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Stefano Potortí


									Stefano Potortí

                     Stefano took a degree in Economics with a major in Marketing
                     and International Marketing at Pisa University. He then attended
                     a specialization course in Marketing and Communication in the
                     hospitality field and Human Resources Management in Tourism.
                     He started working in the hospitality as Sales and Marketing
                     Manager, Trainer and General Manager.
                     He has been working in London since 2003 in Management
                     roles. From 2005 to 2009 he worked as Managing Director for a
                     new restaurants chain. Stefano also works as a Senior
                     Consultant for the Italian chamber of commerce in London and
                     for companies in the hospitality business. In 2009 he has started
Sagitter1 a company specialised in Hospitality Consultancy.

Shaun Whitehouse

                       Shaun is currently the General Manager of The
                       Commonwealth Club in London. The Commonwealth Club is
                       a private members club with over 6000 members. The Club
                       offers dining facilities and 3 bars exclusive to members and
                       conference and banqueting space for both members and
                       commercial clients. The club has just undergone a £4 million
                       Shaun started his career in hotels and worked for many of the
                       large chains, mainly specialising in Human Resource and
                       Food and Beverage management, before progressing to
                       General Management. He has managed a number of high
                       profile country house hotels with fine dining restaurants,
including the prestigious Eastwell Manor in Kent. In 1997 Shaun opened Belair
House Restaurant and Bar in South London, a critically acclaimed fine dining

Thomas Proxa

                    Thomas acquired his training and managerial experience over
                    sixteen years, working for various prestigious establishments.
                    He started his career at Bertorelli's as a Management Trainee
                    and worked his way through the ranks at restaurants like
                    Corney & Barrow, The Greenhouse (with Gary Rhodes) and
                    Langan's Brasserie. Thomas then opened two sites for Group
                    Flo UK in '97 and '98 as General Manager. He then moved on
                    to work for Rebecca Mascaranhas as Operations Manager at
                    Sonny's and The Phoenix.
                    He established Enigma Recruitment and Consultancy four
years ago, Thomas gaining a high profile client portfolio consisting mainly of four
and five star Luxury Hotels, Country Houses and Relais Châteaux properties along
with prestigious restaurants and bars.

John McManus
                       John started his career as Commis chef at the Michelin Starred
                       Relais Chateaux Hotel Gravetye Manor in West Sussex in 1979
                       before moving to London and spending two years with the Roux
                       Brothers as Premier Commis. The next 3 years were spent as
                       Chef de Partie with Michel Bourdin at the Connaught Hotel in
                       Mayfair before returning to Roux Restaurants as Sous Chef at Le
                       Gavroche which at the time held 3 Michelin Stars.
                       He further developed his career as Head Chef at the Four
                       Seasons Inn on the Park London and the Five Star 350 bedroom
                       Sutton Place Hotel in Toronto.
                       In 1990 John returned to England as Executive Chef at Combe
Grove Manor a luxury country house hotel on the outskirts of the City of Bath. In
1993 he was appointed Executive Chef for the opening of Ashdown Park Hotel a 110
bedroom deluxe country house hotel with extensive conference and banqueting
facilities. In 2003 Johns role changed when he was given responsibility for the whole
of the £3.9 million Food and Beverage operation, a position he held until February 06
when he was appointed Operations Manager for the facilities management property
company One Real Estate Services whose clients include Sainsburys the national
supermarket chain.

Sabrina Ghayour

                    With over a decade of experience in the Hospitality industry,
                    Sabrina has concentrated her expertise from years of organizing
                    events in Hotels, Caterers & Michelin starred restaurants into
                    becoming the new Events & Marketing amnager of Fidessa.
                    Having organised hundreds of events including: Weddings,
                    Corporate Dinners, Bar Mitzvahs, Red-Carpet Events and
                    Restaurant & Product launches, you can be sure that your event is
                    in the best possible hands.

Renato A. Fantoni

                                     Executive Coach
                                     Hospitality and Travel industry expert

                             In addition to being a qualified executive coach, Renato
                             is a director of a hotel marketing company. He branched
                             out into coaching/mentoring and training because
                             developing people was the most truly creative activity
                             in business.
He has worked with hotel managers and sales & marketing teams. He specialises in
helping client facing staff, particularly front-desk, concierge and restaurant.
Renato writes a regular agony column in Travel Bulletin as the Travel Coach and
contributes to Caterer and Hotel Keeper and Professional Manager magazine. He has
a selection of motivational speeches called "Business Kicks" which inspire delegates
to look at their working lives through the metaphors of sport.
Available to deliver in Italian and English, Renato is a member of the Chartered
Management Institute.

