Library. During the time he volunteered,
                                                                                                                             from January through August of 2005, he worked for about 35 hours per month, and was responsible for controlling the
Kenneth Gagliano, Computing Support & Services                                                                               computer system and helping everything to run smoothly. Tevoan’s contributions included helping library patrons with various
Kevin Garry, Computing Support & Services                                                                                    services using the updated computer system. His volunteer work allowed for a more efficient system to better serve the library
                                                                                                                             and the community. Well-deserved award of public service. Keep it up, Tevoan!

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Description: TIS Today Spring Facelifts