DIVERSIONS BRING PRAISE TO SBRA
Wishing you safe holiday travels!
The morning of Sept. 12 was an unusual one for the South Bend Regional
Airport. Because of fog and thunderstorms in Chicago, 12 ﬂights on their way SBRA EMPLOYEE RECEIVES
to O’Hare were diverted to SBRA within the span of only two hours. But rather
than make headlines because of passengers having to sit for hours on a tarmac,
AAAE PRESIDENT’S AWARD
the events of that morning barely blipped in the media because everything was Terry Goralski, a 43-year Maintenance Department
handled so smoothly. employee of the St. Joseph County Airport Authority,
“It was a great team effort,” recalled Pat Thompson, City Manager for Air has received the F. Russell Hoyt President’s Award from
Wisconsin, which operates United Express ﬂights at SBRA. Thompson noted that the Northeast Chapter of the American Association
a great deal of coordination and collaboration occurred among staff at the airport, of Airport Executives.
Atlantic Aviation, which handled refueling, and the various airlines whose ﬂights The award was presented
were diverted here. All of the airlines ﬂy under the United Express banner and to Goralski during the Chapter’s
included Shuttle America, Mesa, Trans States, Skywest and Go Jets. The ﬂights Annual Conference in Baltimore
originated from various cities including Green Bay, Richmond, Lexington, Cincinnati, by Marshall Stevens, AAAE,
Fort Myers and even one ﬂight from Canada. President of the Northeast Chapter.
With about 600 passengers among the 12 aircraft, all but two decided to deplane. The award plaque commends
“We don’t want people to have to sit on the aircraft for unreasonable lengths of Goralski “for his unselﬁsh and personal lifetime
time,” said Michael Guljas, SBRA Assistant Director. “We worked with the airlines commitment to the Northeast Chapter and the
to get people into the terminal and provide beverages. Our goal is to take care of airport industry and for his recognized expertise and
passengers the best we can, even if SBRA was neither their origin nor destination.” leadership as a mentor and longtime member of the
Following this unprecedented event, praise poured in for SBRA staff and the International Aviation Snow Symposium Committee.”
three Air Wisconsin agents who were on hand that day: Janet, Lucille and Rhonda. Goralski has been involved with the Symposium
“The folks [at SBRA and Air Wisconsin], who got the lion’s share of the and its organizing committee for 37 years. A South
diversions [that morning], were outstanding to work with and did a great job,” Bend native and Washington High School graduate,
said Ron Weeks, Controller, United Airlines. Goralski resides with his wife, Lillie, in South Bend.
“Your crew deserves a huge thank you. There’s nothing like having a bunch of The annual Snow Symposium provides a forum
unscheduled aircraft land and just a couple agents on duty to handle the situation,” for airport employees from throughout the northeast
said Joan Chew, Customer Service, Trans States Airlines. region to learn about new equipment and techniques
Captain Peter Vyhovsky, who piloted the Richmond ﬂight, said of the that are available to them for use in removing snow
three Air Wisconsin agents, “They kept a smile on their faces the entire time. from runways and taxiways, thereby keeping them
They worked extremely hard to make a three-hour stop as enjoyable as possible. open for use by airlines and private aircraft. SBRA’s
They continually moved from aircraft to aircraft making sure we were taken Maintenance Department has long been known for
care of. The clear communication during this time was paramount to keeping its proﬁciency in snow and ice removal.
the passengers happy. We could not have had a better station to divert to.
Even the airport police assisted us in every way they could. Above and beyond!”
Hubert Greene, System Director, Operations Control Center for United, MAJORITY AWARDED
simply added, “On behalf of everyone at United Airlines,
I would like to offer a well deserved thank you.” EXPANSION PROJECT
The Airport Board of Directors approved the awarding
TAXI SERVICE TRAINING of the three-phase terminal expansion contract to
Majority Builders of South Bend. Construction is
In August, 88 local taxi cab drivers attended SBRA’s expected to begin soon. Bids had been received and
Customer Service Training Sessions. opened on this same project in April but had been
Presenters joining John Schalliol, SBRA Executive Director, rejected by the FAA for technical reasons.
and Kerianne Linn, Airport Properties Manager, were Mayor Stephen Luecke Just as in April, Majority Builders was the low
and Sue Solmos, Residential Marketing Specialist for the City of South Bend, bidder at $11,766,000. The bids ranged up to a high
Lynn Kachmarik, Executive Director of the South Bend/Mishawaka Convention of $13,114,000 with the Majority bid some $3 million
& Visitors Bureau, and Grant Schmidt and Cynthia Weber, Student Body President below the architect’s original estimate for the cost of
and Vice President for the University of Notre Dame. the project.