Adie DeCoursey
                    Adie works with people and organisations to enable them to access
                    opportunities to create and plan their future: people and
                    organisations that are stuck, overwhelmed and help them look at
                    alternatives, challenge themselves and ask the questions they miss
                    by themselves so that they can get clear, focussed and on track. He
                    helps them recognise and play to their strengths, know their
                    purpose and take the action they need to develop their vision,
communication and leadership potential, so that they can meet their personal and
organizational objectives.
Since the 1980’s, he’s been working in a variety of roles across the non-profit, private
and public sectors to help nurture individual and organizational transformation that
creates success. Prior to launching Quiddity Solutions in 2002, Adie gained over 20
years experience in managing organisations and teams in a variety of roles including
leader of senior management, marketing and fundraising teams and deputy chief
executive of a national charity.

Campitiello Ciro

                 Ciro took a degree in Economics of Tourism at Bologna University
                 (Rimini branch).
                 During his studies he worked in the Hospitality Industry for more
                 than 4 years mainly with Food and Beverage duties
                 He then moved to London with the dream of getting an international
                 experience in the Hospitality Industry and he decided to attend the
                 Master in Hospitality and Hotel Management organised by the Italian
                 Chamber of Commerce in London
                 Since 2007 he is working for Starwood hotels and resorts where he
started as a Sales Coordinator Trainee and after six months he got promoted to a
Business Development position
Pierluigi Alberico

Pierluigi holds a Master Degree in Economy (ME) from the
University of Bologna and a second Master in Business
Administration (MBA) from Almaweb and Profingest in Bologna.
He started with Ernest&Young Audit Services in Bologna in 2002
and after 3 and half years he moved to Ireland as Leading Internal
Auditor with Kerry Group, where he worked for over 1 year.
In May 2007 he moved to London and joined Illinois Tools Work as
Senior International Auditor, where he actually works. During his 6
years of experience in Audit, he developed financial, operational
and compliance skills, with a deep expertise in SOX and UK-IFRS-

Claire Sheridan

Clare first worked in the Learning and Development field in the early 90’s when she
held the role of Training Manager at the Ritz Hotel, London – a role she held for five
years. She then moved on to work with Intercontinental Hotels for 3 years as
Training Manager and subsequently to Claridge’s, London in 1999 where she worked
again, as Training Manager until the birth of her second child. Since then, Clare has
worked on a freelance basis as a learning, training and development consultant,
building links with companies both within and outside of the hotel industry.

Clare’s work with the most prestigious names in the hotel industry means that she is
highly skilled in coaching and facilitating learning in an environment where
communication and service delivery is of prime importance.

Paul Berncastle
The Housekeeping Department is often regarded as the
'backbone' of the Hospitality Industry in hotels. After the
initial investment in the building of the asset which is the
hotel, the most profit and expense is commonly associated
with the Rooms Division Department.              Its proper
management is vital to the business's ongoing success.

Paul Berncastle is highly regarded within the field of
Housekeeping and is a member of the UK Housekeepers

A good communicator and presenter, Paul recognises the
importance of developing talented individuals interested in pursuing careers in
hospitality. He has taken time out from his busy schedule to share his extensive
knowledge and experience in the specialist fields of Hospital Housekeeping,
commercial small hotel Housekeeping and international hotel chain Executive
Housekeeping at 3, 4 and 5 star levels.
Paul has worked in top international landmark properties for well known groups such
as Le Meridien, Hilton, and Intercontinental Hotel Group as Executive Housekeeper
or Head of Department and is looking forward to sharing his knowledge of
Housekeeping and Rooms Division Management, hotel openings, refurbishment,
restructuring and cost control.

Biagio Gaeta
                     Biagio holds a Degree in Economics from the University of
                     Salerno with a Major in International Trade. He started his
                     international experience in Hospitality Industry with Disney
                     working as Italian cultural representative at the Walt Disney
                     World Resort in Orlando, Florida. He then moved to London
                     to take part in the 1st edition of the Master in Hospitality and
                     Hotel Management organised by the Italian Chamber of
                     Commerce. After the Master he joined Millennium and
                     Copthorne Hotels working first in the front office and in the
                     Sales & Marketing team at the Millennium Hotel in
Knightsbridge. In October 2008 he joined Morgans Hotel Group as Regional Sales
Coordinator where now manages the relationship with the Italian corporate accounts.

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