"Interpersonal Skills - PowerPoint"
Interpersonal Skills Developing skills for successful interaction What are Interpersonal Skills? Interpersonal Skills help us “understand the intentions, motivations and desires of other people.” The allow us to work effectively with others. http://www.infed.org/thinkers/gardner.htm Four Types of Interpersonal Skills 1. Building positive group spirit 2. Fostering open communication 3. Cooperation 4. Negotiation/Compromise Quick Task: Turn to a person sitting next to you and describe a time that you experienced one of these four in a group setting, either as a part of the group or a leader. Activity 1: Interpersonal Skills at Work 1. How important are interpersonal skills for this line of work? 2. What will happen if this person has poor interpersonal skills? 3. Would the education and training this person had in preparing for their career help them improve interpersonal skills? 1. List some of the kinds of interpersonal skills that Doctor/Nurse are needed in this work. 2. Have you ever visited someone in this occupation who did not have good interpersonal skills? If so, what was it like? 3. Are interpersonal skills in this work optional or do they play a role in the actual success of the job being performed? 1. How important are interpersonal skills Chef/Cook for this line of work? 2. What might happen if this person has poor interpersonal skills? 3. With whom would a chef or cook need to interact? http://www.coe.uga.edu/workethi c/less3.htm Personal Experience 1. List some of the 3. What might happen kinds of if someone in your interpersonal skills position has poor that are needed in the interpersonal skills? work you do. 4. What interpersonal 2. How important are skills do you use at interpersonal skills your internship and for this line of work? at school? Reviewing the Four Types of Interpersonal Skills 1. Building positive group spirit 2. Fostering open communication 3. Cooperation 4. Negotiation/Compromise Activity 2: Interpersonal Skills Goal! Write one specific goal for using interpersonal skills. Try one of the types that is typically a challenge for you. 1. Building positive group spirit 2. Fostering open communication 3. Cooperation 4. Negotiation/Compromise Sample Goals “I will compromise with my coworkers by taking out the trash next week, even though I don’t like to do it.” “I will ask my mentor for feedback about my performance next week.” “I will write and deliver a thank you card to someone who has helped me.” Questions for Goal Reflection Were you successful at completing your goal? Why or why not? How did people react to your effort? Will you try another technique next? Which one? How do you feel after attempting your goal? Was it a positive or negative experience? Where else might you be able to apply your knowledge of interpersonal skills, other than at your internship?