“We hold these sessions each year with the taxi cab drivers for a number Meanwhile, work has been completed on the
of reasons,” Schalliol explained. “We want to thank them for their service to the relocation of the security checkpoint in Concourse A.
community. We want to provide ‘tips for tips’ – how great customer service equates The checkpoint was temporarily moved to the head
to better monetary tips for them, to provide updates on attractions in the community, of the Concourse, allowing temporary food and
and to stress to them that they are ambassadors to the community.” beverage service to be located in the previous site
He added, “Many times the ﬁrst impression to visitors of our community of the checkpoint. The food and beverage service
is provided by the taxi cab drivers. They have a very important role in stressing will move into the terminal expansion area upon
the positive aspects of our area.” completion of phase one and the checkpoint will
SBRA has hosted taxi cab driver Customer Service Sessions each year since 2004. be moved back, and expanded, as part of phase two.
TAXI & LIMO INFORMATION RENTAL CAR INFORMATION
AL ALLEGIANT AIR CO CONTINENTAL CONN.
Blue Ribbon Taxi.............233-4040 Avis ................................234-1024
Hubs: Las Vegas, Nevada Hub: Cleveland, Ohio
Sanford/Orlando, Florida Reservations: 1-800-523-FARE City Cab ........................233-2020 Budget ............................287-2333
Express Cab ...................233-6000 Enterprise Counter .............288-3000
Tampa Bay, Florida
Reservations: 1-702-505-8888 PHONE Golden Dome Cab...........993-8294 Hertz Counter ...................239-2127
www.allegiantair.com UA UNITED EXPRESS NUMBERS Irish Cab........................239-2222
Modern Cab ...................532-7923
Hub: O’Hare Airport, Chicago
PARKING INFORMATION United Cab ....................233-9599 AIR FREIGHT INFORMATION
DL DELTA CONNECTION Reservations: 1-800-241-6522
Republic Parking System ....234-1924 Yellow Cab Company.......233-9333 Federal Express .......1-800-238-5355
Hubs: Atlanta, Georgia Flight Information: 1-800-824-6200
Cincinnati, Ohio www.united.com Valet Parking .................288-4912 Towne Air Freight ......1-800-468-6963
Detroit, Michigan 1-800-681-8885 UPS .......................1-800-742-5877
South Shore Station .......233-3111
Minneapolis, Minnesota 1-800-356-2079
Reservations: 1-800-221-1212 OTHER NUMBERS TO KNOW
Greyhound Lines ............287-6542
Flight Information: 1-800-325-1999 Air Host Restaurant
Transpo (City Bus) ..........233-2131 FIXED BASE OPERATOR
www.comair.com and Gift Shop ...................289-8786
Coach USA ....................254-5000 Atlantic Aviation..............233-8285
www.delta.com National Weather Service ...234-1504
SOUTH BEND REGIONAL AIRPORT TRAIN BUS
AIRLINE SCHEDULE (ALL TIMES SHOWN ARE LOCAL TIMES)
David R. Sage
James V. Wyllie
No part of this publication may be reproduced in any manner without the expressed written permission of the St. Joseph County Airport Authority.
James K. Hughes
SOUTH SHORE DEPART FROM SOUTH BEND REGIONAL
Thomas S. Botkin
Schedules may change without notice. Contact the airlines or your travel agent.
TIME BUS LINE DAYS DESTINATION
Carrier/Flight Freq Carrier/Flight Freq Carrier/Flight Freq Carrier/Flight Freq WESTBOUND – TO CHICAGO
Train # Leave Train# Leave 3:05am LFL Daily Columbus, OH/Ft. Wayne
ARRIVE FROM DEPART TO ARRIVE FROM DEPART TO South Bend South Bend 4:30am CO Daily Midway/O’Hare
ST. JOSEPH COUNTY COMMISSIONERS
Regional Regional 6:30am CO Daily Midway/O’Hare
ST. JOSEPH COUNTY AIRPORT AUTHORITY
John C. Schalliol, A.A.E., Executive Director
ATLANTA ATLANTA CLEVELAND CLEVELAND 8:30am CO Daily Midway/O’Hare
Weekdays Saturday, Sunday
11:50am DL 5210 Daily 12:15pm DL 5524 Daily 10:05am CO 8715 M-Sat 5:45am CO 8732 M-F (Monday - Friday) and Holidays 8:40am GL Daily Chicago, IL/West–South
5:00pm DL 5386 Su-F 5:25pm DL 5386 Su-F 1:35pm CO 8735 F 9:10am CO 8734 Sun 10:30am CO Daily Midway/O’Hare
12 6:32am 502 7:45am
6:00pm CO 8737 Su-F 10:25am CO 8734 M,Th,F,Sa 11:15am GL Daily Toledo, OH/East
14 8:48am 504 9:01am
7:35pm CO 8737 Sat 1:50pm CO 8736 F 12:30pm CO Daily Midway/O’Hare
CHICAGO O’HARE CHICAGO O’HARE 18 12:59pm 506 1:05pm
10:00pm CO 8739 Su-F 6:20pm CO 8738 M-F 1:45pm GL Daily Chicago, IL/West–South
8:36am UA 5923 Daily 6:02am UA 7877 Daily 20 4:47pm 508 5:45pm
7:00pm CO 8738 Sun 2:30pm CO Daily Midway/O’Hare
12:07pm UA 5902 Daily 9:02am UA 5923 Daily 22 8:52pm 510 10:16pm
3:00pm GL Daily Toledo, OH/East
ST. JOSEPH COUNTY AIRPORT AUTHORITY
4477 Progress Drive, South Bend, IN 46628
1:43pm UA 7009 Daily 12:36pm UA 5902 Daily 422* 9:05pm 710* 10:48pm
4:30pm CO Daily Midway/O’Hare
DETROIT DETROIT 424* 11:00pm
4:45pm UA 8012 Daily 2:05pm UA 7009 Daily 6:30pm CO Daily Midway/O’Hare
6:50pm UA 7346 Daily 5:08pm UA 8012 Daily 10:01am DL 3203 Daily 7:40am DL 3801 Daily * to Hudson Lake (ﬂag stop) and Michigan City only 7:10pm GL Daily Chicago, IL/West–South
11:00pm UA 7902 Daily 7:11pm UA 7346 Daily 1:10pm DL 3049 Su-F 10:40am DL 3096 Sat 8:25pm GL Daily Cleveland, OH/East
2:11pm DL 3049 Sat 11:20am DL 3096 Su-F EASTBOUND – ARRIVE FROM CHICAGO 9:10pm LFL Daily Chicago, IL/West–South
4:41pm DL 3139 Daily 1:35pm DL 3223 Su-F Train # Arrive Train# Arrive
CINCINNATI CINCINNATI ARRIVE AT SOUTH BEND REGIONAL
7:04pm DL 4149 Sat 3:30pm DL 3166 Sat South Bend South Bend
12:08pm DL 6006 Su-F 6:40am DL 6089 Daily Regional Regional
8:55pm DL 3735 Su-F 5:15pm DL 3166 Su-F TIME BUS LINE DAYS ORIGIN
1:33pm DL 6006 Sat 2:30pm DL 6065 Daily
9:25pm DL 3735 Sat Weekdays Saturday, Sunday
5:43pm DL 6064 Daily 6:10pm DL 6042 Su-F 1:00am CO Daily O’Hare/Midway
11:04pm DL 3834 Su-F (Monday - Friday) and Holidays
9:18pm DL 6091 Su-F 11:00am CO Daily O’Hare/Midway
RETURN SERVICE REQUESTED
401† 5:50am 701† 6:55am 1:00pm CO Daily O’Hare/Midway
LAS VEGAS LAS VEGAS 403† 8:11am 703† 7:35am 3:00pm CO Daily O’Hare/Midway
CLEARWATER (TAMPA) CLEARWATER (TAMPA) 7 12:08pm 503 12:10pm 5:00pm CO Daily O’Hare/Midway
12:20pm AL 466 Th, Sun 1:10pm AL 467 Th, Sun
6:40pm AL 833 W, Sat 7:30pm AL 834 W, Sat 9 4:03pm 505 5:06pm 7:00pm CO Daily O’Hare/Midway
11 7:27pm 507 8:14pm 9:00pm CO Daily O’Hare/Midway
please contact Mike Murphy at (574) 273-0127.
MINNEAPOLIS-ST. PAUL MINNEAPOLIS-ST. PAUL 15 8:43pm 509 9:53pm 11:00pm CO Daily O’Hare/Midway
9:51pm DL 4285 Daily 7:05am DL 4296 Daily 19 10:45pm 511 12:46am
For additional copies or to help us update our mailing list,
(ALL TIMES SHOWN ARE LOCAL TIMES)
from Carroll Ave., Michigan City GL: GREYHOUND CO: COACH USA (formerly United Limo)
10:00am AL 747 M, F 10:50am AL 748 M, F Note: Coach USA also travels to Northwest Indiana to drop off pas-
Travel time to and from downtown Chicago sengers. They will pick up passengers, by appointment only.
is approximately 2 hours and 20 minutes.
BUS SCHEDULES ARE SUBJECT TO CHANGE.
PLEASE CHECK WITH BUS LINES FOR CURRENT SCHEDULES.
PLEASE NOTE: All times shown are local South Bend time SBRA IS ALSO SERVED BY TRANSPO (CITY BUS)
AT :24 AND :54 AFTER THE HOUR.
SOUTH BEND, IN
PERMIT NO. 573
AL Allegiant Air CO Continental Connection DL Delta Connection UA United Express (Eastern) which is one hour ahead of Chicago. All other
US POSTAGE PAID
stations on the route observe Chicago time (Central). FOR AVAILABLE SCHEDULE, CALL 233-2131.